resume & cover letter
TRANSCRIPT
Molly C. Brown6626 North Seneca St
Portland, Oregon [email protected]
971-275-5641
To whom it may concern, I am dedicated and technically skilled as a business professional with a versatile administration support
skill set developed through experience as an office manager. Currently employed by Princeton Village Assisted
Living as a Business Office Manager; where I handle finances, payroll, invoices, and all other aspects of
managing a business. Assisting in recruiting, interviewing, evaluating and supervising; it is my job to manage
all employee files. Directing the safety committee and facilitating in-service and staff training sessions, I strive
to make a positive difference. Being head of the safety committee I am always striving to make the work
environment a better and safer place collaborating with staff makers of all departments to eradicate potential
problems or hazards.
As office manager I work alongside the executive director ensuring all aspects of the facility are staffed
at all time; and act in his place when he is absence. It is my responsibility to manage and oversee the
accounting and general bookkeeping for the facility including all employee and resident files. I am certified
through the background check unit performing criminal record checks using CRIMS for newly hired
employees.
I am extremely organized and orderly, both at work and at home. Able to prioritize multiple incoming
calls and in-person contacts simultaneously with ease. Working under pressure and multitasking is second
nature. It’s easy to know what needs to be done and I always find the most efficient and effective way of
executing each task. Determination has always been one of my strong suit; I am extremely dependable, hard-
working and adaptable. Routinely I work without supervision and take full responsibility for the successful
completion of my assignments. Functioning well with co-workers and supervisors alike, being easily able to
maintain effective interpersonal relationships with a variety of individuals.
Communication is imperative both in person and over the phone, especially when working with upset
individuals. Empathy, understanding and clarity are crucial when communicating to those under stress, as I did
working at PPB Records and Schnitzer Steel. Throughout my professional career I have learned to provide
effective customer service to difficult and sometimes distended customers. I like to stay positive and cheerful
with a smile on my face because it has been an infectious effect on others around me. I like to live by the quote,
"the happiest people don't have the best of everything, they just make the best of everything they have."
I would appreciate the opportunity to work for you and hope to hear from you soon. Please do not
hesitate to call me at 971-275-5641. Thank you for your time and consideration.
Molly C. Brown6626 North Seneca St
Portland, Oregon [email protected]
971-275-5641
Expertise
Payroll Front Office Client BillingOffice Administration Supervisory Skills Front OfficeOffice Management Background Checks Supply ManagementBusiness Processes Staff Supervision InterviewingAccounts Payable Customer Services BookkeepingAccounts Receivable Employee Relations MarketingInvoice Processing Employee Training LeadershipRecord Management Public Relations Microsoft Office
Employment
Princeton Village, Business Office Manager June 2013 – Present Handle finances, payroll, invoices, accounting and bookkeeping of resident and employee files.Certified through the background check unit as a qualified entity preforming background checks.Generate monthly resident billing; accept and receipt rental and other payments for facility.Manage accounts payable, accounts receivable and code all invoices to departments for payment. Promote the company image and uphold core values while managing day-to-day activities of business.
Schnitzer Steel, Vehicle Purchasing Agent Mar. 2012 – June 2013Open and manage office unsupervised using multi line phones and purchasing software. Controlled check printing for purchases, clear vehicles for dealer sale or dismantling and recycling.Implemented detailed record keeping and accounting for daily vehicle purchases. Purchase vehicles and process paperwork compliant with Oregon DMV policy and procedures.
Terwilliger Plaza, Trilogy Home Care and Caregivers Northwest, Feb. 2010 - Mar. 2012 Office Manager, Front Desk Specialist and In Home Care Specialist Opened and ran front office as acting manager for owner. Managed and coordinated scheduling, conducted interviews, assisted with hiring and training. Ensure proper business office documents and postings are undated and monitored for the staff.Maintained proficiency on computerized systems and other technologies as necessary.
Portland Police Bureau, Public Safety Aid June 2005 – Oct. 2010 Student Temp: June 2005 – June 2009
Directly supervised and trained new hires utilizing a high level of general business knowledge. Redesigned office procedures to digitize large numbers of documents more efficiently. Handled highly confidential police material and used state and national police record systems.
Education
State University, BS Human Development and Family Services with Honors 2004 - 2007Portland Community College, Anatomy and Health Sciences 2008 - 2010Volunteer, The Quest Integrated Health Center 2009
Competent in designing, creating and maintaining websites from start to finish 2008
Internship, OSU Extension Service: Family & Community Development 2007