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LAUSD ORGANIZATIONAL EXCELLENCE CLASSES RELATED TO CGDC COMPONENTS (2014)

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This document contains the list of classes currently available through LAUSD’s Organizational Excellence Program. The components of the Classified Growth & Development Cycle (CGDC) are listed with the classes that contain some aspect of that component. You may click on the component in the table below to go directly to the page with the list for that component. Classes come in a variety of formats - Most of the classes are instructor led, which requires that attendees appear for the class at the

designated time and location. Some classes are online or recorded webcast. These can be accessed at any time, from any location. Webcasts are live classes, but you may attend them remotely by accessing through your computer.

Generally, once the webcasts are delivered, they are recorded and are for later viewing. To sign up or view these classes, please go to the Learning Zone (https://lz.lausd.net/lz/index.jsp). Some of the classes listed may be more or less applicable to your development goals. The Learning Zone does have a description of the classes that can help you determine the relevance of the class. Additionally, the Organizational Excellence catalog contains descriptions of the classes as well (http://classifiedtraining.lausd.net/sites/classifiedtraining.lausd.net/files/catalog.pdf).

1. Behavior/Conduct (page 2) 5. Interpersonal Skills (page 11)

a. Integrity a. Getting Along with Others

b. Commitment b. Relationship Building

c. Safety Focus c. Teamwork/Collaboration

d. Sound Judgment d. Valuing Diversity

2. Communication (page 4) 6. Professional/Technical Expertise (page 13)

a. Eliciting Information a. Technology Savvy

b. Providing Information b. Work Preparedness

c. Written Communication c. Professional Growth

d. Presentation Skills d. Sharing Knowledge/Expertise

3. Adaptiveness (page 6) 7. Leadership (page 16)

a. Openness to Innovation a. Culture/Environment

b. Creativity b. Financial Management

c. Flexibility c. People Management

d. Attitude d. Decision Making

4. Work Attributes (page 8)

a. Attendance

b. Resource Management

c. Project Management

d. Quality of Work

https://lz.lausd.net/lz/index.jsp

http://classifiedtraining.lausd.net/sites/classifiedtraining.lausd.net/files/catalog.pdf


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BEHAVIOR/CONDUCT Classes related to INTEGRITY

2013 Reasonable Accommodations Training for Supervisors (online) 2013 Workplace Harassment Prevention (WHP) Training (online) Communicating Effectively (Level I Supervisory Class) Conflict in the Workplace (Level I Supervisory Class) Exceptional Supervisory I Certificate Program HR and the Law (online) HR and the Law (Level I Supervisory Class) Interviewing Techniques (recorded webcast) Leading the Way: New Approaches to Teacher Hiring and Performance Evaluation Managing Conflict in the Workplace (Level I Supervisory Class) Motivating Your Staff (Level I Supervisory Class) New Employee Orientation Organizing Your Workday (webcast) Payroll Fundamentals Performance Management, Part I Performance Management, Part II Reasonable Accommodations Rising to the Challenge of Providing Excellent Customer Service Roadmap to a Successful Career (online) Selecting the Right Person for the Job (online) Supervisors Handbook for Orienting New Employees (Level I Supervisory Class) The Discipline Process for Classified Employees (Performance Management Part II-B) The Evaluation Process for Classified Employees (Performance Management Part II-A) The Role of the Personnel Commission and Hearing Officers in Matters of Classified Discipline The Role of the Supervisor (Level I Supervisory Class) Top 10 Misunderstood Laws Every LAUSD Employee Should Know Workplace Harassment Prevention for Supervisors (Level II Supervisory Class) Classes related to COMMITMENT

10 Essentials for Presentations (recorded webcast) 2013 Workplace Harassment Prevention (WHP) Training (online) Building Successful Teams (Level II Supervisory Class) Building Teams Communicating Effectively (Level I Supervisory Class) Conducting Effective Meetings Conflict in the Workplace (Level I Supervisory Class) Creating a Professional Image Customer Service Essentials Exceptional Supervisory I Certificate Program HR and the Law (online) Increasing Staff Resilience During Difficult Times - (Stress Management for Classified Employees) Interviewing Techniques (recorded webcast) Motivating Your Staff (Level I Supervisory Class) New Employee Orientation


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Organizing Your Workday Organizing Your Workday (webcast) Payroll Fundamentals People-Smart Communication Skills Recorded (webcast ) Performance Management, Part I Performance Management, Part II Reasonable Accommodations Roadmap to a Successful Career (online) Supervisors Handbook for Orienting New Employees (Level I Supervisory Class) Taking Charge of Your Workday (online) The Power of a Proactive Attitude on Your Career (recorded webcast) The Role of the Personnel Commission and Hearing Officers in Matters of Classified Discipline The Role of the Supervisor (Level I Supervisory Class) Workplace Harassment Prevention for Supervisors (Level II Supervisory Class) Classes related to SAFETY FOCUS

