Herbert A. Thompson

614 Skyway Drive, Warner Robins, Georgia 31088 Phone: 478-442-0002 Email: Thompson.Herber@gmail.com

Information Assurance Manager, Senior Server Administrator with Program Management experience seeks new opportunity. 20+ years of Server Administrator experience. Knowledgeable in Windows server security and patch management Experienced in preparation for Security Review Inspections. Has experience in the preparation of Certification and Accreditation Packages for the Department of Defense. Has experience in the Management of Contract Programs, filling both contract Technical Lead and On-Site SupervisorSecurity Clearance:

Upon RequestCertifications:

Security+ with CECurrent Position: Information Assurance Manager

Recent Experience

11/2014 – Present, Information Assurance Manager, Network Security Systems Plus.

•Direct, develops, implements, maintains, and reports on security projects designed to strengthen security infrastructure, meet regulatory, and compliance requirements.  Partners with business units and Information Technology departments to implement practices that meet the Department of Defense’s risk management controls.

•Provide guidance of vulnerability remediation to the technology subject matter experts and system administrators.

•Provides project support for both IT and business initiatives requiring security infrastructure and services.  This includes reviewing project documentation, designs, making recommendations on security controls, and evaluating the implementation and effectiveness of those controls.

•Independently work face-to-face with multiple stakeholders interviewing, planning, or participating in a team effort to bring multiple complex projects to fruition in a highly motivated, fast paced environment.

•Establish processes and procedures necessary to ensure the security of information system assets and to protect them from intentional or inadvertent access, disclosure, and destruction.

•Lead or participates in security incident response activities consisting of identifying new issues, gathering information, remediating issues, and reporting to appropriate individuals.

•Creates queries to extract data as needed for reporting and statistical research.  This includes reporting on Key Performance Indicators (KPI) as they pertain to the security and performance areas.

•Responds to audit and compliance-related requests such as Risk Management Framework (RMF) control reviews, Internal Audit requests, and external audits.

•Provides direct support to the business and Information Technology staff for systems security related issues and questions.

•Works independent with guidance in only the most complex situations.

•Educates users in security principles, policy, and practices through daily interaction and security awareness activities.

7/2014 –9/2014, Information Assurance Manager, Aerotek

Manage the Information Assurance of software/hardware packages used by client. Insured that required Information Security is maintained during the inception, development and sustainment of Platforms fielded by the client and that acquired systems meet Information Security standards as stated in client regulatory requirements. Used current Defense Information Systems Agency (DISA) Regulations (DOD 8510.1 and SP 800-137).

6/2014 – 7/2014 System Administrator; Naval Hospital Pensacola Florida

System Administrator for the Tri-Service Inpatient Management Network. Created Local Forms Instituted Changes to System Level Forms, Managed group membership, for new personnel. Planned the upgrade process of the Fetal Monitoring System on the OB/GYN ward prior to leaving position. Planning resulted in Vendor comment that “This was the best upgrade to date.” Instituted a daily client interface which is now considered a “Best Practice”

9/2012 –Present, Consultant to Bi-Si.

Consult to BI-SI regarding Certification and Accreditation of systems, Implementation of Security Protocols. Information Assurance Matters. Systems Integration. Consultation regarding team composition for task completion.

9/2012 –6/2014, Program Manager, Flairsoft Federal.

Supervise 14 Personnel in the performance of contract to support the hosting of 400+ Windows/Linux Servers and 800+ Databases for a United States Air Force Network. Design and implement storage, backup and disaster recovery protocols. Support to over 20,000 local users and external access to the public as needed. Monitor/Manage all security patching and assist in the investigation of security incidences. Maintain operational integrity of critical applications on a 24/7 basis. Designed and validated the procedures to be utilized in the assurance of information

