rio 2016 accessibility guidelines english version

Rio 2016 Accessibility Technical Guidelines

Version 3January 2014 | Rio de Janeiro

Rio 2016 Accessibility Technical Guidelines

Version 3December 2013 | Rio de Janeiro

Access and circulation ......................................................7

1.1 Circulation ...............................................................7

1.2 Ramps ................................................................... 20

1.3 Stairs and steps .................................................. 25

1.4 Reception areas .................................................. 28

1.5 Entrances ............................................................. 32

1.6 Lifts .......................................................................37

1.7 Emergency facilities ........................................... 43

Sports venues .................................................................. 47

2.1 Grandstands ........................................................ 47

2.2 Toilets .................................................................. 54

2.3 Changing rooms .................................................69

Accommodation ..............................................................73

3.1 Accessible bedrooms ..........................................75

3.2 Wheelchair-friendly bedrooms ....................... 93

3.3 Reception areas .................................................. 95

3.4 Entrances to common areas ............................96

3.5 Halls for seminars and meetings .................... 97

3.6 Swimming pools and decks ........................... 100

3.7 Restaurants, cafés and bars ............................ 101

3.8 Stores ..................................................................103

3.9 Parking ................................................................103

3.10 Support services............................................. 106

3.11 Temporary solutions ...................................... 106

1

3

2

Transport .........................................................................107

4.1 Land transport ................................................... 112

4.2 Maritime transport ..........................................138

4.3 Air transport ......................................................145

Visual, oral, electronic and digital communication .............................................................. 153

5.1 Publications ........................................................154

5.2 Websites .............................................................163

5.3 Telecommunications ....................................... 164

5.4 Signage .............................................................. 169

5.5 Guidelines for communication in service provision .......................................... 177

5.6 Description of images and sounds ................ 181

5.7 Real-time captions ........................................... 181

5.8 Technical assistance ......................................... 181

Appendix .........................................................................183

4

6

5

The Organising Committee for the Rio 2016 Olympic and Paralympic Games has the aim of ensuring necessary conditions for everyone to be able to participate comfortably, autonomously and safely in both events. In order for the public, athletes, judges, media professionals and the other people involved to have universal access, it is necessary to follow certain technical parameters in the construction of facilities directly and indirectly related to organising the Games.

This document combines the accessibility standards issued by the Brazilian Technical Standards Association (ABNT)* with the requirements of the International Paralympic Committee (IPC)’s Accessibility Guide and Brazilian laws, decrees and resolutions. The purpose of this publication is to guide the design, development and implementation of projects. Reading this publication, however, does not exclude the reader from consulting existing standards and laws.

The work of ensuring compatibility between these standards and guidelines was performed by Nucleo Pró-Acesso (Pro-Access Centre) at the Federal University of Rio de Janeiro (UFRJ). The recommendations made by the Pro-Access Center are based on practical experiences.

The first chapter, which addresses aspects related to sports venue arrivals and departures, provides information about access points and circulation areas, as well as emergency facilities. The second chapter concerns sports venues themselves, providing technical specifications for the sectors designated for the public, as well as toilets and changing rooms. The theme of the third chapter is accommodation infrastructure, describing the concepts of accessible bedrooms and wheelchair-friendly bedrooms, as well as technical standards for accessibility in parking areas, receptions, restaurants and other common areas. The fourth chapter is dedicated to land, maritime, air and waterway transport modes. Finally, the fifth chapter explains how visual, oral, electronic and digital communication can and should provide universal access to relevant information for all those involved in the Games.

On 9 October 2009, in Copenhagen, Rio de Janeiro received the mission to bring the Olympic and Paralympic Movements to a new territory. For the first ever time, the greatest sports event on the planet will be held in South America. The Rio 2016 Olympic and Paralympic Games are an excellent opportunity to raise awareness among the public and governments of the countries of our continent about the importance of universal

accessibility. According to the census conducted in 2010 by the Brazilian Institute of Geography and Statistics (IBGE), around 45 million Brazilians – nearly 24% of the population – have some kind of disability. The improvement in accessibility levels not just in Rio, but throughout Brazil, will be one of the biggest and most enduring legacies of the Olympics.

This document is a reference tool for the definition of accessibility standards in Olympic and Paralympic-related construction in the design phase. For construction in progress, these accessibility standards shall, where possible, be adopted, considering cost and legacy criteria.

* ABNT standards are identified in this report by the abbreviation NBR (Norma brasileira)

Rio 2016 Accessibility technicAl Guidelines > veRsion 3 | decembeR 2013 7

1.1 Circulation• Aminimumwidthof2.00misrecommendedforcirculation

spaces at sports venues and common areas of non-sports venues (Figure 1.1). In cases where this measurement is not possible, one should not create circulation spaces narrower than 1.20m

• Thewidthofcirculationspacesinflatareasandonstairsat new sports venues should be calculated based on the parameters used by the Fire Brigade and the Green Guide

In circulation areas:

• Atsportsvenues,flowswillalwaysbeconsideredmediumorhigh (greater than or equal to 25 people per metre/minute)

• Provide“manoeuvrepockets”1.50minradiusevery10m(Núcleo Pró-Acesso)

• Pavesurfaceswithregularanti-slipcoatingstominimisevibrations of wheeled objects. Surface should be free of obstacles, with a maximum transversal inclination of 2% for internalfloorsand3%forexternalfloors(NBR9,050/2004)

• Slopesorobstaclesmustbemarkedwithcontrastingtactileground markings

• Tactiledirectionalgroundmarksmustbeusedinwidecirculation spaces and where there are preferred circulation routes (IPC and NBR 9,050/2004)

Access and circulation1

Rio 2016 Accessibility technicAl Guidelines > veRsion 3 | decembeR 20138

2.00m

Sports wheelchair

Circulation space for two people in wheelchairs, one of them using a sports wheelchair

used by athletes

Regular wheelchair

Max i = 2% (internal �oors) Max i = 3% (external �oors)

1.50m

Circulation space for two people, one using a wheelchair

Max i = 2% (internal �oors) Max i = 3% (external �oors)

1.00

Circulation space for one person using a wheelchair

Max i = 2% (int. �oors) and 3% (ext. �oors)

Figure 1.1


1.1.1 Accessible routesDefinition of accessible route:

A continuous, unobstructed and signposted path that connects external or internal environments of spaces and buildings, and that can be used autonomously and safely by everyone, including people with disabilities and reduced mobility. Accessible routes may incorporate parking areas, lowered pavements,pedestriancrossings,corridors,floors,stairsandramps, among other features (Figure 1.2).

• Eachbuildingmusthaveallaccessibleroutesinterconnectingpavements, parking areas, entrances, grandstands, toilets, other services and facilities in accordance with the requirements described in this document

• Inthecaseofadaptationofexistingbuildingswhereitisnot possible to guarantee accessibility on all routes, there must be at least one entrance that permits universal access, no more than 50m from the other access points (NBR 9,050/2004)

• Allobstaclesorfurnituremustbeproperlymarked

• Protrudingobjectsmustbeavoidedincirculationareas

• Inbuildingswithlargeflowsofpeople,theremustbenocarpets or rugs

• RampsmustfollowBrazilianstandardNBR9,050/2004,which establishes the maximum inclination of 8.33%.According to an IPC recommendation, one must adopt a maximum inclination of 5%. For more details, see item 1.2

• Infreespacesorareaswithlargeflows,itisadvisabletohave spaces with a diameter of 1.80m to permit a complete rotation of 360° (IPC). In other cases, use the measurements presented in item 1.1

• Airspacefreefromobstacles,withaverticalclearanceofatleast 2.10m (IPC)

• Lightingmustbesufficienttopermitpeoplewithhearingdeficiencies to lip read or use sign language (IPC)

• Onemustdiscusstheapplicabilityoftactiledirectionalground marks on concourses, meaning wide spaces with intense public circulation inside stadia


1.1.2 Street crossings• Atpedestriancrossings,werecommendstable,anti-slip

paving that minimises vibrations of wheeled objects

• Thepavementshouldbeaccessedviarampswithamaximum inclination of 5% (best practice according to the IPC). If this is not possible, one may adopt a maximum inclination of 8.33% (NBR 9,050/2004)

• Bestpracticecallsfora5%inclinationonsiderims.Ifthisisnot possible, one may adopt a maximum inclination of 10% (NBR 9,050/2004)

Minimum width:

• Thismustbe4.00mincasesofpedestrianflowsconsideredlow, with up to 500 pedestrians per hour (NBR 9,050/2004), and6.00mincasesofgreaterflows

Pavement

Tactile warning marks

Service strip

access ramp

Free strip

Low street furniture for people of short stature and people using wheelchairs

Visual signage and sound aids at street crossing

Access to building identi�ed with tactile warning marksLow street furniture for people of short stature and people using wheelchairs

Figure 1.2


• Aminimumwidthof1.50misacceptableexclusivelyinthecase of alleys and narrow streets with a street width of less than 6.00m (IPC)

Signage (Figure 1.3):

• Markwithtactilepaving(seeitem1.1.5)

• Soundsindicatingfunctioningoftrafficlights(IPCand NBR 9,050/2004)

• Pedestriancrossingsmuststandoutandbepaintedinacontrasting colour (NBR 9,050/2004). This may be obtained through a contrast between a smooth-surfaced white strip and rough-surfaced dark asphalt (see item 1.1.5)

Figure 1.3

Pavement PavementStreet

Sounds indicating functioning of tra c lights

Sound tra c lightsTactile warning

marks


1.1.3 Special parking spaces• Specialparkingspacesmustalwaysbelinkedtoaccessible

routes (Figure 1.5)

Quantification:

• Atleast2%ofallregulatedparkingspacesforpeoplewithphysical and visual disabilities (Contran Resolution 304)

Pedestrian crossings through elevated strips:

• Thisoptionmustbeselectedinthefollowingcases:anarrowcarriageway,alargeflowofpedestriansassociatedwithasmallflowofvehicles,orwheretherearenarrowpavements,whereitisnotpossibletoleaveaflatspacewithaminimumwidth of 1.00m in addition to the ramp (Figure 1.4)

Pavement PavementStreet

Sounds indicating functioning of tra c lights

Sound tra c lightsTactile warning

marks

Figure 1.4


• Atleast5%ofallregulatedparkingspacesforelderlypeople(Contran Resolution 303)

Dimensions of parking spaces:

• Minimum5.00x2.50m(NBR9,050/2004),plusadditionalspace of at least 1.20m in width for transfer (Figure 1.6)

• Specialparkingspacesmustbedulyidentifiedusingverticaland ground signs, and they must always be associated with access ramps or lowered kerbs

Parking spaces for vans:

• Onemustalsoprovideparkingspacesfortaxisandvansequipped with elevators

• Vanarrivalareasmusthaveaspaceformobilerampsinstalled between the van and pavement. Accordingly, in addition to the van’s parking space (2.50 x 7.00m), there must be a bay measuring 2.50m in width

5.00

2.50

2.50

1.200.50

1.70

1.70Dimensions in metres

Figure 1.5


Transport drop-off areas (Figure 1.7):

• Drop-offareasforathleteswithorwithoutdisabilities,theircompanions, their coaches, the media and other people who will access different sports and non-sports facilities and services must be located as near as possible to entrances and seats, in order to minimise travel distances (IPC)

• Drop-offareasmustbeoutsidecommonareasforparkingand near main access points

• Oneaccessibledrop-offareamusthavealevelaccesspathadjacent and parallel to parking spaces. When there is a kerb separating parking spaces from this access path or an accessible route, one must provide a ramp to allow people with disabilities to use this route, preferably leading to the main accessible entrance (Núcleo Pró-Acesso)

5.001.70

2.50

1.20

Dimensions in metres

Max i = 8.33%

1.70

Figure 1.6


• Whenadistanceisgreaterthan500moraroutehassteepramps, resources must be provided for people with reduced mobility at the location, enabling them to go to the venue entrance or exit. These resources may include small cars, vansorsmallbuseswithalowfloor,forexample(IPC)

• Forpeoplewithvisualdisabilities,awaymustbefoundandsupplied to enable independent movement, connecting the main transportation access points to at least one public entrance for each venue, preferably the main entrance (IPC)

Min 7.00

Min 2.50

Min

0.

50

0.40

to 0

.60

0.75to 1.00

and pick-up area


Tactile directional marks

Dimensions in metres Figure 1.7


1.1.4 PavementsPavementsaredefinedbyABNTas“partofastreet,normallysegregated and on a different level, not designated for the circulation of vehicles, but reserved for the movement of pedestrians and, when possible, the implementation of street furniture,signage,vegetationandotherelements”.

• Onemustguaranteepedestriancrossingsfreefromallobstacles, hazards and any elements that interfere in the air space above the circulation strip

• Ifitisnotpossibletoguaranteeatotallyfreestrip,thestreetfurniture must have a colour contrasting with the pavement and it must be detectable by someone with a visual deficiency or poor eyesight using a cane (IPC)

• Verticalairspacefreeofobstaclesmustbeatleast2.10m.When the width of the pavement – on which there must be arampforcrossingthestreet–doesnotpermitaflatareaof at least 1.00m in addition to the ramp, the pavement must be lowered to the level of the pedestrian crossing, with an inclination of no more than 8.33% and markings on the ground to indicate the lowering (Figure 1.8)

• Commercialstreetsmayhaveanaccessstriponwhichmerchandise may be displayed, provided that there is a minimum distance of 0.75m for the service strip (lamp posts, streetfurnitureandflowerbeds)andaminimumdistanceof1.20m for a free strip (Figure 1.9)

• Theminimumrecommendedwidthis1.50m.Awidthof1.20m is tolerated in the case of existing pavements that cannot be widened (NBR 9,050/2004). The strip free from obstacles may not be narrower than 1.20m (Figure 1.10)


Building Free Strip Service Strip

Min 0.70Min 1.20

Aerial obstacle

Service strip

Street furniture

Service strip – min 0.75

Min

. 2.10

Street

Free Strip Service Strip

Min 0.70Min 1.20

i = 5%


Recommendedi = 5%

Max i = 8,33%

Building

Figure 1.8


Min 0.75

Service stripFree strip Access stripMin 1.20

Min

2.2

0


Main

Max inclination 5%Side ramp

Max inclination 5%Side ramp

Min 1.50 platform

Total lowering of pavement

SS

0.30

0.50

0.30



Alignment of property

Figure 1.9

Figure 1.10


1.1.5 Tactile ground markingsTactile ground markings aid the mobility of people with visual disabilities, informing, warning, directing and indicating ways. It maybeof“warning”or“directional”nature(Figure1.9).

Tactile warning marks:

• Composedofblisterpavingtoinformpedestriansoftheneed for redoubled attention

• Signalobstacles,changesinlevels,crossings,changesinthepath’s direction, lift entrances (direction of control panel) and risk of falling

• Placedaroundsuspendedobstaclesthatprotrudemoreatahigher level than at a lower level

• Mustbeinstalledalongtheedgesofchangesinlevel and around obstacles, making up a strip between 0.25 and 0.60m in width

• Signalsuspendedobstaclesmeasuringbetween0.60and2.10m. In this case, the marked area must be 0.60m longer than the protuberance of the obstacle

Tactile directional marks:

• Raisedparallelbarstoindicatethedirectionofmovement

• Usedinwidespaceswithoutguidingobjects(flowerbedsand walls), considering paths and points of interest

• Avoidcirculationcrossingsandinterferenceinqueuingareas

Dimensions (warning and directional):

• Widthbetween0.25and0.60cm

• Maximumdifferenceinlevelof1.50cm

• Aboveall,colourcontrastsmustconsidernuancesbetweenlight and dark, in order to facilitate perception among the highest possible number of people with different types of visual disabilities. It is advisable to use the table of contrasting colours in NBR 9,050/2004


1.2 RampsTheIPCconsidersramps(Figure1.11)tobe“anyinclinedplaneassociated with or replacing a stair, which permits easy access toabuildingorelevatedarea”.

Ramps must have an anti-slip, regular, firm surface that minimises vibration of wheeled objects, with detectable warning markings in a colour contrasting with the ground (IPC and NBR 9,050/2004):

• Maximumdeclivityof8.33%formaximumheightsof0.80mat each segment of the ramp (NBR 9,050/2004)

• Declivityof5%formaximumheightsof1.50mateachsegment of the ramp (NBR 9,050/2004)

• Rampsinclinationmustbecalculatedaccordingtotheequation[i=(hx100):c],where“i”isthepercentofinclination,“h”istheheightofverticalriseinmetresand“c”is the length of horizontal run in metres

• AccordingtoNBR9,050/2004,themaximumlengthforeachramp segment may vary from 9.60 up to 30m, according to the chosen inclination. See the last column of the table above

• Inclusionofatleastonelandingevery9m(IPC)

Width of ramps in public places:

• Theminimumobligatorywidthofarampatasportsvenueis 1.20m (Article 58 of Decree 44,035/2013 of the Rio de Janeiro Military Fire Brigade Code – CBMERJ)

• Minimumrecommendedwidthof1.50m(NúcleoPró-Acesso)

• Inthecaseofhousingwithfewfloorsandindividualisedaccess, the adoption of a width of 1.20m is tolerated (NBR 9,050/2004)

• Theminimumwidthofarampinalocationofpubliccirculation is 1.20m, according to the CBMERJ, and 2.00m, according to the IPC

Admissible inclination at every ramp segment (i)

Maximum height of each ramp segment (h)

Maximum number of ramp segments

Maximum length of each ram segment (c)

5,00 (1:20) 1,50 Unlimited 305,00 (1:20) < i ≤ 6,25 (1:16) 1,00 Unlimited 166,25 (1:16) < i ≤ 8,33 (1:12) 0,80 15 9,6


Landing at start of ramp


Circulation

Max 9.00Min 1.50

Max inclination 8.33%

Max inclination 8.33%

Restricted locations – min 1.20Public access – min 2.00

Min

1.50

Min

1.20

Rise


Landing for change in direction

Landing at end of ramp

Figure 1.11

• Themaximumlongitudinalinclinationis5%andthemaximum transversal inclination is 2% (IPC)

Ramp landings:

• Rampsmusthaveatleastonelandingevery9mintheirhorizontal projection (IPC)


Landings must measure at least the following:

• 1.20mlengthxwidthoframp,inthecaseofhousingandsmallrampswithsmallflows(NBR9,050/2004)

• 2.00mlengthxwidthforrampswithmediumand largeflows

• 2.10mlengthx2.10mwidthofareafreefromobstaclesonlandings on long ramps (more than 9m long)

• Inthecaseofremodellingofexistingproperties,alandingmeasuring at least 1.00m with maximum ramp segments of 4.00m (horizontal projection measurement) is tolerated

Curving ramps (Figure 1.12):

• Maximuminclinationof8.33%includingaminimumradiusof 3.00m (NBR 9,050/2004)

• TheIPCrecommendsatleastonelandingevery9m

Other ramp measurements must be respected on short ramps:

• Theminimumwidthofarampinasportsvenue is 1.20m (CBMERJ), although 1.50m is recommended (Núcleo Pró-Acesso)

• Inthecaseofhousingwithfewfloorsandindividualisedaccess, the adoption of a width of 1.20m is tolerated (NBR 9,050/2004)

• Theminimumwidthofarampinalocationofpubliccirculation is 1.20m (CBMERJ), although 2.00m is recommended (IPC)

• Themaximumlongitudinalinclinationis5%andthemaximum transversal inclination is 2% (IPC)

Minimum measurements of landings:

• 1.20mwidthoframp,inthecaseofhousingandsmallrampswithsmallflows(NBR9,050/2004)

• 2.00mwidthforrampswithmediumandlargeflows

• 2.10x2.10mofspacefreefromobstaclesonlandingsonlongramps (longer than 9m)


Landing

Landing

Min 1.20Max 9.00

Max 9.00

Max i 8.33% Max i 8.33%

Max

i 8.33

%

Max 9.00

Min 1.20

Min 1.20

Min R = 3.00


Kick plate guide(0.05 x 0.05)

Handrail at two heights



Figure 1.12


1.2.1 Handrail on stairs and rampsRecommendations about handrails (Figure 1.13):

• Theymustbeinstalledonrampsandstairs,onbothsides, at two heights: 0.92 and 0.70m off the ground (NBR 9,050/2004)

• Lateralhandrailsmustbecontinuous,withoutinterruptionson landings of stairs and ramps, and they must protrude at least 30cm from the ends, without interfering in circulation areas or hindering gaps (NBR 9,050/2004 and IPC requirements)

• Theymustpermitgoodgripandeasyslippage

• Dimensionofsectionbetween3.0cmand4.5cm(IPC),whether the handrail has an oval, elliptical or circular section

• Whereitisnecessarytoinstallaguardrailandhandrailtogether, the handrail must have a maximum height of 0.92m and the guardrail must have the height proposed by CBMERJ and NBR 9,077/2001

• Consultarticle58,itemcoftheCBMERJCode

• Consultarticles58and68oftheCBMERJCoderegardingcontinuous handrails

• Ifitisimpossibletoinstallahandrailattwoheights, the height must be between 0.80 and 0.92m (CBMERJ)

3 to 4.5

Min 4

3 to 4.5

Min 6

M

in 15

Dimensions in centimetres Figure 1.13


• Stairsorrampswithawidthofmorethan2.40mmusthavean intermediate handrail that is only interrupted when the landing is longer than 1.40m, guaranteeing minimum spacing of 0.80m between the end of one segment and the start of the next (NBR 9,050/2004)

• HandrailsonfixedstairsandrampsmusthavevisualandBraillesignsidentifyingthefloor.Thesesignsshouldbeinstalled on the upper line of the horizontal extension of the handrail (Figure 1.14). Alternatively, the signs may be installed on the side walls

• Built-inhandrailsmustbespaced6cminrelationtothebackwall and 15cm in relation to the top surface

30cm

92cm 70

cm

1.3 Stairs and stepsStairs must not be the only access option. They must be associated with ramps or other vertical circulation equipment.

Dimensions:

• Thedimensionoftherisermustbe15to18cm(consulttheCBMERJ Code, article 59, part VII)

• ConsulttheformulaforstairsintheCBMERJCode,article 58 and 59

Figure 1.14


• StairsmustcomplywiththeCBMERJCode.TheBlondelformula may be applied to design a good set of stairs (2h + p ≥ 62cm and ≤ 64cm)

• TheIPCsuggestsaheightofbetween12.5and18cmfor stair risers

• TheIPCsuggestshavingtreadsmeasuringbetween 28 and 35cm

• Theminimumwidthofstairsmustbe1.50m

• Inthecaseofsmallflows,awidthof1.20mistolerated (NBR 9,050/2004)

Characteristics:

• Stairsmustnothaveopenrisers

• Thestartofthestepsmustbeatleast30cmfromtheadjacent circulation area (Figure 1.15)

• Usingnosingorinclinedrisersisnotrecommended.Iftheyare used, the edge may project no more than 1.5cm over the tread below

• Minimumlightinginanenvironmentwithstairsmust be 100 lux

70cm

Min 30cm

Landing

Riser

Tread

Handrail at two heights

92cm


Figure 1.15


Stair landings (Figure 1.16):

• Anewlandinginadditiontoanintermediateoneisnecessary whenever stairs exceed a height of 3.20m and whenever there is a change in direction (NBR 9,050/2004)

• Theminimumwidthoflandingsmustbe1.20m

• Themaximumtransversalinclinationoflandingsmustbe 1% in indoor areas and 2% in outdoor areas

• Enclosedescapestairsmusthaveintermediatelandingsevery 16 steps, which must be at least 1.20m long, according to Decree 897, article 183, part IV of the CBMERJ Fire and Panic Safety Code (Cosip)

Stair surfaces:

• Stairsmusthaveanti-slip,regularandfirmtreads,withdetectable warning markings in a colour that contrasts with the tread (IPC and NBR 9,050/2004)

• Ingeneral,stairandramplandingsmaynothavetactilewarning markings. Continuous handrails must serve as guide lines to orientate circulation, as established in NBR 9,050/2004

• Stairhandrailsareidenticaltoramphandrails

Handrail

Landing

Min 0.30

Min 1.50

0.12

to 0

.18

Min

1.20

Min

1.20

0.28 to 0.35

Max 0.015


Anti-slip textureMin width 0.03

Figure 1.16


1.4 Reception areasOne part of each service desk must have the following measurements (Figure 1.17):

• Maximumheightofservicedesk:0.90m(IPC)

• Minimumfreeheightunderthedesk:0.75m (Núcleo Pró-Acesso)

• Minimumfreewidthofdesk:0.90m(NBR9,050/2004)

• Minimumfreedepthunderthedesk:0.50m (NBR 9,050/2004) or 0.50m (IPC)

• Tactiledirectionalmarkingsmustbeinstalledtoindicate the path to the reception desk, ending 30cm before the start of the desk

Min 0.50m

Min

0.8

5m

Min

0.7

5m

Figure 1.17

1.4.1 Waiting and queuing areaAlthough Federal Decree 5,296/2004 provides for high-priority service, one must consider universal design to offer conditions that respect physical differences.

