RETAILER PROGRAM

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DURING MEETING:• Go through key points from Retailer

Packet—keep high-level

• Demo Tightening Serum or show before/after photos (White Papers)

• Demo Brightening Cream or show before/after photos (White Papers)

Research facility Introduce self as Regional Sales Director

for Jouvé

Schedule meeting with owner/manager

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PROGRAM SUMMARY

• Introduce Sales Sheet and purchasing options:

1. Sign up with Retail Account (price of the B.O.S.)

2. Have retailer select product configuration 10 of each product will be 500 PV)

3. Talk through loyalty discounts and cash back

incentives

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WHO IS YOUR MARKET?• Salons

• Spas

• Skin Clinics

• Boutiques

• Bridal Salons

• Alternative Health Professionals

• Inventory for Home Parties

• Etc.

LET’S GET STARTED

WARMING UP YOUR MARKETAfter you run through your own list of contacts, call everyone you know:

“I’m launching a new brand in the [INSERT GEOGRAPHICAL AREA] market. It’s a high-end, non-toxic skincare line that takes years off of your appearance in seconds. The best part is, the products in this brand not only work quickly, but yield long-lasting results as well. I am looking to share this opportunity with local retailers. I have an introductory offer that will really inspire them. Who does your hair, your nails, or cracks your back? If you could help me get to them, they will love you and I’ll be so grateful.”

When you say this, one of three things will happen:

1. They will want to know what the product is! You either have a sale, a new distributor, or a host for a home party.

2. They will know a few good people, maybe even in categories you haven’t thought of.

3. When you get the names and locations, it doesn’t matter if they make the contact for you because when you make the sales call, you have a warm entry. Start the sales call with “[INSERT YOUR CONTACT’S NAME] thought of you!”

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First, research the facility you’re approaching. Know what services they offer and what their price points are so you’ll know ahead of time how Jouvé can fit with their current product/service offering.

If approaching a facility where you don’t already have a contact, follow this example converstaion with the gatekeeper (typically a receptionist or assistant):

You: “Hi there, my name is [INSERT NAME] and I’m a Regional Sales Director with a new, high end, clean-label skincare line, Jouvé. Can I please speak with the facility manager or owner?”

If you get to speak with this person right away, introduce yourself and complement their facility and treatment offering. Then ask if you can chat with them about carrying your product line in their facility.

If the manager/owner is not available, follow the below:

Gatekeeper: “They’re not available right now.”

You: “All right, I’d love to leave a sales sheet for them.

When is a good time to come back and catch them?” Only leave product samples if they agree to a meeting or provide contact information for the owner/manager.

If you can’t make an initial connection in-person, it may take several tries to get in touch with the correct person at the organization. Follow up, follow up, follow up.

Once you get in contact with an individual with purchasing power, use the following notes in your conversation:

• “Hello, my name is [INSERT NAME] and I’m the Regional Sales Director for a new, clean-label, anti-aging skincare line, Jouvé. Our products are manufactured in the US and our company is quickly expanding into Europe and Asia Pacific.”

• “Currently, our anti-aging system consists of two products. The first is our Instant Tightening and Restoring Serum that works to smooth fine lines and wrinkles in just 90 seconds, but also contains powerful peptides that help diminish the appearance of wrinkles over time. Our second product is our Dark Spot Corrector and Brightening Cream, which uses an oil-soluble form of Vitamin C to brighten the complexion and lessen the appearance of dark spots and hyper-pigmentation.”

• “Both of our products have undergone rigorous third party clinical testing and I’d be happy to provide any additional data you’re looking for in this regard. From the looks of your facility and the products you carry, I really think Jouvé would be a great fit for your

customer base.”

LOCATION IS SELECTED, WHAT’S NEXT?

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Make sure you have a basic understanding of the active ingredients in each product as well as Jouvé’s Clean Commitment.

In-depth details can be found in the Retailer Packet.

INSTANT TIGHTENING AND RESTORING SERUMWhat causes the instant effect?

Silicates are natural minerals that sit on the surface of the skin and form a crystalline matrix to pull the

skin smooth in a matter of seconds.

What causes the long-term effect?

