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FOR TOWNS AND CITIES

#36

FREE PLACE MEMBERSHIP+ UK BIDS FEASIBILITY PROGRAMME

+ New Job Alerts + Slough Regional Networking Event+ Placemaking News from Across the UK+ Advice from Expert Bloggers

illumination inspired

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REVIVE & THRIVE’S

What’s In

Editor in ChiefStephen Blackwell

WWW.REVIVEANDTHRIVE.CO.UKTel: 03330 124285

Edition #36

Assistant EditorMark Barnes

REVIVEANDTHRIVELTD@REVIVE_THRIVE

© 2019 Revive & Thrive

Slough Regional Networking

Membership just became free

Clicks and Mortar Initiative

BID Programme gets underway

4. No More Membership Fees

6. How to Brexit-proof your marketing plan

7. Regional Networking Events - Slough

8. New Job Alerts

10. Family and place

12. UK BIDs Feasibility Programme

13. Clicks and Mortar brings online brandstoSheffieldshoppers

15. ChesterfieldInvestment Summit 2019

16. Altrincham’s BID is coordinating group walks to Altrincham on ‘Quietways’

17. Community spirit and teamwork on show in Northwich

18. Great British High Street Awards judges visit Northwich

20 New BID Healthcheck Service

21. Bristol pioneers tap-to- donate scheme to help prevent homelessness

22. Chippenham BID aiming for another term

22. Still time to book for Tourism Management Institute Annual Convention in Chester

23. Swansea’s Bars and Clubs Recognised for Best Bar None Achievements

24. £170,000 scheme to improve Bath’s busiest street

25. SouthLanesteamtofillempty shops with artwork

26. Busting myths about BIDs

29. Ideas from Across the Pond...

30. We Are Stoke-on-Trent: How painted doors are brightening up Hanley

31. Hatecrimeoffenderswillbe banned from city centre venues

32. Manchester city centre stores willbeofferingamazing discounts to students this month

36. Companies happy to enrol as FriendsofMansfieldBID

37. Banbury’s40closedshopsoffer opportunities, say experts

38. Borders businesses being offeredsharesofnear-£190,000 facelift fund

42. Business Improvement District Services – 5 stages

45. Video produced to celebrate UCI visit to Northallerton

Welcome to a very special Place Magazine #36.

This issue marks what we think is a very exciting turning point in Revive & Thrive’s focus as we make our membership free for places to encourage and grow our network in the spirit of collaboration and connection. Read the full statement overleaf to see more about this.

Apart from this big change we have another busy month ourselves with a great looking event coming up in Slough on the 15th. Please do come along - it’s completely free for members. There will be specific focuses on crime reduction, dealing with homelessness and ‘greening’ your place as well as several other interesting place solutions. Have a look on page 7 for the full line-up.

Some very interesting projects are covered this month with again many stories of places using artwork to improve their image as in Colchester and Hanley. Just a few days ago Bansky opened a ‘store’ in Croyden in a vacant retail unit and, as we can see in Banbury, the issue of vacant units is one being addressed in every place - with a clear focus on recreation, art and leisure. Have you had art installations in vacant units on your high steet? We’d love to hear and share your stories.

If you’re thinking about a career move then this month is a good time to start looking as we have three fantastic vacancies to fill on page 8 and one of them is with our growing team!

Our new focus is on sharing, collaboration and communicating within our network so please do keep sending in your projects, ideas, blogs and photos so we can show everyone what you’re doing for your Place.

Stephen Blackwell Marketing, Events & Membership Manager

E: stephen@reviveandthrive.co.uk Telephone: 03330 124285

Pioneering Donate Project

Closed shops an opportunity?

New

Members

Welcome

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REVIVE & THRIVE’S

We’re Growing our NetworkNo More Place Membership Fees

As we near the end of another decade, Revive & Thrive has been reviewing the last ten years in order to prepare for the next ten.

PartofthisreflectionhasledRevive&ThrivetofocusonincreasingcollaborationacrossUKtownsandcities.Thismovewillincludenumerousphaseswiththefirstbolddecisiontoscrapmembershipfeesfor places.

The new Board of Directors feel that there no longer exists a need for any organisation to place a further drain on cash-strapped Councils or take away a BID’s operating budget with membership fees. Revive & Thrive from 24th September 2019 is scrapping Place Membership fees and introducing a token administrative fee of £20.20 (plus vat) for 2020.

Furthermore, to align free renewals, anyone joining with Place Membership from the 24th September 2019willonlypay£20.20affordingmembershiprightupuntil31stDecember2020.Thiswillenablemembership for over 15 months for £20.20

Revive & Thrive’s Founder and MD, Mark Barnes said “It is key that we recognise the changes in our industry and work with them. Place Managers, largely work in isolation so collaboration with other places is essential.”

He added “Since Revive & Thrive’s inception six-years ago, austerity has continued to put an ever tighter squeezeonCouncil’sbudgets,CouncilOfficersaretoobusycoveringforthosecolleagueswhosepostshave been deleted, digital communications have made remote collaboration easier and the landscape in umbrella support for place membership has become more competitive. In my view, given all these factors, the membership model has become redundant.”

+VAT

You can now join us for a small admin fee of only

giving you membership

until the end of

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PLACE FOR TOWNS AND CITIES

Benefits include: • National and regional networking

events covering issues and policy affectingyourplace

• A single voice to lobby for positive change nationally

• Unlimited access to Revive & Thrive’s Non-Executive Board, Steering Group, Regional Advisors and Expert Panel

• Exclusive member only updates• Promote your place and BID by

writing free articles for monthly Placemagazine

www.reviveandthrive.co.uk/join

• Updates on the latest technologies and solutions for places

• DiscountsandspecialoffersfromourPlace Solution Members

• PlaceMagazine:discountsonadvertisinginPlaceMagazine

• Recruitment Service: Target your advertspecificallyatexperiencedplace management and Business Improvement District professionals

• YouwillbenefitfromunlimitedaccesstoRevive & Thrive Advisory Service

Be a part of a national network of place practitioners, BIDs, Councils, businesses and passionate people that facilitates discussion, learning, networking and up to date policy so that you can do your job supported and no longer in isolation.

As a place management professional, business or passionate resident, becoming a member of Revive & Thrive will provide you with regular networking opportunities, updates on practial place solutions, policyandhowthiswillaffectyourwork.Wewillpromoteyourwork,eventsandprojectsviaourmonthlyPlacemagazine,websiteandsocialmedia.We’llalsogiveyoudiscountedentrytoregionaland national events!

How to Brexit-proof your marketing planShoppers have two major dates on their mind as we enter the last quarter of the year; Christmas and Brexit. So often, the high street is like the temperature gauge of the UK economy, any quibble, any shift and it is felt here first. Consumers might be concerned about managing their spending as they prepare for any potential economic upset in the event of a ‘no deal Brexit’ or of any continued economic uncertainty. Yet high streets, and their retailers, can work to make themselves Brexit-proof and to allay any consumer fears as the festive season approaches.

2019 has not been an easy year for many British high streets and retailers. The three months over the summer recorded a fall in shopper numbers on the high street of 3.1% according to retail data company Springboard. People visiting retail parks rose by 1% in August.

The British Retail Consortium has cited cautious shoppers as an increasing problem for retailers. The political uncertainty has made consumers think twice before making purchases.

It isn’t all doom and gloom. At times of uncertainty, shoppers can be persuaded to buy. As we enter the festive season, a little retail theatre can invoke a sense of seasonal joy, and help see cash desks ring along with Christmas bells. Talking to consumers and creating a marketing plan designed to make the consumer feel confident and enthusiastic about a purchase can help Brexit-proof a high street.

The first step is to create a free reason to visit. The impulse consumer is one driven by an experience. Inspire a

shopper with a pop up activity, perhaps a little music, a performance, or a tie in with a local arts event, will help increase footfall and can tie the experiential into the impulse buy.

The high street has long been driven by an events based marketing strategy, from Easter to Valentine’s Day. When shoppers have more leisure time we want them to shop. Consumers are often quite savvy when it comes to these retail-themed events. It’s important, therefore, from a marketing perspective to focus on these events from an experiential, as opposed to an offer driven, activity.

Fortunately, autumn is the perfect time for a little retail theatre. First Halloween and Christmas can fill a high street with decorations, create the opportunity for a band or musician, or a family friendly activity. Working together with retailers, it can be beneficial to every store.

The second step is to focus on local offers. Tying in with a local partner, or perhaps highlighting a local tradition, can drive a retail event, but do so in a way that talks to the local consumer very differently. These events can be lifestyle driven, and this is an evergreen strategy, not simply one for the festive season. Teaching the consumer a valuable new skill can help to showcase the skills, abilities and experience on your high street. Wine-making, how to make seasonal vegetarian recipes or how to create a healthier lifestyle, can inspire your shoppers. It can also encourage a high street to work together creatively, to put themselves at the heart of their consumers’ interests.

The modern, experiential consumer is interested in the hyperlocal, and nowhere does this have more potential than on their nearby high street. What

makes you special? What story can you tell about your high street that makes you different from everywhere else? Social media is designed for storytelling, so communicating their narrative directly to consumers helps to tell people that when they visit you they’ll be doing something different, something special. Selling yourself on your unique-ness can help you develop a close bond with your consumer, and not only give them reasons to shop but inspire them to keep coming back!

Shoppers care about sustainability, and this can be a core communications tool to help show your audience you care. Recycling points, explaining your green credentials, these are vital ways of explaining your mission and values to your consumers. If you shop local, or if you use local suppliers, tell your consumers. If you’re passionate about reducing waste, shout about it. You’re giving conscious consumers a sense of why sustainability is important to you, and crucially, why you’re a vital part of their (and your) community.

At the heart of a marketing plan is the idea of putting ourselves in the shoes of a consumer. What are they thinking about, how can we be part of their decision making process? If the consumer is feeling cautious and concerned, then the local high street can play a role by making them feel safe and secure. Championing the local, driving a unique experience and encouraging impulse purchase can help Brexit proof your shoppers and give the high street something to celebrate this season.

For me info on how we can bring vitality to you location this season please call Alison Bowcott-McGrath on 0161 8501400 or 07870 176949.

Alison Bowcott-McGrath

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REVIVE & THRIVE’S

SloughBook Now for 15th Oct

2020 Events Cheltenham - Feb 18thSt Helens - March 18thWorthing, Brent, Port Talbot & Buxton tbc

*Subject to confirmation

Regional Networking EventsSlough Oct 15th 2019

Revive and Thrive have teamed up with Slough Borough Council and the Slough BID Steering Group to create an event that will be an essential networking and strategic knowledge sharing event for the area ahead of it’s BID development. We already have a brilliant and diverse lineup of speakers who will shedding lights on a range of subjects from dealing with homelessness and crime to setting up WIFI, experience, wayfinding and a green agenda.