Follow IPC guidelines for the organisation and orientation of queues:

• Minimumwidthof1.20mfreefrombarriersandamaximumfloorinclinationof3%

• Ifaqueueexceeds30minlength,providebenchesforhigh-priority customers to rest on, 0.46m in height


1.4.2 Snack bars and cafés• Minimumdistanceof5.00mtoexits(tunnels,stairsand

ramps), according to article 37 of the CBMERJ Code

• Snackbarsandcafésmusthaveanti-slipflooringwithtactiledirectional marks, leading customers to the counter, and proximity warnings 0.30m from the counter

• AtleastonemenuoptioninBraille,onmattepaper,mustbeoffered, with large letters and high-contrast colours

• ConsulttheGreenGuideformoreinformation

Service desk (Figure 1.18):

• Maximumheight:0.85m

• Freeheightunderthecounter:0.75m

• Distancefromendoftactilefloortostartofcounter:0.30m

• Approachareaunderthecounter:0.50m(IPC)

• Maximumdistancebetweensalescounterandservicecounter: 0.60m

Cafés with internet access (IPC recommendations):

• Caféswithinternetaccessmustoffercomputerswithspecific characteristics to cater to everyone

• Entrancedoorsmustbeeasytoaccess,withastepnomorethan 0.50cm high and a minimum door width of 1.20m

• Aislesbetweentables/desksandtablesmusthaveaminimum width of 1.00m

• Theheightofcomputerdesksmustbebetween0.75 and 0.85m

• Theheightofseatsmustbebetween0.44and0.48m

• Onemustleaveacirculationspaceundertables/desks to avoid creating obstacles for guide dogs

1.4.3 Restaurants and canteens• Restaurantsmustofferarangeofpossibilitiesforcirculation

and seats, without ever segregating people with disabilities in a specific area

• Signageforrestauranttoiletsmustbemadeofsigns with pictograms


Circulation between tables:

• Providecirculationspacesfreefrombarriers,includingoccupied chairs and tables, with a minimum width of 1.00m – ideally 1.20m – between chairs with people seated on them

• Rotationareasmustbeprovidedwithaminimumradiusof1.50m (IPC)

• Obstacleslowerthan2.10mthatprotrudemorehigherup than below must be protected by guardrails or tactile flooring

Low desk

Max 30 Min 50

Min 90 Min 90

Min

75

Min

85Min 60

Sales Service

Dimensions in centimetres

Tactile marks

Figure 1.18


Tables and chairs (Figure 1.19):

• Fixedseatsmustbeavoided.Ifthisistheonlydesignoption,they must alternate with mobile chairs

• Accessibleseatsmustbeprovidedinseveralareasoftherestaurant. They must be light and easy to move

• Tableswithfourlegsarepreferabletotableswithonecentralleg. In the case of tables with one central leg, the leg must be at least 0.50m from the external edge of the table top (IPC)

• Atleast20%ofchairsmustnothavearms

Bars:

• Inbars,atleast1.60mofthebarmustbelower(IPC)

• Themaximumheightmustbe0.85m,with0.75mofheightfree from obstacles beneath the bar (IPC)

• Allstoolsmusthaveabackrest(IPC)

Min 0.50 Min 1.00 Min 1.00

Ø1.50

Min

0.73

0.75

to 0

.85

Max 0.05

Min 1.60

Min 0.80

Ø1.50 Ø1.50

Dimensions in metresMin

0.7

5

Max

0.8

5

Figure 1.19


Menus:

• Atleastonemenuoptionmustbeofferedonmatte,high-contrast paper, in large letters, and other Braille options

1.5 Entrances• Allentrancestosportsandnon-sportsvenuesmustbeon

accessible routes

• Themaximumdistancebetweenanaccessibleentranceandthe other entrances must be 50m (IPC)

1.5.1 Public entrances • Avoidrevolvingdoors.Ifthissolutionisessential,onemust

offer an alternative entrance near the main entrance (NBR 9,050/2004)

• Indicative,informativeanddirectionalsignagemustbevisible in all parts of entrances

• Exitroutesmustbeaccessibleandpermitrapidevacuation(IPC)

• Routesmustbeclearandwelldefined,withsignageandorientation

• Allcirculationspacesmustbeincontrastingcolours,witha minimum width of 1.20m (CBMERJ Code), although the recommended width is 1.50m (IPC), as shown in the table in item 1.1

• Alldoorsmustbeeasytouse,withmaximumforce of 19.5 N (IPC)

• Provideaccessibletransportnearentrances,toguaranteeeasy access for people with disabilities

• Every30malongaccessroutes,theremustbewaitingand rest areas, sheltered from the weather, if the distance between the queue and the entrance is long (IPC)

Turnstiles (Figure 1.20):

• Tothesideofturnstiles,theremustbeanaccessibleentrance with a minimum width of 0.90m, although 1.00m is recommended (consult articles 52 and 53 of the CBMERJ Code)


1.5.2 DoorsDoors located along escape routes: consult the CBMERJ Code.

Doors in circulation areas (Figure 1.21): We suggest using a minimum clearance of 0.98m, and 1.00m-door leaves for locations designated for sport practice (due to the sports wheelchairs used by athletes). One may tolerate minimum gaps of 0.85m and door leaves of 0.90m in cases where ideal dimensions cannot be provided (NBR 9,050/2004).

Min 0.90

Accessible automaticturnstile

Not accessible to people with disabilities

Figure 1.20


In the case of double-leaf doors, at least one of the sides must have a minimum dimension of 1.00m (NBR 9,050/2004).

• Article54ofCBMERJDecree897prohibitsslidingdoors at exits

• Article57ofCBMERJDecree897specifiesaminimumheightof 2.20m for exit doors

• Doorsshouldpreferablyoperateusingasensor,whichshould be adjusted to detect people of short stature and open completely in under three seconds (IPC)

• Permittheinterruptionofitsclosingwithaforcesmallerthan 6 Kgf or 58 N (IPC)

• Doorsmustbeoperatedmanuallyintheeventof an emergency

• Theforceexertedbyaclosingdoormustbelessthan 3.4 Kgf or 33 N (IPC)

• Glassdoorsmustbedemarcatedwithaminimumstrip of 5cm in a contrasting colour (IPC)

Door handle

0.90

to 1.

10m

0.40

m

Não Perturbe

Impact-resistant protection

Figure 1.21


• Warningsandsignsmustnotbeinstalleddirectlyondoors

• Doorsillsshouldbeeliminated.Ifthissolutionisnotpossible, a maximum change in level of 0.5cm is tolerable. Changes in level of greater than 0.5cm, up to 1.5cm, must be treated in the form of a ramp, with a maximum inclination of 50% (NBR 9,050/2004)

• Thetracksofslidingdoorsmustbeinstalledontheupperlintelratherthanonthefloor(IPC)

• Whenlocatedalongaccessibleroutes,thelowerpart(upto0.40m) of doors must be made of resistant material (NBR 9,050/2004)

• Intoilets,changingrooms,healthpostsandaccessiblerooms, a horizontal pull rail associated with the door handle, with a minimum dimension equal to half the width of the door, must be installed 10cm from the hinge

• Thehorizontalpullrailshouldbeinstalledontheinternalside of the room/cubicle when the door opens outwards. Otherwise, the horizontal pull rail should be installed on the outside of the room/cubicle

• Swingdoorsmustnotbeinstalledinareaswithlargeflows,as they need a translucent window with a minimum width of 0.20m (Figure 1.22), with its bottom edge installed at a heightofbetween0.40and0.90mfromtheflooranditstopedge at a height of 1.50m (NBR 9,050/2004)

• Thecontrolsonmanuallyactivatedelectronicdoorsmustbe positioned at a height of between 0.90 and 1.10m and at a distance of between 0.80 and 1.00m from the gap, in the case of sliding doors (NBR 9,050/2004)

Spaces needed by people in wheelchairs in order to use doors (Figure 1.23):

• Provideaclearspaceof1.50x1.35m,0.60mwide,nexttothe door, to enable wheelchairs to approach and manoeuvre (NBR 9,050/2004 and IPC requirements)

• Aminimumdistanceof1.35mmustbemaintainedbetweenpivoting or hinged doors that are installed sequentially (IPC)


Min 1.35

Min

1.35

Min

1.35

Min 1.50 Min 1.50

Min

1.50

Min 0.50

Min 0.50

0.30

Wid

th o

f doo

rMin

1.35

Min 1.35

Min 1.20

Min 0.30

Free spaceMin 1.00

Min 0.30

Min 0.50Min

1.35


Min

1.20

Figure 1.23

Min

1.50

0.40

to 0

.90

0.40

Min0.20



Door handles must be (Figure 1.24):

• easytohandleandrequireonlyasmallefforttoopen

• oftheleverkind,withroundededges(IPC)

• installedataheightofbetween0.90and1.10m(IPC)

1.6 Lifts • ForfacilitieslocatedinthecityofRiodeJaneiro,consult

the specific regulations of the Mechanical Engineering Unit (Gerência de Engenharia Mecânica, or GEM)

• Liftsmustbelocatedalongaccessibleroutes,associated with stairs

Floor signage:

• Allfloorsmusthavesignsidentifyingthefloornumberinacontrasting colour immediately outside the lift, next to the door and above the lift buttons, with a minimum dimension of 50mm in high or low relief of 0.8mm, including Braille signs (NBR 13,994/2000)

Sound devices:

• Forpeopleinsidethelift,thefloorsandthelift’smovement(up or down) must be announced

• Forpeopleoutsidethelift,thearrivaloftheliftand its direction (up or down) must be announced (Núcleo Pró-Acesso)

Figure 1.24

DO NOT USE

DO NOT USE

Min 12cmUSE


Lift halls (Figure 1.25):

• Theremustbeafreespaceinfrontofthelift,ifpossibleequipped with benches with a backrest

• LiftsmustcomplywithalltheprovisionsofNBR-NM313/2007, which establishes safety specifications to meet the specific accessibility needs of people with disabilities in the case of passenger lifts

• Allbuildings,includingtheirliftsandstairs,mustcomplywith the Fire Safety Code (Cosip)

Max

0.8

5m

Max

1.20

m

Figure 1.25


1.6.1 Lift doorsDoor gaps (Figure 1.27):

• Forplaceswheresportsareplayed:minimumgap of 1.00 x 2.10m

• Forotherlocations:minimumgapof0.95m(IPC)

• Maximumchangeinfloorlevelbetweenliftandoutsidefloor:10mm

• Minimumtimeforwhichthedoormustremainopen: from 5 to 15 seconds (NBR 9,050/2004). A button may activate door closure before the determined period

1.6.2 Lift cabsDimensions (Figure 1.26):

• 1.10x1.40m:minimumdimensionsforliftsforeightpassengers

• 1.73x1.30m:minimumdimensionsforliftsfor13passengersthat permit a wheelchair to rotate

• 1.70x1.50m:idealinthecaseoflowormediumflows(IPC)

• 2.10x1.50m:idealinthecaseoflargeflowsofpeople(IPC)

• Itisnecessarytorespectthetrafficcalculationdemanded by GEM

Lighting inside lifts:

• Minimumof100lux(IPC)

Internal handrails:

• Ahandrailwithadiameterof4.0to5.4cmmustbeinstalledalong the whole perimeter of the cab, at a height of between 0.80 and 0.92m. A maximum height of 1.00m is permitted

• Thehandrailmustbeabletobearaforceof700N (NBR 13,994/2000)

• Thehandrailmustberoundedontheoutsideanditmustcontrast with the cab’s panels

Floor:

• Thefloormusthavearigid,anti-slipsurface,avoidingdarksurfaces (IPC) and in a colour that contrasts with the external floor(NBR9,050/2004)


Figure 1.26

Min

0.0

2m

Min 0.95m

1.50m

1.70m

1.00

0.92

m

0.25m

Large numbers in relief and with corresponding Braille signs

Floor indication

Mirror

Handraild = 0.04 to 0.05m

Max

1.20

m

Max

0.8

5m

Max

1.20

m

Min

0.0

2m

Information in Braille

High-relief tactile informationMin 1mm5

Floor indication Sound alert

Tactile warning marksTactile directional marks

Seats with back rest in lift hall

Min 0.60 free

Visual information in colour that contrasts with the background


1.6.3 Lift controls and commandsRecommendations (Figure 1.27):

• ConsulttheCBMERJCodeandobtainapprovalfromGEM

• Thecontrolpanelmustbelocated0.25mfromtheentrancedoor (IPC)

• Theemergencybuttonmustbe0.85mfromthefloor(IPC)

• Thehighestpartofthepanelmustbenomorethan1.20mfromthefloor(IPC)

• Theremustbedirectcommunicationviaspeakerphonewiththe external area (IPC)

• Theremustbevisualandsoundindicationsofthefloor,direction of movement, and door opening and closing

Dimensions of buttons:

• Minimumdiameterof20mmforallbuttons(IPC)

• Whenbeingpushed,thedepthmaynotexceed5mm (NBR 9,050/2004)

1 2 3 S

G

P

M

4 5 6

7 8 9

0

CANCEL CONFIRM

-

Screen

Speakerphone

Emergency commands

4.7mm

Min 20mm

7.4m

m

Min

16m

m

Max 5mm

E

Figure 1.27


• Thebuttonsmustbeassociatedwithvoicerecordings (NBR 9,050/2004)

• Thecharactersmusthaveaminimumheightof16mm,highor low relief of 0.8mm and a colour that contrasts with the background (NBR 9,050/2004)

• Braillesignsmustrespectthedimensionof7.4x4.7mmfor each cell, located immediately to the left of the corresponding button (NBR 9,050/2004)

• Emergencycommandsmustbelocatedinthelowerpart of the panel (NBR 9,050/2004)

Call logs:

• Logsmustbeaudiovisual,between35and50dBA,withamaximum frequency of 1500 Hz, 1m from the command (ABNT 13.994/1999)

• Asignalmustbegiveneachtimeabuttonispressed

• Asystemforcommunicatingwiththeoutsideareamustbe installed inside the lift cab for use in the event of an emergency. This solution may feature a speakerphone activation button (ABNT 13.994/1999)

• Theintercombuttonmustbemarkedusinganinternationalsymbol for telephone, as well as the Braille sign

1.6.4 Escalators and other resources• Escalatorsandinclinedmovingwalkwaysmaynotbe

considered integral parts of an accessible route. Vertical or inclined lift platforms and horizontal moving walkways are accepted, however. The front edges of escalator steps must be marked with tactile markings

• Thelocationmusthaveminimumlightingof60to200lux(NBR 9,050/2004 and 13.994/1999)

• Inclinedmovingwalkwaysmusthaveamaximuminclination of 5% (NBR 9,050/2004). In the case of moving walkways with an inclination greater than 5%, there must be visual signage informing people of the requirement for people in wheelchairs to be accompanied by an authorised person


Vertical lift platforms:

• Thiskindofequipmentisnotideal,asitmustbeactivatedby an authorised person

• Theymustclimbnomorethan2.00m.Enclosedboxesmayclimb up to 9.00m (NBR 9,050/2004)

• Theguardrailofopenliftplatformsmustbe1.10mhigh

Inclined lift platforms:

• Theremustbeaprogrammedstoponlandingsor no less frequently than every 3.20m of change in height (NBR 9,050/2004)

• Theymusthavefoldingseats(NBR9,050/2004)

• Theymusthavetactileandvisualsignageinformingpeopleof the requirement to be accompanied by an authorised person during their use (NBR 9,050/2004)

1.7 Emergency facilities

1.7.1 Emergency exits• ConsultCBMERJDecree44,035

• Emergencyexitsmustbelocatedalonganaccessibleroute,with direct access to an external area

• Taketheemergencyplanofthelocalfirebrigade into consideration

• Soundandvisualalarmsmustbeinstalledat emergency exits

• Soundalarmsandvibratingalarmsmustbeassociatedandsynchronised with intermittent visual alarms, to warn people with visual and hearing disabilities

1.7.2 Rescue areas• Theymustbedemarcatedandsignpostedonstairlandings

(Figure 1.28)

• TheymustcomplywiththerequirementsoftheBuildingCode, the CBMERJ Code and the Coscip Code

• Atleastonereferencemodule(knownbyPortugueseacronymMR)mustbeprovidedperfloorandpersetofemergency stairs (NBR 9,050/2004)

• Theymustbelocatedinanareaprotectedbyfirewalls


• Theymusthaveequipmentsuchastelephonesand/orinterphones with sound and visual alerts

• Theymustbelinkedtotheexternalareaviaanaccessibleroute, although electromechanical equipment is not necessary

• Escaperoutesinclosedenvironmentsmustbemarkedandlit with beacon devices

• Theaccessdoortorescueareasmustbeidentifiedwithsignage in photoluminescent material or it must be backlit

• Instructionsabouttheuseoftherescueareainlarge,high-contrast letters, and in Braille, must be attached

• Theymustbeventilatedandlocatedoutsidethemaincirculationflow

• Thewholeofeachbuilding,includingitsliftsandstairs,must comply with Coscip requirements

• TheymustbemarkedtogetherwithMRdemarcation onthefloor

• Instructionsabouttheuseoftherescueareamustbeattached (NBR 9,050/2004)

Interphone to call for helpMax height 1.20

Stairs

Space for wheelchair 0.80 x 1.20

Space for one wheelchair 0.80 x 1.20

Space for one wheelchair 0.80 x 1.20

0.60

Foyer

Foyer

1.20

Up


Figure 1.28


1.7.3 Alarms• Escaperoutesandemergencyexitsmustbemarkedwith

associated visual and sound alarms

• Maximumheightof1.20mforwarningbuttonsandfireextinguishers (IPC)

• Onstairsthatlinkdifferentfloors,includingemergencystairs, next to the fire door, there must be tactile and visual signageinformingpeopleofthefloornumber.Thissignagemay be installed on handrails

• Emergencydevicesmustpresenttactilesignageusinginternational symbols

Sound alarms:

• Theymusthaveanintensityandfrequencybetween 500 and 3,000 Hz

• Thefrequencymaybevariableiftheenvironmenthasmanysound obstacles, such as columns or beams

Visual alarms:

• Theymusthaveanintermittentappearance

• Xenonlightwithstrobeeffectorequivalent

• Minimumintensityof75candelas

• Mustbeinstalledmorethan2.20mabovetheflooror0.15mlower in the case of lower ceilings

• Mustbeinstallednomorethan15mapartfromeachother

• Maybespacedoutfurther,uptoamaximumdistanceof30m, where there are no visual obstructions

1.7.4 First aid roomsFirst aid rooms must be connected to the main circulation area, in a strategic location with an outdoor area where an ambulance can park (Núcleo Pró-Acesso).

They must have:

• doorwithaminimumspanof1.00m

• hospitaltrolleyswithadjustableheight(IPC)

• atleastoneaccessibletoiletforeachsex,orunisex


1.7.5 Evacuation instructions• Easy-to-understandevacuationinstructionsmustbe

provided to everyone, printed on matte paper in a minimum font size of 14 pt

• Providetactiledirectionalfloormarks,indicatingthenearestaccessible route to get to the exit

• Dimlightinginstallednearthefloor(ataheightof0.48m)must be provided, functioning together with alarms

• Automaticdoorsmustalwayswork,evenifmanually,intheevent of an emergency


2.1 GrandstandsDecree 7,823 of 9 October 2012 regulates the provisions of Law 10,048 of 8 November 2000 and Law 10,098 of 19 December 2000, in terms of the minimum allocation of spaces and seats at venues related to the Rio 2016 Olympic and Paralympic Games.

• Intheconstruction,renovationorexpansionofstadia,sportsgyms and other venues to host or support the staging of 2016 Olympic and Paralympic Games events, before or after the holding of these competitions, one will observe the allocation of a minimum of 1% of the total capacity of spaces and seats in stadia, sports gyms or other events for people with disabilities (Decree 7,823)

• Spacesandseatsmustbesituatedinsignpostedlocationswith good visibility, guaranteeing the accommodation of at least one companion for each person with a disability (Decree 7,823)

• Seatsmustbeprovidedforpeoplewithreducedmobility(PRM: people with crutches or blind people with guide dog) and obese people (OP)

• Whenthetotalnumberofseatsisfrom201to1,000,oneshould reserve 1% of the capacity for PRM and 1% for OP (NBR 9,050/2004)

• Whenthecapacityexceeds1,000,oneshouldreserve10seatsplus0.1%ofthetotalwhichexceeds1,000forPRMandthe same quantity for OP (NBR 9,050/2004)

• WerecommendconsultingAccessibleStadiaGuideno.1andtheGreenGuide–FootballLicensingAuthority–5thversionto produce architectural designs of stadia

• TheIPCsuggestsallocating1%to1.2%ofallexistingseats for people with disabilities, in accordance with the sport

Sportsvenues2


2.1.1 Seats• Accessibleseatsmustbedistributedinallbuildingsectors

(Figure 2.1), avoiding segregation and offering fans different locationandticketpriceoptions(IPC,NBR9,050/2004,AccessibleStadiums–USDepartmentofJusticeand Green Guide)

• Allaccessibleseatsmustpermitfreelinesofsightand the reception of sound messages without impediments

• Exclusivelyinlocationstowhichpeopleinwheelchairsaredesignated, one must avoid railings, guardrails and sills exceeding0.75minheight.Inothercases,useguardrails1.10m in height – 0. 75m up to the handrail and the rest made of transparent material that permits unimpeded views (Figure 2.2)

• AdoptthereferencemoduleofNBR9,050/2004,measuring1.20x0.80m,including0.30mbehindthisspace

• Locateseatsinamannerthatdoesnothamperorinterferewithcirculation(NBR9,050/2004andIPCrequirements)

• Connecttheseseatstoentrances,changingrooms,toilets,courts and other presentation areas via accessible routes (NBR 9,050/2004)

Figure 2.1


• MarktheselocationswiththeInternationalSymbolofAccess(ISA)inboththeseatlocations(Figure2.3)andalongtheroutesthatleadtothem(AccessibleStadiums– USDepartmentofJustice)

• Takecaretoensurethatthereareescaperoutesandemergencyexitsalongtheroutethatlinkstheseseats. Tothisend,consulttheFireBrigade’sFireandPanicSafetyCode(Coscip)

• Considerpriorityseatswithaheightofbetween0.41 and0.45m,withamaximumfloorinclinationof2%

• Fortheseseats,hingedarmsmustbeprovidedinorder to facilitate transferring people in wheelchairs

• Incinemasortheatres,leave0.60moffreespaceinfrontof seats for people with reduced mobility and obese people (NBR 9,050/2004)

• Forstadia,consultAccessibleStadiaGuideno.1andtheGreenGuide–FootballLicensingAuthority–5thversion

• Accessibleseatsmusthavearticulatedarmrests

Place reserved for person in a wheelchairRear entry

Max

0.75

m

Place reserved for person in a wheelchairSide entry

Absence of visual and sound barriers

Figure 2.2


Spacesforguidedogs(Figure2.4):

• Provideaspacedesignatedforaguidedog(0.30mhighx0.40mwidex0.70mlong),tobelocatednextto1%ofseatsfor preferential use by people with reduced mobility

Seatsforobesepeople(Figure2.4):

• Heightofseats:between0.44and0.48m

• Heightofarticulatedarms:between0.65and0.69m

• Structuretosupportatleast250kg

• Seatwidth:between0.60to0.70m

• Seatdepth:between0.47to0.51m

Seatsforcompanions(Figure2.4):

• Locateseatsforcompanionsalternatelywithspacesforpeople in wheelchairs and seats for preferential use by people with reduced mobility

0.80

0.80

0.30

0.30

1.20

1.20

Min

0.6

0

Max 2% i

Mark place with the International Symbol of Access and along route leading to it


Figure 2.3


Removable benches:

• ThisisanalternativesolutionforthecaseofParalympicevents,forexample.Onemuststriveforthequalityofthematerial and equipment to be used

Provision for companion’s seat

Low guardrail without hindering spectators’ views

Space for guide dog

Max

75

Articulated arms

65 to

69

41 to

45

30

70 40

Seat for obese people bears up to 250 kg

Accessible seat with articulated armrest

Min

60

47 to

51


Signal accessible seats with International Symbol of Access and along the route leading to them

Min 60Max 70

Min

47

Max

. 51

Min 60Max 70

Figure 2.4


2.1.2 Lines of sightTheline-of-sightcalculationtakesintoconsiderationaseriesof factors and depends on the surface of the field of play (Figure2.5).Accordingly,eachstadiumwillrequireaseparatecalculation(AccessibleStadiaGuide):

C=D(N+R)-RD+T

Where:

C≥9cm,correspondingtotheverticaldistancefromthelineof the eyes of spectators who are watching the game on foot to the level of the eyes of the spectators who are in the row behind.Thismeasuremaybelessthan9cm,inlinewiththestadium design

D=horizontaldistancefromtheeyestothefocalpointinthefield of play (considering the view of the whole field)

N=heightofthelevelwheretheaccessibleseatswillbe

R=verticalheighttothefocalpoint

T=depthoftherowofseats

• Itisrecommendedfortheheightofguardrailssituated infrontofthereferencemodulenottoexceed0.75m (NúcleoPró-Acesso)

• Highballsmustbevisibleuptoaheightofatleast12.00m(Figure 2.6)

• Forarchitecturaldesignsofstadiaandsportsarenas,wesuggestconsultingtheFootballLicensingAuthority(FLA)’sGreen Guide, 5th version


Max

75c

mC

R(Vertical height

to focal point)

TDepth of row of seats

N(Height of landing)

DHorizontal distance to focal point

High balls must be visible up to at least 12m in height

Figure 2.5

Figure 2.6


2.2 Toilets• Ifabuildingdoesnothaveaccessibletoilets,evenifthe

other accessibility conditions are met, the building may not beconsideredaccessible(IPC)

• Thedistancetobetravelledbetweentheaccessibletoiletsandthesectorswithaccessibleseatingmustnotexceed50m

Quantification:

• Theshareoftoiletsthatareaccessiblemustbeatleast5%(NBR 9,050/2004)

• SpeciallyfortheParalympicGames,accessibletoiletsmustbe supplied at a ratio of 1:15 – in other words, one accessible toiletforevery15clientswhoneedthistypeoffacility(IPC)

Unisexorfamilyaccessibletoilets(Figure2.7):

• Wheneverpossible,install“familyorunisex”accessibletoilets (NBR 9,050/2004) with an entrance that is independent from other toilets

• Inadditiontothemeasuresstipulatedinstandards,thesetoilets must contain a bench where people can change clothes, with the following minimum dimensions: width =0.80m;height=between0.44and0.48m;andlength=1.80m (NBR 9,050/2004)

• Ateachsportsvenue,theremustbeanextraaccessibletoiletwithminimumdimensionsof3.00x3.00m,aswellasatrolleyandlift-stylemanualtransferdevice.Thistoilet’slocation must be identified on all the doors of the other accessible toilets

Toiletsforchildrenorpeopleofshortstature:

• Wheneverpossible,theymustbeinstalledwhenthebuilding’stoiletcalculationspointtoanumberofmorethanfivetoiletspersexoneachfloor

Nappy change areas:

• Theminimumnappychangesurfaceareamustbe0.75x0.50m,withaheightof0.85minrelationtothefinishedfloor


1.50

2.80

Min 1.20

Min

0.8

0

360° rotationØ1.50

Min

0.8

5

Figure 2.7a

Transfer area


Support bars to transfer person with a disability

Accessories placed in area reachable by users

Base to adjust toilet to ideal transfer height

Flush activated by a single command


2.2.1 Toilet and changing room signage• ToiletsmustbesignpostedandidentifiedinPortugueseand

English,combinedwithgraphicsymbols(Figure2.8)

• Emergencywarningsmustfeaturealightandsounddeviceinside the toilets

(For more details, see item 5.1.9)

Transfer area

Min 3.00

Transfer area

Min 1.70

Min

1.00

Min

1.50

Min

3.0

0Manoeuvre area

Toilet

Toilet

Min

0.8

5

180° rotation1.50 x 1.20


Figure 2.7b


2.2.2 Toilet doors, entrances and manoeuvre areas• Itisrecommendedthataccessibletoiletshaveanentrance

that is independent from the other toilets, and that they be distributed in all sectors of buildings

• Toiletdoorsmusthavesignageincontrastingcolours(IPC)

• Doorhandlesmustbeofthelevervariety(Figure2.9)andhaveroundededges.Itmustbepossibletousethemwithaforceoflessthan20N.Tolockthedoorfromtheinside,useslidinglatches,neverrotatinglatches(IPC)

• Atsportsvenues,onemustadoptmeasuresthattakeaccountofsportswheelchairs.Inotherwords,thedoorsgiving access to changing rooms and toilets need to have a clear space measuring 1.00m across

Information in Braille(Portuguese and English)

Protection against impacts

0.40

m

1.35m

mulher woman

Visual information in colour contrasting with background

High-relief tactile informationMin 1mm

Figure 2.8

DO NOT USE

DO NOT USE

Min 12cmUSE

Figure 2.9a


Min 1.20

Min

0.8

0360° rotation

Ø1.50

Min

0.8

5Lever-style handle

Min 0.40Sliding latch

Door viewed from inside cubicle

0.90

to 1.

