resumes & letters guide

8/14/2019 Resumes & Letters Guide

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RESUMES &LETTERS

GUIDEMarketing Yourself Effectively


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Table of Contents

Resumes I. What is a resume?

II. General Guidelines

III. Parts of a ResumeIV. Top 10 Resume MistakesV. Dos & Donts

VI. Resume FormatsVII. Optimal Resume

VIII. Action VerbsIX. Resume Tips

Cover Letters I. What is a Cover Letter?

II. Format & ContentIII. Cover Letter PhrasesIV. Top 10 Cover Letter MistakesV. Other Letters

Appendix - SamplesI. Resume Template

II. Resume - ChronologicalIII. Resume - Functional TemplateIV. Resume - FunctionalV. Resume Federal

VI. Resume No Work ExperienceVII. Cover Letter - Template

VIII. Cover Letter Full-Time JobIX. Cover Letter InternshipX. Prospecting Letter Full-Time Job & Internship

XI. Networking LetterXII. Interview Confirmation LetterXIII. Post-Interview Thank You LetterXIV. Follow-Up LetterXV. Job Offer Acceptance Letter

XVI. Job Offer Declination Letter


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What is a resume?

A resume is a marketing tool, it is your personal advertisement, it used to help you get an interview. It is a one-page(sometimes two-page) documents that briefly highlights your educational background, experience, and skills. It is no biography of everything that you have done. The most effective resumes must be well written, concise, organized anclearly focused on a specific job title and address the employers stated requirements for the position. The more youknow about the duties and skills required for the job and organized your resume around these points the more effethe resume. Keep in mind there is no one correct way to write a resume. It depends on your unique education,

experiences, and skills.General GuidelinesYour rsum has 20-30 seconds to catch an employers eye and get an interview. Make it count!

LengthIn general, if you are an undergraduate student or recent graduate with modest experience, you want to try to limit yorsum to one page. An employer takes an average of 30 seconds to review your rsum. The less they have to siftthrough to get to the most relevant information, the better.

PaperWhen printing your rsum for submission by mail or in-person, use high-quality paper in conservative colors (whiteivory, or very pale gray). Do not use paper with visible flecks in it. Use a laser printer to print your document.

HeaderUtilize the same header on all documents (rsum and list of references). Include your name and your complete containformation. Be certain your email address sounds professional (e.g., not [email protected]) and msure your voicemail message is professional. Do not use your work email address. Put your name at the top of page twon a two-page resume.

Font & StylingUse a standard font (e.g., Times New Roman, Arial, Garamond). Avoid casual fonts like Comic Sans. Text size shoul10-11 points. Your name and section headings can and should be a bit larger. Fully utilize styling tools such asbolding, bullets, italics and ALL CAPITALS for ease when skimming.

OrderReaders lose interest as they read down and across the page. Thus, prioritize information in order of importance, withmost important text up high and to the left where it is most likely to be read.

Numbers & AbbreviationsSpell out numbers under and including ten; use the numerical form for numbers over and including 11 (as a general runless they are the first words in a sentence. Spell out abbreviations unless they are unquestionably obvious.

Format

Formulate bulleted statements rather than using paragraphs of text:

Use as much white space between sections of writing as possible. Keep sentences as short and direct as possible. Maintain uniformity, such as either using periods or not using them after all bulleted statements. Start each bulleted statement with an action verb. Use present tense verbs for jobs you are still doing, and pasttense verbs for tasks you have completed or are no longer doing. Avoid use of the first person (e.g., I, me, my, mine). For example, Organized filing system instead oorganized the filing system.


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AccuracyProofread for spelling and grammar very carefully! Make sure all information is accurate and truthful. Watch your vetense: If the accomplishment is completed, it should be past tense. If the task is still underway, it should be present te

Information to AvoidDo not include personal information such as age, height, weight, health status, marital status, number of children, miclassification, photographs, etc. unless it is required for the specific position.

Templates and Sample RsumsTemplates and sample rsums will give you an idea of what the format of your rsum should look like. However, this no one right way to write your rsum. You can use a template as a guide, but customize it to fit your needs.

Parts of a ResumeObjectiveAn objective is optional. You may find that an objective is good for one version of your resume and not needed for another purpose of an objective statement is to let the employer know what position or type of job you are applying for, and yourqualifications for that position in a short concise statement. Focus on what you have to offer rather than on what the job caoffer you. Employers are not so much interested in what you hope to get out of a job with them so much as they want to knwhether you fit their needs. In this section, you want to assert yourself as the best person for the job.

Summary of QualificationsThis section is also optional. In the interest of space, it is best to include an Objectiveor Summary of Qualifications not bothA Summary consists of 3-5 concise statements that focus the readers attention on the most important qualities, achievemeand abilities you have to offer. The rest of your rsum will need to include information which supports your summarystatements. In this section, you want to assert yourself as the best person for the job.

EducationThis section should be listed first on your rsum as long as you are in school (after your Objective or Summary if you choto include). Begin with your most recent level of education and degree and list in reverse chronological order. Include the n

and location of schools, expected date of completion (not dates of attendance), major fields of study, and degrees received.not list your high school information unless you are a freshman or sophomore applying for an internship. Your GPA shouldincluded if it is above 3.0. (Most recruiters will assume that it is below 3.0 if they do not see it on your rsum). Honors anawards that are directly related to your academics may also be listed under this section.