Agenda15th October 2019, 9.45am - 3:30pm

Registration, Refreshments & Networking

Welcome - Andrew Wright, Chairman of the Slough BID Steering Group

Connecting Places - Luke Baldock, Elephant WIFI

New Drivers for ‘Green’ Streets - Hugh Frost, Revive & Thrive

Speed Networking Session

Lunch

Reducing Business Crime in your High Street - Martin Blackwell, Consultant

Homelessness in Cardiff: A Case Study - Carolyn Brownell, FOR Cardiff

Boosting footfall using mobile apps - a blueprint that gives your high street a digital edge - Hamzah Malik, Regent Branding

Coffee Break

Using Design to Connect People to Place - Jonathan Docksey, Design JD

Creating Real ‘Experience’ in Town Centres - Jeremey Rucker, City Dressing

Summary and Close - Russell Downing, Revive & Thrive

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PLACE FOR TOWNS AND CITIES

BID Manager - The Big Heart of Merthyr Tydfil BID

Job title: The Big Heart of Merthyr Tydfil BID Manager

Responsible to: The Big Heart of Merthyr Tydfil Board of Directors

Reporting to: Chair of the BID Board

Duration: Fixed term until 30 September 2022, with the opportunity to extend following a successful 2nd renewal ballot. Probationary period of 6 months.

New Job AlertsHours of work: 37 hours per week. Regular evening and weekend working required.

Salary: c £32,000 per annum depending on experience

Benefits: 25 days holiday, pension contribution

Location: Merthyr Tydfil town centre

Role SummaryThe Big Heart of Merthyr Tydfil is seeking an exceptional leader to drive the BID forward through its 2nd term to a successful renewal ballot in 2022. The successful candidate will combine

strategic vision and leadership with excellent project management and communication skills.

The role will focus on both leading and managing the BID and on ensuring the implementation of the BID Business Plan 2017-2022. The BID delivers projects across four main themes: Promoting, Engaging, Welcoming and Transforming. The current operating budget is c£150k per annum and the BID area includes some 285 hereditaments.

The post holder will be expected to engage with, develop and maintain excellent relationships with levy payers and non- levy payers, public and third sector organisations in the town centre.

Chief Executive Officer - Slough BIDJob ProfileSalary: £40,000 – £50,000 p/a, dependent on experience

Benefits: 25 days annual paid leave (excluding bank holidays), pension contribution and travel allowance.

Hours: 37 hours per week, this will include some early morning, evening and weekend work, it is expected that you will manage your own time around the business needs.

Position: This is a fixed term position to 31st April 2025, with the opportunity to extend for a further five years following a successful renewal ballot.

Accountable to: The BID Board of Directors

Reporting to: Chairman of the BID Board of Directors

Role SummaryThe BID is seeking an inspirational and innovative leader to establish it in the first five years of operation. The Chief Executive Officer will combine strategic leadership with great team building and management skills. This is a unique

opportunity for a successful leader to make a real impact in a high-profile role that will fundamentally influence the future of Slough.

A Business Improvement District (BID) is an independent, business-owned, -funded, and -led company, which seeks to improve Slough town centre as a location for commercial activity. The businesses in the area pay an annual mandatory ‘levy’, which is spent delivering a business plan created and driven by its levy payers. Every five years the business plan is reviewed, and if more is to be achieved, a new business plan is voted upon by its levy payers.

To find out more about these jobs click here

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REVIVE & THRIVE’S

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PLACE FOR TOWNS AND CITIES

Due to the growth and expansion of Revive & Thrive we now seeking a second BID development Manager to join our team. Home based, you will primarily be responsible for business engagement and consultation within our growing portfolio of BID feasibility and development projects. Ability to travel and stay overnight will be essential for this role.

Competitive salary, Company car, and benefits commensurate with position.

For full details please contact us at russell@reviveandthrive.co.uk

We’re Hiring!

Family and placeFamily owned firms are critical to your place. Imaging loosing just under half your retailers, restaurants and hotels from your place. Statistics highlight the impact of family businesses on these sectors. According to the IFB 85% of all private businesses in the UK are family owned. 46% of all those employed in retail and wholesale work for family firms. Family owned hotel and restaurant businesses also account for 46% of the total employment in that sector.

How the ‘family business’ is lost in place consultations

It’s simple. Family businesses are involved in consultations but they are identified as retailers, hoteliers, restaurateurs or wholesalers. Numerous academic papers acknowledge that family businesses do have an impact on regional planning. They argue that the regional impact of family business may be down to a combination of the embeddedness of the family firm in their community and the role personal relationships play in local networks.

The academic argument on family business impact

Academic papers show that network roles and choices made by individuals within family businesses are different to those in non-family business. This is because family firms have a social and emotional attachment to their place, which is referred to as ‘socioemotional wealth’. Those with high socioemotional wealth tend have more positive impacts on their local community than non-family firms. In some cases, family firms may value socioemotional wealth over financial performance. It should be noted that there is some evidence that this commitment to place, above financial reward, is not exclusive to family business. But family connection to place plays a key part in this decision.

The emphasis of public sector support for regional development on quantifiable measures such as GVA can identify the impact family firms have on place. However, at times this may be overlooking the long-term value of socioemotional wealth to that place.

Practical steps to ensure the longevity of family firms

Several organisations such as the Family Business Network and Family Business United celebrate the best of family businesses regionally and nationally. There are also others who work on supporting the successful transfer of a family business from one generation to another. Be the Business offer various levels of support or family businesses and are working on next generational family business workshops. Thomas Jardine & Co work with the Family Business Network and Be the Business and would be happy to put you in touch with either of these great organisations.

Bring place and family closer together

When making plans for the business sector in your place, please do not just focus on the standard industrial sectors. Consider the generational firms based in your place. Support them and encourage the birth of new family businesses in your place. Successful businesses that are based in a place will look after that place for generations to come.

Keith Jackson

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REVIVE & THRIVE’S

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PLACE FOR TOWNS AND CITIES

DRIVING FOOTFALL, DWELL TIME AND SPEND THROUGH...

www.maynineteen.co.ukwww.pinpointer.uk

PLACEMAKING STRATEGY

MARKETING COMMERCIALISATIONEXPERIENTIAL EVENTS

For a discussion on how we can enliven your location please call Alison today on 0161 850 1400

ENLIVEN YOUR

PLACE

MAYNINETEEN_Destination R_FP_280x210_AW.indd 1 13/03/2019 17:40

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REVIVE & THRIVE’S

Changing the landscape of UK BIDsThe United Kingdom’s only programme that gives every place the opportunity to establish the feasibility of a BID without risk and maybe even without a fee.

Revive & Thrive Ltd is the only UK organisation to offer the United Kingdom BID Feasibility Programme (UK BFP) enabling risk-free research into the feasibility of a Business Improvement District (BID) for your locality. Your place won’t pay a penny until the BID goes forward into the development phase and even then, there may not be any fee at all.

The new UK BFP provides, with

no upfront fee, the opportunity to receive a full BID feasibility study giving you:

• Confidence that a BID will work• Quality, data driven business

consultation• BID boundary and levy options• A full Revive & Thrive feasibility

report on a BID in your area, including approximate levy income and representative data on the business landscape in your area.

We specialise in BIDs for towns, cities and industrial estates, giving you the benefit of an expert and experienced team, passionate about places.

The best part of this programme is that if the study finds that the BID is not feasible for your area, or if you choose to work with Revive & Thrive to develop your BID, then you won’t have to pay for the feasibility study at all. The feasibility study could be absolutely free. If you decide to proceed with developing a BID and choose to partner with a different company the full cost of the feasibility will be payable.

Applications are now available and full information is online with the link below.

Numbers are limited so please ensure that your place is at the front of the queue by registering your potential

interest on the form here.

Apply Now

First

Locations

Now Being

Approved!

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PLACE FOR TOWNS AND CITIES

Shoppers are being given the chance to discover up-and-coming online brands on the high street, as part of a new initiative aimed at boosting businesses

Small Business support network Enterprise Nation, in partnership with Amazon, Square and Direct Line for Business, has opened the UK’s fourth Clicks and Mortar pop-up shop on Pinstone Street, Sheffield. The shop will feature more than 50 small online brands from across the UK who will be meeting customers and selling on the high street for the first time.

Clicks and Mortar Sheffield will give shoppers the chance to discover products from up and coming British brands, including homewares, food and drink and fashion. The featured businesses have all built successful brands selling online and now want to explore physical retail as part of their future growth.

The Clicks and Mortar shop will include Sheffield-based apparel and accessories firm Kelham Print and Ashbourne-based kids’ waterproof brand Spotty Otter. All the featured brands have already built successful online businesses and now want to explore physical retail as part of the Clicks and Mortar pilot programme.

As well as selling directly to customers, building awareness of their brand and learning from other growing businesses, the sellers will all be able to access on-site business advisers to help their success.

“After launching Clicks and Mortar stores

Clicks and Mortar brings online brands to Sheffieldshoppers

in Manchester, Edinburgh and Cardiff, we’re excited to open our latest venture in Sheffield,” said Emma Jones, founder of Enterprise Nation.

“Shoppers can come in store to meet a selection of up-and-coming local brands, while the sellers can attend business training events that will be delivered by the Institute of Chartered Accountants in England and Wales (ICAEW) as part of a partnership with Business Sheffield. The Clicks and Mortar programme aims to remove friction for small businesses selling on the High Street and we look forward to welcoming the people of Sheffield to the new shop.”

Clicks and Mortar is a collaboration between Amazon, Enterprise Nation, Square and Direct Line for Business, and the Sheffield store is in partnership with the Sheffield Business Improvement District.

“We are delighted to welcome Clicks and Mortar to Sheffield - the initiative helps give small local businesses the experience of selling on the high street for the first time,” said Suzy Brain England, Chair of Sheffield Business Improvement District. “Clicks and Mortar is a perfect example of how existing city centre spaces can be used more flexibly to create interest and engage visitors. It will provide our city centre shoppers with a really unique offer.”

The year-long pilot programme will see pop-up shops opened across the UK, enabling small online businesses to experience selling on the high street

for the first time. Amazon has

commissioned independent research to assess the impact of the pilot, which will be submitted to the Government in 2020 following calls for new ideas to help inform the Future High Streets strategy.

“As a proud Yorkshireman, I know that Sheffield is home to some fantastic up-and-coming businesses with great brands and exciting products,” said Doug Gurr, Amazon UK Country Manager. “Clicks and Mortar is part of Amazon’scommitment to support the growth of small businesses across Yorkshire and the UK – helping them to grow their brands both online and in physical retail, as well as boosting the economy and creating jobs.”

