robert mcfarlane evp & chief financial officer. 44 agenda 2002 highlights quarter 1, 2003...

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Robert McFarlane EVP & Chief Financial Officer

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45 These Annual Meeting presentations and answers to questions contain forward-looking statements about expected future events and financial and operating results that are subject to risks and uncertainties. TELUS’ actual results, performance, or achievement could differ materially from those expressed or implied by such statements. For additional information on potential risk factors, see TELUS’ 2003 Annual Information Form, and other filings with securities commissions in Canada and the United States. TELUS disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. forward-looking disclaimer all dollars in C$ unless otherwise specified

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Page 1: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

Robert McFarlaneEVP & Chief Financial Officer

Page 2: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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agenda

2002 highlights Quarter 1, 2003 review 2003 guidance Summary

Page 3: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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These Annual Meeting presentations and answers to questions contain forward-looking statements about expected future events and financial and operating results that are subject to risks and uncertainties. TELUS’ actual results, performance, or achievement could differ materially from those expressed or implied by such statements. For additional information on potential risk factors, see TELUS’ 2003 Annual Information Form, and other filings with securities commissions in Canada and the United States.

TELUS disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

forward-looking disclaimer

all dollars in C$ unless otherwise specified

Page 4: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

2002 highlights

Page 5: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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2002 highlights – consolidated

Challenging telecom & regulatory environment Met or exceeded analyst expectations on key

profitability measures Operating earnings before restructuring costs was

flat despite negative regulatory impacts Capex reduction drove significant improvement in

cash flow Successfully completed an equity offering and

concurrent debt repurchase

Page 6: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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2002 highlights – consolidated

1 Normalized for regulatory impacts (contribution and price cap decisions)2 Excludes restructuring & workforce reduction costs

2001 2002 changeRevenue $7.1B $7.0B 1.0%Revenue1 (normalized) $7.1B $7.4B 5.0%

EBITDA2 $2.53B $2.52B 0.4%EBITDA1,2 (normalized) $2.53B $2.79B 10%

negative regulatory impacts mask underlying revenue & EBITDA growth of 5% & 10%, respectively

Page 7: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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2002 highlights – consolidated

1 Restructuring & workforce reduction costs2 After-tax income resulting from sale of Directory Operations

2001 2002 changeRestructuring costs1 $198M $570M 187%Disc. Operations2 $592M ($2.0M) $594M

Net Income/(Loss) $454M ($229M) $683MEPS $1.51 ($0.75) $2.26

2002 net income declined due to restructuring costs from operational efficiency program

Page 8: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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2002 highlights – consolidated

1 Includes $356M and $4.6M in spectrum purchases for 2001 and 2002, respectively2 Ratio of capex to total revenues3 EBITDA less capex

2001 2002 changeCapex1 $2.6B $1.7B 35%

Capex Intensity2 37% 24% 13pts

Cash Flow3 ($76M) $821M $897M

significant reduction in capex drove dramatic cash generation increase

Page 9: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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2002

original target

target met?

Revenue ($B) 7.01 7.35 to 7.451

EBITDA ($B) 2.52 2.475 to 2.525 EPS2 ($) 0.43 0.15 to 0.20 Capex ($B) 1.7 2.1 to 2.2

2002 highlights – consolidatedperformance vs. original public targets

1 Post accounting classification change in order to comply with EITF 01-9 which resulted in costs specific to Mobility & Internet operations being reclassified to offset revenues

2 Normalized for after-tax restructuring costs

achieved key profitability targets despite revenue shortfall

Page 10: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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(26)

(1,354)

2001 2002($M)

1 EBITDA less capex, cash interest, cash taxes, cash dividends; excludes restructuring & workforce reduction costs

2002 highlights – consolidated free cash flow1

$1.3 billion increase in free cash flow

Page 11: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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2002 highlights improved financial position

Credit agencies “raised the bar” TELUS credit fundamentals improved Renewed bank credit facility Implemented low-cost accounts receivable

securitization program Successfully completed $337M equity offering

and concurrent $410M debt repurchase Reduced debt leverage Maintained strong liquidity position

Page 12: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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2002 highlights Communications segment

Significant negative regulatory impacts from contribution and price cap decisions

Revenue shortfall offset by Operational Efficiency Program progress ahead of plan & favourable tax settlement

Gained considerable hi-speed Internet market share Consecutive quarters of improved non-

incumbent profitability in Ontario & Quebec Disciplined 23% annual reduction in capex Cash flow1 increased $178M

1 EBITDA less capex

Page 13: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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2002 highlights – Communications segmentOEP savings since inception

operational efficiency improvements exceed targets in 2002 setting stage for significant future savings

2002 2003E 2004E

$150M

~$550M

~$450M

$245M1

Q1

1 Aggregated cost base reduction since inception of OEP

Page 14: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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Dial-Up High Speed

216

497

1998

313

1999 2000 2001

2002 highlights – Communications segmenttotal Internet customers (000s)

91%

2002

670

802

14%

195,000 ADSL net adds/increased share

Page 15: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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Successful merger integration 418K net subscriber adds Maintained industry leadership in ARPU Customer churn lowered to industry best Strong revenue & excellent profitability growth EBITDA up 50% and capex down 54%1