10

Door viewed from outside cubicle

Protection against impacts


Horizontalpullrails:

• Drawer-stylehorizontalpullrailsmustbeinstalledinsidedoors when they open outwards, 10cm from the hinge, attached at the same height as the handle and half as long asthedoor’swidth

Figure 2.10

Figure 2.9b


Luminous signage:

• Luminoussigns,wheretheyexist,mustbeassociatedwiththedoor-lockingoption

2.2.3 Toilet cubiclesAccessibletoiletcubiclesmusthaveminimummeasurementsof1.70x1.50m(Figures2.7band2.10),andtheymusthavethefollowing:

• Anareafreefromobstaclesnexttothetoiletbowl,measuringatleast0.80x1.20m(NBR9,050/2004)

• Aspaceforturningaroundinsidethetoiletcubicle,with a diameter of 1.50m (NBR 9,050/2004)

• Inthecaseofexistingtoilets,whereitisnotpossibletoallocate a turning area, it is tolerable for this manoeuvre totakeplaceoutsidethecubicle.Inthiscase,theexternalspacerequiredis1.50x1.20m(NBR9,050/2004)

2.2.4 Washbasins (Figure 2.11)• Heightoftopsurfaceofbasinorcounter:between

0.78 and 0.80m (NBR 9,050/2004)

• Freespaceatleast0.73minheightbetweenthefinishedfloorandtheinsideofthewashbasin(NBR9,050/2004)

• Horizontalspaceofatleast0.25mbeneaththecounter (NBR 9,050/2004)

• Asupportcounteradjacenttothewashbasinisrecommended(IPC)

Taps:

• Ideally,tapsshouldbeactivatedbyelectronicsensors ortheyshouldbelever-typetaps(NBR9,050/2004and IPCrequirements)

• Monomixertapsareanexcellenttypeofmixertap (NBR9,050/2004andIPCrequirements)

• Tapsmustbepositionednomorethan0.50mfromthefrontedge of the washbasin (NBR 9,050/2004)


Washbasinaccessories:

• Thesoapandpapertoweldispensersmustbelessthan0.50mfromthesink’scentralaxis,tobothsides,andbetween0.80and1.20mabovethefloor(NBR9,050/2004)

• Otheraccessories,suchascoathooks,miscellaneousobjectholdersandrubbishbins,maybeinstalledoutsidethiszone0.50mfromtheaxis,butwithinaheightof0.80to1.20mabovethefloor

• Itisrecommendedthatpapertoweldispensersbeactivatedby electronic sensors

Figure 2.11a

Approach area

Soap dispenser

Socket

0.80

to 1.

20

Min 0.25

0.40

to 1.

00

1.200.80

Max 0.50

Paper towel dispenser

Max 0.50 Max 0.50

10o


Mono mixer tap

Min

0.7

3

0.78

to 0

.80

Max

1.10

0.80

to 1.

20

Min

1.80


Mirrors:

• Inthecaseofmirrorsinclinedatanangleof10°,themaximumheightoftheloweredgemustbe1.10m,and the minimum height of the upper edge position is 1.80m

• Inthecaseofverticallyinstalledmirrors,themaximumheight of the lower edge must be 0.90m and the minimum height of the upper edge is 1.80m

Sockets:

• Werecommendinstallingsocketsintoiletsnearthesinks

• Electricalsocketsmustbecapableofreceivingseveraldifferenttypesofplugs.Werecommenduniversalsockets ataminimumheightof0.40mandamaximumheight of 1.20m

Figure 2.11b

Support bar 03 xaM

Min 4

3 to 4

Min

73

78 to

80

Support counter


Vertically installed mirror


2.2.5 Toilet bowls• Accessibletoiletbowlsmaynothaveafrontopening

• Inthecaseoffacilitiesequippedwithtoiletbowlswithfrontopenings, we recommend replacing them

• Leaveaclearspaceof0.80x1.20mtothesideoftoilets, for transfer purposes (NBR 9,050/2004)

• Heightoftoilets:0.46m,includingtheseat(NBR9,050/2004andIPCrequirements)

• Ifthereisnolidtoserveasabackrest,aresistant,smoothartefactmustbebuiltforthispurpose(IPC)

• Automaticflushisthebestsolution(IPC).However,ifthisisnotpossible,manualflushesmustbeeasytoactivate,usinga force of less than 23 N (NBR 9,050/2004)

• Theflushbuttonmustbe1.00mupfromthefinishedfloor

2.2.6 Support bars in toilets• Supportbarsmustbefirmlyattachedandabletobeara

minimum force of 1.5 KN (NBR 9,050/2004)

• Theymustbemadefromresistantmaterialandtheymustnot be able to interfere with the transfer area

• Theremustbea40cmdistancebetweenthecentralaxisofthetoiletbowlandthesidebar(NBR9,050/2004andIPCrequirements)

• Theheightofthehorizontalbarmustbe75cminrelationtothefinishedfloor(NBR9,050/2004)

Toinstallbarsnexttoconventionaltoilets,wherethereisasidewall, follow Figure 2.12.

Toinstallbarsnexttoconventionaltoilets,wherethereisnoside wall, follow Figure 2.13.


Min 80

Min 30

With

seat

C

Top view

Right side view Left side viewFront view

Min 70

Min

70

A

B

A

D

Top view


Min 80

10 to 25

With

seat A

D

A

B

C

Distances Adult

A 75cm

B 40cm

C 46cm

D 30cm

Distances Adult

A 75cm

B 40cm

C 46cm

D 30cm

Figure 2.12

Figure 2.13

Bars for conventional toilet basins


With

seat

Top view


A

C

A

BB

10 to 2510 to 25

With

seat

Top view


Min 70

30

Min

70

B

A

C

A

B

10 to 25

Distances Adult

A 75cm

B 40cm

C 46cm

D 65cm

Distances Adult

A 75cm

B 40cm

C 46cm

Figure 2.14

Figure 2.15

Bars for attached toilet basins


Toinstallbarsnexttoclose-coupledtoilets,followingFigures2.14 and 2.15.

• Barsmusthaveadiameterofbetween3.0and4.5cmandrounded edges (NBR 9,050/2004)

• Barsmustbe5.0cmfromthewallorpartitionstowhichtheyare attached (NBR 9,050/2004)

• Inordertoguaranteethesafetyofusers,hingedbarsmaynot permit abrupt movements

2.2.7 Accessories for accessible toilet cubicles (Figure 2.16)Toiletpaperholder:

• Built-intoiletpaperholdersmustbeattachedataheightof0.55minrelationtothefinishedfloor.Theymustbeplacedatamaximumdistanceof0.20mfromthefrontrimofthetoilet (NBR 9,050/2004)

• Toiletpaperholdersthatarenotbuiltinmustbeattachedataheightof1.00mabovethefinishedfloor,alignedwiththefront rim of the toilet

Figure 2.16

0.44

to 0

.46

Coat hook

Toilet paper dispenser, not built in

Built-in toilet paper dispenser


0.80

0.55

1.00

1.00

Max 0.20

�ush activatedwith singlemovement


Coathooksandmiscellaneousobjectholders:

• Acoathookmustbeinstallednexttowashbasins,showercubicles, changing room benches, changing booths and toilet cubicles,ataheightof0.80mabovethefinishedfloor

• Amiscellaneousobjectholdermustbeinstallednexttowashbasins, urinals and toilets, at a height of between 0.80 and1.20m,withamaximumdepthof0.25m,inaplacethatdoes not interfere with transfer and manoeuvre areas or the use of support bars

• Objectholdersandhooksmustnothavesharpcornersorsurfaces that are abrasive or that could cut people

2.2.8 Bathtubs (Figure 2.17)• Bathtubs,bathtubplatforms,bathtubedgesandthebottom

ofbathtubsmustbemadeofanti-slipmaterial,althoughitmust not be too abrasive

• Theremustbealateraltransferarea(0.80x1.20m),offset0.30m from the rear limit of the seat (NBR 9,050/2004)

• Theheightoftheplatformandbathtubalignedwiththewheelchair must be no more than 0.45m above the finished floor(NBR9,050/2004)

Verticalandhorizontalsupportbars:

• Theverticalbarsmustmeasure70cminlengthandtheymustbelocatedonthewalladjacenttothetransferplatform, aligned with the outside edge of the bathtub, at a height of 10cm above the platform

• Thehorizontalbarsmustmeasureatleast80cm.Theymust be attached respectively at a height of 10 and 30cm inrelationtotheupperedgeofthebathtub.Thelowerbarmust be 10cm in front of the upper bar

Taps:

• Thebathtub’stapsandmixermechanismsmustbeeasy tohandle,withalever-typearrangement,preferablyamonomixer(NBR9,050/2004andIPCrequirements)


Devices:

• Installanemergencydevicenexttobathtubsandshowercubiclestobeactivatedintheeventofafall.Thissignallingdevice must be attached at a height of 40cm above the finishedfloor(NBR9,050/2004)

• Installathermostaticcontrolvalveinbathtubs(IPC)

2.2.9 Urinals• Theurinalapproacharea(Figure2.18)mustcorrespondto

thereferencemoduleof0.80x1.20m(NBR9,050/2004)

0.30

0.80

1.20

0.30

0.300.10

0.70

Min 0.80

0.40

Fixed platform with anti-slip coating

Transfer area

Transfer area0.80 x 1.20

Emergency button

0.10

0.20

0.20

0.45



• Oneshouldfavourwallandfloorurinals.However,ifsuspended urinals are used, they must be installed at a heightofbetween0.60and0.65mfromtheurinal’saxis,countingfromthefinishedfloor

• Ifthereisaflushmechanism,ifmustbeeasytohandle andpositioned1.00mto1.10mabovethefinishedfloor. Werecommendflushesoperatedbyopticalsensorsorwithlever mechanisms

• Wherethereareindividualurinals,atleastonemustbeequippedwithsupportbars.Werecommendlocatingthemclosest to the entrance door

• Supportbarsataheightof0.75mabovethefinishedfloor,with a minimum length of 0.70m, situated on both sides of the urinal, with a 0.60m space between themselves and centralisedinrelationtotheurinal’saxis

• Werecommendthaturinalsbeofacolourthatcontrastswith the wall on which they are installed

0.30 0.30

07.0 niM

57. 0

01. 1 ot 00. 1

56. 0 ot 06. 0

Approach area

0.80

1.20


Figure 2.18


2.3 Changing rooms• Atsportsvenues,onemustprovideaccessiblechanging

roomsforathletes,judges,coaches,staffandmedicalprofessionals

• Ifpossible,inadditiontochangingroomsforbothsexes,providefortheinclusionofaunisexchangingboothwithan entrance that is independent from the other changing rooms, integrated with the shower units and equipped with toilets

• Thechangingrooms’benchesmusthaveaminimumdepthof0.45m,aheightof0.46mandabackrest.Thebenchesmust provide a free space of 0.30m underneath them

Lockers (Figure 2.19):

• Theymustbecapableofstoringwheelchairs

• Theymustbesituatedataheightofbetween0.40and1.20mabovethefinishedfloor.Theirhandlesmustbelocatedinarangebetween0.80and1.20mabovethefloor

• Theirshelvesmusthaveanergonomicdepth,making it possible to see and move the belongings to be stored in the lockers

• Thelockerdoors,whenopen,mustnotinterferewiththemanoeuver area of wheelchairs with a diameter of 1.50m

Min 0.45

Min

1.90

Min

0.8

0M

ax 1.

20

1.50

1.50

Min

0.4

0

Max

1.20

Min 0.45

Min

0.3

0Be

twee

n 0.

44 a

nd 0

.48

Min

0.3

0


Figure 2.19


Reserved changing room cubicles (Figure 2.20):

• Theminimumdimensionsofcubiclesmustbe1.80x1.80m

• Thecubiclesmustcontainahorizontalsurfaceforpeopletoget changed on, at least 1.80m long, 0.70m wide and 0.46m in height, respecting the transfer area and free reference module(0.80x1.20m).Theymustalsohavesupportbars(NBR 9,050/2004)

• Thesupportbarsmustbeattachedtothewall,nexttothehorizontalsurfaceforgettingchanged,ataheightof0.75mabovethefinishedfloor.Oneofthebarsmustbeatthefront, 0.30m from the side wall, and the other must be on the side wall, 0.40m from the front wall (NBR 9,050/2004)

Mirrors:

• Bottomedgenomorethan0.30mabovethefloor

• Topedgeatleast1.80mabovethefloor(NBR9,050/2004),although 1.90m is recommended

0.70

0.46

0.30

0.40

Min

1.80

Min

0.3

0

Min

1.80

1.50

0.75 Max

1.20

Min

0.8

0Dimensions in metres

Figure 2.20


Coatrails/hooks:

• Installedataheightofbetween0.80and1.20mabove thefinishedfloor(NBR9,050/2004)

2.3.1 Shower stalls and cubicles (Figure 2.21)• Accessibleshowerstallsmusthaveahorizontalsurface

for changing clothes

• Thetransferareamustmeasure0.80x1.20m,includinga0.30mspaceinadditiontoanextensionoftheshowerwall,so that the wheelchair rest can be aligned with the head of the shower seat (NBR 9,050/2004)

• Theminimumdimensionsoftheshower’swetareamustbe0.90x0.95m(NBR9,050/2004)

• Maintainafoldableshowerseatmadeofimpact-resistantmaterial,withroundededgesandananti-slip,waterproofsurface, and capable of bearing a force of at least 1.5 KN (NBR 9,050/2004)

• Theseatmustbe0.40mdeepand0.45mwide(NBR9,050/2004)

• Theseat’sheightmustbe0.46m(NBR9,050/2004). Thisheightreferstothedistancebetweenthefloorwhereone will place the wheelchair for the transfer and the surface oftheshowerseat,ratherthantheshower’swetfloor

• Maximumchangeinheightof0.50cm(NBR9,050/2004)

• Cubicleequippedwithamanuallyoperatedshowerinstalled0.30m from the wall to which the seat is attached and 1.00m abovethefinishedfloor(NBR9,050/2004)

• Themanuallyoperatedshowerhosemusthaveaminimumlengthof1.50m(IPC)

• Lever-operatedmonomixertaps,locatedinabandbetween0.75and1.00mabovethefinishedfloor(IPC)

• Itisimportanttoequipshowerswithathermostatic control valve

• Theseatmustbefirmlyattachedinordertobearaforce of1.5KN.Itmustbemadeofresistantmaterialanditmustnot be slippery to the touch (NBR 9,050/2004)

• Verticalbarattached0.75mabovethefinishedfloorwithaminimum length of 0.70m, placed 0.45m from the front edge of the seat and in line with the end of the transfer area


• Horizontalbarwithaminimumlengthof0.60m,positionedataheightof0.75mabovethefinishedfloorandatamaximumdistanceof0.20mfromthewalltowhichtheseatisattached.AnL-shapedbarisacceptabletoreplacetheverticalandhorizontalbars,measuringatleast0.70minlength and attached at a height of 0.75m above the finished floor.Itsverticalsegmentmustbe0.45mfromthefrontedgeof the seat

Figure 2.21

Transfer area


0.30

0.50

0.85M

in 0

.70

0.751.0

0

1.20 0.80

Min

0.9

5

0.85

Min 0.70

0.55

0.30

Min

0.7

00.

300.

44 to

0.4

8

0.400.40


• BuildingsdesignatedasaccommodationlocationsmustcomplywithNBR9,050/2004,whetherintheAthletes’Village,intheMediaVillagesoratotherfacilities,whetherornotrelatedtosport,suchashotels,apart-hotelsandaccommodationingeneral.Consequently,atleast5%ofbedroomsmustbeaccessibleand10%mustbeadaptable.Allofthesebedroomsmustbelocatedalongaccessibleroutes

• Adaptablebedroomsareunderstoodtobethosewhoseapartmentandtoiletdoorshaveaminimumfreewidthof0.80mandwhoseinternalspacemeetsthespecificationsofthistechnicaldocument,butwhichdonothaveaccessoriesinstalledinthem(Figure3.1)

• Werecommendhavingaccessiblebedroomsonthelowestfloors,tofacilitatefastexitsintheeventofanemergency.However,suchunitsmustnotrepresentallthebedrooms,asitisnecessarytoofferdifferentoptionstoallguests,whetherintermsoffloor,buildingsectororviewsfromthewindows(NúcleoPró-Acesso)

• Weemphasisethatadoptinguniversaldesignprinciplesandsolutionstoaccommodateanypersoninallroomsispreferabletomerelydesignatingacertainnumberofaccessiblerooms(IPC)

Accommodation3


• Bedroomsmustbeequippedwithcommunicationandguidancesystemstocatertoeveryone,includingpeoplewithsensorydisabilitiesorreducedmobility(Decree5,296/2004,UNConventionandNBR9,050/2004)

• Equipmentandfurnituremustbeaccessible(Decree5,296/2004andNBR9,050/2004)

• Clientswithvisualdisabilitiesmustalsobeorientatedastothepositionoffurnitureandavailablefacilities,whenstayingunaccompanied(IPC)

0.90

0.90

0.90

0.95

0.70 1.20

1.20

0.30

Min 0.901.50

1.50

1.50



3.1 Accessible bedrooms• Accessiblebedroomsmustbedistributedaroundbuildings

indifferentmodalities,bothtoofferdifferentpriceoptionsandtoenablethefullrangeofindividualdifficultiesandpreferencestobecateredto(Figure3.2)

• Theremustbeaccessiblebedroomsonthelowestfloors,tofacilitatefastexitsintheeventofanemergency.However,suchunitsmustnotrepresentallthebedrooms

• Accessiblebedroomsmusthaveinternalcirculationspacesthatpermitgoodmobilityforpeopleinwheelchairs

• Inaddition,theedgesoffurnituremustberounded,thecarpetmustbestuckdirectlytothefloorslabanditmustnotbetoosoft

• Avoidshaggyrugs(NúcleoPró-Acesso).Carpetsmustbemadeoflow,high-densityclosedloopsandadhereddirectlytothefloor

0.90m

1.50m

1.20m

Figure 3.2


3.1.1 DoorsAccommodationdoorswidthrecommendations(Figure3.3):

• Minimumwidthof1.00minlocationsdesignatedforsportspractice,duetoathletes’useofsportswheelchairs(NBR9,050/2004)

• Inthecaseoflocationsnotdesignatedforathletes,aminimumdoorwidthof0.80mistolerated(NBR9,050/2004),although0.90mispreferable(NúcleoPró-Acesso)

• Inthecaseofdouble-leafdoors,atleastoneofthedoorsmustallowclearanceof0.80m(NBR9,050/2004),although0.90mispreferable(NúcleoPró-Acesso)

Handle

0.90

to 1.

10m

0.40

m

Impact-resistant protection

Não Perturbe

Figure 3.3


Doorsopening:

• Inthisspace,theremustbeclearanceof0.60mnexttothedoor(Figure3.4),nearthehandle,enablingsomeoneinawheelchairtoapproachandreachthehandle(NBRandIPCrequirements)

• Themainaccommodationdoorshouldpreferablyopeninwards,providedthatthereisaninternalspaceadjacenttothedoormeasuringatleast1.20x1.20m(preferably1.50x1.50m),topermitwheelchairmanoeuvres(Figure3.5)

Door-openingrecommendations:

• Aminimumcirculationareamustbeprovidedtoenablegoodmobilityforpeopleinwheelchairs,allowingthemtoopendoorsandusedoorhandles

• Aminimumdistanceof1.35mmustbemaintainedbetweenpivotingorhingeddoorsthatareinstalledsequentially(IPC)

• Ifitisnotpossibletoallocateaninternalspacewiththespecificationsstatedabove,thebedroomdoormustopenoutwards,wheretheremustbeamanoeuvringspacewithaminimumradiusof1.50mandsafeconditionssothatwhenthedoorisopenedintothecorridor,norisksareposedtopeoplecirculatinginit(NúcleoPró-Acesso)

• Inaccommodationdesignatedforathletes,theminimumclearancetoallowthepassageofpeopleinsportswheelchairsmustbe1.00m(NúcleoPró-Acesso),althoughadifferenceofupto0.15minrelationtotheestablishedminimummaybetolerated

• Doorsillsshouldbeeliminated.Ifthissolutionisnotpossible,amaximumchangeinlevelof1.30cmistolerable(IPC)


Outside of roomMin 0.50m

Inside of room

Min 1.50

Min

1.35

Wid

th o

f doo

r

ClearanceMin 1.00

Min

1.50

Min 1.35

Min 1.50

Min 0.50

Min

1.35

Min 1.35

Min 1.20

Min 0.30

Min 0.30

Min 0.50Min

1.35

Min

1.20


Min 0.50

0.30

Min

1.35

Figure 3.4

Figure 3.5


Balconies:

• Inthecaseofbalconies,thetracksofslidingdoorsmustbeinstalledontheupperlintelratherthanonthefloor(IPC).Thebalconyfloormustbeflushwiththebedroomfloor(NBR9,050/2004).Balconydoorsmustmeetthesamespecificationsasentrancedoorsintermsoftheirspanandlimitsofreach

Doorhandles,latchesandlocks:

• Doorhandlesmustbeeasytohandleandrequireonlyasmallefforttoopen(Figure3.6).Theymustbeofthelevervariety,withroundededges(IPC),andinstalledataheightofbetween0.90and1.10m(IPC)

• Doorknobsmustnotbeused(NúcleoPró-Acesso)

• Automaticdoorlatchesmustbeadjustedtoguaranteemaximumforceof19.5N(NBR9,050/2004)

• Conventionaldoorlatchesmustbereplacedbyslow-actionorlow-resistancelatches(NúcleoPró-Acesso)

• Safetychains,locksandotherdevicesmustnotdemanddexterityfromusers,anditmustbepossibletooperatethemusingjustonehand.Theymustbeinstalledataheightofnomorethan1.20m(IPC)

Figure 3.6

DO NOT USE

DO NOT USE

Min 12cmUSE


3.1.2 Commands and controls• Controlsandswitches,includingforheatersorair

conditioningunits,mustbepositionedataheightofbetween0.80and1.20mabovethefinishedfloor(IPC)

• Socketsandconnectorsmustbeatamaximumheightof0.45mabovethefinishedfloor(IPC)

• Theremustbeagenerallightswitchnexttothebed,aswellasbedsidelamps

• Switchesmustbenexttothebed,aswellascontrolsforthetelevision,airconditioning(Figure3.7)andcommunicationsystemssuchasinterphonesandtelephones(NúcleoPró-Acesso)

Betw

een

0.80

and

1.20

m

Figure 3.7


3.1.3 Equipment• Accommodationmusthaveatleastonetelephonethatcan

bereachedbysomeonelyingonthebed(IPC)

• Radio-clocksmusthavealarge,high-contrastdisplay(IPC)

• Telephonesmustbecompatiblewithspecificdevicessothattheycanbeusedbypeoplewithhearingdisabilities.Theymustalsohaveamessagedisplay(IPC)

• Theremustbeatelephonewitha0.60mwireinstalledinthetoiletforuseintheeventofanemergency(NBR9,050/2004)

• Televisionsmustbeequippedwitharemotecontrolandclosedcaptions(IPC)

• Whenthereareplansfortelephone,interphonesorsimilardevices,theymustbeequippedwithalightsignalandsoundvolumecontrol(NBR9,050/2004)

• Emergencysignallingandalarmdevicesthatfeaturelightaswellassoundsignalsmustbeinstalled

Alsoconsiderthedeterminationsregardinglifts,alarms,emergencyexitsandotherfacilitiesreferredtoinitems1.6.and1.7.fortheareaoutsideeachbedroom.

3.1.4 Wardrobes (Figure 3.8):• Theremustbea1.50mmanoeuverspaceinfrontof

wardrobes(IPC)

• Coatrackmustbeinstalledatamaximumheightof1.20m(IPC)

• Atleastonewardrobemusthavearodwithtwoheights.Asanalternative,pull-downwardroberailsareadvisable

• Wardrobesmustbeequippedwithclotheshangersthatareeasytouseandremove(IPC).Hangersattachedtowardrobepoleswithringsmustnotbeused

• Wardrobesmustbewelllit(IPC)

• Wardrobedoorsmustbeequippedwithaccessiblelocks,preferablyoftheleverkind

• Wardrobesmustbeinstalledbetween0.40and1.20mabovethefinishedfloor(NBR9,050/2004)

• Handlesandlocksmustbeattachedataheightofbetween0.80and1.20mabovethefinishedfloor(NBR9,050/2004)


Pull-down wardrobe rails

Internal lighting

0.401.50

1.20

1.20

1,50

0.80



1.50

Pull-down wardrobe rails

Internal lighting

0.401.50

1.20

1.20

1,50

0.80



1.50

3.1.5 Windows• Thefurniturelayoutmustenablepeopleinwheelchairsto

accessthewindowsandcurtains(Figure3.9),operatedbycordsthatmustnotexceed1.20minheight(IPC)

• Theheightofwindowsillsmustpermitgoodexternalvisibilityforpeopleofshortstatureorpeopleinwheelchairs,andsoitmustnotexceed0.80m(NúcleoPró-Acesso)

Figure 3.8

Figure 3.9


3.1.6 FurnishingsFurniture:

• Allpeoplemustbeabletoseeandhandlethefurnitureusedinaccommodation,consideringthetechnicalspecificationspresentedinNBR9,050/2004.Furnituremustnotblockpassagesandcirculationspaces

• Equipmentsuchasairconditioningunits,bedsidelamps,radio-clocks,etc.,mustbeactivatedbyjustonetouch

• Atthebottomofbedsidetables,theremustbeafreespace22.5cmhighand30cmdeep(IPC)

• Allsideboardsmusthaveroundededgesandamaximumheightof0.85mabovethefinishedfloor,withminimumlowerclearanceof0.73m(NBR9,050/2004)

Mirrors:

• Theremustbeatleastonemirrorwhosebottomedgeisatleast0.30mabovethefloorandwhosetopedgeisataheightthatallowsapersonstandinguptoseehimself/herself

• Whenamirrorisinstalledinverticalposition,theheightofthebottomedgemustbenomorethan0.90m(NBR9,050/2004)andthetopedgemustbeatleast1.80mabovethefloor

• Whenamirrorisangledat10°inrelationtotheverticalplane,theheightofthebottomedgemustbenomorethan1.10mandthetopedgemustbeatleast1.80mabovethefinishedfloor(NBR9,050/2004)

3.1.7 Beds• Bedsmustbeaccessible(Figure3.10)andthespacearound

themmustpermitgoodcirculationofpeopleinwheelchairsorpeopleusingequipmentfortheirmobility,suchaswalkingframes(NúcleoPró-Acesso)

• Astripatleast0.90mwidemustbepreservedalongthesideofbeds(NúcleoPró-Acesso)

• Bedswithaframemusthaveaspace0.20mhighby0.15mdeepbelowthem,permittingthepedalsofwheelchairstogounderthem(IPC)


• Bedsonafixedbasewithoutaspacebetweenthefloorandtheirstructurearenotrecommended

• Theheightofthebed’smattress(topsurface)mustbebetween0.44and0.48mabovethefinishedfloor(NBR9,050/2004)

84 ot 44

02 niM

.1515

22.5


30

3.1.8 Bathrooms• Inlodgingsandhotels,thenumberofbedroomswith

accessiblebathroomsmustbelargerthantheminimumnecessarynumberofaccessiblebedrooms

• Generallightinginsidebathroomsmustbe30luxandthelightingaroundthewashbasinmustbeatleast70lux

Formoredetailsaboutbathrooms,consultitem2.2.

