resume & cover letter

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Molly C. Brown 6626 North Seneca St Portland, Oregon 97203 [email protected] 971-275-5641 To whom it may concern, I am dedicated and technically skilled as a business professional with a versatile administration support skill set developed through experience as an office manager. Currently employed by Princeton Village Assisted Living as a Business Office Manager; where I handle finances, payroll, invoices, and all other aspects of managing a business. Assisting in recruiting, interviewing, evaluating and supervising; it is my job to manage all employee files. Directing the safety committee and facilitating in-service and staff training sessions, I strive to make a positive difference. Being head of the safety committee I am always striving to make the work environment a better and safer place collaborating with staff makers of all departments to eradicate potential problems or hazards. As office manager I work alongside the executive director ensuring all aspects of the facility are staffed at all time; and act in his place when he is absence. It is my responsibility to manage and oversee the accounting and general bookkeeping for the facility including all employee and resident files. I am certified through the background check unit performing criminal record checks using CRIMS for newly hired employees. I am extremely organized and orderly, both at work and at home. Able to prioritize multiple incoming calls and in-person contacts simultaneously with ease. Working under pressure and multitasking is second nature. It’s easy to know what needs to be done and I always find the most efficient and effective way of executing each task. Determination has always been one of my strong suit; I am extremely dependable, hard-working and adaptable.

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Page 1: Resume & Cover Letter

Molly C. Brown6626 North Seneca St

Portland, Oregon [email protected]

971-275-5641 

To whom it may concern,                                 I am dedicated and technically skilled as a business professional with a versatile administration support

skill set developed through experience as an office manager. Currently employed by Princeton Village Assisted

Living as a Business Office Manager; where I handle finances, payroll, invoices, and all other aspects of

managing a business. Assisting in recruiting, interviewing, evaluating and supervising; it is my job to manage

all employee files. Directing the safety committee and facilitating in-service and staff training sessions, I strive

to make a positive difference. Being head of the safety committee I am always striving to make the work

environment a better and safer place collaborating with staff makers of all departments to eradicate potential

problems or hazards.

As office manager I work alongside the executive director ensuring all aspects of the facility are staffed

at all time; and act in his place when he is absence.  It is my responsibility to manage and oversee the

accounting and general bookkeeping for the facility including all employee and resident files. I am certified

through the background check unit performing criminal record checks using CRIMS for newly hired

employees.

I am extremely organized and orderly, both at work and at home. Able to prioritize multiple incoming

calls and in-person contacts simultaneously with ease. Working under pressure and multitasking is second

nature. It’s easy to know what needs to be done and I always find the most efficient and effective way of

executing each task. Determination has always been one of my strong suit; I am extremely dependable, hard-

working and adaptable.  Routinely I work without supervision and take full responsibility for the successful

completion of my assignments. Functioning well with co-workers and supervisors alike, being easily able to

maintain effective interpersonal relationships with a variety of individuals.

Communication is imperative both in person and over the phone, especially when working with upset

individuals. Empathy, understanding and clarity are crucial when communicating to those under stress, as I did

working at PPB Records and Schnitzer Steel. Throughout my professional career I have learned to provide

effective customer service to difficult and sometimes distended customers. I like to stay positive and cheerful

with a smile on my face because it has been an infectious effect on others around me. I like to live by the quote,

"the happiest people don't have the best of everything, they just make the best of everything they have."

 I would appreciate the opportunity to work for you and hope to hear from you soon. Please do not

hesitate to call me at 971-275-5641. Thank you for your time and consideration.

Page 2: Resume & Cover Letter

    Molly C. Brown6626 North Seneca St

Portland, Oregon [email protected]

971-275-5641

Expertise

Payroll Front Office Client BillingOffice Administration Supervisory Skills Front OfficeOffice Management Background Checks Supply ManagementBusiness Processes Staff Supervision InterviewingAccounts Payable Customer Services BookkeepingAccounts Receivable Employee Relations MarketingInvoice Processing Employee Training LeadershipRecord Management Public Relations Microsoft Office

Employment

Princeton Village, Business Office Manager June 2013 – Present Handle finances, payroll, invoices, accounting and bookkeeping of resident and employee files.Certified through the background check unit as a qualified entity preforming background checks.Generate monthly resident billing; accept and receipt rental and other payments for facility.Manage accounts payable, accounts receivable and code all invoices to departments for payment. Promote the company image and uphold core values while managing day-to-day activities of business.

Schnitzer Steel, Vehicle Purchasing Agent Mar. 2012 – June 2013Open and manage office unsupervised using multi line phones and purchasing software. Controlled check printing for purchases, clear vehicles for dealer sale or dismantling and recycling.Implemented detailed record keeping and accounting for daily vehicle purchases. Purchase vehicles and process paperwork compliant with Oregon DMV policy and procedures.

Terwilliger Plaza, Trilogy Home Care and Caregivers Northwest, Feb. 2010 - Mar. 2012 Office Manager, Front Desk Specialist and In Home Care Specialist     Opened and ran front office as acting manager for owner. Managed and coordinated scheduling, conducted interviews, assisted with hiring and training. Ensure proper business office documents and postings are undated and monitored for the staff.Maintained proficiency on computerized systems and other technologies as necessary.

Portland Police Bureau, Public Safety Aid           June 2005 – Oct. 2010  Student Temp: June 2005 – June 2009

Directly supervised and trained new hires utilizing a high level of general business knowledge. Redesigned office procedures to digitize large numbers of documents more efficiently. Handled highly confidential police material and used state and national police record systems.

Education      

State University, BS Human Development and Family Services with Honors 2004 - 2007Portland Community College, Anatomy and Health Sciences 2008 - 2010Volunteer, The Quest Integrated Health Center 2009

Competent in designing, creating and maintaining websites from start to finish 2008

Page 3: Resume & Cover Letter

Internship, OSU Extension Service: Family & Community Development 2007