2013 Reasonable Accommodations Training for Supervisors (online) Campus Aide Training - School Security Certificate Program HR and the Law (online) HR and the Law (Level I Supervisory Class) New Employee Orientation Organizing Your Workday (webcast) Payroll Fundamentals Reasonable Accommodations Stress and Coping: Enhancing Our Resilience During Difficult Times Who Gets to Ride the Bus: History, Laws, and Rules that the Govern K-12 Transportation Workplace Harassment Prevention for Supervisors (Level II Supervisory Class) Classes related to SOUND JUDGMENT

10 Essentials for Presentations (recorded webcast) 2013 Workplace Harassment Prevention (WHP) Training (online) Communicating Effectively (Level I Supervisory Class) Communicating Through Effective Listening (recorded webcast) Conflict in the Workplace (Level I Supervisory Class) Exceptional Supervisory I Certificate Program HR and the Law (online) Interviewing Techniques (recorded webcast) Leading the Way: New Approaches to Teacher Hiring and Performance Evaluation Managing Conflict in the Workplace (Level I Supervisory Class) Motivating Your Staff (Level I Supervisory Class) New Employee Orientation Organizing Your Workday (webcast) Payroll Fundamentals People-Smart Communication Skills Recorded (webcast ) Performance Management, Part I Performance Management, Part II Reasonable Accommodations


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Roadmap to a Successful Career (online) Selecting the Right Person for the Job (online) The Discipline Process for Classified Employees (Performance Management Part II-B) The Evaluation Process for Classified Employees (Performance Management Part II-A) The Role of the Personnel Commission and Hearing Officers in Matters of Classified Discipline Top 10 Misunderstood Laws Every LAUSD Employee Should Know Workplace Harassment Prevention for Supervisors (Level II Supervisory Class)

COMMUNICATION Classes related to ELICITING INFORMATION

10 Essentials for Presentations (recorded webcast) 2013 Workplace Harassment Prevention (WHP) Training (online) Communicating Effectively (Level I Supervisory Class) Communicating Through Effective Listening (recorded webcast) Conducting Effective Meetings Conflict in the Workplace (Level I Supervisory Class) Customer Service Essentials Email Dos and Don'ts in Business (recorded webcast) HR and the Law (online) Managing Conflict in the Workplace (Level I Supervisory Class) Motivating Your Staff (Level I Supervisory Class) People-Smart Communication Skills Recorded (webcast ) Performance Management, Part I Performance Management, Part II Professional Telephone Courtesy Reasonable Accommodations Rising to the Challenge of Providing Excellent Customer Service Roadmap to a Successful Career (online) Selecting the Right Person for the Job (online) The Discipline Process for Classified Employees (Performance Management Part II-B) The Evaluation Process for Classified Employees (Performance Management Part II-A) The Power of a Proactive Attitude on Your Career (recorded webcast) Workplace Harassment Prevention for Supervisors (Level II Supervisory Class) Classes related to PROVIDING INFORMATION

10 Essentials for Presentations (recorded webcast) 2013 Workplace Harassment Prevention (WHP) Training (online) Building Successful Teams (Level II Supervisory Class) Building Teams Career Boot Camp Communicating Effectively (Level I Supervisory Class) Conducting Effective Meetings Conflict in the Workplace (Level I Supervisory Class) Customer Service Essentials Email Dos and Don'ts in Business (recorded webcast)


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Exceptional Supervisory I Certificate Program HR and the Law (online) Interviewing Techniques Interviewing Techniques (recorded webcast) Managing Conflict in the Workplace (Level I Supervisory Class) Motivating Your Staff (Level I Supervisory Class) People-Smart Communication Skills Recorded (webcast ) Performance Management, Part I Performance Management, Part II Professional Telephone Courtesy Reasonable Accommodations Resume and Application Preparation Rising to the Challenge of Providing Excellent Customer Service Roadmap to a Successful Career (online) Selecting the Right Person for the Job (online) Supervisors Handbook for Orienting New Employees (Level I Supervisory Class) The Discipline Process for Classified Employees (Performance Management Part II-B) The Evaluation Process for Classified Employees (Performance Management Part II-A) Classes related to WRITTEN COMMUNICATION