ExperienceThis section can include full-time, part-time, internship, and volunteer experiences both paid and unpaid. Start with your recent employer. Give dates of employment, your job title, name of the company, and the companys city and state. This seshould detail your accomplishments, transferable skills, and important responsibilities. It should not be a listing of your jobduties. Begin each statement using action verbs. See the list of action verbs included in this packet. Avoid Responsible foror Duties Included Use numbers and percentages to provide measurable results when appropriate (e.g., number of peosupervised; number of children in classroom; size of event; budget you oversaw, etc.). Use keywords where possible.

ActivitiesIt is important to show involvement throughout college in areas other than the classroom. This is an optional section wherecan list campus activities, as well as job-related professional, humanitarian, or other groups. These activities may be worthmentioning, particularly if you were an officer or were active in some other way.

Honors & AwardsThis section can showcase any special honors and awards you may have received. If the only awards received were in scho put these under the Education section.

If you would like to have your rsum critiqued utilize our daily walk-in hours, drop off oremail your rsum to a staff member or contact us to make an appointment.


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Skills & CertificationsList skills such as knowledge of foreign languages, computers (operating systems, relevant applications), and relevantcertifications. Other skills or special abilities (e.g., quick-learner, people-oriented, dynamic public speaker) should bedemonstrated through your experience section.

Other SectionsBecause each person has diverse experiences and strengths, there are many different categories that can beincluded in a rsum. Of course, this is not a comprehensive list of all of the sections you might choose to include onyour rsum. Ask yourself what you want the employer to know about you, and then be sure to incorporate that informatiointo yourrsum. You might also choose to include any of the following sections:

Leadership Experience Project Experience or Class Projects Professional Affiliations & Memberships Relevant Coursework Community Service Volunteer Experience Publications & Research Conferences & Presentations

ReferencesDo not list references or former supervisors on your rsum. You also do not need to write References Available UponRequest on your rsum it is assumed you would provide them if requested. References should be listed on a separate pfrom your rsum. Try to have a diverse list of 3-5 references that know you in a professional or academic setting (current previous employers, professors, coaches, colleagues). Be sure to ask permission before listing someone as a reference and provide them with an opportunity to refuse. Provide your references with a copy of your resume and a copy of the jobdescription, if available.It provides them with information about you and will help them to talk to an employer about yqualifications. Remember, no reference is better than a negative one.

Top 10 Resume Mistakes Before finalizing your rsum, make sure you dont commit any of these mistakes:

1. Failure to customize. Your rsum should be tailored to the targeted opportunity. Be prepared to revise your rsummany times throughout your job search and into your career. Your resume should convey why you are the perfectcandidate for a specific job. If you are applying for several different positions, you should adapt your resume to eone. There is nothing wrong with having several different resumes, each specifically crafted for a different type o position. You may even want to change some parts of your resume for each job you apply for.

2. Highlighting job duties instead of accomplishments and transferable skills. Employers dont care as much aboutwhat youve done as what youve accomplished in your various activities. Highlight accomplishments andtransferable skills.

3. Use of personal pronouns. Eliminate any use of personal pronouns such as I, my, we.

4. A bad objective statement. Give employers something specific and, more importantly, something that focuses on tneeds, not just your own.

5. Listing references. References should be listed on separate document.

6. Use of abbreviations. In general, avoid using abbreviations except for two-letter state abbreviations.

7. Inconsistent or unattractive format. Above all, make sure your rsum looks professional. Your resume should haa simple, clean structure and be very easy to read. Be sure bulleted statements are in line, margins are approxima1 on all sides, spacing between sections is consistent, and headings are easy to find. Use standard fonts, standardx 11 paper, and black ink.


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8. Typos and grammatical errors. Your rsum needs to be perfect from a grammatical standpoint. One typo,misspelled word, or grammatical error could eliminate you from consideration.

9. Use of graphics or pictures. Unless you are applying for a job in a creative field, graphics should not be used on arsum. And your picture should never go on your rsum. If its necessary, include it as an attachment.

10. Failure to include a cover letter. A cover letter should always accompany your rsum. Your cover letter is anintroduction to your resume and should clearly articulate why you are the best person for the job. When submittinyour resume via email, your email message will serve as your cover letter. See theCover Letter Guide for tips on

creating a cover letter.

Dos & Donts Do:

Target your rsum to a specific occupation or type of job. Write your rsum as an advertisement. Emphasize your marketable skills and abilities. Order your information with your most important qualifications first. Keep the information on your rsum current. Use solid, round bullets. Start your descriptions with active verbs.

Use a laser printer on non-colored paper. Have someone proofread your rsum before sending it.

Dont: Depend on employers to determine the job for which you qualify. Fold or staple your resume and cover letter Expect employers to spend more than 10 seconds reviewing your rsum at first glance. Use complete sentences. Use personal pronouns such as I, me, or mine. Include negative information. Overlook volunteer experience. Include personal information beyond your name and how to contact you. Be afraid to brag. Lie on your rsum. Depend on job titles to convey the functions that you performed. Depend on spell checker. Mail, e-mail or fax a rsum without a cover letter. Forget to have the Career Services staff critique your rsum.

