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THURSDAY – JANUARY 15, 2015 8:00 a.m. – 8:15 a.m. Welcome and Opening Remarks Karen Reynolds, Director of Properties Raleigh Durham Airport Authority

Karen Reynolds has been with the Raleigh Durham Airport Authority for 20 years. Her current role is the Director of Properties with responsibilities including planning, directing, and organizing property and contract management functions for the Authority. Encompasses leasing of Airport space and property, management of tenant relationships and contractual arrangements for passenger and cargo air carriers, rental car companies, fixed base and other general aviation operators, government tenants, airfield service providers, and non-concession terminal tenants. In addition, is responsible for management of the Authority’s insurance program and performing other risk management functions for the Authority, including identifying and managing exposures and management of the relationships with the Authority’s insurance agent, broker and carriers.

Karen is a summa cum laude grade of North Carolina State University with Bachelor of Arts in Political Science and minor in Law & Philosophy. She is also a member of the Phi Beta Kappa Honor Society. She holds an Accredited Commercial Manager (ACoM) certification through the Institute of Real Estate Management.

Risk Management Conference Speaker Biographies

January 14 – 16, 2015 • Westin San Diego • San Diego, CA

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Angela Shafer-Payne, Vice President of Operations San Diego Regional Airport Authority

Angela Shafer-Payne is Vice President of Operations at the San Diego County Regional Airport Authority. In her capacity as Vice President, Ms. Shafer-Payne is responsible for day-to-day operations of the San Diego International Airport including airside and landside operations, public safety and security, ground transportation, facilities maintenance, and concession program. Ms. Shafer-Payne oversees a 94 million dollar budget and 187 employees. Ms. Shafer-Payne has been with San Diego International Airport since 1995. Prior to her appointment to Vice President, she was the staff lead for the creation of an independent airport authority in 2002. Ms. Shafer-Payne is involved in numerous industry associations and is often called upon to speak nationally on a variety of airport topics. Her passion for aviation, commitment to customer service, and a drive to set the example, motivates those around her.

Ms. Shafer-Payne received a Bachelor of Business Administration with a major in Airport Administration from the University of North Dakota and she holds an Instrument Rated Pilot’s License.

THURSDAY – JANUARY 15, 2015 8:25 a.m. – 9:15 a.m. General Session 1 – Property Market Overview Erik Nikodem, Property Executive – Americas Region AIG Erik Nikodem is the Global Property Executive, Americas Region, for AIG Property Casualty. He is responsible for the leadership, strategic planning and profitability of AIG’s Commercial and Energy Property businesses in the United States, Canada, Latin America and the Caribbean. Mr. Nikodem has been a leader in the insurance industry for over twenty years. He has considerable experience managing both underwriting and brokerage teams. His technical expertise spans all lines of property insurance. Prior to assuming his current position, Mr. Nikodem served as the Property Executive for the U.S. and Canada Region for AIG Property Casualty. Prior to that position, Mr. Nikodem served as Executive Vice President, Lexington Insurance Company where he oversaw the commercial property and energy portfolios. Mr. Nikodem re-joined AIG in 2009 from AON Benfield (Bermuda), where he was a Senior Vice President overseeing the North American property facultative reinsurance division. Earlier in his career, Mr. Nikodem founded and was President of Cooper Gay Risk Services. He also held successive underwriting, management and executive positions at both Lexington Insurance Company and the Continental Insurance Company. Mr. Nikodem received a Masters of Business Administration from Southern New Hampshire University and a Bachelor of Science, Management Information Systems from Rochester Institute of Technology.

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Daniel J. Howell, Senior Executive Vice President & Managing Director – Public Entity Group Alliant Insurance Services, Inc

Daniel Howell is Senior Executive Vice President & Managing Director for the Public Entity Group of Alliant Insurance Services. The Public Entity Group ranks among the nation’s leaders in providing insured and self-insured products to public entities. Daniel has worked primarily with public entities for over 25 years, including cities, states, schools, universities, port authorities and special districts. He has developed and administered several risk pooling programs. Daniel is an active member of the State Bar of California and holds the CPCU and ARM-P designations.

Doug Wozniak, Senior Vice President – Public Entity Group Alliant Insurance Services, Inc

Douglas Wozniak is a Senior Vice President in the Public Entity Group of Alliant Insurance Services. Doug has worked with public entities across the United States for the last 18 years including municipalities, counties, states, schools, port authorities, and special districts. He specializes in excess and reinsurance placements for joint power authorities, risk retention groups, and pooling arrangements. He has developed joint purchase programs on the west coast for both marine exposures as well as earthquake and flood coverages. Doug also holds his AAI designation.

THURSDAY – JANUARY 15, 2015 9:25 a.m. – 10:15 a.m. Concurrent Session 2a – Airports Risks---Will Your Indemnification and Insurance Provide Coverage? Chris Kende, Member – Global Insurance Department Cozen O’Connor

Christopher B. Kende is resident in the New York Downtown office where he is a member of the firm's Global Insurance Department. Christopher focuses his practice on international insurance, reinsurance, aviation and marine matters. He joined the firm in 1996. Christopher has more than 30 years of experience in handling major complex multinational litigation in the areas of insurance, reinsurance, environmental law, aviation and admiralty and maritime disputes. His experience includes virtually every aspect of pre-trial, trial and post-trial proceedings in state and federal courts around the country. Christopher is a former member of the Foreign and Comparative Law Committee of the New York City Bar Association and is past president of the Maritime Law Committee of the New York County Lawyers Association and the Admiralty and Maritime Law Commission of the Union Internationale

