resume boot camp

22
Resume Boot Camp “How to Prepare a Competitive Resume for a Tight Job Market” Nancy Stubblefield, Career Coordinator Bragg Mass Comm. Bldg., Room 130 www.mtsu.edu/~career

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Find out how to sell your resume using the boot camp process

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Page 1: Resume Boot Camp

Resume Boot CampldquoHow to Prepare a Competitive Resume

for a Tight Job Marketrdquo

Nancy Stubblefield Career CoordinatorBragg Mass Comm Bldg Room 130

wwwmtsuedu~career

Basic Training

bull What is the purpose of your resumebull To market your qualifications for a particular position or

career field to potential employers

Your Resume should bull Focus attention on your qualifications and achievements

and on the contributions you can make to the employerbull Not be the only tool in your job search bull Not serve to get you a job but help land an interviewsbull Not be a biographical summary of your life but highlight

only selected parts

Resumes Types

Three Basic Styles

Chronological Functional Hybrid

Resumes Should REACH Audience

bull Readable

bull Emphasize strengths

bull Applicable experience

bull Consistent

bull Hire me

Header

Mass Communicator130 Bragg Mass Communication Bldg Murfreesboro Tenn 37132 615904-8154 nstubblemtsuedu

bull PHONE 615-584-9891 bull E-MAIL GILBERTALLYSONGMAILCOM

ALLYSON GILBERT

Mass CommunicatorBragg Room 130 Murfreesboro TN 37132 615904-8154 nstubblemtsuedu

New Freshman900 Employment Road Yourtown TN 370006157777777 jsmithyahoocom

ObjectiveProfileSummary

bull Resumes typically begin with a ProfileSummary or Objective

bull An objective is one or two sentences about the kind of job you want and what you can contribute to the company in return

bull Serve to get the readerrsquos attention quickly

BAD OBJECTIVEbull ldquoDesire a position where skills are utilizedrdquo

How could this objective be improved

GOOD OBJECTIVESbull Bilingual candidate with customer service experience and

five years of sales experience seeks career in marketing

bull Recording Industry candidate with Spanish minor and customer service experience seeks career in record promotions

bull Public Relations candidate with experience in news writing graphic design and customer service seeks internship in a non-profit agency

bull Electronic Media degreed candidate with experience in television writing editing and production seeks career in news industry

Objectives

ProfileSummary

bull Typically used for more experienced workersbull Like an objective but usually longer and more

detailedbull Used to summarize your career history in a

brief paragraphbull Can be effective tool to let employer know

what you are capable of in first few lines of reading

ObjectiveProfile (5 min)

bull Write an objective statement or profile which will entice the reader to continue reading

Education

bull If you have a degree know what it isbull EDUCATION

Middle Tennessee State University Murfreesboro Tenn May 2010Bachelor of Science in Mass CommunicationConcentration Electronic Media CommunicationMinor Political ScienceGPA 33 Specialized Coursework Sports Writing Computer Science Business CommunicationMedia Writing Media Law Media Design

Professional Training

bull Can be useful to describe post HS training

bull Professional DevelopmentPRSSA Conference Nashville Tenn Sept 2008CPRFirst Aid Certification Nov 2007Licensed Forklift Driver Apr 2006

Make sure you list all the skills you have obtained on the job which might carry over to a new position

Subjective SkillsHard Skills

bull Friendly and helpfulbull Hard Workerbull Dependablebull People Personbull Fast Learner

Subjective SkillsHard Skills

bull Communicationndash Writing news releases Writing sports articles

Telephone presencePublic speaking Performing

bull Foreign Languagebull Quantify skills

ndash Proficient in Microsoft Word Excel QuarkXPress familiar with Microsoft Access and Adobe Illustrator

Key Word Searches

bull Create a five star resumebull List relevant skills and key words bull CourseworkProfessional Trainingbull Accreditations and Licenses

SkillsProficiencies (10 min)

bull List your skills and capabilities in an appealing format for employers to review

ExperiencehellipCreate Depth

bull Begin bullet with action wordbull Start each bullet with a different action word to show

creativitybull Go the distancehelliphellipthink of situations which show an

action and resultbull Examples

ndash Promoted new menu items to customers to improve sales and meet weekly goals

ndash Answered customer questions and resolved complaints to improve customer satisfaction

ndash Developed a promotional fund raising campaign which resulted in pledges of over 30K

ActionSkill Statements

Consider the following example What can we do to make this stronger

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2007 February 2008‐bull Worked fast foodbull Waited on customers

1048633 What are the work content skills‐1048633 What are the transferable skills1048633 What are the self management skills‐

ActionResult Statements

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2008 February 2009‐

bullCross trained in various areas from preparations to customer ‐service to provide exceptional customer servicebullDemonstrated flexibility by accepting changing work assignments at a moments noticebullUtilized interpersonal and problem solving skills to handle customer complaintsbullSupervised front line staff of approximately 4 7 employees ‐and encouraged a team oriented environmentbullTrained new hires to acquaint them with restaurant menu and customers

ActionResult Bullets (10 min)

bull Write at least 5 bullets using the action result worksheet to show you are qualified for the job

References

bull References available upon requestbull Portfolio available upon requestbull References and portfolio available at

wwwmywebpagecombull Create new page with matching headerbull Include three to five contacts and their title

organization address phone number and emailbull Check with your contacts before using them

References (10 min)

bull List 3-5 relevant references ndash use your computer to look up addresses and emails

Google Yourself (5 min)

bull What will employers find out about you if they do this

  • Resume Boot Camp ldquoHow to Prepare a Competitive Resume for a Tight Job Marketrdquo
  • Basic Training
  • Resumes Types
  • Resumes Should REACH Audience
  • Header
  • ObjectiveProfileSummary
  • Slide 7
  • ProfileSummary
  • ObjectiveProfile (5 min)
  • Education
  • Professional Training
  • Subjective SkillsHard Skills
  • Slide 13
  • Key Word Searches
  • SkillsProficiencies (10 min)
  • ExperiencehellipCreate Depth
  • ActionSkill Statements
  • ActionResult Statements
  • ActionResult Bullets (10 min)
  • References
  • References (10 min)
  • Google Yourself (5 min)
Page 2: Resume Boot Camp

Basic Training

bull What is the purpose of your resumebull To market your qualifications for a particular position or

career field to potential employers

Your Resume should bull Focus attention on your qualifications and achievements

and on the contributions you can make to the employerbull Not be the only tool in your job search bull Not serve to get you a job but help land an interviewsbull Not be a biographical summary of your life but highlight

only selected parts

Resumes Types

Three Basic Styles

Chronological Functional Hybrid

Resumes Should REACH Audience

bull Readable

bull Emphasize strengths

bull Applicable experience

bull Consistent

bull Hire me

Header

Mass Communicator130 Bragg Mass Communication Bldg Murfreesboro Tenn 37132 615904-8154 nstubblemtsuedu

bull PHONE 615-584-9891 bull E-MAIL GILBERTALLYSONGMAILCOM

ALLYSON GILBERT

Mass CommunicatorBragg Room 130 Murfreesboro TN 37132 615904-8154 nstubblemtsuedu

New Freshman900 Employment Road Yourtown TN 370006157777777 jsmithyahoocom

ObjectiveProfileSummary

bull Resumes typically begin with a ProfileSummary or Objective

bull An objective is one or two sentences about the kind of job you want and what you can contribute to the company in return

bull Serve to get the readerrsquos attention quickly

BAD OBJECTIVEbull ldquoDesire a position where skills are utilizedrdquo

How could this objective be improved

GOOD OBJECTIVESbull Bilingual candidate with customer service experience and

five years of sales experience seeks career in marketing

bull Recording Industry candidate with Spanish minor and customer service experience seeks career in record promotions

bull Public Relations candidate with experience in news writing graphic design and customer service seeks internship in a non-profit agency

bull Electronic Media degreed candidate with experience in television writing editing and production seeks career in news industry

Objectives

ProfileSummary

bull Typically used for more experienced workersbull Like an objective but usually longer and more

detailedbull Used to summarize your career history in a

brief paragraphbull Can be effective tool to let employer know

what you are capable of in first few lines of reading

ObjectiveProfile (5 min)

bull Write an objective statement or profile which will entice the reader to continue reading

Education

bull If you have a degree know what it isbull EDUCATION

Middle Tennessee State University Murfreesboro Tenn May 2010Bachelor of Science in Mass CommunicationConcentration Electronic Media CommunicationMinor Political ScienceGPA 33 Specialized Coursework Sports Writing Computer Science Business CommunicationMedia Writing Media Law Media Design

Professional Training

bull Can be useful to describe post HS training

bull Professional DevelopmentPRSSA Conference Nashville Tenn Sept 2008CPRFirst Aid Certification Nov 2007Licensed Forklift Driver Apr 2006

Make sure you list all the skills you have obtained on the job which might carry over to a new position

