retaining authority the consultant effect tim wagner vice president [email protected]...

25
Retaining Authority The Consultant Effect Tim Wagner Vice President [email protected] @prranch

Upload: derick-simmons

Post on 01-Jan-2016

217 views

Category:

Documents


1 download

TRANSCRIPT

Page 1: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch

Retaining Authority

The Consultant Effect

Tim Wagner

Vice President

[email protected]

@prranch

Page 2: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch

Raise your hands into the air and flail them about

as if there were no repercussions.

Page 3: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch

Big brands don’t haveanything you don’t have …

except more money.But, you have access to the same social media platforms, the

same Internet, similar tools, andthe same advertising opportunities.

And, you can emulate their strategieson a smaller scale.

@prranch

Page 4: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch

@prranch

Page 5: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch

How Should I Think About Marketing?

Marketing is about growth & domination

Increasing your market share

If I spend $100 and get $200, can I spend $200 and get $400?

At some point you will spend $1,000 and get $2,500

@prranch

Page 6: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch

What Should I Spend?

8-10% of total revenue (depending upon competition)

HA! You didn’t expect a real answer did you?

Funny how 10% works – tithe, savings, etc.

Could be as high as 25% for a startup

@prranch

Page 7: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch

What’s the right “marketing mix”?

Marketing = selling

Marketing properties are under your control:• Website

• Social mediums (sort of)• Email lists

Advertising is paying for attention• Not preaching to the choir, new customers

Public relations is getting “free” attention• Press outreach• Guest blogging

• Social mediums (sort of)

@prranch

Page 8: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch

Traditional Advertising

Audience and opportunities are diminishing

Price is still comparatively high for TV and print

@prranch

Page 9: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch
Page 10: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch

@prranch

Page 11: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch

Online Advertising

Text ads in search - PPC

Display advertising on other sites

Targeted

Cost is low per impression

Conversion (click) rate is low

Watch your cost per conversion

@prranch

Page 12: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch
Page 13: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch

@prranch

Page 14: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch

Display Costs

$300 might buy you 100,000 impressions

From which you can expect about 100 clicks

If you convert 10 of those clicks into customers you’ve

acquired those customers at $30 each

What’s the average revenue value of a customer to you?

@prranch

Page 15: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch

Owned Properties

Websites & blogs

Email lists

Social profiles

Control the message

Social marketing mix

@prranch

Page 16: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch

Why do people follow brands?

Page 17: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch

Owned Properties

Social marketing mix

Promotional Messages

Establishing Authority & Expertise

Curating Third-Party Valuable Content

Interacting With Fans & Followers

SMM is for – top of funnel, branding, some conversion

@prranch

Page 18: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch
Page 19: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch

Public Relations

News – angles, local

Networking – real life!

Social networking

Offsite SEO – link outreach

Guest posting

Broken link building

Ask

@prranch

Page 20: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch

Try Everything

Experiment

Learn from failure

Double down on success

@prranch

Page 21: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch

I love it when you call me

“Big Data”

Page 22: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch

Increase Marketingin Lean Times

Do you believe in your product?

You don’t shrink to grow

Advertising brings revenue

@prranch

Page 23: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch

Marketing is Forever

There is no “set it and forget it”

There are no reliable shortcuts

You don’t do any kind of marketing once – SEO included

Your goal is to increase your marketing spend constantly

Efficiency, not cheapness

@prranch

Page 24: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch

If You Ever Hire an Agency

Ask only one question:

“I have this much budget - $XX. What is the most

you can do with that money?”

@prranch

Page 25: Retaining Authority The Consultant Effect Tim Wagner Vice President tim.wagner@wrightimc.com @prranch

[email protected] @prranch