risk assessment - norton grange hotel

22
Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document. Page 1 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law. Identified Hazards Who may be affected Risk Level before control measures S x L = R Existing control measures Additional Control measures required To be actioned by Completion date Final Risk level S x L = R S L R RR S L R RR COVID-19 General Employees Customers 5 3 15 H Anyone who meets one of the following criteria must follow the Governments guidance on Self Isolation: o Has a high temperature, loss / change in taste or smell or a new persistent cough? o Is a vulnerable person (by virtue of their age, underlying health condition, clinical condition)? o Is living with someone in self- isolation or a vulnerable person. Signage to be displayed at the entrance of the facility displaying rules and warning customers not to enter the facility if they have symptoms or have tested positive for COVID-19 Guidance on self- isolation found via the Government website. Mercure Norton Grange Hotel & Spa, reserve the right to refuse accommodation or any other services to anyone displaying symptoms. Guest / Staff are welcome to use the infra- red thermometer to check temperature. Please ask at reception for more details. Rama Done 5 1 5 M Date: July 22 nd 2020 Assessors Name: Rama Arimilly Reference Number: Gym, Pool & Leisure facilities RA Pre-opening Review Date: Ongoing (as per government guidance updates) Endorsed By: Lee Douglas Signature: Lee Douglas Position: MSc Grad IOSH Health & Safety Advisor StallardKane Date: 22/07/2020 Description of assessment Coronavirus (COVID-19) – Gyms, Pool & Leisure Facilities Location Details Mercure Norton Grange Hotel & Spa – Gym, Pool & Leisure facilities

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Page 1: Risk Assessment - Norton Grange Hotel

Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

Page 1 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law.

Identified Hazards

Who may be affected

Risk Level before control measures

S x L = R

Existing control measures Additional Control measures required

To be actioned by

Completion date

Final Risk level S x L = R

S L R RR S L R RR

COVID-19

General

Employees

Customers

5

3

15

H

• Anyone who meets one of the following criteria must follow the Governments guidance on Self Isolation:

o Has a high temperature, loss / change in taste or smell or a new persistent cough?

o Is a vulnerable person (by virtue of their age, underlying health condition, clinical condition)?

o Is living with someone in self-isolation or a vulnerable person.

• Signage to be displayed at the entrance of the facility displaying rules and warning customers not to enter the facility if they have symptoms or have tested positive for COVID-19

• Guidance on self-isolation found via the Government website.

• Mercure Norton Grange Hotel & Spa, reserve the right to refuse accommodation or any other services to anyone displaying symptoms.

• Guest / Staff are welcome to use the infra-red thermometer to check temperature. Please ask at reception for more details.

Rama Done

5

1

5

M

Date: July 22nd 2020

Assessors Name: Rama Arimilly Reference Number:

Gym, Pool & Leisure facilities RA Pre-opening

Review Date: Ongoing (as per government guidance updates)

Endorsed By: Lee Douglas Signature: Lee Douglas Position: MSc Grad IOSH Health & Safety Advisor StallardKane

Date: 22/07/2020

Description of assessment Coronavirus (COVID-19) – Gyms, Pool & Leisure Facilities

Location Details Mercure Norton Grange Hotel & Spa – Gym, Pool & Leisure facilities

Page 2: Risk Assessment - Norton Grange Hotel

Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

Page 2 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law.

• Should employees find they have a new, persistent cough and/or a high temperature and live alone then they are to self-isolate for 7 days.

• Should employees disclose that personnel living with them are showing the above symptoms, they must stay at home for 14 days from the day the first person got symptoms.

Identified Hazards

Who may be affected

Risk Level before control measures

S x L = R

Existing control measures Additional Control measures required

To be actioned by

Completion date

Final Risk level S x L = R

S L R RR S L R RR

COVID-19

Lack of

awareness

Employees 5

3

15 H

• The latest government campaign posters will be displayed in all entrance areas and in suitable places around the facility.

• Facility rules will be communicated to all customers and employees.

• Regular briefings will be carried out, warning employees of the risks posed by the virus as well as the control measures outlined in this assessment and government guidance.

