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RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

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UPC vs. EPC Bar Codes use UPC’s (Universal Product Code) RFID uses EPC’s (Electronic Product Code) Header / Manufacturer code / Stock Keeping Unit / Serial Number Data identifier / Manufacturer’s number / Product number / Single digit security Source 1: Sweeney, P. J. II.(2005). RFID for Dummies. Indianapolis, IN: Wiley Publishing, Inc. p.45. Source 2: Sweeney, P. J. II.(2005). RFID for Dummies. Indianapolis, IN: Wiley Publishing, Inc. p. 46.

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Page 1: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

RFID

Radio Frequency Identification

A New Frontier for Libraries

Created By: Marybeth Bean,Emily Boisvert,Peter Breault

Page 2: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Radio Frequency Identification

Basic History of RFID TechnologyResearch done by Singh, Brar, and Fong (2006) states First Public Library use was the

Farmington Community Library in Michigan - 1999 (p.24)Research started as early as the 1970s RFID designed to replace the UPC codeKey Promoters: Walmart,Target, and the U.S. Department of Defense

Page 3: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

UPC vs. EPC

Bar Codes use UPC’s (Universal Product Code)

RFID uses EPC’s (Electronic Product Code)

Header /Manufacturer code / Stock Keeping Unit / Serial Number

Data identifier / Manufacturer’s number / Product number / Single digit security

Source 1: Sweeney, P. J. II.(2005) . RFID for Dummies. Indianapolis, IN: Wiley Publishing, Inc. p.45.Source 2: Sweeney, P. J. II.(2005) . RFID for Dummies. Indianapolis, IN: Wiley Publishing, Inc. p. 46.

Page 4: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

How It WorksThe system is made up of a Host (a computer) where

the data is storedA reader emits and interprets an electrical signalTwo antennas disburse and receive the signal

- similar to sonarA tag is the target, and it returns the antenna’s signal

Source: Sweeney, P. J. II.(2005) . RFID for Dummies. Indianapolis, IN: Wiley Publishing, Inc. p. 38.

Page 5: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Components

Reader

**Think of this like a high tech version of Morse Code**

The reader is what produces the electrical frequency that the antenna sends off.HF 13.56 Megahertz • UHF 860 - 960

Megahertz

The reader then takes in a signal that is returned by the tag.

It turns the signals back and forth into ones and zeros which can then be sent to the host computer for storage.

Source: Sweeney, P. J. II.(2005) . RFID for Dummies. Indianapolis, IN: Wiley Publishing, Inc. p. 21.

Page 6: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Components

AntennasThey send out and receive the

electromagnetic frequency through the airThink of its range like being in a big bubble

Source: Sweeney, P. J. II.(2005) . RFID for Dummies. Indianapolis, IN: Wiley Publishing, Inc. p. 21.

Page 7: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Components

TagPart 1: An integrated circuit - contains an on

or off activation code & stored data such as library barcodes for that specific item.

Part 2: An antenna helps the tag gain energy and respond to the reader.

Source: Sweeney, P. J. II.(2005) . RFID for Dummies. Indianapolis, IN: Wiley Publishing, Inc. p. 21.

Source: (2009). Dual Aisle Plexi – Tech Gates. Retrieved September 22, 2009 from http://libramation.com/home.html

Page 8: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Active vs. Passive Tags

Does the tag have its own power supply?Yes - That is an Active chipNo - That is a Passive Chip

If the tag has no independent power supply it uses BackscatterBackscatter - The tag does not emit its own

signal it just absorbs, modifies, and returns the original signal to the reader.

Page 9: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

TAGSHF versus UHF RFID

High Frequency versus Ultra High FrequencyHF was developed first, and has been around longer.UHF has faster speeds, and longer reading ranges.UHF has a lower manufacturer cost.UHF is more susceptible to water (debatable).

HF Tags>>>

Source: (2009). Roll of RFID tags. Retrieved September 22, 2009 from http://libramation.com/Pages/prod_radio.html.

Page 10: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Bar Codes, Memory Buttons, and RFID

Linear Bar CodesScans one object at a timeInformation can’t be changedCheapIf the image is dirty it is hard to read

Memory ButtonsReaders must physically touch the tag for it to

scanDurableInformation can be modified

Page 11: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

• RFID - Tags can be read over distances of 10 meter

- Information can be modified***And MORE***

Source: Heinrich, C. (2005) . RFID and Beyond: Growing Your Business Through Real World Awareness. Indianapolis, IN: Wiley Publishing, Inc. p. 65.

