retail merchandise management value...

Transform Retail Merchandise Management with SAP S/4HANAUpdate: 1709 Release

SAP S/4HANA®

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SAP S/4HANA Retail for Merchandise Management Executive Summary Overview Examples Deep Dive End-to-End Solution Value Proposition

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10

14Retail: SAP Portfolio with SAP S/4HANA and SAP Leonardo

Table of Contents

57

13Accelerated Innovation for Retail with SAP Leonardo

11SAP Solutions for Retail with SAP S/4HANA

15Customers Are Achieving Value from SAP S/4HANA

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Transform retail merchandise management on SAP S/4HANA®

Mini King provides healthy leisure food for customers throughout China. SAP S/4HANA Retail for merchandise management has helped it increase efficiency, reduce warehousing costs, and improve decision-making.

“By enabling digital management, we have seen improvements that stagger the imagination: from paper to online, closings in an hour instead of a business week. It’s good we’re mobile now too. We’re rolling.”2

Xianhao Cai CIO

Guangzhou Mini King Food Co. Ltd.

“SAP's considerable investment in the digital core, the SAP HANA® platform, fashion manage-ment capabilities, and the IoTbode well for SAP customers and prospects, and IDC recommends that retailers evaluate how SAP’s portfolio and road map have changed to serve them into the future.”

Achim Schneider Global Head of Retail Business Unit

SAP SE

Third, reimagine your business processes with the power of in-memory computing. Accelerate mission-critical operations, run simulations, and take advantage of embedded science to gain better control over your core processes. Move away from traditional batch processing to dialog processing, and eliminate decision cycle time to take action in the moment.

Overcome siloed information and fragmented business processes within the same system to stay on top of your business at all times. With finance, inventory management, and valuation harmonized in common journals of SAP S/4HANA, supply chain teams have real-time insights into inventory, and finance people control intercompany profitability with real-time inventory evaluation.

The SAP S/4HANA Retail solution for merchandise management is the industry-specific version of the SAP S/4HANA Enterprise Management solution. Providing previously unavailable agility and flexibility, it is the new merchandise management platform that enables you to reinvent your business.

SAP S/4HANA leverages the breakthrough technologies of the SAP Leonardo digital innovation system. By adding the Internet of Things (IoT) and machine learning capabilities to your key business processes, SAP Leonardo capabilities help connect all elements of the enterprise and get you closer to each one of your customers.

Make SAP S/4HANA the digital core of your future value network. Start now to connect your workforce, suppliers, consumers, and assets in real time to capture every signal and turn it into a differentiating advantage.

We have arrived in the age of digital transformation where everything is connected. Retailer CEOs need to keep up with innovation cycles that are becoming 5 to 10 times faster1

and answer tough questions: How do we build a customer experience that new competitors cannot easily replicate? How can we conquer new segments or markets? How can we create new business models to outpace existing competitors and to change the way we make money?

There are three important aspects of driving your digital transformation.

First, rethink your business model and try out new territories. Retailers are leveraging their customer proximity to add services to products and to market banking and insurance products. They are extending manufacturing of private-label products, generating revenue from parking lots with fuel stations, or turning into network providers for consumer health and lifestyle information. The opportunities are manifold yet are often blocked by prescriptive industry practices in ERP systems.

SAP S/4HANA®, our new-generation ERP suite designed specifically for in-memory computing, integrates historically separate industry solutions on one platform. This allows new capabilities and practices that extend the traditional value map and process framework – the basis for running vertically and allowing business-model innovation across the value chain.

Second, become more data driven to create insights that improve your business, for example, the ability to connect, record, and report live on your business.

SAP S/4HANA allows real-time insight into operational data and combines analytics with transactional capabilities. It removes the dichotomy of transactional versus analytical systems and allows for better decisions every time.