• Updates will be communicated when new guidance is released and when the contents of this risk assessment are updated.

• We will continually adopt and review new government / WHO guidance as and when it is available.

• All employees must be trained on first day return to work with all mandatory training.

• Daily briefings to be used to effectively communicate.

• All employees to be

trained to approach their

departmental ALLSAFE

champions if any doubts

or questions.

GM & ALL SAFE champions &

On a daily basis

5

1

5

M

Page 3: Risk Assessment - Norton Grange Hotel

Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

Page 3 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law.

Identified Hazards

Who may be affected

Risk Level before control measures

S x L = R

Existing control measures Additional Control measures required

To be actioned by

Completion date

Final Risk level S x L = R

S L R RR S L R RR

COVID-19

Somebody

showing

Symptoms

Employees

Customers

5

3

15

H

• Up on entry all members temperature checks will be done & if it is above 37.8 degrees C, they will not be permitted to enter in to building.

• Customers will be asked if they are suffering any symptoms on arrival and refused entry if they are, or it is suspected.

• Return home immediately

• Avoid touching anything

• Cough or sneeze into a tissue and put it in a bin, or if they do not have tissues, cough, and sneeze into the crook of their elbow.

• They must then follow the guidance on self-isolation and not return to the facility until their period of self-isolation has been completed.

• Contact with personnel suspected of having caught COVID-19 will be avoided.

• Request that the individual be tested as per the test and trace guidelines

• If a positive test is given, assess all other employees/customers who may have been in contact with the individual for 15 minutes or over and then follow the current government self-isolation and test and trace guidelines

• ALLSAFE stringent cleaning protocol must be used as soon as positive case is notified.

• Areas / items that have been accidently touch must be thoroughly cleaned.

• Employees must wash their hands thoroughly for 20 seconds after any contact with someone who is unwell with symptoms consistent with coronavirus infection.

• If a member of staff has helped someone who was taken unwell with a new, continuous cough or a high temperature they must follow the government guidelines on self-isolation.

• Areas / items that have been accidently touch must be thoroughly cleaned by using Oxivir disinfectant.

• Hotel got infra-red thermometer to conduct temperature checks.

• A sign displaying at the main entrance warning all users not to enter in case of any Covid-19 symptoms

ALLSAFE & COVID champions –

• Rama

• Aatheef

• Eneida

• Carol

• Emilia

• Deepak

• Elvis

• Craig

• Hannah

Process in place which needs to be followed on regular basis

5

1

5

M

Page 4: Risk Assessment - Norton Grange Hotel

Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

Page 4 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law.

Identified Hazards

Who may be affected

Risk Level before control measures

S x L = R

Existing control measures Additional Control measures required

To be actioned by

Completion date

Final Risk level S x L = R

S L R RR S L R RR

Travelling to and

from the facility

Catching and

Spreading

Car sharing and

the use of public

transport

Employees

customers

5 3 15 H • Where possible all employees should travel to work alone using their own transport.

• Employees/customers will be encouraged not to use public transport by providing more car parking spaces and space for bike.

• If employees have no option but to share transport:

o Journeys should be shared with the same individuals and with the minimum number of people at any one time

o Good ventilation (i.e. keeping the windows open) and facing away from each other may help to reduce the risk of transmission

o The vehicle should be cleaned regularly using gloves and standard cleaning products, with particular emphasis on handles and other areas where passengers may touch surfaces

• Hand cleaning facilities to be provided at all entrances and exits of the facility and employees to be told to wash their hands immediately when entering.

• We will ask employees to inform us if they are leaving the country.

• Emergency procedure to be reviewed and communicated on how someone taken ill would get home or to hospital

• Employees will be encouraged to cycle to work.

• COVID 19 employee

code of conduct to be

signed by all employees

All employees On daily basis 5 1 5 M

Page 5: Risk Assessment - Norton Grange Hotel

Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

Page 5 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law.