Page 12: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

RFID Applications in Libraries

Page 13: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

At the service desk:

• RFID can be used to check out material

• It can be used in conjunction with a library’s LMS (Library Management System)• It can check out a whole stack of books at one time• If so enabled, it can deactivate security chip

Page 14: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Patron self check station by Bibliotheca

Source: BIBLIOTHECA RFID Library SystemsRFID Products. Retrieved September 21, 2009 from http://www.bibliotheca-rfid.com/BiblioWand_Mobile_Units.

From a patron’s perspective:• Self check option

• Patron can check out own materials, avoiding lines• Self check readers allow for check out of multiple items at one time

Page 15: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Stacks Management:Current inventory practices are:

• Labor intensive• Time intensive

Page 16: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Checking against shelf list drawer…

…or using barcode, barcode reader, laptop, software to talk to LMS

Page 17: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

All involve checking book by book…by book…

Page 18: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Stacks Management:

• RFID inventory• Staff run wand along shelf of books• Wand reads tags in books on shelf• Stores data for download later or connects to laptop• Can tell what is missing• Can tell what is out of order

Page 19: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Source: BIBLIOTHECA RFID Library Systems RFID Products. Retrieved September 21, 2009 from http://www.bibliotheca-rfid.com/selfcheck_mercury

Wand for scanning

PDA for data collection in inventory

Page 20: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Automated Book Check in and Sorting

Page 21: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Automated Book Returns• Books checked in as placed through the return• Security can be turned on• Books pass along a conveyor belt• Based on info from check in, books are sorted into bins for re-shelving

Page 22: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Source: 3M Library Systems Product Guide (2009). Retrieved September 21, 2009 at http://solutions.3m.com/wps/portal/3M/en_US/library/home/

Book return items are checked in Conveyor sorts to bins based

on RFID sort at discharge

Bins sorted by shelving location

Page 23: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Security of Collection:

• RFID tags can be enabled with a security chip

• When activated, will activate alarm at exit• Are automatically deactivated at checkout• Staff have access to identity of what has been removed• If patrons have RFID enabled library identification, there will also be access to who has removed the material• Catches check out error, staff or system

Page 24: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

• Browsing of collection difficult to capture

• Relies on cooperation of patron to record/report• RFID can capture this:

• Co-locate readers with materials from a collection• Readers undetected for a period of time indicate materials off shelf

Page 25: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

RFID Benefits: Advantages of Implementation

Page 26: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Benefits forLibrary organization as a whole

Library staff

Library patrons

Page 27: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

How does RFID help the whole library organization?

Tags combine barcode and security device functions (barcodes + book cards + magnetic strips)

Provides ability to increase business without adding to the budget for more staff (hours, speed, streamline tasks)

Cost savings

Page 28: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Cost savings examples:Berkeley, CA

Berkeley Library director claims $2 million saved in worker’s compensation over 5-year period due to decrease in repetitive motion injuries

University of Nevada, Las Vegas Library recovered 500+ items

by tagging collection, saved $40,000 in replacement costs

Page 29: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

What else can it provide?Flexibility in library design and use

Greater control over stock and acquisitions/ revising current records

Decreased human error

Which means…

Page 30: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

A focus on increasing patron satisfaction and services in all areas of library use

Source: Man with Child, Retrieved September 21, 2009, from www.morerfid.com/upload/report/2008/checkpoint_080623-1.jpg.

Page 31: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Benefits for library staff may include…

Fewer instances of injury from repetitive motions

Opportunity for more interesting roles and tasks

Greater job satisfaction and decreased stress

Shift to flexible and customer-oriented focus

Page 32: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

A look at traditional handling of library materials at the

circulation desk…1. Staff reach for materials to be checked in/out.

2. Staff locate barcode to scan.

3. Staff sensitize/desensitize security device on material.

4. Staff may insert cards or stamp materials at check-out.

5. Staff sort returned materials for shelving.

Page 33: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

The RFID MethodStaff may be involved in some

circulation tasks, but RFID technology allows for multiple items scanned at once (six items or items up to six inches height)

ORNo staff involvement with self-service

equipment including sorting conveyor

Page 34: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

New ways to review inventory with hand-held

RFID scanners… No need to touch or move

materials

Less physical, less time

Scanner IDs items out of order Simultaneous check for

activation of security component

Increased accuracy

Additional use for reference materials/periodicals previously unchecked

Source: Products: RFID Library Management. Retrieved September 21, 2009, from www.cbb-middleware.com/ibit/Index_files/images/library_rfid_1.jpg.

