RETAILBANKING

ContentsTABLE OF FEES & CHARGES

ACCOUNTS & DEPOSITS 2

SERVICES 6

WITHDRAWALS & TRANSFERS 9

CARDS 10

E-BUSINESS 14

LOANS & FACILITIES 14

GUARANTEES 18

IMPORTS & EXPORTS 19

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This Tariff Guide details hereunder the fees and charges applicable toRetail Banking transactions offered by SBM Bank (Mauritius) Ltd asfrom 20th February 2019. Charges for services not included in this guide shall be disclosed upon request or at the time the service is provided.

ACCOUNTS & DEPOSITS

1. CURRENT ACCOUNT / CHECKING ACCOUNT

Minimum amount for opening of account

Rs 10,000 or equivalent for any other currency acceptable to the Bank

Minimum interest bearing balance No interest payable

Minimum balance non maintenance charges

Rs 50 per month or equivalent for any other currency acceptable to the Bank

Monthly service chargesFolio charge (turnover fee) of Rs 0.75 + VAT,i.e. Rs 0.86 per transaction with a minimumof Rs 100 + VAT, i.e. Rs 115 payable monthly

2. SAVINGS ACCOUNT

Minimum amount for opening of account Rs 5,000

Minimum interest bearing balanceRs 5,000 with interest earned at normalsavings rate and interest payable on halfyearly basis

Monthly service charges Rs 50 per month if average monthly balancefalls below Rs3,000

3. SBM AMIGOS ACCOUNT

Minimum amount for openingof account No minimum amount

Minimum interest bearing balanceRs 500 with interest earned at normalsavings rate and interest payable on halfyearly basis

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Monthly service charges Free

Internal standing order Free (from parent to minor account) until minor reaches maturity

4. SBM All-In-One Account

Minimum amount for openingof account No minimum

Minimum interest bearing balanceRs 10,000 with interest payable monthly at0.70% over and above the initial balance ofRs 10,000

Internal Standing Order Free

Internet Banking Access Free

Debit Card Free

SBM ATMs Access Free

SMS / ATM mobile top-up facility Free

Mobile banking facility - SMS daily- notifying any change in accountbalance

Free

Counter withdrawals Free

Receipt of money throughelectronic channels Free

Salary, pension and social securitycredits Free

Monthly service charges(applicable only if customeravails of cheque book /overdraft facility)

Folio charge (turnover fee) of Rs 0.75+ VAT, i.e. Rs 0.86 per transaction witha minimum of Rs 100 + VAT, i.e. Rs 115payable monthly

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5. SBM SENIOR CITIZENS SAVINGS ACCOUNT

Minimum amount for openingof account No minimum

Minimum interest bearing balance

No minimum balance applies forearning of interest at 0.15% abovenormal savings rate.Interest payable on a monthly basis

Monthly service charges Free

Direct Debits in favour of CWA,CEB and Mauritius Telecom

Free (provided bills are in the name ofthe account holder)

6. TERM DEPOSIT MUR

Minimum Deposit AmountRs 100,000 (except where deposit is beingpledged for credit facilities, guarantees,lower amount can be considered)

Deposit withdrawn beforematurity

Interest may be forfeited if funds arewithdrawn within 3 months of dateof deposit

If deposit is uplifted after 3 months of date of deposit - the penalty to apply will be at the rate on offer for the premature tenor (period during which deposits remained in our books), at time the initial deposit was made, minus 1 % or the cost incurred by the bank for replacement of the deposit, whichever is higher, may be charged at the bank’s discretion

7. CALL DEPOSIT ACCOUNT (FOREIGN CURRENCY)

Minimum account opening balance 2,000 in USD / EUR / GBP or equivalent forany other currency acceptable to the Bank

Minimum interest bearing balance Not applicable

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Processing fee1% (maximum of USD 130 or equivalent) on deposits in bank notes, providedtransaction is acceptable to the bank

Additional bank chargeAny bank charge claimed by overseasbanks will be passed on to thecustomer’s account

General charges Charges on CHF accounts (monthly):As per Foreign Banks charges

8. TERM DEPOSIT (FCY)

Period of depositShort Term Long Term

1 week to 1 year 2 years to 5 years

Minimum Deposit Amount 5,000 in USD / EUR / GBP or equivalent forany other currency acceptable to the Bank