Subjective SkillsHard Skills

bull Friendly and helpfulbull Hard Workerbull Dependablebull People Personbull Fast Learner

Subjective SkillsHard Skills

bull Communicationndash Writing news releases Writing sports articles

Telephone presencePublic speaking Performing

bull Foreign Languagebull Quantify skills

ndash Proficient in Microsoft Word Excel QuarkXPress familiar with Microsoft Access and Adobe Illustrator

Key Word Searches

bull Create a five star resumebull List relevant skills and key words bull CourseworkProfessional Trainingbull Accreditations and Licenses

SkillsProficiencies (10 min)

bull List your skills and capabilities in an appealing format for employers to review

ExperiencehellipCreate Depth

bull Begin bullet with action wordbull Start each bullet with a different action word to show

creativitybull Go the distancehelliphellipthink of situations which show an

action and resultbull Examples

ndash Promoted new menu items to customers to improve sales and meet weekly goals

ndash Answered customer questions and resolved complaints to improve customer satisfaction

ndash Developed a promotional fund raising campaign which resulted in pledges of over 30K

ActionSkill Statements

Consider the following example What can we do to make this stronger

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2007 February 2008‐bull Worked fast foodbull Waited on customers

1048633 What are the work content skills‐1048633 What are the transferable skills1048633 What are the self management skills‐

ActionResult Statements

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2008 February 2009‐

bullCross trained in various areas from preparations to customer ‐service to provide exceptional customer servicebullDemonstrated flexibility by accepting changing work assignments at a moments noticebullUtilized interpersonal and problem solving skills to handle customer complaintsbullSupervised front line staff of approximately 4 7 employees ‐and encouraged a team oriented environmentbullTrained new hires to acquaint them with restaurant menu and customers

ActionResult Bullets (10 min)

bull Write at least 5 bullets using the action result worksheet to show you are qualified for the job

References

bull References available upon requestbull Portfolio available upon requestbull References and portfolio available at

wwwmywebpagecombull Create new page with matching headerbull Include three to five contacts and their title

organization address phone number and emailbull Check with your contacts before using them

References (10 min)

bull List 3-5 relevant references ndash use your computer to look up addresses and emails

Google Yourself (5 min)

bull What will employers find out about you if they do this

  • Resume Boot Camp ldquoHow to Prepare a Competitive Resume for a Tight Job Marketrdquo
  • Basic Training
  • Resumes Types
  • Resumes Should REACH Audience
  • Header
  • ObjectiveProfileSummary
  • Slide 7
  • ProfileSummary
  • ObjectiveProfile (5 min)
  • Education
  • Professional Training
  • Subjective SkillsHard Skills
  • Slide 13
  • Key Word Searches
  • SkillsProficiencies (10 min)
  • ExperiencehellipCreate Depth
  • ActionSkill Statements
  • ActionResult Statements
  • ActionResult Bullets (10 min)
  • References
  • References (10 min)
  • Google Yourself (5 min)
Page 3: Resume Boot Camp

Resumes Types

Three Basic Styles

Chronological Functional Hybrid

Resumes Should REACH Audience

bull Readable

bull Emphasize strengths

bull Applicable experience

bull Consistent

bull Hire me

Header

Mass Communicator130 Bragg Mass Communication Bldg Murfreesboro Tenn 37132 615904-8154 nstubblemtsuedu

bull PHONE 615-584-9891 bull E-MAIL GILBERTALLYSONGMAILCOM

ALLYSON GILBERT

Mass CommunicatorBragg Room 130 Murfreesboro TN 37132 615904-8154 nstubblemtsuedu

New Freshman900 Employment Road Yourtown TN 370006157777777 jsmithyahoocom

ObjectiveProfileSummary

bull Resumes typically begin with a ProfileSummary or Objective

bull An objective is one or two sentences about the kind of job you want and what you can contribute to the company in return

bull Serve to get the readerrsquos attention quickly

BAD OBJECTIVEbull ldquoDesire a position where skills are utilizedrdquo

How could this objective be improved

GOOD OBJECTIVESbull Bilingual candidate with customer service experience and

five years of sales experience seeks career in marketing

bull Recording Industry candidate with Spanish minor and customer service experience seeks career in record promotions

bull Public Relations candidate with experience in news writing graphic design and customer service seeks internship in a non-profit agency

bull Electronic Media degreed candidate with experience in television writing editing and production seeks career in news industry

Objectives

ProfileSummary

bull Typically used for more experienced workersbull Like an objective but usually longer and more

detailedbull Used to summarize your career history in a

brief paragraphbull Can be effective tool to let employer know

what you are capable of in first few lines of reading

ObjectiveProfile (5 min)

bull Write an objective statement or profile which will entice the reader to continue reading

Education

bull If you have a degree know what it isbull EDUCATION

Middle Tennessee State University Murfreesboro Tenn May 2010Bachelor of Science in Mass CommunicationConcentration Electronic Media CommunicationMinor Political ScienceGPA 33 Specialized Coursework Sports Writing Computer Science Business CommunicationMedia Writing Media Law Media Design

Professional Training

bull Can be useful to describe post HS training

bull Professional DevelopmentPRSSA Conference Nashville Tenn Sept 2008CPRFirst Aid Certification Nov 2007Licensed Forklift Driver Apr 2006

Make sure you list all the skills you have obtained on the job which might carry over to a new position

Subjective SkillsHard Skills

bull Friendly and helpfulbull Hard Workerbull Dependablebull People Personbull Fast Learner

Subjective SkillsHard Skills

bull Communicationndash Writing news releases Writing sports articles

Telephone presencePublic speaking Performing

bull Foreign Languagebull Quantify skills

ndash Proficient in Microsoft Word Excel QuarkXPress familiar with Microsoft Access and Adobe Illustrator

Key Word Searches

bull Create a five star resumebull List relevant skills and key words bull CourseworkProfessional Trainingbull Accreditations and Licenses

SkillsProficiencies (10 min)

bull List your skills and capabilities in an appealing format for employers to review

ExperiencehellipCreate Depth

bull Begin bullet with action wordbull Start each bullet with a different action word to show

creativitybull Go the distancehelliphellipthink of situations which show an

action and resultbull Examples

ndash Promoted new menu items to customers to improve sales and meet weekly goals

ndash Answered customer questions and resolved complaints to improve customer satisfaction

ndash Developed a promotional fund raising campaign which resulted in pledges of over 30K

ActionSkill Statements

Consider the following example What can we do to make this stronger

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2007 February 2008‐bull Worked fast foodbull Waited on customers

1048633 What are the work content skills‐1048633 What are the transferable skills1048633 What are the self management skills‐

ActionResult Statements

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2008 February 2009‐

bullCross trained in various areas from preparations to customer ‐service to provide exceptional customer servicebullDemonstrated flexibility by accepting changing work assignments at a moments noticebullUtilized interpersonal and problem solving skills to handle customer complaintsbullSupervised front line staff of approximately 4 7 employees ‐and encouraged a team oriented environmentbullTrained new hires to acquaint them with restaurant menu and customers

ActionResult Bullets (10 min)

bull Write at least 5 bullets using the action result worksheet to show you are qualified for the job

References

bull References available upon requestbull Portfolio available upon requestbull References and portfolio available at

wwwmywebpagecombull Create new page with matching headerbull Include three to five contacts and their title

organization address phone number and emailbull Check with your contacts before using them

References (10 min)

bull List 3-5 relevant references ndash use your computer to look up addresses and emails

Google Yourself (5 min)

bull What will employers find out about you if they do this

  • Resume Boot Camp ldquoHow to Prepare a Competitive Resume for a Tight Job Marketrdquo
  • Basic Training
  • Resumes Types
  • Resumes Should REACH Audience
  • Header
  • ObjectiveProfileSummary
  • Slide 7
  • ProfileSummary
  • ObjectiveProfile (5 min)
  • Education
  • Professional Training
  • Subjective SkillsHard Skills
  • Slide 13
  • Key Word Searches
  • SkillsProficiencies (10 min)
  • ExperiencehellipCreate Depth
  • ActionSkill Statements
  • ActionResult Statements
  • ActionResult Bullets (10 min)
  • References
  • References (10 min)
  • Google Yourself (5 min)
Page 4: Resume Boot Camp

Resumes Should REACH Audience

bull Readable

bull Emphasize strengths

bull Applicable experience

bull Consistent

bull Hire me

Header

Mass Communicator130 Bragg Mass Communication Bldg Murfreesboro Tenn 37132 615904-8154 nstubblemtsuedu

bull PHONE 615-584-9891 bull E-MAIL GILBERTALLYSONGMAILCOM

ALLYSON GILBERT

Mass CommunicatorBragg Room 130 Murfreesboro TN 37132 615904-8154 nstubblemtsuedu

