resume - garima garg

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Garima Neeraj Garg H1/701, Riddhi Gardens, Film City Road, Malad (E), Mumbai – 400 097 89763 45264 - [email protected] - in.linkedin.com/in/garimagarg CAREER OBJECTIVE Seeking a mid-senior analyst or consultant role with a leading organization in the financial domain SUMMARY 5+ years in IT services project/resource management experience 3+ years of web, SEO, social media, client acquisition, marketing experience Team Lead for a team of 5 engineers for the Common Application initiative at Bank of America, Bangalore Setup & mentored a QA team within Know Your Customer project at Bank of America, Bangalore Effective people management, organization management skills and relationship building skills ACADEMICS Jan ‘14 - May ‘15 Post Graduation in Operations Management, Welingkar Institute of Management, India Sep ‘07 - Jun ’10 MBA from Belk School of Business, University of North Carolina at Charlotte, USA Sep ’01 - Jun ‘05 Bachelors of Engineering in Information Technology from Mumbai University, India TECHNICAL PROFICIENCIES Java, Oracle, MySQL, MS Visio, HTML, XML, Agile/RAD Methodologies WORK EXPERIENCE Chief Marketing Officer, 63 REPUBLIC April’12 – April’13 a start-up company providing web application and IT support services for small businesses; Gini & Jony Clothing Store, ice cream parlors, education centers, jeans clothing company Prepared & presented a business & marketing plan for creating a website for public utilities information (area- wise water supply and electricity information, western/central local railways timing & delay information) to top officials of Bombay Municipal Corporation, Western & Central Railways, Reliance/Tata Electricity Presented a prototype issue tracking triage website to top Bombay Municipal Corporation officials Prepared online marketing material, ad banners, SEO, social media marketing campaigns Instrumental in implementing Just-In-Time customer deliveries Chief Marketing Officer – Products, Nitin Fire Protection March’11 – March’12 one of the leading fire equipment manufacturing & distribution company in India Involved in Feasibility and Risk Analysis to identify the business critical and high-risk areas of applications in government companies like GAIL, ONGC, BHEL Worked with clients to define product feature requests, workplace layouts and change requests Created PAN India Channel of Networking of Contractors and Project Partners for Project Execution and Maintenance Managing schedules while working with multiple teams like vendors, product distributors and manufacturing teams and clients System Analyst, University of North Carolina, Charlotte Aug’07 – Jun’10 University of North Carolina at Charlotte is one of the leading universities in USA. Prepared marketing & promotional materials for student & teachers out reach programs Conducted sessions with business users to identify the required product features, business requirements specifications and change requests and for analyzing of project metrics Developed data flow diagrams and prepared functional specifications

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Page 1: Resume - Garima Garg

Garima Neeraj Garg H1/701, Riddhi Gardens, Film City Road,

Malad (E), Mumbai – 400 097 89763 45264 - [email protected] - in.linkedin.com/in/garimagarg

CAREER OBJECTIVE Seeking a mid-senior analyst or consultant role with a leading organization in the financial domain SUMMARY • 5+ years in IT services project/resource management experience • 3+ years of web, SEO, social media, client acquisition, marketing experience • Team Lead for a team of 5 engineers for the Common Application initiative at Bank of America, Bangalore • Setup & mentored a QA team within Know Your Customer project at Bank of America, Bangalore • Effective people management, organization management skills and relationship building skills ACADEMICS

Jan ‘14 - May ‘15 Post Graduation in Operations Management, Welingkar Institute of Management, India

Sep ‘07 - Jun ’10 MBA from Belk School of Business, University of North Carolina at Charlotte, USA

Sep ’01 - Jun ‘05 Bachelors of Engineering in Information Technology from Mumbai University, India TECHNICAL PROFICIENCIES Java, Oracle, MySQL, MS Visio, HTML, XML, Agile/RAD Methodologies WORK EXPERIENCE Chief Marketing Officer, 63 REPUBLIC April’12 – April’13 a start-up company providing web application and IT support services for small businesses; Gini & Jony Clothing Store, ice cream parlors, education centers, jeans clothing company • Prepared & presented a business & marketing plan for creating a website for public utilities information (area-

wise water supply and electricity information, western/central local railways timing & delay information) to top officials of Bombay Municipal Corporation, Western & Central Railways, Reliance/Tata Electricity

• Presented a prototype issue tracking triage website to top Bombay Municipal Corporation officials • Prepared online marketing material, ad banners, SEO, social media marketing campaigns • Instrumental in implementing Just-In-Time customer deliveries Chief Marketing Officer – Products, Nitin Fire Protection March’11 – March’12 one of the leading fire equipment manufacturing & distribution company in India • Involved in Feasibility and Risk Analysis to identify the business critical and high-risk areas of applications in

government companies like GAIL, ONGC, BHEL • Worked with clients to define product feature requests, workplace layouts and change requests • Created PAN India Channel of Networking of Contractors and Project Partners for Project Execution and

Maintenance • Managing schedules while working with multiple teams like vendors, product distributors and manufacturing

teams and clients System Analyst, University of North Carolina, Charlotte Aug’07 – Jun’10 University of North Carolina at Charlotte is one of the leading universities in USA. • Prepared marketing & promotional materials for student & teachers out reach programs • Conducted sessions with business users to identify the required product features, business requirements

specifications and change requests and for analyzing of project metrics • Developed data flow diagrams and prepared functional specifications

Page 2: Resume - Garima Garg

Garima Neeraj Garg H1/701, Riddhi Gardens, Film City Road,

Malad (E), Mumbai – 400 097 89763 45264 - [email protected] - in.linkedin.com/in/garimagarg

Software Engineer & Business Analyst, Infosys Technologies Limited Aug’05-May’07 Part of the Know Your Customer initiative for Bank of America. • Estimation of effort / schedule for project phases for projects like Know Your Customer, Common Applications

and Site Key projects for Bank of America • Analyzed project metrics and timely fix of problem areas to achieve project goals for Know Your Customer and

Common Applications initiatives • Led the Common Applications team in the execution of strategic projects & initiated Site-Key project for Bank of

America • Managed and mentored 7 people in project processes involving initiation, development and testing of projects • Defined and improved business processes employed by Customer Information Systems through the Common

Applications initiative by combining different functionality of credit check and online banking • Experience in implementation of use cases and activity and class diagrams through use of MS Visio PROFESSIONAL AFFILIATIONS • Vice President – UNC Charlotte MBA Association • President – Student Council at Thakur College of Engineering and Technology, Mumbai University • Computer Society of India (CSI), Mumbai University • Electrical and Electronics Engineers (IEEE), Mumbai • National Society of Hispanic MBA (NSHMBA), Atlanta

CAMPUS INVOLVEMENTS • Headed the intra/inter college organizing committee for the cultural and social events • Head of the student council at college • Computer Society of India (CSI) Event Coordinator - Organized intra college CSI events • Volunteer for Pre-College Program, Advanced Program Placement Institute and Summer Science Institute for

the Center for Math, Science and Technology Education at UNC Charlotte • Volunteered for the National Science Teacher Conference in Charlotte, North Carolina PERSONAL SKILLS Strong communication skills, organized, focused and goal-oriented, quick learner, excellent team player, detailed-oriented REFERENCES Available upon request