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des Avocats (UIA). Christopher is also past president of the Insurance Law Commission of the UIA and serves on the International Organizations, Conventions and Standards Committee of the Maritime Law Association of the United States. He is on the board of directors of the New York Chapter of the French American Chamber of Commerce. Christopher has a combined B.A. and M.A. degree from Brown University and a J.D. from New York University School of Law. He is fluent in French. Bill Walsh, Member – Commercial Litigation Department and Co-Chair to Aviation Industry Team Cozen O’Connor

Bill Walsh joined Cozen O'Connor in 2014 as a member of the firm's Commercial Litigation Department and is also Co-Chair of the firm's Aviation Industry Team. Bill practices in the firm's Seattle office. An accomplished and well-regarded trial lawyer who was recently selected by his peers as a Top 100 Washington Super Lawyer, Bill has successfully represented a substantial number of corporate and individual clients in a broad range of complex civil cases including matters involving products liability, securities litigation, professional liability, personal injury, environmental tort, maritime and admiralty, disability, aircraft accidents, eminent domain, real property disputes and employment discrimination. Bill also serves as Disciplinary Counsel for the Washington State Commission on Judicial Conduct. Prior to joining private practice, Bill served as a special assistant U.S. Attorney and Air Force Judge Advocate, prosecuting civilian and military criminal matters as well as defending the federal government in employment discrimination cases.

Bill earned his J.D., cum laude, from Gonzaga University School of Law. He received his bachelor's degree from the University of Washington.

THURSDAY – JANUARY 15, 2015 9:25 a.m. – 10:15 a.m. Concurrent Session 2b – Airport Operations 101 – What Every Risk/Safety Manager Should Know Jim Keane, General Manager Operations Safety, Inspection & Safety – Risk Management Division Port Authority of New York and New Jersey

Jim has over 35 years of experience working with the Port Authority of New York and New Jersey. Jim is currently the General Manager Operations Safety, Inspection & Safety - Risk Management Division and is responsible for a team of Construction Safety, Fire Protection, Occupational Health, and Safety Management professional men and women. The PANYNJ is an agency that has high self-insured retentions for both liability and property exposures, which then turns to Lloyd’s of London, Bermudan and Continental European Insurance Markets for excess coverage. PANYNJ Risk Management involves the close coordination of Risk Control activities with the Risk Financing group, the Agency’s Insurance Brokers and Underwriters and facility management and Police staff to ensure the safety of the general public, tenants, and agency employees that travel through or work at our facilities. The PANYNJ also has a very large Owner Controlled Insurance Program which covers the

Agency’s Capital Program construction activities Through the efforts of the Treasurer of the Port Authority, the Assistant Treasurer and Jim, relationships with the London, Bermudan and Continental European Insurance Markets have greatly improved and Construction, Liability and Property Insurance Underwriters now routinely visit the Agency’s properties. In addition to Jim’s efforts supporting the Agency’s Insurance Programs he serves on the Port Authority Safety Board and supports the operations of the PA AirTrain Safety Oversight Board. Prior to his current position, Jim worked through a number of operational positions in the Agency's Tunnels, Bridges &

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Terminals, Port, and Aviation Departments. Additionally, Jim has worked as a management employee in the Treasury and Operations Services Departments. After transitioning into the managerial ranks, Jim gained experience as a Fire Protection Engineer, Police Safety Engineer, then supervised the Safety Management section of the Agency's Risk Management group and assumed the duties of Operations Manager. Jim Keane is associated with both the American Association of Airport Executives, with an Accredited Airport Executive (AAE) designation, and the American Society of Safety Engineers. John Ostrom, Manager, Airside Operations Metropolitan Airports Commission As the Manager of the Metropolitan Airports Commission’s Airside Operations Department at the Minneapolis-St. Paul International Airport (MSP), John manages a staff of fifteen employees and is responsible for a variety of MSP’s Part 139 operational programs including Wildlife Hazard Management, Runway Safety, Self-inspection, Winter Operations and Airport Certification. John has developed and instructed numerous training courses including AAAE’s Airport Wildlife Techniques, Manager’s and Trainer’s Courses for both national and international airports and wildlife management professionals. He has served three two-year terms on the National Wildlife Services Advisory Committee, one as Chairman and is currently the Chairman of Bird Strike Committee USA. In 2011, John was awarded the FAA Great Lakes Region’s Partner Award for his work with airports and wildlife management training.

THURSDAY – JANUARY 15, 2015 10:30 a.m. – 11:20 a.m. Concurrent Session 3a – Airport Property Valuations and Risk Assessment Survey Analysis Bradley Schulz, National Director American Appraisal Brad is the director for American Appraisal’s fixed asset management and insurance solutions practice and the national director of property insurance appraisals for both the religious and airport sectors. He has been with American Appraisal since 2002 when he began his career as an associate appraiser out of college. He manages five regional offices including Atlanta, Dallas, Lisle (Illinois), Los Angeles, and Princeton (New Jersey) for the fixed asset management and insurance solutions practice. Brad has valued numerous major airport and airport facilities included those at SeaTac, JFK, Miami International, Northern Kentucky, Orlando and Fort Lauderdale.

