Review for Midterm Exam -

Mgmt 464Winter 2011

Bring Scantrons for the midterm

Five Practices of Leadership - Text

•Model the Way

•Inspire a Shared Vision

•Challenge the Process

•Enable Others

•Encourage the Heart

Common Themes Throughout the

Text•Assess the situation at Hand

•Values

•Culture

•Players

•Know Where You’re Headed - Vision

Communication

•Engage in Conversations

•As a Group

•Individually

•Face to Face

•Often

•Practice Your Communication Skills and Refine your vision as You Retell It

•Practice Listening Skills and Pay Attention to What You Hear and See

•React Accordingly

•Feedback is a Two-Way Street

Get Real

•Don’t Try to be What You Aren’t - Be Authentic

•Be Consistent

•Be a Model of What You Wish Others to Be, or Do

•Act in a Timely Fashion

•Know Yourself

•Strengths and Weaknesses

•Continue to Make Yourself Better

•Self-Actualization (Maslow)

•Learning from others

•Self schooling

•Continuous Process

Constituents

•Know Those Around You

•Competencies

•Values

•Motivators

•Valued Rewards

Set Goals

•Difficult

•Achievable

•Specific

•Meaningful

•Time Frame

•Objective

Incentives/Recognition

•Personalized

•Informal and Formal

•Timely

•Thoughtful

•Appropriate

•Monitor Progress toward goals

•Continued consistency with Vision

•Provide assistance where/when needed

•Learn lessons along the Way

•Reward desired behavior

Animate the Vision

•Symbolic Language

•Create word images

•Speak from the Heart

•Verbal and Nonverbal

•Positive Communication Style

Change Requires Leadership

•Constant Awareness

•“Outsight”

•Develop/Institute Program of Info Gathering

•Catch Ideas Very Early On

•“Never Turn Your Back on the Ocean”

The Workplace

•Climate of Trust

•Climate of Learning

•Social

•Friendly

•Community

General

•Always on Stage

•Credibility the Key

•Know Yourself - Personal Audit

•Develop Yourself

•Surround Yourself with the Best

•Be Yourself

Stuff Not in Text

•“What You Are is Who You Where When”

•What Forms Values

•Age 20 - Values Established

•Management Implications

•“Significant Emotional Event

•Lewin’s Change Model

•Unfreeze

•Change

•Refreeze

•Bass and Burns

•Transactional/Transformational Leadership

•“New Manager” Case

•Delegation of Authority

•Assignment of Responsibility

•Accountability for Your Actions

•Internal vs. External Locus of Control

•Intrinsic vs. Extrinsic Rewards

•Invention

•Technology

•Innovation

•Entrepreneurial thinking

•Intrapreneurship

•MBWA

•Knowing When to Hold ‘em and When to Fold ‘em

•Participative Decision Making

•Displaying Emotion

•Strategic Planning Model

•Conceptual skills

•Human skills

•Technical skills