Interest rate

Rates applicable will depend on international market rates prevailing, amount and tenor. Capital and interest accrued is paid only at maturity

Processing fee1% (maximum of USD 130 or equivalent) on deposits in bank notes, providedtransaction is acceptable to the bank

Additional bank chargeAny bank charge claimed by overseasbanks will be passed on to thecustomer’s account

Deposit withdrawn beforematurity

Interest may be forfeited if funds arewithdrawn within 3 months of date ofdeposit.If deposit is uplifted after 3 months of date of deposit - the penalty to apply will be at the rate on offer for the premature tenor (period during which deposit remained in our books), at time the initial deposit was made, minus 1 % or the cost incurred by the bank for replacement of the deposit, whichever is higher, may be charged at the bank’s discretion

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GENERAL SERVICES

9. CHEQUES / DRAFTS

Cost of cheque books Rs 5 per leaf or depending onspecif ications (25 leaves minimum)

Return inward Rs 300 (per cheque returned unpaid forf inancial reasons on drawer’s account)

Administrative fee on Return Outward

Rs 50 (per cheque deposited and returned unpaid on drawee’s account)

Stop payment orders and cancellation Rs 100 per request

Off ice cheque cancellation Rs 100 per cheque

Off ice cheque issuance

By debit from SBM Account

Cash payment

Rs 150 per cheque

Rs 200 per cheque

Special clearing Rs 250

Drafts

Purchase of drafts / cheques oncollection

Rs 300 per cheque upfront + overseasbank charges (where applicable)

Issue of drafts By debit from SBM Account Cash payment

Rs 200 + overseas bank charges per cheque

Rs 300 + overseas bank charges per cheque

Stop payment andcancellation on drafts

As claimed by overseas banks + SWIFT charges

10. CONFIDENTIAL LETTERS

Testimonial for

Educational / medical purpose Other purpose

Rs 100Rs 300

Letter of reference Rs 500

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Duplicate advice / instrument /certif icate

Duplicate Fixed Deposit certif icate: Rs 50Duplicate Trade Finance Advice: Rs 100Duplicate Archives documents: Manualretrieval: Rs 200 + Rs 10 for additional pages.

No liability certif icate / liabilitycertif icate / certif icate of Balance for Loan and Other Accounts

Rs 300

Audit conf irmation certif icate Rs 1,000 per f inancial year

Duplicate tax certif icate Rs 50 per copy

Ad hoc Certif icate of Interest on CASA accounts, overdraft and loan Rs 150 on Accounts for more than one year

Statement of accounts

Half yearly statements

Through internet banking

Adhoc duplicate statements For period less than 2 years For period beyond 2 year

Free

Free

Flat fee of Rs 50 + Rs 10 per pageFlat fee of Rs 200 + Rs 10 per page

11. STANDING ORDERS

Credited to another SBM account Rs 8

Credited to other bank’s account Rs 30

Requiring remittance by banker’scheque Rs 150

Non-execution fees on rejected standing order due to insuff icient funds Rs 150

12. DIRECT DEBITS

In favour of CWA, CEB, MauritiusTelecom, Emtel and MTML

Rs 6 per itemSenior Citizens Account : Free for CWA,CEB and Mauritius Telecom (provided billsare in the name of the account holder)

In favour of other companies Rs 8 per item

Unpaid direct debit due to insuff icient funds Rs 150

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13. TREASURY BILLS

Minimum account openingbalance Rs 250

Transaction fee

Rs 100,000 to Rs 500,000: 0.35%of nominal amountRs 600,000 to Rs 2,400,000: 0.25%of nominal amountRs 2,500,000 & above: 0.10%of nominal amount

14. SAFE DEPOSIT LOCKERS :

Rental feeSIZE (CM)12 X 1225 X 725 X 1225 X 25

YEARLY RENTAL (Rs)2,500 + VAT, i.e Rs 2,8753,500 + VAT, i.e Rs 4,0254,500 + VAT, i.e Rs 5,1755,500 + VAT, i.e Rs 6,325

Access fee Up to twice per month: FreeEach additional access: Rs 150

Lost or stolen key

Charges claimed by bank’s supplier tobe borne by clients for replacing lost orstolen key, for changing the lock andopening the locker

