rli professional services group learning ......beyond work/life balance, millennials are looking...
TRANSCRIPT
![Page 1: RLI PROFESSIONAL SERVICES GROUP LEARNING ......Beyond work/life balance, Millennials are looking for: During this webinar, we’ll explore tips and best practices for creating a culture](https://reader035.vdocuments.net/reader035/viewer/2022063004/5f782628da190f6cc932250c/html5/thumbnails/1.jpg)
RLI PROFESSIONAL SERVICES GROUP
LEARNING EVENT
PSGLE 131
Employee Engagement: Focus on Millennials
![Page 2: RLI PROFESSIONAL SERVICES GROUP LEARNING ......Beyond work/life balance, Millennials are looking for: During this webinar, we’ll explore tips and best practices for creating a culture](https://reader035.vdocuments.net/reader035/viewer/2022063004/5f782628da190f6cc932250c/html5/thumbnails/2.jpg)
Copyright Materials
This presentation is protected by US and
International Copyright laws. Reproduction,
distribution, display and use of the
presentation without written permission of the
speaker is prohibited.
© RLI Professional Services Group
![Page 3: RLI PROFESSIONAL SERVICES GROUP LEARNING ......Beyond work/life balance, Millennials are looking for: During this webinar, we’ll explore tips and best practices for creating a culture](https://reader035.vdocuments.net/reader035/viewer/2022063004/5f782628da190f6cc932250c/html5/thumbnails/3.jpg)
Course Description
According to SCORE’s 2016 Outlook, small businesses need to pay attention to employee
engagement as a solid retention tool. More specifically, many small business owners are looking
towards the new generation of employees, Millennials, for recruiting and retaining top talent.
Millennials want a collaborative work environment where what they do matters.
![Page 4: RLI PROFESSIONAL SERVICES GROUP LEARNING ......Beyond work/life balance, Millennials are looking for: During this webinar, we’ll explore tips and best practices for creating a culture](https://reader035.vdocuments.net/reader035/viewer/2022063004/5f782628da190f6cc932250c/html5/thumbnails/4.jpg)
Course Description
the best technology,
virtual work environments, and
a sense that their job supports the greater good of their community.
Beyond work/life balance, Millennials are looking for:
During this webinar, we’ll explore tips and best practices for creating a culture of engagement in your organization, including the impact on your business of
not taking steps towards a better employee experience.
![Page 5: RLI PROFESSIONAL SERVICES GROUP LEARNING ......Beyond work/life balance, Millennials are looking for: During this webinar, we’ll explore tips and best practices for creating a culture](https://reader035.vdocuments.net/reader035/viewer/2022063004/5f782628da190f6cc932250c/html5/thumbnails/5.jpg)
• Analyze national trends and the changing workforce
• Understand today’s multi-generational workplace dynamic with a focus on Millennials
• Learn the importance of employee engagement and its impact on your business
• Share strategies on how to engage and retain valuable top talent
Learning Objectives
Participants will:
![Page 6: RLI PROFESSIONAL SERVICES GROUP LEARNING ......Beyond work/life balance, Millennials are looking for: During this webinar, we’ll explore tips and best practices for creating a culture](https://reader035.vdocuments.net/reader035/viewer/2022063004/5f782628da190f6cc932250c/html5/thumbnails/6.jpg)
Trends in the Workforce
WorkforceNew
Leadership
Technology
Virtual jobs
Freelancing
Work/Life Balance
![Page 7: RLI PROFESSIONAL SERVICES GROUP LEARNING ......Beyond work/life balance, Millennials are looking for: During this webinar, we’ll explore tips and best practices for creating a culture](https://reader035.vdocuments.net/reader035/viewer/2022063004/5f782628da190f6cc932250c/html5/thumbnails/7.jpg)
A Look Into the Multi-Generational Workforce
What motivates an employee?
How can this preference be
addressed correctly and
better utilized in your firm?
What factors lead to this individual
preference?