New Freshman900 Employment Road Yourtown TN 370006157777777 jsmithyahoocom

ObjectiveProfileSummary

bull Resumes typically begin with a ProfileSummary or Objective

bull An objective is one or two sentences about the kind of job you want and what you can contribute to the company in return

bull Serve to get the readerrsquos attention quickly

BAD OBJECTIVEbull ldquoDesire a position where skills are utilizedrdquo

How could this objective be improved

GOOD OBJECTIVESbull Bilingual candidate with customer service experience and

five years of sales experience seeks career in marketing

bull Recording Industry candidate with Spanish minor and customer service experience seeks career in record promotions

bull Public Relations candidate with experience in news writing graphic design and customer service seeks internship in a non-profit agency

bull Electronic Media degreed candidate with experience in television writing editing and production seeks career in news industry

Objectives

ProfileSummary

bull Typically used for more experienced workersbull Like an objective but usually longer and more

detailedbull Used to summarize your career history in a

brief paragraphbull Can be effective tool to let employer know

what you are capable of in first few lines of reading

ObjectiveProfile (5 min)

bull Write an objective statement or profile which will entice the reader to continue reading

Education

bull If you have a degree know what it isbull EDUCATION

Middle Tennessee State University Murfreesboro Tenn May 2010Bachelor of Science in Mass CommunicationConcentration Electronic Media CommunicationMinor Political ScienceGPA 33 Specialized Coursework Sports Writing Computer Science Business CommunicationMedia Writing Media Law Media Design

Professional Training

bull Can be useful to describe post HS training

bull Professional DevelopmentPRSSA Conference Nashville Tenn Sept 2008CPRFirst Aid Certification Nov 2007Licensed Forklift Driver Apr 2006

Make sure you list all the skills you have obtained on the job which might carry over to a new position

Subjective SkillsHard Skills

bull Friendly and helpfulbull Hard Workerbull Dependablebull People Personbull Fast Learner

Subjective SkillsHard Skills

bull Communicationndash Writing news releases Writing sports articles

Telephone presencePublic speaking Performing

bull Foreign Languagebull Quantify skills

ndash Proficient in Microsoft Word Excel QuarkXPress familiar with Microsoft Access and Adobe Illustrator

Key Word Searches

bull Create a five star resumebull List relevant skills and key words bull CourseworkProfessional Trainingbull Accreditations and Licenses

SkillsProficiencies (10 min)

bull List your skills and capabilities in an appealing format for employers to review

ExperiencehellipCreate Depth

bull Begin bullet with action wordbull Start each bullet with a different action word to show

creativitybull Go the distancehelliphellipthink of situations which show an

action and resultbull Examples

ndash Promoted new menu items to customers to improve sales and meet weekly goals

ndash Answered customer questions and resolved complaints to improve customer satisfaction

ndash Developed a promotional fund raising campaign which resulted in pledges of over 30K

ActionSkill Statements

Consider the following example What can we do to make this stronger

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2007 February 2008‐bull Worked fast foodbull Waited on customers

1048633 What are the work content skills‐1048633 What are the transferable skills1048633 What are the self management skills‐

ActionResult Statements

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2008 February 2009‐

bullCross trained in various areas from preparations to customer ‐service to provide exceptional customer servicebullDemonstrated flexibility by accepting changing work assignments at a moments noticebullUtilized interpersonal and problem solving skills to handle customer complaintsbullSupervised front line staff of approximately 4 7 employees ‐and encouraged a team oriented environmentbullTrained new hires to acquaint them with restaurant menu and customers

ActionResult Bullets (10 min)

bull Write at least 5 bullets using the action result worksheet to show you are qualified for the job

References

bull References available upon requestbull Portfolio available upon requestbull References and portfolio available at

wwwmywebpagecombull Create new page with matching headerbull Include three to five contacts and their title

organization address phone number and emailbull Check with your contacts before using them

References (10 min)

bull List 3-5 relevant references ndash use your computer to look up addresses and emails

Google Yourself (5 min)

bull What will employers find out about you if they do this

  • Resume Boot Camp ldquoHow to Prepare a Competitive Resume for a Tight Job Marketrdquo
  • Basic Training
  • Resumes Types
  • Resumes Should REACH Audience
  • Header
  • ObjectiveProfileSummary
  • Slide 7
  • ProfileSummary
  • ObjectiveProfile (5 min)
  • Education
  • Professional Training
  • Subjective SkillsHard Skills
  • Slide 13
  • Key Word Searches
  • SkillsProficiencies (10 min)
  • ExperiencehellipCreate Depth
  • ActionSkill Statements
  • ActionResult Statements
  • ActionResult Bullets (10 min)
  • References
  • References (10 min)
  • Google Yourself (5 min)
Page 5: Resume Boot Camp

Header

Mass Communicator130 Bragg Mass Communication Bldg Murfreesboro Tenn 37132 615904-8154 nstubblemtsuedu

bull PHONE 615-584-9891 bull E-MAIL GILBERTALLYSONGMAILCOM

ALLYSON GILBERT

Mass CommunicatorBragg Room 130 Murfreesboro TN 37132 615904-8154 nstubblemtsuedu

New Freshman900 Employment Road Yourtown TN 370006157777777 jsmithyahoocom

ObjectiveProfileSummary

bull Resumes typically begin with a ProfileSummary or Objective

bull An objective is one or two sentences about the kind of job you want and what you can contribute to the company in return

bull Serve to get the readerrsquos attention quickly

BAD OBJECTIVEbull ldquoDesire a position where skills are utilizedrdquo

How could this objective be improved

GOOD OBJECTIVESbull Bilingual candidate with customer service experience and

five years of sales experience seeks career in marketing

bull Recording Industry candidate with Spanish minor and customer service experience seeks career in record promotions

bull Public Relations candidate with experience in news writing graphic design and customer service seeks internship in a non-profit agency

bull Electronic Media degreed candidate with experience in television writing editing and production seeks career in news industry

Objectives

ProfileSummary

bull Typically used for more experienced workersbull Like an objective but usually longer and more

detailedbull Used to summarize your career history in a

brief paragraphbull Can be effective tool to let employer know

what you are capable of in first few lines of reading

ObjectiveProfile (5 min)

bull Write an objective statement or profile which will entice the reader to continue reading

Education

bull If you have a degree know what it isbull EDUCATION

Middle Tennessee State University Murfreesboro Tenn May 2010Bachelor of Science in Mass CommunicationConcentration Electronic Media CommunicationMinor Political ScienceGPA 33 Specialized Coursework Sports Writing Computer Science Business CommunicationMedia Writing Media Law Media Design

Professional Training

bull Can be useful to describe post HS training

bull Professional DevelopmentPRSSA Conference Nashville Tenn Sept 2008CPRFirst Aid Certification Nov 2007Licensed Forklift Driver Apr 2006

Make sure you list all the skills you have obtained on the job which might carry over to a new position

Subjective SkillsHard Skills

bull Friendly and helpfulbull Hard Workerbull Dependablebull People Personbull Fast Learner

Subjective SkillsHard Skills

bull Communicationndash Writing news releases Writing sports articles

Telephone presencePublic speaking Performing

bull Foreign Languagebull Quantify skills

ndash Proficient in Microsoft Word Excel QuarkXPress familiar with Microsoft Access and Adobe Illustrator

Key Word Searches

bull Create a five star resumebull List relevant skills and key words bull CourseworkProfessional Trainingbull Accreditations and Licenses

SkillsProficiencies (10 min)

bull List your skills and capabilities in an appealing format for employers to review

ExperiencehellipCreate Depth

bull Begin bullet with action wordbull Start each bullet with a different action word to show

creativitybull Go the distancehelliphellipthink of situations which show an

action and resultbull Examples

ndash Promoted new menu items to customers to improve sales and meet weekly goals

ndash Answered customer questions and resolved complaints to improve customer satisfaction

ndash Developed a promotional fund raising campaign which resulted in pledges of over 30K

ActionSkill Statements

Consider the following example What can we do to make this stronger

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2007 February 2008‐bull Worked fast foodbull Waited on customers

1048633 What are the work content skills‐1048633 What are the transferable skills1048633 What are the self management skills‐

ActionResult Statements

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2008 February 2009‐

bullCross trained in various areas from preparations to customer ‐service to provide exceptional customer servicebullDemonstrated flexibility by accepting changing work assignments at a moments noticebullUtilized interpersonal and problem solving skills to handle customer complaintsbullSupervised front line staff of approximately 4 7 employees ‐and encouraged a team oriented environmentbullTrained new hires to acquaint them with restaurant menu and customers

ActionResult Bullets (10 min)

bull Write at least 5 bullets using the action result worksheet to show you are qualified for the job

References

bull References available upon requestbull Portfolio available upon requestbull References and portfolio available at

wwwmywebpagecombull Create new page with matching headerbull Include three to five contacts and their title

organization address phone number and emailbull Check with your contacts before using them

References (10 min)

bull List 3-5 relevant references ndash use your computer to look up addresses and emails