Since opening its stores to smaller, independent brands such as these nearly 20 years ago, Amazon has been a growth engine for millions of small businesses around the world. In 2000, 3 per cent of physical gross merchandise sales on Amazon came from third-party businesses. By 2018 this increased to 58 per cent, following years of heavy investment in technology, infrastructure and selling tools to help them grow their business. Tens of thousands of UK- based small businesses now sell their products on Amazon’s global sites, helping to support more than 80,000 UK jobs and achieving more than £2bn in export sales in 2018 alone.

Local businesses that want to apply to take part in Clicks and Mortar can find out more information here.

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REVIVE & THRIVE’SREVIVE & THRIVE’S

“What have you done for us lately?”

Levy Payer:

Your answer…

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PLACE FOR TOWNS AND CITIESPLACE FOR TOWNS AND CITIES

With up to 74% of high street retailers not having an active social media presence, Polly Barnfield OBE, a member of the government’s High Street Task Force has today urged Chesterfield’s shops and market traders to adopt social media and use it to deliver both improved footfall and sales on demand.

Speaking at the sell-out 2019 Chesterfield Investment Summit Ms Barnfield, who has been named as one of the top 100 most influential women in technology, believes events and localised social media activity could be the key to revitalising and growing Chesterfield’s high street.

She said: “Social media is a resource that any business can use, and retailers should use this opportunity to engage with and understand their customers.

“Social media is fundamentally changing the rules of doing business. It’s not a question of a business being online or offline anymore – they must be both. There has been a huge shift in human behaviour over the last 15 years driven by social media. For the first time ever, people now spend more time on their mobile phone than watching TV.”

However, she urged retailers not to just to focus on selling themselves on social media. “Engagement with the community around you is key. You can’t just sell your own product on social media if you want to be successful,” urged Ms Barnfield.

She advised: “Retailers should post on social media every day and talk to their audience not just about what is

ChesterfieldInvestment Summit 2019 hears how localised social media could be key to revitalising town’s high street

happening in their business but around them.”

Highlighting the power of social media on retail at the Investment Summit, it was revealed that ALTERIS, owner of the town’s Vicar Lane Shopping Centre has successfully used the online platform Maybe* over the last six months to increase footfall by 36%.

ALTERIS bought Vicar Lane Shopping Centre out of administration earlier this year promising to create ‘a new town centre retail model for the post e-commerce world’.

Ms Barnfield was one of several speakers presenting at the annual Investment Summit which was held at Chesterfield’s Casa Hotel.

Addressing future investment and development opportunities in Chesterfield and North East Derbyshire, the event was organised by Derbyshire Economic Partnership, Destination Chesterfield and Marketing Derby.

Speaking at the event Huw Bowen, Chief Executive of Chesterfield Borough Council, also revealed that the town had welcomed 330 business start-ups in the last 12 months.

He commented: “For Chesterfield to grow and survive it needs to be a place where people feel they can do business and do it successfully. This means ensuring we make the most of our competitive advantages in order to attract investment as well as optimise our current development opportunities including HS2, Chesterfield Waterside,

Northern Gateway and Peak Resort. Our competitive advantages underpin our recently published Growth Strategy.”

Peter Swallow, Chair of Destination Chesterfield, highlighted the town’s successful public-private sector partnership approach to investment, commenting: “Chesterfield is a town of opportunity and we have the partners and collaboration in place to drive forward our ambitions to not only deliver our current development plans but also attract further investment and continue to grow.”

Organised by Destination Chesterfield, Derbyshire Economic Partnership and Marketing Derby and part funded by the European Regional Development Fund, the annual Investment Summit was held at Casa Hotel.

More than 200 people attended the 2019 Chesterfield Annual Summit. In addition to Polly Barnfield OBE and Huw Bowen, delegates also heard from Mark Warrilow, Skills Stakeholder Manager – Phase 2 (Skills Employment and Education) at HS2 Ltd, Peter Storey, Head of Markham Vale at Derbyshire Country Council, Mark Jones, Head of Technical at Kier Living, Cllr Tony King, Cabinet Member for Economic Development and Regeneration, Derbyshire County Council and David Higham, Commercial Director at Learning Unlimited, part of the Chesterfield College Group.

To keep up-to-date with investments and developments in Chesterfield, please visit https://www.chesterfield.co.uk

“What have you done for us lately?”

Levy Payer:

Your answer…

To highlight some of the best walking routes into the town, Altrincham’s Business Improvement District (The BID) has arranged for walk leaders and volunteers to guide groups into the town on Saturday morning from Sale, Timperley and Bowdon Vale on ‘Quietways’.

On Saturday the routes, from Sale, Timperley and Bowdon Vale, will not be the quickest but they will be some of the quietest. Where possible they have been planned to avoid the busiest roads, use pedestrian crossings and allow the group to enjoy the environment. For example, if you are walking from Sale, the walk will take you along the towpath of the Bridgewater Canal. The Timperley walk will take-in the peacefulness of King George V Pool and the Bowdon walk will meander down the historic quietness of the Narrows, the ancient walking route which links Bowdon with Altrincham.

Each of the walks will set-off on Saturday morning and will arrive in Altrincham in time for the group to enjoy the start of the final stage of the OVO Energy Tour of Britain, followed by all of the events and activities which are happening in Altrincham on the day.

Altrincham’s Business Improvement District (The BID) is coordinating group walks to Altrincham on ‘Quietways’ to enjoy the OVO Energy Tour of Britain on Saturday

Elizabeth Faulkner, BID Business Development Manager for Altrincham Unlimited, explains why visitors should join in, “It’s always fun to walk as a group and great for your health. You may already be familiar with these routes but if you’re not, you will not be disappointed as the town is surrounded by beautiful spaces and architecture which can be really appreciated at walking pace. We are also fortunate to have some great public transport links if you are not able to walk, or if you fancy just walking one way. We will be looking to develop this project further to wherever possible reduce congestion in the town and improve air quality.’ Going forward the BID team will be arranging more group walks via ‘Quietways’ from Broadheath, Dunham Massey and Hale Barns.

It’s not too late to take part in one of the walks this Saturday, there’s no need to register in advance just come along to one of the meeting points, where walk leaders and volunteers will be waiting to meet you. You will be asked to sign a disclaimer confirming that you walk at your own risk.

‘Quietways’ Walks – Saturday 14th September

Sale to Altrincham – meet at 08:15 outside Waterside, M33 7ZF (approximately 75 mins / 3.3 miles). Roads, pathways and some uneven terrain.

Timperley to Altrincham – meet at 08:30 by the Frank Sidebottom Statue, WA15 7UG (approximately 40 mins / 2 miles). Roads, pathways and some uneven terrain.

Bowdon Vale to Altrincham – meet at 08:30 outside the Co-op, Vicarage Lane, WA14 3BE (approximately 30 mins / 2 miles). Roads and pathways.

More information on Quietways: http://altrinchamunlimited.co.uk/campaigns/quietways

More information on What’s On in Altrincham: http://altrinchamunlimited.co.uk/campaigns/ovo-energy-tour-of-britainTransport information: https://tfgm.com/

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The theme of community spirit and teamwork has once again been to the fore in Northwich as the town’s Business Improvement District and retailers have teamed up to raise awareness of the Great British High Street (GBHS) Awards.Northwich is bidding to become a Rising Star in this year’s competition with a public vote making up 20% of the judging criteria.

To help encourage the people of the town and beyond to vote, the Northwich BID has created a series of animated social graphics which feature business owners and retailers discussing what they love about trading in the town. Topics mentioned include the community spirit on the high street, the varied and comprehensive calendar of events and the way in which businesses

Community spirit and teamwork on show in Northwich

are encouraged to work together to achieve common goals.

The videos have received thousands of views, all helping to raise awareness of Northwich’s bid to win the competition and bringing the campaign to life rather than purely using still images.

The GBHS campaign is just the latest in a long line of initiatives which has seen the Northwich BID working closely with the town’s businesses to help put the town on the map and follows on from a collaborative approach over the summer when promoting Northwich In Bloom.

Northwich BID Manager Jane Hough believes that the positive working relationships between the businesses and how they interact with the BID is

critical to the town’s appeal as a place to work and visit.

“It’s brilliant to see how supportive of each other the businesses in Northwich are and it means that campaigns and initiatives are much more successful because everyone is on the same page.“From the BID’s perspective it’s great to be able to rely on our retailers for their support and co-operation and we can’t wait to work on more projects with them going forward to help promote Northwich as a destination with a difference.”

Read the latest news from Northwich over on the Visit Northwich website: https://www.visitnorthwich.co.uk/

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Northwich was visited on Tuesday 3rd September by judges from the Great British High Street (GBHS) Awards as they cast their eye over the town and learned about the numerous events, projects and initiatives that have been delivered here over the past year.For the second year running, Northwich is bidding to be crowned a ‘Rising Star’ in the GBHS Awards, sponsored by Visa, which recognises and celebrates the communities that are working together to revive local high streets.

The town’s application, which is being led once again by the Northwich Business Improvement District (BID), focuses on the comprehensive calendar of events organised, the number of digital initiatives delivered, community collaboration on projects and the diversity exhibited by Northwich’s businesses.

Over the past year in particular Northwich has hosted an international festival, seen over 50 businesses host artwork by local residents in their shop windows and teamed up with Cheshire Down’s Syndrome Support Group (CDSSG) to help Northwich become the first town in the north west to achieve Makaton friendly status.

Northwich has upped its game environmentally too, creating wildflower gardens in the town centre and organising community litter picks to help tidy up problem areas.

On judging day itself GBHS representatives visited CDSSG to learn about the processes involved in the Makaton initiative and paid visits to Pretty Princess Cakes and Bakes, the High Street Barber Shop, Board Beans Café, The Salty Dog,

Great British High Street Awards judges visit Northwich

Crate Hair and Abda’s Café to chat to business owners and learn about their experiences of working in Northwich and the town’s strong community spirit.

Northwich BID Manager Jane Hough was in town on judging day to explain more about the town’s application and is hopeful that Northwich can go one better in 2019 after finishing as a runner-up last year.

“It was great to be able to show representatives from GBHS around Northwich and for them to gain a better understanding of the numerous projects, events and initiatives that are delivered in the town centre.

“They were very impressed with how our businesses work together throughout the year to benefit the high street and how they are constantly thinking outside the box to bring extra visitors to Northwich in the face of ever-changing consumer habits.

“Now all we can do is wait for the results which will be revealed at a ceremony later in the year.”

Alongside Jane, Cheshire West and Chester and Northwich Town Cllr Sam Naylor met the GBHS judges and he has spoken about how Northwich Town Council (NTC) is working with the BID to raise the profile of the town.“For a number of years now NTC has worked closely with the BID to help make the town an even better place to live, work and visit.