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THURSDAY – JANUARY 15, 2015 10:30 a.m. – 11:20 a.m. Concurrent Session 3b – Business Continuity Planning Tools Bruce Davidson, Director, Office of SAFETY Act Implementation U.S. Department of Homeland Security

Bruce B. Davidson is the Director of the Office of SAFETY Act Implementation, part of the Research & Development Partnerships Group in the Science and Technology Directorate, Department of Homeland Security. The purpose of the SAFETY Act Program is to provide risk and litigation management incentives to the private sector to develop and deploy effective anti-terrorism technologies and services to the maximum extent possible. As the Program Director, Mr. Davidson provides strategic vision and ensures aggressive program execution for a front-line statutory program designed to encourage the private sector to make consequential investments to strengthen our homeland security. Driven and compelled to make a difference, his central focus is to build and sustain a world class, nationally significant program, and consistently deliver outcomes far exceeding expectations. Mr. Davidson draws on his background in law and economics in contributing to the activities of this multi-disciplinary office. Prior to joining the Department of Homeland Security and the SAFETY Act Program in 2006, Mr. Davidson was a

member in a Metropolitan D.C. area law firm, with an emphasis on federal practice. He also had a distinguished career as a surface warfare officer and judge advocate in the U.S. Navy, which included service as a staff assistant (1993-97) to the Honorable Walter B. Slocombe, the Under Secretary of Defense for Policy, and the Honorable Jan M. Lodal, Principal Deputy Under Secretary of Defense for Policy. Mr. Davidson earned a B.A. in Economics from Cornell University, an M.A. from the U.S. Naval War College, a J.D. from the University of South Carolina and an LL.M. in International Law from Georgetown University. He is a member of the Bar of the District of Columbia. Duane A. Lohn, Managing Director, FTI Consulting

Duane Lohn is a Managing Director at FTI Consulting and is based in New York and Phoenix. Mr. Lohn Co-Heads the Global Risk Management Consulting group. Mr. Lohn is considered an expert in operational resilience, business continuity management, emergency and crisis management and the overall insurance placement process.

For the past 10 years, Mr. Lohn was Co-Founder, Principal and a member of the Board of Managers of Risk Solutions International (RSI). RSI is a leading operational risk management technology, consulting and advisory firm. Engagements included business continuity, disaster recovery and emergency and crisis management projects in 23 states and overseas for Fortune 500 and mid-market companies in numerous industry sectors including the airport industry sector,

institutions of higher education, large public school districts, federal and state government agencies, and not-for-profits.

Prior to forming Risk Solutions International, Mr. Lohn was the Client Development and Consulting Leader at Marsh Risk Consulting (MRC), the consulting division of Marsh & McLennan insurance brokerage services. He was responsible for client development in key practices areas such as forensic accounting and business interruption, product recall, claims management and advocacy, loss control, emergency and crisis management, business continuity, and disaster recovery services across all business and industry sectors. All of these services assisted in the placement and underwriting process.

Mr. Lohn was a Senior Manager with KPMG in the Consumer and Industrial practice. This work included all practice areas such as systems integration and implementation, business process redesign, cost take-out, change management,

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mergers and acquisitions, organizational alignment, sales force automation, customer relationship management, call center, supply chain and any shore development.

Mr. Lohn co-authored with Michael Flaharty an article looking at the learnings from Hurricane Sandy one year later. He is a frequent speaker at risk management events that include RIMS and State and Local events.

THURSDAY – JANUARY 15, 2015 11:20 a.m. – 12:35 p.m. Keynote Speaker Lunch – Role of Airports in NTSB Investigation Christopher A. Hart, Chairman National Transportation Safety Board

Member Christopher A. Hart was sworn in as a Member of the National Transportation Safety Board on August 12, 2009, and designated by the President for a 2-year term as Vice Chairman of the Board on August 18, 2009. In August 2013, President Obama nominated him for a second term as Board Member and after Senate confirmation of his nomination, the President, in October 2013, designated him for a third term as Vice Chairman. He has served as Acting NTSB Chairman since April 26, 2014 and in July 2014 was nominated by the President to serve as Chairman of the NTSB. Hart joined the Board after a long career in transportation safety, including a previous term as a Member of the NTSB. Immediately before returning to the Board in 2009, Member Hart was Deputy Director for Air Traffic Safety Oversight at the Federal Aviation Administration (FAA). He was previously the FAA Assistant Administrator for System Safety.

He served as a Member of the NTSB from 1990 to 1993. After leaving the Board, he served as Deputy Administrator of the National Highway Traffic Safety Administration, before moving to the FAA in 1995. From 1973 until joining the Board in 1990, Member Hart held a series of legal positions, mostly in the private sector. He holds a law degree from Harvard University and Master's and Bachelor's degrees in Aerospace Engineering from Princeton University. He is a member of the District of Columbia Bar and the Lawyer-Pilots Bar Association. Hart is a licensed pilot with commercial, multi-engine, and instrument ratings. Hart's family has a tradition of accomplishment in the field of transportation. His great uncle, James Herman Banning, was the first African-American to receive a pilot's license issued by the U.S. Government in 1926. His 2 year appointment as Vice Chairman will end 10/20/15. His 5 year term as a Member will end 12/31/17.

THURSDAY – JANUARY 15, 2015 12:35 p.m. – 1:25 p.m. Concurrent Session 4a – OCIP’s – Individual and Pooled – When Do They Make Sense? Jim Holobaugh, Senior Vice President – Construction Services Group Alliant Insurance Services, Inc. Jim Holobaugh has served as Program Director on numerous wrap-up projects throughout the United States, including Los Angeles World Airports, Los Angeles Unified School District OCIP I, II, & III, Tutor-Perini, the Related Companies, Walt Disney Companies, California State University, and the Los Angeles Community College District. Prior to joining Alliant, Jim spent 8 years at Aon Risk Services as the Regional Wrap-Up Director. Before Aon, he was a