Late payment fee fornon-payment of rental Rs 150 f lat

15. Others

Salary credit from other banks Free

Closure of account Free

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Inactive account

FreeDormant account / abandoned fund: Service Charge on Abandoned Funds beforetransferring to Bank of Mauritius (at the time of closure)Currency - AmountMUR - 500USD - 200EUR - 100GBP - 100ZAR - 2,000AUD - 50SGD - 50

Solicitors’ succession charges Rs 200Non- execution fee MauritiusNetwork Services (MNS) Rs 150 per item

Balance enquiry print request on ATMs Free

Mini statement request on ATMs Free

WITHDRAWALS & TRANSFERS

16. WITHDRAWALS

Notes from foreign currencyaccounts

1% charged for USD notes or 0.50% forother currencies (maximum of USD 130 or equivalent and subject to availability)

17. TRANSFERS

Local currency transactions Over the counter On Internet Banking

Own account within samebank

Rs 15 for same account holder / Rs 15 for third party account

One Off transfer: free Recurring transfer: Rs 8

To other banks on same day(MACSS transfer) Rs 125 Rs 75

To another bank (normaltransfer, 2 or more days) Rs 50 One Off transfer: free

Recurring transfer: Rs 30

Recall of funds Rs. 100 Rs. 100

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Remittances Over thecounter

On InternetBanking

Outward remittances

Investigation charges

Rs 325 +correspondentbank charges(where applicablewith a minimumof USD 10 orequivalent)

In case ‘charges our’ additional foreign bank charges of USD 15 or amount as claimed by correspondent.

Investigation / Amendment charges: minimum USD 30 or equivalent

Rs 100 +correspondentbank charges(where applicablewith a minimumof USD 10 orequivalent)

In case ‘charges our’ additional foreign bank charges of USD 15 or amount as claimed by correspondent.

Investigation / Amendment charges: minimum USD 30 or equivalent

Outward remittances to NRE Deposit Accounts with SBM IOPS

Mauritius charges to be waived. IOPS to charge for local remittances only if the minimum balance of INR 25,000 is not maintained.

Commission in lieu of exchange (applicable for transactions involving same currency)

0.50% with a minimum of 10 units inthe applicable currency

Inward remittances Rs 100 f lat + correspondent bankcharges (where applicable)

CARDS

18. DEBIT CARD

Annual fee Free

Card replacement fee Rs 100 + VAT, i.e. Rs 115 per card

PIN replacement fee Rs 50

Cash withdrawal fee at SBM ATM Free

Cash withdrawal fee at non-SBMATM including overseas ATM Rs 75 per transaction

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19. PREPAID CARD

Account fee

MUR: Rs 100 + VAT, i.e. Rs 115USD: USD 7 + VAT, i.e. USD 8.05GBP: GBP 4.5 + VAT, i.e. GBP 5.17EUR: EUR 5 + VAT, i.e. EUR 5.75SGD: SGD 8.5+ VAT, i.e. SGD 9.78AUD: AUD 7 + VAT, i.e. AUD 8.05RMB: RMB 40 + VAT, i.e. RMB 46

Card replacement fee Rs 200 + VAT, i.e. Rs 230

Cash withdrawal fee at SBM ATM Free

Cash withdrawal fee at non-SBMATM including overseas ATM

MUR: Rs 75USD: USD 2.5GBP: GBP 1.5EUR: EUR 2SGD: SGD 3AUD: AUD 2.5RMB: RMB 15

PIN replacement fee Rs 50

Reloading

MUR: Rs 50USD: USD 2GBP: GBP 1EUR: EUR 2SGD: SGD 2AUD: AUD 2RMB: RMB 10+ 1% on deposits in FCY bank notes, provided transaction is acceptable to the bank (maximum of USD 130 or equivalent)

Statement request fee Rs 25 per month

Service charge on expired card Rs 50 per month

*Commission in lieu of exchange for FCY notes on loading and reloading

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20. CREDIT CARD

Membership / joining fee (VisaElectron Card, Visa Classic &MasterCard, Visa Gold Card,Visa Platinum Card, Visa Sky-Miles, MasterCard World Elite andUnionPay Asia Prestige)

Free

Conversion charge on payments in foreign currency 2% over and above network charges