processed and stored by the 78 ABW/SC Hosting Services Flight. Developed procedures to implement, track and verify the ongoing required documentation of Information Security training for the Warner Robins Air Logistics Center (WRALC), associated and assigned units for the DISA CCRI Information Security Assessment. Used the Defense Information Systems Agency (DISA) provided software, SCAP and VM, to evaluate the servers. Managed all efforts to remediate the findings identified in the scans. Designed and implemented a program to revamp and manage security levels of access for all personnel assigned to the WRALC. Designed and implemented a program to provide training and review of all DOD/DISA/USAF Information Assurance and Network Management Guidance. Managed interface and coordination of Network Consolidation efforts as both Technical Lead and Program Manager. Instrumental in the investigation of breaks in service and security violations as related to SC staff and end users, to include establishing and implementing remediation procedures. Briefed executive management regarding scheduled and unscheduled changes to Server configuration. Prepare inputs to Portfolio Manager for acquisition and implementation of changes to the Network to include upgrades and total replacement of network assets. Conduct cost analysis of programmed upgrades, integration and replacement. Managed the preparation of a section of 30 personnel during the run-up to the DISA Computer Security Inspection for The Hosting Services Division of the 78th ABW/SC and the United States Air Force. Management of this program included creating and maintaining the metrics needed to monitor the progress of the project and the increase of resources when required in order to meet the deadline set by the government COR and government PM. Mr. Thompson was instrumental in then compiling these metrics and personnel experience to formulate and publish the guide used to prepare tenant units for this inspections as well. Received reports from all supervised personnel, the help desk ticketing, servers, and database systems that he then compiled for monthly submission to ensure that the time requirements on the contract were met by the team. It was Mr. Thompson’s responsibility to ensure the present and upcoming work load was distributed to personnel in such a way to meet contractual requirements as well as AF policies on the current workload as well as new requirements. Maintained 99% uptime due to the success of his team to perform their in proactive and reactive support of systems

3/2011-9/2012, Computer Scientist Senior, Technical Lead, Flairsoft Federal. Team Lead

As part of Hosting Services Management Team, managed security and patching for 400+ Servers for the United States Air force. Responsible for all software/Operating Systems patch management. Responsible for hardware upkeep includes parts replacement, and optimization. Utilize various management tools to manage virtual and physical servers. Manage shared folder security and access. Manage group level permissions utilizing Active Directory. Alternate Information Security Officer for Hosting Services Section. Brief executive management when there are scheduled and unscheduled changes to Server configuration. Prepare inputs to Portfolio Manager for acquisition and implementation of changes to the Network to include upgrades and total replacement of network assets. Conduct cost analysis of programmed upgrades, integration and replacement. Perform as Information Assurance Officer. Created and implement protocol for

managing potential security breaches and verification of security maintenance of all assigned assets.

5/2006-3/2011, Computer Scientist Senior, Netsoft Associates, Inc.

As part of Hosting Services Management Team, manage security and patching for 400+ Servers for the United States Air force. Responsible for all software/Operating Systems patch management. Responsible for hardware upkeep to include parts replacement, and optimization. Utilize various management tools to manage virtual and physical servers. Manage shared folder security and access. Manage group level permissions utilizing Active Directory. Alternate Information Security Officer for Hosting Services Section.

12/2000-2/2006, Network Support Specialist, VSE Corp

Manage 175 desktop systems and 3 Servers by insuring virus protection and physical maintenance as needed. Install security patches as required. Provided required inputs for the replacement of systems and the acquisition of software upgrades to maintain currency of network. Performed trouble shooting of non-operating systems and performing needed physical repair/replacement. Provided end-user support and training.

Management History

1994 Managed program to implement the Standup Network for the 93 Aircraft Control Wing at Robins AFB. This included managing the re-training of more than 100 personnel who were being sent from various skills in the 5th Communications Squadron. Mr. Thompson was also was responsible for monitoring spending of the set budget in order to ensure all sourcing, purchasing, and planning for timely implementation of new equipment and removal of outdated equipment for an active wing which was standing up its home base while performing real world missions were accomplished along with supervising the installation and assuring all requirements were met. He also coordinated with higher headquarters and supported command personnel for the deployment of full service networks to provide real-time support for deployed forces to two locations.