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Management Consultant with Los Angeles-based CAST Management Consultants, Inc. where he worked on numerous strategy and organizational effectiveness engagements with more than a dozen multi-national, and large national financial services companies. Jim also worked directly in the construction industry as a structural design engineer for James Ruderman Consulting Engineers in New York and for the U.S. Army Corps of Engineers in St. Louis. Education / Designations Mr. Holobaugh has a BS in Civil Engineering from Washington University and a Master’s Degree in Management from Yale University. Josh Schultz, Vice President – Construction Services Group Alliant Insurances Services, Inc Josh Schultz is a Vice President and Program Manager focusing on wrap-ups with Alliant Insurance Services' Construction Services Group. Josh began his wrap-up career over thirteen years ago in Boston before relocating to New York and ultimately to San Francisco. Josh has dealt with all aspects of wrap-up programs from concept to close-out for a variety of clients both public and private - from university and real estate developer sponsored OCIPs to national rolling CCIPs. Many of the largest projects built in New York over the last decade were covered by programs Josh managed, including such iconic landmarks as the Hearst Building and Yankee Stadium. He has even managed programs covering complex civil projects such as bored tunnels, ports and airports, including the Port of Oakland's rolling OCIP which covers a variety of work at the Oakland International Airport and elsewhere. Josh strives to bring the best of Alliant’s resources to the service of his clients every day. Josh has earned the Construction Risk Insurance Specialist (CRIS) designation from the International Risk Management Institute and is a licensed Property, Casualty and Surplus Lines insurance broker. Josh earned his Bachelor's degree from the University of Washington.

THURSDAY – JANUARY 15, 2015 12:35 p.m. – 1:25 p.m. Concurrent Session 4b – Leveraging an Organization’s Current Risk Management to Create a Sustainable ERM Program Augustine Doe, President and Managing Director Outsource RM

Augustine Doe is the founder and President of Outsource Risk Management, also known as OutsourceRM™. OutsourceRM™ is a risk consulting firm that guides firms around how to manage and monitor enterprise-wide risks. The risk management guidance OutsourceRM™ gives firms comes in two main forms: helping firms develop either an Own Risk and Solvency Assessment (ORSA) or a Committee of Sponsoring Organizations of the Treadway Commission (COSO)-based enterprise risk management (ERM) program. Prior to OutsourceRM™, Augustine served in a number of risk management and treasury capacities for private and Fortune 500 companies including Resources Global Professionals, CRC Health Corporation, Leap Wireless International Inc., Gateway Inc., Mattel Inc. and Countrywide Financial

Corporation (now Bank of America). More recently, Augustine is the interim Chief Risk Officer for Noridian Mutual Insurance Company, a healthcare insurer with revenues in excess of $2 billion. Augustine earned a bachelor’s degree in economics from Harvard University and a dual JD/MBA degree from Syracuse University. As part of his professional development, he holds the Risk Management for Corporate Leaders certificate, a leading professional development certificate in Risk Management from the Harvard Business School and the Strategic Decision and Risk Management (SDRM) certificate from Stanford University (where he is featured on Stanford’s SDRM website). Also, Augustine earned the Associate in Risk Management – Enterprise-Wide Risk Management (ARM-E) and

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Associate in Risk Management (ARM) designations from the American Institute for Chartered Property Casualty Underwriters (AICPCU). Ron Marx, Senior Vice President, Technology & Risk Management Practice Marsh Risk & Insurance Services

Ron has been in the insurance industry since 1978 working for insurers, brokers, and as Risk Manager for Cisco Systems, and Gateway Computer. Having worked with clients in the public sector, publicly traded and privately-held corporations; Ron brings a unique perspective to his clients and team members at Marsh. His current clients include the San Diego County Regional Airport Authority, Google, Hitachi Data Systems, Dot Hill, Professional Supply, and American Traffic Solutions. Ron has a master’s degree in architectural engineering from the University of Illinois, and a certificate in

finance from the University of California, Berkeley.

THURSDAY – JANUARY 15, 2015 1:35 p.m. – 2:25 p.m. General Session 5 – Overview of the Transportation Network Company (TNC) Risk and TNC’s – Best and Defensible Practices in Managing their Airport Presence David J. Boenitz, Director of Ground Transportation San Diego County Regional Airport Authority

David Boenitz oversees all commercial ground transportation operations, which includes vehicle and driver permitting and code enforcement at San Diego International Airport. David has represented SDIA’s efforts with the California Airport’s Council, the California State Assembly Bill 2293 Legislative Committee and with the California Public Utilities Commission to propose appropriate TNC regulations. He is currently working closely with the Transportation Network Companies to develop SDIA’s TNC permit application and operational strategy. SDIA expects to have a TNC permit application available in the first quarter of 2015.

Matt Burton, Senior Policy Counsel Uber Technologies Inc. As senior policy counsel at Uber, Matt is responsible for working with city and state governments to establish new legal frameworks to regulate the transportation network industry. As part of this role, Matt has negotiated several agreements with airports to enable Uber to offer its services. Before Uber, Matt spent most of his career practicing law in the federal government. Bakari Brock, Director of Business Development Lyft

Bakari joined Lyft as Director of Business Development in 2014. He is responsible for developing a wide variety of corporate, non-profit, and government partnerships that reflect the community and civic ethos of the company. He also currently advises a number of startups, including Scal.io, Metamason, and Rocklive.

Prior to Lyft, he began his Twitter tenure as Legal Counsel in January 2010. He later served as Product and Business Counsel, supporting various areas including media, entertainment and developer partnerships, API platform and engineering, and intellectual property. He concluded his

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tenure at Twitter as Legal Director, Global Revenue, managing a team of legal professionals supporting the company's international revenue growth efforts.

Bakari began his career in Silicon Valley at Google where he was corporate counsel for YouTube after practicing as an associate in the intellectual property group of Kilpatrick Stockton -- now Kilpatrick Townsend -- with a focus on copyright litigation.