Washbasins:

• Theheightofthetopsurfaceofthebasinorcountermustbebetween0.78and0.80m(Figure3.11)

• Tapsmustbepositionednomorethan0.50mfromthefrontedgeofthewashbasin(NBR9,050/2004)

Figure 3.10


• Thefreespaceunderthecounterorbasinmustbeatleast0.73mhigh

• Thehorizontalclearspaceunderthecounterorbasinmustmeasureatleast0.25m

• Basinsmusthaveasupportbar(NBR9,050/2004)

Taps:

• Tapsmustbeeasytohandleandreach(NúcleoPró-Acesso,IPCandNBR9,050/2004)

• Oneshouldfavourtapsactivatedbyelectronicsensorsorlever-typetaps,whichrequirelittleforcetooperatethem(IPCandNBR9,050/2004)

• Oneshouldfavourmonomixertapstomixhotandcoldwater(IPCandNBR9,050/2004)

Figure 3.11

Support bar 03 xaM

Min 4

3 to 4

Min

73

78 to

80

Support counter


Vertically installed mirror


Washbasinaccessories:

• Accessoriesmustbelessthan0.50mfromthesink’scentralaxis(Figure3.12),tobothsides,andbetween0.80and1.20mabovethefinishedfloor

• Otheraccessories,suchascoathooks,miscellaneousobjectholdersandrubbishbins,maybeinstalledoutsidethis0.50mzone

Washbasinsupportbars:

• Thewidthofthesupportbarmustbebetween3.0and4.5cm

• Thebarmustbe5.0cmfromtheedgeofthewashbasin

Bathroommirrors:

• Inthecaseofmirrorsinclinedatanangleof10°,themaximumheightoftheloweredgemustbe1.00m,andtheminimumheightoftheupperedgepositionis1.90m(NúcleoPró-Acesso)

• Inthecaseofverticallyinstalledmirrors,themaximumheightoftheloweredgeis0.90m

Sockets:

• Electricalsocketsmustbeuniversal,i.e.capableofreceivingseveraltypesofplugs

• Socketsmustbepositionedbetween0.40and1.20mabovethefloor


Figure 3.12

Approach area

Soap dispenser

Socket

0.80

to 1.

20

Min 0.25

0.40

to 1.

00

1.200.80

Max 0.50

Paper towel dispenser

Max 0.50 Max 0.50

10o


Mono mixer tap

Min

0.7

3

0.78

to 0

.80

Max

1.10

0.80

to 1.

20

Min

1.80


Supportbarsintoilets:

• Supportbarsmustbefirmlyattached(Figure3.13)towithstandaforceofatleast1.5KN(NBR).Theymustbemadeofresistantmaterialthatisnotslipperytothetouch,andtheymustnotbeabletointerferewiththetransferarea

• Theremustbea0.40mdistancebetweenthetoiletandthesidebar(NBR9,050/2004andIPCrequirements)

• Thehorizontalbarmustbebetween0.75and0.80mabovethefinishedfloor(NBR9,050/2004)

• Thelengthofthebarinrelationtothefrontrimofthetoiletmustbe0.50m

• Thebar’sdiametermustbebetween3.0and4.5cmanditmustbe5.0cmfromthewall.ThesupportbehindthetoiletmustfollowthemeasuresproposedbyNBR9,050/2004:lengthof20cmtoeachsidebeyondtheedgesofthetoilet

• Thetoiletmusthaveabackrestorspeciallybuiltdevice.Onemayusethelidasabackrest,butitmustbesmoothandresistant(IPC),asdescribedinitem2.2.6

• Ifitisimpossibletoattachthesupportbarsfirmlyandsecurely(forexample,wherepartitionwallsaremadeofweakmaterial),NBR9,050/2004allowsfortheinstallationofsidebarsthatarehingedorfixedtothefloor,providedthatthesafetystandardsanddimensionsspecifiedabovearerespected

Accessoriesforaccessibletoiletcubicles:

Toiletpaperholders:

• Theymustbeattachedataheightofbetween0.50and0.60mabovethefinishedfloorandlocatedatamaximumdistanceof0.15mfromthefrontrimofthetoilet(NBR9,050/2004)

• Toiletpaperholdersthatarenotbuiltinmustbeattachedataheightofbetween1.00and1.20mabovethefinishedfloor,located0.15mfromthefrontrimofthetoilet

Coathooksandmiscellaneousobjectholders:

• Mustbeinstalledbetween1.00and1.20mabovethefinishedfloor(NBR9,050/2004)


3.1.9 Showers• Accessibleshowers(Figure3.14)mustbeequippedwith

curtainsratherthandoors(IPC)

• Thetransferareamustbe0.80x1.20m

• Minimumdimensionsoftheshower’swetarea:0.95x0.90m

• Onemustmaintainafoldable,waterproofshowerseatcapableofbearingaforceofatleast1.5KN(NBR9,050/2004)

• Seatdimensions:0.45mdeep,0.70mwideand0.44to0.48mhigh(NBR9,050/2004)

• Thefloor’sinclinationtodrainawaytheshowerwatermusthaveamaximumdifferenceinlevelof1.50cm(NBR9,050/2004)

• Theshowercubiclemustbeequippedwithamanuallyoperatedshowerinstalled0.30mfromthewalltowhichtheseatisattachedand1.00mabovethefinishedfloor

• Minimumlengthofmanuallyoperatedshowerhose:1.50m(NBR9,050/2004)

• Lever-operatedmonomixertaps,locatedinabandbetween0.75and1.00mabovethefinishedfloor

• ThermostaticcontrolvalvewithanemergencydevicerecommendedbyNBR9,050/2004,tobeinstalled0.40mabovethefinishedfloor

• Supportbarswiththecapacitytobearaforceof1.5KN,madeofresistantmaterialthatisnotslipperytothetouch

0.44

to 0

.46

Coat hook

Toilet paper dispenser, not built in

Built-in toilet paper dispenser


0.80

0.55

1.00

1.00

Max 0.20

�ush activatedwith singlemovement

Figure 3.13


• Heightofsupportbar:0.75mabovethefloor(NBR9,050/2004)

• Verticalbarattached0.75mabovethefinishedfloor,withaminimumlengthof0.70m,placed0.45mfromthefrontedgeoftheseatandinlinewiththeendofthetransferarea

• Horizontalbaronthewalltothesideoftheseat(oppositethetransferarea),nomorethan0.85mfromthetransferarea

• AnL-shapedbarisacceptabletoreplacetheverticalandhorizontalbars,measuringatleast0.70minlengthandattachedataheightof0.75mabovethefinishedfloor.Itshorizontalsegmentmustbe0.45mfromthefrontedgeoftheseat

• Itisimportanttoequiptheshowerwithathermostaticcontrolvalve

Transfer area


0.30

0.50

0.85

Min

0.7

00.

751.00

1.20 0.80

Min

0.9

5

0.85

Min 0.70

0.55

0.30

Min

0.7

00.

300.

44 to

0.4

8

0.400.40

Figure 3.14


3.1.10 Bathtubs• Bathtubs,bathtubplatforms,bathtubedgesandthebottom

ofbathtubsmustbemadeofanti-slipmaterial,althoughitmustnotbetooabrasive(Figure3.15)

• Theremustbealateraltransferarea(0.80x1.20m),offset0.30mfromtherearlimitoftheseat(NBR9,050/2004)

• Heightoftheplatformandbathtubalignedwiththewheelchair:between0.44and0.48m(NBR9,050/2004)

• Theplatformmustbeflushagainstawall(NBR9,050/2004)

Verticalandhorizontalsupportbars:

• Theverticalbarmustmeasure0.70minlengthandbepositionedonthewalladjacenttothetransferplatform,alignedwiththeoutsidesurfaceofthebathtub,ataheightof0.10mabovetheplatform

• Thehorizontalbarsmustmeasureatleast0.80minlengthandbeattachedrespectivelyataheightof0.10and0.30minrelationtotheupperedgeofthebathtub

Taps:

• Thebathtub’stapsandmixermechanismsmustbeeasytohandle,withalever-typearrangement,preferablyamonomixer(NBR9,050/2004andIPCrequirements)

Devices:

• Installanemergencydevicenexttobathtubsandshowercubiclestobeactivatedintheeventofafall.Thissignallingdevicemustbeattachedataheightof0.40mabovethefinishedfloor(NBR9,050/2004)

• Provideatelephoneoranothercommunicationsserviceoralarminstalledinbathrooms,whichmaybeaccessedeasilyifassistanceisneededorintheeventofanemergency,attachedataheightthatenablesittobeusedbysomeoneinawheelchair

• Thetelephonehandsetmusthavea1.50mwire

• Installathermostaticcontrolvalveinbathtubs(IPC)


3.1.11. Kitchens in accommodation• Inkitchensinapart-hotelsorsmallaccommodationblocks

(Figure3.16),onemustguaranteecirculation,approachandreachofutensils(NBR9,050/2004)

• Thesinksmusthaveamaximumheightof0.85m,withlowerclearanceofatleast0.73m(NBR9,050/2004)

• Kitchencabinetsmustbeaccessible,preferablywithspringmechanismsforopeningthem(NBR9,050/2004)

• Allsideboardsmusthaveamaximumheightof85cm,withlowerclearanceofatleast0.73m(NBR9,050/2004)

0.30

0.80

1.20

0.30

0.300.10

0.70

Min 0.80

0.40

Fixed platform with anti-slip coating

Transfer area

Transfer area0.80 x 1.20

Emergency button

0.10

0.20

0.20

0.45


Figure 3.15


3.2 Wheelchair-friendly bedroomsTheconceptofwheelchair-friendlybedroomsisnotthesameasaccessiblebedroomsoradaptablebedrooms.Itisanadditionaloptiontoraisethequalityofaccommodationingeneral.

TheIPCAccessibilityGuidehighlightsthatthetechnicallimitationspresentedatsomeoldestablishmentsdonotnecessarilyimpedetheuseoffacilitiesbypeoplewithmotororsensorylimitations,providedthatmodificationsaremadetocomplywithaccessibilitystandards.

Theinstallationofwheelchair-friendlybedroomsdoesnotrelieveestablishmentsfromtherequirementtoofferbedroomsthatarefullyadaptedforpeoplewithdisabilities.

Characteristicsofwheelchair-friendlybedrooms(Figure3.17):

• Allbedroomdoors,includingbathroomdoors,musthaveaminimumspanof0.80m(IPC)

• Theminimumtransferspacenexttothebedmustbe0.90m(IPC)

• Theremustbeaspaceinthebedroomwithadiameterofatleast1.20m,toenablesomeoneinawheelchairtochangedirection(IPC)

Accessible cupboards

1.50

Min

0.7

3

Max

0.8

5


Figure 3.16


• Theheightofthetoiletmustbebetween0.44and0.48m(NBR9,050/2004),withalateraltransferspace(NBR9,050/2004andIPCrequirements)

• Theremustbeabaroranothersolidstructuretoletpeoplesupportthemselvesduringtransfer

• Theheightofcontrolsmustbelessthan1.40morasuitablehandlingarrangementmaybeprovided

• Ashowerseatmustbeprovidedwithabackrestandhandrailsattheshower’sentranceandexit(IPC)

• Ifthereisabathtubratherthanashower,therequirementforahandrailstillapplies(IPC)

OnemustalsousetheNBR9,050/2004standardsasareferenceforaccessibilitymeasures.

0.90

1.20


Figure 3.17


3.3 Reception areasTheexistenceofanaccessibleroutelinkingtheparkingareatotheentranceandreceptionarea(Decree5,296)isfundamental.

Thereceptiondeskmustbeaccessibletoallpeople.Itmayhavetwoheights–onetoservepeoplestandingupandtheothertoservepeopleinwheelchairs–providedthatthisdoesnotconstitutediscriminatoryservice.

TheaccessibleservicedeskmustbemarkedwiththeInternationalSymbolofAccess(NBR9,050/2004).

Dimensionsofservicedeskforpeopleinwheelchairs(Figure3.18):

• Maximumheightofservicedesk:0.90m

• Minimumheightofclearanceunderdesk:0.75m,although0.73mistolerable(NBR9,050/2004)

• Depthofclearanceunderdesk:0.50m,althoughaminimumof0.30mistolerable,inlinewiththereferenceareaapproachareaof0.80x1.20m(NBR9,050/2004)

Min 100cm

mc09 xaM

Min

75c

m

Min 50cm

Figure 3.18


Informationaboutthehotelmustbereadilyavailabletoeveryone,includingpeoplewithsensorylimitations,suchasblindness,pooreyesightorhearingimpairment.Consequently,appropriatematerialsmustbeusedtoensuregoodcommunicationsforpeoplewithdifferentdisabilitiesorrestrictions.

Foremergencysituations,essentialinformationaboutescaperoutesmustbemarkedinvisual,tactileandsoundforms,asestablishedbyNBR9,050/2004.

Commoncirculationareasoutsideapartmentsmusthaveatleast10luxmorethanareasinsideapartments(IPC).

3.4 Entrances to common areasAutomaticdoors:

• Automaticdoorsoperateusingasensor,whichmustbeadjustedtodetectpeopleofshortstatureandopencompletelyinunderthreeseconds(IPC)

• Thedooropeningmustbemarkedonthefloor

• Itmustbepossibletointerruptthedoorswhentheyareclosingwithaforcesmallerthan6.0Kgfor58N(IPC)

• Theforceexertedbyaclosingdoormustbelessthan3.4Kgfor33N(IPC)

• Doorsmustbeoperatedmanuallyintheeventofanemergency

• Doorsmustbewide,highcontrast,andmarkedwithevacuationinformationandroutesignage(NBR9,050/2004)

Otherentrancesanddoors:

• Swingdoorsmustnotbeinstalledinareaswithlargeflows.Theyneedatranslucentwindowwithaminimumwidthof0.20m,withtheirbottomedgeinstalledataheightofbetween0.40and0.90mfromthefloorandtheirtopedgeataheightof1.50m(NBR9,050/2004)

• Revolvingdoorsarenotsuitableforpeoplewithdisabilitiesorreducedmobility

• Ifrevolvingdoorsareinstalled,itisessentialfortheretobeanappropriateadjacentdoorwiththedimensionsstatedabove


• Warningsandsignagemustnotbeinstalleddirectlyondoors(seeitem5.4)

• Thetracksofslidingdoorsmustbeinstalledontheupperlintelratherthanonthefloor(IPC)

• Thecontrolsofmanuallyactivatedelectronicdoorsmustbelocatedataheightofbetween0.90and1.10m,atadistanceofbetween0.80and1.00mfromthedooropeninginthecaseofslidingdoors(NBR9,050/2004)

• Ifadoorcontainssafetywindows,theymustbeinstalledattwoheights–oneat1.00mandtheotherat1.40mabovethefinishedfloor–andtheymusthavethesamedimensionsasthewindowsofspecialswingdoorsmentionedinitem3.1.1.2,i.e.0.20mwideandatleast0.60minlength(NúcleoPró-Acesso)

• Glassdoorsmustbedemarcatedwithawidestripinacontrastingcolour(IPC)

• Preferablyautomatetheopeningofdoorsandusealltechnologicalresourcesthatpromotebetterusageconditionsforeveryone(NúcleoPró-Acesso)

• Entrancespacesforcommonareasmustfeaturevisualandtactilesignage(NBR9,050/2004)

• Bathroomdoorsmustopenoutwards(NBR9,050/2004)

3.5 Halls for seminars and meetingsHallsforseminarsinhotelsandlodgingsshouldpreferablyhaveloosechairsinordertoadjusttotheaccessconditionsofpeoplewhomovearoundinwheelchairs.Forthemtobeaccessible,certaintechnicalspecificationsarenecessary:

• Circulationspacesmustbeatleast1.20minsize,withtactiledirectionalmarkingstoorientatepeoplewithvisualdisabilities

• Wheretherearestages,theymustbeaccessibleviarampswithasuitableinclination(Figure3.19),withhandrailsattwoheights,edgeguidesandtactilemarkingsatthestartandendoftheramp(seeitem1.2)

• Rio2016hasdevelopedatechnicalmodelforthedimensionsofanaccessiblespeaker’spodium(Figure3.20)

• Theremustbeaccessibletoiletsatamaximumdistanceof50mfrommeetingrooms


• Inthecaseofauditoriumswithfixedchairs,reserveplacesforpeopleinwheelchairs,peoplewithvisualdisabilitieswithguidedogs,obesepeopleandotherpeople,asspecifiedinitem2.1.1

• Seatsdesignatedforpeoplewithdisabilitiesorpeoplewithreducedmobilitymustbedemarcatedinlocationswithgoodreceptionofsoundmessages,markedinaccordancewithABNTtechnicalaccessibilitystandards(seeChapter5)

• Theseseatsmustbeplacedindifferentlocationsalongthemandatoryaccessibleroutethroughoutthehall,connectedtoanescaperouteforemergencypurposes

• Seatsforpeoplewithdisabilitiesorreducedmobilitymustbelocatedonflat,horizontalsurfaces,guaranteeingautonomy,safety,goodvisibilityandgoodacoustics

• Suitablelightingconditionsmustbeprovidedinordertofacilitatelipreadingbypeoplewithhearingdisabilities

• Inthecaseoftalks,theatreplaysorotherculturalandleisureactivities,alsoprovidesuitablelightingtoaccommodatesignlanguageinterpreterssothattheycanbeclearlyseenbypeoplewithhearingdisabilities

• Inadditiontotheboothsnormallyusedforsimultaneousinterpretation,onemustalsoprovideaspaceforaudio-descriptionbooths

• Provideaspacetoplaceascreenwithreal-timecaptions

• AllocatesoundandITresourcestocatertoeverybody,includingspecificsoftwareandequipmentforpeoplewithvisualdisabilities


Guide to edge

Min 1.20

Loose chairs

Tactile �oor markings


Screen for captions in real time

80

Side view – acrylic speaker’s podium for wheelchair users

70

60

145

4

100

71

10

1010

20

62

15

10

59

85

85

83

801,5 1,5

125


Figure 3.19

Figure 3.20


3.6 Swimming pools and decksSwimmingpoolsareitemsofequipmentthatarepartofrecreationalorcompetitionactivities.

Recommendations(Figure3.21):

• Accesstothewatermaybegainedusingunderwaterstepsbuiltintotheswimmingpoolwall,transferbenchesatleast1.20mlong,ormechanicalequipment

• Inthecaseofaccessviaunderwatersteps,theymusthavetreadsmeasuringatleast0.46mandriserswithamaximumheightof0.20m

• Thestepsmusthaveahandrailoutsidetheswimmingpoolwithaheightof0.85m

• Thetransferbenchmusthaveaheightof0.46mandawidthof0.45m

• Swimmingpoolsmusthaveanti-slipflooringaroundthemandonthetransferbench,aswellasroundededges

Level of water

Bench for transfer into swimming pool Dimensions in metres

46

45

10

Figure 3.21


3.7 Restaurants, cafés and bars• Inrestaurants,cafésandbars,circulationareasmusthave

enoughspacetoallowvisitorstomoveeasilybetweentablesandchairsinuse.Accordingly,wesuggesthavinga1.00mcirculationdistancebetweenchairsinuseatdifferenttables

• Theentryofguidedogsintofacilitiesmustbepermitted

• Themenusmustbeavailableinalternativeformats,suchasBrailleandlettersinlargerfontsizesforpeoplewithpooreyesightorelderlypeoplewithvisualproblems(Figure3.22)

Min 0.50

Ø1.50

Min 1.00 Min 1.00

Ø1.50

Ø1.50

Min

0.7

3

0.75

to 0

.85

Max 0.05

Min 1.60

Min 0.80

Max

0.8

5

Min

0.7

5


Figure 3.22


Caféswithinternetaccess:

(IPCrecommendations)

• Caféswithinternetaccessmustprovidecomputerswithspecificcharacteristicstocatertoeveryone

• Theentrancedoorsmustbeeasytoaccess,withaminimumwidthof1.20m

• Theaislesbetweentablesandchairsmusthaveaminimumwidthof1.00m

• Theheightofthecomputerdesksmustbebetween0.75and0.85m

• Theremustbeseatswithaheightof0.46m

• Theremustbeacirculationspaceunderthetables/desks,avoidingobstaclesforguidedogs

Self-servicecounters(Figure3.23):

• Onemustensurethat50%ofself-servicecountersareaccessibletowheelchairsusers

• Guaranteevisualisationoffoodanddrinkoncountersorfoodhatcheswithaheightbetween0.75and0.85mabovethefloor

Min 1.20

Min 1.20

Min 0.90

Dimensions in metres 0.75

to 0

.85

Figure 3.23


3.8 Stores• Thecapacityofvisitorswithreducedmobilitymustbe

consideredinthelayoutofshelvesandracks(IPC)

• Productsmustbehandledbypeopleofdifferentheights,aswellaspeopleinwheelchairs

• Innocircumstancesmaycirculationspacesbesmallerthan1.00m

• Servicecountersandcashregisterlocationsmusthavethesamemeasurementsasreceptiondesks(item3.3)

• Itisimportantforemployeestobeinstructedtocommunicatewithpeoplewithhearingdisabilities

• Werecommendhavinglargelettersincontrastingcolours,includingBrailleinformation,onpricetags

3.9 ParkingParkingfacilitiesmustbeaccessibleandcompliantwiththefollowingguidelines:

• Accessibleparkingspacesmusthaveminimumdimensions(Figure3.24)of5.00x2.50m,withanadditional1.20mspacefortransfers(NBR9,050/2004)

• Theymustbedulyidentifiedwithasignandsymbolprintedontheground(NBR9,050/2004)

• Accessibleparkingspacesmustalwaysbeassociatedwithaccessrampsorloweredkerbs(NBR9,050/2004)

• Themaximumdistancebetweenaparkingareaandentrancestobuildingsmustbe100m

• Vanarrivalareasmusthaveaspaceformobilerampsinstalledbetweenthevanandpavement.Accordingly,inadditiontothevan’sparkingspace(2.50x7.00m),theremustbeabaymeasuring2.50minwidth(Figure3.25)


Figure 3.24

5.001.70

2.50

1.20


Max i = 5%

1.70

5.00

2.50

2.50

1.200.50

1.70

1.70



Figure 3.25

Min 7.00

Min 2.50

Min

0.

50

0.40

to 0

.60

0.70 to 1.00

and pick-up area


Tactile directional marks


3.10 Support services• TheinformationservicemusthaveaversioninBraille,

asoundversionandaversionwithlargelettersforblindpeople,peoplewithpooreyesightandelderlypeoplewithvisualproblems(IPC)

• Itisnecessarytoraisetoiletseatsforusebyelderlypeople,peoplewithreducedmobilityandpeopleinwheelchairs(IPC)

• Provideaportablepersonalaccessliftforusebypeoplewithmotordifficultiestohelpthemtransfertothebed(IPC)

• ProvideTeletypewriters(TTYs),alsoknownasTelecommunicationsDevicesfortheDeaf(TDDs).Thisdigitaltelephonecommunicationsystemallowsdeaformutepeopletocommunicatewithotherpeoplebywritingtheirmessagesonakeyboardandvisualisingthemessagessentonascreen.Thesetelephonesareneededbyguestswhoaredeaf,guestswithaccentuatedhearingdifficultiesandmuteguests(IPC)

• Provideatelephonewithavolumebuttonandlargerbuttonsizeforusebypeoplewithhearingdisabilities,visualdisabilitiesandmanualmotordifficulties(IPC)

• Providecommunicationdeviceswithvibrationsoranaudioserviceforalarmclocks,bellsandtelephones(IPC)

3.11 Temporary solutionsVarioustemporarysolutionsmaybeusedtoprovideaservicethatbestservesguestswithanylevelofmobility,intellectualorsensorydifficultyordisability.

Someexamplesofthesesolutions:

• Theinstallationoflowcurtainrods(IPC)

• Reversiondooropenings,toincreasetheinternalusablearea(IPC)

• Theremovalofthebathroomdoorifallbedroomswithaccessiblebathroomsarealreadyoccupied,alwaysdependingontheguest’sconsent(IPC)

• Elevationofbeds(IPC)

• Provisionofawirelesstelephoneinroomswherethetelephoneisnotnexttothebed(IPC)


We recommend mass public transport that follows universal design principles in each unit of its modes that are accessible to everyone.

With regard to transport systems, accessible routes (see definition in Chapter 1) must also be provided in land, sea and air modes, interconnected with all access areas, that must be guaranteed from surrounding areas – departure and arrival areas, pavements, pedestrian crossings, and horizontal and vertical circulation spaces (see item 1.1) – up to stations and vehicles (Decree 5,296).

These transport methods should preferably have floors/ground that are level with embarkation pavements or platforms, catering to everybody without exclusive measures for people with disabilities or reduced mobility, in accordance with the concept of universal design.

A) Entrances and accessible routes• Werecommendnothavingdifferencesinlevelsbetween

external entrances and stations. There must be at least one entrance free from any obstacles to people with disabilities or reduced mobility

• Inextremesituations,whendifferencesinlevelscannotbeavoided, one must use equipment that guarantees access, such as vertical or inclined lifts, vertical lift platforms, inclined lift platforms, horizontal or inclined (up to 5%) moving walkways, or other circulation equipment solutions (NBR 14,021/2005)

Transport4


B) Ticket offices and self-service equipment• Ticketoffices,countersandself-serviceequipment

must have a surface made of appropriate material (Figure 4.1), facilitating the handling of tickets and coins (NBR 14,021/2005)

• Theheightofaticketofficecounterorself-serviceequipment must not exceed 1.05m, allowing people to get close and permitting a better area of reach and visualisation oftheself-servicecounterorthepersonwhoisservingaperson standing up or in a wheelchair

• Equipmentandticketofficesmusthaveanareathatallowsthem to be used through lateral approaches (Figure 4.2), 360° manoeuvring and positioning by wheelchair users (NBR 14,021/2005)

Access-controlequipment:

• Atleastonepieceofequipmentoutofeverysetmust be usable by people with disabilities or reduced mobility (NBR 14,021/2005)

• Thedimensionsforapproachestoaccesscontrolequipmentto serve people with disabilities or reduced mobility (Figure 4.3) must be aligned with the reference module of 0.80 x 1.20m for wheelchairs (NBR 9,050/2004)

Accessibleroutes:

• Accesscontrolequipmentmustbeinsertedalong an accessible route (Figure 4.3)


Commandinstallation

Self-

serv

ice

equi

pmen

tØ 1.50m – manoeuvring area without displacement

0.40

to 1.