Page 35: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

An example from the Vatican Library…

Source: Vatican Library. Retrieved 21, 2009, from www.artremis.com/article/pics/vatican_library3.jpg.

Page 36: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Before RFID:Library closes for one month per year for inventory of

stock

With RFID:Library remains open, inventory takes few hours

Conclusion:RFID reduces downtime and increases success in

finding materialsReportedly 5, 10, even 20 times faster than

traditional barcode reading

Page 37: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Staff efficiencies:Reduction of time preparing materials for re-shelving

with help from conveyor and sorting system

RFID tag system allows staff to readily locate materials for patrons

Increase of staff-patron interaction

Increase of library security and supervision by staff

Personalized service with patron information available on tags

Which means…

Page 38: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

A focus on increasing patron satisfaction and services in all areas of library use

Source: Library Computer Child, Retrieved 21, 2009, from www.pharos.com/images/main/library-computer-child.jpg.

Page 39: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Now, what about patrons and RFID?

Shorter lines for check-out with self-check devices

Increased staff assistance with specific searches and questions

Enhanced privacy Faster rate of reserve requests Timeliness of account changes

and status

Page 40: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Self-scanners provide receipts of all patron holdings

Aesthetic appeal of library space along with increased functionality

Noted rise in customer satisfaction, opinion of staff helpfulness

Hand-held guiding equipment tailoring interest of patron used for personal service Source: All in one Kiosk Library, Retrieved 21,

2009, from www.envisionware.com/files/AllInOneKiosk_Library_350.jpg.

Page 41: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

What do patrons have to say about RFID?

Study by Salt Lake County Library Services found 95% of 625 patrons surveyed gave self-checkout systems grade of B or above

Page 42: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Case study #1: Darien, CT New library opened Jan. 10,

2009 complete with RFID technology

Changes included 3M and FKI Logistex automated returns technology= elimination of circulation desk

Addition of “Welcome Desk” acting as concierge for building, more circulation staff trained as readers’ advisors

Technology became way to expand services and save

Source: Berry, L.P., & Gray, A.K. (2009, May 15). State of the art in Darien. Library Journal, 9.

Page 43: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Case Study #2: Cardiff University, Wales, United

KingdomFour sites with RFID

self-service as of Jan. 2009

Goals: increase staff involvement with academic schools, provide better research support

Introduction of smaller information desks= larger and more private office/work area for library assistants Source: Library Kiosk, Retrieved 21, 2009, from

www.cardiff.ac.uk/insrv/images/news/image_73121_web.jpg.

Page 44: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Pre-RFID Post-RFIDTwo staff members

at circ desk (3 at peak)

Subject librarian and most staff 2-3 hours/day rotation

Work=inter-library loan, book orders, overdues, journal processing, invoicing, etc.

One staff member maximum 2 hour shift

Library staff roam for 1 hour at peak times

Work=new training program for research staff, blog for distance learners, developing pages on Blackboard and converting manual to wiki format

Page 45: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Case study #3: San Bernardino County Library

System, CA30 branches serve 1,000,000+ peopleStaff able to greet patrons, guide and

assistWith self-service, patrons can also

unlock AV security cases and pay fines and fees

Benefit=kiosk available 24/7Found that takes 2 people 1 hour to tag

200 items

Page 46: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Additional BenefitsPredict costs will decrease to point

of tag inclusion in books and AV materials at time of manufacture

Reduction of security equipment purchased and maintained long term

Grants may be available for technology projects like RFID

Page 47: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Challenges

According to Singh, Brar, and Fong (2006), In 2006 California Library Association did a survey and found that out of the 51% who were not implementing RFID in their survey 58 % cited cost as their major issue (p.24).• According to Singh, Brar, and Fong (2006), The costs to convert a library to RFID technology range from $113,000 to $1.2 million average being $502,917 (p.28).

MONEY, MONEY, & More MONEY

Page 48: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

The Truth about the Price

Libraries would face an initial one time cost then it would be like buying expensive barcodes today.

The Real Cost is in the Tags

According to Shahid Syed (2005) the average cost for tags was $ .40 to $ .75 (p.6).

-- Prices are dropping, but the goal for most bulk purchasers is $.05 per tag

According to Alan Butters (2008) UHF may be the better choice in the long run because of manufacturing companies affecting the price

Page 49: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

ChallengesTechnical / Physical Layout of the

Library Reader & Tag CollisionsAccording to an article by Singh,

Brar, and Fong, a single conversion takes 11.8 month to complete (p.29).