Identified Hazards

Who may be affected

Risk Level before control measures

S x L = R

Existing control measures Additional Control measures required

To be actioned by

Completion date

Final Risk level S x L = R

S L R RR S L R RR

Keeping

customers and

visitors safe

Managing

Contact

Customers interaction

within staff and others in the

facility

Catching /

Spreading

Employees

Customers

5

3

15

H

• Customers and visitors will be given guidance on the facility’s COVID-19 arrangements prior to arrival where possible.

• Suitable signage of arrangements will be displayed throughout the facility.

• Handwashing or hand sanitising facilities will be available at entrances and exits with both employees and customers encouraged to use on arrival and exit.

• The facility will encourage attendees to arrive in kit and travel home to shower and change.

• We will actively discourage the members to the use of changing rooms and shower facilities where possible, however, facilities will be available for participants with

• Additional staff or Supervision to be in place to ensure compliance in social distancing near busy areas – such as queuing areas outside.

• Regular announcements to remind customers to follow social distancing advice and clean their hands regularly.

• Sauna’s and steam rooms to remain closed until further guidance is provided.

Hannah & Team

On daily basis

5

1

5

M

• We will provide relevant government guidance in line with the area / country that they are visiting.

• Self-isolation will be enforced in line with the area / country guidance.

• Employees should avoid public transport. Where public transport is the only option for employees – employees must wear face covering during travel. Employees must come in personal clothing and change to work uniform by using guest toilets.

Page 6: Risk Assessment - Norton Grange Hotel

Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

Page 6 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law.

disabilities or special needs and after swimming.

• Raised voices will be discouraged during training sessions given by coaches or instructors.

• The facility will refrain from providing music or broadcasts that may encourage attendees to raise voices.

• Attendees will be encouraged not to share equipment.

• Hand sanitising stations will be provided throughout the facility and customers encouraged to use when touching communal surfaces.

• Doors and windows will be fixed open to allow for additional ventilation.

• Where possible, equipment will be readily accessible to reduce the need to open storage compartments, lockers, trunks, drawers.

• Handling of paperwork will be reduced by enabling processes to be carried out electronically.

• Fitness equipment will be kept at a suitable distance apart to maintain social distancing guidelines of 2m or 1m plus mitigation where 2m is not possible.

• Floor tape placed around equipment to denote social distance.

• Classes are temporarily suspended till further notice

• Pools and flumes will only be used following social distancing guidelines including no overtaking.

Page 7: Risk Assessment - Norton Grange Hotel

Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

Page 7 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law.

• With 3-meter square space per bather we can accommodate 48 bathers in the pool. However, based on maxim 30 people gov update, we will only accommodate max 30 bathers in our indoor swimming pool at any given time.

• Indoor Jacuzzi capacity is capped at maximum 2.

• Hydro pool capacity is capped at maximum 4.

• Gym space is extended to Springhill 1 &2. All equipment is spaced with 2-meter distance or more. Both areas of gym got adequate ventilation and windows for fresh air.

Identified Hazards

Who may be affected

Risk Level before control measures

S x L = R

Existing control measures Additional Control measures required

To be actioned by

Completion date

Final Risk level S x L = R

S L R RR S L R RR

Keeping

customers and

visitors safe

Managing

Contact

Customers interaction

within staff and others in the

facility

Continued

Catching /

Spreading

Employees

Customers

5

3

15

H

• Use of alternate lockers in changing rooms.

• Shared items will be avoided including, towels, robes, balls, weights unless they can be cleaned or sanitised between uses.

• Water fountains only to be used for filling bottles and containers and not face to tap drinking with suitable signage displayed.

• Written or spoken communication will be carried out both inside and outside the facility to remind the public and staff of COVID-19 arrangements.

Hannah & Team

On daily basis

5

1

5

M

Page 8: Risk Assessment - Norton Grange Hotel

Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

Page 8 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law.