Primary Card Supplementary Card

Annual fee

Visa Electron Card

Visa & MasterCard Classic

Visa & MasterCard Gold Card

Visa Sky-Miles

Visa Platinum Card

MasterCard World Elite

Rs 200 + VAT, i.e. Rs 230

Rs 200 + VAT, i.e. Rs 230

Rs 800 + VAT, i.e. Rs 920

Rs 900 + VAT, i.e. Rs 1,035

Rs 1,500 + VAT, i.e. Rs 1,725

Rs 3,347 + VAT, i.e. Rs 3,850

USD 95.65 + VAT i.e. USD 110& EURO 82.61 + VATi.e. EURO 95

Rs 100 + VAT, i.e. Rs 115

Rs 100 + VAT, i.e. Rs 115

Rs 400 + VAT. i.e. Rs 460

Rs 450 + VAT, i.e. Rs 517.50

Rs 750 + VAT, i.e. Rs 862.50

Rs 1,673.91 + VAT, i.e. Rs 1,925

USD 47.43 + VAT i.e. USD 55& EURO 41.74 + VATi.e. EURO 48

Asia Prestige Card CNY 575 + VAT CNY 287.50 + VAT

Replacement fee per card

Visa Electron Card

Visa & MasterCard Classic

Visa & MasterCard Gold Card

Visa Sky-Miles

Visa Platinum Card

Rs 200 + VAT,i.e. Rs 230

Rs 200 + VAT,i.e. Rs 230

Rs 300 + VAT, i.e.Rs 345

Rs 350 + VAT,i.e. (Rs 402.50)

Rs 400 + VAT,i.e. Rs 460

Rs 100 + VAT,i.e. Rs 115Rs 100 + VAT,i.e. Rs 115

Rs 300+VAT,i.e. Rs 345

Rs 350 + VAT,i.e. (Rs 402.50)

Rs 400 + VAT,i.e. Rs 460

MasterCard World Elite§

Rs 456 + VAT, i.e. Rs 525 USD 13.04 + VAT i.e. USD 15& EURO 11.30 + VATi.e. EURO 13

Rs 456 + VAT, i.e. Rs 525 USD 13.04 + VAT i.e. USD 15& EURO 11.30 + VATi.e. EURO 13

Asia Prestige Card CNY 92 + VAT

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Credit Card PIN replacement feeRs 50 [MasterCard World Elite : Rs 70, USD 2 & EURO 1.75] [Asia Prestige Card : CNY 10]

Interest rate (Visa Electron Card, Visa & MasterCard Classic, Visa & MasterCard Gold Card, Visa Platinum Card, Visa Sky-miles, MasterCard World Elite and Union Pay Asia Prestige)

On purchase (applicable if amount due not repaid in full by due date) 24% p.a.

On cash advance (applicable as from date of cash withdrawal) 24% p.a. Asia Prestige Card (Cash & Purchase) 2% per month/ 24% per year

Late payment fee

Rs 225 (f lat) per monthMasterCard World Elite Rs 360, USD 10 & EURO 9 Asia Prestige Card : CNY 45

Overlimit feeRs 225 (f lat) per month MasterCard World Elite Rs 360, USD 10 & EURO 9 Asia Prestige Card : CNY 45

Cash advance fee

2% of amount withdrawn(minimum Rs 100) MasterCard World Elite: 2% of amount withdrawn (minimum Rs 180, USD 5 or EURO 4.50) Asia Prestige Card : 2% of amount withdrawal (min 20 CNY)

Increase in credit card limit uponcustomer’s request Free

Duplicate statement request fee

For period less than 2 years: Flat fee of Rs 50+ Rs 10 per pageFor period 2 to 5 years: Flat fee of Rs 200 + Rs 10 per page CASA Duplicate statement Flat fee for statement beyond 5-7 years to beincreased to Mur 500+Rs 10 per page

Lounge Key Access USD 32 per visit per person

Conversion charge on foreign currency 2% over and above network charges

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E-BUSINESS

21. TOPUP

ATM TopUp Free

SMS TopUp No fee except cost of the SMS

22. SMS BANKING

Per SMS sentRs 1 for postpaid

Rs 1.20 for prepaid

23. INTERNET BANKING | MOBILE BANKING

Personal Free

On ATM Rs 2 per billRs 7.50 per bill (for MRA payment)

