Stephanie DouglasIT & Business Professional

(416) 816-3938stephanie.douglas@bellnet.ca

Excellent skills in…

Leadership/Coaching/MentoringBusiness Intelligence/Data Warehousing

Software & Solutions SalesSenior Account Management

Team BuildingOrganizational Behaviour

Project ManagementCommunication

Continuous ImprovementClient Services

Over 25 years of extensive IT and Business experienceat

RCMP, Royal Bank, Coca-ColaHusky Injection Molding, Cognos,

Consumer Impact Marketing (CIM) with clients;Disney, Masterfoods, Microsoft, Kraft, Fuji,

Schick, Abbott, Effem Foods, Pepsi, QTG & more

Stephanie Douglas _____ ____

126 Harvie Road (416) 816-3938 – Cell Barrie, ON stephanie.douglas@bellnet.ca L4N 9E3

Leadership ProfileLeadership Profile

As a tenacious, highly motivated leader, I enjoy new technology, processes and overall change. My objective is to directly affect that change in a positive way. Providing excellent client service is mypersonal goal, by ensuring that a strong link between people, processes and technology is firmlyestablished and continuously improved.

Professional ExperienceProfessional Experience

IT ConsultantIT Consultant September, 2008 - 2013 Supported project team on all aspects of their selection of a new Sales Force Automation tool. CoachedSupported project team on all aspects of their selection of a new Sales Force Automation tool. Coached and mentored junior analyst on project planning and execution throughout the project lifecycle.and mentored junior analyst on project planning and execution throughout the project lifecycle.

My Pre Academy – Director/Owner – www.mypreacademy.comMy Pre Academy – Director/Owner – www.mypreacademy.com September, 2005 - present Manage all technical, marketing, sales and financial responsibilities for the school. Nominated for BestManage all technical, marketing, sales and financial responsibilities for the school. Nominated for Best New Business in 2007.New Business in 2007.

Created vision for private school for young children – focused on academics & performing arts Developed Business Plan, Marketing Strategy, and negotiated government & personal loans Designed floor plans, and project managed all trades in construction of school Designed and developed website along with all internal process, procedures and licensing Proactively made changes to business model as needs of market evolved Sold concept to families from “floor plans” at trade shows before school existed Grew business to 38 children in first 6 months, with growth to over 80 students in year 2 Maintained full enrollment for over 6 years. Over 500 families have attended

CIM – Director of FieldMatrix(FMI)CIM – Director of FieldMatrix(FMI) September, 2001-September, 2005Reporting to the President and CEO, responsibilities included direction of 80 staff team (over 60 new Reporting to the President and CEO, responsibilities included direction of 80 staff team (over 60 new hires) to support internal clients (250) and external sales reps (1000) across Canada and US. RFP hires) to support internal clients (250) and external sales reps (1000) across Canada and US. RFP responses to internal and external clients for sales force automation software and services with responses to internal and external clients for sales force automation software and services with incremental revenue of over $2 MIL in first 2 years, and over 1000 software licences.incremental revenue of over $2 MIL in first 2 years, and over 1000 software licences.

Directed IT Division (team of 80); Business Intelligence, Helpdesk, Operations, Data Management, Project Management, Training and Software Development

Senior Account Management for clients including; Microsoft, BVHE/Disney, Abbott Laboratories, Pepsi, QTG, Heinz, Kraft, Fuji, Schick, Effem Foods, Masterfoods US and more

Maintained strong client relationships with monthly reviews of KPI’s with Senior Executives to review successes and opportunity areas for continuous improvement

Responded to RFP’s & sold Sales Force Automation tools and services – incremental revenue of $2MIL in 2 years (+1000 licenses)

Hired over 60 IT employees and experienced less than 5% turnover over 4 years Implemented training facility for internal and external purposes Designed and implemented new server room and offsite data storage solutions for client data