Google Yourself (5 min)

bull What will employers find out about you if they do this

  • Resume Boot Camp ldquoHow to Prepare a Competitive Resume for a Tight Job Marketrdquo
  • Basic Training
  • Resumes Types
  • Resumes Should REACH Audience
  • Header
  • ObjectiveProfileSummary
  • Slide 7
  • ProfileSummary
  • ObjectiveProfile (5 min)
  • Education
  • Professional Training
  • Subjective SkillsHard Skills
  • Slide 13
  • Key Word Searches
  • SkillsProficiencies (10 min)
  • ExperiencehellipCreate Depth
  • ActionSkill Statements
  • ActionResult Statements
  • ActionResult Bullets (10 min)
  • References
  • References (10 min)
  • Google Yourself (5 min)
Page 6: Resume Boot Camp

ObjectiveProfileSummary

bull Resumes typically begin with a ProfileSummary or Objective

bull An objective is one or two sentences about the kind of job you want and what you can contribute to the company in return

bull Serve to get the readerrsquos attention quickly

BAD OBJECTIVEbull ldquoDesire a position where skills are utilizedrdquo

How could this objective be improved

GOOD OBJECTIVESbull Bilingual candidate with customer service experience and

five years of sales experience seeks career in marketing

bull Recording Industry candidate with Spanish minor and customer service experience seeks career in record promotions

bull Public Relations candidate with experience in news writing graphic design and customer service seeks internship in a non-profit agency

bull Electronic Media degreed candidate with experience in television writing editing and production seeks career in news industry

Objectives

ProfileSummary

bull Typically used for more experienced workersbull Like an objective but usually longer and more

detailedbull Used to summarize your career history in a

brief paragraphbull Can be effective tool to let employer know

what you are capable of in first few lines of reading

ObjectiveProfile (5 min)

bull Write an objective statement or profile which will entice the reader to continue reading

Education

bull If you have a degree know what it isbull EDUCATION

Middle Tennessee State University Murfreesboro Tenn May 2010Bachelor of Science in Mass CommunicationConcentration Electronic Media CommunicationMinor Political ScienceGPA 33 Specialized Coursework Sports Writing Computer Science Business CommunicationMedia Writing Media Law Media Design

Professional Training

bull Can be useful to describe post HS training

bull Professional DevelopmentPRSSA Conference Nashville Tenn Sept 2008CPRFirst Aid Certification Nov 2007Licensed Forklift Driver Apr 2006

Make sure you list all the skills you have obtained on the job which might carry over to a new position

Subjective SkillsHard Skills

bull Friendly and helpfulbull Hard Workerbull Dependablebull People Personbull Fast Learner

Subjective SkillsHard Skills

bull Communicationndash Writing news releases Writing sports articles

Telephone presencePublic speaking Performing

bull Foreign Languagebull Quantify skills

ndash Proficient in Microsoft Word Excel QuarkXPress familiar with Microsoft Access and Adobe Illustrator

Key Word Searches

bull Create a five star resumebull List relevant skills and key words bull CourseworkProfessional Trainingbull Accreditations and Licenses

SkillsProficiencies (10 min)

bull List your skills and capabilities in an appealing format for employers to review

ExperiencehellipCreate Depth

bull Begin bullet with action wordbull Start each bullet with a different action word to show

creativitybull Go the distancehelliphellipthink of situations which show an

action and resultbull Examples

ndash Promoted new menu items to customers to improve sales and meet weekly goals

ndash Answered customer questions and resolved complaints to improve customer satisfaction

ndash Developed a promotional fund raising campaign which resulted in pledges of over 30K

ActionSkill Statements

Consider the following example What can we do to make this stronger

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2007 February 2008‐bull Worked fast foodbull Waited on customers

1048633 What are the work content skills‐1048633 What are the transferable skills1048633 What are the self management skills‐

ActionResult Statements

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2008 February 2009‐

bullCross trained in various areas from preparations to customer ‐service to provide exceptional customer servicebullDemonstrated flexibility by accepting changing work assignments at a moments noticebullUtilized interpersonal and problem solving skills to handle customer complaintsbullSupervised front line staff of approximately 4 7 employees ‐and encouraged a team oriented environmentbullTrained new hires to acquaint them with restaurant menu and customers

ActionResult Bullets (10 min)

bull Write at least 5 bullets using the action result worksheet to show you are qualified for the job

References

bull References available upon requestbull Portfolio available upon requestbull References and portfolio available at

wwwmywebpagecombull Create new page with matching headerbull Include three to five contacts and their title

organization address phone number and emailbull Check with your contacts before using them

References (10 min)

bull List 3-5 relevant references ndash use your computer to look up addresses and emails

Google Yourself (5 min)

bull What will employers find out about you if they do this

  • Resume Boot Camp ldquoHow to Prepare a Competitive Resume for a Tight Job Marketrdquo
  • Basic Training
  • Resumes Types
  • Resumes Should REACH Audience
  • Header
  • ObjectiveProfileSummary
  • Slide 7
  • ProfileSummary
  • ObjectiveProfile (5 min)
  • Education
  • Professional Training
  • Subjective SkillsHard Skills
  • Slide 13
  • Key Word Searches
  • SkillsProficiencies (10 min)
  • ExperiencehellipCreate Depth
  • ActionSkill Statements
  • ActionResult Statements
  • ActionResult Bullets (10 min)
  • References
  • References (10 min)
  • Google Yourself (5 min)
Page 7: Resume Boot Camp

GOOD OBJECTIVESbull Bilingual candidate with customer service experience and

five years of sales experience seeks career in marketing

bull Recording Industry candidate with Spanish minor and customer service experience seeks career in record promotions

bull Public Relations candidate with experience in news writing graphic design and customer service seeks internship in a non-profit agency

bull Electronic Media degreed candidate with experience in television writing editing and production seeks career in news industry

Objectives

ProfileSummary

bull Typically used for more experienced workersbull Like an objective but usually longer and more

detailedbull Used to summarize your career history in a

brief paragraphbull Can be effective tool to let employer know

what you are capable of in first few lines of reading

ObjectiveProfile (5 min)

bull Write an objective statement or profile which will entice the reader to continue reading

Education

bull If you have a degree know what it isbull EDUCATION

Middle Tennessee State University Murfreesboro Tenn May 2010Bachelor of Science in Mass CommunicationConcentration Electronic Media CommunicationMinor Political ScienceGPA 33 Specialized Coursework Sports Writing Computer Science Business CommunicationMedia Writing Media Law Media Design

Professional Training

bull Can be useful to describe post HS training

bull Professional DevelopmentPRSSA Conference Nashville Tenn Sept 2008CPRFirst Aid Certification Nov 2007Licensed Forklift Driver Apr 2006

Make sure you list all the skills you have obtained on the job which might carry over to a new position

Subjective SkillsHard Skills

bull Friendly and helpfulbull Hard Workerbull Dependablebull People Personbull Fast Learner

Subjective SkillsHard Skills

bull Communicationndash Writing news releases Writing sports articles

Telephone presencePublic speaking Performing

bull Foreign Languagebull Quantify skills

ndash Proficient in Microsoft Word Excel QuarkXPress familiar with Microsoft Access and Adobe Illustrator

Key Word Searches

bull Create a five star resumebull List relevant skills and key words bull CourseworkProfessional Trainingbull Accreditations and Licenses

SkillsProficiencies (10 min)

bull List your skills and capabilities in an appealing format for employers to review

ExperiencehellipCreate Depth

bull Begin bullet with action wordbull Start each bullet with a different action word to show

creativitybull Go the distancehelliphellipthink of situations which show an

action and resultbull Examples

ndash Promoted new menu items to customers to improve sales and meet weekly goals

ndash Answered customer questions and resolved complaints to improve customer satisfaction

ndash Developed a promotional fund raising campaign which resulted in pledges of over 30K

ActionSkill Statements

Consider the following example What can we do to make this stronger

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2007 February 2008‐bull Worked fast foodbull Waited on customers

1048633 What are the work content skills‐1048633 What are the transferable skills1048633 What are the self management skills‐

ActionResult Statements

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2008 February 2009‐

bullCross trained in various areas from preparations to customer ‐service to provide exceptional customer servicebullDemonstrated flexibility by accepting changing work assignments at a moments noticebullUtilized interpersonal and problem solving skills to handle customer complaintsbullSupervised front line staff of approximately 4 7 employees ‐and encouraged a team oriented environmentbullTrained new hires to acquaint them with restaurant menu and customers

ActionResult Bullets (10 min)

bull Write at least 5 bullets using the action result worksheet to show you are qualified for the job

References

bull References available upon requestbull Portfolio available upon requestbull References and portfolio available at

wwwmywebpagecombull Create new page with matching headerbull Include three to five contacts and their title

organization address phone number and emailbull Check with your contacts before using them

References (10 min)

bull List 3-5 relevant references ndash use your computer to look up addresses and emails