Page 50: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Challenges

A growing concern is the lack of trained professionals in this field

In a 2009 article by Sadanand Bansode and Desale, concerning the University of Pune (located in India) the library was forced to outsource the entry of their computer data to other areas (p. 206).

Beware of a imposters!

By installing RFID systems you are taking on new technology that is developing while we speak!

Page 51: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

ChallengesOpposition Groups

CASPIANElectronic Frontier Foundation

“Mandatory Kills” -- Concept of Tag DeactivationReligious Groups

- Amish- Billy Cone: Niagara Frontier Bible Churchhttp://www.tangle.com/search?

page=1&search_type=all&search_text=RFID&search_text.x=0&search_text.y=0

Page 52: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

PrivacySince the library is a public facility

Are patrons granted the right to personal privacy?

FactThe RFID tags in libraries contain two things

1. Either a 0 or a 1 designating it as on or off

2. A barcode identifying that book.

Page 53: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

PrivacyTracking - Following a book or reader through

Hotlisting - Described by David Mulnar “Materials of Interest” Recording the tags in your own database and monitoring

that numberCesar Chavez Library Branch in Oakland

Could people interested in censorship use this for their own purposes?

Page 54: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

ChallengesHow Secure is your Database?

Homemade / Makeshift Readers are Possible.

Page 55: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Health Issues / Constant Exposure

Your Opinion

• Is there a problem with constant exposure to radiation from radio waves?

• Would you say the same about radiation from microwaves?

• What about radiation from cellular phones?

? ?

Page 56: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

RFID is a new technologyMore Research is Clearly Needed.

HarmlessJeannette Woodward’s book What Every Librarian should know about Electronic Privacy (2007) explains how the electromagnetic waves of RFID are higher than those made by A.M. radio station, but lower than F.M. transmissions. (p. 102)

HurtfulIn a 2008 article by Alan Butter, he said “The current design of UHF systems has the RFID antenna permanently radiating and therefore continually exposing staff to essentially the same electromagnetic radiation as emitted by mobile phones.” (p. 126)

Health Concerns

Page 57: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Concerns Tags are becoming smaller (the size of a grain of sand)

and more complex

Example by Jeannette Woodward (2007) explains how Philip Electronics in 2003 admitted to micro chipping underwear - Concerning their microchips Philip Electronics was quoted as saying the technology was “imperceptible to the wearer and remain in individual items of clothing throughout their lifetime.”(p. 95)

The VeriChip would be implanted into people and contain their medical histories.

Source: Strickland, L. S., Hunt, L. E. (2005). Technology, Security, and Individual Privacy: New Tools, New Threats, and New Public Perceptions. Journal of the American Society for Information Science and Technology, 56 (3), 221-234. p. 223.

Page 58: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

RFID Use On PeopleTracking People

Case 1: Sutter School in California2005 ACLU & EFF stopped itFor More Info -

http://www.eff.org/press/archives/2005/02/17Case 2: Video Surveillance Company in

Cincinnati Ohio -- referenced by Jeannette Woodward (p.116)

Case 3: According to Claus Heinrich Multiple Mexican Leaders (p. 178)

Page 59: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Best Practices

Page 60: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Privacy Best Practices

Valid Concerns:•What information should be kept private?•How should it be protected?•How much transparency should there be in the use of the system?•Will information be susceptible to theft?•If we collect it, how long will it be kept?

Page 61: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Who Is Concerned?

Groups engaged in the conversation:• American Civil Liberties Union (ACLU)• Electronic Frontier Foundation (EFF)• Consumers Against Supermarket Privacy Invasion and Numbering (CASPIAN)• American Library Association

Page 62: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

What is the Library Community Thinking About

RFID & Privacy?ALA Midwinter 2004:•Recommends libraries include RFID in their privacy policies•Limit type of information on tags•Inform patrons that information is being collected•Tell them why it is being collected•Have security measures that can be audited(Smart, 2005)

Page 63: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Two ViewsMichael Schuyler

•Admits there are privacy concerns•Believes that there is more privacy with RFID and barcode than in past•Past practices involve writing patron name on card kept in book

Lee Tien•Libraries have not done enough to safeguard civil liberties•“partly because they believe that it serves their interests. Unfortunately how bad can they be if your friendly neighborhood library is using them?”(Tien, 2005)