20m

Figure 4.1

Figure 4.2

Top view

Ø 1.50m – manoeuvring area without displacement

1.05m

Side view


0.30m

Min

0.7

3m

0.80

m

Reference module

1.20m

Top viewSide view

Figure 4.3

C) Adaptations of existing systems(Recommendations in accordance with NBR 14,021/2005)

• Considerthenumberofuserscirculatinginstations

• Takeintoaccountthelargepercentageofpeoplewithdisabilities or reduced mobility, their friends and relatives, and these people’s great demands due to the poor socioeconomic conditions of the vast majority of them

• Considerintermodalormultimodalmovements

• Prioritiseadaptationsoftransportsystemsthatserveservicecentres, employment centres, health centres, educational or cultural centres, hospitals, schools or rehabilitation centres

• Withregardtoremodellingofexistingrailwaystations, one must prioritise the adaptation of entrances with the greatestdemandorthatareintegratedwithdifferenttransport modes

Mandatorymeasuresfortheadaptationofexistingstations:

• Accesssignageforpeoplewithdisabilitiesorreducedmobility

• Atexistingstations,provideatleastonemainentranceforpeople with disabilities or reduced mobility, linked to the external and internal accessible route (Figure 4.4)


• Provideaccessiblefootbridgesorsubwayswhereaccess for people with disabilities or reduced mobility is in a locationwithintensetrafficthatendangersthesafetyofstreet-levelcrossings

• SignalaccessibleroutesasdescribedinChapter5and followthespecificconsiderationsdescribedinitem4.1-B3 forbussystems,item4.1-C3forrailtransportanditem4.3-Ffor air transport

• Signalatleastoneaccessibleticketofficeandoneaccessiblepieceofself-serviceequipment,wheretheyexist

• Signalapercentageofaccesscontrolequipmentinlinewiththe existing number

• Adaptandsignalembarkationanddisembarkationlocationsfor people with disabilities or reduced mobility on platforms

• Implementsoundandvisualdevicestoconveymessagesandalarms to people with visual and auditory disabilities

Plan

Ø 1.50 – manoeuvring area without displacement

Ø 1.50 – manoeuvring area without displacement

Plan

ElevationElevation

<

0.4

0m

<

0.4

0m

0.90m0.80m

Figure 4.4


4.1 Land transportLand transport must follow universal design principles and all technical and legislative standards related to accessibility that arepartoftheBrazilianUrbanAccessibilityProgramme(road,metro and rail public transport infrastructure and vehicles).

Accordingly, as well as fulfilling the bid commitments forhostingtheRio2016OlympicandParalympicGames,adaptations must be made to guarantee universal access.

A) Cars, vans and taxis• FortheOlympicandParalympicGames,onemustprovide

accessible vehicles with air conditioning and always with enough seats for companions

• Specialaccessibleparkingspacesmustbeprovided for accredited clients and people who use their own adapted vehicles

• Forthedimensionsofparkingspaces,seeitem1.1.3

• ReadyaccessconditionswillmeettherequirementsoftheIPCandBrazilianaccessibilitystandards.Aboveall,wemustconsider that this must be a legacy for the city

Characteristicsofaccessiblecars,vansandtaxis:

(RecommendationsbasedontheIPCAccessibilityGuide)

• Cars,vansandtaxismustenableeasy,safeandautonomousaccess for people with disabilities or reduced mobility

• Wheneverpossible,peopleinwheelchairsmustremaininthem while they are transported, and so they must have side or rear access

• Theremustbesufficientheadroomforthesafetransportation of a tall person sitting in a wheelchair

• Theremustbeenoughspaceforanytypeofwheelchair,including motorised ones, and a regular seat, accommodating at least one companion


Infrastructurerequired:


• Pathstoarriveatvehiclesinterconnectedbymeans of accessible routes (see item 1.1)

• Providelocationsprotectedfromintensivevehicleflows, in case a person with a disability needs to go down onto a highway or street

• Planadequatelighting

• Providewaitingandrestbenches

Typesofloadingmechanisms:


• Wheelchairaccessinspecialvansandtaxismusttakeplaceusing lifts or external hydraulic platforms (Figure 4.5)

• Thisequipmentmustbeinstalledattherearorside of vans or buses

Figure 4.5


• Inexceptionalcases,topermitdirectaccessforwheelchairsinto the back of vehicles, a mobile ramp may be used (although this resource is not very suitable for certain types of wheelchairs)

• Driversmustalwaysaccompanypassengersenteringandexiting their vehicle

• Conventionaltaxisandvehicleswithsiderampsmusthavea lowered chassis to provide an easier and safer connection with the pavement and circulation area

B) Buses(RecommendationsbasedonNBR14,022/2009andtheIPCAccessibilityGuide)

• Accessiblevehicles

• Embarkationanddisembarkationlocationswithaccessibleterminals and stopping points

Accessiblevehiclesorbuses:

• Lowfloor(universaldesign)andmechanismsthatpermit a connection with the pavement

• Asmallautomaticramp(withmotorisedormanualactivation)connectingtheexitoflow-flooredbuseswith the pavement, permitting direct access through the door (Figure 4.6)

• Loweredsuspensionononeorbothsidestofacilitateaccessto buses at the same height as the pavement

• Highflooraccessedviaanembarkationanddisembarkationplatform (NBR 14,022/2009)

• Highfloorequippedwithavehicleliftplatform (NBR 14,022/2009)

• Atleastoneaccessibledooratleast1.00mwide(forathletes’sports wheelchairs), although two accessible doors are recommended, wherever possible

• Preferentialseatsneartheentranceforpeoplewithreducedmobility and space for a wheelchair and people with visual disabilities with guide dogs

• Thefloorsofaccessiblevehiclesmustbemadeof anti-slipmaterial

• Boardingplatformsmustbeatleast1.30mlongand1.00mwide (for athletes’ sports wheelchairs)


Tocomplywiththeconceptofuniversaldesign,low-flooredbusesarethebestsolution.Theuseofhigh-flooredvehicles equipped with a vehicular lift platform will only berecommendedinexceptionalcases,whenlow-flooredalternatives cannot be used.

One must also take into consideration the available transport system infrastructure, the mechanisms for using new technologies and the physical characteristics of the surroundings (pavements, pedestrian crossings, etc.) that will influence the circulation conditions of vehicles and people.

Infrastructurerequired:


• Planningofconditionsandtechnicalmeasuresforpavements that connect bus entrances via accessible routes

• Plansforsetbacksadjacenttoaccessramps,incaseswherepeople with disabilities descend from a vehicle onto a street or highway

Figure 4.6


• Plansforaccessiblecirculationinembarkationanddisembarkation areas as well

(Recommendations for lighting, in line with NBR 14,021/2005)

Inthelightingofareasusedbythepublicandareasessentialto transport systems, one must avoid glare caused by lights or reflective surfaces. The criteria used must also meet the recommendations of NBR 10,898, NBR 5,382, NBR 5,413 and NBR 5,461.

• Luminancecontrastmustnotexceed1/10.Inthetransitionbetween internal and external areas, average luminance must enable visual accommodation between internal and external environments, both during the day and at night

• Incirculationareas,lightingarrangementsmustbelongitudinal to the direction of movement. On platforms, lighting arrangements must be longitudinal to the road/street, aligned with yellow strips on platforms

• Thelightingofusers’assistedcirculationareasandescaperoutes must comply with NBR 10,898. Minimum average luminance in users’ assisted circulation areas is 5 lux, measured at the level of the ground

B.1 Recommendations concerning reserved seats

• Fourseatswithatleasttwoplacesforaccommodatingwheelchairs, with dimensions in line with the reference module of 0.80 x 1.20m (NBR 9,050/2004)

• Provideafreespacemeasuringatleast1.20x1.20m (Figure 4.7) for manoeuvring and moving wheelchairs inside vehicles (Figure 4.8) and accommodating them in reserved areas (NBR 14,022/2009)

• Wheelchairsmustbeplacedatalongitudinalangle facing the vehicle’s direction of travel, or at a longitudinal angle facing away from the vehicle’s direction of travel (NBR 14,022/2009)

• Provideatleastonefirm,safeandcomfortablefoldingseaton the vehicle’s side wall, which does not interfere in the wheelchair manoeuvring and locking area (NBR 14,022/2009)


• Visuallyimpairedpeoplewithaguidedogmayalso occupy this reserved area, and if it is occupied by someone in a wheelchair, they may sit on the nearest double seat (NBR 14,022/2009)

• Thespacebelowand/orinfronttoaccommodate a guide dog must be 0.70m long, 0.40m deep and 0.30m high (NBR 14,022/2009)

• Provideeasy-to-operatesafetysystemswitha locking mechanism

• Provideaseatbeltandguardrailforpeopleinwheelchairspositioned in the vehicle’s longitudinal direction

• Seatbeltsforprotectingpeopleinwheelchairsmusthavethree points, with retractable activation and an adjustable height, and they must be properly attached to the guardrail or vehicle structure (Figure 4.9)

• Placeappropriatehandrails(NBR14,022/2009)onthesidewall of the reserved area, with its length limited by the edge seat (Figure 4.10)

• Handrailsmusthaveacircularsection(Figure4.10)withadiameter of between 0.030 and 0.045m, a height of between 0.70 and 0.90m above the vehicle’s floor, a good grip and a minimum distance of 0.04m from the vehicle’s side wall or another obstacle (dimensions taken from NBR 9,050/2004)

Figure 4.7


R = 0.80m

0.80m

R = 1.00m

2.05

m

2.25

m

0.92m

1.62m

1.64m

1.85mR = 0.40m

R = 0.80m

1.05m 0.97m

1.35m 1.50m

1.80m

1.20m

Access

Reverse

Front

1.20m

Figure 4.8


HeadrestHeadrest

Seatbelt

Seatbelt

Guardrail

Guardrail0.90m

Vehi

cle’

s dire

ctio

n of

mov

emen

t

0.92

m

Side view Front view Top view

Side view

0.10

m

1.20m

1.20mWheel movement

0.80

m

Min

0.2

0m

Top view

0.10m

GuardrailHandrail

Folding seat

1.30m

Min

0.7

0m

Max

0.9

0m

Side view

Handrail

Figure 4.9

Figure 4.10


B.2Embarkationanddisembarkationareas

(Recommendations based on NBR 14,022/2009 and NBR 9,050/2004)

• Allterminalsmustbeconnectedtoanaccessiblerouteandthey must enable accessible integration to other transport modes and means

• Embarkationanddisembarkationareasforurbanpublictransport service users with or without disabilities must be level with vehicle access areas

• Preferentialseatsmustbeprovidedwithaheightofbetween 0.46 and 0.48m (approximate seat height of the majority of wheelchairs), a support point for arms and a minimum frontal space of 0.60m

• Terminals,platformsandembarkationanddisembarkationlocations must have free strips duly demarcated and marked for people with disabilities or reduced mobility, guaranteeing that furniture and equipment do not interfere in these people’s approach

• Ifthereisaneedforfixedormobileboardingequipment,one must consider the manoeuvring area and position of wheelchairs in relation to the device

• Embarkationanddisembarkationlocationsforpeoplewithvisual disabilities may not coincide with embarkation and disembarkation locations for people with physical disabilities (NBR 14,022/2009)

Embarkationanddisembarkationterminalsorbusstopsforaccessiblebuses:

• Accessiblebusstopsonapublicpavementmustrelatetotheir urban surroundings, with a minimum free strip of 1.20m that is safe and comfortable for the movement of pedestrians and people in wheelchairs

• Allembarkationanddisembarkationareasmusthaveapavement with an appropriate height that is compatible withlow-flooredbuses

• Busstopsforaccessiblebusesmusthavepriorityseatsorreserved areas and a space for people in wheelchairs or with reduced mobility (Figure 4.11), as well as people with visual disabilities accompanied by a guide dog, as specified in Chapter 4.1 (NBR 14,022/2009)


• Makeaminimumof20%ofseatsavailableinembarkationterminals for use by people with disabilities or reduced mobility, located near identified and marked embarkation areas (NBR 14,022/2009)

• Thegroundataccessiblebusstopsmustberegular,firm,stableandanti-slipinallweatherconditions

• Providecovers,sheltersandbenchesataccessiblebusstops

• Allpublicandaccessiblebusstopsmusthave appropriate lighting

• Accessibleroutesforpeoplewithdisabilitiesmaynothaveany obstacles or barriers

• Circulationareasformovementandmanoeuvringinbusterminals must have minimum dimensions of 1.20 x 1.50m, without any accessibility barriers (NBR 14,022/2009)

• Internalcirculationataterminalmustbedesignedinorderto guarantee user flows with provisions for shelter and evacuation areas in the event of emergencies (NBR 14,022/2009)

• Thenumberandlocationofaccessiblebusstopsisaprerogative of the public authorities, in line with the needs of Rio de Janeiro (NBR 14,022/2009)

Figure 4.11


B.3Signageandcommunication

• Visual,tactileandauditorycommunicationisanessentialfactor in vehicles, terminals, bus lines, bus stops or platforms

• Usestripsoftactilewarninganddirectionalmarkingsfrombus stops or embarkation and disembarkation terminals, orientating routes and paths, and providing warnings about possible obstacles or changes in direction

• Tactilewarningmarkingsmustbeinstalledthroughoutplatforms(IPCandNBR14,022/2009)

• TheInternationalSymbolofAccess(ISA)mustbepositionedin visible locations at bus terminals and bus stops, associated with other necessary information for the embarkation and disembarkation of people with disabilities

• Usethecolouryellow(Munsellreference5Y8/12orsimilar)on bus stop demarcation equipment, favouring identification of furniture (NBR 14,022/2009)

Vehiclesignage:

• Visualcommunicationrelatedtoaccessiblevehicles, viaISAsigns,mustbedisplayedonthefront,sideandrear of vehicles, with minimal dimensions of 0.30 x 0.30m (Figures 4.12, 4.13, 4.14 and 4.15)

• Peoplewithvisualdisabilitiesaccompaniedbyaguidedog must be given guidance related to the location of the reserved area of vehicles or buses using tactile markings

• Forthesepeople,thecommunicationandinformationdesign must also feature sound signals outside the vehicle associated with the disembarkation door

• Lemon-yellowletteringonablackbackgroundconveyingvery clear, visible information about the number and destination of the line operated by the vehicle in any conditions of natural or artificial light (NBR 14,022/2009)

• Onelectronicdisplayboards,useanaudiosystemcommanded by the driver (speakerphone) or a synthesised (electronic) method to “provide information to illiterate people, elderly people, children and people with visual disabilities present at bus stops” (NBR 14,022/2009)


International Symbol of Access (ISA)



Low oor

Low oor

Bus line and itinerary number (boarding on the left)

Figure 4.12





0000 xxxx xxxxx 0000 xxxx xxxxx

0000 xxxx xxxxx


Bus line number and other operational information

Other operational information (optional)

Bus line destinationBus line number

Figure 4.14

Figure 4.15

Figure 4.13


Internalcommunicationinsideaccessiblevehicles:

Areareservedforwheelchairandguidedog(Figures4.16and4.17):

• Usesymbolstoindicatereservedareasonthesidewallinside buses for people in wheelchairs or people with visual disabilities accompanied by a guide dog (NBR 14,022/2009)

SAFETY FEATURES

SLIDE WHEEL INTO BRAKE

LOCK BELT AROUND WHEEL

PULL SEATBELT AND LOCK IT

Dimensions in millimetres

1 2 3

300

21

2 2

2

7

2

129

7

1,5

854

3

6

R = 822 22

R = 102020

56 68

72 72 72

71

21

AREA RESERVED FOR PEOPLE WITH DISABILITIES IN WHEELCHAIRS OR ACCOMPANIED BY GUIDE DOGS

300

30

2 2

60

2 2

16

98

150

R = 8

36 3647

R = 10

30

5091

9191


Figure 4.17

Figure 4.16


Preferentialseats:

• Priorityseats(Figures4.18and4.19)forobesepeople,pregnant women, people with children on their laps, elderly people and people with disabilities (NBR 14,022/2009) must alsobeidentifiedbythecolouryellow(Munsellreference5Y8/12 or similar)

• Forpeoplewithvisualdisabilities,werecommendmakingthis signage tactile and applying it to columns

PREFERENTIAL SEAT FOR OBESE PEOPLE, PREGNANT WOMEN, PEOPLE WITH BABIES OR

CHILDREN ON THEIR LAP, ELDERLY PEOPLE AND PEOPLE WITH DISABILITIES

IN THE ABSENCE OF SUCH PEOPLE, USE OF THIS SEAT IS FREE

300

545454

59 69

150

R = 8 R = 10

81

5

5

6 6

5

1

7

5

5 10

13

5 5 5 5

2

2

2

54 54


Figure 4.18

Figure 4.19


Audiovisualinformation:

• Anyinformationinsideavehiclemustbepresentedinlegibleand visible form, including for people with poor eyesight

• Onemustalsouseaudiovisualmessagesforilliterate people, elderly people, children and people with visual or auditory disabilities

Requestingstops:

• Providebuttonswithastopsymbolthatcanbeperceivedvisually and through touch, near doors, which emit timed sound and light signals to request a stop

• Forwheelchairsandguidedogs,thestoprequestbuttonmust be located together with the lateral handrail, at a height of between 0.70 and 0.90m, and horizontally at a distance of 0.60 to 0.80m from the guardrail

• Allaccessiblevehiclesmusthaveadevicewithinreachof people with disabilities, activating a visual and sound alarmthatisdifferentiatedfromtheregularstoprequest,associated with an indicator on the driver’s control panel (NBR 14,022/2009)

C) Rail transportAlso with regard to the accessibility of terrestrial rail transportation,onemustconsiderthedifferentmobilityandenvironmental perception conditions experienced by the population, including children, adults, elderly people and people with disabilities or reduced mobility.

These accessibility guidelines and recommendations apply to all new urban or metropolitan train systems that may be designed and accessible routes designated for public use.

C.1Embarkationanddisembarkationatrailwaystations

Recommendations to guarantee accessibility in terrestrial rail transportationembarkationanddisembarkation:

• Parkingwithspecialplacesforpeoplewithdisabilities orreducedmobilitynearaccesspoints(IPC)


• Alwaysprovideanaccessiblerouteinallinternalandexternalenvironmentsandindifferentintegratedtransportmodes, from entrances to stations and embarkation and disembarkation points, including access control equipment and integration points with other transport modes (NBR 14,021/2005)

• Lowsalescounter(IPC)

• Alternativeprintedinformationmethods,suchasBraille,large,high-contrastlettersandtactile,soundandvisualinformation(IPC)

• Unimpededaccesstoplatforms(IPC)

Recommendations based on National Land Transport Agency (ANTT) document of October 2009, in NBR 14,021/2005 and NBR14,022/2009:

• Anydifferenceinlevelbetweenatrainandplatformmustbeless than 0.03m

• Inthecaseoflargerdifferencesinlevels,onemustprovide equipment – a platform or ramp (fixed or mobile) – to facilitate safe and autonomous embarkation and disembarkation at the level of users with disabilities or reduced mobility from the station to the train

• Anotherresourcetoassistpeoplewithdisabilitiesinembarking is a transfer chair, where there are steps or where doors are narrower than 0.80m

• Attheedgeofplatforms,usetactilewarningmarkswithcontrasting colours and a width of between 0.25 and 0.50m for people with visual disabilities

• Usetactiledirectionalmarkstoinformpeoplewithvisualdisabilities of the whole path to be followed from the station entrance to the embarkation location on the platform (Figure 4.20)

• Orientate,throughproperlytrainedemployees,orindicate,using tactile resources, which train carriage people with disabilities should board, as well as the location of the door

• Accessibletoilets


Escalator maintenance area

Escalator maintenance area

Figure 4.20


ACESS

PLATFORM

SURROUNDINGS Integrationwithothertransportmodes

MEZZANINE

Access control equipment

TicketofficesSelf-serviceequipment

Operational rooms with public access

Circulation equipment

Accessible route

Accessible route

Accessible route

Accessible route

Accompanied or assisted circulation

Accompanied or assisted circulation

TRAIN Track between stations

Emergencyexits

ABNORMALSITUATIONINURBAN ORMETROPOLITANTRAINSYSTEM

INTERCONNECTION OF POINTS OF INTEREST BY ACCESSIBLE ROUTES


Recommendations based on technical standards 14,021/2005 and14,022/2009:

• Embarkationanddisembarkationterminalsmusthavelocations demarcated for people with disabilities or reduced mobility at a minimum distance of 1.50m from the yellow embarkation strip (Figure 4.21)

• Providedimensionsthatpermita360°rotationofawheelchair and at least one reserved area that is 0.75m from the edge of the platform

• Embarkationanddisembarkationlocationsforpeoplewithvisual disabilities must not coincide with those designated for people with physical disabilities

Signage indicating boarding location

markings

1.00m

1.50m

1.00m

International Symbol of Access

Figure 4.21


Furniture:

• Donotinstallfurnitureandequipmentwithaheightequaltoorlessthan2.10m.Itmustbeatleast1.20mfromtheyellowstripontheplatformsoasnottoobstructbarrier-freepaths and accessible routes (Figure 4.23)

• Attheboxoffices,theheightofthecountershouldnotexceed 1.05m (Figure 4.23)

Gapsanddifferencesinlevelsbetweenthetrainand theplatform(Figure4.22):

• Themaximumgapbetweentransportequipmentandplatforms must be 0.10m (NBR 14,022/2009), but there must always be a ramp to span this distance, preventing the wheels of wheelchairs from becoming stuck

• Themaximumdifferenceinlevelbetweenplatformsandtransport equipment must be 0.03m, and the same resource mentioned above must be used

Maximum gap 10

Platform

Train

M

axim

umdi

�er

ence

in

leve

l

8

Elevation

Track


Figure 4.22


C.2 Railway carriages

To guarantee an accessible route, train carriages must also have characteristics in accordance with universal design principles and they must cater to the largest possible number of potential users (Figure 4.24).

Recommendations to guarantee the accessibility oftraincarriages:

• Entrancedoorswithawidthofatleast1.00mtoallow the entry of any wheelchair, including motorised ones or an athlete’s sports wheelchair

• Spaceforatleastonewheelchairpercarriageandat least two wheelchairs per train, measuring 1.40 x 0.90m, inaccordancewithIPCrequirements(Figure4.25)

• Accessibleroutewithinthetrain(Figure4.26),enablingapersoninawheelchairtomovethroughallspaces(IPC)

• Areareservedforapersoninawheelchairnexttotheplaceforhis/hercompanion(IPC)

• Guaranteeaccesstoallfoodanddrinkareas(IPC)

Figure 4.23

Top view


1.05m

Side view


Train

Plan

0.41

to

0.43

m

Min 0.60m

Min

0.6

0mTrackElevation

Platform

ø 1.50m – manoeuvring area without displacement

Min

0.0

6m

Min 0.04m

1.40m

0.90m 0.90m

Min 0.04m

Min

0.0

4m Figure 4.24

Figure 4.25

Figure 4.26


• Providesound,visualandtextinformationaboutstations,the journey, stops, etc., for people with visual or auditory disabilities

• Inter-statetrainsortrainsoutsidethemetropolitanareamust guarantee at least one accessible unisex toilet

• Contrastingcoloursonallhandrails

• Automateddoors(IPC)

High-speedtrains:

• Thecharacteristicsofhigh-speedtrainsaregenerally thesameasthoseofurbantrains(IPC)

C.3 Communication and signage

(Recommendations based on NBR 14,021/2005)

Incirculationareas:

• Planvisualsignageandtactiledirectionalsignage,guidingpeople with visual disabilities in terms of embarkation circulation and exits in stations

• Startingfromentrances,embarkationcirculationsignagemust indicate the essential areas of stations and boarding platforms

• Startingfromboardingplatforms,exitcirculationsignagemust indicate the essential areas of stations, exits, integrated transport modes and surrounding places of interest (Figure 4.27)

Oncirculationequipment(stairsandramps):

• Visualandtactilesignagemustindicatedifferentpossibilities for circulation, including the existence and location of circulation equipment, stairs and ramps (Figure4.28).Inclinedliftplatformsmusthavevisualmarkings on the floor, in a colour that contrasts with the adjacent colour, indicating the waiting area and the projection boundary of open or functioning equipment.

• Visualsignageforcirculationequipmentmustusecertainsymbols, in accordance with NBR 9,050/2004 (see Chapter 5)


Higher level Lower level

Inclined lift platform

Intercom and command devices Height – 0.80 to 1.00m

0.70m

1.35m

0.70m

1.35m

pathway and waiting area

Min

1.35

m


0.25

to 0

.50m

0.75 to 1.00m


Tick

et o

ce

Self-

serv

ice

equi

pmen

t


0.25 to 0.50m

0.25 to 0.50m

0.76

to 1.

00m

0.

76 to

1.00

m

Figure 4.27

Figure 4.28


• Circulationequipmentcommanddevicesmustusetheexpressions “boarding” and “exit”, orientating directional circulation in the transport system

Insituationswheretherearegapsbetweenthetransportmeansandtheplatform:

• When,atanydoorofthetransportequipment,thereis agapordifferenceinlevelbetweenthevehicleandplatform,there must be permanent visual information, as well as sound information

• Throughouttheedgeoftheplatform,theremustbevisualmarkings in the colour yellow, and tactile warning marks in a contrasting colour (Figure 4.29). Optionally, one may install yellow tactile markings with a minimum width of 0.30m along all of the platform, 0.50m from the edge (NBR 14,021/2005)

Inlocationsfortheembarkationanddisembarkationofpeoplewithdisabilitiesorreducedmobility:

• Inlocationsfortheembarkationofpeoplewithdisabilitiesor reduced mobility, there must be visual signage containing theInternationalSymbolofAccess(ISA)installedonaboardsuspended at right angles to the platform, at a minimum height of 2.10m and aligned with the location designated for embarkation and disembarkation

Yellow strip Tactile �oor

Variable from 0.25 to 0.50m

Edge

of p

latf

orm

Yello

w st

rip

Elevation

Tact

ile �

oor

Platform

Train

0.10m Min 0.50m

Track

Figure 4.29


4.2 Maritime transportWehaveconsideredthedifferentmobilityandenvironmentalperception conditions of the population, including children, adults, elderly people, people with disabilities and people with reduced mobility. Accordingly, pursuing the principles of universal design, we seek to guarantee that all terminals and vessels to be designed, built, assembled or implemented comply with the provisions of these recommendations in order to be considered accessible.

The recommendations comply with Decree 5,296/2004 and NBR15,450/2007.Inthistransportmode,passengers’safetymust prevail over their autonomy.

A) Parking

“Parkingareasmustcontainexclusivespacesforvehicles used by people with disabilities, demarcated and marked. The path from these spaces to the terminal must be accessible. These spaces must be located as close as possible to the terminal entrance area, with ready pedestrian circulation access” (NBR 15,450/2007).

For the dimensions of parking spaces, see item 1.1.3.