24. SBM BILLPAY

On ATM Rs 2 per billRs 7.50 per bill (for MRA payment)

On POS Free

SBM BANKING No fee except cost of the SMS

LOANS & FACILITIES

25. LOANS & OVERDRAFTS

Early repayment fee(Mortgage / Housing /Consumer loan)

Loans availed prior to 01 Jan 2014:A f lat fee of 1% on prepaid capitalamount shall be charged

In respect to individual(as def ined by the bank) only

Loans availed after 01 Jan 2014:No fee applicable

Other than individual(as def ined by the bank)

1% p.a. on amount paid in advance over the residual lifetime of the loan with a minimum of Rs 1,000, whichever is higher

For facilities governed by theBorrower Protection Act No early repayment fee is charged

Commitment fee for facilitiesapproved but not taken:

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SBM Achiever loan1% is charged in advance onany undrawn balance after 3 months asfrom date moratorium ends

Mortgage loan1% is charged in advance onany undrawn balance as from date moratorium ends

Other loan1% is charged in advance onany undrawn balance after 3 months asfrom date of sanction

Amendment and cancellation fee Rs 300 for loans

Ledger fee Rs100 + VAT, Rs115 per month

Charges payable for renewalof overdrafts

0.50% of amount with a minimum ofRs 500 and a maximum of Rs 3,000

Default on overdrafts

New overdraft facilities grantedon or after 01.01.14 for individual(as def ined by the Bank) only

2% p.a. above the normal rate ofinterest is applied (excluding anyindividual availing of facility forprofessional or trading activity)

For overdraft facilities grantedprior to 01.01.14 for individual(as def ined by the Bank) only

A penal rate of 5% p.a. is applicableabove the normal rate of interest

Default on loans in respect toindividual (as def ined by theBank) only

Additional interest at the rate of 2% p.a.on the unpaid capital.

Legal charges / processing fee

Loans fully secured by cash collateral

1 % of facility amount minimum Rs 1,000 / maximum Rs 5,000

Unsecured loans 1 % of facility amount minimum Rs 1,000 / maximum Rs 15,000

Secured loans 1 % of facility amount minimum Rs 1,000 / maximum Rs 25,000

Front end fee - Asset Finance 1% of the contract amount

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Valuation survey & report(immovable property)

0.75% of loan amount with a minimumof Rs 1,000 and a maximum of Rs 7,500or as prescribed by valuer, whicheveris higher

Site inspection / Progress Report fee Rs 1,200 per site visit

Search fee Upfront fee of Rs 550 per property (with aminimum of Rs550)

Change of security

Cession de priorité Rs 500

Creation of Pari-Passu Document Rs 500

Other consent letters Rs 1000 each

Change requiring fresh documentation (simple documentation)

Government fees + Rs 500 commission

Change in security excluding f ixed / f loating charge / mortgage

Rs 500 f lat

Change in security involving f ixed charge by individuals / sociétés / partnerships / f loating charge on assets / other complex documentation

Government fees + commission as follows:

Loans fully secured by cash collateral

1 % of facility amount minimum Rs 1,000 / maximum Rs 5,000

Unsecured Loans 1 % of facility amount minimum Rs 1,000 / maximum Rs 15,000

Secured Loans 1 % of facility amount minimum Rs 1,000 / maximum Rs 25,000

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Erasure of charges: 1. Erasure f ixed / f loating charge 2. Partial erasure of f ixed / f loating charge 3. Removal of lien on vehicle at NTA

Government fees + Rs 300 commissionper charge

Erasure of pledge on shares Rs 300 per certif icate upon disclosure

Removal of lien on deposit heldwith other f inancial institutions Rs 300 per lien

Reassignment of insurance policy Rs 300 per policy

Renewal of charge Government fees + Rs 300 commissionper charge

Certif icate of Assets and Charges Rs 500

Letter for execution of QuittanceDeeds

Notary’s fees + Rs 500 commission perdeed

Vehicle survey fee As prescribed by the surveyor

Recovery of advances

For BPA Loan Solicitors’ or attorneys’ charges, ifany, for the purpose of enforcementof the security, would be anamount equivalent to what the lawpractitioner would be entitled toas a result of a claim presented toCourt, as prescribed by The BorrowerProtection Act 2007