2013 Workplace Harassment Prevention (WHP) Training (online) Accelerated On-Site AA Degree Orientation (Beaudry Headquarters) Business Writing for Supervisors (Level I Supervisory Class) Conducting Effective Meetings Email Dos and Don'ts in Business (recorded webcast) English Concepts for Instructional Assistants (online) Exceptional Supervisory I Certificate Program Interviewing Techniques (recorded webcast) Motivating Your Staff (Level I Supervisory Class) Performance Management, Part I Performance Management, Part II Reasonable Accommodations Roadmap to a Successful Career (online) The Discipline Process for Classified Employees (Performance Management Part II-B) The Evaluation Process for Classified Employees (Performance Management Part II-A) Classes related to PRESENTATION SKILLS

10 Essentials for Presentations (recorded webcast) 2013 Workplace Harassment Prevention (WHP) Training (online) Accelerated On-Site AA Degree Orientation (Beaudry Headquarters) Communicating Effectively (Level I Supervisory Class) Conducting Effective Meetings Interviewing Techniques Interviewing Techniques (recorded webcast) Managing Conflict in the Workplace (Level I Supervisory Class) Motivating Your Staff (Level I Supervisory Class) Reasonable Accommodations


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Roadmap to a Successful Career (online) Selecting the Right Person for the Job (online) Taking Charge of Your Workday (online)

ADAPTIVENESS Classes related to OPENNESS TO INNOVATION

10 Essentials for Presentations (recorded webcast) 2013 Workplace Harassment Prevention (WHP) Training (online) Brand You: Strategies for Creating a Professional Identity and Image Building Successful Teams (Level II Supervisory Class) Communicating Effectively (Level I Supervisory Class) Communicating Through Effective Listening (recorded webcast) Conflict in the Workplace (Level I Supervisory Class) HR and the Law (online) Interviewing Techniques (recorded webcast) Managing Conflict in the Workplace (Level I Supervisory Class) Managing Conflicts in a Multicultural Workplace Motivating Your Staff (Level I Supervisory Class) Organizing Your Workday (webcast) Payroll Fundamentals People-Smart Communication Skills Recorded (webcast ) Performance Management, Part I Reasonable Accommodations Rising to the Challenge of Providing Excellent Customer Service Significant Changes in Business at LAUSD & Lessons Learned Strategic Planning Revealed: How LAUSD Moves from Strategy to Action & Results Taking Charge of Your Workday (online) The Role of the Supervisor (Level I Supervisory Class) Who Gets to Ride the Bus: History, Laws, and Rules that the Govern K-12 Transportation Classes related to CREATIVITY

10 Essentials for Presentations (recorded webcast) 2013 Workplace Harassment Prevention (WHP) Training (online) Brand You: Strategies for Creating a Professional Identity and Image Building Successful Teams (Level II Supervisory Class) Communicating Effectively (Level I Supervisory Class) Communicating Through Effective Listening (recorded webcast) Conflict in the Workplace (Level I Supervisory Class) HR and the Law (online) Interviewing Techniques (recorded webcast) Managing Change (Level II Supervisory Class) Managing Conflict in the Workplace (Level I Supervisory Class) Managing Conflicts in a Multicultural Workplace Microsoft Office 2007 - Excel & Access Microsoft Office 2007 - Word and Outlook


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Motivating Your Staff (Level I Supervisory Class) Organizing Your Workday (webcast) Payroll Fundamentals People-Smart Communication Skills Recorded (webcast ) Performance Management, Part I Reasonable Accommodations Roadmap to a Successful Career (online) Significant Changes in Business at LAUSD & Lessons Learned Who Gets to Ride the Bus: History, Laws, and Rules that the Govern K-12 Transportation Classes related to FLEXIBILITY

Balancing Work and Home Communicating Effectively (Level I Supervisory Class) Conflict in the Workplace (Level I Supervisory Class) Diversity in the Workplace Managing Change (Level II Supervisory Class) Managing Conflicts in a Multicultural Workplace Microsoft Office 2007 - Excel & Access Microsoft Office 2007 - Word and Outlook Organizing Your Workday Organizing Your Workday (webcast) Payroll Fundamentals Performance Management, Part I Reasonable Accommodations Rising to the Challenge of Providing Excellent Customer Service Roadmap to a Successful Career (online) Significant Changes in Business at LAUSD & Lessons Learned Stress and Coping: Enhancing Our Resilience During Difficult Times Taking Charge of Your Workday (online) The Power of a Proactive Attitude on Your Career (recorded webcast) Who Gets to Ride the Bus: History, Laws, and Rules that the Govern K-12 Transportation Classes related to ATTITUDE