“Not only have the two organisations teamed up to deliver events such as the Christmas Extravaganza to bring in footfall, but we’ve also collaborated on a number of projects to improve the town’s aesthetic such as street cleansing, floral displays and litter picks.“Long may the positive relationship continue as it’s so beneficial for Northwich.”

As well as judges’ votes, 20% comes from online votes which can be registered here: https://thegreatbritishhighstreet.co.uk/high-street-of-the-year-awards/rising-star-cheshire. It’s quick and easy and votes can be registered once a day.

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PLACE FOR TOWNS AND CITIES

www.spring-board.info 0845 656 0470 academy@spring-board.info

Join us on our new training course to illuminate your data through storytelling and improve your positive message.

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REVIVE & THRIVE’S

New BID Healthcheck Service

We have created a custom service for Business Improvement Districts that is designed to give peace of mind to their directors, managers and boards.

Often, after BIDs are given approval, they are left unsupported and unchecked until ballot time comes around. In this unique approach we give annual feedback, reports and knowledge throughout the BID term at whatever year you are in.

BIDs can take out the service at any point in their term and only pay for the remaining years with annual installments or with one payment up front.

Up to five years of customised benefits to see you through every year of your BID term.

What do you get?As well as the extensive Full Place Membership benefits listed at the end of the magazine and online you will receive the following during your BID term:

TERM YEAR 1Bi-monthly, templated emails which include best practice and other articles narrated by us for the BID to share with levy payers. This will help them understand that by being within a BID they are part of a national movement.

TERM YEAR 2BID status health-check. At a non-critical time understand how the BID is currently shaping up.

This health-check will include a full review of BID activities to include review of projects progress against business plan, survey of directors, interview with manager and more.

TERM YEAR 3/4Sentiment assessments. Gauge the sentiment of the levy payers pre renewal.

WithoneeyeontakingtheBIDontoasecondfiveyeartenure the sentiment assessment will include short business survey sent via BID’s CRM, interview with manager etc.

Thisisperfectforidentifyingany‘redflags’thatmighthamper the renewal ballot.

TERM YEAR 5Visit from one of the team where we will discuss an agenda for 8 hours free consultancy.

What does it cost?Payment can be made with annual installments or one up front payment. You will only pay installments for the number of years that remain in your BID term. You will pay at the anniversary of joining each year via recurring payment with a 12 month contract.

Installment 1: £600Installment 2: £400Installment 3: £350Installment 4: £350Installment 5: £300

There is also the option to include BCR Accreditation at an extra £150 per year.

This great service combined with our new UK BIDs Feasibility Programme overleaf make a simple, effective and reliable course for your complete BID development.

Click here to contact us and find out more information >>

Alternatively contact us on:03330 124 285enquiries@reviveandthrive.co.uk

A pioneering contactless donation system to raise money to prevent people from becoming homeless has been launched in Bristol.

Shoppers, office workers and people on a night out will be able to tap debit or credit cards to donate £3 a time for charities that will use the money to address the crisis in the city.

The first paypoints have been set up close to Bristol city hall, outside a supermarket and at a cafe-bar, and others are to be opened in shops and offices.

Soaring house prices and rents have contributed to an acute homelessness problem in Bristol. At the same time city centre businesses have been criticised for taking aggressive action against rough sleepers such as erecting bollards in popular sleeping spots and introducing sprinkler systems to deter homeless people from setting up in doorways.

The Tap for Bristol scheme is being led by Bristol City Centre Business Improvement District (BID) and the charities Caring in Bristol and the Quartet Community Foundation.

Caring in Bristol will spend the money on new homeless prevention and early intervention support services for people vulnerable to homelessness.

This will include a group of trained volunteers working in partnership with local debt and housing advice agencies to give additional, timely support to

Bristol pioneers tap-to-donate scheme to help prevent homelessness

those at risk of becoming homeless.

Local charities, organisations and community groups will be invited to apply to Quartet on behalf of individuals to support them into a safer and more stable life away from the streets.

Those behind the scheme say one contactless tap donation of £3 could support someone attending a job interview. Two taps could help fund a one-to-one session with a support worker for a young person facing homelessness, while three taps could lead to a prevention worker navigating someone away from crisis.

Paul Blake, 48, who has been homeless in Bristol off and on since he was 15, said he hoped some of the money could be used to fund a drop-in hub in the city centre.

“Those provisions aren’t here at the moment,” he said. “I think it’s a great idea. There are a hell of a lot of people in Bristol who will donate. They want to help the homeless but don’t always know how to do it.”

Blake said the scheme was a good way of giving money, especially for people who did not know what to do when confronted by the sight of a person on the street asking for money.

“Actually I think this is a better way of giving money,” he said. “I don’t want to be detrimental to homeless people but if you give them money some will use it to buy drugs or alcohol. This way you know it’s going to be spent wisely.”

Keith Rundle, the operations director

of BID, said: “The scheme will supplement the wealth of great work already happening in Bristol to tackle homelessness.

“We have been very encouraged by the initial response from businesses and organisations and are planning to add more donation points in the coming weeks. We’re looking for places with high footfall and a public presence, such as bars and cafes or shops, including vacant premises, along with large workplaces and offices.

“Many businesses are concerned at the level of rough sleeping in the city centre and Tap for Bristol presents an additional way for people to help tackle one of central Bristol’s most pressing issues.”

As well as the permanent points, handheld devices will also be available for businesses and organisations who want to take part but perhaps do not have space for a permanent point.

It is not the first contactless donation scheme in the UK but those behind it say it is the first that will target half the money donated on preventing homelessness rather than simply helping rough sleepers.

Ben Richardson, the director of Caring in Bristol, said: “Our mission is to create a city empowered to solve homelessness and the more businesses and organisations that host a Tap for Bristol point – whether it’s in windows or on contactless devices in shops and cafe counters – and the more people that tap, the more people we can protect from a life on the streets.”

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PLACE FOR TOWNS AND CITIES

Tickets for the full two day programme include:

• Student/practitioner summit - Engaging Heritage, Keeping up with the followers’ travelling through FOMO and social media, Empowering the future workforce

• Choice of four study tours - Moving into the world of work/young person’s guide to Chester; Interpreting heritage for a younger generation - A technological tour; Targeting the luxury market around the world; The changing shape of city centres

Still time to book for Tourism Management Institute Annual Convention in Chester - 23/24 October

• Networking supper at Storyhouse - a unique Chester venue

• Full convention day including a policy panel on tourism taxes, case studies, learning from DMO successes, data protection, crisis management and breakout sessions on meeting the needs of an ageing population, transitioning travellers to visitors and launching a new UK visitor attraction - The Tottenham Hotspur Experience.

Find out more about our truly inspirational speakers here.

Two date rates (plus VAT) are £220 for TMI members, £245 for affiliates (ATCM, HTF, BAFA, BD, TS, TA, RTPI, IPM, and British Bids) and £270 for non members or if short on time delegates can book for just one day. Student rates start from £25.

You can book places here.

To find out more about the convention please visit www.tmi.org.uk

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REVIVE & THRIVE’S

Chippenham BID aiming for another termBallot papers were sent out last week for Chippenham BID’s first renewal ballot.Hoping to secure a second term, the BID business plan naturally highlights the many achievements of the BID during its first five years as well as setting out its aims for the future.

Interestingly, the business plan has a dedicated section for “sustainability” with the BID aspiring to strengthen its local supply chain and to encourage its suppliers to meet the BID’s own sustainability practices.

Moving from a banded to a percentage levy, the BID, if successful at ballot is going to face some new challenges, particularly in respect of trying to achieve as much as it already has done on a reduced levy income, but given the journey that the BID has been on, especially in the last few years, the staff, directors and many of the businesses are

confident of the BID’s future.And in terms of trying to explain succinctly just how much the BID has done for the businesses in the town, the team along with one of the levy payers, Wiltshire College, has come up with a quirky way of getting the message across:

Some of Swansea City Centre’s busiest bars, clubs and night time businesses have been recognised for their dedication to making the City Centre a safe place for evening visitors at a Best Bar None awards ceremony.

The Home Office-backed scheme was introduced in Swansea City Centre last year by Swansea BID (Business Improvement District) and it continues to recognise night time businesses that are carrying out meaningful and ongoing training for staff, to ensure they are well-equipped to offer safe nights out for their customers and clients. This year, 18 venues met the stringent Best Bar None assessment criteria.

Seven venues were recognised in a number of categories. Jack Murphys was recognised as Most Improved, Fiction’s door team was awarded for its Entry Supervision and Safety, Peppermint was named Best Creative Group, and The Perch was acknowledged as Best Independent. Popworld won the

Swansea’s Bars and Clubs Recognised for Best Bar None Achievements

Stonegate Group Award and Walkabout was given the Best Bar None BID Award. Scott Beavan, from Silurian Security, was recognised for his Outstanding Contribution to the Night Time Economy.

The event went ahead at The Three Lamps, hosted by Swansea BID and with representatives from South Wales Police and Best Bar None in attendance.

Brendan Bottomley, co-ordinator of Best Bar None in Swansea and Swansea BID’s Evening and Night Time Economy Officer, said: “Swansea is the first city in Wales to hold the Best Bar None accreditation and its associated awards event, and more than 20 traders in the City Centre signed up to the scheme. I am pleased to be able to reward businesses for their efforts to make Swansea City Centre a safer location for night-time outings and for promoting responsible drinking.

“It is notable that the Best Bar None scheme has been embraced by our night time economy with real enthusiasm

and commitment, since it is in all our interests to offer a safe, welcoming and an enjoyable night time experience in the City Centre. Best Bar None has already helped to feed into a reduction in alcohol related incidents in the City Centre and the relationship between licenced premises, the police and local authorities continues to grow stronger.”

Best Bar None involves a year of training and rigorous assessment activities, according to strict criteria, driven by the Best Bar None Steering Group. The group includes representatives of Swansea BID Businesses, licensees, representatives of South Wales Police and Swansea Council.

75 towns and cities across the UK are part of the Best Bar None Scheme, with licensees implementing sensible safety and security policies and ensuring their staff are well-trained in its policies – with the universal aim of promoting a responsible attitude to alcohol.

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PLACE FOR TOWNS AND CITIES

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New stalls for independent traders are among improvements planned to make a busy Bath artery more attractive to shoppers.

Bath and North East Somerset Council is working with the Bath Business Improvement District on a £170,000 scheme to boost footfall and trade in and around Union Street.

It is Bath’s busiest street but people do not tend to stay for long, so new environmentally friendly street furniture will be installed alongside new planting to encourage them to stick around for longer.

The project includes a pilot celebrating ‘Union Street Independent Traders’, which will test the concept of bespoke, branded stalls that could be rolled out across the city centre.

Councillor Paul Crossley, cabinet member for community services, said: “Union Street is a key north-south route across the city and this project aims to boost its identity for businesses and the community.