Identified Hazards

Who may be affected

Risk Level before control measures

S x L = R

Existing control measures Additional Control measures required

To be actioned by

Completion date

Final Risk level S x L = R

S L R RR S L R RR

Keeping

customers and

visitors safe

Managing

Capacity in Pool

& Gym

Customers interaction

within staff and others in the

facility

Catching /

Spreading

Employees

Customers

5

3

15

H

• Maximum capacities are listed below

- 1 member per equipment in the gym

- Spring hill Maximum 14 users

- Gym maximum 17 users

- ladies’ toilets, changing rooms, shower cubic & Ladies disabled cubic = 23 maximum

- Gents toilets, changing rooms, shower cubic & gents disabled cubic = 22 maximum

- Disables changing room = 1 user

- Swimming pool = 30 bathers

- Hydro pool = 4 bathers

- Jacuzzi = 2 bathers

• With 3-meter square space per bather we can accommodate 48 bathers in the pool. However, based on maxim 30 people gov update, we will only accommodate max 30 bathers in our indoor swimming pool at any given time.

* these will be monitored on hourly basis.

• Close the middle cubic in both ladies and gents’ showers

• Classes are suspended at this moment.

• With local measures introduced in Rochdale Borough on 17th July, we are in line with both.

• Where queuing is unavoidable, outdoor spaces will be used where available and safe.

• Paint markings clearly identifying social distancing is in place.

• Outside queues will be managed to ensure they do not cause risk to individuals, other businesses or additional security risks. Adjustments will be provided for disabled customers.

• Swimming pool numbers to be restricted to allow 3sqm per person.

• Swimming pool will be divided into 2 separate lanes with a maximum number of people in each lane of 15 per lane. 1 is a medium and 1 is a

Rama & Hannan & team

On daily basis

5

1

5

M

Page 9: Risk Assessment - Norton Grange Hotel

Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

Page 9 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law.

• Where activities or classes cannot be completed, maintaining social distancing guidelines, then these may be suspended.

• Additional needs of customers with disabilities will be taken into consideration as required.

• Employees will be patrolling constantly to ensure social distance & hygiene regimes are maintained

slow pace lane based on ability or preferred swimming stroke.

• Swimmers must follow a one-way system in their lane.

• Overtaking is not permitted.

• Butterfly to be discouraged, particularly in busy periods.

• When swimmers stop for a rest they must be encourage to face away from the lane keep to the edge.

Identified Hazards

Who may be affected

Risk Level before control measures

S x L = R

Existing control measures Additional Control measures required

To be actioned by

Completion date

Final Risk level S x L = R

S L R RR S L R RR

Keeping

customers and

visitors safe

Moving

In/Out/Through

the facility

Customers interaction

within staff and others in the

Facility

Employees

Customers

5

3

15

H

• In order for a smooth in& out flow of members we introduced KEEP RIGHT directions, as one-way system is not possible with current layout of the club.

• Signage and floor markings will be in place to show and remind customers of arrangements in place that should be followed.

• 2-way-Radio’s to be used to reduce the need for staff to move around the premises.

• Entrance double doors

will be kept open.

• Sanitizing station at the

entrance

Hannah & Team Ongoing process

5

1

5

M

Page 10: Risk Assessment - Norton Grange Hotel

Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

Page 10 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law.

Catching /

Spreading

• Reception area is redesigned to reduce congestion at entrances.

• Lifts will operate at a reduced capacity 1 at a time or guests from 1 room at time.

Identified Hazards

Who may be affected

Risk Level before control measures

S x L = R

Existing control measures Additional Control measures required

To be actioned by

Completion date

Final Risk level S x L = R

S L R RR S L R RR

Keeping

customers and

visitors safe

Test and Trace

Spectators and

Children

Customers interaction

within staff and others in the

Facility

Catching /

Spreading

Employees

Customers

5

3

15

H

• Names and contact details for customers will be obtained and retained for 21 days in order to follow test and trace procedures if a customer falls ill with the virus.

• Customers that are accompanied by children will be reminded that they are responsible for supervising them at all times and should follow social distancing guidelines.

• Ratio of 1 adult/child will be requested.

• Data entry sheets are

located at club reception.

• Only visitors (not

residents, not members)

to fill the data entry

sheets and drop them in

lockable letter box.

• Rama to collect the data

on daily basis from this

lockable box.

• Enter the data on

password secured excel

sheet.