1977-1979 Managed 30+ personnel in the coordination and execution of Air Evacuation program for personnel assigned to the USAF Pacific Air Forces and Western Pacific Military installation and naval activities from Clark Air Base (AB) Philippines to include Korea, Japan, and Diego Garcia (Indian Ocean) at 19th Aeromedical Staging Facility Regional Medical Facility, Clark AB, Philippines. This management included maintaining reports and performing evaluations needed to ensure additional resources were available during high volume evacuations and reporting to the hospital Commander any shortfalls in resources in order to make the required changes to correct lack of resource availability when necessary.1976-1977 Managed the Patient Administration section of 30+ personnel in the maintenance of outpatient and inpatient records, air evacuation coordination of inpatient and outpatient personnel at USAF Hospital Luke AFB, AZ. This included maintaining all of the metrics needed to

properly manage the budget for the year as well as preparing the required documentation to increase the budget for the following year for the continued safe evacuation of military patients and military family member patients as required.

1974-1975 Supervised 10 personnel in the administrative management of all clinical operations for a forward deployed fixed medical facility in support of military air operations at USAF Hospital, Kunsan AB, Korea.

1972-1973 Non-Commissioned Officer in Charge - Outpatient Record Section USAF Hospital Ramey AFB, Puerto Rico

Supervised team of 10 personnel in the management of Outpatient Medical Records for assigned personnel and dependent. This included the filing of previous day’s laboratory and X-ray reports and the assembling of scheduled appointment documentation for 18 primary care physicians.

1974-1975 Non-Commissioned Officer in Charge – Patient Administration/Outpatient Record Section USAF Hospital, Kunsan AB, Korea

Supervised 10 Personnel in the administrative management of all clinical operation for a forward deployed fixed medical facility in support of military air operations. This included the management of health records, air evacuation, and medical board preparations coordination of deployment activities for 3000 assigned personnel.

1976-1977 Superintendent Patient Administration Section USAF Hospital Luke AFB, AZ.

Supervised staff of 35 in the maintenance of Outpatient and Inpatient Records, air evacuation coordination of inpatient and outpatient personnel. Development of Doctor Outpatient and clinical workload, preparation of facility workload reporting and analysis for higher headquarters.

1977-1979 Administrator, 19th Aeromedical Staging Facility Regional Medical Facility Clark AFB, Philippines.

Supervised 30 personnel in the coordination and execution of all Air Evacuation activities for personnel assign to the USAF Pacific Air Forces and Western Pacific Military installation and naval activities from Clark AB Philippines to include Korea, Japan, Diego Garcia (Indian Ocean). Responsible for support of medical emergency transportation and treatment as directed by higher headquarters.

1980- 1983 Superintendent Medical Resource Management Regional Medical Center Clark AB Philippines.

Managed a staff of 45 military and civilian personnel in the resource management of a 1900 bed Regional Military Medical Facility. Functions included all budgeting activities (10M) for this facility. Activities of this office included Compliance Assurance with accepted and directed hospital practices and the establishment of a new office charge with establishing new networking capabilities at the very beginnings of USAF Medical Networking Operation.

2011-2013 Program Manager Flairsoft Federal.

Managed 14 personnel on the Hosting Services Support Contract for Robins AFB. This was a diverse team of Server Administrators and Database Administrator in support of more than 15,000 users. Also managed the activities of the total complement of Hosting Services personnel (25) as an Information Systems Security Officer during a major compliance inspection.Education

Associates of Art Degree (Business Administration, Macon State College, Georgia, June 1996Certifications: COMPTIA Security+, HIPPA Certification

Skills

Tivoli Systems Management Software, Microsoft Systems Management Software, Hyena Management Soft Ware, Windows XP, Windows 2000, Norton Ghost Software, Microsoft Office Suite Software, Shaolin Patch Management Software VM Ware Virtual Server Management Software. Remedy Helpdesk software, Windows Server 2000, Windows Server 2003, Windows Server 2008, Active Directory Management, Beyond Compare Directory and Resource Administrator Software

Managed Remote control console for remote control of systems. Wrote protocol to allow Windows XP Remote Assistance tool to utilize the features of third party software.

Prepared system requirements and cost options for budget inputs for clients. To include multiple options and packages with pro and con analysis