SAP S/4HANA® Retail for Merchandise Management Executive summary

1. “The Pace of Technology Adoption is Speeding Up,” Harvard Business Review, November 2013, https://hbr.org/2013/11/the-pace-of-technology-adoption-is-speeding-up.2. “How Do You Turn Chestnuts into Pearls on the Crown of the Snack Industry?” Guangzhou Mini King Food Co. Ltd., SAP Business Transformation Study, 2017.

https://hbr.org/2013/11/the-pace-of-technology-adoption-is-speeding-up


Responsive merchandise management Redesign with highly simplified data models and processes in key areas such as inventory management and stock valuation, and even closer integration with

the SAP S/4HANA Finance solution, leading to high throughput and fast reporting in key processes

Consistent user experience and launch pad access across all functional areas, allowing new ways of working for business users

Empowerment of store associates and store managers with everything they need for better customer service and store operations

Omnichannel order execution and fulfillment based on real-time sales and inventory information to keep up with customers’ expectations of world-class shopping experiences

“Industry to core” with one platform that unites various industry solutions using harmonized data models and objects, thus opening up potential for synergies and cross-industry scenarios

Use of the breakthrough technologies in the SAP Leonardo digital innovation system by adding IoT and machine learning capabilities to key business processes, thereby connecting all elements of the enterprise and getting you closer to each one of your customers

SAP S/4HANA Retail for merchandise management: sources of valueSAP S/4HANA Retail for merchandise management is at the core of a comprehensive suite of retail offerings designed to help retailers meet the demands of a digital economy. It supports retail core processes, starting with master data down to point-of-sales connectivity. It allows insight into operational retail data, empowering users with contextual, real-time information for faster and better decision-making. Processes can be extended easily to connect to business networks to form a digital ecosystem and collaboratively drive business model improvements. Equipped with a simple and intuitive user experience, the solution offers better support for headquarters users as well as store associates to drive compelling customer experiences.

Key capabilities for SAP S/4HANA Retail for merchandise management

SAP S/4HANA Retail for Merchandise ManagementOverview


SAP S/4HANA Retail for Merchandise ManagementExample

Example: Simplification of the store employee user experienceThe store has moved from being a pure selling location to a brand ambassador and omnichannel fulfillment hub. It now needs to unify the customer’s experience and be instrumental in supporting today’s anything, anywhere consumer supply chain. And it requires a smart and empowered workforce to provide expectation-beating customer service.

Traditional ERP means: Use of slow, tedious processes and

guesswork to make stock available on store shelves

Systems that do not guide staff or reflect reality

Risk of shelf gaps that impact the customer shopping experience and lead to missed revenue despite manual, expedited replenishment

SAP S/4HANARole-based in-store processes

An exception-driven guided process enables precise stock assessments and immediate corrections, thereby increasing staff productivity.

Accelerated replenishment and accurate inventory help ensure optimum on-shelf product availability.

Store staff is freed up from non-customer-facing tasks and can focus on serving the customer.

Store staff

Staff moves around the store without system guidance to determine if store shelf stock is adequate.

Store staff

Required stock is made available on store shelves.

?

Store staff

Staff uses mixed applications and interfaces to sort out stock situations and make corrections.

?

Manual corrections and expensive expedited deliveries are made using “best guesses.”

Required stock is made available on store shelves.

?

System guides staff through store, and staff makes real-time, exception-driven stock corrections using an intuitive mobile app

Up to 30%improved user productivity4

Up to 10% reduction in stock-outs3

Up to 5%higher revenue by employee5

3.–5. Benefits express potentials and are based on early adopters of SAP S/4HANA or conservative outside-in benefits due to moving from traditional ERP to enhanced SAP S/4HANA and line-of-business and cloud capabilities. As each enterprise is at a different level of maturity, we recommend working with you to determine the value proposition for your enterprise.


SAP S/4HANA Retail for Merchandise Management Example

Example: Simplification of inventory control processInventory is the greatest asset of retailers but it is also the most costly. Therefore, controlling must strike a balance between being in stock but not tying up too much capital. It is essential to look not only at stock value but also at how product profitability evolves across the entire value chain. To do this, controllers need continuous visibility into inventory and value at both the highest and the lowest level of granularity, as well as the flexibility to react in real time.