He received a degree in banking and finance cum laude and with honors from the University of Georgia. After a stint in the music industry as both a performer and artist manager, he graduated from Harvard Law School. Mark Rapanut, Compliance Operation Manager Uber Technologies Inc. As Compliance Operations Manager for Uber San Francisco, Mark is responsible for ensure all operations meet city and state transportation network company regulatory requirements. As part of this role, Mark manages northern California's airport operations, regulatory requests from government agencies such as the CPUC, and Uber SF's driver compliance program. Before Uber, Mark spent most of his career in healthcare privacy, compliance, and ethics at McKesson, Kaiser Permanente, and California Department of Public Health. Kate Sampson, Vice President of Insurance Lyft

Kate Sampson joined Lyft as the VP of Insurance Solutions in May 2014. In addition to working proactively to address the insurance needs of Lyft, drivers, passengers and member of communities where Lyft operates, Kate, and the Lyft team work to help drive further innovation in the insurance industry to address share economy insurance exposures. Prior to joining Lyft, Kate spent 20 years in the commercial insurance brokerage industry, most recently as Managing Director with Marsh, Inc (a division of Marsh & McLennan Companies), where Lyft (then Zimride) was one of her clients. Her list of former clients includes the who's who of the share economy, an industry she has been working with since the beginning of the decade. Kate is also a recognized expert in D&O insurance, Transactional Risk insurance and Private Equity insurance products.

THURSDAY – JANUARY 15, 2015 2:35 p.m. – 3:25 p.m. General Session 6 – Liability Market Overview Daniel Bullard, Senior Vice President Phoenix Aviation Daniel is the Business Line Manager for the Airports and Government Entitles book of business. He has over 26 years of experience in the aviation insurance industry. Mr. Bullard has a BBA from the University of North Texas and a MBA from Rice University. Daniel holds a Commercial Pilot’s License with an Instrument Rating for Multi-Engine Land Airplanes and Single Engine Land and Sea Airplanes. He also holds a Flight Instructor Certificate for Single Engine Airplanes and a Repairman Certificate for Light Sport Airplanes. Daniel is a FAA Safety Team Representative for the Dallas Fort Worth Region.

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Robin E. Couch, Assistant Vice President, Senior Underwriting Manager QBE North America Robin Couch is the Special Risk (Government Entity) Manager for QBE Insurance in North America. He has over eight years of underwriting public entity background focusing on Commercial Airports, General Aviation Airports, Complex Quota Share, and City/County/State Aviation Fleets. Prior to joining QBE, he was a Senior Underwriter at Phoenix Aviation. He has 20 years of experience in aviation and is a retired Chief Warrant Officer 3 with the U.S. Marine Corps with duties such as: quality assurance representative, crew chief, plane captain, safety officer, and maintenance control officer. Robin graduated from Georgia State University – J. Mark Robinson College of Business with a BBA in Management.

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FRIDAY – JANUARY 16, 2015 9:20 a.m. – 10:10 a.m. General Session 7 – Major Losses and Claims Overview Garrett L. Pendleton, Vice President AIG Aerospace

Garrett is the Vice President and Claims Manager responsible for the direct oversight and management of all products liability and airport claims and lawsuits at AIG Aerospace, as well as select complex general aviation, coverage litigation and arbitration matters. Garrett obtained his B.S., magna cum laude, from Embry-Riddle Aeronautical University, where he trained as a pilot, and his M.B.A. and J.D., cum laude, from Stetson University. A licensed attorney in Florida and Georgia, Garrett practiced law for eight years with large international law firms where he defended and tried a myriad of high stakes aviation, insurance and complex commercial lawsuits in state and federal courts across the United States and international tribunals. Prior to entering private legal practice, Garrett spent a year as an intern to The Honorable Elizabeth Kovachevich and The Honorable Paul Pizzo in the United States District Court for the Middle District of Florida. Before beginning his legal career, Garrett gained a significant background in aviation operations

while on active duty in the United States Marine Corps, and subsequently as a civilian working in support of the National Science Foundation’s United States Antarctic Program. His global perspective is informed by AIG’s worldwide reach in international aviation, having lived and worked abroad for over a decade in Europe, the Middle East, the South Pacific and Antarctica, and having defended a multitude of international insurers and their insureds in litigation and arbitration proceedings across the globe.

Jim is a Senior Risk Management Consultant with over 30 years of combined management and consulting experience. Over the past 10 years, Jim has provided risk management consulting services to airports, regional airlines and contract ground handlers.

FRIDAY – JANUARY 16, 2015 10:20 a.m. – 11:10 a.m. Concurrent Session 8a – Strategic Partnerships to Reduce Workers Compensation Costs Eric Stevens, Agent and Broker Moore and Johnson Agency Eric Stevens is currently an insurance agenda/broker with Moore and Johnson Agency in Raleigh, NC for 11 years. He is a Designated Certified Insurance Counselor and Accredited Advisor of Insurance and was recognized by the Independent Insurance Agents of North Carolina as the 2009 Young Agent of the Year. Eric is a graduate of Methodist University in Fayetteville North Carolina with a Bachelor of Science in Business Administration from the Reeves School of Business. Moore and Johnson Agency was acquired by AssuredPartners, Inc. September of 2012. AssuredPartners, Inc. was recently recognized by Insurance Journal as the 5th largest Commercial Insurance Agency in the nation with revenues under management exceeding $400 million. With the February 2014 acquisition of AirSure Limited, AssuredPartners, Inc. has become one of the largest writers of Aviation Insurance in the U.S.

Jim Rymsza, Senior Consultant ESIS, Inc., An ACE USA Company

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James Witherspoon is the Director of Risk Management and Safety. He oversees all aspects of risk management and safety at Raleigh-Durham International Airport. James has held several roles within the Airport Authority since 1997. Prior to joining the Authority, he was employed as a safety consultant and worked with companies such as Coca –Cola Consolidated and Cummins – Rocky Mount Engine Plant.