• Shred the paper copy as

GDPR with a electronic

shredder

• After 21 days the data to

be deleted from excel

sheet.

Hannah & Rama

On daily basis

5

1

5

M

Page 11: Risk Assessment - Norton Grange Hotel

Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

Page 11 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law.

Identified Hazards

Who may be affected

Risk Level before control measures

S x L = R

Existing control measures Additional Control measures required

To be actioned by

Completion date

Final Risk level S x L = R

S L R RR S L R RR

Social

Distancing for

Instructors,

Coaches, or

Employees

Catching /

Spreading.

Employees

Customers

5

3

15

H

• Arrival and departure times will be staggered to reduce congestion.

• Movement around the venue will be reduced by the use of radios, phones or other electronic devices when sending orders to bars or kitchens.

• Job location rotation will be reduced by assigning specific employees to areas.

• Layout of the venue has been reviewed to ensure employees work further apart from each other where possible.

• Where working further apart is not possible, working side by side or facing away from each other will be encouraged.

• Contactless payments, access to facilities, lockers and other storage will be encouraged.

• Facilities reviewed to identify what equipment can be used safely.

• Thorough cleaning of equipment between

• uses.

• PPE is provided to all employees

• Mask & gloves are mandatory for all club staff.

• Oxivier disinfectant to be used.

• Alcohol based hand sanitizer based at reception

• To reduce the speard of virus, we operate no cash policy. Only contactless payments or direct debits will be accepted.

Hannah & Team On daily baisi

5

1

5

M

Page 12: Risk Assessment - Norton Grange Hotel

Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

Page 12 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law.

Identified Hazards

Who may be affected

Risk Level before control measures

S x L = R

Existing control measures Additional Control measures required

To be actioned by

Completion date

Final Risk level S x L = R

S L R RR S L R RR

Managing

service of food

and drink

Catching /

Spreading

Employees

Customers

5 2 10 H Please note - It is very unlikely that coronavirus can be contracted from food.

• The facility will follow the bar and restaurant government guidance where located in the facility.

• Social distancing guidelines of 2m, or 1m plus where 2m is not possible, will be maintained when taking orders from customers, this may include, screens or face coverings or pre-orders to be taken prior to arrival

• Floor markings will be located to remind customers to maintain social distancing.

• The venue will minimise customer self-service of cutlery and condiments to reduce transmission by providing cutlery and condiments only when food is served.

• The venue will look to provide disposable condiments.

• Contactless payments will be used where possible whilst maintaining social distancing guidelines.

• Contact between employees and customers will be reduced at points of service by using screens or tables at tills.

• Supervision to be in place to ensure compliance

• Review return to work procedure to include COVID19 self-isolating requirements

• Full food safety and HACCP controls in place

Hannah & Team On daily basis 5 1 5 M

Page 13: Risk Assessment - Norton Grange Hotel

Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

Page 13 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law.

Identified Hazards

Who may be affected

Risk Level before control measures

S x L = R Existing control measures Additional Control measures

recommended To be

actioned by Completion

date

Final Risk level S x L = R

S L R RR S L R RR

Hygiene

Handling of cash at reception

Employees

Visitors

Customers

Contractors

5

3

15

H

• Hand sanitiser will be available at various points throughout the facilities with cleaning instructions. This must be used before, during and after using equipment / machinery.

• Cleaning products will be made available and must be used to wipe down equipment before & after use, particularly highly touched areas to wipe bodily fluids (i.e. spit, sweat etc.).

• All users must bring their own clean towel to use whilst in the facilities.

• All users must bring their own drinks.

• Adequate ventilation and sufficient circulation space to be provided around equipment, instructors, particularly in high intensity areas.

• Ventilation must be 100% fresh air and turned on 24 hours.

• Ventilation fans should be run at full speed with dampers open.

• Signage to be displayed in

reception making people aware

of the need to wash / sanitise

hands regularly before, during

and after physical activity.

• Contactless payments

encouraged.

• Paperless processes (i.e. for

bookings) to be used where

possible. Any receipts to be

provided electronically.

• Sauna / steam room must

remain out of use as risk of

transmission unknown.