Resume FormatsChronologicalA chronological rsum starts by listing your work history, with the most recent position listed first. Your jobs are lisin reverse chronological order with your current, or most recent job, first. Employers typically prefer this type of resu because it's easy to see what jobs you have held and when you have worked at them.

FunctionalA functional rsum focuses on your skills and experience, rather than on your chronological work history. It is used often by people who are changing careers or who have gaps in their employment history.

CombinationA combination rsum lists your skills and experience first. Your employment history is listed next. With this type ofresume you can highlight the skills you have that are relevant to the job you are applying for, and also provide the


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chronological work history that employers prefer.

Optimal Resume A Rsum Builder ProgramOptimal Resume is a comprehensive, web-based rsum builder program available for Georgia Southern students tocreate, present, manage and share rsums to achieve maximum impact. Optimal Resume not only helps you build yo best rsum, but also saves you significant time and helps create an online marketing presentation of your skills andabilities. You have the ability to customize your resume by choosing from a variety of styles and formats. You may acreate a cover letter and portfolio with the Optimal Resume Program.

To access the Optimal Resume program please visit our website at www.georgiasouthern.edu/career .

Action VerbsThe following are action-oriented verbs that can be used throughout your rsum and personal presentations to conveenergy, accomplishments, and skills. Too often, job seekers unconsciously adopt a passive approach to describing th past experiences. Typical of this approach is the phrase "Responsibilities include..." which appears regularly on rsuHowever, a prospective employer doesn't want to know what you weresupposed to do; he or she needs to knowhow youdischarged the duties! These words should be the lead words in phrases, which tell you what you really did! These phrases will convey what you are capable of taking on in the future. Incidentally, they are often the words employerswhen they describe their needs in the positions they have to offer. This list is not all-inclusive, so use your own actioverbs when you don't find the right words here.REMEMBER: if you are currently doing the task, keep the action verb present tense. Try not to end the action verb using ing.

AnalyticalAnalyzedAssessedCollectedEvaluatedProcessedRecommendedResearchedResolvedSurveyed

OrganizationalAccomplishedAchievedCollaboratedCoordinatedDemonstratedFacilitatedImplementedIntegratedTransformed

StrategicAppointedChairedCreatedDelegatedDevelopedEstablishedPlannedSpearheaded

TacticalAdvancedAdvisedConductedExceededFosteredGeneratedIdentifiedProduced

*You can download an extensive list of action verbs organized into specific skill categories from our website

Resume Tips Electronic Submission : Many companies today request that rsums be sent to them electronically. Follow the compainstructions regarding the submission process. If the companys preferences are not stated, submit your cover letter a body of the e-mail and make the rsum document the attachment. Ask the reader to let you know if they are unable open your attachment.

Scannable Rsums: A substantial number of companies in the United States use scanners to input rsums into adatabase. These rsums will not be read by a person prior to being scanned so keep the following in mind:

o

Scanners pay attention to key words, especially industry terminology found in the job description.o Use only white paper.o Make sure your name is at the top of each page.o Scanners cannot read lines, borders, multiple columns, italics, or underlining.o Stick with simple fonts like Times New Roman or Courier, and keep the font size between 10 and 14.

Other Tips: 10-12 point font; Times New Roman this tends to look the best. Use good quality resume paper (white, off-white, ivory, or a subtle grey).


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Be consistent throughout your resume, make sure your dates are written in the same format and that your sectionfonts are consistent.

Consider the overall aesthetics of your resume use blank space between sections for easy reading and make sur bullets line up

If your resume is more than 1 page, make it at least 1 pages so it doesnt leave a virtually empty page. Also, puyour name on the second page along with page 2 and use the bottom have of the 2nd page for your reference list.

Customize your resume to fit each employer. Look for ways to target your resume to the specific needs of theemployer. This will take some research on your part.

Always send a cover letter with each resume. Anything you bold, italicize, or put in all CAPS will stand out. Use these sparingly. Dont include anything that you dont feel comfortable explaining in an interview. Always follow-up the sending of your resume by contacting the employer to ensure they have received your mate

and to ask for an interview. The Chronological format is preferred by employers (start with most recent experience). Only use a Functional fo

if youre sure a skills-oriented format would be an advantage! Proofread; using a spell checker is not enough. Also, cut out all unnecessary words and phrases then, go throug

do it again. Make sure every word in your resume (and cover letter) has a purpose and is adding value.

Cover Letters What is a Cover Letter?A well-written cover letter shouldalways accompany your rsum. The cover letter gives you the opportunity to draw employers attention to specific skills and experience outlined in your rsum, convey your research and knowledge organization, and expand upon information which particularly matches you to the position for which you wish to beconsidered. If you are emailing your rsum to a potential employer, your email message can serve as your cover lettRemember that the cover letter is a reflection of your writing skills, so take time and care to proofread your documen

Format & ContentCover letters should be one page in length, and three to four paragraphs long. The structure of the cover letter typicaconsists of an introductory paragraph, a middle paragraph identifying your specific strengths matched to the employe

needs, and a concluding paragraph restating your interest in the position and requesting an interview. They should bewritten in professional business format and printed on the same paper as the rsum. Cover letters arenot form letters.They should be targeted to each position and should address the specific employers qualifications. Cover letters are more effective when addressed to an actual person rather than Dear Sir or Madam or To Whom It May Concern.