10 Essentials for Presentations (recorded webcast) 2013 Workplace Harassment Prevention (WHP) Training (online) Balancing Work and Home Communicating Effectively (Level I Supervisory Class) Communicating Through Effective Listening (recorded webcast) Conflict in the Workplace (Level I Supervisory Class) Creating a Professional Image Customer Service Essentials Diversity in the Workplace Exceptional Supervisory I Certificate Program HR and the Law (online) Increasing Staff Resilience During Difficult Times - (Stress Management for Classified Employees) Interviewing Techniques (recorded webcast) Managing Change (Level II Supervisory Class)


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Managing Conflict in the Workplace (Level I Supervisory Class) Managing Conflicts in a Multicultural Workplace Managing With Carrots (Level II Supervisory Class) Maximizing Your Career Potential Motivating Your Staff (Level I Supervisory Class) Organizing Your Workday Organizing Your Workday (webcast) Payroll Fundamentals People-Smart Communication Skills Recorded (webcast ) Performance Management, Part I Professional Telephone Courtesy Reasonable Accommodations Rising to the Challenge of Providing Excellent Customer Service Roadmap to a Successful Career (online) Selecting the Right Person for the Job (online) Stress and Coping: Enhancing Our Resilience During Difficult Times Supervisors Handbook for Orienting New Employees (Level I Supervisory Class) Taking Charge of Your Workday (online) The Discipline Process for Classified Employees (Performance Management Part II-B) The Evaluation Process for Classified Employees (Performance Management Part II-A) The Power of a Proactive Attitude on Your Career (recorded webcast) Workplace Harassment Prevention for Supervisors (Level II Supervisory Class)

WORK ATTRIBUTES Classes related to ATTENDANCE

Balancing Work and Home Best Practices for Elementary School Administrative Assistants (SAAs) Best Practices for Secondary Administrative Assistants (SAA's) Brand You: Strategies for Creating a Professional Identity and Image Building Successful Teams (Level II Supervisory Class) Building Teams Creating a Professional Image HR and the Law (online) Interviewing Techniques (recorded webcast) New Employee Orientation Organizing Your Workday Performance Management, Part I Performance Management, Part II Reasonable Accommodations Secondary Attendance Office Organization and Procedures Supervisors Handbook for Orienting New Employees (Level I Supervisory Class) The Discipline Process for Classified Employees (Performance Management Part II-B) The Evaluation Process for Classified Employees (Performance Management Part II-A) The Role of the Supervisor (Level I Supervisory Class)


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Classes related to RESOURCE MANAGEMENT

2013 Reasonable Accommodations Training for Supervisors (online) Best Practices for Elementary School Administrative Assistants (SAAs) Best Practices for Secondary Administrative Assistants (SAA's) Bookkeeping Practices for Student Body Budget Accounting Building Teams Conducting Effective Meetings Current Time Reporting Practices Elementary and Secondary Technical Office Procedures Workshop HR and the Law (Level I Supervisory Class) Imprest Fund Accounting Organizing Your Workday Organizing Your Workday (webcast) Payroll Fundamentals Retirement Workshop School Business Panel Secondary Attendance Office Organization and Procedures Strategic Planning Revealed: How LAUSD Moves from Strategy to Action & Results The Power of a Proactive Attitude on Your Career (recorded webcast) The Role of the Supervisor (Level I Supervisory Class) The Value of Your CalPERS Membership as a LAUSD Classified Employee Time Reporting Fundamentals Classes related to PROJECT MANAGEMENT

Building a Human Capital Management System Conducting Effective Meetings Maximizing Your Career Potential Organizing Your Workday Organizing Your Workday (webcast) Payroll Fundamentals Significant Changes in Business at LAUSD & Lessons Learned Taking Charge of Your Workday (online) Classes related to QUALITY OF WORK

10 Essentials for Presentations (recorded webcast) Balancing Work and Home Best Practices for Elementary School Administrative Assistants (SAAs) Best Practices for Secondary Administrative Assistants (SAA's) Bookkeeping Practices for Student Body Budget Accounting Building Successful Teams (Level II Supervisory Class) Building Teams Business Writing for Supervisors (Level I Supervisory Class) Campus Aide Training - School Security Certificate Program


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Classified Employment Forms: Everything You Always Wanted to Know But Were Afraid to Ask (webcast)