Traditional ERP means: Obstacles in understanding total stock

position and upward and downward trends between reporting milestones

Difficulty in steering overall tied-up capital and driving profitability proactively

Permanent latency in inventory turnover reporting

Inflated capital investment and reduced profitability

SAP S/4HANAInventory management

Inventory quantities and values are stored in general journal tables that allow insights into stock positions and values in real time.

Logistics and controlling share the same base of data, which enables course corrections and revaluations whenever needed.

Product profitability assessment by controller

Granular review of product flows across the entire value chain using one central journal for finance and controlling data

Up to 0.5 percentage pointsIncrease in profitability7

Up to 20% Improvement in inventory turnover6

Product profitability assessment by controller

Posting to finance, controlling, and profitability analysis

Period-end reconciliation and cost allocation

Extraction to data warehouse

Review and correction of goods movement postings and intercompany product flows

Profitability reports

Profitability analysis

6., 7. Benefits express potentials and are based on early adopters of SAP S/4HANA or conservative outside-in benefits due to moving from traditional ERP to enhanced SAP S/4HANA and line-of-business and cloud capabilities. As each enterprise is at a different level of maturity, we recommend working with you to determine the value proposition for your enterprise.


SAP S/4HANA Retail for Merchandise ManagementDeep dive

Typical Challenges Traditional ERP Enhancements with SAP S/4HANA® Benefits8

Fast fashion, consumer electronics: any retailer dealing with highly seasonal merchandise needs to manage an increasing number of products with rapid changes in the product lifecycle.

Master data management and retail trans-actions provided little support for season handling or decision-making to steer merchandise flows accordingly in order to procure and deliver goods on time.

New seasonality concepts are a main driver for all processes of a product along its complete lifecycle, from master data creation to procurement and sales, price calculation, and stock management. On-top distribution curves help merchandisers come up with the right mix of sizes.

5%–10% reduced markdowns

Inefficient, manual processes for product data maintenance with no clear data ownership and little to no transparency in the process as well as high costs through incorrect master data across the value chain impact not only the retailer’s bottom line but also present a risk to consumers if data is not correctly displayed in all sales channels.

Master data management for retail products was very different from master data manage-ment of other industries in terms of data models and tables. In addition, maintenance of product data was complex and not intuitive.

New SAP Fiori® apps provide a state-of-the-art user experience for the creation and maintenance of retail products as well as standard materials. Tight integration into the SAP® Hybris® Commerce solution supports flawless display of product data to the consumer.

Reduction in cost associated with data errors

Slow collaboration and complex supply chains for products with fast lifecycles make it difficult to bring in the merchandise in time and in the right shape to launch the season.

Tracking the journey of products from remote supplying locations into the stores was difficult and implemented across separate systems (event management system) that were not entirely built into a unified procurement process.

Collaboration between suppliers and agents andclose tracking of the merchandise journey with workbenches allow course corrections in an automated manner as well as through manual interaction. Information and process support for special handling, such as labeling, ticketing, and packaging, are embedded.

3%–5% decrease in revenue loss due to reduction of stock-outs

10%–20% lower overall supply chain planning cost

Grocery retailers define their brands more and more by their range of fresh products. Meat and cheese counters are points of attraction for consumers, but managing catch-weight products is a major challenge for inventory management and valuation.

Conversion of the number of pieces of catch-weight article into the right weight is based on rigid conversion factors and ends in incorrect stock values, requiring permanent inventory corrections.

Ability to hold different weight factors (catch-weight management) is a key functionality in meat production facilities, for instance. With SAP S/4HANA®, industry capabilities are integrated and can be accessed and leveraged to improve functional fit.9

5%–10% higher inventory accuracy

5%–10% less waste

8. Benefits express potentials and are based on early adopters of SAP S/4HANA or conservative outside-in benefits due to moving from traditional ERP to enhanced SAP S/4HANA and line-of-business and cloud capabilities. As each enterprise is at a different level of maturity, we recommend working with you to determine the value proposition for your enterprise.