The heading of the letter should include your return address, the date, the person you are sending the letter to,and the business address. That will be followed up by a proper salutation (e.g., Dear Mr. Jones).

Paragraph 1 Explain your Purpose Clearly identify the position for which you are applying or why you would be the right candidate for a specific jo If answering an ad or a job posting, state where you heard about the opening. If someone referred you to the posi

mention that persons name.

If you do not know whether the employer has an opening, indicate the type of position you are seeking. Paragraph 2 Your Sales Pitch

Explain your qualifications and why you are interested in the position and the company. Generate the readers interest in you by referring to an enclosed resume. Do not repeat your rsum; rather, high

specific examples of your experience and qualifications as they relate to the desired position.

Paragraph 3 Your Plan of Action Identify what you will do next.


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8. Long paragraphs . Your cover letter should be easy to read, and easy to skim. Use short paragraphs, sentences awords.

9. Using graphics and pictures . Do not include any graphics and pictures that might distract the reader.10. Forgetting to sign the letter. It give an important personal touch

Other LettersProspecting LettersThe purpose of this letter is to inquire about possible vacancies, have someone read your resume, and to generate aninterview.

Networking LetterThis letter is sent to individuals requesting information about a career or company. Normally, a resume is not attachethis type of letter because the focus is on generating information not generating job offers! It's excellent used as a waask for an informational interview.

Follow-Up Letter

A letter requesting the status of your application while noting your continued interest in the position. You should alsooffer to provide any additional information that would assist the employer in making a decision. Due to time sensitivthis letter is often emailed.

Interview Confirmation LetterOnce an interview appointment has been made between you and a prospective employer over the telephone, it issometimes best to follow-up that conversation with a confirmation letter or email indicating:

Restatement of the date and time of the interview appointment Other pertinent details discussed on the phone Your appreciation of the employers further consideration of your qualifications

Post-Interview Thank You Letter

This is one of the most important yet least used letters in a job search. It is used to show good will and appreciation. Athank-you letter should always be sent with 24 -48 hours after an interview. It can be a handwritten note, business letsent via email. A well written thank you reminds the employer who you are, your background and qualifications, shoyour enthusiasm and continued interest and conveys your sincere appreciation for their time.

Job Offer Acceptance LetterCongratulations if you've made it to this stage in the job search! This letter is sent to an employer when an offer has bmade. Use it to accept the offer and confirm the terms of employment (start date, salary, medical examinations, etc.).an excellent way to positively reinforce the employer's decision to hire you.

Job Offer Letter of DeclinationA letter sent to formally decline an offer of employment or to remove yourself from consideration as a candidate.Rejecting an employment offer must be done thoughtfully. Indicate that you have carefully considered the offer but twas not the best job fit for this stage in your career. Do not say that you have obtained a better job. You want to expreyour thanks while keeping the door open for future contact

Job Offer ClarificationThis letter is used to clarify a details about a job offer which can help you in making a decision. You can requestclarification in two ways: over the phone or formally by letter.

Career Services will review and critique your cover letter or other employment relateddocuments. Utilize our daily walk-in hours, drop off or email your letter to a staff member orcontact us to make an appointment.


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Iwanna [email protected]

Current Address Permanent Address3 Eagle Avenue 123 Parents StreetStatesboro, GA 30458 Hometown, USA 98765(912) 681-5197 (980) 765-4321

Objective Target the organization or the title for which you are applying. Keep it short and simple!

Education Georgia Southern University, Statesboro, GA Bachelor of Arts or Science in Major, Graduation Date, GPA (if 3.0 or higher)

Relevant Most Recent Employer, City, State Experience Position Held Date held position (Month, Year)

List your duties & responsibilities something you did or learned; something you wereresponsible for

Site an accomplishment you achieved while working (need at least 2) Begin each bullet with an action verb

Previous Company(s) You Worked At, City, StatePosition Held Date held position (Month, Year) You should list at least two, up to five duties & Concentrate on accomplishments, skills, and responsibilities

Project Project Name/Class Name , Semester, YearExperience Georgia Southern University , Statesboro, GA

List goals, objectives, & outcome of the project Begin each bullet with an action verb

Relevant Class Title(s) in bullet format

Courses If you need a filler or have little experience in your field support your objective here

Leadership Position Title, Organization Name Experience Position Title, Organization Name

Honors Deans List, Awards, Scholarships, HOPE If you have earned a scholarship, or were recognized for some type of achievement list it.

Computer Outline your technical skills, list all program you know or are familiar with.Skills

Skills Outline your many talents, name proven abilities that support your objective

Specify 2-4 skills that relate. Use bullet format

Activities Organization Name , Date of Involvement (2007 Present) If you belong to a club, organization, sorority, and/or fraternity list it along with any leadership positionsheld along with the date.


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Resume - Chronological

Your Name 1 Eagle Lane, Statesboro, GA 30460 555.555.5555 [email protected] obtain a Programmer position at Google.