“Following engagement with local businesses in the design process, led by local landscape specialists Macgregor Smith, we have taken forward ideas on installing seating and planting in order to increase the length of time – known as dwell time – that people enjoy Union Street.

“We have also worked closely with the street traders on Union Street on

£170,000 scheme to improve Bath’s busiest street

the pilot to deliver an improved street trading environment.

“The project will create an improved environment for visitors to one of the most well-known streets in Bath.”

The scheme is co-funded by the business community and developer contributions, via B&NES Council funding allocated for city centre street improvements.

Bath BID chief executive Allison Herbert said: “We were delighted to be invited to participate in this collaborative project to look at improvements to the environment of Union Street.

“Our footfall counters show that it is the busiest street in Bath, but we know that people don’t linger, nor are they encouraged to discover the wonderful hidden streets which connect to Union Street.

“The BID funded the early design work with professional, award-winning local practice Macgregor Smith and hosted local business consultations.

“It will be wonderful to see the planting and the seating finally installed this month, and we anticipate that the new location for the street stalls will benefit pedestrians and businesses.

“We hope that this pilot will be extended into the future phases and other areas with improved decorative lighting being a key aspiration from local businesses.”

The issues faced by Union Street and the surrounding area have been known about for some time.

B&NES Council drew up a public realm and movement strategy in 2010 that said: “This major sequence of streets and spaces [Union Street to SouthGate] plays a crucial role in the economy of the city as its central shopping spine.

“It connects SouthGate in the South of the city to Milsom Street, via Stall Street and Union Street, to the North. Pedestrians dominate this space, yet the existing design and layout lacks any coherence or consistency throughout its length.

“An enhancement of most of this area is long overdue, and necessary to provide an environment conducive and appealing to the thousands of pedestrians that use this route on a daily basis.

“There is also an economic imperative; its poor environmental quality has been highlighted by the new public realm at SouthGate which could potentially impede the natural flow of pedestrians Northwards through the central shopping spine and affect the city’s reputation as a retail destination.

“It is proposed that a shared surface be created with widened footways and a carriageway laid in natural stone setts.

“For most of the time this would be a pedestrian-only space, with controlled access for delivery vehicles within set hours.”

The first phase of the project will begin on September 17.

The stalls are set to be installed next month.

25PLACE FOR TOWNS AND CITIES

COLCHESTER’S independent shopping streets are set for a makeover ahead of judging for a national competition.

The South Lanes Project, which covers St Isaac’s Walk, Eld Lane, Trinity Street and Scheregate Steps, is in the final ten of the Rising Star category of the Great British High Street Awards.

In preparation for the judges, who will visit on Thursday, September 12, empty shops will be filled with art, sculptures and flowers will be added to the street and maps will be handed out.

Shoppers are being encouraged to visit the South Lanes from 1pm to 3pm.

Simon Wright, a consultant and one of the organisers, said: “We are working

South Lanes team to fillemptyshopswithartwork

with the Business Improvement District to get access to the vacant buildings and we are in talks with artists to put their work in them.

“We want to create a buzz in the South Lane and that will help the whole of the town centre.

“If people come to town they want something over and above what they can get cheaper on ebay or Amazon. The shops in the South Lanes give you an experience.”

Unlike other towns and cities who had the backing of councils for their applications, the South Lanes Project was done entirely by businesses in the area in just two weeks.

Mr Wright said: “We had an extremely

small budget but we have 16 to 20 core businesses involved and another 40 to 50 in the periphery.

“We can’t wait for the next council meeting, there is a real urgency to do things, not to wait for things to come in six months.”

Shop owners and residents have been calling for the town to make more of its independent shopping streets for years.

The South Lanes Project is not just about trying to win £15,000 in the competition.

Mr Wright said: “We want to put the South Lanes on the map and it is already working, people are talking about the South Lanes as a place.”

Busting myths about BIDsOver the course of this year, and, in fact, going back to every BID development we have been involved with, there have always been questions, comments and opinions of BIDs that are often just wrong.

These come from a simple lack of knowledge, from a misunderstood interpretation of something that someone has been told and, occasionaly, from a deliberate unwillingness to understand the facts.

When faced with a room full of businesses who are just embarking on their town’s BID journey, confusion about what BIDs are and how they work

are entirely understandable and, in fact, it is fundamental to the way that Revive & Thrive approaches new BID developments that we bring businesses together in this way to debunk the BID myths that some businesses have.

One of the key challenges, though, is to reach those business owners who don’t come to meetings and who will continue to misunderstand the facts. Of course, we do that – in partnership with local authorities and BID steering groups – in a number of ways, from newsletters to face-to-face consultations and other channels of communication at our disposal, but we are aware that if someone doesn’t want to be convinced

of the benefit a BID can bring, it’s a very hard journey to bring them along on.To help address this, we have put together a list of the many myths about BIDs that we have been faced with over the years and have responded to them as objectively and factually as is possible.

Our BID Mythbusting guide is now available on our website and we would encourage you to read and share it.

Of course, we think we have covered pretty much every base, but if you have come across a BID myth that’s not listed, let us know and we will add it to the page!

See the list now >>

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REVIVE & THRIVE’S

http://www.arrolightingandevents.co.uk

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REVIVE & THRIVE’S

City Dressing Christmasmenu

Santa’s Post Office

Fully fitted out retail unit with graphics, props, magic light show and furniture.

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Santa’s post train

Weekly hire of engine or carriage fully fitted out with elves to boot.

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Advent calendar

24 days of retail offers or local messages on large wall or window graphic £2k

Floor graphic

Santa 3d floor graphic with option of AR Reindeer.

£1kCopyright City Dressing Ltd.

The organization that oversees downtown Santa Monica has spent the last year revamping the Third Street Promenade, making it easier for businesses to open and launching new events.

Sales have declined in the city’s downtown core in the past few years as its main shopping destinations, the Third Street Promenade and Santa Monica Place, have struggled to adapt to the rise of online retail. In 2018, however, businesses in the area generated $1.2 billion in total taxable sales, a 6.4% increase over the previous year.

Downtown Santa Monica, Inc., the area’s business improvement district, embarked on several projects over the past year that may continue the upward sales trend into 2019 according to officials.

The most transformative of those projects is Promenade 3.0, a long-term plan to draw visitors to the shopping district and invite them to linger. DTSM is reimagining the design of the Promenade and introducing events and marketing strategies, while the city of Santa Monica is changing local regulations and code to attract desired tenants.

An early component of Promenade 3.0 launched last November. To test whether offering new amenities in the Promenade’s public space would change how visitors used the space, DTSM placed boldly painted Adirondack chairs, lawn games and pianos on the northernmost block of the Third Street Promenade. The installation was dubbed “The Experiment.”

“The Promenade is busy, and because of that flow of traffic down the street,

Ideas from Across the Pond...29

PLACE FOR TOWNS AND CITIES

Officialsseefurniture and fun as key to Promenade’s future

people keep moving. So we started thinking about the idea of stickiness — that we needed to give people invitations to … extend their experience and spend more time in the street,” said deputy chief executive Steven Welliver said at DTSM’s annual meeting Thursday.

Of the 27,000 visitors that DTSM surveyed, 83% were happy with the new amenities, he said.

Last week, The Experiment spread through the other two blocks of the Promenade, scattering colorful seating, play structures and art installations in front of stores and restaurants. Around the end of the year, Welliver said, DTSM will present a design concept for Promenade 3.0 that is informed by the results of The Experiment.

DTSM held its first Pride Month celebration, partnering with the city of Santa Monica, the Santa Monica Pier Corp. and Santa Monica Place to host a citywide Pride celebration called SaMo Pride.

The month of June was loaded with family-friendly events that paid tribute to the contributions made by the LGBTQ+ members of the Santa Monica community, said DTSM CEO Kathleen Rawson. DTSM held a centerpiece Pride on the Promenade event June 15, which drew almost 120,000 pedestrian impressions.

“It was the first time in six years that

DTSM was allowed by the city to produce an event of that size,” Rawson said. “We hope to expand upon this with more large-scale events.”

DTSM also addressed two issues that are frequently cited as a barrier to doing business in downtown Santa Monica: the district’s high concentration of homelessness and the red tape around setting up shop in the area.

DTSM set aside two members of its ambassadors program, which it expanded in 2016, to specifically focus on quality of life issues like mental health issues, antisocial behavior or criminal activity. Rawson said the ambassadors also help people connect with services and reunite with family.

In 2018, the ambassadors each interacted with more than three people per hour, she said.

DTSM created a tenant recruitment website called choosesantamonica.com that includes an interactive, step-by-step guide to opening a business in Santa Monica. Prospective tenants can view guides to zoning, construction, licensing and parking tailored to their business and the location they hope to move into.

“With this feature, users answer simple yes or no questions to create a path for who they need to contact for permits and approvals before they open,” Rawson said.

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Street ambassador Qamar Soheil spends each working day completing at least 25,000 steps as he pounds the streets of Hanley in Stoke-on-Trent.

So the 30-year-old is acutely aware of the challenges facing the high street.

He’s seen the “closing down” signs, he’s wandered past the empty shops, and he’s had to to tackle the graffiti and the fly-posting that has blighted abandoned buildings.

Hanley’s high street difficulties mirror many of those highlighted around the UK.

Nationally, about 16 shops are closing every day as retailers restructure their businesses and more shopping is done online.

Hanley is one of six towns that make up Stoke-on-Trent, together with Burslem, Tunstall, Fenton, Stoke and Longton.

According to the Local Data Company, Stoke-on-Trent as a whole has lost a total of 42 occupied shops since September 2018.

There were 167 shop closures, with 125 shops opening up.

Stoke-on-Trent was named earlier this

We Are Stoke-on-Trent: How painted doors are brightening up Hanley

month as one of the 69 English towns, cities and districts that will benefit from a £95m government regeneration fund.

The government said the money would help “breathe new life” into high streets.

Hanley’s financial fortunes may not be transformed overnight, but a project with local artists to inject colour and vibrancy into the town feels like a start.

It’s certainly given the area that Qamar patrols a brighter outlook.

The Our Front Door campaign has seen unloved doors in streets and alleyways used as a canvas for local artists - and the results are striking.

“I really love my job,” said Qamar. “I love walking around meeting people and talking to them. I can see a real benefit to the Our Front Door project. It really brightens the area.”

The Stoke-on-Trent City Business Improvement District (BID) involves 436 businesses, and it teamed up with the YMCA and Entrepreneurs Network - a gallery and print shop in Hanley - to tap into the area’s creative talents.

“There’s a lot to be positive about with the work we are doing,” said BID manager Richard Buxton.

“But the issues in Hanley are reflected

throughout the country. There are challenges - high streets need to become more inventive.