9. Planned item on solution road map

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SAP S/4HANA Retail for Merchandise ManagementDeep dive

Typical Challenges Traditional ERP Enhancements with SAP S/4HANA® Benefits10

Legal regulations, the daily reality in the supply chain of goods, and, last but not least, consumer demand: these all represent challenges to enterprise software, as they require not only flexibility in the creation of product data and logistical units to come up with attractive product combinations but also capabilities for better tracking and inventory management of deposits.

Data structures and data models especially in the area of product data are often rigid and very difficult to change.

A new article type allows the creation and management of structured articles that include full products and products that are subject to deposit, such as mixed pallets, generic articles with full products, and sales sets with full products. This allows category managers to not only comply with legal and economic regulations but also create attractive product offerings for the consumer.

5% higher inventory accuracy

Better quality of data

Having the right product in the right quantity at the right time is key in retail. The massive number of products and locations within a retail company puts pressure on supply chain planning and omnichannel fulfillment processes.

Core mission-critical retail processes, such as replenishment processes or calculation of available-to-promise (ATP) quantities, can be run only in nightly batch windows.

Replenishment for distribution centers and stores and ATP runs are accelerated by multiple factors, practically allowing users to work in dialog by using in-memory technology (code pushdown and embedded algorithms).

3%–5% reduction in revenue loss due to stock-outs

10% lower total logistics cost

Higher inventory turns

Limited insight into stock levels prevents course corrections in time to react to stock-outs or changes in customer demand.

Stock information is spread across many tables, while aggregates prevent quick access to information on inventory positions.

Inventory information is stored in general journal tables for simple reporting in real time on stock position and stock values. Users responsible for the supply chain can react to critical stock situations, and controllers are able to track and assess profitability.

Higher inventory turns

10%–15% lower inventory carrying cost

30%–40% higher inventory accuracy

A wild mix of user interfaces based on different technologies, using different navigation schemes, hampers the user experience and employee efficiency, particularly in the store where mobility and contextual information is key for better service.

User interfaces are transaction oriented versus role oriented and not based on the user’s work process; therefore, they are not telling the users what they need to do.

Visual harmonization of all user interfaces present identical look and feel and navigation schemes across all areas – access through role-based launch pads that empower employee with contextual information, insight to action, collaboration, and real-time access to information they need for their daily work.

15%–20% improvement in retail store FTE productivity

30% less time needed for decision-making

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10. Benefits express potentials and are based on early adopters of SAP S/4HANA or conservative outside-in benefits due to moving from traditional ERP to enhanced SAP S/4HANA and line-of-business and cloud capabilities. As each enterprise is at a different level of maturity, we recommend working with you to determine the value proposition for your enterprise.


Retail is a unique industry that requires flawless execution. The end-to-end lifecycle of delivering products and services while providing outstanding customer experiences is a challenge that requires precision and accuracy to win every time. Retailers must be ready to service their customers at any given moment with the right information, the right product, in the right location, and at the right price.

The capabilities delivered with SAP S/4HANA Retail for merchandise management and its many integration points into the complementing retail solutions help ensure processes run smoothly and efficiently across the entire customer engagement lifecycle.

In the reference architecture for SAP for Retail, the SAP S/4HANA Retail for merchandise management solution is the enterprise management solution for stable back-end operations and flawless omnichannel execution. The solution works in conjunction with the SAP Customer Activity Repository application, which is the single, unified data platform for retail planning, forecasting, and analytics. Together they form the digital core for Retail that serves to to connect your workforce, suppliers, consumers, and assets in real time. The digital core fuels your omnichannel execution by capturing every customer demand signal and responding in real time.