James holds an Associates in Liberal Arts from Hinds Community College, a B.S. in Electronic Technology and a B.S. in Occupational Safety and Health from North Carolina Agriculture and Technical State University.

FRIDAY – JANUARY 16, 2015 10:20 a.m. – 11:10 a.m. Concurrent Session 8b – Resources to Safety and Implementing Risk Control at Your Airport Jack Scarborough, Senior Risk Control Consultant ESIS Safety, Health, and Environmental Services Jack Scarborough is the Senior Risk Control Consultant. His current responsibilities are to provide loss control services to major commercial auto clients at ESIS. Prior to joining ESIS, he was the Loss Control Specialist at Kemper National Insurance responsible for training Loss Control Engineers and Underwriters on effective procedures for evaluating loss exposures of commercial fleet accounts. Jack holds a Certification Loss Control Program Auditor from International Loss Control Institute (ILCI) and is a Certified Ergonomics Manager (CEM); Certified Director of Safety (CDS); Certified Hazard Control Manager (CHCM). He holds a AA degree in Business from Hillsborough Junior College and has a Safety Engineering Technology degree from the International Correspondence Schools Traffic Institute of Northwestern University. Tami Warren, Safety Manager Metropolitan Nashville Airport Authority Tami Warren is the Safety Manager at Metropolitan Nashville Airport Authority. She has over 20 plus years’ experience in Occupational Safety and Health and 10 plus years of airport specific experience in the field. Prior to joining the Airport Authority, she was the Safety Manager at Dana Corporation, and Health and Safety Engineer at Textron Inc. Tami graduated with Bachelor of Science in Industrial Safety and Health from Oakland University. She holds a Certified Safety Professional (CSP) designation and is the current president for ASSE’s Middle Tennessee Chapter.

FRIDAY – JANUARY 16, 2015 11:30 a.m. – 12:20 p.m. Concurrent Session 9a – Trip, Fall and Fly Me to the Moon Howard J. Franco Jr., Attorney Collins Collins Muir + Stewart LLP

Mr. Franco is a Partner at Collins Collins Muir + Stewart LLP with offices in Los Angeles, Orange and San Diego Counties, as well as Northern California. His practice includes representation of both self-insured and insured entities and individuals in civil litigation. His recent jury trial results concluded

James Witherspoon, Director of Risk Management and Safety Raleigh Durham Airport Authority

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defense verdicts for his clients on serious personal injury matters. He is a Certified Legal Malpractice Law Specialist, California Board of Legal Specialization. Mr. Franco successfully handled a wide variety of litigated matters for professionals, including attorneys, architects, engineers, insurance and real estate brokers. In addition, he has also represented public entitles in both personal injury and property damage litigation. Mr. Franco has been active in the Orange, North San Diego and San Diego County Bar Associations, Lawyers Professional Liability Consortium; Professional Liability Underwriting Society (PLUS); Risk Insurance Management Society – San Diego County Chapter (SD-RIMS); Institute for Supply Management; AIA San Diego and Palomar Chapters- Allied Member and is a Judge Pro Tempore for the San Diego County Superior Court. Mr. Franco is also rated AV – Preeminent ™ by Martindale-Hubbell ® Mr. Franco has also tried other cases to a jury or the bench on both contested and admitted liability matters for the issue of damages, had at least 25 binding arbitrations in the areas of personal injury, property damage, auto accidents, premises liability, construction defect, insurance coverage/bad faith and mortuary malpractice. Mr. Franco has also authored or co-authored articles including: “Supreme Court Upholds Health Care Reform," E & O Weekly Prevention (July 5, 2012) (with Eric C. Brown)”; “If the Price is Right - Keep Reading;” Inside Supply Management Magazine (December, 2010/January, 2011 with Christie B. Swiss); “Take Care with Medicare,” OC RIMS Newsletter (June, 2010); “Risk Tip: Keep Evidence as Promised,” International Risk Management Institute, Inc. – IRMI.Com Newsletter (November 18, 2009); He was a featured speaker for the 2011 and 2013 Combined Claims Conferences and the 2014 RIMS Western Regional Conference, 2014 AIA San Diego and Palomar Chapter Events. Mr. Franco graduated with Honors from the University of Dayton, Dayton, Ohio in 1981. He attended Pepperdine University School of Law. He graduated and passed the California Bar Examination in 1984. For the 30 years which followed, he has practiced law based in Orange County, California handling cases in Los Angeles, Orange, Riverside, San Bernardino and San Diego Counties in both State and Federal courts. In his spare time, Mr. Franco is a Special Education Sports Coach near his home in North San Diego County. He also served as a volunteer teacher at his local church for 10 years.

Christie Bodnar Swiss is a partner at Collins Collins Muir + Stewart LLP whose practice focuses on employment law, public entity liability, civil rights, professional liability, construction law, general casualty and business litigation, and appeals. In employment law, she has handled sexual harassment, wrongful termination, social security, age, and gender discrimination, and class action litigation. She has represented public entities in civil rights, police excessive force, false arrest, malicious prosecution, inmate civil rights, wrongful death, design defect, probation, personal injury, and child abuse and child death cases. She has represented design professionals in all areas of their practice, including professional liability and contract claims. Ms. Swiss is currently a member of several professional organizations, including the San Diego and North County Bar Associations. She is an affiliate member of The American Institute of Architects San Diego and Palomar Chapters and an affiliate member of the American Council of Engineering Companies San Diego Chapter.