B) Ticket sales

Ticketoffices(Figure4.30)locatedatmaritimetransportterminals must have at least one service counter with the accessibility specifications stated in ABNT’s technical standards (IPCandNBR15,450/2007;seealsoitem4.B).

C) Terminals

(Recommendations based on NBR 9,050/2004 and NBR 15,450/2007)

• Equipment,devices,informationboardsandotherelementsmust be installed in such a way as to enable people to reach them manually and visually

• Whensuspendedovercirculationareasandareasusedbythe public, guarantee minimum headroom of 2.10m

• Bymeansofaccessibleroutes,waterwayterminalsmustenable accessible integration with other transport means and modes


• Inexternalpassengerembarkationanddisembarkationareas, there must be a reserved and marked area for the embarkation and disembarkation of people with disabilities or reduced mobility, as close as possible to the terminal entrance

• Intheterminal,theremustbeequipmentthatpermits, in abnormal situations, the rescue of people with disabilities or reduced mobility

• Internalcirculationinwaterwayterminalsmustbe designed with refuge and evacuation areas to be used in abnormal situations

• Ifthereisaccesscontrolequipmentbetweentheterminaland the boarding area, at least one of the pieces of equipment must permit the passage of people with disabilities or reduced mobility

• Inthepassengerhallsofwaterwayterminals,theremustbe an area reserved for people with disabilities or reduced mobility, capable of accommodating at least two people in wheelchairs (Reference Module of 0.80 x 1.20m – NBR 9,050/2004) and with four priority seats

• Inthepassengerhall,theremustbeatleastone accessible toilet

Figure 4.30

Top view


1.05m

Side view


D) Information

InaccordancewithNBR15,450/2007,anycommunicationorsignagemustcomplywithSection5ofNBR9,050/2004.Waterway terminals and boarding areas must have means for any and all information to be understood by all passengers (NBR 15,450/2007). Other provisions are established by Federal Decree 5,296/2004 and are part of the Convention on the Rights of PersonswithDisabilities,approvedbytheUNin2006.

Inthiscontext,seealsoChapter5.

RecommendationsbasedonIPCrequirementsand NBR15,450/2007:

• Inmaritimeterminalsandtransport,supplypublicationsin printed form and audio versions with information on itineraries and routes

• ProvideaTelecommunicationsDevicefortheDeaf(TDD)

• GuaranteethatwebsitesarecompatiblewithW3C

• Waterwayterminalsandvesselsmusthavemeansforanyand all information to be understood by all passengers

• Visualsignageindicatingpreferentialservicesorusagemustfeature pictograms, indicating the beneficiaries of this right

• Pathsfromthemainentrancetoprioritylocationsforpurchasing tickets and the special service location for boarding must have warning and directional markings

• Insidepassengerterminals,theremustbevisualand tactile directional markings to orientate embarkation and exit circulations

• Visualsignageindicatingtransportmeansintegratedintothe waterway passenger transport system must feature pictograms in addition to the equivalent text


E) Infrastructure

(RecommendationsbasedonIPCrequirementsand NBR 15,450/2007)

• Thequayorpiermustpermitadirectconnectionwith the ship

• Placeapermanentortemporaryramptoconnecttheshiptothe port. To see ramp dimension criteria, consult item 1.2

• Embarkationanddisembarkationequipmentmusthavecomponents that guarantee users’ safety during operations

• Fortheembarkationanddisembarkationofpeoplewithdisabilities or reduced mobility, one must guarantee accessibility through level access from the passenger hall to the quay or pier, an access device on the quay linked to the floating platform, or an access device installed on the pier or floating platform connected to the vessel (Figure 4.31)

Figure 4.31


F) Access

Accesstomaritimetransportcanoftenbedifficultforsomepeople with disabilities or reduced mobility, including elderly people, obese people or people with prams. Certain conditions for entering and leaving ships or boats require special attention.


• Theshippingcompanyandcrewneedtominimisetherisksof people falling, reduce the slope angle and inclination crossed, and provide an accessible route from the ship’s exit

• Allmembersoftheship’screwneedtobeawareofdisabilities and willing and available to meet passengers’ needs,onandofftheship

• Operatorsneedtooffermethodsotherthantheprintedmaterials used during ship boarding, such as an electronic unformatted text version of all materials aimed at consumers and an audio version

• Ships’sharedfacilities,suchasunisextoilets,salesdesks,help desk services, kiosks, etc., must follow the guidance described in chapters 1, 2 and 3

G) Passengers’ seats


Universal design (Figure 4.32) must be applied wherever possible.Inordertofollowitsprincipleswithregardtotheseatsof passengers with disabilities or reduced mobility on maritime transport,werecommendthefollowing:

• Allseatsonboardmustaccommodatealltypesofpeople

• Shipsmustnotofferhighseatswithoutbackrestsorseatswithout arms or legroom

• Accessibleseatsmustbeintegratedwithdifferentparts of the ship

• Spacesforwheelchairsmustbespreadoutratherthanbunched together in exclusive and excluding places

• Peoplewithreducedmobilitymusthavetheoptionofsittingindifferentareas,asotherpassengersdo


Priority seats

Area for people in wheelchairs (reference modules)

Vessel access device

Seat for obese people

Passenger deck

• 5%ofaccessibleplacesmustbeavailableforguidedogs(IPC)

• Inhalls,atleast5%ofseatsmusthaveanadjacentspacetopermit the transfer of a person in a wheelchair

• Floorspacemustbesufficienttoallowaguidedog to lie down

• Seatsorareasreservedforpeoplewithdisabilitiesorreducedmobility must be marked (Figure 4.33)

Min

0.15

m

Min 0.15m

1.30

m 1.

50m

Floor of passenger deck

Figure 4.32

Figure 4.33


• Seatsmustbe0.48mabovethefloor,withanapproximatedepth of 0.42m and width of 0.42m

• Onvesselswiththecapacitytotransportfewerthan100passengers, at least one seat must be provided in the deck’s access and circulation area

• Theremustbeatleasttwoareasreservedandidentifiedfor passengers in wheelchairs (Reference Module of 0.80 x 1.20m – NBR 9,050/2004), enabling wheelchairs to be anchored, preferably in the aircraft’s longitudinal direction (NBR 15,250/2007)

• Provideatleastfourmarkedpriorityseatsdesignatedforpeople with disabilities or reduced mobility, preferably located in the aisle row and near the embarkation and disembarkation access points

• Onemustalsoprovideatleastonepriorityseatforobesepeople, with the width of two seats (NBR 15,250/2007)

• Seatsonthevesselreservedforpassengerswithdisabilitiesor reduced mobility must have retractable armrests, in order to facilitate the transfer of people in wheelchairs to their seat

• Vesselswithtoiletsmusthaveatleastoneaccessibletoilet located on the deck, designated for passengers with disabilities or reduced mobility (NBR 9,050/2004)

• Inthecaseofshipsorothervesselsusedforlongvoyages,at least 5% of the cabins must be accessible, in line with the percentage of accommodation and specifications of Chapter 3, and one must consider a further 10% of adaptable cabins, as established in NBR 9,050/2004

• Vesselsmusthaveequipmentonthedeckforgettingthrough doors with sills for passengers with disabilities or reduced mobility

• Vesselsusedforlongvoyages(involvinganovernightstay on board) must have at least one accessible cabin designated for passengers with disabilities or reduced mobility

• Theaccessiblecabinmaybelocatedonanyfloororinanyplace for passengers, provided that access is guaranteed by means of an accessible vertical lift platform


H) On-board security


• Passengerswithphysical,sensory(visualorauditory)andintellectual disabilities, or with reduced mobility, must be provided with a card containing specific information about safety, procedures and accessories related to them

• Thiscardmustalsocontainallrecommendationsthatpassengers receive from crew members about ship procedures and layout, as well as the international disability group symbol defined in a large, coloured space

• Theuseofaconsistentcolourcodeforthesegroupsofusers on all tickets and display boards shown on board may supportoperations,evacuationsandloadingefforts(IPC)

• Anadditionalcardforelderlypassengersisrecommended

• Theshippingcompanyresponsiblefortransportationmustguaranteeservicesandeffectboardingandaccommodationinahigh-prioritymannerforpassengerswithdisabilitiesorreduced mobility

• Duringboarding,theshippingcompanyresponsiblefortransportation must supply a life jacket to passengers with disabilities or reduced mobility, which they must keep with them until they leave the vessel

• Werecommendthattheshippingcompanyresponsiblefortransportation disembark passengers with disabilities or reduced mobility immediately after the other passengers

• Theshippingcompanyresponsiblefortransportationmusthave an authorised crew to support the terminal operator during the embarkation, disembarkation and baggage dispatch of passengers with disabilities or reduced mobility, and to help them whenever requested during their stay on the vessel

4.3 Air transportThe capacity to fly is a key parameter for equal opportunities andinclusioninprofessionalandsocialactivities.Peoplewithany type of disability or reduced mobility face major challenges when they take a flight.


Notwithstanding the advances made in technology in Brazil and across the world, we may say that, in terms of air transport, reality still falls short of the aspirations of the segment of the population with disabilities or reduced mobility.

Itisnecessaryfortheretobeevolutionandareviewofaccessibility and solutions developed in order to guarantee that the built environment is fully accessible during the arrivals and departures of passengers on domestic and international flights.

FortheOlympicandParalympicGames,werecommendprocesses and operations integrated into the departures, arrivals and transfers of athletes, visitors and tourists with any disabilities or reduced mobility.

A) Airports

(RecommendationsbasedonIPCrecommendationsand NBR 14,273/1999)

• Terminalfacilities,includingtoilets,cashmachineservices,kiosks, restaurants, halls, etc., must guarantee access for people with disabilities or reduced mobility

• Waitingroomsmusthaveafreespacewherewheelchairusers can wait outside flows, as well as seats reserved for people with disabilities or reduced mobility (Figure 4.34)

Figure 4.34


B) Check-in area

(RecommendationsbasedonIPCAccessibilityGuide)

• Aspecialcheck-inservicemustbeprovided,aswellasassistance with the boarding of all people with disabilities or reduced mobility (Figure 4.35)

C) Sales

(RecommendationsbasedonIPCrequirements)

• Automaticticketkiosksmustbealonganaccessiblerouteand have an operating height of between 0.90 and 1.20m

D) Embarkation, disembarkation and parking


• Describethefullaccessibleroute,fromtheparkingareatothe service desks and then to the aircraft

• Allocatespecialparkingspacesascloseaspossibletoaccessible entrances

• Forthedimensionsofparkingspaces,seeitem1.1.3

• Twospecialparkingspacesmaysharethesametransferarea

Figure 4.35


• Thegroundofthepathfromspecialparkingspacesmust besmooth,anti-slipandsafe

• Oneineightspecialparkingspacesmustbeabletoaccommodate vans with a side lift

• Peopleinwheelchairsandpeoplewithreducedmobilityareexposed to risks in crowded parking areas, and exit routes located in front of parking spaces must be provided

• Whenparkingspacesarenotconnecteddirectlywiththepavement, it is necessary to provide accessible routes so that people with reduced mobility do not need to move behind parked cars

• Delimitarouteforpedestrianstothenearestexitoraccessible pavement

• Exitdoorsinparkingareasmustbeaccessibletopeoplewithdisabilities or reduced mobility

• Automaticallyclosingdoorsatentrancesmusthavedelayedaction and low resistance

• ParkingspacesreservedforpeoplewithdisabilitiesmustbeclearlyidentifiedwiththeInternationalSymbolofAccess(ISA)andcontrastingcolours–yelloworwhiteonabluebackground (Figure 4.36)

• Verticalsignagemustbeplacedinthisspace

• Automaticticket-vendingmachinesinparkingareasmustbelocated on a safe surface, directly connected to the path to vehicles, without changes in level

Figure 4.36


E) Information and communication

(RecommendationsbasedonNBR14,273/1999andIPCrequirements)

• Eachpassengerterminalmustbeequippedwithaninformationdesk,equallyidentifiedwiththeInternationalSymbolofAccess(ISA),allocatedtoservepeoplewithdisabilities

• Allcountersmustbeaccessible,inordertobeabletoprovideinformation about flight departures and arrivals and permit referrals to airline companies

• Theremustbeaccessiblecounterstoprovideinformationaboutservicesavailableattheairport:accessibletoilets,police stations, banks, medical services, etc. (Figure 4.37)

• Informationmustbeavailabletoallpeople,includingthosewith visual and auditory disabilities

• Informationdesksmustpermitafrontalapproachbyatleastone wheelchair

• Indicationsofaccessibilityonbuildings,spaces,furnitureandequipment in airline terminals and on aircraft must be given usingtheInternationalSymbolofAccess(ISA)

• EachaircraftmustprovideinformationrelatedtoitsconFiguretion and emergency procedures, through information in Braille and sound and visual warnings for people with visual and auditory disabilities

• Crewmembersmustbepreviouslyinformedoftheboardingof people with disabilities, as well as their type of disability

• Guaranteethatinformationaboutflights,departuregatesand baggage is placed at an accessible height and is visible to people in wheelchairs and elderly people

• Providelargeimagesandbothvisualandaudioversionswith route information

• Provideatelephoneserviceforpeoplewithhearingdisabilities

• GuaranteethatinternetsitesareW3Ccompatibleforaccessibility

• Allofthecrewmembersneedtobetrained,willingandavailable to assist passengers. This includes physically lifting up people from their wheelchair onto their aircraft seat


F) Security


• UseaportablemagneticdeviceforpeopleinwheelchairsratherthananX-raymachine,whichmaysetthealarmoff

• Peoplemustbepatteddownbysomeoneofthesamesex

G) Embarkation and disembarkation


• Boardpeoplewithdisabilitiesorreducedmobilitybeforethe other passengers and disembark them after the other passengers

• Oneimportantelementofanaircrafttripistheappropriatestorageofwheelchairsandcrutches.Iftherearespecificrecommendations or criteria for their storage, it is necessary to report them

Side viewFront view

Min 0.80m

0.80

m

0.70

m

0.30

m

Figure 4.37


H) Departure gates

(RecommendationsfromNúcleoPró-Acesso,basedonNBR14,273/1999)

• Theroutebetweentheairlineservicelocationforpeoplewith disabilities and the embarkation or disembarkation gate must be accessible (cite the accessible route and interconnection points)

• Whenaterminalhasafinger,theremustbewheelchairsand a trained team available for transportation, without delays in the embarkation and disembarkation of people with disabilities or reduced mobility between the airline and aircraft door

• Incaseswherethefingerdoesnotcomplywiththemaximum inclination of 6%, the airline companies must provide whatever assistance is necessary

• Whenembarkationanddisembarkationdoesnottakeplacevia a finger, it must take place using an electromechanical lifting system to permit people with disabilities to be transported to the aircraft door, in a comfortable, safe way and with no delay

I) Seats


• Passengersusingawheelchairmustbeaccommodatedon a seat next to an aisle, whose arms are removable or retractable

• Itisrecommendedthattheseatsforthispurposebe located at the front and back of aircraft, as close as possible to the exits

• Inaircraftwith30ormoreseats,atleast10%oftheirseatsmust have removable or retractable arms, duly identified by theInternationalSymbolofAccess(ISA)

• Onemustprovideanaislechaironboardeachaircraft,capable of moving passengers with disabilities or reduced mobility.Thischairmusthaveawell-paddedseat,armsandathree-pointseatbelt


J) Guide dog access


• Workingguidedogsmustbepermittedonaircraft.Thecrewmust not interact with these dogs

• Itisrecommendedthatseatsdesignatedbyairlinesforpassengers with a guide dog be located on a row with enough space, without blocking emergency exits, and that guide dogs be given a collar, leash and muzzle

K) Security and other provisions


Informationonoperationsmustbeofferedinalternativeformats to passengers on board. These alternatives include thefollowing:

• Aprintedversionwithlargefontsizesandunformattedtextin an electronic version

• Audiorecordings

• Braillelevel2versionsofallmaterials

• Passengerswithdisabilitiesorreducedmobilitymustbesupplied with a card containing specific information about safety features, procedures and accessories related to them

• Theuseofaconsistentcolourcodeforthesegroupsofusers on all tickets and display boards shown on board may supportoperations,evacuationsandloadingefforts

• Anadditionalcardforelderlypassengersisrecommended


In the communications area, certain fundamental definitions, measures and strategies found in different documents must be observed.

The definition of “communication”, according to the 2009 Convention on the Rights of Persons with Disabilities, enacted by Federal Decree 6,949 of 25 August 2009 and its Optional Protocol:

All languages, the visualisation of texts, Braille, tactile communication, amplified characters, accessible multimedia devices, and simple language, written and oral, auditory systems, digitalised voice media and augmentative and alternative communication modes, media and formats, including information and communication technology.

Oral communication: language – everything covering spoken and sign languages and other forms of non-spoken communication.

For the organisation of the Rio 2016 Olympic and Paralympic Games, one must take the measures suggested in the 2009 Convention on the Rights of Persons with Disabilities and other documents, seeking “to ensure access for people with disabilities, with opportunities equal to those of other people, to information and communication technologies and systems, electronic services and emergency services” (2009 Convention on the Rights of Persons with Disabilities).

Visual, oral, electronic and digital communication5


5.1 PublicationsEmphasise the need to adopt mechanisms to encourage the availability of works published in the country in magnetic means, in text format.

• Alldocumentsaimedatthepublicmust,inadditionto a printed version, also be produced in large fonts, in Braille and in audio format (Núcleo Pró-Acesso/UFRJ)

(Recommendations from NBR 15,599/2008)

• Productionofeducationalandrecreationalmaterial to stimulate touch, smell, taste, sight and/or hearing

• Productionofeducationalprogrammeswithaccessibilityresources

• ProvidesupportresourcesinsignlanguageoninteractiveCD-ROMs and DVDs, in illustrated dictionaries and in other media

• Alleditorialproductionmustbeavailableinaccessibleformats: recorded examples in digital format that can be accessed by systems for reading and expanding screens, with appropriate technological protection (coding, encryption and other means)

• AlleditorialproductionmustbeavailableinBrailleandtheMoon alphabet, used by deaf-mute people

• Designs,images,graphsandothermaterialsfeaturinginkmust have a version that is amplified and in relief for people with poor eyesight

• Schools,librariesandothereducationalspacesmustprovidecomputer equipment and programs with specific interfaces, such as screen magnifiers, voice synthesisers, and Braille printers and converters, among other possibilities

5.1.1 Contrast(Recommendation based on IPC requirements)

• Inpublicationsand/orsignage,werecommendusinghighcontrast between text and background colours, such as white with black or dark blue with white or yellow


5.1.2 Dimensions, distances and representation of fonts and numbers


• Informationaimedatpeoplewithpooreyesightmustuseprinted text in a size 16 font

• Fontsmusthavesimple,uniformfeaturesandArabicnumerals, in black on a white background, regardless of the type of font

• Werecommendusingacombinationofcapitalandsmallletters (uppercase and lowercase), except when they are used for tactile perception

• Thedimensionsoflettersandnumbersmustbeproportionalto reading distance

• Usesans-serifletters,avoidinginternalmarksorlines,italicfonts, cut-off letters, handwriting, letters with shadows, letters with a three-dimensional appearance or distorted letters (seeming to be excessively wide, tall or thin)

Also in accordance with NBR 9,050/2004, we recommend that texts and numbers respect the following proportions (Figure 5.1):

• Widthofletters:2/3ofheight

• Thicknessoflines:1/6ofheight(darkcharacteronlightbackground) or 1/7 of height (light character on dark background)

• Distancebetweenletters:1/5ofheight

• Distancebetweenwords:2/3ofheight

• Heightofsmallletters:2/3ofheightofcapitalletters

(IPC recommendations)

• Avoidembellishedfonts

• Optforeasilyrecognisedstandardfonts

• ThefontsArialandVerdanaaregoodchoices


5.1.3 Writing of guidance texts(Recommendations from NBR 9,050/2004)

Texts containing guidelines, instructions on using areas, objects or equipment, and regulations and standards of conduct and usage must:

• containthesameinformationwritteninBraille

• containonlyonecompletesentence,withasubject,verb and predicate, in this order)

• beintheactiveratherthanthepassivevoice

• beinaffirmativeratherthannegativeform

• bewritteninthesequenceofactions,emphasisingthecorrect way of doing a task

Pn

0.75m – maximum distance for reading informative text

0.60m – appropriate distance for reading commands and dials0.50m – appropriate distance for reading general instructions0.40m – minimum distance for reading posted texts

Top view

2_

__

_32_3H

H

6H

2_3 Hh=

h

h6

H5

Figure 5.1


5.1.4 Type of paper(IPC recommendations)

• Donotuseshinymaterials

• Donotusewatermarksorcomplicatedbackgrounds

• Useafinishthatreducesthepaper’sglare

5.1.5 Simple layout(Recommendation based on IPC requirement)

• Usedistinctcolourswithsizesandshapesonthecover of the material to make it easier to distinguish the text

5.1.6 BrailleDefinitionofBraille,accordingtoBrazilianStandard15.599/2008:

A system invented by Louis Braille (1809-1852) to represent letters of the alphabet, mathematical and punctuation symbols, numbers, musical notes, chemical symbols, etc., formed of arrangements of dots in relief, arranged in two columns of three dots in Braille cells (Figure 5.2).


• InformationinBraillemustbeplacedbelowcharacters or figures in relief

The arrangement of six dots and the spacing between Braille cellsmustmeetthefollowingconditions(Figure5.3):

• Diameterofdotatbase:2mm

• Verticalandhorizontalspacingbetweendots,measuredfrom the centre of one dot to the centre of the next one: 2.7mm

• WidthofBraillecell:4.7mm

• HeightofBraillecell:7.4mm

• HorizontalseparationbetweenBraillecells:6.6mm

• VerticalseparationbetweenBraillecells:10.8mm

• Heightofdot:0.65mm


Braille system

dash asterisk apostrophe underlined

Capital letter sign

Number sign

a b c d e f g h i j k

l m n o p q r s t u v

á é í ó ú â ê î ô @ à

ellipsis

ï ü õ ã , . ; : ? ! “(open)

”

w x y z

(close) hyphen ( (

Figure 5.2


Other recommendations:

• MaintainBraillebooksinpubliclibraries,incompliancewith laws and standards and as a guarantee of the right to information and communication for people with visual disabilities

• NotallpeopleknowBrailleandsoitshouldnotbetheonlyreading method for people with visual disabilities. Printed materials with larger letters and contrasting colours must also exist

• HavinginformationinBrailledoesnotremovetheneedforvisual signage with characters or figures in relief, except in the case of informative leaflets

• Textscontainingguidelines,instructionsonusingareas,objects or equipment, and regulations and standards of conduct and usage must contain the same information written in Braille

1st line

2nd line

Top view Cross-section

0.65

10.8

2.7

2.74.7

7.4

6.6

2.0

Braille cell


Figure 5.3


5.1.7 Electronic documents(Recommendations based on IPC requirements)

• DocumentsinPDFformatarenotreadbythemajority of computer screen readers

• Electronicdocumentsmusthavetextwithminimumformatting and figures

5.1.8 Videos on CDs or DVDs(Recommendations from Federal Decree 5,296/2004)

• AlltheseformatsneedtocontainclosecaptionsandBrazilianSignLanguage(Libras)images,wherepossible(Figure 5.4)

A C D E F G H

PONMLKJI

Q R S T U V W X Y Z

0987654321

B

Figure 5.4


Audio-description Sign language


• Intheliveclosecaption(CC)system,thecaptionsshouldpreferablybeplacedinthelowerpartofthescreen.Whenit is necessary to insert other text in the lower part, the captions should be placed in the upper part of the screen

In the case of a sign language window (a delimited space on the video where the information displayed in the Portuguese language is depicted in sign language), the location where the interpreter’simagewillberecordedmusthave:

• sufficientspacefortheinterpreternottobestucktothebottom, thereby avoiding the appearance of shadows

• sufficientandappropriatelightingsothatthevideo camera can capture good-quality images of the interpreter and background

• avideocamerasupportedormountedonatripod

• groundmarkingstodelimitthespaceinwhich the interpreter will move

In the window with the sign language interpreter:

• contrastsmustbeclear,whetherincolourorblackandwhite

• theremustbeacontrastbetweenthebackgroundand theinterpreter’selements

• thefocusmustencompassalloftheinterpreter’smovementand gesticulation

• suitablelightingshouldpreventtheappearanceofshadowsin the eyes and/or glare

• anaudio-descriptionservicemustalsobeprovided (Figure 5.5)

Figure 5.5


Definition of audio-description, according to the Ministry ofCommunications’Ordinance310of27June2006:

Corresponds to a narration, in the Portuguese language, superimposed on the programme’s original sound, designed to describe images, sounds, text and other information that cannot be perceived or understood by people with visual disabilities.

5.1.9 Sound and visual signage(Recommendations from NBR 15,599/2008)

• Soundsignalsmustalwaysbeassociatedwithvisualsignage

• Allsoundmessagesmustbeprecededbyaprefixoracharacteristicnoisetoattractlisteners’attention

• Soundalarmsandvibratingalarmsmustbeassociatedandsynchronised with intermittent visual alarms, to warn people with visual and hearing disabilities

• Insportsvenues,auditoriumsandshowhalls,soundinformation equipment and simultaneous interpretation systems, if they exist, must permit individual volume control and possess resources to prevent interference

• Allinformationmustbeprovideddirectlytointerestedpeople with disabilities, even if the question came from their companion (guide-interpreter, sign language interpreter or another person)

• Servicesforprovidinginformationdirectlytousersavailable at counters, booths, kiosks or similar locations in environments with large flows of people (embarkation and disembarkation points at transport terminals, and entrances and exits at fairs, exhibitions, sports or tourist events, etc.) must be given in one of the following ways: (1) inthePortugueselanguage,clearlyspokenandsufficientlyarticulated to permit lip reading, with the information politelyrepeateduntilitisunderstood;(2)inBrazilianSignLanguage,dulyidentifiedwiththeinternationalsymbolfordeafness;(3)inBrazilianSignLanguageinareducedvisual field (to permit the reception of the message in sign language by people whose visual field is restricted, with the need to alter the point of location, reduce the size of movement, increase the duration and make the configuration of each signal as clear and concise as possible); or(4)intactileBrazilianSignLanguage(non-alphabetical


system that corresponds to the sign language traditionally used by deaf people, but adapted for touch. The information is understood by deaf-blind people through contact between one or both of their hands with the hands of the person they are communicating with), involving a deaf-blind person or a guide-interpreter able to provide information about the surroundings and context, duly identified with the symbol for deafness-blindness

• Publicinstitutionsandcompaniesthatprovidepublicservices or hold concessions for public services must widely disclose the locations, days and times of information services, for appropriate orientation and instruction, especially intended for citizens who use Brazilian SignLanguage

5.2 WebsitesThe internet is one of the most important instruments for work-related, interpersonal and social communication. As a result, it must also be accessible to everyone, permitting the execution of research and everyday activities. It is a fundamental communications resource for people with physical, sensory or intellectual disabilities, and for people with reduced mobility.