Collective Bargaining - A First Hand Look at Supervisors at the Collective Bargaining Agreements Communicating Effectively (Level I Supervisory Class) Cumulative Records for Elementary Schools Cumulative Records for Secondary Schools Workshop Current Time Reporting Practices Diversity in the Workplace Elementary and Secondary Technical Office Procedures Workshop Elementary Cumulative Records (Beaudry Headquarters) Elementary Cumulative Records (recorded webcast) Elementary Enrollment Procedures Elementary Enrollment Procedures (Beaudry Headquarters) Elementary Student Body Accounting Management English Concepts for Instructional Assistants (online) Exceptional Supervisory I Certificate Program HR and the Law (online) HR and the Law (Level I Supervisory Class) Imprest Fund Accounting Increasing Staff Resilience During Difficult Times - (Stress Management for Classified Employees) Interviewing Techniques (recorded webcast) Leading the Way: New Approaches to Teacher Hiring and Performance Evaluation Managing Change (Level II Supervisory Class) Managing Conflict in the Workplace (Level I Supervisory Class) Managing Conflicts in a Multicultural Workplace Managing With Carrots (Level II Supervisory Class) Microsoft Office 2007 - Excel & Access Microsoft Office 2007 - Word and Outlook Motivating Your Staff (Level I Supervisory Class) New Employee Orientation Organizing Your Workday Organizing Your Workday (webcast) Payroll Fundamentals Performance Management, Part I Reasonable Accommodations Retirement Workshop School Business Panel Secondary Attendance Office Organization and Procedures Secondary Cumulative Records (recorded webcast) Selecting the Right Person for the Job (online) Strategic Planning Revealed: How LAUSD Moves from Strategy to Action & Results Stress and Coping: Enhancing Our Resilience During Difficult Times Supervisors Handbook for Orienting New Employees (Level I Supervisory Class) Supervisory Skills Assessment (Level II Supervisory Class) Taking Charge of Your Workday (online) The Discipline Process for Classified Employees (Performance Management Part II-B) The Evaluation Process for Classified Employees (Performance Management Part II-A) The Power of a Proactive Attitude on Your Career (recorded webcast)


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The Role of the Supervisor (Level I Supervisory Class) Time Reporting Fundamentals Workplace Spanish for School Office Staff

INTERPERSONAL SKILLS Classes related to GETTING ALONG WITH OTHERS

10 Essentials for Presentations (recorded webcast) 2013 Workplace Harassment Prevention (WHP) Training (online) Building Successful Teams (Level II Supervisory Class) Building Teams Charter Schools: How they Advance the LAUSD's Mission and How We Oversee and Hold Them

Accountable Communicating Effectively (Level I Supervisory Class) Communicating Through Effective Listening (recorded webcast) Conducting Effective Meetings Conflict in the Workplace (Level I Supervisory Class) Creating a Professional Image Customer Service Essentials Diversity in the Workplace HR and the Law (online) Interviewing Techniques (recorded webcast) Managing Conflict in the Workplace (Level I Supervisory Class) Managing Conflicts in a Multicultural Workplace Motivating Your Staff (Level I Supervisory Class) Myers-Briggs Teambuilding Session New Employee Orientation People-Smart Communication Skills Recorded (webcast ) Performance Management, Part I Professional Telephone Courtesy Reasonable Accommodations Rising to the Challenge of Providing Excellent Customer Service Roadmap to a Successful Career (online) Selecting the Right Person for the Job (online) Stress and Coping: Enhancing Our Resilience During Difficult Times Supervisors Handbook for Orienting New Employees (Level I Supervisory Class) The Discipline Process for Classified Employees (Performance Management Part II-B) The Evaluation Process for Classified Employees (Performance Management Part II-A) The Power of a Proactive Attitude on Your Career (recorded webcast) The Role of the Personnel Commission and Hearing Officers in Matters of Classified Discipline The Role of the Supervisor (Level I Supervisory Class) Workplace Harassment Prevention for Supervisors (Level II Supervisory Class) Workplace Spanish for School Office Staff Classes related to RELATIONSHIP BUILDING

10 Essentials for Presentations (recorded webcast)


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2013 Workplace Harassment Prevention (WHP) Training (online) Building Successful Teams (Level II Supervisory Class) Building Teams Collective Bargaining - A First Hand Look at Supervisors at the Collective Bargaining Agreements Communicating Effectively (Level I Supervisory Class) Communicating Through Effective Listening (recorded webcast) Conducting Effective Meetings Conflict in the Workplace (Level I Supervisory Class) Creating a Professional Image Diversity in the Workplace Exceptional Supervisory I Certificate Program Interviewing Techniques (recorded webcast) Managing Change (Level II Supervisory Class) Managing Conflict in the Workplace (Level I Supervisory Class) Managing Conflicts in a Multicultural Workplace Motivating Your Staff (Level I Supervisory Class) Myers-Briggs Teambuilding Session People-Smart Communication Skills Recorded (webcast ) Performance Management, Part I Professional Telephone Courtesy Reasonable Accommodations Rising to the Challenge of Providing Excellent Customer Service Supervisors Handbook for Orienting New Employees (Level I Supervisory Class) The Discipline Process for Classified Employees (Performance Management Part II-B) The Evaluation Process for Classified Employees (Performance Management Part II-A) The Power of a Proactive Attitude on Your Career (recorded webcast) The Role of the Personnel Commission and Hearing Officers in Matters of Classified Discipline The Role of the Supervisor (Level I Supervisory Class) Workplace Harassment Prevention for Supervisors (Level II Supervisory Class) Workplace Spanish for School Office Staff Classes related to TEAMWORK/COLLABORATION