Snap 8, a powerful octa-peptide works on expression wrinkles to improve the appearance of fine lines and wrinkles over time.

DARK SPOT CORRECTOR AND BRIGHTENING CREAMWhat are the active ingredients?

An oil-soluble form of Vitamin C, BV-OSC, is a potent anti-oxidant that works with skin cells to reduce unwanted pigmentation resulting from sun damage, exposing a clear, even complexion.

Swiss Snow Algae exists in a harsh environment and produces carotenoids that protect it from environmental damage. In our Brightening Cream, this ingredient also protects skin cells from environmental damage, reinforces, smooths and hydrates the skin, reduces the visibility of age spots, and helps to smooth fine lines.

Japanese Coral Grass improves the skin’s barrier function, is a great ingredient for sensitive skin, reduces visible redness, and helps the skin retain moisture.

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PRODUCT DETAILS

CLEAN COMMITMENTJouvé is committed to using only clean ingredients without compromising on effectiveness. You will never find any parabens, phthalates, PEGs, synthetic fragrances, or artificial colors in any of our products.* *See our Never, Ever List for further details.

DEMONSTRATIONAfter you’ve gone through product highlights, ask if you can demo the Tightening Serum.

• If the person agrees to let you demo on them, you’ll need to have them remove their make-up (if applicable) only in the area you’re applying the Tightening Serum. Make sure to carry make-up wipes with you.

• Take a “before” photo (with their permission) or hand them a mirror and only demo the product on one side of the face.

• While the product dries, have them hold the Skin Illustration and walk them through what’s happening with the natural minerals that sit on the surface of the skin to pull it tight and smooth.

• Dab off any visible white residue with a damp cotton swab (or make-up wipe) and make a big deal about their results.

• If the person does not agree to a demo, that's ok, just go through the before and after photos in the White Papers.

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Emphasize how rare it is to find a product that can be marked-up 100% and how much they’ll make with each purchase at the retail price.

“Your results were so incredible and I know your clients will love these products too. The company has just released really fantastic wholesale pricing, let’s go through the numbers.”

“We also offer the following to retailers in our program:”

• Online ordering

• Simple software that allows you to track orders and incentives

• Marketing materials

• In-store training of any and all personnel

• Customer loyalty programs

• In store demonstrations

• Brand launch event

After you’ve covered pricing and perks, you have several options:

Approach from the perspective of an account manager.

Here, you can sign the individual up as a Member, with the B.O.S. only, so they can order product into their

facility themselves.

If you don’t want the Retailer to receive the full “ARIIX Welcome Campaign” through email, sign them up using your email address and forward any relevant information

to them yourself—you truly are their account manager.

The facility owner can easily qualify for IIX Membership by purchasing a 10 pack of Brightening Cream and a 10 pack of Tightening Serum (bringing them in at 500 PV) to retail as a complete, toxic-free, anti-aging system.

Explain the commission checks they’ll receive as cash back incentives. “The more you buy, the more you’ll get.”

Additionally, if they refer you to other retailers, they’ll have the opportunity to make commission off of those referrals.

“And don’t forget, we have a 100% money back guarantee if you are not satisfied with your products—

you have nothing to lose!”

CLOSE

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Rule of Thumb

Always stay in rapport. Pace, then lead.

Objections are common, narrow, and predictable.

I need time to think about it…

“Take your time. A decision like this is important. It looks like you make wonderful product mix choices. This is my territory, I will be back to answer any questions, give demos, and structure this to work best for you.”

It’s too expensive!

“Compared to what? Yes, next to drugstore products, but certainly looking at your area, your clients, and your products, we are coming in below market.”

I already carry another line.

“Oh, tell me about it. Yes, that’s a popular brand. Many of my clients carry that too. They feel that Jouvé works with that line nicely.”

Is this network marketing?

“Do you like network marketing?”

If yes.

“Wow this is your lucky day, we are the perfect combination of network and traditional retailing. You are going to love our program!”

If no.

“Wow, this is your lucky day. We are a hybrid, actually an integrated marketing company. There’s a group that does home parties and then there’s my group that focuses on brick and mortar retailers. Let me show you how this works...”

OVERCOMING RESISTANCE