“We want Our Front Door to be a starting point for a much bigger art project to bring art into the town.”

Visitors can tour Hanley with a map highlighting the 18 doors that feature in the project.

“The reaction through social media has been excellent with really positive feedback,” said Richard.

“We chose doors that had been covered in graffiti to put something much more positive instead. I think they are amazing.”

Artists Rob Fenton and Tom Edwards, co-owners of Entrepreneurs Network, both have work on show on the streets of Hanley.

“My main aim in all of the work I do is to help the city of Stoke-on-Trent grow and evolve, so it’s great we can be so involved with the BID’s plans to improve the look and feel of the area through artwork installations,” said Rob.

“The creative people in this city are capable of so much positive change and development, and projects such as this are certainly a step in the right direction,” Tom added.

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PLACE FOR TOWNS AND CITIES

Hate crime offenders could find themselves banned from city centre venues under a new scheme to tackle the problem.

Nottingham Business Improvement District (BID) has launched a campaign called ‘Not in Nottingham’, to ensure staff and customers are supported if they are subjected to the crime.

Hate crime is any incident where someone is targeted because of their identity including race, religion, sexual orientation, disability, transgender or misogyny.

Some hate crimes are obvious, such as openly racist attacks. Others are less obvious, such as name-calling, teasing and bullying.

The BID has launched a pilot scheme which will provide body cams to door

Hatecrimeoffenderswillbebannedfromcitycentre venues

staff at a number of venues, enabling them to capture evidence of hate crime, ultimately leading to more prosecutions.

They will also launch the Exclusion Notice Scheme excluding offenders of hate crime from all venues in the scheme for a specified period of time.

Nottingham BID will be working in partnership with Nottinghamshire Police , Nottingham City Council and Nottingham City Voluntary Sector Network, which is being funded by the Home Office.

Jeff Allen, chairman of Nottingham BID said: “Nottingham is an extremely welcoming and friendly city and in keeping with this we want to send out a clear message that hate crime is not tolerated in Nottingham city centre and that measures have been put in place to tackle it, exclude perpetrators from the city centre or prosecute them and

support victims.”

Chief Inspector Donna Lawton, from Nottinghamshire Police, added: “Nottingham is a great place to visit and work in. The four themes of ‘Not in Nottingham’ are clear and easy to understand.

Hate Crime in Nottingham will not be tolerated and I would encourage everyone to support this charter.”

Councillor Rebecca Langton, portfolio holder for community cohesion at Nottingham City Council said: “We want both customers and staff to know that they can feel safe and supported in city centre pubs, clubs and bars.

“We are sending out a strong message that there is No Place For Hate in Nottingham and we will stand together to tackle hate crime.”

Manchester city centre stores and restaurants will be welcoming new and returning students to the city with more than 200 exclusive offers at student shopping extravaganza MCR Student Social.

The annual Autumn event, organised by Manchester’s Business Improvement District (Manchester BID) in partnership with Manchester Arndale, returns on September 24, with students able to enjoy more offers than ever before along with a whole host of free entertainment and fun along Market Street and at Manchester Arndale.

Proof of age ID card provider, TOTUM, will be sponsoring this year’s event and will be hosting a mini-festival outside Urban Outfitters and bringing its giant dome to Manchester Arndale for an epic treasure hunt!

ShoppingManchester city centre stores will be offering the biggest discounts on the night include 40 per cent off at GAP plus free tote bags, 30 per cent off at Levi’s, Fossil, Lovisa and Claire’s and 25 per cent off at The Body Shop, Jack Wills and Framed Opticians.

Plus there will be 20 per cent off at a whole host of high street and designer fashion stores including Accessorize, Adidas, All Saints, Ann Summers, Boux Avenue, Burton, Cath Kidston, Clarks, DKNY, Ecco, Evans, Footasylum, French Connection, G-Star Raw, H&M, JD, Lipsy, Luke, Michael Kors (£250 minimum spend), Monki, New Look, Oasis (£30 minimum spend), Office, River Island and Ted Baker.

At the city’s department stores, Selfridges Manchester Exchange will be hosting a night of extraordinary experiences and exclusive discounts and offers. Harvey Nichols will be offering an exclusive 10 per cent discount, live DJ sets and complimentary drinks while Debenhams will be showcasing the latest hair, beauty and fashion trends on

Manchestercitycentrestoreswillbeofferingamazingdiscountstostudentsthismonth

its Masterclass Stage. Alongside beauty demonstrations and tutorials across the store, gifts with purchase, games, giveaways live music and 20 per cent off purchases.

For the best beauty buys, students will be able to bag 15 per cent off at The Fragrance Shop and The Perfume Shop and 10 per cent off at Paul’s Hair and Beauty World, Superdrug and Boots (with an advantage card). Students can ensure they stay connected this term with fantastic discounts and offers on mobile phone deals and accessories at Vodafone, The Carphone Warehouse, Samsung, Mobile Technician and Smash.

Food and drinkCity centre restaurants and bars will also be serving up exclusive discounts for students on the night including 99p burritos at Barburitto, 50 per cent off classic pizza and pasta dishes at Bella Italia, 50 per cent off at Wolf Italian Street Food, 40 per cent off at Pizza Hut and 30 per cent off at Mrs Sarah’s Chophouse, Sam’s Chophouse and McDonald’s (on extra value meals).

There’s will also be 20 per cent off at Gino D’Acampo’s My Pizza and Prosecco Bar and lots more offers at a whole host of eateries across the city including Boost Juice Bar, Bobo Tea, Chopstix Noodle Bar, Café Nero, Coffee Break, Costa Coffee, EAT, Five Guys, Fruitero Do Brazil, Fuel Juice, KFC, Millie’s Cookies, Nando’s and Starbucks.

EntertainmentMCR Student Social will be hosting a fun-filled line-up of entertainment on Market Street and at Manchester Arndale from 12-7pm. Including a roaming band and a mini-festival courtesy of this year’s sponsors TOTUM with DJs, cash prizes, competitions, giveaways, glitter and more outside Urban Outfitters.

On Market Street, students will have the chance to win facial treatments and prizes with Kiehls’ ‘Spin the Wheel’. They’ll be able to experience fun and thrills and have the chance to win burgers at Almost Famous’ pop-up The Unfairground. Students will have the

opportunity to win prizes and vouchers from Pizza Express, including free pizza for a year, and visit the Jagermeister van where Reform Radio will be doing a live broadcast.

Totally Wicked will be on hand to help smoking students quit with their new pod device, while B Works and Virgin Money will be on the hunt for Manchester’s fastest suitcase packer to win a big prize! Students will be able to test their putting skills at Treetop Adventure Golf’s Hole in One Challenge.

And experience pole dancing and aerial hoop displays from GFFdamian Dance Studio, win prizes with Greggs’ Lucky Lockers, play Giant Bucket Pong with The Printworks, jump around with Flip Out Manchester and take on the beer goggles game and learn about water safety with the Manchester Water Safety Partnership.

MCR Student Social Fair on Market Street is back and will be welcoming students with games, giveaways and prizes from Barburrito, Barclays Bank, Benefit Cosmetics, NYX Professional Makeup, Paperchase, PureGym, Sam’s Chop House, STA Travel, Sync and The Body Shop.

At Manchester Arndale, TOTUM will be hosting a treasure hunt with a difference inside a giant ball dome in Exchange Court. Each game will see 8 players get one minute to find a prize in the ball pit. Students can also head to Manchester Arndale’s food court for more entertainment from a live DJ set, with plenty of meal deals and sweet treats to grab up there.

Jane Sharrocks, Manchester BID Chair and General Manager at Selfridges Exchange Square said: “Our MCR Student Social events get more and more popular every year and are a fantastic way to welcome students back to our city. This year we’ve secured more offers and experiences from stores and restaurants than ever before along with lots of free experiences and activities so it’s definitely not one to be missed!”

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33PLACE FOR TOWNS AND CITIES

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REVIVE & THRIVE’S

Revive & Thrive are one of only two organisations in the UK to deliver assessments for Business Crime Reduction Partnerships (BCRP) to towns and cities nationwide.

A BCRP is a subscription-based, business-led, non-profit making action group working with police and the local authority to tackle and reduce crime and disorder affecting businesses.

There are numerous BCRPs across the UK and they are increasingly considered as a must have for any town centre or any area where there are multiple businesses. They are also an essential consideration for Business Improvement Districts (BID), town centre partnerships and councils.

Mark Barnes, Managing Director

Revive & Thrive to assess the standards of Business Crime Reduction Partnerships nationally

and Founder of Revive & Thrive, said “It’s an honour to be awarded this essential piece of work for ensuring safe communities for businesses to trade in.

We look forward to delivering this contract for Secure by Design on behalf of the National Business Crime Centre (NBCC).

We will be offering this service to our membership and to all place partnerships as well as to organisations that are not connected with wider place management.”

Martin Blackwell, who was instrumental in bringing the new BCRP standards together said “I’m delighted that Revive & Thrive has become one of only two assessing organisations in the country.

Revive & Thrive’s strength in applying its network’s experience in place management and ensuring safe environments for businesses to operate in will help to raise the standards of BCRPs. Additionally, it will also reassure the businesses that fund the partnerships that they are getting value for money.”

If your town centre is seeking to create a safer environment within its business community, from department stores to small and medium-sized enterprises, then Revive & Thrive and the NBCC recommends the creation of a BCRP.

To find out more email bcrp@reviveandthrive.co.uk or call 0333 0124285

Since September 2018 Revive & Thrive has been one of only two Assessing Organisations working with the National Business Crime Centre to offer Business Crime Reduction Partnership (BCRP) assessments.

This service will be an inclusive benefit to Revive & Thrive Place Members and will also be offered as a stand-alone service for non-members.

A BCRP is a subscription-based, business-led, non-profit making action group working with police and local

New Business Crime Reduction Service Pricingauthorities to tackle and reduce crime and disorder affecting businesses. The overall aim is to create a safer environment within the UK’s diverse and flourishing town and city centres (as well as other places such as trading and industrial estates) – supporting multi-national corporation and small independent retailers alike.

Revive & Thrive will also be feeding into discussions about the importance for Business Improvement Districts (BIDs) to include BCRPs and their standards into their BID business plans.

The pricing* for BCRP assessment is –

• Revive & Thrive Full Associate Members – no extra charge to the £499 annual membership

• BCR Light Members only £170 + vat• BCR Full Members FREE• Place Magazine Subscribers – £325+

vat• Non-members and non-subscribers

– £350+ vat

For more information email bcrp@reviveandthrive.co.uk or call 03330 124285

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PLACE FOR TOWNS AND CITIES

Senior Responsible OfficerMark Barnes, MD and Founder of Revive & Thrive

Co-ordinatorMark Barnes, MD and Founder of Revive & Thrive

Lead AssessorRussell Downing, Bussiness Development Director

Deputy Lead AssessorMatthew Powell, Director of Revive & Thrive

Assessment process

During the presentation recently in London a very rigorous process was presented which we are keen to support in full.