Google Yourself (5 min)

bull What will employers find out about you if they do this

  • Resume Boot Camp ldquoHow to Prepare a Competitive Resume for a Tight Job Marketrdquo
  • Basic Training
  • Resumes Types
  • Resumes Should REACH Audience
  • Header
  • ObjectiveProfileSummary
  • Slide 7
  • ProfileSummary
  • ObjectiveProfile (5 min)
  • Education
  • Professional Training
  • Subjective SkillsHard Skills
  • Slide 13
  • Key Word Searches
  • SkillsProficiencies (10 min)
  • ExperiencehellipCreate Depth
  • ActionSkill Statements
  • ActionResult Statements
  • ActionResult Bullets (10 min)
  • References
  • References (10 min)
  • Google Yourself (5 min)
Page 8: Resume Boot Camp

ProfileSummary

bull Typically used for more experienced workersbull Like an objective but usually longer and more

detailedbull Used to summarize your career history in a

brief paragraphbull Can be effective tool to let employer know

what you are capable of in first few lines of reading

ObjectiveProfile (5 min)

bull Write an objective statement or profile which will entice the reader to continue reading

Education

bull If you have a degree know what it isbull EDUCATION

Middle Tennessee State University Murfreesboro Tenn May 2010Bachelor of Science in Mass CommunicationConcentration Electronic Media CommunicationMinor Political ScienceGPA 33 Specialized Coursework Sports Writing Computer Science Business CommunicationMedia Writing Media Law Media Design

Professional Training

bull Can be useful to describe post HS training

bull Professional DevelopmentPRSSA Conference Nashville Tenn Sept 2008CPRFirst Aid Certification Nov 2007Licensed Forklift Driver Apr 2006

Make sure you list all the skills you have obtained on the job which might carry over to a new position

Subjective SkillsHard Skills

bull Friendly and helpfulbull Hard Workerbull Dependablebull People Personbull Fast Learner

Subjective SkillsHard Skills

bull Communicationndash Writing news releases Writing sports articles

Telephone presencePublic speaking Performing

bull Foreign Languagebull Quantify skills

ndash Proficient in Microsoft Word Excel QuarkXPress familiar with Microsoft Access and Adobe Illustrator

Key Word Searches

bull Create a five star resumebull List relevant skills and key words bull CourseworkProfessional Trainingbull Accreditations and Licenses

SkillsProficiencies (10 min)

bull List your skills and capabilities in an appealing format for employers to review

ExperiencehellipCreate Depth

bull Begin bullet with action wordbull Start each bullet with a different action word to show

creativitybull Go the distancehelliphellipthink of situations which show an

action and resultbull Examples

ndash Promoted new menu items to customers to improve sales and meet weekly goals

ndash Answered customer questions and resolved complaints to improve customer satisfaction

ndash Developed a promotional fund raising campaign which resulted in pledges of over 30K

ActionSkill Statements

Consider the following example What can we do to make this stronger

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2007 February 2008‐bull Worked fast foodbull Waited on customers

1048633 What are the work content skills‐1048633 What are the transferable skills1048633 What are the self management skills‐

ActionResult Statements

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2008 February 2009‐

bullCross trained in various areas from preparations to customer ‐service to provide exceptional customer servicebullDemonstrated flexibility by accepting changing work assignments at a moments noticebullUtilized interpersonal and problem solving skills to handle customer complaintsbullSupervised front line staff of approximately 4 7 employees ‐and encouraged a team oriented environmentbullTrained new hires to acquaint them with restaurant menu and customers

ActionResult Bullets (10 min)

bull Write at least 5 bullets using the action result worksheet to show you are qualified for the job

References

bull References available upon requestbull Portfolio available upon requestbull References and portfolio available at

wwwmywebpagecombull Create new page with matching headerbull Include three to five contacts and their title

organization address phone number and emailbull Check with your contacts before using them

References (10 min)

bull List 3-5 relevant references ndash use your computer to look up addresses and emails

Google Yourself (5 min)

bull What will employers find out about you if they do this

  • Resume Boot Camp ldquoHow to Prepare a Competitive Resume for a Tight Job Marketrdquo
  • Basic Training
  • Resumes Types
  • Resumes Should REACH Audience
  • Header
  • ObjectiveProfileSummary
  • Slide 7
  • ProfileSummary
  • ObjectiveProfile (5 min)
  • Education
  • Professional Training
  • Subjective SkillsHard Skills
  • Slide 13
  • Key Word Searches
  • SkillsProficiencies (10 min)
  • ExperiencehellipCreate Depth
  • ActionSkill Statements
  • ActionResult Statements
  • ActionResult Bullets (10 min)
  • References
  • References (10 min)
  • Google Yourself (5 min)
Page 9: Resume Boot Camp

ObjectiveProfile (5 min)

bull Write an objective statement or profile which will entice the reader to continue reading

Education

bull If you have a degree know what it isbull EDUCATION

Middle Tennessee State University Murfreesboro Tenn May 2010Bachelor of Science in Mass CommunicationConcentration Electronic Media CommunicationMinor Political ScienceGPA 33 Specialized Coursework Sports Writing Computer Science Business CommunicationMedia Writing Media Law Media Design

Professional Training

bull Can be useful to describe post HS training

bull Professional DevelopmentPRSSA Conference Nashville Tenn Sept 2008CPRFirst Aid Certification Nov 2007Licensed Forklift Driver Apr 2006

Make sure you list all the skills you have obtained on the job which might carry over to a new position

Subjective SkillsHard Skills

bull Friendly and helpfulbull Hard Workerbull Dependablebull People Personbull Fast Learner

Subjective SkillsHard Skills

bull Communicationndash Writing news releases Writing sports articles

Telephone presencePublic speaking Performing

bull Foreign Languagebull Quantify skills

ndash Proficient in Microsoft Word Excel QuarkXPress familiar with Microsoft Access and Adobe Illustrator

Key Word Searches

bull Create a five star resumebull List relevant skills and key words bull CourseworkProfessional Trainingbull Accreditations and Licenses

SkillsProficiencies (10 min)

bull List your skills and capabilities in an appealing format for employers to review

ExperiencehellipCreate Depth

bull Begin bullet with action wordbull Start each bullet with a different action word to show

creativitybull Go the distancehelliphellipthink of situations which show an

action and resultbull Examples

ndash Promoted new menu items to customers to improve sales and meet weekly goals

ndash Answered customer questions and resolved complaints to improve customer satisfaction

ndash Developed a promotional fund raising campaign which resulted in pledges of over 30K

ActionSkill Statements

Consider the following example What can we do to make this stronger

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2007 February 2008‐bull Worked fast foodbull Waited on customers

1048633 What are the work content skills‐1048633 What are the transferable skills1048633 What are the self management skills‐

ActionResult Statements

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2008 February 2009‐

bullCross trained in various areas from preparations to customer ‐service to provide exceptional customer servicebullDemonstrated flexibility by accepting changing work assignments at a moments noticebullUtilized interpersonal and problem solving skills to handle customer complaintsbullSupervised front line staff of approximately 4 7 employees ‐and encouraged a team oriented environmentbullTrained new hires to acquaint them with restaurant menu and customers

ActionResult Bullets (10 min)

bull Write at least 5 bullets using the action result worksheet to show you are qualified for the job

References

bull References available upon requestbull Portfolio available upon requestbull References and portfolio available at

wwwmywebpagecombull Create new page with matching headerbull Include three to five contacts and their title

organization address phone number and emailbull Check with your contacts before using them

References (10 min)

bull List 3-5 relevant references ndash use your computer to look up addresses and emails

Google Yourself (5 min)

bull What will employers find out about you if they do this

  • Resume Boot Camp ldquoHow to Prepare a Competitive Resume for a Tight Job Marketrdquo
  • Basic Training
  • Resumes Types
  • Resumes Should REACH Audience
  • Header
  • ObjectiveProfileSummary
  • Slide 7
  • ProfileSummary
  • ObjectiveProfile (5 min)
  • Education
  • Professional Training
  • Subjective SkillsHard Skills
  • Slide 13
  • Key Word Searches
  • SkillsProficiencies (10 min)
  • ExperiencehellipCreate Depth
  • ActionSkill Statements
  • ActionResult Statements
  • ActionResult Bullets (10 min)
  • References
  • References (10 min)
  • Google Yourself (5 min)
Page 10: Resume Boot Camp

Education

bull If you have a degree know what it isbull EDUCATION

Middle Tennessee State University Murfreesboro Tenn May 2010Bachelor of Science in Mass CommunicationConcentration Electronic Media CommunicationMinor Political ScienceGPA 33 Specialized Coursework Sports Writing Computer Science Business CommunicationMedia Writing Media Law Media Design

Professional Training

bull Can be useful to describe post HS training

bull Professional DevelopmentPRSSA Conference Nashville Tenn Sept 2008CPRFirst Aid Certification Nov 2007Licensed Forklift Driver Apr 2006

Make sure you list all the skills you have obtained on the job which might carry over to a new position