Ms. Swiss received her Juris Doctorate from Indiana University School of Law-Indianapolis in 2006, her Master’s degree in French literature from Bryn Mawr College in 2003, and her Bachelor’s of Business Administration in Marketing and French from the University of Notre Dame in 2002.

Christie Bodnar Swiss, Attorney Collins Collins Muir + Stewart LLP

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Michael L. Wroniak is a Partner with Collins Collins Muir + Stewart LLP. Mr. Wroniak’s early career focused exclusively on defending liability claims against public entities in Southern California. He has represented public entities in matters involving dangerous conditions of public property, civil rights violations and wrongful termination. In the process, Mr. Wroniak has handled personal injury matters ranging from simply trips and falls to traumatic brain injury and wrongful death. Mr. Wroniak’s trial practice also includes representing private entities in general litigation matters relating to personal injury, breach of contract, professional liability and construction law. Outside the litigation context, Mr. Wroniak works with public entities providing pre-litigation guidance and counsel to the risk managers for a 120 member self-insured insurance pool. Mr. Wroniak is a frequent speaker at his client’s annual convention, presenting seminars on dangerous conditions of public property, trail immunity and contractual risk transfer.

Mr. Wroniak graduated from Chapman University School of Law, J.D., cum laude, in May 2000 and California State University, Long Beach, with a B.A. in Political Science, in 1997.

FRIDAY – JANUARY 16, 2015 11:30 a.m. – 12:20 p.m. Concurrent Session 9b – ACRP 01-22 – Guidebook for Successfully Assessing and Managing Risks for Airport Capital and Maintenance Projects Traci Holton, Design Manager Metropolitan Nashville Airport Authority Mrs. Holton is the Manager of the Design Division for the Airport Authority and has been with the Authority since October 2003. As Manager of Design, she oversees scheduling, budgeting and design of Nashville Airport’s Capital Improvement Program of $30-$50M annually. Prior to her promotion to Manager in 2011, Mrs. Holton was Project Engineer in the Design Division where she served as project manager on various projects, including several airfield pavement reconstruction projects, an expansion to the Airports Rescue and Fire Fighting Building and Terminal Access Roadway Improvements (TARI) project. In November of 2011, she completed construction of a $68 million consolidated rental car facility project which she managed from conceptual design through construction and was the largest project the Airport has ever done except for building the original Terminal building. Mrs. Holton is a licensed Professional Engineer in Tennessee. Her education includes a Bachelor of Science Degree in Civil Engineering from Tennessee Technological University and she is currently pursuing a Masters in Engineering Management at Lipscomb University.

Direct Effect Solutions, Inc. is a DBE, FBE and EDGE designated company. DES is a nationally recognized aviation consulting firm that brings a great wealth of expertise and experience working with airport executives to execute enterprise level programs to increase work performance.

Michael L. Wroniak, Attorney Collins Collins Muir + Stewart LLP

Mindy Price, Chief PACE Setter Direct Effect Solutions

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Mindy Price’s professional experience spans more than 25 years of consulting, strategic planning and enterprise level organization management. She has spent the past eight years immersed in consulting projects for airports across the country. She has spoken at multiple aviation conferences for ACI and AAAE to provide the expertise back to the aviation community. She previously completed ACRP 06-02 “Airport Leadership Development Program”. She has recently completed a new ACRP research project “Assessing and Managing Airport Project Risk” which is now published on the TRB website. Her work in aviation focuses on executing strategic enterprise level programs and delivering Airport Leadership Development programs.

FRIDAY – JANUARY 16, 2015 1:40 p.m. – 2:30 p.m. Concurrent Session 10a – Cyber & Aviation: Could Cyber Extortion Leave You Grounded? Tammy Little, Broker/Office President CRC High Point

Tammy Little is a Management and Professional Liability Senior Broker and Office President with CRC Insurance Services. CRC Pro is an insurance intermediary focused exclusively on management and professional liability coverage. Tammy’s insurance career in D&O and Professional Liability insurance spans 25+ years including both retail, underwriting and brokerage. Tammy’s responsibilities include business development and managing a diverse portfolio of clients with complex needs. Prior to working with CRC, she owned and operated her own Wholesale Brokerage Company for 7 years before selling her business to CRC 12 years ago. As cyber exposures have increased and insurance for these exposures has evolved, Tammy devotes a lot of her time working with new and

existing clients of all business classes to recognize and understand cyber exposures and insurability of those exposures. CRC partners with all of the major insurance markets that offer cyber liability coverage.

Eric Stevens is currently an insurance agenda/broker with Moore and Johnson Agency in Raleigh, NC for 11 years. He is a Designated Certified Insurance Counselor and Accredited Advisor of Insurance and was recognized by the Independent Insurance Agents of North Carolina as the 2009 Young Agent of the Year. Eric is a graduate of Methodist University in Fayetteville North Carolina with a Bachelor of Science in Business Administration from the Reeves School of Business. Moore and Johnson Agency was acquired by AssuredPartners, Inc. September of 2012. AssuredPartners, Inc. was recently recognized by Insurance Journal as the 5th largest Commercial Insurance Agency in the nation with revenues under management exceeding $400 million. With the February 2014 acquisition of AirSure Limited, AssuredPartners, Inc. has become one of the largest writers of Aviation Insurance in the U.S.

Bryan Thornton is the Founder and CEO of Net Reaction, LLC, an internationally renowned forensics and information security planning firm. Having worked with organizations worldwide, large and small, Net Reaction provides real-time intelligence and information security planning services. Focusing on post-mortem analysis of security incidents and data breaches, Bryan’s team is uniquely able to speak to the threats that face organizations today and to help design risk-based information security programs to mitigate those risks.