PLANMarketing and merchandising

SOURCEProcurement and

private label

SUPPLYSupply chain

SELLOmnichannel

customer experience

Digital core

SAP S/4HANA Retail for merchandise management

• Master data management for merchandising

• Assortment planning and management

• Retail price planning and management

• Promotion planning and management

• Merchandise buying• Replenishment

collaboration• Vendor agreement

management

• Replenishment planning and allocation

• Demand forecasting and planning

• Omnichannel inventory

• Omnichannel order response

• Point of sale• Omnicommerce

SAP Customer Activity Repository application

SAP S/4HANA Retail for Merchandise ManagementEnd-to-end solution powered by the digital core

Commerce

Store

Mobile

MarketingMarketing

Commerce

Store

Mobile

Commerce

Store

Mobile

MarketingMarketing

Commerce

Store

Mobile


11. Benefits are based on early adopters of SAP S/4HANA or conservative outside-in benefits due to moving from traditional ERP software to enhanced SAP S/4HANA plus line-of-business and cloud capabilities. As each enterprise is at a different level of maturity, we can work with you to determine the value proposition for your enterprise.

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SAP S/4HANA Retail for Merchandise Management Value proposition

Strategy enablement Business benefits11

Accelerate new business-model innovation and drive new revenue-generating opportunities

Understand every aspect of your business and adjust to rapidly changing business requirements: report in real time by function,region, category, channel, and product

Enable faster domestic and international expansion

Accelerate M&A synergy Manage risk and help ensure compliance

Higher inventory turns Lower inventory carrying cost Decrease in revenue loss due to stock-outs Reduction in total logistics cost Fewer markdowns and less waste Better inventory accuracy Improved retail store FTE productivity Higher customer satisfaction

Empowered employees IT benefits and TCO11

Higher productivity and faster user adoption through tailored user interfaces enabled by the SAP Fiori user experience

Improved user experience with access to data from anywhere on any device, with interactive graphics and analytics on a single copy of data

Greater ability of store associates and store managers to serve their customers effectively when equipped with the right information

Fast performance by up to a factor of 10 Memory footprint reduction by up to a factor of 5 Merger of OLAP and OLTP Elimination of many desktop clients Simplified software landscapes Native integration Reduced total cost of ownership (TCO) through

landscape simplification

SAP S/4HANA provides retail firms with a proven framework to adopt industry best practices while attaining operational excellence across financial and engagement management processes.

Strategy enablement

Business benefits

Empowered employees

IT benefits and TCO


In addition to SAP S/4HANA Retail for merchandise management, customers benefit from a complete portfolio of retail solutions built around the digital core with native preconfigured integration to allow firms to address the needs demanded by today’s digital economy. Processes are designed and built against an underlying reference architecture for an end-to-end flow – connecting front office with back office, digital channels with brick-and-mortar stores, transactional systems with optimizing applications, and on-premise solutions with cloud solutions.

The solutions listed below are the most pertinent and relevant to SAP S/4HANA Retail for merchandise management.

SAP Customer Activity RepositoryThe SAP Customer Activity Repository application provides real-time customer and business insight in retail and fashion in one location. It is a platform for consuming applications for promotions, merchandising, and assortment planning. SAP Customer Activity Repository receives transactional data from SAP S/4HANA Retail for merchandise management, such as master data and promotion, process, and inventory information. This information is used by the SAP Hybris® Commerce solution to provide omnichannel product availability and consistent price information into the various channels. Sourcing logic and order orchestration route the products to the right fulfillment locations. An embedded forecasting engine drives planning applications that feed their output back into SAP S/4HANA for execution.

SAP Merchandise Planning and SAP Assortment Planning are applications for the chief merchant officer. They directly consume data from SAP Customer Activity Repository and feed results back into SAP S/4HANA Retail for merchandise management to create new products for a collection and assign them to the store according to the product and location mix that the merchandising department has agreed upon.

The SAP Promotion Management application uses master data and the forecast from SAP Customer Activity Repository to plan optimal offers and promotions that are shared across the various channels consistently. The planning results are fed back to SAP S/4HANA and used for promotion execution.