Subjective SkillsHard Skills

bull Friendly and helpfulbull Hard Workerbull Dependablebull People Personbull Fast Learner

Subjective SkillsHard Skills

bull Communicationndash Writing news releases Writing sports articles

Telephone presencePublic speaking Performing

bull Foreign Languagebull Quantify skills

ndash Proficient in Microsoft Word Excel QuarkXPress familiar with Microsoft Access and Adobe Illustrator

Key Word Searches

bull Create a five star resumebull List relevant skills and key words bull CourseworkProfessional Trainingbull Accreditations and Licenses

SkillsProficiencies (10 min)

bull List your skills and capabilities in an appealing format for employers to review

ExperiencehellipCreate Depth

bull Begin bullet with action wordbull Start each bullet with a different action word to show

creativitybull Go the distancehelliphellipthink of situations which show an

action and resultbull Examples

ndash Promoted new menu items to customers to improve sales and meet weekly goals

ndash Answered customer questions and resolved complaints to improve customer satisfaction

ndash Developed a promotional fund raising campaign which resulted in pledges of over 30K

ActionSkill Statements

Consider the following example What can we do to make this stronger

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2007 February 2008‐bull Worked fast foodbull Waited on customers

1048633 What are the work content skills‐1048633 What are the transferable skills1048633 What are the self management skills‐

ActionResult Statements

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2008 February 2009‐

bullCross trained in various areas from preparations to customer ‐service to provide exceptional customer servicebullDemonstrated flexibility by accepting changing work assignments at a moments noticebullUtilized interpersonal and problem solving skills to handle customer complaintsbullSupervised front line staff of approximately 4 7 employees ‐and encouraged a team oriented environmentbullTrained new hires to acquaint them with restaurant menu and customers

ActionResult Bullets (10 min)

bull Write at least 5 bullets using the action result worksheet to show you are qualified for the job

References

bull References available upon requestbull Portfolio available upon requestbull References and portfolio available at

wwwmywebpagecombull Create new page with matching headerbull Include three to five contacts and their title

organization address phone number and emailbull Check with your contacts before using them

References (10 min)

bull List 3-5 relevant references ndash use your computer to look up addresses and emails

Google Yourself (5 min)

bull What will employers find out about you if they do this

  • Resume Boot Camp ldquoHow to Prepare a Competitive Resume for a Tight Job Marketrdquo
  • Basic Training
  • Resumes Types
  • Resumes Should REACH Audience
  • Header
  • ObjectiveProfileSummary
  • Slide 7
  • ProfileSummary
  • ObjectiveProfile (5 min)
  • Education
  • Professional Training
  • Subjective SkillsHard Skills
  • Slide 13
  • Key Word Searches
  • SkillsProficiencies (10 min)
  • ExperiencehellipCreate Depth
  • ActionSkill Statements
  • ActionResult Statements
  • ActionResult Bullets (10 min)
  • References
  • References (10 min)
  • Google Yourself (5 min)
Page 11: Resume Boot Camp

Professional Training

bull Can be useful to describe post HS training

bull Professional DevelopmentPRSSA Conference Nashville Tenn Sept 2008CPRFirst Aid Certification Nov 2007Licensed Forklift Driver Apr 2006

Make sure you list all the skills you have obtained on the job which might carry over to a new position

Subjective SkillsHard Skills

bull Friendly and helpfulbull Hard Workerbull Dependablebull People Personbull Fast Learner

Subjective SkillsHard Skills

bull Communicationndash Writing news releases Writing sports articles

Telephone presencePublic speaking Performing

bull Foreign Languagebull Quantify skills

ndash Proficient in Microsoft Word Excel QuarkXPress familiar with Microsoft Access and Adobe Illustrator

Key Word Searches

bull Create a five star resumebull List relevant skills and key words bull CourseworkProfessional Trainingbull Accreditations and Licenses

SkillsProficiencies (10 min)

bull List your skills and capabilities in an appealing format for employers to review

ExperiencehellipCreate Depth

bull Begin bullet with action wordbull Start each bullet with a different action word to show

creativitybull Go the distancehelliphellipthink of situations which show an

action and resultbull Examples

ndash Promoted new menu items to customers to improve sales and meet weekly goals

ndash Answered customer questions and resolved complaints to improve customer satisfaction

ndash Developed a promotional fund raising campaign which resulted in pledges of over 30K

ActionSkill Statements

Consider the following example What can we do to make this stronger

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2007 February 2008‐bull Worked fast foodbull Waited on customers

1048633 What are the work content skills‐1048633 What are the transferable skills1048633 What are the self management skills‐

ActionResult Statements

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2008 February 2009‐

bullCross trained in various areas from preparations to customer ‐service to provide exceptional customer servicebullDemonstrated flexibility by accepting changing work assignments at a moments noticebullUtilized interpersonal and problem solving skills to handle customer complaintsbullSupervised front line staff of approximately 4 7 employees ‐and encouraged a team oriented environmentbullTrained new hires to acquaint them with restaurant menu and customers

ActionResult Bullets (10 min)

bull Write at least 5 bullets using the action result worksheet to show you are qualified for the job

References

bull References available upon requestbull Portfolio available upon requestbull References and portfolio available at

wwwmywebpagecombull Create new page with matching headerbull Include three to five contacts and their title

organization address phone number and emailbull Check with your contacts before using them

References (10 min)

bull List 3-5 relevant references ndash use your computer to look up addresses and emails

Google Yourself (5 min)

bull What will employers find out about you if they do this

  • Resume Boot Camp ldquoHow to Prepare a Competitive Resume for a Tight Job Marketrdquo
  • Basic Training
  • Resumes Types
  • Resumes Should REACH Audience
  • Header
  • ObjectiveProfileSummary
  • Slide 7
  • ProfileSummary
  • ObjectiveProfile (5 min)
  • Education
  • Professional Training
  • Subjective SkillsHard Skills
  • Slide 13
  • Key Word Searches
  • SkillsProficiencies (10 min)
  • ExperiencehellipCreate Depth
  • ActionSkill Statements
  • ActionResult Statements
  • ActionResult Bullets (10 min)
  • References
  • References (10 min)
  • Google Yourself (5 min)
Page 12: Resume Boot Camp

Subjective SkillsHard Skills

bull Friendly and helpfulbull Hard Workerbull Dependablebull People Personbull Fast Learner

Subjective SkillsHard Skills

bull Communicationndash Writing news releases Writing sports articles

Telephone presencePublic speaking Performing

bull Foreign Languagebull Quantify skills

ndash Proficient in Microsoft Word Excel QuarkXPress familiar with Microsoft Access and Adobe Illustrator

Key Word Searches

bull Create a five star resumebull List relevant skills and key words bull CourseworkProfessional Trainingbull Accreditations and Licenses

SkillsProficiencies (10 min)

bull List your skills and capabilities in an appealing format for employers to review

ExperiencehellipCreate Depth

bull Begin bullet with action wordbull Start each bullet with a different action word to show

creativitybull Go the distancehelliphellipthink of situations which show an

action and resultbull Examples

ndash Promoted new menu items to customers to improve sales and meet weekly goals

ndash Answered customer questions and resolved complaints to improve customer satisfaction

ndash Developed a promotional fund raising campaign which resulted in pledges of over 30K

ActionSkill Statements

Consider the following example What can we do to make this stronger

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2007 February 2008‐bull Worked fast foodbull Waited on customers

1048633 What are the work content skills‐1048633 What are the transferable skills1048633 What are the self management skills‐

ActionResult Statements

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2008 February 2009‐

bullCross trained in various areas from preparations to customer ‐service to provide exceptional customer servicebullDemonstrated flexibility by accepting changing work assignments at a moments noticebullUtilized interpersonal and problem solving skills to handle customer complaintsbullSupervised front line staff of approximately 4 7 employees ‐and encouraged a team oriented environmentbullTrained new hires to acquaint them with restaurant menu and customers

ActionResult Bullets (10 min)

bull Write at least 5 bullets using the action result worksheet to show you are qualified for the job

References

bull References available upon requestbull Portfolio available upon requestbull References and portfolio available at

wwwmywebpagecombull Create new page with matching headerbull Include three to five contacts and their title

organization address phone number and emailbull Check with your contacts before using them

References (10 min)

bull List 3-5 relevant references ndash use your computer to look up addresses and emails

Google Yourself (5 min)

bull What will employers find out about you if they do this

  • Resume Boot Camp ldquoHow to Prepare a Competitive Resume for a Tight Job Marketrdquo
  • Basic Training
  • Resumes Types
  • Resumes Should REACH Audience
  • Header
  • ObjectiveProfileSummary
  • Slide 7
  • ProfileSummary
  • ObjectiveProfile (5 min)
  • Education
  • Professional Training
  • Subjective SkillsHard Skills
  • Slide 13
  • Key Word Searches
  • SkillsProficiencies (10 min)
  • ExperiencehellipCreate Depth
  • ActionSkill Statements
  • ActionResult Statements
  • ActionResult Bullets (10 min)
  • References
  • References (10 min)
  • Google Yourself (5 min)
Page 13: Resume Boot Camp

