ri strategic plan 2015 2016

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The Plan 2015- 2016 Prepared June 2015

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The Plan 2015-2016

Prepared June 2015

Key Words

• Disturbative

• Deep Change

Trend #1: Integration

Trend #2: Consolidation

Two More Metaphors

“Empower people to recover, succeed in

accomplishing goals, find meaning and purpose in life, and reconnect with

themselves and others.”

RI Mission

RI Vision

Activate the next generation of frame-breaking healthcare innovation to support people going beyond their behavioral health needs to succeed in the community where they live, work, and play.

RI Strategic Plan

Vision: Frame-breaking Next

Generation, Beyond BH

1. Healthcare Innovation

3. Solution Optimization

2. Employee Investment

4. Strategic Expansion

Next-Gen Crisis

Systems

Transition Manageme

nt

Integrated Outpatient & Peer Support

Consulting & Training

Obje

ctiv

es:

Key Business Lines:

Healthcare Innovation

We’re putting the “innovate” back in Recovery Innovations with enhanced services in four primary areas. These key business lines will target the central needs of our primary Customers, which are the state and county mental health authorities and health plans that fund RI services and programs, with the intent to migrate all programs to the “bull’s eye” (where RI is viewed as indispensable to the fulfillment of the funder’s mission and responsibilities).

Employee Investment

RI will value our employees by attracting the best talent and cultivating in our work environments a highly confident, competent, and caring work force.

Through our survey and dialogues, we’ve gained valuable insight to the needs of our employees. To help them thrive in their career, we’re co-creating a plan to implement skill-building and professional development, greater two-way communications, consistent performance reviews, and leadership training.

Solution Optimization

RI has some significant gaps in the electronic systems required to support a $60+ million per year company. We are going to leapfrog to best-in-class systems across the board, and anticipate and exceed the pace of future change. We’ve hit a point of growth that requires improved electronic systems so we can work and serve others more effectively.

RI will first conduct an assessment of gaps and risks. Solutions will be identified, prioritized, and implemented.

Strategic Expansion

RI will develop the business/program scale and capabilities to exceed the pace of current and future change related to healthcare reforms.

The Company has experienced rapid growth since its inception, and we’re going to ride a wave of growth again. Rather than taking on the cost and time to re-invent the wheel, we’re looking to broaden our horizons by partnering.

This requires that we create a strong and attractive international brand and identify and pursue not-for-profit organizations that would strengthen the pursuit of the strategic plan.

Crisis Services

Our fastest growing area with new programs in Arizona, California, Delaware, Texas and Washington State will add new partnerships to enhance technologies and service lines to our existing array of Recovery Response Centers (Crisis Stabilization Programs), Evaluation & Treatment (Involuntary & Court-ordered Treatment), and Crisis Respite.

Transition Management

Another area of strength, the Company will expand our Peer, Crisis, and Health Navigators to ensure successful community transition of our participants (diverting from inpatient hospitalization and re-admission) and demonstrate measurably both the recovery and cost-savings benefits to our funders.

Integrated Outpatient & Peer SupportsOur national footprint of Wellness City programs is impressive, and the Company will add clinical, medical, and routine primary care, creating fully-integrated health homes. This will provide even more well-rounded services and will strengthen our capabilities to support individuals at risk of suicide, co-occurring substance use disorder, and/or co-morbid serious medical conditions like diabetes, COPD and heart disease.

Consulting & Training

Today’s international success is based largely on how the Company has shared our innovations through the Recovery Opportunity Center over the past decade, and we will expand and extend these consulting and training services.

Key P

rog

ram

s

Recovery Innovations Matrix of Priorities

Qu

ality

/ C

om

plia

nc

eSafe

ty

Health & Wellness

Consulting/Training

Suicide Care

Co-Occurring SUD

Key R

esou

rce

for F

irst

Resp

on

ders

Recovery

C

ultu

re

Next-Gen Crisis

Leadership Principles

Transition Mgmt

Measu

red

V

alu

e &

R

esu

lts

Clin

ical/

Med

ical B

est

Pra

ctic

e

Integrated Outpatient & Peer Support

RI Branding (Early 2015)

Branding

Wellness C

ity

Recovery R

esponse Center