richard shiozaki senior vice president
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Richard ShiozakiSenior Vice PresidentDENSO Sales California
Las Vegas, NevadaNovember 4, 2009
DENSO Press Conference AAPEX 2009
DENSO Automotive Aftermarket
First Time Fit …
• 20 percent gains in the aftermarket
• Introduced hundreds of new part numbers
• Greater market coverage
• Expanded customer list
• New Technician Training
New Products and Services
Fuel Injectors Platinum TT Spark Plug Technician Training Program
60 Years of Heritage
• Industry leader
• Experience
• Trusted partner with our customers
DENSO Quality
• Products built to original equipment standards–Incorporate the latest technological advances
The Lowest Return Rate in the Industry!
Global Network
• Global expansion despite automotive industry downturn
• Launched new Aftermarket company in Russia
• 32 countries and regions
• 120,000 employees
New Ejector Technology
Newly Developed A/C System ECS Evaporator
Permanently Engaged Starter
• World’s First
• Permanent connection to the engine
• 3 percent improvement in fuel consumption
• Quicker and quieter idle starts
DENSO Technology is Everywhere
Ford Preferred Supplier
• Only 82 Members
• Supplier to new Fiat 500 to be Produced in North America in 2011
• 12 Time GM Supplier of the Year
Platinum TT® Spark Plug
• Twin-tip design
• Less spark interference
• Better ignitibility
• Better combustion
• Better mileage
• Available nationwide in 2010
New Compressor Program
• Largest supplier of A/C compressors in the world
• Factory new compressor with 85 percent coverage on both domestic and import
• New “coreless” program for remanufactured compressors eliminates core charges
Fuel Injector
• Meet some of the lowest emission standards in the U.S.
• High dynamic range
• Smallest droplet size of any fuel injector on the market
Fuel Pump
• Expanded line of 38mm replacement modules
• Turbine technology delivers fuel with minimal pressure pulsation
• Quieter operation
Relays
• Manufacturing relays for more than 50 years
• Reliable and long lasting
• Minimal power consumption
• Resistant to heat-shock and arcing
Wiper Blades
• New designer style blade
• Sleek, aerodynamic design engineered for today’s newer vehicles
• Superior surface pressure
Ignition Coils
• 17 new part numbers for Toyota and 6 for Honda
• 70 percent coverage for Toyota and more than 33 percent coverage for Honda
Glow Plugs
• 126 new part numbers
• Faster heat-up times and extended post-heating temperatures for lower emissions
• Competitively priced
Technical Training Program
• Taught by real technicians
• No sales pitch
• Product areas covered–Air Conditioning
–Electrical Systems
–Engine Management Systems
–Hybrid Vehicle Systems
• Unique tips–Reduce diagnostic time
–Insure first-time repair success
97 Percent Satisfaction Rating!
DENSO Parts Professional (DPP) Program
• 24/7 online technical information for professional technicians
• OE information on:
• Wiring diagrams
• Service bulletins
• Engine specs
• DENSO product information and specs
Aftermarket Growth
• 83 new accounts
• Industry recognition
• 18,700 registered patents worldwide
• 5,300 patents in the United States
OE Supplier of the Yearand Partnership Award
Aftermarket Commitment
• Patented technology growing
• More ideas in pipelines
• Quality since 1949
• Anticipating future challenges
Thank You
Questions & Answers