![Page 8: RLI PROFESSIONAL SERVICES GROUP LEARNING ......Beyond work/life balance, Millennials are looking for: During this webinar, we’ll explore tips and best practices for creating a culture](https://reader035.vdocuments.net/reader035/viewer/2022063004/5f782628da190f6cc932250c/html5/thumbnails/8.jpg)
The Multi-Generational Workforce
• Born 1981-2000
• Making a difference
• Value flexibility
• Always connected
• Text and IMs
• Born 1965-1980
• Don’t trust the establishment
• Values independence
• Technology savvy
• Prefer email and text
• Born 1946-1964
• Challenge the establishment
• Strong work ethic
• Teamwork and collaboration
• Prefer face-to-face or telephone communication
• Born 1928-1945
• Loyal
• Team players
• Technology challenged
• Prefer formal written communication
TraditionalistsBaby
Boomers
MillennialsGeneration X
![Page 9: RLI PROFESSIONAL SERVICES GROUP LEARNING ......Beyond work/life balance, Millennials are looking for: During this webinar, we’ll explore tips and best practices for creating a culture](https://reader035.vdocuments.net/reader035/viewer/2022063004/5f782628da190f6cc932250c/html5/thumbnails/9.jpg)
Employee Disengagement
Disengaged
Lack of enthusiasm
A complaining attitude
IndependenceFailure to take responsibility
Lack of initiative
![Page 10: RLI PROFESSIONAL SERVICES GROUP LEARNING ......Beyond work/life balance, Millennials are looking for: During this webinar, we’ll explore tips and best practices for creating a culture](https://reader035.vdocuments.net/reader035/viewer/2022063004/5f782628da190f6cc932250c/html5/thumbnails/10.jpg)
The Costs Of Employees Jumping Ship
![Page 11: RLI PROFESSIONAL SERVICES GROUP LEARNING ......Beyond work/life balance, Millennials are looking for: During this webinar, we’ll explore tips and best practices for creating a culture](https://reader035.vdocuments.net/reader035/viewer/2022063004/5f782628da190f6cc932250c/html5/thumbnails/11.jpg)
Recruiting & Hiring
Learning Curve
Specialized Training
On-the-job Experience
Customer Relationships
Employee Relationships
Company Morale
The Costs Of Employees Jumping Ship
![Page 12: RLI PROFESSIONAL SERVICES GROUP LEARNING ......Beyond work/life balance, Millennials are looking for: During this webinar, we’ll explore tips and best practices for creating a culture](https://reader035.vdocuments.net/reader035/viewer/2022063004/5f782628da190f6cc932250c/html5/thumbnails/12.jpg)
Employee Engagement
HAPPY!Engaged Employees
Have fun!
Celebrate all wins - even small ones
Share inside
information
![Page 13: RLI PROFESSIONAL SERVICES GROUP LEARNING ......Beyond work/life balance, Millennials are looking for: During this webinar, we’ll explore tips and best practices for creating a culture](https://reader035.vdocuments.net/reader035/viewer/2022063004/5f782628da190f6cc932250c/html5/thumbnails/13.jpg)
Talent Retention Strategies: Start From Day One
Re-recruit
![Page 14: RLI PROFESSIONAL SERVICES GROUP LEARNING ......Beyond work/life balance, Millennials are looking for: During this webinar, we’ll explore tips and best practices for creating a culture](https://reader035.vdocuments.net/reader035/viewer/2022063004/5f782628da190f6cc932250c/html5/thumbnails/14.jpg)
Talent Retention Strategies: Create a Culture of Collaboration
Tools• Physical
• Virtual
• Technology
Culture
• Strategy
• Employee Needs
• Management Needs
![Page 15: RLI PROFESSIONAL SERVICES GROUP LEARNING ......Beyond work/life balance, Millennials are looking for: During this webinar, we’ll explore tips and best practices for creating a culture](https://reader035.vdocuments.net/reader035/viewer/2022063004/5f782628da190f6cc932250c/html5/thumbnails/15.jpg)
Talent Retention Strategies: Invest In Your Technology
According to recent Microsoft commissioned new research 93% [of Millennials] said the latest technology was important in
choosing an employer.
Invest in technology
Secure data
![Page 16: RLI PROFESSIONAL SERVICES GROUP LEARNING ......Beyond work/life balance, Millennials are looking for: During this webinar, we’ll explore tips and best practices for creating a culture](https://reader035.vdocuments.net/reader035/viewer/2022063004/5f782628da190f6cc932250c/html5/thumbnails/16.jpg)
Talent Retention Strategies: Have a Strong Purpose
In the same Microsoft commissioned new research 88% [of Millennials] said that companies that have clearly defined values
and a strong mission draw them to the company.
Clear Values
Strong Mission
![Page 17: RLI PROFESSIONAL SERVICES GROUP LEARNING ......Beyond work/life balance, Millennials are looking for: During this webinar, we’ll explore tips and best practices for creating a culture](https://reader035.vdocuments.net/reader035/viewer/2022063004/5f782628da190f6cc932250c/html5/thumbnails/17.jpg)
Talent Retention Strategies: Invest in Your People
Invest in your people
Tools
Training
Time
Coach/Mentor
Recognition
![Page 18: RLI PROFESSIONAL SERVICES GROUP LEARNING ......Beyond work/life balance, Millennials are looking for: During this webinar, we’ll explore tips and best practices for creating a culture](https://reader035.vdocuments.net/reader035/viewer/2022063004/5f782628da190f6cc932250c/html5/thumbnails/18.jpg)
Resources
The U.S. Small Business Administration
www.sba.gov
SCORE
www.score.org
Society for Human Resource Management (SHRM)
www.shrm.org
![Page 19: RLI PROFESSIONAL SERVICES GROUP LEARNING ......Beyond work/life balance, Millennials are looking for: During this webinar, we’ll explore tips and best practices for creating a culture](https://reader035.vdocuments.net/reader035/viewer/2022063004/5f782628da190f6cc932250c/html5/thumbnails/19.jpg)
This concludes the Professional Services Group
Learning Event
Marie Bernier, Director of Content