revised employee empowerment & retention

8/10/2019 Revised Employee Empowerment & Retention

1/23

Employee Empowerment &Retention


2/23

Employee Loyalty

Why? What? How?


3/23

Employee RetentionWhy??


4/23

Employee Empowerment & Retention

Why??

Employee

Loyalty&

Empowerment

Globalization&

Competitionto Hire

Profits &

Growth

Lifetime

employmentdoes not

exist

Employeeloyalty &

Customerloyalty

LowerEmployeeTurnover


5/23

Employee Loyalty- Articles and Interviews

Professor Mathew Bidwell from Wharton management

Loyalty is to Individuals, Not Institutions.

Processes handled fairly in the organization - encourages loyalty.

Pankaj Bansal, Co-founder and CEO, People Strong

Business Today -Edition: March 4, 2012

The employee has become a more informed customer.

Article by Careerbuilder.com and reposted by Forbes in 2011 that

discussed Declining Employee Loyalty

76% of full-time workers would leave their current workplace if the

right opportunity came along.

Other studies show that the average company loses from 20% to 50%of its employee base each year.

Mr. Kiran Karnik, Former President, NASSCOM (2001-2007)

IT companies face an attrition rate of 35-40 per cent a year, while top-

end ones have an average of 15 per cent.

Professor Mathew Bidwell

Wharton management

Pankaj Bansal, Co-founder

and

CEO, People Strong

Mr. Kiran Karnik,

Former President,

NASSCOM (2001-2007)


6/23

Diane Bergeron, an assistant professor at Case Western's Weatherhead School of

Management in Cleveland: Loyal employees go beyond to help the organization improve.

Employee LoyaltyBoon to the Organization


7/23

Companies with the lowest turnover of employees have the

highest profit per employee.

Employee Loyalty& Customer Loyalty


8/23

Employee Loyalty

If you are seeking loyal

employees and higher retentionrates, you might want to ask

yourself "Are you loyal to your

employees?" Ask not what

your employees can do for you,ask what can you do for your

employees.


9/23



10/23


11/23

Motivational Needs

Business Today, Indicus Analytics and People Strong 2009:

HR strategy needs to be differentiated for different genres of employees.


12/23

Employee LoyaltyUnderstanding Employee Behavior

VideoMunnabhai


13/23

Employee LoyaltyUnderstanding Employee Needs

Met Lifes 9th Annual Survey of Employee Benefits:

71% of employees who are satisfied with their benefits, report being very loyal to their employers.


14/23


15/23


16/23

l & i
http://www.tata.com/index.htm


17/23


Tata Consultancy Services

Topped the Business Today- Indicus survey of India'sBest Companies to Work for in 2009

Mr. Ajoyendra Mukherjee, Vice President and Head ofGlobal HR, talks to Business Today :

Key objective: Keeping employees productive andhappy.

Lowest attrition rate in the IT sector, at 12.8 %,compared to 15.4 % for its nearest competitor, Infosys.

70 % of the Tata company's total cost is incurred onpersonnel.

Health care benefits are the best in the industry.

While pay hikes are nice, what mattered to employeesmore were promotionsgave a sense that their careerswere on track.


18/23


Tata Consultancy Services

'Mpower: deals with issues that employees.

'Maitree: It's employees plus their spouses.

Clubs for trekking, music, dance, photography andquiz.

Annual survey called 'Pulse - Compensation benefits.

Star of the project - GEMS points.

Employees trade their GEM points for products from

select vendors.

Mr. Ajoyendra Mukherjee,

Vice President and

Head of Global HR, TCS

E l E & R i


19/23


Microsoft

Microsoft- Employees Speak

Joji Sekhon Gill, a Senior Human Resource Director,

Flexible Work Timings: She has two critical

responsibilities: a three-and-a-half-year-old daughter

and an ailing 87-year-old father. So there are days

when she comes to work at eight in the morning andleaves by 3.30 pm.

Ankur Arora, a Solutions Specialist, has formed a

music band with four colleagues. He believes a

people-friendly organization should be able to tell its

employees: "You are doing a great job and enjoy your

life." Arora does.

E l E & R i


20/23


HCL Tech

Program called Art Box at HCL Technologies,

way for employees to pursue their passion.

Starting with 100 people, Art Box is now

overflowing with 1,300

An employee earns points when appreciated by

colleagues, which can be redeemed for

goodies.

Sheetal Sawhney, Manager,

HCL Tech


21/23


Marriott Hotels India

Four houses: Elephant, Lotus, Peacock and Banyan.

'Koffee with the GM'

Integrity Hotline : For employees too shy to talk

Six offs in a month and financial support for higher

education.

Employee birthday: Dine and stay in the Marriot

hotel with their spouse or family.

Learning center

Awards and recognition for outstanding

performance.


22/23

Employee Empowerment &

Retention

Video : Interview with Mr. Greg Tunney ,

CEO of R G Barry Corporation.


23/23

Thank You

revised employee empowerment & retention

Documents