2013 Workplace Harassment Prevention (WHP) Training (online) Building Successful Teams (Level II Supervisory Class) Building Teams Collective Bargaining - A First Hand Look at Supervisors at the Collective Bargaining Agreements Communicating Effectively (Level I Supervisory Class) Communicating Through Effective Listening (recorded webcast) Conducting Effective Meetings Conflict in the Workplace (Level I Supervisory Class) Creating a Professional Image Diversity in the Workplace Exceptional Supervisory I Certificate Program Leading the Way: New Approaches to Teacher Hiring and Performance Evaluation Managing Change (Level II Supervisory Class) Managing Conflict in the Workplace (Level I Supervisory Class) Managing Conflicts in a Multicultural Workplace


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Motivating Your Staff (Level I Supervisory Class) Myers-Briggs Teambuilding Session People-Smart Communication Skills Recorded (webcast ) Performance Management, Part I Professional Telephone Courtesy Reasonable Accommodations Rising to the Challenge of Providing Excellent Customer Service Supervisors Handbook for Orienting New Employees (Level I Supervisory Class) The Discipline Process for Classified Employees (Performance Management Part II-B) The Evaluation Process for Classified Employees (Performance Management Part II-A) The Power of a Proactive Attitude on Your Career (recorded webcast) The Role of the Supervisor (Level I Supervisory Class) Workplace Harassment Prevention for Supervisors (Level II Supervisory Class) Classes related to VALUING DIVERSITY

2013 Reasonable Accommodations Training for Supervisors (online) 2013 Workplace Harassment Prevention (WHP) Training (online) Charter Schools: How they Advance the LAUSD's Mission and How We Oversee and Hold Them

Accountable Communicating Effectively (Level I Supervisory Class) Communicating Through Effective Listening (recorded webcast) Conflict in the Workplace (Level I Supervisory Class) Diversity in the Workplace HR and the Law (online) HR and the Law (Level I Supervisory Class) Managing Change (Level II Supervisory Class) Managing Conflict in the Workplace (Level I Supervisory Class) Managing Conflicts in a Multicultural Workplace Motivating Your Staff (Level I Supervisory Class) Myers-Briggs Teambuilding Session People-Smart Communication Skills Recorded (webcast ) Performance Management, Part I Professional Telephone Courtesy Reasonable Accommodations Selecting the Right Person for the Job (online) Significant Changes in Business at LAUSD & Lessons Learned The Discipline Process for Classified Employees (Performance Management Part II-B) The Evaluation Process for Classified Employees (Performance Management Part II-A) Who Gets to Ride the Bus: History, Laws, and Rules that the Govern K-12 Transportation Workplace Harassment Prevention for Supervisors (Level II Supervisory Class)

PROFESSIONAL/TECHNICAL EXPERTISE Classes related to TECHNOLOGY SAVVY

Business Writing for Supervisors (Level I Supervisory Class) Email Dos and Don'ts in Business (recorded webcast)


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Microsoft Office 2007 - Excel & Access Microsoft Office 2007 - Word and Outlook Organizing Your Workday (webcast) Payroll Fundamentals Significant Changes in Business at LAUSD & Lessons Learned Classes related to WORK PREPAREDNESS

10 Essentials for Presentations (recorded webcast) 2013 Reasonable Accommodations Training for Supervisors (online) Balancing Work and Home Best Practices for Elementary School Administrative Assistants (SAAs) Best Practices for Secondary Administrative Assistants (SAA's) Bookkeeping Practices for Student Body Budget Accounting Building Teams Campus Aide Training - School Security Certificate Program Classified Employment Forms: Everything You Always Wanted to Know But Were Afraid to Ask

