REVIEW: Theories of Work and Motivation

Theory X “traditional” lazy money

avoiding responsibilitythreats anxiety direction

control rewardslower order needs

Theory Yintegration

responsibilityself-actualisation

creative original potential “progressive” self-controlhigher order needs

1. Douglas McGregor (The Human Side of Enterprise, 1960)

Criticism of Theory Y (Abraham Maslow):- too excessive demands for responsibility & achievement - all people need security & certainty

Theories of Work and Motivation2. Frederick Herzberg

(Work and the nature of man, 1959)• Two factor theory of job satisfaction:MOTIVATORS SATISFIERS- Achievement - Pay and benefits - Recognition - Labour relations- Work itself - Job security- Responsibility - Working conditions- Promotion - Status- Growth

Criticism: There will always be boring, repetitive jobs!

Solutions: team responsibility, rotating repetitive tasks, corporate culture → MK, p 18: Vocabulary

Vocabulary focus• Labour market / job market

- the ________ and type of jobs that are ________

in a particular placeThe effects of...

privatization?IT development?globalization / global competition?

need for efficiency flexible labour markets

Labour market deregulation

• Deregulation- ending/removing or relaxing restrictive laws

• Labour market deregulation?

number available

lay-offslay-offs

Vocabulary focus

• Labour market deregulation – laws regulating

labour markets and employment practices

removed or relaxed → Flexible labour markets

• CONSEQUENCES:- w_rs_ _ing working conditions- unwelcome changes in employment patterns: uns_ _ _ _ed, p_r_ - _ i_ e, c_su_l jobsnon-u_ _ _nised workers

Vocabulary focus• Labour market / job market

- the number and type of jobs that are available in a particular place

• Deregulation- ending or relaxing restrictive laws

• Labour market deregulation – laws regulating labour markets and employment practices removed or relaxed → Flexible labour markets

• CONSEQUENCES:- worsening working conditions- unwelcome changes in employment patterns: unskilled, part-time, casual jobsnon-unionized workers

SUGGESTED READING (especially if, during the oral exam, you need to prove you deserve a higher grade): RB, p 44-45 Recruitment (The World is Flat)

• dismiss, fire, boot, bounce, can, discharge, drop, sack• These verbs mean to terminate the employment of: was

dismissed for insubordination; was booted for being late; afraid of being bounced for union activities; wasn't canned because his uncle owns the business; resort workers discharged at the end of the season; was dropped for incompetence; was fired unjustly; a reporter sacked for revealing a confidential source. Read more: http://www.answers.com/topic/dismiss#ixzz2EuEQYXHs

• lay off, make redundant, let go• What are the most common reasons for firing people?• Which company departments are responsible for

dismissing staff?• How does the procedure for dismissing staff work?• Can you think of any unusual ways to fire people?• Suggested reading: RB, p 43 U r sacked

LABOUR RELATIONSor

INDUSTRIAL RELATIONS

• Employers vs. __________

• Management vs. ___________

• Management vs. unions: a) labour unions b) trade unions

LABOUR RELATIONSor

INDUSTRIAL RELATIONS

• Employers vs. employees• Management vs. employees• Management vs. unions: a) labour unions

b) trade unionsWhat are labour unions or trade unions?What do they do?What can they do when dissatisfied?

Trade / labour unions:

1. Negotiate over 3 main issues:

• F_ _ _ wages

• R_ _ _ _ _able working hours

• S_ _ _ working conditions

Collective bargaining

Trade / labour unions:

1. Negotiate over 3 main issues:• Fair wages• Reasonable working hours• Safe working conditions2. Defend workers with individual grievances3. Take industrial action:

- strike, go-slow (slowdown), picketing, working-to-rule

→ RB, p 41: I & III, IV, II

Collective bargaining

Provide opposites – labour market conditions1. white-collar worker2. permanent job3. skilled worker4. job security5. flexible labour market6. employment7. upturn8. economic recession 9. regulation10. a growing gap11. a widening gap12. a reversible process 13. stability14. stable

Ta-taaaa:• white-collar worker• permanent job• skilled worker• job security• flexible labour market• employment• upturn• economic recession • regulation• a growing gap• a widening gap• a reversible process • stability• stable

• blue-collar worker• temporary job• unskilled worker• job instability• stable labour market• unemployment• downturn• economic recovery• deregulation• a decreasing gap• a narrowing gap• an irreversible process• instability• unstable

→ RB, p 42, 1b

RB, p 42 1c: Denis MacShane on trade unions (summary in note form):

• The role of unions:– Voice for the __________ of workers– P__________ & e_____________ role

• Govt. and companies should:– ___________ unions– ___________ unions as _________

Denis MacShane on trade unions:

• The role of unions:– voice for the interest of workers– political & economic role

• Govt. and companies should:– encourage unions– accept unions as partners

Complete the sentences in ex. 2

MARKETING• PRODUCTS AND BRANDS• MARKETING• ADVERTISING

Xmas homework:-

- bakalar / lignje / slane srdele / oborita riba????- patka s mlincima / Tuka / Odojak- X-mas carolling- dobra volja

- read: Products (MK p 60-61) & do exercises(pls. follow my instructions for unit PRODUCTS on the web)

We have our work cut out for us!January 2014:

8 Jan (Wed) – Products & Brands (checking)+ Intro to Business Correspondence & Applications

9 / 10 Jan (Thu/Fri) – Marketing – Enquiry (BC)

15 Jan (Wed) – Advertising - Complaint & Apology (BC)16 / 17 Jan (Thu/Fri) – Backlog & practice

22 Jan (Wed) – Revision23 Jan (Thu) – Revision24 Jan (Fri) – 2nd progress test (12.00 & 13.00)From 27 Jan (Mon) - ORALS