SAP solutions for Retail with SAP S/4HANA


SAP Forecasting and Replenishment The SAP Forecasting and Replenishment application automates replenishment in retail. It integrates sophisticated algorithms for analyzing and predicting customer demand with the automated functionality required to manage multilevel product replenishment across an entire supply chain. It receives stock information, open orders, promotions, and master data from SAP S/4HANA, while optimized order suggestions are executed in SAP S/4HANA. Information is also integrated into the launch pad for store employees for review and seamless processing of store-based replenishment processes.

SAP Hybris CommerceThe SAP Hybris Commerce solution is the front-office layer in omnichannel retailing, delivering contextual customer experiences. It is tightly integrated with SAP S/4HANA for providing product information and prices and feeding back online orders for processing (see also the connection to SAP Customer Activity Repository for omnichannel product availability and pricing).

SAP Omnichannel Point-of-Sale application by GKOperate your brick-and-mortar retail store with point-of-sale applications from GK and tap in to omnichannel retailing as the point of sale retrieves online orders from SAP S/4HANA and calculates the right consumer price at the time of checkout, considering available offers stored in the pricing repository in SAP Customer Activity Repository.

SAP S/4HANA FinanceFinance accounting combines financial and management accounting and profitability data into one universal journal. It abolishes totals, indexes, and other predefined aggregates and relies on line items as a single source of truth. Multiple parallel documents for all valuations are posted in real time to help ensure correct values from the beginning. Execute closing tasks and interperiod processes in real time Run real-time reporting with complete drill-down by any dimension Use a single, unified data model to simplify processes, increase productivity, and reduce risk Execute depreciation runs easily with simplified processing logic and data structures

Retail Software from SAP with SAP S/4HANA


Accelerated Innovation for Retail

Need to accelerate innovationC-level executives in retail recognize the need to change and digitally innovate, but they don't know how to go about it. Many technologies are coming to the market now, but what companies really want are end-to-end use cases that will disrupt their markets or change their internal processes. Achieving this goal requires multiple elements of the technology portfolio, which SAP can bring together. It’s no longer state of the art to put modifications or upgrades into your ERP system that are time-consuming or lock your organization into systems that can no longer be upgraded.

Bimodal ITThe key to facing the challenge of exponential innovative business is a bimodal IT concept that secures the stability of the core back-end processes and simplifies IT operations on one side while enabling agile development systems to drive innovation by making use of the latest technologies. SAP S/4HANA Retail for merchandise management and other transactional business systems are mode-1 systems that put your company on a stable core and provide the integration and connection into mode-2 innovation systems.

SAP LeonardoSAP Leonardo is the digital innovation system to intelligently connect people, things and businesses. Leonardo integrates today’s transformational technologies including the internet of things, analytics, big data, machine learning, blockchain, into the SAP. We combine these with business services such as design thinking and industry expertise, to meet the unique needs of any company.

SAP Cloud PlatformSAP Cloud Platform is the key strategic platform-as-a-service infrastructure that provides the framework for the SAP Leonardo digital innovation system. SAP Cloud Platform already provides microservices for machine learning, blockchain, analytics, mobility, Big Data, security, user experience, user management but most of all integration into SAP’s business systems. All of these capabilities provide unique value for retailers through comprehensive IoT-driven solutions, process automation with machine learning, safer transactions using technologies such as blockchain, and the best experience to users.

Get started today Customers can collaborate with SAP development and consulting experts to start their innovation journey based on the SAP Leonardo digital innovation system. SAP runs design thinking sessions to explore opportunities and determine how to move forward using existing solutions and services or innovation. SAP also provides packaged offerings, targeted at a specific industry use case and designed to get customers quickly to their differentiated value proposition.

Mode 1:Run the businessBusiness transactions

Hyperautomated processes

Stable core

Mode 2:Innovate and

differentiate the business

Flexible and agile

Connecting people, things, and businesses

Intelligent

Data foundation

Business intelligence

Bimodal IT


In addition to the benefits that SAP S/4HANA Retail for merchandise management and its most relevant applications provide to key processes of retail, SAP provides a complete suite of solutions built around the digital core with numerous integration scenarios to allow firms to address all needs demanded by today’s digital economy.