(webcast) Collective Bargaining - A First Hand Look at Supervisors at the Collective Bargaining Agreements Communicating Effectively (Level I Supervisory Class) Conducting Effective Meetings Conflict in the Workplace (Level I Supervisory Class) Cumulative Records for Elementary Schools Cumulative Records for Secondary Schools Workshop Current Time Reporting Practices Diversity in the Workplace Elementary and Secondary Technical Office Procedures Workshop Elementary Cumulative Records (Beaudry Headquarters) Elementary Cumulative Records (recorded webcast) Elementary Enrollment Procedures Elementary Student Body Accounting Management English Concepts for Instructional Assistants (online) Exceptional Supervisory I Certificate Program HR and the Law (online) HR and the Law (Level I Supervisory Class) Imprest Fund Accounting Increasing Staff Resilience During Difficult Times - (Stress Management for Classified Employees) Interviewing Techniques (recorded webcast) Leading the Way: New Approaches to Teacher Hiring and Performance Evaluation Managing Change (Level II Supervisory Class) Managing Conflict in the Workplace (Level I Supervisory Class) Managing Conflicts in a Multicultural Workplace Managing With Carrots (Level II Supervisory Class) Microsoft Office 2007 - Excel & Access Microsoft Office 2007 - Word and Outlook Motivating Your Staff (Level I Supervisory Class) Organizing Your Workday


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Organizing Your Workday (webcast) Payroll Fundamentals People-Smart Communication Skills Recorded (webcast ) Performance Management, Part I Professional Telephone Courtesy Reasonable Accommodations Rising to the Challenge of Providing Excellent Customer Service Roadmap to a Successful Career (online) School Business Panel Secondary Attendance Office Organization and Procedures Secondary Cumulative Records (recorded webcast) Selecting the Right Person for the Job (online) Strategic Planning Revealed: How LAUSD Moves from Strategy to Action & Results Stress and Coping: Enhancing Our Resilience During Difficult Times Supervisors Handbook for Orienting New Employees (Level I Supervisory Class) Supervisory Skills Assessment (Level II Supervisory Class) Taking Charge of Your Workday (online) The Leader-Manager Profile (Level II Supervisory Class) The Power of a Proactive Attitude on Your Career (recorded webcast) The Role of the Supervisor (Level I Supervisory Class) Time Reporting Fundamentals Workplace Harassment Prevention for Supervisors (Level II Supervisory Class) Workplace Spanish for School Office Staff Classes related to PROFESSIONAL GROWTH

10 Essentials for Presentations (recorded webcast) Accelerated On-Site AA Degree Orientation (Beaudry Headquarters) Building a Human Capital Management System Career Boot Camp Charter Schools: How they Advance the LAUSD's Mission and How We Oversee and Hold Them

Accountable Communicating Effectively (Level I Supervisory Class) Communicating Through Effective Listening (recorded webcast) Conflict in the Workplace (Level I Supervisory Class) Interviewing Techniques Interviewing Techniques (recorded webcast) Motivating Your Staff (Level I Supervisory Class) People-Smart Communication Skills Recorded (webcast ) Performance Management, Part I Resume and Application Preparation Resume and Application Preparation (recorded webcast) Roadmap to a Successful Career (online) Selecting the Right Person for the Job (online) Significant Changes in Business at LAUSD & Lessons Learned Strategic Planning Revealed: How LAUSD Moves from Strategy to Action & Results Supervisory Skills Assessment (Level II Supervisory Class) Test Taking Strategies for Classified Jobs (recorded webcast)


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The Leader-Manager Profile (Level II Supervisory Class) The Power of a Proactive Attitude on Your Career (recorded webcast) The Role of the Personnel Commission and Hearing Officers in Matters of Classified Discipline Top 10 Misunderstood Laws Every LAUSD Employee Should Know Who Gets to Ride the Bus: History, Laws, and Rules that the Govern K-12 Transportation Workplace Harassment Prevention for Supervisors (Level II Supervisory Class) Classes related to SHARING KNOWLEDGE/EXPERTISE

10 Essentials for Presentations (recorded webcast) Building Successful Teams (Level II Supervisory Class) Building Teams Communicating Effectively (Level I Supervisory Class) HR and the Law (Level I Supervisory Class) Interviewing Techniques (recorded webcast) New Employee Orientation People-Smart Communication Skills Recorded (webcast ) Performance Management, Part I Professional Telephone Courtesy Roadmap to a Successful Career (online) Selecting the Right Person for the Job (online) Significant Changes in Business at LAUSD & Lessons Learned Supervisory Skills Assessment (Level II Supervisory Class) The Discipline Process for Classified Employees (Performance Management Part II-B) The Evaluation Process for Classified Employees (Performance Management Part II-A) The Role of the Personnel Commission and Hearing Officers in Matters of Classified Discipline The Role of the Supervisor (Level I Supervisory Class)