• Water fountains for drinking will

not be in use.

• Disposable towels to be made

available.

• Foot pedestal closed lid bins to

be provided around the

facilities, particularly the gym,

for disposal of used disposable

towels.

Hannah & Team

On going process

5 1 5 M

Page 14: Risk Assessment - Norton Grange Hotel

Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

Page 14 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law.

Identified Hazards

Who may be affected

Risk Level before control measures

S x L = R

Existing control measures Additional Control measures required

To be actioned by

Completion date

Final Risk level S x L = R

S L R RR S L R RR

Welfare Facilities

Including

changing rooms,

showers and

customer toilet

areas

Catching /

Spreading

Employees

Customers

5

3

15

H

• All people to arrive in sports clothing / swimwear ready to use facilities

• Signs and posters displayed to build awareness of good handwashing techniques and the need to increase handwashing frequency.

• Communal showers are reduced by closing the middle cubic to ensure 2-meter distance.

• Hand soap and hot water / hand sanitiser to be available in changing rooms.

• Disposable hand towels to be used for drying hands.

• Showers and changing rooms will maintain social distancing guidelines with personal items discouraged.

• Limited locker availability at social distancing spacing.

• Facility to encourage limited time in changing rooms.

• Enhanced cleaning schedule for welfare facilities.

• Welfare facilities will contain suitable levels of soap and 60% + anti-viral gel at entry points.

• In both Ladies & Gents facilities we closed every other cubical, sink and urinal from use to maintain social distancing.

• Additional staff to be in place to maintain good hygiene levels

• Face shields, Gloves and Face coverings should be available to employees who cannot avoid breaching the social distancing guidelines when working in the welfare area.

• People to enter changing rooms from corridor and enter the pool to pool side. When leaving, the same process should be followed.

Hannah & Team On daily basis 5

1

5

M

Page 15: Risk Assessment - Norton Grange Hotel

Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

Page 15 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law.

Identified Hazards

Who may be affected

Risk Level before control measures

S x L = R Existing control measures Additional Control measures

recommended To be

actioned by Completion

date

Final Risk level S x L = R

S L R RR S L R RR

Contaminated Machinery and

Equipment

Lack of cleaning

Bodily fluids from sweating,

breathing heavily etc.

Employees

Visitors

Customers

Contractors

5

3

15

H

• Cleaning wipes will be made available and must be used to wipe down equipment (e.g. mats, weights, machines etc.) after each use.

• Swimming pool is maintained regularly to ensure clean.

• Doors to be fixed open where safe to do so to avoid people having to touch door handles.

• All machinery and equipment to be readily available so that people do not have to open things (e.g. drawers, storage compartments etc.) to access.

• Significant contact surfaces (e.g. gym equipment / machines, door handles etc.) will be cleaned throughout the day internally by employees.

• Cleaning to be adopted by cleaners to equipment between each time slot. The gym will be closed for a sufficient time between each time slot.

Hannah & Team

On daily basis 5 1 5 M

Identified Hazards

Who may be affected

Risk Level before control measures

S x L = R

Existing control measures Additional Control measures required

To be actioned by

Completion date

Final Risk level S x L = R

S L R RR S L R RR

Welfare Facilities

Including

changing rooms,

showers and

customer toilet

areas

Continued

Employees

Customers

5

3

15

H

• Increase cleaning regime for toilet facilities particularly door handles, locks, and toilet flush. Regularly check soap and sanitiser levels.

• Bin to be emptied on a regular basis

• Air extraction and ventilation

• Ventilation should be fresh air and not recirculated.

Hannah & Team On daily basis 5

1

5

M

Page 16: Risk Assessment - Norton Grange Hotel

Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

Page 16 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law.

Catching /

Spreading

• Increased ventilation by opening windows

• Ventilation systems to be run 24hrs/day.

• Increased filter change in ventilation systems to be done by Booths AC.

Identified Hazards

Who may be affected

Risk Level before control measures

S x L = R

Existing control measures Additional Control measures required

To be actioned by

Completion date

Final Risk level S x L = R

S L R RR S L R RR

Receiving

Deliveries to the

facility

Catching /

Spreading.

