Risk Management Overview

Robert Andronaco Risk and GIS Development Manager Life Saving Victoria – Risk and Research Department

Presentation Objectives • Provide an overview of Risk Management as Per

AS/NZS ISO 31000:2009 (formally AS/NZS 4360)

• Examine rationale behind adopting a Risk Management Process

• Provide practical examples specific to risk tasks associated with drowning and aquatic recreation injury.

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Percent of daily tasks that are primarily concerned with risk?

What is Risk? • Risk is as abstract similarly to concepts like

success, freedom, happiness etc.

• Is means different things to different people.

We use of past experience and existing

knowledge to influence out thoughts around

risk.

Risks versus Hazards Risk = Effect of uncertainty on objectives Hazard = potential source of harm Objective = A thing aimed at or sought; a goal. As such;

a) If the objective is to have zero drowning events at your pool,

b) the water is a likely hazard, c) and the risk is the probability (regardless of how

likely or unlikely) of a drowning event at your pool.

Risk Management Process

The systematic application of policies, procedures and practices

specific to risk activities.

Risk Utopia

Concept of Risk

Impose Structure to Manage Uncertainty

Risk Management Process

Risk Management Outcome

Risk Management is about applying process to uncertainty!!

Establish the Context • Objectives • Stakeholders • Criteria • Define Key Elements

and process assumptions

Communicate and Consult

• Who should be involved in the process? • What is to be communicated? • How will the message be communicated?

Risk Assessment - Identify the Risks

• What might happen? • How can it happen?

Risk Assessment - Analyse the Risks • Review the existing Controls. • What is the likelihood of a specific Event? • What is the Consequence of an Event? • What is the level of Risk (i.e. Likelihood *

Consequence)?

Evaluate the Risks

• What are the most important things to address?

• In what order should the risks be dealt with?

i. Will it help meet the Objective/s? ii. What are the legal, regulatory requirements?

Treat the Risks • Identify Options Avoid Increase Remove the Risk Source Change the Likelihood Change the Consequence Share the risk Retain

• Select the best Option • Develop Risk Treatment Plans • Implement

Monitor and Review

• Have the Risks and Controls Changed?

• How do we keep them (Risks) under Control?

Scale of Application Individual Program Facility LGA Establish the Context

Objective: Teach little Johnny to swim in order to be safe.

Objective: Run safe programs with minimal superficial injuries and nil drowning events.

Objective: Design a new aquatic facility with best practice safety design principles in mind.

Objective: Provide inviting and safe recreation water spaces and facilities.

Communicate and Consult

Interaction with teacher and little Johnny.

Program staff, program leaders, facility management.

LSV, Architects, Community Consultation, Facility Management groups, LGA Officers etc.

LSV, Community Groups, State Government, Peak sporting/ recreation agencies, LGA Officers, Emergency Services etc.

Risk Identification Johnny takes path of least resistance and constantly touches the bottom of the pool.

Program section of aquatic facility safety assessment.

LSV Desktop Facility Assessment in conjunction with other stakeholder processes i.e. Master Planning phases.

Range of various LSV assessment products in conjunction with LGA Enterprise Risk Management Program (ERM) and State Emergency Management Framework.

Risk Analysis Johnny’s development could be delayed.

Risk Evaluation Immediate concern.

Risk Treatment Take Johnny to the deep end.

Monitor and Review

Comfort and legitimize concerns Johnny may have. Incremental introduction may be required.

Internally : range from daily, weekly, monthly, quarterly . External: At least every one to two years depending certification and contract requirements.

Project feedback phases. Limited to the extent of the design and build project.

As per requirements outlined in ERM – These would be scales depending on assigned importance of risk aspect.

Risk management from a different perspective… Basic Probabilities specific to drowning risk; • 2013/2014 Fatal Drowning Total = 47 • Victorian Population = 5.791 million (give or take a few) • Facility related Fatal Drowning Events = 4 in the last ten years Basic Probabilities (Crude methods) 0.0008116% of drowning in a given year based on 2013/14 numbers. 0.00000691% probability of drowning in an aquatic facility over the last ten years.

However, do you want to be the one to justify why there was a drowning at your venue given the relatively low probability of

drowning?