EDUCATIONBachelor of Science in Computer Science , May 2010Georgia Southern University , Statesboro, GA

RELATED COURSES Database Programming Network Administration Web page Design

Computer Software Engineering Programming Visual Basic Operating System Pragmatics

TECHNICAL SKILLS Systems : Windows Vista UNIX LINUXSoftware : Microsoft Office Suite Adobe Photoshop DreamWeaver FrontPage

Programming Languages : C C++ HTML XHTML Java Visual Basic

RELEATED EXPERIENCEStudent Assistant, September 2007-Present

Department of Computer Science Georgia Southern University , Statesboro, GA Maintain department website including content, programming, and troubleshooting Create graphics and other visual elements to include on website Assist staff with administrative tasks

Senior Project, Spring 2009Georgia Southern University , Statesboro, GA

As part of a four-member team designed, developed and implemented a web based survey system Created beta database program to organize survey results and provide easy access Utilized XHTML on an Apache Tomcat Server to write program

Intern , May 2008-July 2008The Game Shop , Atlanta, GA

Located and correct programming code in prototype software Brainstormed new ideas for gamming scenarios in staff meetings Assisted with the development, testing and implementation of fantasy game products

OTHER EXPERIENCECareer Educator Intern September 2008-June 2009Georgia Southern University Career Services, Statesboro, GA

Helped students, alumni, and other populations with career resources Aid staff in administrative duties and at on-campus events Present workshops on office services and resumes to classes and student groups

ACTIVITIESAssociation for Computing Machinery (ACM), Member Fall 2007-Present

Participated in regional and national programming competitionAlpha Beta Alpha Honor Society, Member Fall 2006-PresentIntramural Soccer, 2007-2008Habitat for Humanity, Spring 2007


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Resume Functional Template

Jane Smith123 Eagle Court Statesboro, GA 30458 (912) 555-1234 [email protected]

Summary of Qualifications

For the summary limit it to 4-6 bulleted statements highlighting your strongest attributes List achievement or skills that would relate to the position applying for List these as short bulleted statements This is where you begin to sell yourself to a potential employer

Areas of Effect ivenessInterpersonal and Teamwork Skil ls List achievement, skills, experience in this functional area Begin each bullet with an action verb List in short bullet format List 4-6 statements describing your experience from your past positions. Try to list significant achievements, awards, accolades, etc.

Customer Service and Sales Skills List achievement, skills, experience in this functional area List in short bullet format and begin each bullet with an action verb List 4-6 statements describing your experience from your past positions. Try to list significant achievements, awards, accolades, etc.

Managerial and Supervisory Skills List achievement, skills, experience in this functional area List in short bullet format and begin each bullet with an action verb List 4-6 statements describing your experience from your past positions.

Try to list significant achievements, awards, accolades, etc.

Marketing and Public Relations List achievement, skills, experience in this functional area List in short bullet format and begin each bullet with an action verb List 4-6 statements describing your experience from your past positions. Try to list significant achievements, awards, accolades, etc.

EducationGeorgia Southern University , Statesboro, GABachelor of Business Administ ration in Management , May 2009 GPA 3.4

Employment HistoryJob Title, Company Name , City, State, Dates of EmploymentJob Title, Company Name , City, State, Dates of EmploymentJob Title, Company Name , City, State, Dates of Employment

Computer SkillsMicrosoft Word, PowerPoint, Excel, Access, SAP


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Resume - FunctionalCAROLINE AIKEN

1 Eagle Rd. Apt #1 (555) 555-1212Statesboro, GA 30458 [email protected]

OBJECTIVETo obtain a sales position in the sales and marketing field.

SKILLS AND ACCOMPLISHMENTSMarketing and Customer Service Provided excellent customer service support including professional handling of a call centers customer

iries, credit authorizations and resolving payment/billing and escalated account issues Educated service staff to augment customer service by increasing profits through suggestive selling Gained extensive knowledge in market research through class projects and intensive coursework Discussed various topics in courses including: consumer behavior, product/service mixes, branding and

kagingchannels of distribution, pricing, and advertising

Leadership and Management Assisted in managing daily operations and customer service department, ensuring optimum service and

satisfaction of an upscale restaurant. Accountable for development of employees, sales and customer service at Starbucks establishments wi

annual sales revenue up to $1,500,000 Cross trained, supervised, and evaluated activities of associates (20-25) Provided group/one-on-one intensive training to new associates, including classroom instruction/works

mentoring, and providing feedback to associates, and facilitating presentations.

Computer and Languages Extensive language training in Spanish including a study abroad experience in Madrid, Spain with com

immersion in the language and culture. Proficient/knowledgeable: Microsoft Windows XP, Office XP (Word, Excel, PowerPoint) Knowledge and experience in several Point of Sale Systems (POS)

EDUCATIONBachelor of Science in International Trade , Minor:Marketing GPA: 3.6GEORGIA SOUTHERN UNIVERSITY , Statesboro, GA May 2009

Activities : Georgia Southern University Delta Sigma Pi and Dove Incorporated

WORK EXPERIENCEStarbucks Coffee , Statesboro, GA Certified Barista November 2006PresentMcAlisters Deli , Statesboro, GA Waiter June 2006 November 2006First Data , Statesboro, GA CSR/Associate trainer June 2005 February 2006Arbys Roast Beef , Statesboro, GA Shift Supervisor November 2003 June 2005


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123 Southern Drive (912) 555-1212 (Day)Statesboro, GA 30458 (912) 666-1212 (Evening)[email protected]

Resume - Federal

Joe Eagle

Veteran's Preference: N/AFederal Civilian Status: N/ACountry of Citizenship: U.S.A.

