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6. Case: RFID at the Metro Group

Question (a)

The answer is required to cover a brief introduction of Metro Group, a brief description of RFID technology, and a detailed examination of the advantages and disadvantages of using the RFID technology, with specific reference to Metro Group.

The answer briefly describes the RFID technology and examines the advantages and disadvantages of using the RFID technology.

While the answer has many relevant points, it could have indicated the advantages/disadvantages with specific reference to Metro Group, as sought in the question.

Question (b)

The answer is required to cover a brief background of the Future Store Initiative, and a detailed critical analysis of the Future Store Initiative at the Metro Group.

The answer briefly describes the background of the FSI, and discusses the essential technical developments tried by FSI.

While the answer has many relevant points, it could have also indicated the public response to the FSI, the sales, customer service, customer satisfaction etc. at the FSI, so as to make the answer more comprehensive.