Subjective SkillsHard Skills

bull Communicationndash Writing news releases Writing sports articles

Telephone presencePublic speaking Performing

bull Foreign Languagebull Quantify skills

ndash Proficient in Microsoft Word Excel QuarkXPress familiar with Microsoft Access and Adobe Illustrator

Key Word Searches

bull Create a five star resumebull List relevant skills and key words bull CourseworkProfessional Trainingbull Accreditations and Licenses

SkillsProficiencies (10 min)

bull List your skills and capabilities in an appealing format for employers to review

ExperiencehellipCreate Depth

bull Begin bullet with action wordbull Start each bullet with a different action word to show

creativitybull Go the distancehelliphellipthink of situations which show an

action and resultbull Examples

ndash Promoted new menu items to customers to improve sales and meet weekly goals

ndash Answered customer questions and resolved complaints to improve customer satisfaction

ndash Developed a promotional fund raising campaign which resulted in pledges of over 30K

ActionSkill Statements

Consider the following example What can we do to make this stronger

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2007 February 2008‐bull Worked fast foodbull Waited on customers

1048633 What are the work content skills‐1048633 What are the transferable skills1048633 What are the self management skills‐

ActionResult Statements

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2008 February 2009‐

bullCross trained in various areas from preparations to customer ‐service to provide exceptional customer servicebullDemonstrated flexibility by accepting changing work assignments at a moments noticebullUtilized interpersonal and problem solving skills to handle customer complaintsbullSupervised front line staff of approximately 4 7 employees ‐and encouraged a team oriented environmentbullTrained new hires to acquaint them with restaurant menu and customers

ActionResult Bullets (10 min)

bull Write at least 5 bullets using the action result worksheet to show you are qualified for the job

References

bull References available upon requestbull Portfolio available upon requestbull References and portfolio available at

wwwmywebpagecombull Create new page with matching headerbull Include three to five contacts and their title

organization address phone number and emailbull Check with your contacts before using them

References (10 min)

bull List 3-5 relevant references ndash use your computer to look up addresses and emails

Google Yourself (5 min)

bull What will employers find out about you if they do this

  • Resume Boot Camp ldquoHow to Prepare a Competitive Resume for a Tight Job Marketrdquo
  • Basic Training
  • Resumes Types
  • Resumes Should REACH Audience
  • Header
  • ObjectiveProfileSummary
  • Slide 7
  • ProfileSummary
  • ObjectiveProfile (5 min)
  • Education
  • Professional Training
  • Subjective SkillsHard Skills
  • Slide 13
  • Key Word Searches
  • SkillsProficiencies (10 min)
  • ExperiencehellipCreate Depth
  • ActionSkill Statements
  • ActionResult Statements
  • ActionResult Bullets (10 min)
  • References
  • References (10 min)
  • Google Yourself (5 min)
Page 14: Resume Boot Camp

Key Word Searches

bull Create a five star resumebull List relevant skills and key words bull CourseworkProfessional Trainingbull Accreditations and Licenses

SkillsProficiencies (10 min)

bull List your skills and capabilities in an appealing format for employers to review

ExperiencehellipCreate Depth

bull Begin bullet with action wordbull Start each bullet with a different action word to show

creativitybull Go the distancehelliphellipthink of situations which show an

action and resultbull Examples

ndash Promoted new menu items to customers to improve sales and meet weekly goals

ndash Answered customer questions and resolved complaints to improve customer satisfaction

ndash Developed a promotional fund raising campaign which resulted in pledges of over 30K

ActionSkill Statements

Consider the following example What can we do to make this stronger

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2007 February 2008‐bull Worked fast foodbull Waited on customers

1048633 What are the work content skills‐1048633 What are the transferable skills1048633 What are the self management skills‐

ActionResult Statements

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2008 February 2009‐

bullCross trained in various areas from preparations to customer ‐service to provide exceptional customer servicebullDemonstrated flexibility by accepting changing work assignments at a moments noticebullUtilized interpersonal and problem solving skills to handle customer complaintsbullSupervised front line staff of approximately 4 7 employees ‐and encouraged a team oriented environmentbullTrained new hires to acquaint them with restaurant menu and customers

ActionResult Bullets (10 min)

bull Write at least 5 bullets using the action result worksheet to show you are qualified for the job

References

bull References available upon requestbull Portfolio available upon requestbull References and portfolio available at

wwwmywebpagecombull Create new page with matching headerbull Include three to five contacts and their title

organization address phone number and emailbull Check with your contacts before using them

References (10 min)

bull List 3-5 relevant references ndash use your computer to look up addresses and emails

Google Yourself (5 min)

bull What will employers find out about you if they do this

  • Resume Boot Camp ldquoHow to Prepare a Competitive Resume for a Tight Job Marketrdquo
  • Basic Training
  • Resumes Types
  • Resumes Should REACH Audience
  • Header
  • ObjectiveProfileSummary
  • Slide 7
  • ProfileSummary
  • ObjectiveProfile (5 min)
  • Education
  • Professional Training
  • Subjective SkillsHard Skills
  • Slide 13
  • Key Word Searches
  • SkillsProficiencies (10 min)
  • ExperiencehellipCreate Depth
  • ActionSkill Statements
  • ActionResult Statements
  • ActionResult Bullets (10 min)
  • References
  • References (10 min)
  • Google Yourself (5 min)
Page 15: Resume Boot Camp

SkillsProficiencies (10 min)

bull List your skills and capabilities in an appealing format for employers to review

ExperiencehellipCreate Depth

bull Begin bullet with action wordbull Start each bullet with a different action word to show

creativitybull Go the distancehelliphellipthink of situations which show an

action and resultbull Examples

ndash Promoted new menu items to customers to improve sales and meet weekly goals

ndash Answered customer questions and resolved complaints to improve customer satisfaction

ndash Developed a promotional fund raising campaign which resulted in pledges of over 30K

ActionSkill Statements

Consider the following example What can we do to make this stronger

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2007 February 2008‐bull Worked fast foodbull Waited on customers

1048633 What are the work content skills‐1048633 What are the transferable skills1048633 What are the self management skills‐

ActionResult Statements

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2008 February 2009‐

bullCross trained in various areas from preparations to customer ‐service to provide exceptional customer servicebullDemonstrated flexibility by accepting changing work assignments at a moments noticebullUtilized interpersonal and problem solving skills to handle customer complaintsbullSupervised front line staff of approximately 4 7 employees ‐and encouraged a team oriented environmentbullTrained new hires to acquaint them with restaurant menu and customers

ActionResult Bullets (10 min)

bull Write at least 5 bullets using the action result worksheet to show you are qualified for the job

References

bull References available upon requestbull Portfolio available upon requestbull References and portfolio available at

wwwmywebpagecombull Create new page with matching headerbull Include three to five contacts and their title

organization address phone number and emailbull Check with your contacts before using them

References (10 min)

bull List 3-5 relevant references ndash use your computer to look up addresses and emails

Google Yourself (5 min)

bull What will employers find out about you if they do this

  • Resume Boot Camp ldquoHow to Prepare a Competitive Resume for a Tight Job Marketrdquo
  • Basic Training
  • Resumes Types
  • Resumes Should REACH Audience
  • Header
  • ObjectiveProfileSummary
  • Slide 7
  • ProfileSummary
  • ObjectiveProfile (5 min)
  • Education
  • Professional Training
  • Subjective SkillsHard Skills
  • Slide 13
  • Key Word Searches
  • SkillsProficiencies (10 min)
  • ExperiencehellipCreate Depth
  • ActionSkill Statements
  • ActionResult Statements
  • ActionResult Bullets (10 min)
  • References
  • References (10 min)
  • Google Yourself (5 min)
Page 16: Resume Boot Camp

ExperiencehellipCreate Depth

bull Begin bullet with action wordbull Start each bullet with a different action word to show

creativitybull Go the distancehelliphellipthink of situations which show an

action and resultbull Examples

ndash Promoted new menu items to customers to improve sales and meet weekly goals

ndash Answered customer questions and resolved complaints to improve customer satisfaction

ndash Developed a promotional fund raising campaign which resulted in pledges of over 30K

ActionSkill Statements

Consider the following example What can we do to make this stronger

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2007 February 2008‐bull Worked fast foodbull Waited on customers

1048633 What are the work content skills‐1048633 What are the transferable skills1048633 What are the self management skills‐

ActionResult Statements

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2008 February 2009‐

bullCross trained in various areas from preparations to customer ‐service to provide exceptional customer servicebullDemonstrated flexibility by accepting changing work assignments at a moments noticebullUtilized interpersonal and problem solving skills to handle customer complaintsbullSupervised front line staff of approximately 4 7 employees ‐and encouraged a team oriented environmentbullTrained new hires to acquaint them with restaurant menu and customers

