AN INTRODUCTION TO THE RMA GROUP

www.rmagroup.net

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For 30 years our presence in developing and emerging markets has grown significantly. We are differentiated from our competitors in our ability to respond to service and support needs after the product has been delivered…particularly important where basic infrastructure services like power and communications are often wanting.

We continue to perfect our transportation, fleet and purpose-built vehicle capabilities, while placing added importance on power generation, heavy equipment, and communications projects … these infrastructure needs all go hand-in-hand.

Most significantly, we have placed major emphasis on our support networks, investing in systems, people and technologies to meet customer after-sale requirements. RMA’s supply chain capabilities and support mechanisms are every bit as important as the quality and reliability of the products we sell.

Superior products and exceptional service will continue to be the distinguishing aspects of RMA in all the markets we serve. Agility, commitment and attitude will always be part of our approach.

Kevin WhitcraftGroup Chief Executive Officer

TABLE OF CONTENT

CEO’s MESSAGE.....................................................

RMA WORLD PRESENCE......................................

MILESTONES........................................................

AUTOMOTIVE......................................................

INFRASTRUCTURE...............................................

ENGINEERING SOLUTIONS..................................

HOSPITALITY.......................................................

FINANCIAL SERVICES...........................................

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Headquartered in Bangkok, Thailand, RMA Group is a global company which employs over 6,000 people and has an operational presence in over 18 countries.

RMA provides customer-driven, tailored solutions in automotive, infrastructure, engineering, financial services and hospitality sectors for customers in emerging markets through to fully developed markets.

For 30 years, RMA has provided unequalled service in these areas, bringing innovation, integrity and enduring partnerships to support the needs of its clients worldwide.

Automotive Manufacturing Facility (include Thailand)

Operational Office Parts & Distribution Center(include Thailand)

Headquartered

ASIA PACIFICAustraliaChinaCambodiaIndonesiaLaosMyanmarSingaporeThailandVietnam

EASTERN EUROPEAfghanistanKazakhstan

MIDDLE EASTUAE

AFRICAKenyaSouth AfricaSouth Sudan

EUROPETurkeyUnited Kingdom

AMERICASUSA

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Milestones Three decades of experience in emerging markets Specialists in Automotive, Infrastructure, Engineering and Hospitality Globally recognized as an industry leader in vehicle modification

1985• RMA was established when specialty chemical producer Rochester Midland wanted to expand to Asia. A company, Rochester Midland Asia, with regional operations based in Bangkok was born.

• Starting life as a trading company, business was focused on the Mekong region.

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2010• RMA was appointed as the only Land Rover’s “Approved Vehicle Modifier” (AVM) in the commercial sector

• More popular food brands joined Hospitality with the addition of Dairy Queen and BBQ Chicken

2011• Manufacturing operations expanded to Turkey

• Engineering services and facilities management expertise were added when RMA acquired the Comin Group of Companies

• Afghan National Security Forces received their 30,000th vehicle from RMA since the contract was first awarded by the US Army in 2004

• Himoinsa was added to Infrastructure Division

2012• RMA acquired Palms Food International

• Costa Coffee was added to Hospitality Division

During the 90’s• The business expanded rapidly to encompass four new divisions - Automotive, Power and Construction, Engineering and Trading and Logistics

• Global brands joined RMA’s network of operations, including Ford and SDMO

2008• RMA achieved ISO 9001 certification, a testament to the quality management systems in place

• Manufacturing capabilities were expanded with a new facility in Indonesia

2009• RMA’s environmental management systems achieved ISO 14001 certification

• RMA extended its Ford Qualified Vehicle Modifier (QVM) program to its South African and Indonesian facilities

• The Infrastructure Division expanded with the addition of John Deere, TCM and Mitsubishi Fuso

2015• Krispy Kreme became the latest addition to the Hospitality Division

• JLG was added to the Infrastructure Division

• RMA was reaffirmed its expertise in modifications by being appointed as an Approved Converter for Nissan

2002• Operations expanded from Asia to Central Asia - further expansion was to follow to five other regions around the world

• The Automotive division expanded, with Global Fleet Sales (GFS) added to provide fleet solutions to development markets and the humanitarian aid sector

2003• RMA’s flagship facility was established in Thailand’s strategic eastern port of Laem Chabang, covering a vast land area of 90,000 square metres

2004• RMA launched a Hospitality Division with the set-up of the Express Food Group in Phnom Penh

• Ford designated RMA as a global distributor to the Aid and Development sector, a recognition of expertise in automotive distribution

2005• The US Army recognized the quality of RMA’s work by awarding the Equipment Maintenance and Apprenticeship Service Program (EMAS) for work completed in Afghanistan

• The Hospitality Division was boosted with the addition of The Pizza Company, and Kohler was added to Infrastructure Division

2005• RMA became Ford’s only Qualified Vehicle Modifier (QVM) in Asia Pacific, providing quality modifications which are harmonized with OEM vehicles.

• Armored vehicle modifications were added to RMA’s services when Global Armor Thailand (GAT) was established

2007• UK-based Guava International was acquired to manage the Jaguar Land Rover dealership network, which spanned across 28 markets worldwide

• The Hospitality Division added Swensen’s to its portfolio

• RMA’s production capac i ty increased dramatically with an expansion of a new manufacturing facility in South Africa, while more global brands joined RMA’s network, including GM, Mazda, Tata and JCB

2013• RMA continued its acquisition program with: - Minecorp, one of the world’s leaders in fleet vehicle modification - Urban Solutions, offering a full array of urban development and revitalization services in housing and urban infrastructure - Marsol International, providing broad marine services to offshore oil terminals and related infrastructure

- Foreign Correspondents’ Club of Cambodia, the well-known hotels and restaurants in Phnom Penh and Siem Reap

• The Automotive Division added Avis car rental to its portfolio

APPROVEDCONVERTER

AUTOMOTIVEMODIFICATIONS

RMA is a world-leading provider of light and heavy duty, purpose-built vehicles to a diverse global customer base, from Aid and Development organizations, vast corporate entities and governments to original equipment manufacturers. RMA is a major supplier to commercial and non-commercial markets globally, with over 100,000 vehicles delivered tocustomers in nearly 100 countries.

