RiskView – Financial Impact Analytics

• What is RiskView?• RiskView is an enterprise software solution designed to help cable operators proactively identify

hidden issues in the service delivery infrastructure based on their potential financial impact to the business.

• How Does RiskView Do This?• RiskView Outage Risk Analytics™ correlates data across operational groups often siloed by

disparate OSS systems.• RiskView delivers a comprehensive view of business performance metrics. • ARRIS ServAssure, EventAssure and WorkAssure are key data sources for RiskView analytics.

• Why is RiskView Important?• RiskView enables prioritization of service delivery infrastructure issues based on their financial

impact.• Individually these issues are typically small and intermittent however, they have a snowballing

effect that adds up in OPEX costs over time and leads to voluntary disconnects.

• The Result Is…• Prevention of “death by a thousand paper cuts” • Proactive identification and prioritization of the most expensive issues• A reduced operational risk profile, yields an improved customer experience.

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