MICHAEL P. BOWERS2072 138th Street West, Rosemount, Minnesota 55068 Cell: (651) 253-2908 E-mail: mike@mnbowers.org

PROFESSIONAL EXPERIENCE

Senior Systems Engineer – DevOpsBluestem Brands, Eden Prairie, MN - March 2015 - Present

Design, implementation and support of Configuration Manager 2012 environment. Automation of Windows server installation and configuration using VMWare, SCCM

task sequences and Poweshell. Management of Server baselines using SCCM, Powershell and group policy. Installation of Microsoft security updates using SCCM, including custom Powershell

scripting to automate the entire monthly patching process for Windows Servers. Troubleshooting and remediation of Windows Server operating system and application

problems. Installation, configuration and support of SQL Servers. Creation of custom reports and dashboards using SQL Server and SQL Server

Reporting Services. Responsible for ensuring that all servers are PCI compliant by leveraging SCCM

baselines, custom reports and Nexpose scans. Code deployment to servers using Jenkins and SCCM. Management of corporate DFS and DNS environments. Deployment and support of Symantec Antivirus environment. Documentation of infrastructure environment. Support of standalone SAS server.

Lead Systems Engineer – Desktop InfrastructureInformation Technology Services, Eagan, MN - July 2006 - Present

Architecture design, implementation and support of Configuration Manager 2012 hierarchy for the Thomson Reuters global workstation environment.

Architecture design, implementation and support of several SCCM 2007 hierarchies for the Thomson Reuters global workstation environment.

Highly proficient with SCCM operating system deployment (OSD), with an emphasis on zero touch installations and including the creation of custom task sequences, custom images, custom boot media and the importing and scripting of device drivers.

Advanced SCCM 2012 and SCCM 2007 troubleshooting. Designed and led upgrade plans for migration from SMS 2003 to SCCM 2007 and

SCCM 2007 to Configuration Manager 2012. Proficient with troubleshooting and problem resolution for Configuration Manager

2012, SCCM 2007 and SMS 2003 site servers and clients. Designed, implemented and supported a 3-tier, cross-forest SMS 2003 hierarchy for

the Thomson Reuters global workstation environment. Trained support staff on aspects of SMS and SCCM, including giving presentations

when necessary.

Designed and coded a custom, enterprise image deployment process for Thomson Reuters, allowing support staff to perform a zero-touch installation.

Designed and coded numerous automation utilities and applications that simplified day-to-day tasks for support staff.

Designed and implemented the workstation security patching process for most of Thomson Reuters.

Designed and implemented a workstation maintenance process, automating the reboot of workstations for departments, at a time of their choosing.

Review and re-design of existing group policies and logon scripts to eliminate redundancy and improve the end-user logon process.

Designed and implemented an Active Directory cleanup process that ensures all obsolete workstation accounts are removed from the directory.

Proficient with installation and support of SQL Server 2005, SQL Server 2008 and SQL Server 2012.

Proficient with SMS/SQL Server queries and reports. Proficient with Active Directory, including the installation and support of domain

controllers, DNS, WINS and DHCP. Proficient with WSUS, Wise Installation System, VBScript, Group Policy, Windows

Server operating systems and Windows desktop operating systems. Administration of Trend Antivirus architecture.

Lead Systems Engineer – Intel System ServicesThomson Legal & Regulatory, Eagan, MN - December 2000 – July 2006

Enterprise Administrator for the entire Thomson Legal and Regulatory 35,000 user corporate Active Directory and multiple independent customer-facing forests.

Designed, deployed and supported several Active Directory forests for Thomson Legal and Regulatory.

Design and administration of multiple forest environments, with an emphasis on segregating corporate and customer environments.

Responsible for migrating Thomson companies from their company domains and forests to the shared Thomson Legal and Regulatory Active Directory.

Design, implementation and support of SMS 2.0 and SMS 2003 sites and hierarchies in a multi-forest environment.

Design and implementation of custom, automated SMS-based security patch system. Designed the custom security patching script and process that was used to patch Data

Center servers for several years. Automated the monthly security patching process for the Data Center, reducing the

total FTE time from 8 hours to 30 minutes. Designed and coded the automated server installation process used to deploy all

servers in the Eagan Data Centers. Highly proficient with the Wise Installation System, VBScript and SMS Installer. Highly proficient with the installation, configuration and support of Windows NT 4,

Windows 2000 Server, Windows 2000 Professional, Windows Server 2003 and Windows XP operating systems.

Led the Intel security team and SMS teams. Creation of Sysprep images for standardized server installations. Installation and maintenance of domain controllers in a global network environment,

including custom DNS configurations and delegation of rights for local administrators. Proficient with DNS, WINS and DHCP.

Proficient with Active Directory security delegations. Proficient with Exchange 5.5 administration, with some experience in Exchange 2003

administration. Proficient in group policy management and delegating permissions within Active

Directory. Proficient in Windows 2000/2003 clustering.

System Administrator - Principal Information Technology SpecialistHennepin County Library, Minnetonka, MN - March 1998 – December 2000

Design and administration of Windows NT Server 4.0 networks Installation and administration of Systems Management Server 2.0 Installation and administration of Microsoft Exchange 5.5 Primary support contact for all Help Desk and IT personnel Design and support of Windows NT Workstation images Design and maintain workstation security in a public access environment Write custom utilities to automate tasks using Visual Basic Installation of server and PC hardware

System Administrator - Principal Information Technology SpecialistHennepin County Sheriff’s Office, Minneapolis, MN - July 1994 – March 1998 Administered Windows NT and OS/2 LAN Server Networks Configured and supported servers, personal computers, software and printers Developed user databases and applications using Microsoft Access and Visual Basic

Air Cargo Specialist – Staff SergeantUnited States Air Force Reserve, Minneapolis, MN - January 1992 – April 1996

Responsible for loading C-130 aircraft. Responsible for transporting cargo from the Air Terminal to the flight line. Served as the squadron's computer support specialist.

Missile Systems Specialist – Senior AirmanUnited States Air Force, KI Sawyer AFB, MI – December 1987 – December 1991

Evaluated and repaired missile computer, electronic and guidance systems. Troubleshot failed electronic components to board level. Responsible for training new staff.

CERTIFICATIONS

Microsoft Certified Systems Engineer, Windows 2000 & NT 4.0Currently working towards my Server 2012 MCSE

EDUCATION

Bachelor of Arts – Information Technology ManagementConcordia University, St. Paul, Minnesota – 2001GPA 3.5/4.0

VOLUNTEER

Church of St. JosephTechnology Committee, Rosemount, MN - July 2010 - Present

Support of Windows Server 2008 active directory environment. Support of DNS, DHCP and Group policy design and management. Design, installation and support of Configuration Manager 2012 infrastructure. Implementation and support of workstation imaging solution using CM 2012 OSD. End-user and workstation support.

Boy Scouts of AmericaPatrol Leader, Assistant Cubmaster and merit badge counselor - May 2010 - Present