(Recommendations for internet accessibility based on IPC requirements)

• Provideequivalentalternativestoauditory and visual content

• Don’tjustuseonecolour

• Usemarkerscorrectly

• Useclearlanguage

• Theuseoftableshampersunderstanding

• Guaranteepagesfornewtechnologies

• Guaranteeintegratedandaccessibleroutingfortheinterfacewith all users

• Usedesignforindependence

• UseW3Ctechnology

• Supplyacontextandorientationforinformation

• Supplyaclearnavigationmechanism

• Guaranteethatdocumentsareclearandclean


Also in accordance with federal legislation, internet accessibility is mandatory on electronic portals and sites of the public administration on the world wide web for the use of people with visual disabilities, guaranteeing them full access to available information.

According to Decree 5,296/2004, “electronic sites accessible to people [with] disabilities will contain a symbol that represents accessibility on the world wide web (Internet), to be adopted on the respective homepages”.

5.3 TelecommunicationsABNT standards, as well as NBR 15,290/2005 and other national and international laws and documents, establish general guidelines to be observed for accessibility in communications in telecommunications services, considering different perception and cognition conditions.

5.3.1 Telephones(Guidelines from NBR 9,050/2004)

• Inexternalspaces,designateatleast5%(atleastone)ofaccessible telephones for people in wheelchairs, identified withtheInternationalSymbolofAccess

• Inbuildings,theremustbeatleastoneaccessibletelephonefor people in wheelchairs on each floor

• Inexternalspaces,atleast5%ofalltelephones(atleastone)must have a signal amplifier

• Inbuildings,theremustbeatleastonetelephonewithasignal amplifier on each floor

• Inlargebuildingsandurbanequipment,suchascommercialcentres, airports, highways, stadia and convention centres, at least one telephone that transmits Telecommunications Device for the Deaf (TDD) text messages must be installed on each floor

Recommendations for telephone accessibility based on IPC requirements:

• Theremustnotbeanyobstacleswithin0.30moftelephonesin order to enable their use by a person in a wheelchair

• Provideatleastonetelephonewithineachsetequippedwith a Teletypewriter (TTY) or TDD technology (NBR 15,599/2008)


Other recommendations from NBR 9,050/2004:

• Onemustmakeitpossibleforatleastanother10%tobeadaptable for accessibility

• OnemustguaranteeaReferenceModule(0.80x1.20m),positioned for both frontal and side approaches to the telephone by a person in a wheelchair

• Theupperoperationalpartoftelephonesaccessibletopeople in wheelchairs must be at a maximum height of 1.20m (Figure 5.6)

• Telephonesmustbeinstalledinasuspendedmanner,with alowerfreeheightofatleast0.73mabovethefinishedfloor

• Thelengthofwiresoftelephonesaccessibletopeopleinwheelchairs must be at least 0.75m

• Telephonesaccessibletopeopleinwheelchairs,wherethereare upper protective shields, must have a clear height of at least 2.10m above the floor, to also offer comfortable usage by people standing up

1.20m

max

imum

Figure 5.6


In telephone booths accessible to people in wheelchairs:

• OnemustguaranteeaReferenceModuleof0.80x1.20m,positioned for a frontal approach to the telephone. The telephone may be contained in this area

• Thetelephonemustbeinstalledinasuspendedmanner on the wall opposite the entrance

• Theentrancemustbelocatedonthesidewiththesmallestdimension. It must have a span of at least 0.80m and, when there is a vertical-axis door, it must open outwards

• Theflooroftheboothmustbelevelwiththeexternal floor/ground

• Whenthereisasurfaceforsupportingpersonalobjects,the booth must be installed at a height of between 0.75 and 0.85m,withlowerclearanceofatleast0.73mabovethefloor,andwithaminimumdepthof0.30m

• Installverticalsupportbars

Recommendations for telephone accessibility according to Federal Decree 5,296/2004 (Article 49):

I–IntheSwitchedFixedTelephoneService(atelecommunications service that, by transmitting, voice and other signals, is used for communication between determined fixed points, employing processing telephony processes), available for use by the general public:

• inresponsetorequests,atanationalscaleandinpublicplaces, install public telephones adapted for use by people with disabilities

• providefortheinstallationoftelephonesforusebypeoplewith auditory disabilities for individual access

• guaranteetheexistenceoftelephonecommunicationintermediation centres to be used by people with auditory disabilities, which function in real time and cover the whole of national territory, integrated with the same service offeredbyPersonalMobileServiceproviders

• guaranteethatpublictelephonescontainsoundfeaturesfor identifying existing units and telephone cards, as well as otherinformationshownonthisequipment’spanel


II–InCellularMobileServicesorPersonalMobileServices:

• guaranteeinteroperabilityinmobiletelephonyservicestoenable the sending of text messages between the mobile phones of different companies

• guaranteetheexistenceoftelephonecommunicationintermediation centres to be used by people with auditory disabilities, which function in real time and cover the whole of national territory, integrated with the same service offeredbySwitchedFixedTelephoneServiceproviders

In addition, Article 51 of the aforementioned decree states that the public authorities must “encourage the supply of mobile telephone handsets that indicate, in sound form, all operations and functions available in it on the display panel”.

5.3.2 Cafés with internet(Recommendations based on IPC requirements)

• Somecomputersmustbeequippedwithsoftwarewithscreen readers for people with visual disabilities or poor eyesight

• Provideatoolenablingadeterminedpartofthescreenthatis selected to be magnified

• Stenotypeorapparatusforreal-timecaptions(aprogrammethat allows something spoken to be converted automatically into words)

• Adaptedkeyboards(alternativekeyboardwitheasiercommands and fewer key touches)

• Adaptedkeyboardsandmouse(allowingpeoplewithpoorcoordination to handle them)

5.3.3 Television(Recommendations from NBR 15,290/2005)

• Guidelinesforclosedcaptions(CC),aresourcethatmaybeusedonDVDs,VHStapesandTVprogrammes,pre-recordedor live. Invisible unless a decoding device is activated

• Characteristicsofpre-recordedorliveclosedcaptionsystems: produced in real time, via an electronic transcription system (stenotype, voice recognition software or another solution)


• Televisions:forthemtobeconsideredaccessible,thesetsmusthaveaninternalclosedcaptionandSecondaryAudioProgramme(SAP)decoder

• Identification:theidentificationofavailableresourcesand programming characteristics must be displayed in TV schedules, communicated in sound, printed and digital form: a)closedcaptions(CC);b)dubbed(DUB);c)BrazilianSignLanguagewindow(LSB);d)audiowithdescriptionofimagesandsound(DIS);ande)originalsound(ORG)

• Rebroadcaststations:TVrebroadcaststationsmustguarantee that the closed captions and sound content transmittedviaSAParerebroadcastinaccordancewiththesignal issued by the central broadcaster, or head-end

• Guidelinesforaudiowithadescriptionofimagesandsounds: to guarantee accessibility conditions, the description of images and sounds must meet certain requirements

• Generalcharacteristicsforaudiodescriptionsofimagesand sounds: audio descriptions of images and sounds must succinctly transmit what cannot be understood without eyesight. Monotonous elements and exaggeration should be avoided

• Compatibility:descriptionsmustbecompatiblewiththe programme: a) the narration must be objective in programmesforadultsandmorepoeticinchildren’sprogrammes; b) in old films, information must be provided to facilitate understanding of the programme; c) subjective descriptions should be avoided

• Differentiation:inSAP,audiodescriptionsofimagesandsoundsmustbedifferentiatedfromtheprogramme’ssounds. To permit better understanding of the programme, whenever possible descriptions should make use of natural pauses between dialogues

• GuidelinesforBrazilianSignLanguagewindow:thelocationwheretheinterpreter’simagewillberecordedmusthave:a)sufficientspacefortheinterpreternottobestucktothebottom, thereby avoiding the appearance of shadows; b) sufficientandappropriatelightingsothatthevideocameracan capture good-quality images of the interpreter and background; c) a video camera supported or mounted on a tripod; d) ground markings to delimit the space in which the interpreter will move


5.4 SignageAccording to the guidelines of NBR 9,050/2004:

Good signage enables a people to move freely and to guide himself/herself, regardless of his/her physical, sensory or intellectual capacity. It may be indicative, descriptive or conveyed through pictograms, directional arrows and written terms.Signagemaybepermanent,directional,emergencyortemporary and it may communicate essential information. Communication and signage forms may be visual (text or figures), tactile (characters in relief, Braille or figures in relief) or sound (auditory resources).

Types of signage:

• Permanent:signageusedinareasandspaceswhosefunction is already defined, identifying the different spaces or elements of an environment or building. On furniture, it must be used to identify command

• Directional:signageusedtoindicatethedirectionofapathor the special distribution of different elements in a building. In visual form, it associates direction-indicating arrows with text, figures or symbols. In tactile form, it used resources such as guide lines or tactile floor markings

• Emergency:signageusedtoindicateescaperoutesand emergency exits of buildings, spaces and urban environments, or to warn about an imminent danger

• Temporary:signageusedtoindicateinformationthatisprovisional or that may be altered periodically

5.4.1 Accessibility signage According to NBR 9,050/2004:

Symbols:

Graphic representations that, using an agreed-upon figure or shape, establish an analogy between an object or information and its representation. All symbols may be associated with a directional mark (Figure 5.7).

InternationalSymbolofAccess(ISA):

TheInternationalSymbolofAccessmustindicatetheaccessibility of services and identify spaces, buildings, furniture and urban equipment where there are elements that are


accessible or usable by people with disabilities or reduced mobility.

Indications of the accessibility of buildings, furniture, spaces and urban equipment must be given using the International SymbolofAccess(Figure5.8).Itsrepresentationconsistsofa white pictogram on a blue background (Munsell reference 10B5/10 or Pantone 2925 C).

The symbol may also be represented in black and white (a white pictogram on a black background, or a black pictogram on a white background). The figure must always be facing the right. No modification, stylisation or addition may be made to this symbol (Figure 5.8).

Signagemustbefixedinaplacethatisvisibletothepublic.It is mainly used in the following locations, when they are accessible: entrances; vehicle parking areas and places; accessible embarkation and disembarkation areas; toilets;

Signage – arrow indicating direction

Directional signage, showing lift to the left

White on blue background

White on black background

Black on white background

Directional signage for accessible women’s toilet to the right

Figure 5.7

Figure 5.8

Signage – arrow indicating direction

Directional signage, showing lift to the left




Directional signage for accessible women’s toilet to the right








rescue assistance area; refuge areas; emergency exits; areas reserved for people in wheelchairs; and equipment exclusively for the use of people with disabilities. Entrances that do not have accessibility conditions must display visual information indicating the location of the nearest entrance.

International symbol for people with visual disabilities (blindness):

The international symbol for people with visual impairment must indicate the existence of equipment, furniture and services for people with this type of disability.

Its representation consists of a white pictogram on a blue background (Munsell reference 10B5/10 or Pantone 2925 C). The symbol may also be represented in black and white (a white pictogram on a back background or a black pictogram on a white background). The figure must always be facing the right. No modification, stylisation or addition may be made to this symbol (Figure 5.9).

International symbol for people with auditory impairment (deafness):

The international symbol for deaf people must be used in all locations, equipment, products, procedures or services for people with auditory impairment (deafness).

Its representation consists of a white pictogram on a blue background (Munsell reference 10B5/10 or Pantone 2925 C). The symbol may also be represented in black and white (a white pictogram on a back background or a black pictogram on a white background). The figure must always be represented in the position indicated in the figure. No modification, stylisation or addition may be made to this symbol (Figure 5.10).

Figure 5.9


Complementary symbols:

Complementary symbols must be used to indicate facilities existing in buildings, furniture, spaces, urban equipment and services offered. Complementary symbols are composed of figures that may be inserted in squares or circles (Figure 5.11).

Lift Escalator Escalator with step for wheelchairs

Stairs with mobile platform

Stairs

Ramp Moving walkway







International symbols for toilets:

All toilets must be marked with the international toilet symbol, in line with each situation (Figure 5.12).

Figure 5.10

Figure 5.11


Women’s toilet

Men’s and women’s toilet

Accessible women’s toilet

Accessible men’s and women’s toilet

Family toilet

Accessible men’s toilet

Accessible family toilet

Men’s toilet

Women’s toilet

Men’s and women’s toilet

Accessible women’s toilet

Accessible men’s and women’s toilet

Family toilet

Accessible men’s toilet

Accessible family toilet

Men’s toilet

International symbol for accessible toilets:

For accessible toilets, for each situation, one must add the InternationalSymbolofAccess(Figure5.13).

Visual signage:

Visual information must follow premises concerning texture, dimensions and the colour contrast of text and figures in order for them to be perceptible to people with poor eyesight. Visual information may be associated with characters in relief.

Figure 5.12

Figure 5.13


Legibility:

The legibility of visual information depends on ambient lighting, contrast and colour purity. There must be contrast between visual signage (text or figure and background) and the surface on which it is attached, making sure that the surrounding lighting (natural or artificial) does not hinder understanding of the information.

Text and figures, as well as the background of signage materials, must have a matte finish, avoiding the use of shiny or highly reflective materials.

The visibility of colour combinations may be sorted from highest tolowestinlinewithcontrast.Werecommendusingacolourcontrastof70%to100%(lightondarkordarkonlight).

Whensignageisbacklit,thebackgroundmustbeinacontrasting colour, the figure and text must be translucent andthelightmustbewhite.Whenadaptationtolowlightisnecessary for observers, one must use light text or a light figure on a dark background, maintaining the contrast.

Recommendations based on IPC requirements:

• Toiletsignage2.50minheight,tofacilitatevisibility

• SignageinlargelettersandinBrailleonalltoiletdoors

• Informationboardsfeaturinginternationalsymbols

• Markersthatcombinecolour,textureandassemblystandards along the route to direct users

• Thesymbolsmustbeinternational

• Complementarysymbolsmustbeusedtoindicateexistingfacilities in buildings, furniture, spaces, urban equipment and services offered. Complementary symbols are composed of figures that may be inserted in squares or circles (Figure 5.14)


International symbols for information

Telephone Telephone with keyboard Telephone with sound amplier

TS or TPS symbol Public telephone for deaf people at the next weighing station

NO PRÓXIMO POSTO DE PESAGEM

TELEFONE PÚBLICO PARA SURDOS

Person with reduced mobility

Pregnant woman Person carrying a child

Elderly person Obese person Figure 5.14


5.4.2 Size of symbolsThesizeofsymbolsmustbealignedwiththeobserver’sdistance.Symbolsmustcomplywithlegibility,visibilityandsizing requirements. The environment, light and colours are also important for symbols (Figure 5.15).

Line of visual horizon

Visual cone

2.00

3.00

19.1

72.1

42.288.1

1.00

0.75

0.60

0.40

64.048.0

96.068.0

51.146.0

86.0 65.0 73.0

38o

20o

50.0 51.1

84.083.052.0

Limit

LH

Visual cone


+ -

Figure 5.15


5.5 Guidelines for communication in service provisionPeople with visual and auditory disabilities make up the biggest groups with the need for equipment to support them. According to Decree 5,296/2004, the public authorities are responsible for supplying different technology resources to meet the different needs of people with auditory and visual disabilities, in order to guarantee that everybody has access to information and communication, as indicated in the following items.

5.5.1 Information(Guidelines from NBR 15,599/2008)

Servicesforprovidinginformationdirectlytousersavailable at counters, booths, kiosks or similar locations in environments with large flows of people (embarkation and disembarkation points at transport terminals, and entrances and exits at fairs, exhibitions, sports or tourist events, etc.) must be given in one of the following ways:

• InthePortugueselanguage,clearlyspokenandsufficientlyarticulated to permit lip reading, with the information politely repeated until it is understood

• Ininternationalsignlanguage(NúcleoPró-Acesso)

• InBrazilianSignLanguage,dulyidentifiedwiththeinternational symbol for deafness

• IntactileBrazilianSignLanguageorBrazilianSignLanguagein a reduced visual field, involving a deaf-blind person or a guide-interpreter able to provide information about the surroundings and context, duly identified with the symbol for deafness-blindness

• Publicinstitutionsandcompaniesthatprovidepublicservices or hold concessions for public services must widely disclose the locations, days and times of information services, for appropriate orientation and instruction, especially intended for citizens who use Brazilian SignLanguage

• Allvisualinformationintextmustmeetthenecessaryconditions for understanding and legibility of writing, as specified in NBR 9,050/2004

• Alltactileinformationmustmeetthenecessaryconditionsfor understanding, in accordance with NBR 9,050/2004

• Theremustbetactilemarkingsonthefloor,asspecifiedinNBR 9,050/2004, to guide people to the service area


• Allsoundandverbalinformationmustmeettheconditionsfor understanding speech, in accordance with NBR 9,050/2004

• Theseconditionsmustbeappliedtospoken,recorded,digitised or synthesised sound information

5.5.2 Education(Guidelines from NBR 15,599/2008)

Learningenvironmentsmustprovidethefollowing:

• Tactilemaps(withadescriptionoftheirspaces)

• Builtandmarkedspaces

• Properlylitclassrooms

• Classroomswithgoodacousticstoenablecommunication,with or without sound amplification

• Safetyandcomfortforstudents,includingtoysandfurniture

• Soundandvisualalarms

• Flashinglightstowarnofbreaksandchangesofteacher(yellow), and fires or danger (red and yellow, with faster flashing)

Schoolsmustprovidematerialresourcesandsupportivetechnologies to enable access to knowledge, such as the following:

• Opticalresourcestomagnifyimages(electronicmagnifyingglasses, screen magnification program and closed circuit TV)

• Screen-readersystem,withavoicesynthesiserand Braille display

• Computerswithavirtualkeyboard,adaptedmouse and other supportive information technology tools

• Brailletypewritersavailabletostudents

• TaperecordersandmachinesformakingBraille notes, a computer with specific software, scanners, and Braille printers

• TVsetswithdevicesforreceivingclosedcaptionsandaudio-descriptions, and a screen with dimensions proportional to the environment, in order to permit the identification of signals, whether of characters, the narrator or the Brazilian SignLanguageinterpreter,ingroupclasses


• Video,CD-ROMandDVDdevices

• Textcaptionsystemsusingastenotype,voicerecognition or another mechanism, for secondary school and/or university classes

5.5.3 Leisure and culture(Guidelines from NBR 15,599/2008)

Museums, other exhibition spaces and cultural events must offer the following:

• Spacefreefrombarriersthatimpedeaccesstoequipment or make paths unsafe or dangerous

• SpecialistcustomerserviceinBrazilianSignLanguageandwith a lip reader, properly signposted and disclosed in all promotional materials

• Tactileplansormapsormodelswithadescriptionoftheirspaces (Figure 5.16)

• Recordingswithadescriptionofenvironments,routesanditineraries featuring points of interest and works

• Examplesofbookletsandprogrammesforeventsandexhibitions, in Braille and amplified typeface

Figure 5.16


• LabelsandtextwithversionsinBrailleandinamplifiedtypeface, attached in a way that allows them to be read by people whether standing up or sitting down

• Aspecialisedaccompanimentservicetoguidepeoplewithvisual disabilities and deaf-mute people, properly publicised in a sound/tactile and signposted manner

• Otherwaysofinteractingwithandlearningabouttheexhibited works of art, such as scaled-down replicas or a spoken description of the works

5.5.4 Sports events(Guidelines from NBR 15,599/2008)

In order to meet demands, venues for sports competitions and other attractions must have accessible communication resources, such as the following:

• Tactileplansormapsormodelswithadescription of their spaces

• Recordingwithroutesanditineraries

• Signs,electronicorotherwise,visuallycommunicatingallinformation transmitted by loudspeakers

• Telephones,publictelephonesfordeafpeople,andvideophones, properly identified and signposted

• Atextcaptionsystem(throughabigscreen,anelectronicspeech transcription system or another mechanism)

Programmes and other printed informative materials, such as championship tables and information about teams, must be printed in Braille, in expanded typeface, or they must be available in electronic sound form, or available at a microcomputer terminal equipped with a screen-reading and magnification system.

Sportseventsandotherattractionsmusthavethefollowing:

• Aspecialisedaccompanimentservicetoguidepeoplewithvisual disabilities and deaf-mute people, with or without an appointment, properly publicised and signposted

• ABrazilianSignLanguageinterpretertoassistpeoplewithauditory disabilities


At sports events involving the participation of deaf or deaf-mute athleteswhouseBrazilianSignLanguage,referees,coachesand other related professionals must have basic knowledge ofBrazilianSignLanguage.Referees’signallingmustbecomplemented or replaced with signals using red flags.

5.6 Description of images and sounds(Guidelines from NBR 15,599/2008)

Image and sound description services:

• Mustsuccinctlyconveywhatcannotbeunderstoodwithouteyesight. Monotony and exaggeration must be avoided

Requirements for descriptions of images and sounds:

• Mustbecompatiblewiththeprogramme

• Mustbeobjectiveforadults’programmesandmorepoeticforchildren’sprogrammes

• Attraditionalevents,informationmustbeprovidedtofacilitate understanding of the programme

• Subjectivedescriptionsmustbeavoided

• Itisadvisablefornarrativesandannouncerstohave good diction

5.7 Real-time captions (Recommendations based on IPC requirements)

• Writtenversionofeverythingthatisspoken

• Maybepresentedonascreenoranotherspecificplacevisible to receivers

• Requirementforequipmenttoreceivethesignalssent and to transform them into captions

5.8 Technical assistanceFederal Decree 5,296/2004, Article 61:

Technical assistance is deemed to be products, instruments, equipment or technology adapted or especially designed to improve the functionality of people with disabilities or reduced mobility, favouring complete or assisted personal autonomy.


§ 1st – The elements or equipment defined as technical assistance will be certified by the competent authorities, consulting entities that represent people with disabilities.

§ 2nd – For the purposes of this Decree, guide dogs and accompanying guide dogs are considered to be technical assistance.

Guidelines from Federal Decree 5,296/2004, for the public authorities, regarding technical assistance – Article 65:

• Recognitionofthetechnicalassistanceareaasanarea of knowledge

• Promotionofinclusionofthematiccontentrelatedtotechnical assistance in professional, secondary school, undergraduate and post-graduation education

• Supportandpublicityfortechnicalandscientificworkrelated to technical assistance

• Establishmentofpartnershipswithschools,educationcentres, university teaching centres and research centres, to support professional training in the field of technical assistance

• Supportfortheeducationandtrainingoforthotists and prosthetists

Note

WehavedecidedtoprioritisetheformoftheInternationalSymbolofAccess(ISA)recommendedbyNBR9,050/2004,inwhichtheendsofthefigureformrightangles.Someguidesand files of international standards show the figure with curved edges,whichinnowayhampersrecognitionoftheISA.Thenewversion of NBR 9,050 will include the option with curved edges.


Appendix6


Organising Committee for the Rio 2016 Olympic and Paralympic Games

ACCESSIBILITY IN SPORTS VENUES, URBAN SPACES, ARCHITECTURAL SPACES, TRANSPORT AND COMMUNICATIONS

CIRCULATION AND SHARED AREAS

Equipment evaluatedName of evaluator Date of evaluation Reason for evaluation Circulation

Y N NA Possible solutionsAre differences in levels or obstacles marked with contrasting tactile warning flooring?

Is there tactile directional flooring in large circulation areas and/or along preferential circulation paths?

Accessible routes

Y N NA Possible solutionsIs there at least one accessible route that complies with the requirements of the technical accessibility guidelines document?

Do all accessible routes in the building interconnect pavements, parking areas, the entrance, grandstands, toilets, other services and facilities?

In free areas or areas of large flows, are there spaces 1.80m in diameter to permit 360° rotations?

Is minimum headroom of 2.10m guaranteed along all paths?


Pedestrian crossings

Y N NA Possible solutionsDo pedestrian crossings have a minimum width (1.50m, 4.00m or 6.00m) that is appropriate for the type of street and/or the pedestrian flow intensity?

Do circulation spaces have an obstacle-free ground?

Are there tactile ground markings?

Do pedestrian crossings contain relief and colour contrast?

Do pavement access ramps have maximum inclination of 8.33% and 5% on side rims?

Parking spaces

Y N NA Possible solutionsAre special parking spaces connected to accessible routes?

Are at least 2% of parking spaces specially reserved for people with disabilities in each parking area?

Are at least 5% of parking spaces specially reserved for elderly people in each parking area?

Do special parking spaces have minimum dimensions of 5.00 x 2.50m? In parking spaces for people with physical disabilities, is there an additional space at least 1.20m wide for transfers?


Pavements

Y N NA Possible solutionsDo pavements have a pedestrian strip free from all obstacles, hazards and any elements that interfere with airspace above the circulation strip?

Do covering and finishing materials have a regular, firm, stable and anti-slip surface under any conditions (dry or wet), minimising vibrations in wheeled objects?

Do pavements have a minimum width of 1.50m when new or 1.20m when pre-existing?

Tactile ground markings

Y N NA Possible solutionsDo tactile warning markings around obstacles make up a strip between 0.25 and 0.60m in width?

Do tactile warning markings for suspended obstacles with a height of between 0.60 and 2.10m protrude 0.60m beyond the obstacles?

Are tactile ground/floor markings visible at the minimum luminance value?

Do tactile ground/floor markings comply with the colour contrast table provided in the technical document?

Ramps

Y N NA Possible solutionsDo ramps have a maximum transversal inclination of 5%?

Do ramps at sports venues have a minimum width of 1.50m?

Do medium-and-high flow ramp landings have a minimum ramp width of 2.00m?

Do the landings of long ramps (more than 9.00m in length) have an obstacle-free area of 2.10 x 2.10m?


Stairs and steps

Y N NA Possible solutionsAre stairs associated with ramps or other vertical circulation equipment?

Do environments with stairs have minimum lighting of 100 lux?

Are there landings whenever stairs are higher than 3.20m and whenever they change direction?

Do stairs have an anti-slip, regular and firm floor surface, with detectable warning signage in a colour contrasting with the floor?

Do stairs have warning floor markings at the start and end of stairs?

Handrails

Y N NA Possible solutionsAre handrails double, with two heights (0.70 and 0.92m)?

Do handrails have an oval, ellipsoid or circular section measuring between 3.0 and 4.5cm in size?

Reception areas

Y N NA Possible solutionsDoes one part of the service desk have a maximum height of 90cm?

Does one part of the service desk have a minimum free height over the desk of 0.75m (0.73m is tolerated)?


Waiting/queuing areas

Y N NA Possible solutionsIn waiting or queuing areas, are there tactile markings demarcating the whole path and obstacles?

Snack bars/cafés

Y N NA Possible solutionsDoes the service counter have a maximum height of 0.85m, minimum headroom over the counter of 0.75m and a minimum approach depth of 0.49m?

Does the self-service counter have a minimum surface 0.30m in width by 0.20m in depth?

Are there menus on matte paper, with large, high-contrast letters and a Braille option?

Restaurants/canteens

Y N NA Possible solutionsAre there several possibilities for circulation and seating, without segregating a specific area for people with disabilities?