Drivers

Employees

Customers

5

3

15

H

• All deliveries to be pre-arranged where possible.

• All delivery drivers to wear PPE if not PPE must be provided to delivery drivers

• Pre-arranged loading/unloading area defined at the paint shed

• Wash hands both before and after if you have to load/unload goods and materials.

• Same pairs of employees used where more than 1 person is needed for deliveries.

• Social distancing guidelines will be followed when putting away or replenishing materials.

• Remember, wearing gloves more than once will not provide you with suitable protection, the virus may remain on the surface of the glove and be passed around the same as on your hands.

• Any drivers delivering to the facility who display symptoms will be refused entry to the venue and will not be offloaded

Hannah & Team On daily basis 5

1

5

M

Page 17: Risk Assessment - Norton Grange Hotel

Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

Page 17 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law.

Identified Hazards

Who may be affected

Risk Level before control measures

S x L = R

Existing control measures Additional Control measures required

To be actioned by

Completion date

Final Risk level S x L = R

S L R RR S L R RR

Cleaning Duties

Catching /

Spreading

Employees, Customers

5 3 15 H • The minimum PPE to be worn for cleaning an area where a person with possible or confirmed coronavirus (COVID-19) is disposable gloves and an apron.

• Enhanced cleaning procedures are in place across the facility. Paying particular attention to frequently touched areas and surfaces:

o Work areas and equipment including stationary gym equipment between uses

o Free weights, mats, balls etc

o Taps and washing facilities

o Toilet flush and seats

o Door handles and push plates

o Handrails on staircases and corridors

o Lift and controls

o Food preparation and eating surfaces

o Remote controls

o Use disposable cloths or paper roll and disposable mop heads, to clean all hard surfaces, floors, chairs, door handles and sanitary fittings.

• Ensure suitable COSHH assessment is in place and users / cleaners have had suitable training on effecting cleaning.

• Supervision to be in place to ensure compliance

• Oxivier disinfectant to be used.

Hannah & Team On daily basis 5 1 5 M

Page 18: Risk Assessment - Norton Grange Hotel

Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

Page 18 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law.

• Rubbish collection and storage points are increased and emptied regularly throughout and at the end of the day.

• Hands will be washed before handling

plates and cutlery.

Identified Hazards

Who may be affected

Risk Level before control measures

S x L = R Existing control measures Additional Control measures required

To be actioned by

Completion date

Final Risk level S x L = R

S L R RR S L R RR

Applying First

Aid

Catching and

Spreading while

delivering first aid

response

First Aider/Responder

Person requiring assistance

5

3

15

H

• Provide additional PPE for all first aiders, this should include face mask, face shield, latex/Nitrile gloves and disposable apron.

• Gloves aprons and masks should be disposed of after use and face shield cleaned.

• Limit access to first aid facilities to only trained first aid personnel and/or appointed person(s)

• First aiders must make sure that they wash their hands or use a 60% + alcohol gel, before and after treating a casualty.

• Ensure that they do not cough or sneeze over a casualty when treating them.

CPR - cardiopulmonary resuscitation

• If an adult is unresponsive and not breathing normally, call 999 or 112 for emergency help and start CPR straight away.

• Do not perform rescue breaths on the casualty when performing CPR!

• Contents of this risk assessment communicated to all first aiders

• If any symptoms develop following treatments ensure, they follow government advice on testing tracing and isolation

Hannah & First aiders in the club

On daily basis 5

1

5

M

Page 19: Risk Assessment - Norton Grange Hotel

Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

Page 19 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law.

• Before you start CPR, use a towel or piece of clothing, and lay it loosely over the mouth and nose of the casualty

• All non-disposable equipment used must be thoroughly cleaned with antiviral agents immediately after use.

Identified Hazards

Who may be affected

Risk Level before control measures

S x L = R

Existing control measures Additional Control measures required

To be actioned by

Completion date

Final Risk level S x L = R

S L R RR S L R RR

Vulnerable

Groups

‘Increased Risk’

Employees

Employees 5 4 20 VH • Employees known to be at an increased risk of severe illness from coronavirus (COVID-19) to be particularly stringent in following social distancing measures.