We see this as a simple process but are keen to adopt any previously learnt best practice.

The process should be that the applicants submit their self-assessment for pre-assessment scrutiny to allow us to review and ask questions in advance. Upon receipt of the application, a date is set for the assessors visit. During the assessors visit, the application is

Revive & Thrive BCRP Assessment Process

reviewed, and physical evidence verified. Applicants are encouraged to bring BoM and SG members to sit in on the assessment.

Once the assessors have visited the scheme, they will go away format a report and submit it to the lead assessor for verification. Once verified by the Lead Assessor, it is submitted to SBD for their approval at which point the assessors report and accreditation are issued to the scheme.

Retention

The assessors will use the electronically submitted self-assessment as the basis of the review. Notes will be added to their submission and boxes will be ticked off as they progress.

Additional evidence such as paper copies will be either photographed or electronically submitted and added to a file specifically created for the assessment.

This file will be sent onto SBD as part of our proof of our assessment and for verification of our verdict. This file will be stored until the next time the scheme is assessed (the previous assessment will provide a very useful reference point to assess the schemes progression). Once the new assessment has been completed, the previous assessment data will be securely destroyed or deleted.

All electronic equipment used for the assessment will be encrypted and every reasonable security precaution taken to protect the schemes, R&T, and SBD and adherence to relevant DPA/GDPR legislation will be observed throughout by R&T and it’s assessors.

Assessor training

Updates to legislation or the programme will be shared upon receipt to ensure that all assessors are up to date.

A process of continual development will be put in place through the auditing and checking processes. Feedback will be given and any areas for improvement will be monitored in subsequent assessments.

Quarterly online meetings will be held to discuss the processes and address any concerns.

We will plan for annual refresher courses on DPA/ GDPR matters and offer ad hoc training for other matters here areas of interest develop either from the assessors themselves or if directed by SBD.

Governance

Mark Barnes will sit on the accreditation panel or standards board.

Appeals

All assessed schemes can raise an appeal on the assessment within 28 days of the receipt of our findings.

The appeal initially will be dealt with by the Lead Assessor. If the appellant remains dissatisfied with the response, they have the right to escalate to the SRO. If that fails to bring about a resolution, we will refer the appellant to SBD for their consideration and we will act upon their findings accordingly.

An insurance company has become one of several firms in Mansfield to join a new Friends Of The BID scheme.

Churchside Insurance found itself outside of the Mansfield BID (Business Improvement District) when it moved premises from the centre of town to Samuel Brunts Way because it needed its own car park. And that meant it couldn’t take adavantage of BID’s services.

But the Friends initiative enables firms who might still be in Mansfield but sit outside the designated area to receive vital help.Dean Parrish, director of Churchside, which handles business and personal insurance policies, said: “BID is an excellent organisation and does so much for businesses. You have to pay a levy, of

Companies happy to enrol as Friends of MansfieldBID

course, but you get so much more back, such as help with marketing.

“I am delighted that we can give a little back by becoming a Friend of BID, and we would encourage others to do the same.”

Although it is a standalone company, Mansfield BID acts as a partnership between councils and the business community to develop projects and services that benefit trade in the town.

Nikki Rolls, its chief executive, said: “The Friends scheme is proving to be extremely popular and is further evidence that forward-thinking businesses really value the important work of Mansfield BID.”

Other companies to have become involved in the Friends scheme include Tanbry Construction, of Broadway, Garage Doors, of Great Central Road, Mansfield Town Football Club and the restaurant chain, Bella Italia.

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REVIVE & THRIVE’S

The team behind the Yorkshire Coast Business Improvement District have unveiled a project called the ‘Brid Bus’.

It says the plan is to extend the season for Bridlington’s tourism businesses.

They have described the project as:“Offering free coach travel to the town from Sheffield to the first 48 people who apply at https://www.bridbus.co.uk/

The Brid Bus will leave Sheffield on Friday 4th October, returning on Sunday

Yorkshire Coast BID Unveils ‘Brid Bus’ Project

6th October, and in order to confirm their place on the bus potential visitors will have to prove that they’ve booked accommodation in the town for two nights.

The idea for the project was given to the BID by the Holland family, who own several Bridlington businesses.

Reece Holland, whose mother Joeann came up with the idea after remembering the famous “Driffield Day” coach outings of the 1970’s and 1980’s, said: “This is a project that will benefit so many Bridlington businesses, I’m delighted the Yorkshire Coast BID listened to our idea and then put the project together so quickly.

I still can’t really believe our family’s idea has come to fruition in such a short time.”

Yorkshire Coast BID’s Bridlington Director Dean Bullen said: “The Brid Bus is a great example of how the BID can help bring new business to Bridlington.

A lot of hard work has gone into turning it around so quickly, but I’m confident Bridlington tourism businesses will see an immediate benefit.

It would be great if every local business could share the website - BridBus.co.uk - and do what they can to promote the project at twitter.com/BridBus and facebook.com/BridBus.”

Places on the Brid Bus will be allocated on a first come, first served basis and the website is open now for people to register their interest.

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PLACE FOR TOWNS AND CITIES

A check of Banbury town centre reveals 40 empty shops – but this may offer an opportunity for change.

The Banbury Guardian empty shops gallery is featured on the paper’s website.

Out of town retail parks, online shopping, expensive parking and costly rates have been cited on social media as deterrents to shopping – and trading – in the town centre.

Cherwell District Council blamed changing trends towards online shopping affecting towns across the UK while commercial property agent Neil Wild, chair of the Chamber of Commerce, said challenges to town centres offer opportunities.

Cllr Tony Ilott, lead member for finance, said: “We are determined to make the most of the opportunities by investing

Banbury’s 40 closed shops offer opportunities, say experts

and planning proactively for the town’s future.

“We have identified trends towards leisure experiences and street food which cannot be replicated online.

“That’s why we are delivering new experiences through our plans for Castle Quay Waterfront and Lock29 that will draw visitors in from further afield and boost trading.

“Only two per cent of Castle Quay floor area is truly empty. Most empty shops there are already let to new tenants or are being prepared for handover.”

Mr Ilott said small businesses were encouraged to apply for rates relief which can be up to 100 per cent.

Mr Wild said: “I receive regular enquiries (and) small shop units are in high demand.”

He said some buyers are converting upper floors into flats. Others are changing use of shops for education, training and recreation. Such redevelopments take time, during which the shops stay empty.

“It’s critical we all recognise the excellent Banbury town centre businesses who provide a specialist and niche offer worthy of our support, he added.”

Jo Holland of Banbury Business Improvement District (BID) said it is analysing crucial information from a 1,000 person survey that will give important information to help current businesses optimise trade and to inform what is needed to attract more successful companies to the town centre. The results will be shared in October.

Borders businesses are being offered a chance to splash the cash on their shopfronts, thanks to a near-£190,000 handout from the Scottish Government’s town centre fund.

Five towns in the region are set to benefit from property improvement grant schemes to be run by Scottish Borders Council in partnership with community groups.

Galashiels is in line to claim the lion’s share of the funding on offer, £70,000 being earmarked to be spent there, with £40,000 on offer in Hawick, £35,000 in Jedburgh £21,000 in Selkirk and £20,000 in Eyemouth.

The schemes will be overseen locally by organisations including Selkirk’s business improvement district group, Energise Galashiels, Future Hawick and Jedburgh and Eyemouth community councils.

Property owners or tenants wanting to find out more should email jedcars@scotborders.gov.uk,

Borders businesses being offered shares of near-£190,000 facelift fund

sarah@exploreselkirk.co.uk, hello@energisegalashiels.co.uk, admin@hawickonline.com or eyemouthcc@outlook.com

Beneficiaries of previous schemes include Kelso Travel and the town’s Collections By ... bridalwear shop.

Mid Berwickshire councillor Mark Rowley, the council’s executive member for business and economic development, said: “This type of scheme has proved successful in a number of our towns previously, and that’s why we have worked alongside key community organisations to develop new schemes to launch this year.

“We have allocated funding to Eyemouth, Jedburgh, Hawick, Galashiels and Selkirk as these have been identified as priority towns for regeneration activity, and we are delighted that community groups in each town have come on board to help direct the funding to the areas of most need and to manage the schemes.

“Businesses and residents often tell me that that the appearance of a town is vital to help a town thrive and be an attractive place to shop, visit or do business.

“Often a bucket of paint and minor works can have a huge impact, so I’m glad these schemes will deliver just that, as well as adding some extra private investment to our townscapes.

“I really welcome that it is a range of local groups, at the heart of their communities, that will be helping the council deliver these projects.

“Up to 128 shops and properties could be improved as a result, and alongside a range of other projects, such as the conservation area regeneration schemes in Jedburgh and Hawick and investment in Eyemouth, Selkirk and Galashiels town centres, we will see a real, visible difference on our high streets.”

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REVIVE & THRIVE’S

regen2019 St. George’s Hall, Liverpool

Weds 6th — Thurs 7th November

The 6th Annual UK RegenerationExhibition and Conference

www.regen2019.co.uk 0845 467 3303 info@regen2019.co.uk

Revive & Thrive Place Management Recruitment Service is aimed specifically at regeneration, economic development, place management and Business Improvement District professionals.Revive & Thrive’s Place Management Recruitment Service network reaches around 30,000 contacts with an interest in Retail and/or Place Management. We also receive enquiries from regeneration professionals looking for work or contract opportunities as well as Business Improvement Districts and Councils looking for new recruits.Our daily interactions with our members and other contacts mean that we can offer a powerful, focused and specialised recruitment service that will help you find the right professional for your BID, Partnership, Council or Town Team.See www.reviveandthrive.co.uk/current-employment-opportunities/

Benefits to Revive & Thrive Place Management Recruitment Service

Try out our supercharged Place Management Recruitment Service

include – • A unique specialism in Town and

City Centres and a service run by experienced Town Centre Managers and BID Practitioners

• Minimum one full page advert in monthly Place Magazine

• Marketing reach of over 30,000 people with an interest in place management and Business Improvement Districts

• Minimum two emails to around 5,000 relevant contacts per month all of which will include your appeal for candidates.

• One recruitment specific mailout per month

• Advert on www.reviveandthrive.co.uk for as long as required to secure the right candidate

• Vetting and shortlisting service available (enquire for costs not included in any offer)

All for only – Revive & Thrive Members – 1 FreeNon Members – £349 + vat

Revive & Thrive are also inviting professionals looking for a new position or new contract to submit CVs for Revive & Thrive to hold on record for new opportunities. This service will ensure that you are at the front of the queue and are signposted to relevant inbound calls looking for suitable candidates. Additionally, Revive & Thrive will promote 500 words and a downloadable CV about the professional through the website. Place Magazine, 30,000 contact reach and regular mail outs.