Are there signs with pictograms in circulation areas leading to the restaurant’s toilets?

Do at least 20% of the chairs not have arms?

Is at least a 1.60m-stretch of the counter lower in bars?

Are there menus on matte paper, with large, high-contrast letters and a Braille option?


Public access

Y N NA Possible solutionsIs there indicative, informative and directional signage throughout the access route?

Do circulation areas have contrasting colours and a minimum width of 1.40m?

Is accessible transport available near entrances?

Doors

Y N NA Possible solutionsDo two-leaf doors have a minimum span of 1.00m on at least one of the sides?

Can doors be operated manually in the event of an emergency?

Lifts

Y N NA Possible solutionsDo all floors have highly visible floor signs, in contrasting colours, on the wall opposite the lift door opening?

Are there sound devices announcing the arrival of the lift and whether it is going up or down to people outside the lift?


Lift doors

Y N NA Possible solutionsIs there a difference in level between the lift cab and external floor of no more than 10mm?

Lift cabs

Y N NA Possible solutionsDo lift cabs have minimum dimensions of 1.20 x 1.50m?

Is there a handrail all along the internal perimeter of lift cabs, with a diameter of 4.00 to 5.40cm, at a height of between 0.80 and 0.95m (a maximum height of 1.00m is permitted), able to bear a force of 700 N?

Controls/commands

Y N NA Possible solutionsIs the intercom button marked with an international symbol for telephone and Braille indication?

Does the control panel have a visual and sound indicator for the floor, direction, and door opening and closing?

Do the characters on the control panel have a minimum height of 16mm, in high or low relief of at least 0.8mm, in a colour that contrasts with the panel background?

Does the control panel have a Braille indicator in which each cell measures 7.4 x 4.7mm, located immediately to the left of the corresponding button?


Escalators and other resources

Y N NA Possible solutionsAre the edges of escalator steps marked with tactile warning marks?

Do unenclosed vertical lift platforms go up no more than 2.0m?

Do enclosed vertical lift platforms go up no more than 9.0m?

Do vertical lift platforms have a continuous lateral guardrail up to a height of 1.10m from the platform floor?

Emergency exits

Y N NA Possible solutionsAre escape/emergency circulation areas located along an accessible route leading immediately outside?

Rescue area

Y N NA Possible solutionsIs the area at least 4m2 in size, with the smallest dimension no smaller than 1.30m? In addition to this area, is there a reference module of 0.80 x 1.20m for every 500 estimated users or a fraction thereof?

Is the area located in an area protected by firewalls?

Is the rescue area’s entrance door identified with signage that is made of photoluminescent material or that is backlit?

Is the rescue area ventilated and outside the main circulation flow?


Alarms

Y N NA Possible solutionsAre escape routes and emergency exits marked with associated visual and sound alarms?

Is there tactile and visual signage informing people of the floor number, on stairs that connect the different floors, including emergency stairs, next to the fire door? (This signage may be installed on handrails.)

First aid rooms

Y N NA Possible solutionsAre they connected to the main circulation area through tactile signage in a colour that contrasts with the floor?

Are they situated in a strategic location with an outdoor area where an ambulance can park?

Evacuation instructions

Y N NA Possible solutionsAre there tactile directional floor markings, indicating the nearest accessible route to get to the exit?

Is there low lighting installed near the floor (at a height of 0.48m), functioning together with alarms?


Notes


GRANDSTANDS, TOILETS AND CHANGING ROOMS

Equipment evaluatedName of evaluator Date of evaluation Reason for evaluation Grandstands

Y N NA Possible solutionsAre at least 1% of spaces designated for people in wheelchairs?

Is there at least one seat for a companion of a person in a wheelchair?

Seat dimensions

Y N NA Possible solutionsAre accessible seats distributed in all sectors of the building, avoiding segregation in a single sector and offering fans different location and ticket price options?

Do accessible seats permit free lines of sight and the reception of sound messages without impediments?

Are railings, guardrails and sills exceeding 0.75m in height made of transparent material?

Are accessible seats connected to entrances, changing rooms, toilets, courts and other presentation areas via well-marked accessible routes?


Are priority seats 0.46m in height?

There is a 0.60m free space in front of accessible seats?

Do accessible seats have a hinged armrest?

Are seats for obese people capable of bearing at least 250kg?

Are companions’ seats located alternately with spaces for people in wheelchairs and priority seats?

Toilets

Y N NA Possible solutionsIs the maximum distance between accessible toilets and sectors with accessible seats 50m?

Are there “family” or unisex accessible toilets with an entrance that is independent from other toilets, equipped with a bench for changing clothes with minimum dimensions of 0.80m wide, 0.46m high and 1.80m long?


Number of toilets

Y N NA Possible solutionsInside toilet blocks, are at least 5% of toilet cubicles accessible?

At Paralympic arenas, is there one accessible toilet for every 15 clients who need this type of facility?

Signage for toilets and changing rooms

Y N NA Possible solutionsAre toilets marked and identified in Portuguese, in English and using graphic symbols?

Doors and entrances to accessible toilet cubicles and manoeuvring areas

Y N NA Possible solutionsAre accessible toilets distributed in all sectors of the building?

At sports venues, are measurements for sports wheelchairs taken into consideration, meaning that doors to enter changing rooms and toilets have a span of 1.00m?

Toilet cubicles

Y N NA Possible solutionsDo accessible toilet cubicles have a turning space with a minimum diameter of 1.50m?


Washbasins

Y N NA Possible solutionsIs there a minimum free space 0.73m in height between the finished floor and the lower part of the washbasin?

Do support bars have a diameter of between 0.030 and 0.045m?

Are mono mixer taps for hot and cold water used?

Are mirrors positioned so that their lower edge is at a minimum height of 0.90m?

Are mirrors positioned so that their upper edge is at a minimum height of 1.90m?

Are mirrors inclined at an angle of 10°?

Toilets

Y N NA Possible solutionsIs the height of toilets, including the seat, equal to 0.46m?

Are toilets equipped with an automatic flush mechanism or an easy-to-activate manual flush mechanism at a height of no more than 1.00m?

Do toilets have a front opening?


Support bars in toilets

Y N NA Possible solutionsDo the support bars not interfere in the transfer area and are they made of resistant material?

Do the bars follow the design configurations in the technical document in the case of conventional toilets or close-coupled toilets, whether or not there are lateral walls?

Is the diameter of the bars between 0.030m and 0.045m, and are the bars’ ends rounded?

Accessories for accessible toilet cubicles

Y N NA Possible solutionsIs the built-in toilet paper holder attached at a height of 0.55m above the finished floor and is it located at a maximum distance of 0.20m from the front rim of the toilet?

Is the non-built-in toilet paper holder attached at a height of 1.00m above the finished floor and is it aligned with the front rim of the toilet?


Bathtubs

Y N NA Possible solutionsHas a lateral transfer area (0.80 x 1.20m) been provided, offset 0.30m from the rear limit of the seat, for wheelchair users to access the bathtub?

Is the height of the platform and bathtub aligned with the wheelchair no more than 0.46m above the finished floor?

Do horizontal bars measure at least 0.80m and are they attached respectively at a height of 0.10 and 0.30m in relation to the upper edge of the bathtub?

Are the bathtub’s taps and mixer mechanisms easy to handle, with a lever-type arrangement, preferably a mono mixer?

Has an emergency device been installed next to the bathtub and shower stall to be activated in the case of a fall, attached at a height of 0.40m above the finished floor?

Urinals

Y N NA Possible solutionsDo urinals have an approach area corresponding to the reference module of 0.80 x 1.20m?

Are there vertical support bars installed at a height of 0.75m above the finished floor, with a minimum length of 0.70m, and are they situated on both sides of the urinal, with a 0.60m space between themselves and centralised in relation to the urinal’s axis?Are urinals of a colour that contrasts with the wall on which they are installed?


Changing rooms

Y N NA Possible solutionsIn addition to changing rooms for both sexes, is there a unisex changing booth with an entrance that is independent from the other changing rooms, integrated with the shower units and equipped with toilets?

Are lockers situated at a height of between 0.40 and 1.20m above the finished floor, and are their handles attached at a height of between 0.80 and 1.20m?

Do cubicles have minimum dimensions of 1.80 x 1.80m, with a horizontal surface for people to get changed on, at least 1.80m long, 0.80m wide and 0.46m in height, respecting the transfer area and free reference module (0.80 x 1.20m) and equipped with support bars?Shower stalls and cubicles

Y N NA Possible solutionsDoes the shower stall have a transfer area of 0.80 x 1.20m, including a 0.30m space in addition to an extension of the shower wall, so that the wheelchair rest can be aligned with the head of the shower seat?

Is there a foldable shower seat made of impact-resistant material, with rounded edges and an anti-slip, waterproof surface, and capable of bearing a force of at least 1.5 KN?

Is there a vertical bar attached 0.75m above the finished floor, with a minimum length of 0.70m, placed 0.45m from the front edge of the seat and in line with the end of the transfer area?

Is there a horizontal bar with a minimum length of 0.60m attached to the seat’s lateral wall, opposite the transfer area, at a height of 0.75m above the finished floor?


Observations

The line-of-sight calculation takes into consideration a series of factors and depends on the surface of the field of play. Accordingly, each stadium will require a separate calculation (Accessible Stadia Guide):

C = D (N + R) - R D + T

Where:

C ≥ 9cm, corresponding to the vertical distance from the line of the eyes of spectators who are watching the game on foot to the level of the eyes of the spectators who are in the row behind

D = horizontal distance from the eyes to the focal point in the field of play, considering the view of the whole field

N = height of the level where the accessible seats will be

R = vertical height to the focal point

T = depth of the row of seats


HOTELS AND ACCOMMODATION

Equipment evaluated Name of evaluator Date of evaluation Reason for evaluation Guests’ accessible bedrooms

Y N NA Possible solutionsAre there standard bedrooms capable of catering to everyone?

Are accessible bedrooms distributed throughout the building?

Are equipment and furniture accessible?

Are accessible bedrooms located along accessible routes?

In addition to the 5% of accessible bedrooms, are there another 10% that can be adapted to cater to everyone?


Accommodation doors

Y N NA Possible solutionsAre door spans at least 0.80m wide?

In the case of double-leaf doors, does at least one of the doors have a minimum span of 0.80m?

Is there an internal space measuring at least 1.20 x 1.20m behind the main doors of accommodation to enable them to be opened inwards?

Are lever-type door handles with rounded edges used?

Are balcony doors flush with the bedroom floor?

Is there emergency information for the escape route in visual, tactile and sound formats?

Do bathroom doors open outwards?


Accommodation doors

Y N NA Possible solutionsAre balcony doors flush with the bedroom floor?

Is there emergency information for the escape route in visual, tactile and sound formats?

Do bathroom doors open outwards?

Circulation and transfer areas

Y N NA Possible solutionsDo bedrooms have a space at least 1.50m in diameter in circulation areas where the direction changes?

Do bedrooms have a space measuring at least 0.80 x 1.20m in transfer areas, such as the bathroom, bed and chair?

Are bedrooms connected to the main accommodation areas via an accessible route?


Commands and controls

Y N NA Possible solutionsAre accommodation light switches situated at a height of 0.85 to 1.20m?

Are sockets and connectors situated at a maximum height of 0.45m above the floor?

Are switches situated in easy-to-use locations?

Beds

Y N NA Possible solutionsIs the height of the highest part of the bed between 0.44 and 0.48m above the floor?

Wardrobes

Y N NA Possible solutionsIs there a 1.50m manoeuvring space in front of the wardrobe?

Is the wardrobe equipped with a wardrobe rail installed at a maximum height of 1.20m?


Furniture

Y N NA Possible solutionsCan furniture be manually and visually reached by everyone?

Does furniture not obstruct passages and circulation areas?

Is there a minimum space of 0.70m under tables, excluding bedside tables?

Does the arrangement of furniture leave a free diameter of 1.50m, enabling a 360° rotation?

Is the height of the sideboard between 0.85 and 0.73m above the floor?

Is there at least one mirror with a minimum height of 0.30m and a maximum height that permits a person standing up to see himself/herself?

Windows

Y N NA Possible solutionsIs furniture arranged so that a person in a wheelchair can access the windows and curtains?

Are the cords no more than 1.20m in height?


Equipment

Y N NA Possible solutionsIs there at least one telephone in the accommodation that can be accessed from the bed?

Are televisions equipped with a remote control and closed caption facilities?

Bathrooms – washbasins

Y N NA Possible solutionsIs the diameter of the support bar between 3.0 and 4.5cm?

Is the support bar installed at least 5cm from the edge of the sink?

Bathrooms – sockets

Y N NA Possible solutionsIs the height of sockets between 0.40 and 1.20m?


Bathrooms – toilet support bars

Y N NA Possible solutionsCan support bars bear a force of at least 1.5 KN?

Are support bars made of resistant material that is not slippery to the touch?

Do support bars not interfere in the transfer area?

Is there a minimum distance of 0.40m between the toilet and side bar?

Is the horizontal bar 0.75m above the floor?

Do the bars follow the design configurations in the technical document in the case of conventional toilets or close-coupled toilets, whether or not there are lateral walls?

In the case of hinged side bars, do their dimensions and safety standards meet the same requirements as for fixed bars?

Bathrooms – coat hooks and miscellaneous object holders

Y N NA Possible solutionsAre coat hooks and miscellaneous object holders installed at a height of between 1.00 and 1.20m above the floor?


Bathtubs

Y N NA Possible solutionsIs there a lateral transfer area offset 0.30m from the real limit of the seat?

Do the bathtub’s horizontal bars have a minimum length of 0.60m and are they installed between 0.10 and 0.30m above the upper edge of the bathtub?

Are the bathtub platform, bathtub edges and the bottom of the bathtub made of anti-slip but non-abrasive material?

Are the bathtub’s taps and mixer mechanisms easy to handle, with a lever-type mono mixer arrangement?

Is there a communication service or an alarm installed in bathtubs, at a height that permits its use by a person in a wheelchair?

Showers

Y N NA Possible solutionsAre showers accessible to all people?

Are bathtubs and showers equipped with a lever-operated mono mixer tap and a manually operated shower hose at least 1.50m long?

Are accessible showers equipped with curtains rather than doors?


Shower stalls and cubicles

Y N NA Possible solutionsDoes the transfer area have dimensions of 0.80 x 1.20m?

Are the dimensions of the shower’s wet area at least 0.90 x 1.20m?

Is there a foldable, waterproof shower seat capable of bearing a force of 1.5 KN?

Does the shower seat have minimum dimensions of 0.40m deep, 0.45m wide and 0.46m high?

Are mixer taps of the lever-operated mono mixer type, with a height of between 0.75 and 1.00m?

Is the horizontal bar on the wall lateral to the seat no more than 0.85m from the transfer area?

If an L-shaped bar is used instead of vertical and horizontal bars, is it at least 0.70m long, at a height of 0.75m above the floor, and is its horizontal segment 0.45m from the front edge of the seat?


Kitchens

Y N NA Possible solutionsIs it possible to circulate around the kitchen, approaching and using utensils?

Do sinks have a maximum height of 0.85m and lower clearance of at least 0.73m?

Are kitchen cabinets accessible and do they have spring mechanisms for opening them?

Doors (technical specifications)

Y N NA Possible solutionsDo doors have a minimum span of 1.00m in locations allocated for sports practice?

Do doors have a minimum span of 0.85m in locations not allocated for athletes?

Are door handles easy to handle, functioning with little force?

Are door handles of the lever type, with rounded edges?


Doors (technical specifications for entering accessible stalls and manoeuvring areas)

Y N NA Possible solutionsDo external accessible toilets have an entrance that is independent from other toilets?

Are accessible toilets distributed in all sectors of the building?

Do doors have a lever-type door handle with rounded edges?

Do the doors to changing rooms and toilets at sports venues have spans of at least 1.00m?

Do the doors to changing room cubicles and toilet cubicles at sports venues have spans of at least 0.85m?

Are there drawer-type horizontal handles installed next to hinges inside doors?


Wheelchair-friendly bedrooms

Y N NA Possible solutionsDo all bedroom doors have a minimum span of 0.80m?

Is there a free space in the bedroom at least 1.20m in diameter?

Is there a minimum space of 0.90m next to the bed for transfers?

Is the height of the toilet at least 0.45m, with a lateral transfer space?

Is there a handrail or another solid structure enabling someone to support himself/herself?

Is there a shower seat with a backrest and handrails at the shower entrance and exit?

Is the height of the seat between 0.85 and 0.73m above the floor?

Are there handrails at the entrance and exit of bathtubs?


Reception areas

Y N NA Possible solutionsIs there an accessible route linking the parking area with the entrance and reception area?

Does the accessible entrance have visual and tactile signage?

Is the service desk also positioned along an accessible route?

Is the circulation area dimensioned so that people can pass through it without any difficulty?

Is the reception desk accessible to everybody?

Does the service desk for people in wheelchairs have a maximum height of 0.90m?

Is the minimum headroom over the service desk between 0.75 and 0.73m?

Is the headroom over the desk between 0.49 and 0.30m deep?


Parking areas

Y N NA Possible solutionsAre at least 2% of parking spaces accessible?

Are special parking spaces properly identified with vertical and ground signage?

Are special parking spaces associated with access ramps or lowered kerbs?

Are at least 5% of parking spaces specially reserved for elderly people in each parking area?

Do special parking spaces have minimum dimensions of 5.00 x 2.50m? In parking spaces for people with physical disabilities, is there an additional space at least 1.20m wide for transfers?

Bars/restaurants/cafés

Y N NA Possible solutionsCan visitors move easily given the arrangement of tables and chairs in use?

Is it possible for a guide dog to enter bars, cafés and restaurants?

Do the menus have options in Braille and large letters?


Observations


TRANSPORT (LAND, RAIL, MARITIME AND AIR)

Equipment evaluated Name of evaluator Date of evaluation Reason for evaluation Entrances and accessible routes

Y N NA Possible solutionsIs there a minimum number of accessible vehicles with air conditioning and seats for companions of a sufficient number?

Are there special parking spaces for accredited clients and/or people who use their own adapted vehicle?

Accessible cars, vans and taxis

Y N NA Possible solutionsDoes the evaluated vehicle enable easy, safe and autonomous access for people with disabilities or reduced mobility?

Is the path between interconnected vehicles along an accessible route?

Is the disembarkation point protected from vehicle flows?


Loading mechanisms

Y N NA Possible solutionsDo wheelchairs enter special vans and taxis using lifts or external hydraulic platforms?

Do taxis and commercial vehicles with lateral access ramps have a lowered chassis to facilitate and ensure a connection with the pavement and/or circulation area?

Buses (infrastructure required)

Y N NA Possible solutionsHave conditions and technical measures been planned so that pavements are connected to busses via an accessible route?

Buses

Y N NA Possible solutionsAre all vehicles accessible?

Are embarkation and disembarkation locations accessible?

Accessible buses or vehicles

Y N NA Possible solutionsDoes the vehicle have at least one door with a span of 1.00m?

Are there priority seats near entrances with a space for wheelchairs and people with visual disabilities accompanied by a guide dog?


Reserved seats on buses

Y N NA Possible solutionsAre there at least four reserved seats?

Are there at least two places for wheelchairs, measuring 1.20 x 0.80m?

Embarkation and disembarkation areas

Y N NA Possible solutionsIs the bus terminal connected via an accessible route, enabling integration with other transport modes and means?

Do all pavements have a height compatible with low-floored buses?

Are there priority seats or reserved areas at accessible bus stops?

Are at least 20% of seats in the embarkation area reserved, identified and signposted?

Are benches at embarkation and disembarkation points protected against the weather?

Do circulation and manoeuvring areas at bus terminals have minimum dimensions of 1.20 x 1.50m?

Do internal circulation areas at the terminal guarantee user flows and are there designated refuge and evacuation areas in the event of an emergency?


Signage and communication

Y N NA Possible solutionsIs there visual, tactile and auditory communication on buses, at bus terminals and at bus stops?

Are there tactile warning and/or directional strips orientating paths and/or warning people about obstacles or changes of direction?

Is the International Symbol of Access displayed in a visible place, associated with other information required for boarding?

Vehicle signage

Y N NA Possible solutionsDoes the International Symbol of Access have minimum dimensions of 0.30 x 0.30m on the front, side and rear sides of the vehicle?

Is there tactile signage to orientate people with visual disabilities with a guide dog in terms of the location of the vehicle’s reserved area?

Are there sound alerts outside the vehicle associated with the exit door?


Rail transport (embarkation and disembarkation)

Y N NA Possible solutionsIs there a parking area with special parking spaces near station entrances?

Is it possible to establish an accessible route between internal and external environments and in different integrated transport modes?

Is there free access to platforms?

Is the difference between the train and platform smaller than 0.03cm?

Are there any accessible toilets?

Is the gap between the train carriage and platform no bigger than 0.10m and is there a ramp crossing this distance?


Train carriages

Y N NA Possible solutionsIs the span of the entrance door at least as wide as 1.00m?

Is there a minimum space of 1.40 x 0.90m for a wheelchair in each train carriage, and are there at least two per train?

Is there an accessible route inside the train carriage that permits a person in a wheelchair to move through all spaces?

Is sound, visual and text information about stations, journeys and stops provided?

Are inter-state trains or trains outside the metropolitan area equipped with at least one accessible toilet?

Communication and signage

Y N NA Possible solutionsDo visual communication and tactile directional markings guide people with visual disabilities in terms of boarding and exit circulation inside the station?

Are there tactile warning marks in a contrasting colour with a width of between 0.25 and 0.50cm marking the edge of the platform?


Maritime transport (parking)

Y N NA Possible solutionsIs there a parking area with special parking spaces near entrances?

Ticket sales

Y N NA Possible solutionsDoes at least one service desk meet ABNT accessibility specifications?

Terminals

Y N NA Possible solutionsAre equipment, devices, information boards and other elements installed in such a way as to enable people to reach them manually and visually, permitting their use?

Does the terminal’s internal circulation area feature refuge and evacuation areas to be used in abnormal situations?

Is there at least one accessible toilet in the passenger hall?

Communication

Y N NA Possible solutionsAre printed and audio publications provided giving information on itineraries and routes?

Is the priority service signposted with pictograms?


Communication and signage

Y N NA Possible solutionsAre there warning and directional markings indicating the main entrance to the priority ticket purchase location and special boarding service area?

Infrastructure

Y N NA Possible solutionsDoes the quay or pier permit a direct connection with the vessel?

Does embarkation and disembarkation equipment have components that guarantee users’ safety?

Access

Y N NA Possible solutionsIs an accessible route to the vessel’s exit provided?


Passenger access

Y N NA Possible solutionsDo on-board seats accommodate all types of people?

Are seats and/or areas reserved for people with disabilities or reduced mobility signposted?

On vessels for fewer than 100 passengers, is at least one accessible seat and circulation on the deck guaranteed?

On vessels with toilets, is at least one of them accessible?

In the case of ships for long journeys, are at least 5% of the cabins accessible and a further 10% adaptable?

Is there a device for getting through door with sills on the deck?


Air transport (airports)

Y N NA Possible solutionsIs there an accessible route from the parking area to the service desks and then on to the aircraft?

Do terminal facilities (toilets, cash machines, kiosks, restaurants, etc.) guarantee access for people with disabilities or reduced mobility?

Do waiting rooms have a free area, permitting wheelchair users to wait outside flows of people?

Do waiting rooms have reserved seats for people with disabilities or reduced mobility?

Parking areas

Y N NA Possible solutionsAre there special parking spaces as close as possible to accessible entrances?

Are the parking area exit doors accessible?

Are special parking spaces clearly identified with the International Symbol of Access and in a contrasting colour?


Check-in areas

Y N NA Possible solutions

Is there a special check-in for people with disabilities or reduced mobility?

Do airlines offer assistance for the boarding of people with disabilities or reduced mobility?

Observations


PERCENTAGE OF ACCESSIBLE SEATS FOR WHEELCHAIRS FOR EACH PARALYMPIC SPORT

Paralympic Sports % of accessible seats for spectators in wheelchairs

Paralympic Family

Athletes Media Games Officials

Football 5-A-Side 1.0% 5-6 0 2-3 1Football 7-A-Side 1.0% 7-8 0 2-3 1Sitting Volleyball 1.0% 8-10 10 2-3 2-3Wheelchair Basketball – Prelims

1.5% 12-16 FOP* 2-3 3-4

Wheelchair Basketball – Finals 1.3% 32-40 FOP* 5-6 3-4

Wheelchair Fencing 1.5% 8-10 25 3-4 2-3

Wheelchair Rugby 1.5% 10-20 FOP* 6-10 3-4Wheelchair Tennis 1.5% 20 40 5-6 2-3Archery 1.5% 8-12 30 4-5 3-4Athletics 1.2% 70-80 50-150 20-25 7-8Boccia 1.5% 8-12 60** 3-4 3Cycling 1,0% 3-5 8 4-5 1Cycling – Road 1,0% 7-8 5 4-5 1

Equestrian 1,2% 12-15 25 5-7 2

Goalball 1,0% 3-5 0 2-3 1Judo 1.0% 3-5 0 2-3 1Powerlifting 1.5% 8-12 FOP* 3-4 7-8Rowing 1.5% 10-12 35 5-7 2Sailing - 4-5 FOP* BOAT* BOAT*Shooting 1.5% 5-6 30 4-5 4-5Swimming 1.5% 25 80 5-6 3-5Table Tennis 1.5% 20 50 7-8 3-4Para-Canoe 1.5% 10-12 35 5-7 2Para-Triathlon 1.5% 10-12 35 5-7 2

FOP* - Athletes stay in the competition area

BOAT* - Vessels will be provided to watch the competition

**45 around FOP, 15 at the stands (alternatively, all 60 may be around FOP)

This information is based on data from the 2009 version of the IPC’s Venue Design document

Regulatory references

ABNT NBR 9,050/2004, NBR 14,021/2009

Federal Government Decree 7,823 of 9 October 2012

Rio de Janeiro State Government Decree 44,035 of 18 January 2013

Green Guide by the Football Licensing Authority (FLA) – 5th version

IPC Accessibility Guide – July 2009

Denatran Resolutions 303 and 304 of 18 December 2008

These Technical Accessibility Guidelines are based on work undertaken to ensure compatibility between standards and guidelines, conducted by the Research, Teaching and Design thinking group (Núcleo Pró-Acesso) of the Federal University of Rio de Janeiro (UFRJ).

Rio 2016 Organising Committee for the Olympic and Paralympic Games

Published in February 2013 | For further information please contact us: [email protected]

Illustrations

Rafo Castro

Rio 2016 Organising Committee for the Olympic and Paralympic Games

rio2016.com

12.2013

This material shall not be duplicated by any means, except with prior and express consent (in writing) from the Rio 2016 Organising Committee for the Olympic and Paralympic Games. Authorisations for copy should be submitted by mail to [email protected]

rio 2016 accessibility guidelines english version

Design

reception areas

land transport

maritime transport

air transport

technical assistance

common areas

digital communication

accessible bedrooms