rick wilson keynote miva merchant conference 2012
DESCRIPTION
This slide deck was presented by Rick Wilson, President and COO of Miva Merchant at the 2012 Miva Merchant Conference.TRANSCRIPT
![Page 1: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/1.jpg)
KEYNOTERick Wilson, President and COO
![Page 2: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/2.jpg)
KEYNOTERick Wilson, President and COO
![Page 3: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/3.jpg)
Ecommerce is Back
![Page 4: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/4.jpg)
A Growing US Market (+12% in 2011) of $218B
2009 2010 2011 2012 2013 2014 2015
Revenue $157 $176 $197 $218 $240 $259 $279
% Change 0.11 0.13 0.12 0.1 0.1 0.08 0.08
$157 $176
$197 $218
$240 $259
$279 US Online Retail Forecast
(in b
illio
ns)
![Page 5: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/5.jpg)
Miva Merchant is the 4th Largest Ecommerce Platform
Ecommerce Distribution in Top 100,000 Sites
TheFind UpfrontYahoo StoreMagentoMiva MerchantVolusionosCommerceAspDotNetStorefrontVirtueMartZen CartX-CartMiva
Merchant 10.46%
* Builtwith.com “Ecommerce Usage Statistics February 2012”
![Page 6: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/6.jpg)
Ecommerce Marketplace
com
plet
enes
s of
func
tiona
lity
pricing
MIVA MERCHANT
Yahoo Store
Ebay
Amazon
Paypal
Volusion
Magento
Shopify
ATGWebsphere
NetSuite
![Page 7: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/7.jpg)
Recent Mentions
• Top Ten Ecommerce Technology company in 20121
• 1 of 25 Ecommerce Players in Forrester SMB Overview2
• 2012 Top Ecommerce Solution Firm3
• Third Best SEO Shopping Cart Software4
1. Forrester “Market Overview: SMB eCommerce Solutions”, July 20102. Builtwith.com “Ecommerce Usage Statistics February 20123. International Business Times, February 20124. Topseos.com, March 2012
![Page 8: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/8.jpg)
New Distribution Partners
![Page 9: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/9.jpg)
Miva Empresa 5.15
• More than 40% faster than previous versions• MySQL caching • Compiler optimization• Connection management
![Page 10: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/10.jpg)
Shipping Rules
![Page 11: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/11.jpg)
Shipping Rules
![Page 12: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/12.jpg)
Shipping Rules
![Page 13: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/13.jpg)
Shipping Rules
![Page 14: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/14.jpg)
Packaging Rules
![Page 15: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/15.jpg)
Packaging Rules
![Page 16: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/16.jpg)
Pack by Quantity
![Page 17: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/17.jpg)
Pack by Weight
![Page 18: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/18.jpg)
New Shipping Integrations
![Page 19: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/19.jpg)
Packaging Boxes
![Page 20: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/20.jpg)
Print UPS Label
![Page 21: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/21.jpg)
Support
• Integrated Hostasaurus support• Resolution focus• World-class support commitment
![Page 22: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/22.jpg)
New Support Enhancements
• 24/7/365 phone support• VIP Support (Dedicated/Enterprise)
![Page 23: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/23.jpg)
Customer Training Tools
• Merchant Tutorials (now free)• Developer Training Series 1 & 2• Store Owner Training Series (coming soon)• Updated end user documentation• New API docs and www.mivascript.com
![Page 24: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/24.jpg)
Hosting Platform
• Cisco blades• EMC storage array• VMWare Enterprise
Cisco Certified Computing System Cluster
![Page 25: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/25.jpg)
Hosting Benefits
• Better performance• Advanced redundancy• Lowered support burden
![Page 26: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/26.jpg)
Enterprise Solution
![Page 27: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/27.jpg)
What is an Enterprise Customer?
• $5M or more in online retail sales
or• Part of an existing large enterprise
or• High growth business
![Page 28: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/28.jpg)
Enterprise Customer Challenges
• Hosting• Development & coding standards• Business process automation
![Page 29: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/29.jpg)
Hosting
• Scalability • Control• Uptime/SLA Hosting
![Page 30: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/30.jpg)
Development
• Quality of build• Deployment of
infrastructure• PCI / regulatory
standards• Corporate controls
process
Hosting
Development
![Page 31: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/31.jpg)
Business Process Automation
• Shipping fulfillment• ERP / accounting
integration• CRM / sales
process integration
Hosting
DevelopmentBusiness Process
Automation
![Page 32: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/32.jpg)
Enterprise Customer
Symptom of Failure:• Man hours• Manual processes
Symptom of Failure:• Downtime• Broken site
Symptom of Failure:• Low conversion rate• Unexpected results
Hosting
Development
Enterprise Customer Business
ProcessAutomation
![Page 33: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/33.jpg)
Miva Merchant
Bringing it all together with our enterprise solution
Enterprise Customer
![Page 34: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/34.jpg)
Client Highlights
![Page 35: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/35.jpg)
SeVMini-basket/checkout
![Page 36: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/36.jpg)
Helmet CityInvoice Page
![Page 37: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/37.jpg)
TRXMobile Mobile product page
![Page 38: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/38.jpg)
BTO SportsFacebook (SearchSpring)
![Page 39: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/39.jpg)
Spill 911Navigation
![Page 40: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/40.jpg)
Royal Swimming PoolsQuotes Management
![Page 41: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/41.jpg)
WagginTails.comInsparq
![Page 42: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/42.jpg)
Direct FixVideos
![Page 43: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/43.jpg)
HaanBlog header
![Page 44: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/44.jpg)
Professional Services
![Page 45: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/45.jpg)
Professional Services
• Site Development• Data Work• Custom Programming
![Page 46: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/46.jpg)
Professional Services for Web Developers
• Interactive Agencies• Special Needs• Unique Custom Programming
![Page 47: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/47.jpg)
Fixed Price Professional Services
![Page 48: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/48.jpg)
Mobile Commerce
![Page 49: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/49.jpg)
Social Commerce
![Page 50: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/50.jpg)
Site Audit
![Page 51: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/51.jpg)
Smart Designs
Smart Design #1
Smart Design #2
![Page 52: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/52.jpg)
SponsorsPresidential
Senator
Ambassador
![Page 53: Rick Wilson Keynote Miva Merchant Conference 2012](https://reader036.vdocuments.net/reader036/viewer/2022062613/540bf644dab5cab20d8b53f8/html5/thumbnails/53.jpg)
THANK YOU