Revive & Thrive Members – £35.00 inc vatNon Members – £65.00 inc vat

To find out more or to submit an advert email recruitment@reviveandthrive.co.uk or call 03330 124285

40

REVIVE & THRIVE’S

41

PLACE FOR TOWNS AND CITIES

Benefits include: • Nationalandregionalnetworkingeventscoveringissuesandpolicyaffectingyourplace

• A single voice to lobby for positive change nationally

• Unlimited access to Revive & Thrive’s Non-Executive Board, Steering Group, Regional Advisors and Expert Panel

• Exclusive member only updates

• PromoteyourplaceandBIDbywritingfreearticlesformonthlyPlacemagazine

• Updates on the latest technologies and solutions for places

• DiscountsandspecialoffersfromourPlaceSolutionMembers

• PlaceMagazine:50%discountsonadvertisinginPlaceMagazine

• RecruitmentService:TargetyouradvertspecificallyatexperiencedplacemanagementandBusinessImprovement District professionals

• YouwillbenefitfromunlimitedaccesstotheRevive&ThriveAdvisoryService

Full Place Membership – FREE (£20.20 admin fee)

Full Associate Membership – £499 + vat or £42 per month

Sponsorship – £275 pcm or £3,000 pa + vat

Light BCR Membership - £150 + vat pa

Full BCR Membership - £295 + vat pa

Be a part of a national network of place practitioners, BIDs, Councils, businesses and passionate people that facilitates discussion, learning, networking and up to date policy so that you can do your job

Don’t work in isolation Join Revive & Thrive

Membership 2019-20

supported and no longer in isolation.

As a place management professional, business or passionate resident, becoming a member of Revive & Thrive will provide you with regular networking opportunities, monthlyupdatesonpolicyandhowthiswillaffectyourwork.Wewillpromoteyourwork,eventsandprojectsviaourmonthlyPlacemagazine,websiteandsocialmedia.We’ll give you discounted entry to regional events!

Join today, save money and become part of a national network of passionate people who are passionate about the places where we live, work and play.

JOIN TODAYwww.reviveandthrive.co.uk

Revive & Thrive looks after all five stages of a Business Improvement District’s life and focuses on business engagement to ensure that the right BID is developed for your area.

Feasibility – Is a BID right for your area? We help you make the right decision and if necessary suggest alternatives.

Planning – working with your local working group we will make sure that your BID is ready to go live and is future fit

Implementation – Once the ballot closes, the real work begins! There will be much to do before the BID can actually begin

Delivery – For BIDs that have begun operations, Revive & Thrive is here for you, whatever your needs, from interim management to general support and advice.

Renewal – The all important endorsement of your hard work. Revive & Thrive has comprehensive programmefor BID Renewal

Why Choose Revive & Thrive for your Business Improvement District Feasibility Study?

Revive & Thrive‘s Business Improvement District Feasibility Study is back with a new team and bold guarantees ensuring that we are achieving the right results. The new team brings even more experience and a wealth of new clients to give you the satisfaction that considering a Business Improvement District Feasibility Study for your place is in the right hands.

Long-standing place practitioners will probably already be aware of Revive & Thrive Director Matthew Powell and Town Centre Management but might not yet heard of our new BID Development Manager, Tammy Sleet. Tammy’s experience, gives us the confidence that we can offer an unprecedented level of engagement and impact with businesses within our Business Improvement District Feasibility Study.

If you’d like a risk-free and maybe

Business Improvement District Services – 5 stages

cost-free study done in your area find out more about the UK BIDs Feasibility Programme now.

BID Development – Planning, Implementation and Delivery

Revive & Thrive can help with all elements of BID Development including helping with BID Loan Fund applications.

On these pages we highlight the functions that we include within the planning, implementation and delivery stages.

BID Development

• Database Development • BID Sub-Group Meetings • Identify and Support BID

Champions • Survey • Public Sector Consultations • Business Consultations and

Communication • Identify BID themes

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REVIVE & THRIVE’S

• BID Proposal • BID modelling • Identify Primary Local Authority

Contact • Agree Local Authority Processes • Attend Council Meetings • Draw up baseline agreements • Agree balloting procedures • Agree billing arrangements –• Operating Agreements • Agree Milestones • BID development timeline • Agree balloting procedures • Pre-ballot events • Branding • Marketing strategy • Canvassing action plan • Canvassing

BID Implementation

Once the ballot closes, the real work begins! Assuming that the outcome of the BID ballot is positive, there will be much to do before the BID can actually begin, starting with the communication of the ballot result.

Almost immediately, you will need to establish the BID company itself and recruit a Board of Directors. They will need to understand the commitment and differences between being a volunteer on a BID DevelopmentSteering Group and being a Company Director.

Our Recruitment service will be key during your BID Development. Probably the first task for the Board will be to recruit a BID Manager as this person will not only be tasked with delivering the projects within your business plan but will also need to get to grips with how

they see the day to day operations of the BID being run.

Prioritising the first year’s tasks, looking at the quick wins and understanding the longer-term strategic needs of the BID and local business community are all vital, even before the BID formally commences.

From a technical and financial perspective, you will need to open a bank account, agree with your local billing authority as to how and when you will receive your first payments, register the BID for VAT and ensurethat insurance and data protection procedures are in place.

Revive & Thrive is here to help you throughout that process.

BID Delivery

For BIDs that have begun operations, Revive & Thrive has a number of support options, whatever your needs, from interim management to general support and advice.

Using our networks, partners and expertise, we can support your BID by:• Working with you and your Board• Helping you with annual and interim

reports and evaluations• Strengthening your team with our

recruitment service• Advising on how to maximise

income• Writing marketing and other

strategies and helping you to implement them

• Developing your online and social media channels

• Improving your routes to engagement with your levy-paying businesses

• Providing you with a range of HR• Ensuring you are delivering

maximum return on investment for your levy-paying businesses

• Facilitating the delivery of your projects

• Putting your BID in the best possible position to be successful with its renewal ballot

BID Renewal

Revive & Thrive has a comprehensive programme for BID Renewal which includes the following –

• Evaluation of existing BID performance

• Business survey • Business networking events • Refresh of the BID database• Meetings with public sector and

other key stakeholders• Review local authority processes

and baselines• Review BID modelling• Sector-based workshops • In line with all of the above, and in

conjunction with the BID Board and wider business community draw up a business plan for BID renewal ballot

Revive & Thrive understands that all BIDs have distinct needs, budgets and levels of experience. As such, we will tailor the above elements into a bespoke package to meet clients’ requirements.

Please contact bids@reviveandthrive.co.uk or call 03330 124 285 to discuss any of our BID services.

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PLACE FOR TOWNS AND CITIES

Don’t already subscribe to Place Magazine?

The only free dedicated place management magazine. Sign up now to get it in your inbox each month and keep up to date with news, projects, blogs and ideas from around the UK.

reviveandthrive.co.uk/place-magazine

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REVIVE & THRIVE’S

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PLACE FOR TOWNS AND CITIES

A video has been produced in a bid to to capture the excitement of the biggest sporting event in Northallerton’s history.

The three-minute film showcases the decorations being put up by shops and businesses to celebrate the arrival of the UCI Road World Championships on Wednesday, September 25.

It’s also designed to encourage people to leave their cars at home and travel by train and bike as North Yorkshire’s county town prepares for the arrival of thousands of visitors from around the world.

The Northallerton Welcomes the World video has been commissioned by the town’s Business Improvement District (BID), which is working with Hambleton District Council and Northallerton Town Council to promote this once-in-a-lifetime event.

It follows the journey rail travellers take from the station to the town-centre and shows business owners and staff proudly waving flags from some of the

Video produced to celebrate UCI visit to Northallerton

40 countries expected to take part in the Men Elite Individual Time Trial.

The thrilling final shots feature professional bike tricks rider and local lad Joe Prattley performing in front of the Town Hall, watched by Mayor of Northallerton Cllr John Forrest, chairman of Hambleton District Council Cllr Kevin Hardisty and Hambleton Portfolio Holder for Leisure Bridget Fortune.

“It’s a fun way to show off all the great work Northallerton is doing to prepare for the World Championships,” said BID manager Graham Bell.

“You can sense the excitement building in the town.”

Cllr Fortune said: “The people of Northallerton are really embracing this exciting event – with less than three weeks to go it is exciting to see so much shops and businesses ‘dressing’ for the race. We hope this film encourages lots of people to choose our market town to watch the world’s top cyclists.”

Around 90 businesses in Northallerton have adopted countries for the championships, and there are prizes for the best-dressed windows.

Joe Prattley will be performing in the town’s community event ahead of the main race on September 25. Situated at the north end of the High Street, it will also feature an Abba tribute act, a samba band from a local primary school and a guest appearance by the Yorkshire Vet, Julian Norton.

There will be a large land art display at Northallerton School and Sixth Form College, where a panel of eight students have picked a selection of designs developed by pupils at local primary schools.

The World Championships will be shown live on BBC TV. Tour de France 2019 runner-up and BBC Sports Personality of the Year Geraint Thomas is just one of the major stars expected to take part.

Watch the video here.

!

!

:

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Newquay Business Improvement District (BID) is offering member businesses the opportunity to get behind the camera and have their very own short promotional film made.

As part of a new project entitled, ‘Meet the Business,’ the BID is working with Newquay-based Ice Cold Gorilla Marketing (ICG) to develop a series of short videos created to showcase the unique and innovative business landscape in the town and the individual businesses that make this up.

The videos will be gifted to the businesses at no cost for their use within their own marketing and

Calling all Newquay businessescommunications efforts. If requested, they can also be shared across Newquay BID’s social channels which have a combined reach of 33,971 reaching new audiences and potential customers.

Newquay BID has been working with ICG since May to strategically grow its consumer and B2B social media platforms, engaging with the right target audiences and reaching new demographics to entice visitors to the town year-round.

Newquay BID manager, Carla-Marie Jones, said: “We’re thrilled to be able to offer this beneficial service to our members. As we all know, engaging

video content is hugely influential nowadays in the evolving digital landscape. The community in Newquay is truly unique and we want to continue showcasing all the great people behind the shop counters, activity centres, restaurants, bars, gyms and any other member businesses that would like to be involved.

“We hope that as many as possible want to take part in ‘Meet the Business’ and we look forward to hearing from you.”

Businesses who are interested in taking advantage of this opportunity are asked to email social@newquaybid.co.uk

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We want to hear stories about your place!

Submission deadline for articles for Issue #37 of Place Magazine:

5th November 2019

Contact us at enquiries@reviveandthrive.co.uk

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