(Schuyler, 2004)

Page 64: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

RFID Interest Group• Part of LITA (Library and Information Technology Association, a division of ALA)• Mission and Goals:

“Formed in 2005Provides a forum for librarians to learn from each other and discuss the critical issues of Radio Frequency Identification (RFID)”http://www.ala.org/ala/mgrps/divs/lita/litamembership/litaigs/rfidtechnology/index.cfm

Page 65: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

ALA and the Center for Democracy and Technology• 2006 ALA participates as part of a working group

• Membership in working group includes members of watchdog consumer groups and industry (ex. National Consumers League, Cisco)

• Create an interim draft “CDT Working Group on RFID: Privacy Best Practices for Deployment of RFID Technology “http://www.cdt.org/privacy/20060501rfid-best-practices.php

Page 66: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Berkley Public Library• The Library should be open about its use of RFID technology including providing publicly available documents stating the rational for using RFID, objectives of its use and associated policies and procedure and who to contact with questions

• Signs should be posted to all facilities using RFID. The signs should inform the public that RFID technology is in use, the types of usage, and a statement of protection of privacy and how this technology differs from other information collection methods. Only authorized personnel will have access to the RFID system

• No personal information should be stored on the RFID tag

Page 67: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Berkley Public Library, cont.

• Information describing the tagged item should be encrypted on the tag even if the data is limited to a serial number.

• No static information should be contained on the tag (barcode, manufacturer number,) that can be read by unauthorized readers

• All communication between tag and reader should be encrypted via a unique encrytption

• ISO1800 mode-tags should be used rather than ISO 1569(Shahid, 2005)

Page 68: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

ImplementationLearning from others experience

•Ask vendors for references from libraries that have implemented products•Well known libraries that have “made the leap” to RFID •Seattle, New Orleans, Berkley Public Libraries, the Vatican Library

•Local libraries•UConn in process•Darien Public Library

Page 69: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

The Complete RFID HandbookAuthored by Diane Marie Ward (INSERT REFERENCE)

•Masters in Informatics, RFID focus•Teaches coursework in RFID technology/management

Covers assessment, implementation, management of RFID in libraries

•Explains basics of technology•Library applications •Physical installation •Design•Determining return on investment (ROI)•Selecting a vendor•Maintaining system

Page 70: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

The Complete RFID Handbook•Interviews with patrons, staff, administrators, vendors, and others working in settings that employ RFID

•Advice from first hand knowledge of implementation

•Pocket guides that include•Copies of Ward’s 2006 survey of libraries who have implemented and explanation of methodology•Worksheets to guide through the decision

making and implementation process•A DVD“This book is an essential reading for librarians considering implementing RFID in their library” (Laws, 2006)

Page 71: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Conclusion

Page 72: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Case studies have shown the potential for RFID in different library settings

Goals are efficiency, savings and satisfaction for staff and patrons

Does RFID implementation meet those goals?

Are the risks concerning the invasion of patron privacy too great for implementation of RFID?

What is your library’s position regarding patron privacy?

Is technology the answer to enhancing library service?

Page 73: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

What do you think?

Any Questions about RFID?

Page 74: RFID Radio Frequency Identification A New Frontier for Libraries Created By: Marybeth Bean, Emily Boisvert, Peter Breault

Reference List3M. (2009). 3M Library Systems Product Guide. Retrieved from http://solutions.3m.com/wps/portal/3M/en_US/library/home/products/automated-materials-handling/intelligent-return-sorter/

All in one Kiosk Library, Retrieved 21, 2009, fromwww.envisionware.com/files/AllInOneKiosk_Library_350.jpg.

Balas, J. L., (2005, June). Should There be an Expectation of Privacy in the Library. Computers in Libraries, 25 (6), 33 – 36.

Bansode, S. Y., Desale, S. K. (2009). Implementation of RFID technology in University of Pune Library. Emerald Program: Electronic Library and Information Systems, 43 (2), 202 – 214.

Berry, L.P., & Gray, A.K. (2009, May 15). State of the art in Darien. Library Journal, 9.

Butters, A. (2008, April). RFID for Libraries: A Comparison of High Frequency and Ultra High Frequency Options. Australia’s Public Library Information Services, 21 (3), 120 – 134.

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Reference ListButters, A. (2008). RFID in Australian Academic Libraries: Exploring the Barriers to Implementation. Australian Academic & Research Libraries, 39 (3), 198 – 206.

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