rijksoverheid.nl - choices and challenges gilbane boston 3 december 2009

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www.rijksoverheid.nl Overheidscommunicatie Nieuwe Stijl „Central Government Communication New Style

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Presentation about some choices and challenges surrounding CMS'ses faced in the project Rijksoverheid.nl

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Page 1: Rijksoverheid.nl - Choices and Challenges Gilbane Boston 3 december 2009

www.rijksoverheid.nlOverheidscommunicatie Nieuwe Stijl„Central Government Communication New Style‟

Page 2: Rijksoverheid.nl - Choices and Challenges Gilbane Boston 3 december 2009

Political wish & decision“less people in central government”

+ Web „problem‟16 websites for central government

Page 3: Rijksoverheid.nl - Choices and Challenges Gilbane Boston 3 december 2009

Idea: „shared service‟Smaller, flexible, better quality …

… less people, less confusion

Page 4: Rijksoverheid.nl - Choices and Challenges Gilbane Boston 3 december 2009

16 websites from 13 departments into 1:

www.rijksoverheid.nl

something like www.‟centralgovernment‟.nl :-)

Page 5: Rijksoverheid.nl - Choices and Challenges Gilbane Boston 3 december 2009

Less costs, less people, better quality

Websites

CMS

Search

Hosting

Editorial staff

16

16

16

9

5

+

Page 6: Rijksoverheid.nl - Choices and Challenges Gilbane Boston 3 december 2009

Business needs…are user needs!Government websites must be available to everyone…

Page 7: Rijksoverheid.nl - Choices and Challenges Gilbane Boston 3 december 2009

User needs!Information in one placeLess confusion

Reduced complexity… UCD & usability-testing

Webguidelines/WCAG Accessibility and build quality

Open data/contentSocial media/webX.0

Page 8: Rijksoverheid.nl - Choices and Challenges Gilbane Boston 3 december 2009

CMS: „EveryFlavour Beans‟…

Implementationis everything!

Page 9: Rijksoverheid.nl - Choices and Challenges Gilbane Boston 3 december 2009

Open Standards/Open Source?

• Future proof flow of information• Open code, less vendor lock-in, sharing components and code withingovernment

Taking but also giving; re-useinstead of re-inventing…

Page 10: Rijksoverheid.nl - Choices and Challenges Gilbane Boston 3 december 2009

Your CMS MUST be able to separate

External

sources

(X)HTML

structure

API’s

Widgets

Feeds

CMS

CSS

presentation

Javascript

behaviour

Database

content

Repository

Website

Page 11: Rijksoverheid.nl - Choices and Challenges Gilbane Boston 3 december 2009

13 departments who are different (are they?)How to organize this?

Migration: 16 websites, 15 years of content …Scope, automatic and by hand... know what you want and need.

Project Management Agile/SCRUM, multi-disciplinary teams. Gives interaction and insight.

Challenges

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Page 16: Rijksoverheid.nl - Choices and Challenges Gilbane Boston 3 december 2009

Photo credits: Crayon: http://www.flickr.com/photos/rednut/ Binnenhof: http://www.flickr.com/photos/roberts87/ India bus: http://www.flickr.com/photos/cumbers/ Crowd: http://www.flickr.com/photos/redjar/ User: David Vignoni

Confusion: http://www.flickr.com/photos/circulating/ Hippo: Hippo Challenge: http://www.flickr.com/photos/foxypar4/

Thank you!

[email protected] of General AffairsThe Netherlands

twitter.com/Geebee