Retail: SAP Portfolio with SAP S/4HANA and SAP Leonardo

Digital core: Core solution capabilities delivered as part of SAP S/4HANA Enterprise Management

Digital core: Solution capabilities that are also part of SAP S/4HANA Enterprise Management, but added or purchased as needed.

Extensions: Cloud-based (LoB) solution extensions that are fully integrated withSAP S/4HANA Enterprise Management, but added or purchased as needed.

SAP Leonardo: Solution capabilities that are powered by SAP Leonardo and included in the SAP Leonardo system, and how to add or purchase is not shown on this diagram.

Digital core

Extensions

Extensions

SUPPLY CHAINPROCUREMENT AND PRIVATE LABEL

• Commerce solution• Commerce, assisted service module• Sales cloud portfolio• Omnichannel point-of-sale

OMNICHANNEL CUSTOMER EXPERIENCE

• Forecasting and replenishment • Allocation management • Extended warehouse management• Transportation management

• Supply chain for extended warehouse management

• Advanced available-to-promise

• Merchandise planning • Assortment planning • Promotion management • Marketing

• Supplier collaboration• Business network• Agreement profitability and negotiation

• Master data management • Assortment management • Promotion management • Retail price & markdown management

• Core human resources and payroll• Talent management• Time and attendance management• Human capital analytics• Workforce forecasting and scheduling

• Financial planning and analysis• Accounting and financial close • Treasury and receivables management • Enhanced invoice management and

accounts payable

• Merchandise allocation execution• Distribution curve• Basic warehouse management • Inventory management and valuation

• Sales order management • Billing and invoicing• Store merchandise and inventory mgmt• Store connectivity

HUMAN RESOURCES

• Core Accounting • Basic financial operations• Profitability analysis and cost mgmt

• Supplier information and master data• Operational contract management • Merchandise buying• Private label development

FINANCE

MARKETING AND MERCHANDISING

Digital InnovationSAP Leonardo

Digital InnovationSAP Leonardo

• Global track and trace• Vehicle insights• Connected goods

• Predictive maintenance and service• Asset intelligence network

• Resume matching• Job matching• Job Standardization

• Time recording• Employee central solution connectivity

• Cash Application• Accounts payable• Digital Boardroom

• Master data governance• Exchange media

SAP S/4HANA Retail for merchandise management – retail end-to-end

SAP Cloud Platform

Custom

ize applications | Integrate apps, data and processes | Build new apps

• Business planning and consolidation• Governance, risk, and compliance• Shared service framework• Digital payment

SAP® Customer Activity Repository

• Contract consumption• Brand impact


Customers Are Achieving Value from SAP S/4HANA

Mini KingGuangzhou Mini King Food Co. Ltd. (Mini King) is a vertical enterprise that integrates R&D, refined processing, and retail sales of “green” leisure food. Its core business focuses on convenience food, and its products are sold across mainland China. The company offers more than 120 categories of products, including Chinese chestnuts, dried fruit, preserved fruit, and other healthy snacks.

With the help of the SAP S/4HANA Retail solution for merchandise management and the SAP Customer Activity Repository application, Mini King integrated its finance, procurement, and business processes in one central source. This made live decision-making possible based on real-time insights into its business. The new technology enables Mini King to collect information on customer behavior and product favorites. It can now make recommendations based on customer preferences, which has resulted in increased customer satisfaction and loyalty.

CompanyGuangzhou Mini King Food Co. Ltd.

IndustryRetail – grocery and discount

SAP solutionsSAP S/4HANA Finance andSAP Customer Activity Repository

Customer Web sitewww.gzln.cn/en/foodEnterpriseGroup.html

Click here for the source reference

MeijerMeijer Inc. is a privately held grocer and supercenter retailer. To keep pace with the fast-changing retail landscape, the company required an enterprise platform that supports its growth strategy and digital innovation requirements.