LEADERSHIP Classes related to CULTURE/ENVIRONMENT

10 Essentials for Presentations (recorded webcast) 2013 Reasonable Accommodations Training for Supervisors (online) 2013 Workplace Harassment Prevention (WHP) Training (online) Balancing Work and Home Building Successful Teams (Level II Supervisory Class) Building Teams Collective Bargaining - A First Hand Look at Supervisors at the Collective Bargaining Agreements Communicating Effectively (Level I Supervisory Class) Conducting Effective Meetings Conflict in the Workplace (Level I Supervisory Class) Diversity in the Workplace Exceptional Supervisory I Certificate Program HR and the Law (online) HR and the Law (Level I Supervisory Class) Increasing Staff Resilience During Difficult Times - (Stress Management for Classified Employees) Managing Change (Level II Supervisory Class)


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Managing Conflicts in a Multicultural Workplace Managing With Carrots (Level II Supervisory Class) Motivating Your Staff (Level I Supervisory Class) Myers-Briggs Teambuilding Session People-Smart Communication Skills Recorded (webcast ) Performance Management, Part I Rising to the Challenge of Providing Excellent Customer Service School Business Panel Strategic Planning Revealed: How LAUSD Moves from Strategy to Action & Results Stress and Coping: Enhancing Our Resilience During Difficult Times Supervisors Handbook for Orienting New Employees (Level I Supervisory Class) Supervisory Skills Assessment (Level II Supervisory Class) The Leader-Manager Profile (Level II Supervisory Class) The Role of the Personnel Commission and Hearing Officers in Matters of Classified Discipline The Role of the Supervisor (Level I Supervisory Class) Workplace Harassment Prevention for Supervisors (Level II Supervisory Class) Workplace Spanish for School Office Staff Classes related to FINANCIAL MANAGEMENT

Bookkeeping Practices for Student Body Budget Accounting Current Time Reporting Practices Elementary and Secondary Technical Office Procedures Workshop Imprest Fund Accounting School Business Panel Strategic Planning Revealed: How LAUSD Moves from Strategy to Action & Results Classes related to PEOPLE MANAGEMENT

2013 Workplace Harassment Prevention (WHP) Training (online) Building Successful Teams (Level II Supervisory Class) Building Teams Collective Bargaining - A First Hand Look at Supervisors at the Collective Bargaining Agreements Communicating Effectively (Level I Supervisory Class) Communicating Through Effective Listening (recorded webcast) Conducting Effective Meetings Conflict in the Workplace (Level I Supervisory Class) Exceptional Supervisory I Certificate Program HR and the Law (online) HR and the Law (Level I Supervisory Class) Managing Change (Level II Supervisory Class) Managing Conflicts in a Multicultural Workplace Managing With Carrots (Level II Supervisory Class) Motivating Your Staff (Level I Supervisory Class) Performance Management, Part I Performance Management, Part II Reasonable Accommodations Strategic Planning Revealed: How LAUSD Moves from Strategy to Action & Results


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Stress and Coping: Enhancing Our Resilience During Difficult Times Supervisors Handbook for Orienting New Employees (Level I Supervisory Class) The Discipline Process for Classified Employees (Performance Management Part II-B) The Evaluation Process for Classified Employees (Performance Management Part II-A) The Role of the Supervisor (Level I Supervisory Class) Workplace Harassment Prevention for Supervisors (Level II Supervisory Class) Classes related to DECISION MAKING

10 Essentials for Presentations (recorded webcast) 2013 Workplace Harassment Prevention (WHP) Training (online) Communicating Effectively (Level I Supervisory Class) Communicating Through Effective Listening (recorded webcast) Conducting Effective Meetings HR and the Law (online) Managing Conflict in the Workplace (Level I Supervisory Class) Motivating Your Staff (Level I Supervisory Class) Organizing Your Workday Organizing Your Workday (webcast) Payroll Fundamentals Performance Management, Part I Performance Management, Part II Reasonable Accommodations Roadmap to a Successful Career (online) Selecting the Right Person for the Job (online) Strategic Planning Revealed: How LAUSD Moves from Strategy to Action & Results Taking Charge of Your Workday (online) The Discipline Process for Classified Employees (Performance Management Part II-B) The Evaluation Process for Classified Employees (Performance Management Part II-A) The Power of a Proactive Attitude on Your Career (recorded webcast) The Role of the Personnel Commission and Hearing Officers in Matters of Classified Discipline Workplace Harassment Prevention for Supervisors (Level II Supervisory Class)

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