FLEET VEHICLE SOLUTIONS

APPROVEDCONVERTER

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All RMA modifications are developed with whole vehicle integrity as the core philosophy and stringent engineering practice. By fully integrating the design, engineering, testing and adhering to original entity manufacturing standards, the safety, durability and operational effectiveness of the vehicle is optimized. This marks RMA Automotive as a leader in the field of vehicle modifications.

RMA is an ISO9001 and ISO14001 accredited company. RMA is the first Ford Qualified Vehicle Modifier in Asia Pacific and Africa. It is also Land Rover's only Approved Vehicle Modifier in the commercial sector, as well as an Approved Converter for Nissan.

AUTOMOTIVEWHOLESALE AND RETAIL OPERATIONS

RMA works with OEM partners to provide service through the manufacturer’s in-country service centers, with a 24/7 Service Helpline. For remote locations, we fly emergency service technicians to solve maintenance problems that cannot be resolved locally.

RMA also maintains an extensive, in-house, vehicle spare parts inventory. With 24-hour shipping, computerized order processing and thousands of parts, we can airfreight parts overnight, anywhere in the world.

AFTER SALES AND SERVICERMA is also the first-choice partner to some of the world’s leading automotive brands, including Ford, Jaguar Land Rover, Mazda, GM, Mercedes Benz and TATA. Its expertise in establishing dealer and servicing networks in emerging markets right through to fully developed markets is unparalleled, with many markets managed entirely by RMA on behalf of manufacturers it represents. RMA’s commercial automotive offering covers vehicle retail, distribution, aftersales, fleet solutions, vehicle rental and financial services.

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INFRASTRUCTURERMA partners with leading brand names to support infrastructure projects through the supply of equipment in the areas of agriculture, general construction, road building, public utility projects, telecommunication and power generation.

Heavy EquipmentRMA delivers advanced product and service solutions to clients in the construction, materials handling, waste management, mining, and agriculture industries. RMA represents JCB, John Deere, TCM, JLG and Mitsubishi-Fuso.

Power GenerationRMA designs and supplies power systems and vital backup sources serving system-critical installations like airports, hospitals and telecoms stations. RMA is also a remote area specialist, delivering and servicing power support systems on construction sites in difficult-to-access areas and for communities in distress. RMA represents Himoinsa, SDMO and Kohler.

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RMA Engineering Solutions (RMAES) provides engineering, consulting, and contracting services in the oil and gas, power, mechanical and electrical, urban development and water sectors.

RMAES extends RMA Group’s range of services to current and new customers and takes full advantage of the RMA worldwide network of resources. RMAES comprises three RMA Group companies (Marsol International, Comin Asia, and Urban Solutions) and the business unit, Integrated Field Solutions.

RMAES is a leading provider of engineering, consulting, and contracting services for a wide range of facilities, services, and installations needed for the functioning of communities and industries. Through our operating companies and our business unit, we serve public clients, private clients, and development agencies, by providing environmentally sound, safe, and sustainable solutions for:

• Offshore loading or offloading of gas or liquid products• Electrical and mechanical systems for buildings and industries• Electrical power generation, transmission and distribution• Sustainable urban development• Water and wastewater supply and management• Contract management services for projects that are difficult to reach or manage• Fleet maintenance and fleet maintenance planning • Project management for aid and development organizations, commercial entities and NGOs

Facilities ManagementRMA offers Total Facility Management (TFM) solutions covering building maintenance, cleaning, washroom hygiene, waste and pest management, gardening, inventory & audit, security personnel, electronic security, labor supply and catering.

ENGINEERING SOLUTIONS

IFS IntegratedField Solutions

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RMA Group operates food & beverage franchises across South East Asia, developing popular international brands such as The Pizza Company, Costa Coffee, Subway, Swensen’s, Dairy Queen and Krispy Kreme.

The group also manages restaurants within international airports concessions in Singapore and Cambodia and owns the Foreign Correspondent Club hotels and restaurants in Phnom Penh and Siem Reap.

With over 100 outlets located throughout Singapore, Thailand, Cambodia, Laos and Myanmar, RMA continues to expand rapidly and envisions becoming a leading multiple food franchise operator in the region.

HOSPITALITY

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RMA meets the personal and commercial needs of customers across a range of business sectors, supporting cash flow management and business growth. Trusted for 30 years, RMA is known for dependability and high service standards, helping customers achieve personal and organizational enrichment with tailored vehicle and equipment solutions.

RMA Financing Solutions:

• Leasing• Hire purchase• Instalment sale• Fleet leasing solutions• Integrated world-insurance coverage

FINANCIAL SERVICESWe believe you will notice a difference from your first contact with RMA Group. It is refreshing attitude – an earnest, dedicated and active attention to your needs, with fast response times and conscientious follow-up.

We work hard to ensure that we perform beyond your expectations.

CONTACT US

inquiries@rmagroup.net company/rma-group rmagroup rmagroup.net

RMA Group World Headquarters283/74 Home Place Office Building, 15th-17th Floor, Soi Sukhumvit 55 (Thonglor 13), Sukhumvit Rd, Klongton-Nue, Wattana, Bangkok 10110 Thailand T +66 (0) 2 762 8500 E inquiries@rmagroup.net W www.rmagroup.net18 l FINANCIAL SERVICES