DATE OF BIRTH Month Day, Year

ANNOUNCEMENT Announcement #0000000000, Job Title (GS #)

EDUCATION Georgia Southern University Statesboro, GA 30460 Degree: Bachelor of Science Degree, May 2002Major: Biology Major GPA: 3.85/4.0 Overall GPA: 3.2/4.0 Academic Honors:Graduated Magna Cum Laude, Deans List 2007-2010Relevant Coursework: List any classes that you have taken that are relevant to the job in

which you are applying.

Statesboro High School,Statesboro, GA 30458College preparatory curriculum, Received Diploma, June 1999

HONORS/ Deans List, 2000, 2001, 2002 AWARDS Golden Key Honor Society, 2000 - 2002

CERTIFICATIONS List any certifications that you may haveTRAINING Leadership Skills for a Global Society, LeadersSHAPE Conference

Georgia Southern University Spring 2009

COMPUTER SKILLS Proficient in Microsoft Word, Access, Excel, PowerPoint, Works, WordPerfect 7.0, SPSSand the Internet.

LANGUAGE SKILLS Bilingual - Proficient in Spanish and English. Able to interpret and translate documentsand correspondence for both Spanish and English.

EMPLOYMENT Job Title Company Month Year Month Year HISTORY Company Hours: # of hours worked/week

Physical Address Ending Salary:$ per hour City, State Zip Beginning Salary:$ per hour Supervisor : First & Last Name, Phone # May Contact : Yes or NoList ALL of your duties and responsibilities in sentence/paragraph format. Begin eachsentence with an action verb. Try to be as descriptive as possible, but concise. Accomplishments:Make sure to include any accomplishments achieved.


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EMPLOYMENT Job Title Company Month Year Month Year HISTORY Company Hours: # of hours worked/week

Physical Address Ending Salary:$ per hour City, State Zip Beginning Salary:$ per hour Supervisor : First & Last Name, Phone # May Contact : Yes or NoList ALL of your duties and responsibilities in sentence/paragraph format. Begin eachsentence with an action verb. Try to be as descriptive as possible, but concise. Accomplishments:Make sure to include any accomplishments achieved.

VOLUNTEER Title Dates of InvolvementEXPERIENCE Organization Name Hours: # of hours worked/week

Physical Address UnpaidCity, State ZipSupervisor : First & Last Name, Phone # May Contact : Yes or NoList ALL of your duties and responsibilities in sentence/paragraph format. Begin eachsentence with an action verb. Try to be as descriptive as possible, but concise. Accomplishments:Make sure to include any accomplishments achieved.

ACTIVITIES Organization Name Dates of InvolvementOrganization Name Dates of InvolvementOrganization Name Dates of Involvement


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Resume No Work Experience

Suzanne Eagle Campus Address Permanent AddressPO Box 8069 0601 Peachtree Blvd.Statesboro, GA 30458 Atlanta, GA 30303

(912) 555-1212 [email protected]

OBJECTIVE To obtain an internship with a non-profit organization to utilize my skills and education.

EDUCATION Georgia Southern University , Statesboro, GABachelor of Arts in Psychology , May 2015 GPA: 3.5

QUALIFICATIONS SUMMARY Ability to write clear, comprehensive and grammatically correct documents Demonstrated skill in managing change and maintaining flexibility in a variety of

challenging environments Experienced in using various research methods for both academic and community service

projects Ability to work in diverse teams and to communicate well with others Experience in fund raising and recruiting volunteers for fund raising events

COMPUTER SKILLSExperience with both PC and Macintosh computers; Proficient in Word and Internet

Applications PRE-PROFESSIONAL EXPERIENCE

Leadership Volunteered to assist in campus awareness campaigns on domestic violence Led group discussions at Georgia Southern University on the pros and cons of various

issues: teen intervention, abortion, etc. Initiated outreach to local migrant farm workers and their families to encourage them to s

higher education

Organization Compiled community outreach data into a concise report, presented to the Community

Awareness Group at Georgia Southern University Helped coordinate the Peachtree High School food drive:

o Raised $1200 cash donationso Distributed over 780 cans of food to local targeted populations


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Cover Letter Template

Your Street addressCity, State Zip

Date

NameTitleCompanyStreet AddressCity, State Zip

Dear Mr./Ms. Employer:( Address the letter to a specific individual. Do the research necessary to find the name of the individual hiring

for the position.)

First paragraph: Why are you writingIndicate the reason for writing, the specific position or type of work for which you are applying, and how ylearned of the opening. Express your knowledge about and enthusiasm for this particular organization, its products, or its services.

Second paragraph: What you have to offerIndicate what you can do for the employer. This is your opportunity to convince the employer that you canmake a unique contribution to their organization. Do your research! Highlight your skills, experience,knowledge, personal qualities, academic background, and accomplishments most relevant to the job descriLink these positive features to ways you can benefit the employer. Use specific examples to support claimsmake about yourself. Link your strengths and examples to the employers needs and to the stated jobrequirements. You may refer to the enclosed rsum, but try not to repeat the exact information that the reawill find there. If necessary, this can be two paragraphs.

Third paragraph: What happens nextConclude by restating your interest in the position and the organization. Refer the reader to the enclosed rsor application form that summarizes your qualifications, training, and experience. Indicate your desire for a personal interview and repeat your contact information (i.e. phone number and email address). Close with statement that will encourage a response. For example, state that you will be in the city where the organizais located on a certain date and would like to set up an interview. Or, simply state that you will call on a cerdate and time to inquire about an interview. Thank the individual for their time and consideration.