• For employees with an underlying health condition, as per the above list, the government “strongly advises” that you work from home where possible. If your job isn’t suitable for home working the employer will consider offering you furloughed, temporarily re-deployed to a role that would allow home working for the duration of this crisis, or undertake a risk assessment to identify any additional steps that need to take, such as re-allocating some duties or providing additional personal protective equipment.

• Reissue medical questionnaires to all employees and review.

Rama On the first day return to work

5 1 5 M

Identified Hazards

Who may be affected

Risk Level before control measures

S x L = R

Existing control measures Additional Control measures required

To be actioned by

Completion date

Final Risk level S x L = R

S L R RR S L R RR

Page 20: Risk Assessment - Norton Grange Hotel

Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

Page 20 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law.

“at-risk”

employees

there are some

clinical conditions

which put people

at even higher risk

of severe illness

from COVID-19

Employees 5 4 20 VH • There are some clinical conditions which put people at even higher risk of severe illness from COVID-19, These people may have received letters from the NHS to state that they must self-isolate for a specific period of time. People falling into this group are those who may be at particular risk due to complex health problems.

• Reissue medical questionnaires to all employees and review.

Rama On the first day return to work

5 1 5 M

Guidance Notes

SE

VE

RIT

Y

5 5 10 15 20 25

4 4 8 12 16 20

3 3 6 9 12 15

2 2 4 6 8 10

1 1 2 3 4 5

1 2 3 4 5

LIKELIHOOD

LIKELIHOOD

5 Almost Certain – Very High Risk

4 Probable – High Risk

3 50/50 – Medium Risk

2 Improbable – Low Risk

1 Almost impossible – Low Risk

SEVERITY

5 Fatality – Very High Risk

4 Severe incapacity – High Risk

3 Absent 3 weeks – Medium Risk

2 Absent less than 1 day – Low Risk

1 Insignificant – Low Risk

Page 21: Risk Assessment - Norton Grange Hotel

Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

Page 21 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law.

Additional comments:

1. This risk assessment needs to be discussed with employees to ensure that they are fully aware of all control measures

2. Employees are to sign an acknowledgement sheet for their understanding of this risk assessment

3. The risk assessment is to be reviewed on an ongoing basis as per government guidance

4. This risk assessment must be approved by the nominated person for health and safety before being issued as a live document

Assessor 1 name: Rama Arimilly Signature: Rama Arimilly Date: 22/07/2020

Assessor 2 name: Hannah Ashton Signature: Hannah Ashton Date: 22/07/2020

1–4 LOW 5–9 MEDIUM 10–15 HIGH 16–25 VERY HIGH

Continue with existing control, however monitor for changes.

Implement any additional control measures required, within the

timescales given in the risk assessment.

Requires attention to reduce the rating as well as regular ongoing monitoring.

Implement any additional control measures required, within the

timescales given in the risk assessment.

Requires immediate attention to bring the risk down to an acceptable level.

Implement the control measures required, within the timescales given

in the risk assessment and continue to review working practices to reduce the probability of an accident to the lowest

possible level.

Stop immediately – the risk is too high.

Take immediate action to reduce the risk to

the lowest level possible.

Page 22: Risk Assessment - Norton Grange Hotel

Risk Assessment NOTE: Before completing this risk assessment please see guidance notes towards the end of the document.

Page 22 of 22 © Stallard Kane Ltd Every effort has been made by Stallard Kane Ltd to ensure that the information given is accurate and not misleading. However, we cannot accept responsibility for any loss or liability perceived to have arisen from the use of any such information. Only Acts of Parliament and Statutory Instruments have the force of law and only the courts can authoritatively interpret the law.

I, the undersigned, have been fully briefed on this risk assessment and other control measures in place to reduce the risk of injury to the lowest possible level. I fully understand my duties as an employee, to follow the control measures in this risk assessment and the method statement.

Employee name Job description Date Employee comments/recommendations Signature