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For Non-BPA Loan In the case of recovery of any amountdue through the off ices of an Attorneyat Law, the Borrower undertakesto reimburse to the Bank the wholeamount paid to the Attorney at Lawby way of commission provided thatsuch commission shall not exceed 10%of the amount claimed plus VAT pluscosts, irrespective of the method ofrecovery

Renewal of Mortgage Deed Notary’s fees + Rs 500 commission

Temporary overdraft facility In case overdraft is being authorisedby the bank on a temporary basis, afee of Rs 400 per month will be applied

GUARANTEES

Performance bonds

1.50% of amount p.a. for the f irst Rs 5mplus 1% p.a. for any extra amount overRs 5m(minimum Rs 2,000)

Tender bonds

For the f irst 6 months: f lat fee of 1%For each additional period of 3 monthsor part thereof: f lat fee of 0.25%(minimum Rs 1,000)

Advance payment bonds 2% p.a. (minimum Rs 1,000)

Avalised bill of exchange 2% p.a. (minimum Rs 1,000)

Customs & others 1.50% p.a. (minimum Rs 1,000)

Financial standing 0.10% with a minimum of Rs 3,500 &a maximum of Rs 10,000

Amendment to guaranteeexcluding expiry date and amount Rs 500

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Shipping guarantee (on theoriginal issue of a bank guaranteecovering missing Bill of Lading)

Rs 800 at time of issue & if not returnedwithin one month, Rs 300 will becharged monthly thereafter until receiptof original Bill of Lading

Retention money bonds / guarantees 1.50% p.a. (minimum Rs 1,000)

IMPORTS & EXPORTS

26. IMPORT TRANSACTIONS

Documentary Letter of Credits

Opening / Extension / Increase in amount

0.50% for f irst 6 months and 0.25% foreach additional quarter (minimumRs 1,000)+ SWIFT charges of Rs 400

Amendment except expiry date and amount Rs 575 + SWIFT charges of Rs 175

Handling fee Rs 400

L/C Negotiating commission / Payment commission

0.25% (minimum Rs 500) to becollected at the time of payment

Acceptance commission (under Usance L/C) 0.125% per month (minimum Rs 600)

SWIFT charges Rs 175 per negotiation

Letter of credit cancellation Overseas bank charges whereapplicable + SWIFT charges Rs 175

Bills on Collection

Payment commission 0.50% (minimum Rs 500)

Handling fee Rs 500

Local fee Rs 200

SWIFT charges Rs 175

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Non Payment Tracer fee Rs 500 per fortnight on unpaid bill

27. EXPORT TRANSACTIONS

Documentary Letter of Credits / Collection

Payment / negotiation commission

In FCY: 0.125% (minimum Rs 400)In Rupee: 0.50% (minimum Rs 400)+ handling fee of Rs 300 f lat+ local fee of Rs 100

Conf irming Documentary Credit (adding conf irmation) As per agency arrangements

Transferring Documentary Credit

Transfer fee

Benef iciary in Mauritius: 0.20%(minimum Rs 600)Benef iciary outside Mauritius: 0.25%(minimum Rs 600)SWIFT charges: Rs 500

Advising Documentary Credit or amendment Rs 400 f lat

Courier services As charged by courier services

27. EXPORT TRANSACTIONS

SWIFT charges Rs 175

DISCLAIMER

The fees, charges and commissions found in this booklet apply to the products and services provided bySBM Bank (Mauritius) Ltd to its Retail customers.

SBM Bank (Mauritius) Ltd reserves the right to modify, add or substitute its fees, charges and commissionsor any one or more of them from time to time. Such modif ications will be communicated to its customersthrough Notice at Branches and / or through its website www.sbmgroup.mu

For more information on any of the fees and charges contained in this booklet, please contact us on(230) 207 0111. Our customer service representatives will be delighted to discuss any SBM products orservices with you.

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SBM BANK (MAURITIUS) LTDCORPORATE OFFICESBM Tower1, Queen Elizabeth II AvenuePort Louis, Republic of Mauritius BRN: C07002193T: (230) 207 0111 | F: (230) 202 1234E: sbm@sbmgroup.mu W: www.sbmgroup.mu