Meijer started the transformation journey with SAP S/4HANA Finance and SAP Ariba solutions to renew the business on three dimensions: put customers first, with closer relationships and reenergized omnichannel experience; leverage talent in a culture of leadership and innovation; and raise their competitive game with more customer-centric offers and a focus on cost to serve.

CompanyMeijer Inc.

IndustryRetail – grocery and discount

SAP solutionsSAP S/4HANA Finance andSAP Ariba solutions

Customer Web sitewww.meijer.com


http://www.gzln.cn/en/foodEnterpriseGroup.html

https://www.sap.com/documents/2017/10/ca915217-db7c-0010-82c7-eda71af511fa.html

http://www.meijer.com/

http://assets.dm.ux.sap.com/SapphireNow/sapphirenow_orlando2017/pdfs/468139.pdf



MEMEBOXMEMEBOX Inc., a Seoul-based consumer e-commerce retailer, sells Korean and international skincare items, perfumes, organic-based products, and various other cosmetics. It deployed the SAP S/4HANA Finance solution using SAP HANA Enterprise Cloud in just five months. With SAP S/4HANA Finance, the company is getting enhanced insight into customer interactions at every touch point, providing sales with real-time visibility into stock information.

Since the launch of the solution, MEMEBOX posted a 100% increase in revenue, 30% shorter delivery lead time to customers, and 50% increase in sales productivity with on-the-go data access as well as 100% improvement in inventory accuracy and 50% reduction in the closing period.

BenettonBenetton, a leader in the fashion industry with more than 5,000 retailers and 10,000 employees around the globe, selected the SAP Fashion Management application, SAP S/4HANA, and the SAP HANA platform to simplify its retail and franchise operations in one integrated system.

With SAP innovations, Benetton expects to increase its speed and flexibility in supporting distribution and sales processes in order to deliver superior value to its customers in this digital era.

CompanyMEMEBOX Inc.

IndustryRetail

SAP solutionsSAP Business Suite powered by SAP HANA and SAP S/4HANA Finance

Customer Web sitewww.memebox.com


CompanyBenetton

IndustryRetail – fashion

SAP solutionsSAP S/4HANA, SAP HANA, SAP Fashion Management, and SAP Customer Activity Repository

Customer Web sitewww.benetton.com

http://www.memebox.com/

https://dam.sap.com/mac/download/a.htm?c=46&k=lD5NtvRmC71CmCcCFkiF7S7FOF1DicmFFiAklN1xi1SRbC0vmx

http://www.benetton.com/



Snow PeakSnow Peak is a retail network with more than 100 stores selling products designed to meet the needs of campers and backpackers. Snow Peak wanted to serve its customers better by tracking and analyzing their buying histories to offer the most relevant and compelling products.

It has deployed the SAP S/4HANA Enterprise Management solution, SAP Hybris solutions, and SAP Predictive Analytics software to manage its customer points program, analyze customer behavior in real time, and make product suggestions while optimizing inventories and getting more productivity out of its staff.

WilkoWilko Retail Ltd., a family-run retailer with an online presence and more than 380 stores in Great Britain, has selected SAP S/4HANA, SAP for Retail solutions, and SAP Analytics solutions to power its digital transformation strategy. The company will use these SAP solutions to transform its customers’ in-store and digital shopping experience, with a particular focus on its growing millennial customer base.

CompanySnow Peak

IndustryRetail – outdoor apparel and equipment

SAP solutionsSAP S/4HANA Enterprise Management, SAP Hybris solutions, and SAP Predictive Analytics

Customer Web sitewww.snowpeak.com


CompanyWilko Retail Ltd.

IndustryRetail

SAP solutionsSAP S/4HANA, SAP HANA, SAP Customer Activity Repository, and SAP Analytics

Customer Web sitewww.wilko.com

https://snowpeak.com/

https://dam.sap.com/mac/download/a.htm?c=46&k=fk77bR5kSnRvkkA5RCCpivNDuFCSfNSRRvRFFvi5kRNRFl5FS3

http://www.wilko.com/

Studio SAP | 48048enUS (17/11)

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