Formalized standard processes and procedures in Division across departments in first year Introduced and implemented standardized project management concepts and tools in first year Aligned organization with legal compliance for licensing requirements within first week Restructured existing team within 3 months of arriving Developed organizational structure and career development plans to support employee retention Restructured infrastructure team to support fast growing organization in first 3 months Replaced phone system in first 6 months Developed Personal Development Planning processes over first 2 years

Cognos, Senior B/I ConsultantCognos, Senior B/I Consultant May, 2000 - September, 2001Reporting to the Regional Sales Manager, responsibilities included direction of technical team and Reporting to the Regional Sales Manager, responsibilities included direction of technical team and communication and Project management of BI projects for external clients. Managed client success communication and Project management of BI projects for external clients. Managed client success plans, incremental sales and services. Won Consultant of the Month award in first 3 months and plans, incremental sales and services. Won Consultant of the Month award in first 3 months and Consultant of the year in first year.Consultant of the year in first year.

Husky Injection Molding, I/T Manager, Molds DivisionHusky Injection Molding, I/T Manager, Molds Division January, 1998 - May, 2000Reporting to the GM of Molds Division, responsibilities included building team of 9, as well as Reporting to the GM of Molds Division, responsibilities included building team of 9, as well as managing help desk staff. Developed proposal, sold concept of Data Warehouse and chose vendor for managing help desk staff. Developed proposal, sold concept of Data Warehouse and chose vendor for data warehousing solution. Introduced both Project management and implementation of “common data warehousing solution. Introduced both Project management and implementation of “common model” for Baan (ERP) solution.model” for Baan (ERP) solution.

Coca-ColaCoca-Cola March, 1990 – January, 1998 March, 1990 – January, 1998

I/T Manager, Business Applications Delivery February , 1996 - January, 1998 Managed 8 Business Analysts – matrixed to various projects to lead implementations & training Assisted in evaluation of SAP tools to replace Infinium

Senior Project Manager, Business Application Delivery September, 1995 – February, 1996 Created overall project plan for implementation of ERP Software - Infinium Managed overall integration testing – Infinium

Senior Data Warehousing Project Manager/Developer, ON Division Jan, 1994 – Sep, 1995 DIS (data warehouse) development, systems administration, training and support for Sales,

Finance, A/R, Fixed Assets, Sales Equipment and Customer Rebate systems Responsible for the communications between Corporate IT and the Divisional Operation Project lead for plant consolidation project in Ontario Project lead for Ontario Division, BASIS Release 43 (sales and distribution) project

implementation and total integration testing management

Senior Data Warehousing Developer/Analyst/Project Manager, HQ Sep, 1991 – Jan, 1994 Planned and executed rollout of DIS (data warehouse) across Canada & offered US launch Assisted in database design (star schema), provided support and systems administration of DIS Designed, co-ordinated and executed training plan for developers and Senior Management team Responsible for communication of strategy to senior management team Gathered requirements, designed and developed sales and financial KPI’s with key stakeholders

Intermediate Programmer/Analyst, HQ, Coca Cola March, 1990 - September, 1991Intermediate Programmer/Analyst, Royal Trust March, 1987 - September, 1990Programmer/Analyst, RCMP September, 1985 - September, 1987

Personal InterestsPersonal Interests Performing in Musical Theatre productions Tap and Latin dancing Sports – Tennis, Blading, Golf, Skiing Play several instruments; Piano, Clarinet, Saxophone

Education – Computer Programmer/Analyst & Business diploma, Georgian CollegeEducation – Computer Programmer/Analyst & Business diploma, Georgian College1982 – 19853 year co-op program. Work terms with Alcan, Plastomer & RCMP

Other training Darden University, Virginia – Executive education, Time Management, Dealing with difficult

people and situations, Project Management, Presentation skills, Communications, Continuous Improvement, Frontline Leadership, Effective Management, and others relating to leadership, communication, project and time management, data modeling & BI

LanguagesLanguages Good understanding of French and Spanish