Sincerely,

Your handwritten signature (in blue or black ink)Your Typed Name


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Cover Letter Full-Time Job9066 Herty Street Apt CStatesboro, Georgia 30458

September 2, 2011

Ms. Jane GreyDirector of PersonnelLarge Bank Corporation111 North StreetAtlanta, GA 32121

Dear Ms. Grey:

I am writing to express my interest in the marketing research position you advertised in the August 20th edition of theAtlanta Journal Constitution. With my undergraduate research background, my training in psychology and sociologymy work experience. I believe I could make a valuable contribution to Large National Bank Corporation in this posi

In May 2012, I will complete a Bachelor of Arts in Psychology with a minor in Sociology from Georgia SouthernUniversity. As part of the requirements for this degree, I am involved in a senior marketing research project that hasgiven me experience interviewing and surveying research subjects and assisting with the analysis of the data collectealso have completed a course in statistics and research methods.

In additional to academic work, my experience also includes working part-time as a bookkeeper in a small independeowned, restaurant with an annual budget of approximately $150,000. Because of the small size of the business, I hav been exposed to and participated in most aspects of managing a business, including advertising and marketing. As th bookkeeper, I produced monthly sales reports that allow the owners to project seasonal inventory needs. I also assistwith the development of ideas for special promotional events and calculated sales proceeds after each event in order evaluate its success. I have enclosed my resume with additional information about my qualifications.

I believe that the combination of my business experience and social science research training is well-suited to themarketing research position you described. Would you please consider my request for a personal interview to discusqualifications and to learn more about this opportunity? I shall call you during the week of October 23rd to discuss furtheShould you need to reach me, please feel free to contact me at 912-555-1212 or via email at [email protected].

Sincerely,

John Smith

John Smith

Enclosure: Resume & References


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Cover Letter Internship

9066 Herty Street Apt CStatesboro, Georgia 30458

September 2, 2011

Ms. Jane GreyDirector of Human ResourcesABC Magazine111 North StreetAtlanta, GA 32121

Dear Ms. Grey:

I am responding to your fall internship posting placed on Georgia Southern University Eagle Career Net. Areviewing the job description, I believe my academic and leadership background in news writing and editinmakes me an ideal candidate for your internship as an Editorial Assistant.

Since 2008, I have been a member of the universitys newspaper staff where I constantly apply classroomknowledge to real world applications. In this environment, I work with a small team of sports writers as wea larger newspaper staff to produce a weekly publication. My ability to work with the team members to ediwrite copy while always meeting strict deadlines would be an asset to your magazine.

Enclosed is my resume, but I look forward to meeting with you in person to discuss how my skills andexperience would benefit your company. Please contact me at (912)-555-5555 or [email protected] your convenience. Thank you for your time and consideration.

Sincerely,

John Smith

John Smith



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Prospecting Letter Internship


September 2, 2011

Mr. R U HiringPersonnel DirectorAtlanta History Center190 W. Marietta CenterAtlanta, GA 30305

Dear Mr. Hiring:

I am currently a junior at Georgia Southern University seeking a summer internship that will enable me todevelop my skills managing historical exhibits and apply the concepts learned in my undergraduate studies became acquainted with the Atlanta History Center by reading your recruitment literature at the GeorgiaSouthern University Office of Career Services.

As you will note in the enclosed resume, I have had a volunteer experience with the Milledgeville HistoryHouse. In addition, I have worked as a customer service specialist in a retail setting. These and otherexperiences have enabled me to begin to develop a variety of skills including problem-solving, interpersoncommunication, and time management. Therefore, I know that I would be able to make a meaningfulcontribution to your organization.

I would like the opportunity to further discuss summer internship opportunities with you in person. I am froAtlanta and plan to be home during my Spring Break March 16-20. I will contact your office in about twoweeks to discuss the possibility of meeting during that week.

Thank you for your time and consideration. I look forward to speaking with you soon.

Sincerely,

John Smith

John Smith



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Prospecting Letter Full-Time Job


September 2, 2011

Mr. J. B. PriceDirector of College RecruitingYou Buy It Stores4500 Sunshine DriveChicago, IL 60601

Dear Mr. Price:

I have been reading about You Buy It Stores in the Georgia Southern University Eagle Career Net and woulike to inquire about employment opportunities in your management training program. I want to work in remanagement and would like to relocate to the Chicago area.

I shall receive my Bachelor of Arts degree in English this May. Although I studied English, my interest in business started with my membership in the Future Business Leaders of America organization while in higschool and developed further through a variety of sales and retail positions during college. My internship w Nordstroms convinced me to pursue a career in retailing. When I researched the top retailers in the Chicagarea, You Buy It Stores emerged as having a strong market position, an excellent training program, and areputation for excellent customer service. In short, you provide the kind of professional retail environment seek.

My resume is enclosed for your consideration. My education and experience match the qualifications requiof your management trainees, but I would like to learn more about the intricate qualities that you seek in yomanagement team. I know from customer and supervisor feedback that I have the interpersonal skills andmotivation needed to build a successful career in retail management. Further, my practical experience giveconfidence in my career direction and in my ability to perform.

