Samuel E. Spence 54 Pine Street, Indiana, PA 15701

Phone:(724)463-6044 e-mail: SSpence900@aol.com

OBJECTIVEExperienced manager seeks opportunity with a progressive, results driven organization.

EDUCATIONPenn State University, University Park, PAB.A. 1991

EMPLOYMENT EXPERIENCE

Balfurd, Inc. Tipton, Pa.1/08 to 2/16 General Manager

- Bottom line P/L responsibility for an $9.8 million healthcare and linen supply business

- Achieved record growth and profitability in 2015- Led business from four straight years of losses to profitability in my first year- Developed and implemented an operating budget- Grew business 40% through acquisitions and organic sales- Implemented internal upselling system resulting in 5% increase in weekly sales- New customer sales and contract renewal negotiations- Led plant through HLAC accreditation- Developed and implemented customer service protocol resulting in 20% lost

business reduction - Led plant through $3.5 million in capital improvements

Clean Care Pittsburgh, PA10/00 to 12/07 General Manager

- Bottom line P/L responsibility for a $9.6 million linen supply business- Oversight of all facets of operation including production, sales, and service- Doubled weekly sales volume through acquisitions and organic sales over a 4 year

period- Negotiated labor contracts with Teamsters and UNITE- Increased average route volume 33%- Developed and implemented customer service protocol, resulting in 50% reduction

in lost business- Increased profits through cost control and system implementation- Reduced merchandise replacement costs by 50%

Paris Healthcare DuBois, PA5/98 to 10/00 Operations Manager

- Managed and budgeted all production, maintenance, routing, and shipping for a healthcare linen service as annual production increased from 10 million to 14 million pounds with $6.5 million in annual revenue

- Process design and improvement- Reduced labor 1.5% and reduced new merchandise consumption 3%- Raised pounds produced per operator hour 15%- Applied industrial engineering methods to develop & implement production

standards- Responsible for three managers and ninety production, maintenance, and delivery

employees at two locations

Clean Care Pittsburgh, PA4/94 to 3/98 Plant Manager

- Managed all production departments of an industrial laundry producing 6.8 million pounds and $4.5 million annually

- Supervised forty union production employees and two supervisors including all hiring and discipline

- Raised pounds produced per operator hour- Maintained labor percentage in spite of increasing union pay scale

5/93 to 4/94 Production Supervisor- Supervised the main production floor of an industrial laundry- Tracked and recorded production numbers- Raised production standards

PROFESSIONAL ACTIVITIES- Completed three years of the Production Management Institute- Member, Gutheim Mixed Plant Cost Bureau, Industry Benchmarking Group- Member, Penn State University Alumni Association

REFERENCES AVAILABLE UPON REQUEST