ActionResult Bullets (10 min)

bull Write at least 5 bullets using the action result worksheet to show you are qualified for the job

References

bull References available upon requestbull Portfolio available upon requestbull References and portfolio available at

wwwmywebpagecombull Create new page with matching headerbull Include three to five contacts and their title

organization address phone number and emailbull Check with your contacts before using them

References (10 min)

bull List 3-5 relevant references ndash use your computer to look up addresses and emails

Google Yourself (5 min)

bull What will employers find out about you if they do this

  • Resume Boot Camp ldquoHow to Prepare a Competitive Resume for a Tight Job Marketrdquo
  • Basic Training
  • Resumes Types
  • Resumes Should REACH Audience
  • Header
  • ObjectiveProfileSummary
  • Slide 7
  • ProfileSummary
  • ObjectiveProfile (5 min)
  • Education
  • Professional Training
  • Subjective SkillsHard Skills
  • Slide 13
  • Key Word Searches
  • SkillsProficiencies (10 min)
  • ExperiencehellipCreate Depth
  • ActionSkill Statements
  • ActionResult Statements
  • ActionResult Bullets (10 min)
  • References
  • References (10 min)
  • Google Yourself (5 min)
Page 17: Resume Boot Camp

ActionSkill Statements

Consider the following example What can we do to make this stronger

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2007 February 2008‐bull Worked fast foodbull Waited on customers

1048633 What are the work content skills‐1048633 What are the transferable skills1048633 What are the self management skills‐

ActionResult Statements

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2008 February 2009‐

bullCross trained in various areas from preparations to customer ‐service to provide exceptional customer servicebullDemonstrated flexibility by accepting changing work assignments at a moments noticebullUtilized interpersonal and problem solving skills to handle customer complaintsbullSupervised front line staff of approximately 4 7 employees ‐and encouraged a team oriented environmentbullTrained new hires to acquaint them with restaurant menu and customers

ActionResult Bullets (10 min)

bull Write at least 5 bullets using the action result worksheet to show you are qualified for the job

References

bull References available upon requestbull Portfolio available upon requestbull References and portfolio available at

wwwmywebpagecombull Create new page with matching headerbull Include three to five contacts and their title

organization address phone number and emailbull Check with your contacts before using them

References (10 min)

bull List 3-5 relevant references ndash use your computer to look up addresses and emails

Google Yourself (5 min)

bull What will employers find out about you if they do this

  • Resume Boot Camp ldquoHow to Prepare a Competitive Resume for a Tight Job Marketrdquo
  • Basic Training
  • Resumes Types
  • Resumes Should REACH Audience
  • Header
  • ObjectiveProfileSummary
  • Slide 7
  • ProfileSummary
  • ObjectiveProfile (5 min)
  • Education
  • Professional Training
  • Subjective SkillsHard Skills
  • Slide 13
  • Key Word Searches
  • SkillsProficiencies (10 min)
  • ExperiencehellipCreate Depth
  • ActionSkill Statements
  • ActionResult Statements
  • ActionResult Bullets (10 min)
  • References
  • References (10 min)
  • Google Yourself (5 min)
Page 18: Resume Boot Camp

ActionResult Statements

BURGER IN A BAG Nashville TN‐ ‐ ‐Crew Chief January 2008 February 2009‐

bullCross trained in various areas from preparations to customer ‐service to provide exceptional customer servicebullDemonstrated flexibility by accepting changing work assignments at a moments noticebullUtilized interpersonal and problem solving skills to handle customer complaintsbullSupervised front line staff of approximately 4 7 employees ‐and encouraged a team oriented environmentbullTrained new hires to acquaint them with restaurant menu and customers

ActionResult Bullets (10 min)

bull Write at least 5 bullets using the action result worksheet to show you are qualified for the job

References

bull References available upon requestbull Portfolio available upon requestbull References and portfolio available at

wwwmywebpagecombull Create new page with matching headerbull Include three to five contacts and their title

organization address phone number and emailbull Check with your contacts before using them

References (10 min)

bull List 3-5 relevant references ndash use your computer to look up addresses and emails

Google Yourself (5 min)

bull What will employers find out about you if they do this

  • Resume Boot Camp ldquoHow to Prepare a Competitive Resume for a Tight Job Marketrdquo
  • Basic Training
  • Resumes Types
  • Resumes Should REACH Audience
  • Header
  • ObjectiveProfileSummary
  • Slide 7
  • ProfileSummary
  • ObjectiveProfile (5 min)
  • Education
  • Professional Training
  • Subjective SkillsHard Skills
  • Slide 13
  • Key Word Searches
  • SkillsProficiencies (10 min)
  • ExperiencehellipCreate Depth
  • ActionSkill Statements
  • ActionResult Statements
  • ActionResult Bullets (10 min)
  • References
  • References (10 min)
  • Google Yourself (5 min)
Page 19: Resume Boot Camp

ActionResult Bullets (10 min)

bull Write at least 5 bullets using the action result worksheet to show you are qualified for the job

References

bull References available upon requestbull Portfolio available upon requestbull References and portfolio available at

wwwmywebpagecombull Create new page with matching headerbull Include three to five contacts and their title

organization address phone number and emailbull Check with your contacts before using them

References (10 min)

bull List 3-5 relevant references ndash use your computer to look up addresses and emails

Google Yourself (5 min)

bull What will employers find out about you if they do this

  • Resume Boot Camp ldquoHow to Prepare a Competitive Resume for a Tight Job Marketrdquo
  • Basic Training
  • Resumes Types
  • Resumes Should REACH Audience
  • Header
  • ObjectiveProfileSummary
  • Slide 7
  • ProfileSummary
  • ObjectiveProfile (5 min)
  • Education
  • Professional Training
  • Subjective SkillsHard Skills
  • Slide 13
  • Key Word Searches
  • SkillsProficiencies (10 min)
  • ExperiencehellipCreate Depth
  • ActionSkill Statements
  • ActionResult Statements
  • ActionResult Bullets (10 min)
  • References
  • References (10 min)
  • Google Yourself (5 min)
Page 20: Resume Boot Camp

References

bull References available upon requestbull Portfolio available upon requestbull References and portfolio available at

wwwmywebpagecombull Create new page with matching headerbull Include three to five contacts and their title

organization address phone number and emailbull Check with your contacts before using them

References (10 min)

bull List 3-5 relevant references ndash use your computer to look up addresses and emails

Google Yourself (5 min)

bull What will employers find out about you if they do this

  • Resume Boot Camp ldquoHow to Prepare a Competitive Resume for a Tight Job Marketrdquo
  • Basic Training
  • Resumes Types
  • Resumes Should REACH Audience
  • Header
  • ObjectiveProfileSummary
  • Slide 7
  • ProfileSummary
  • ObjectiveProfile (5 min)
  • Education
  • Professional Training
  • Subjective SkillsHard Skills
  • Slide 13
  • Key Word Searches
  • SkillsProficiencies (10 min)
  • ExperiencehellipCreate Depth
  • ActionSkill Statements
  • ActionResult Statements
  • ActionResult Bullets (10 min)
  • References
  • References (10 min)
  • Google Yourself (5 min)
Page 21: Resume Boot Camp

References (10 min)

bull List 3-5 relevant references ndash use your computer to look up addresses and emails

Google Yourself (5 min)

bull What will employers find out about you if they do this

  • Resume Boot Camp ldquoHow to Prepare a Competitive Resume for a Tight Job Marketrdquo
  • Basic Training
  • Resumes Types
  • Resumes Should REACH Audience
  • Header
  • ObjectiveProfileSummary
  • Slide 7
  • ProfileSummary
  • ObjectiveProfile (5 min)
  • Education
  • Professional Training
  • Subjective SkillsHard Skills
  • Slide 13
  • Key Word Searches
  • SkillsProficiencies (10 min)
  • ExperiencehellipCreate Depth
  • ActionSkill Statements
  • ActionResult Statements
  • ActionResult Bullets (10 min)
  • References
  • References (10 min)
  • Google Yourself (5 min)
Page 22: Resume Boot Camp

Google Yourself (5 min)

bull What will employers find out about you if they do this

  • Resume Boot Camp ldquoHow to Prepare a Competitive Resume for a Tight Job Marketrdquo
  • Basic Training
  • Resumes Types
  • Resumes Should REACH Audience
  • Header
  • ObjectiveProfileSummary
  • Slide 7
  • ProfileSummary
  • ObjectiveProfile (5 min)
  • Education
  • Professional Training
  • Subjective SkillsHard Skills
  • Slide 13
  • Key Word Searches
  • SkillsProficiencies (10 min)
  • ExperiencehellipCreate Depth
  • ActionSkill Statements
  • ActionResult Statements
  • ActionResult Bullets (10 min)
  • References
  • References (10 min)
  • Google Yourself (5 min)