I am very interested in talking with you further about possible employment opportunities with You Buy ItStores. I will plan to call you in the next two weeks to see if we can arrange a meeting time that is convenieyour schedule.

Thank you very much for considering my request. I look forward to talking with you.

Sincerely,

John Smith

John Smith

Enclosure: Resume & Reference


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Networking Letter

Your AddressCity, State, Zip

Date

Mr./Mrs. ________Job TitleCompany NameAddressCity, State, Zip

Dear Mr./Mrs. _______________,

I was delighted to find your name in the Georgia Southern University Eagle Career NetMentoring database because I am seeking an opportunity to speak with an experienced professionals regarding career opportunities in (State the career field). Although I havehad an internship with (Company Name), I am hoping to learn more about (State whatyour areas of interest are).

As an intern for (Company Name), I gained/learn (State the knowledge acquired). anappreciation for the creative and organizational aspects of communicating effectively withtargeted consumers of media. I have developed (State the skills you developed) throughmy studies in (Subject/Courses), participation in (Name the Student/ProfessionalOrganizations you are involved in), and (State any other experience you have had i.e.study abroad experience). My goal is to find the best way of presenting my skills andabilities to potential employers.

I would greatly appreciate having an opportunity to talk with you about your work and your point of view on effective job search strategies for graduating seniors like me. I will callyou in the next week to see if we might be able to arrange a convenient time to talk. In themeantime, feel free to contact me at (Phone Number) or by email at (Email Address).Thank you for considering my request.

Sincerely,(Handwritten signature) (Leave 4 spaces in between)Your name, typed


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Interview Confirmation Letter


September 2, 2011

Ms. Alice KeaganHiring DirectorHanging Upside-Down, Inc.P.O. Box 633Savannah, GA 31322

Dear Ms. Keagan:

I enjoyed speaking to you on the telephone today, and am delighted to have the opportunity to meet with yand further discuss employment opportunities as an Office Manager with Hanging Upside-Down, Inc.

As we discussed, I will arrive at your office in Savannah at 10:00 a.m. on Tuesday, October 12. At this timwill also deliver the application for employment that you indicated I need to complete prior to our meeting.

Thank you again for your time and consideration, I am looking forward to meeting with you.

Sincerely,

John Smith

John Smith



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Post-Interview Thank You Letter


September 2, 2011

Ms. Katherine OrtizDirector of DevelopmentWLMR - Channel 5710656 Columbia ParkwayAtlanta, GA 31301

Dear Ms. Ortiz:

Thank you for the opportunity to meet with you to discuss the Assistant Director of Development position WLMR Channel 57. I enjoyed our interview very much.

This opportunity sounds exciting and challenging for someone with my energy level and commitment to putelevision. The Assistant Director of Development position offers an experience suited for someone with mskills and abilities.

I would be happy to provide any additional information that you many need regarding my candidacy.

Thank you so much for your consideration. I look forward to hearing from you soon.

Sincerely,

John Smith

John Smith



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Follow-Up Letter

Your AddressCity, State, Zip

Date

Mr./Mrs. ________Job TitleCompany NameAddressCity, State, Zip

Dear Mr./Mrs. _______________, (unless you were instructed to use first name):In the first paragraph, you should remind the recipient of your interview that took place, alonwith the date. You can also include a little bit of information on what was discussed or keythings that will help remind the reader of that particular interview and the position you applifor.

In the body of the letter, tell the employer that your interest in the company still remains highReiterate your strengths briefly and how you would be an asset to the company. Also includethat you would like to be contacted on the company's decision, whether or not you are offerethe position.

In the closing, thank the reader for his or her time and state a specific action statement. Forexample, I will call your office on Tuesday afternoon to talk about the next steps. Be clear thyou are flexible in meeting again.

Sincerely,(Leave 4 spaces for your signature)Your signature in blue or black inkYour typed name


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Job Offer Acceptance Letter9066 Herty Street Apt CStatesboro, Georgia 30458

September 2, 2011


Dear Ms. Ortiz:

I want to thank you for offering me an opportunity to join you development team at WLMR Channel 57.very pleased to accept the Assistant Director of Development position. I believe that this position is exactlykind of work I want to do and I know I will serve you organization well.

As we discussed, I shall begin work on October 1, 2011. In the meantime, I will complete all necessaryemployment forms and locate housing. I plan to be in Atlanta within the next two weeks and would like todeliver the paperwork to you personally. At that time, we can handle any remaining items pertaining to myemployment. I will call next week to schedule an appointment with you.

I have enjoyed my interviews with you and I look forward to beginning my career as a part of your developteam.

Sincerely,

John Smith

John Smith



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Job Offer Declination Letter


September 2, 2011


Dear Ms. Ortiz:

It was indeed a pleasure meeting with you and your development team on August 15 to discuss your needsan Assistant Director of Development. I cannot thank you enough for your decision to offer me the positionhowever, at this time I am unable to accept your offer of employment.

As I discussed with you during our meeting, I have a strong interest in international communications andspecifically in developing relationships with international stations. After careful consideration, I have realizthat I would be better suited for a position that concentrates on international markets in addition to domestimarkets.

Should a position that would concentrate on international markets become available, I would be pleased to

among those considered for the opening. You have a fine organization and I would enjoy being a part of it.Best wishes in your search.

Sincerely,

John Smith

John Smith


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