Eric Stevens, Agent and Broker Moore and Johnson Agency

Bryan F. Thornton, Founder and CEO Net Reaction, LLC

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Bryan believes that information security is more than just an IT problem – it is a management problem, an operational problem and lastly a technical problem. Net Reaction works within an organization’s individual culture to address each of these issues in a holistic manner. Bryan is a recognized lecturer and author, regularly speaking in person and via media outlets about risk issues, information crime and holistic information security planning. He holds a Bachelor of Science in Engineering Science from David Lipscomb University. Bryan lives in Nashville with his wife and three children.

Pam Townley is Vice President & Southeastern Regional Underwriting Manager with Axis Capital in their Professional Liability Division. She is based out of Alpharetta, GA. Pam is primarily responsible for the management of the southeast professional liability underwriting operations. Axis’s Professional Liability Division provides insurance products including Miscellaneous Professional Liability, Technology E&O, Media Liability, and Network Security & Privacy Liability to commercial businesses underwritten throughout a network of 4 Regional offices in the US. Pam joined Axis in 2013 as Vice President / Southeastern Regional Underwriting Manager. Prior to joining Axis Pam work for AIG for 9 years; during her time at AIG she held progressive underwriting and management roles within AIG’s Professional Liability Division with a focus on Public Entity Errors & Omissions; Network Security & Privacy Liability, Technology Errors & Omissions, Media Liability, and Miscellaneous Professional Liability coverages. Prior to joining AIG in 2004 Pam held a number of positions within the insurance industry ranging from underwriting, claims, and finance. Pam has over 28 years’ experience in the insurance industry with a primary focus in the professional liability sector. Pam is a graduate of Oglethorpe University with a BS in Business Administration / Economics. She completed her Chartered Property / Casualty Underwriter (CPCU) designation and her Associates in Insurance Services from the Insurance Institute of America.

FRIDAY – JANUARY 16, 2015 1:40 p.m. – 2:30 p.m. Concurrent Session 10b – Understanding TCOR and How it Impacts Your Airport Jim Haas, Sales Executive Riskonnect

Jim Haas joins Riskonnect from Aon eSolutions where he was a Regional Vice President from January 2010 to June 11. In this position, Haas headed a sales team that led the world in sales results—doubling sales for the nearest peer group—and earned him the Aon eSolutions leadership award for 2010. Prior to this, Jim was a Territory Vice President for Aon since 1998. From 1993 to 1998, he was a claims supervisor and risk manager for Resource Dealer Group. Along with his exceptional sales experience, Jim specializes in construction, retail and financial industry risks.

Pam Townley, Vice President & Southeastern Regional Underwriting Manager Axis Capital

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Cindy Steele is the Sr. Risk Management Analyst at the San Diego County Regional Airport Authority. With over 23 years in Risk Management experience, Cindy currently handles the operations insurance program at SAN and is leading the effort to reconstitute the airport’s Business Continuity Program. Cindy completed her bachelor’s studies at Mount Saint Mary’s College, received her ARM designation in 2008. In June 2014 she received her certification for ISO 22301 Business Continuity Management System Lead Implementer and named Risk Management Professional of the Year 2014 by the San Diego Chapter of RIMS. Cindy is currently the Vice President of the San Diego Chapter of RIMS.

Matthew Meldrum, Associate Sales Executive Riskonnect

Matt Meldrum has been with Riskonnect since 2011 where he began in a Client Services role. He worked directly with various large technology, energy logistics, and food and beverage companies implementing their solutions and supporting their day to day needs. In 2013 he transitioned to his current role as the Associate Sales Executive for the West Coast where he has helped share the Riskonnect vision and revolutionize the risk management world.

Cindy Steele, Senior Risk Management Analyst San Diego Regional County Airport Authority

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FRIDAY – JANUARY 16, 2015 2:40 p.m. – 3:30 p.m. General Session 11 – Strategic Planning and Risk Management for Natural Hazards Alex Yanev, Partner Yanev Associates

Alex Yanev, a partner in Yanev Associates, specializes in risk management in the private and public sectors. He is an expert in applying experience data to accurately assess natural hazards risks and manage them efficiently. Recent projects include risk assessments of large power systems or industrial facilities, detailed strategic risk-reduction programs for biotech and medical manufacturing companies, commercial and large residential risk assessments, and post-loss damage investigations for the insurance and reinsurance industry. Alex’s most recent earthquake investigations include the M8.8 Chile earthquake of 2010, the M7.2 Baja California earthquake of 2010, and the M6.3 Christchurch New Zealand earthquake of Feb 2011. He previously worked in the construction industry as a project manager for a variety of private and public clients. He graduated from the University of Southern California in 2003.

Peter Yanev, founder of Yanev Associates, has over 40 years of experience in natural hazards risk management and is considered one of the world leading authorities with regard to earthquakes. Peter co-founded and built the world’s largest natural hazards risk management company, EQE International. He was among the first in the industry to develop natural hazards (catastrophe) modeling for corporations through EQECAT, a subsidiary of EQE. Peter sold EQE in 2000 and became the senior technical consultant for earthquake issues for The World Bank, where he put his considerable skills to work helping others around the world. Peter has personally visited or sent teams to investigate the effects of over 100 natural disasters around the world since 1971. He has led hundreds of projects around the world for

major corporations, governments, and international organizations. He is also co-author of Peace of Mind in Earthquake Country, the best-selling earthquake risk management guide for homeowners, currently in its third edition. He has served on three academic boards at U.C. Berkeley & MIT, his undergraduate and graduate schools, and was inducted to the UC Berkeley Civil and Environmental Engineering Academy of Distinguished Alumni in 2012.

Peter Yanev, Founder Yanev Associates