Cash flow2 increased $719M

2002 highlights Mobility segment

1 Includes $4.6 million and $356 million in spectrum purchases for 2002 and 2001, respectively

2 EBITDA less capex

Page 16: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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963

2,160

1998

1,6861

1999 2000 2001

2002 highlights – Mobility segmenttotal wireless subscribers (000s)

2002

2,578

2,996

16%

418,000 wireless net adds/increased share

1 Proforma 587K subscribers following Clearnet acquisition

Page 17: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

2003 Q1 review

Page 18: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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2003 Q1 review – consolidatedQ1-02 Q1-03 change

Revenue $1.70B $1.74B 2.5%

EBITDA1 $589M $671M 14%

Net Income/(Loss) ($0.8M) $91M $92M

EPSEPS normalized for tax savings

($0.01)

($0.01)

$0.26$0.11

$0.27

$0.12

strong EBITDA & tax savings drive significant profitability improvement ahead of expectations

1 Excludes restructuring & workforce reduction costs

$0.15 dividend per share declared for July 1, 2003

Page 19: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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2003 Q1 review – consolidated

1 Ratio of capex to total revenues2 EBITDA less capex, cash interest, cash taxes, cash dividends;

excludes restructuring & workforce reduction costs

Q1-02 Q1-03 changeCapex $406M $208M 49%

Capex Intensity1 24% 12% 12pts

Free Cash Flow2 $101M $376M $275M

$275M improvement in free cash flow generation

Page 20: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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2003 Q1 review – consolidatedQ1-02 Q1-03 Target

Net Debt : Capital 58.0% 55.7% 50% long term

Net Debt : EBITDA 3.5X 3.2X 3.0X in Dec 2003

<2.7X in Dec 2004

significant credit enhancement underway

Page 21: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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($M) Q1-02 Q1-03 changeExternal Rev.1 1,251 1,209 3.4%

EBITDA 467 492 5.5%Capex 309 154 50%Cap. Intensity2 24% 13% 11pts

Cash Flow3 158 339 115%

2003 Q1 review – Communications segment

1 Excludes intersegment revenues2 Ratio of capex to total revenues3 EBITDA less capex

operational & capital efficiency gains driving improved cash flow

Page 22: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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Q1-03 6th consecutive quarter of improving profitability

2003 Q1 review – Communications segmentnon-ILEC revenue and EBITDA

17 16 2031 38

60

105

133117 123

136152

141

(23)(30)(36)(37)(11)

(24) (28) (33) (35) (36) (38) (18) (15)Q1-00 Q2-00 Q3-00 Q4-00 Q1-01 Q2-01 Q3-01 Q4-01 Q1-02 Q2-02 Q3-02 Q4-02 Q1-03

Revenue EBITDA

Page 23: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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(000s) Q1-02 Q1-03 changeNetwork Access Lines 4,946 4,913 0.7%

ADSL Subscribers 267 442 66%

ADSL net adds 52 32 39%

Total Employees 25.2 19.7 22%

2003 Q1 review – Communications segment

Page 24: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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2003 Q1 review – Mobility segment($M) Q1-02 Q1-03 changeRevenue 447 532 19%

EBITDA1 123 179 46%

Capex 97 54 44%

Capex Intensity2 22% 10% 12pts

Cash Flow3 26 124 $99M

significant profitability & cash flow growth

1 Q1-02 includes $21.0M clarification of provincial sales tax legislation related to wireless equipment subsidies

2 Ratio of capex to total revenues3 EBITDA less capex

Page 25: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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2003 Q1 review – Mobility segmentQ1-02 Q1-03 change

Subscribers 2.7M 3.1M 15%

Net adds (000s) 91 67 26%

ARPU $52 $54 3.8%

Churn 1.88% 1.53% 35pts

focus on profitable growth & quality of service yields outstanding ARPU & Churn

Page 26: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

2003 targets & guidance

Page 27: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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2003 financial targets – consolidated

2002 actualoriginal 2003

target

changeRevenue $7.01B $7.2 to 7.3B 3 to 4%

EBITDA $2.52B $2.7 to 2.8B 7 to 11%

EPS ($0.75) $0.35 to 0.55 $1.10 to 1.30

Capex $1.7B approx. $1.5B $200M

FCF ($26M) $300 to 600M $326 to 626M

targeting significant EPS & FCF growth

Page 28: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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2003 targets – revised guidanceoriginal 2003

target1revised 2003

guidance3

Consolidated

EPS $0.35 to 0.55 $0.50 to 0.70

Free Cash Flow $300 to 600M $500 to 600M2

Mobility

Mobility Subs 400 to 450K approx. 350K

Mobility EBITDA $625 to 650M approx. $675 to 700M

1 December 16, 2002 2 Revised on April 8, 2003 3 April 30, 2003

Page 29: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

securities price performance

Page 30: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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share price performance comparison

Wireless$80

Telecoms$92

Relative Price Performance of $100 Invested One Year Ago North American Wireless & World Telcom Equity Indices

(April 30, 2002 - April 25, 2003)

25

50

75

100

125

Apr

-02

May

-02

Jun-

02

Jul-0

2

Aug

-02

Sep

-02

Oct

-02

Nov

-02

Dec

-02

Jan-

03

Feb-

03

Mar

-03

S&P Supercomposite Wireless Index MSCI World Telecom Index

World Telecom Index$91.81

Wireless Index$80.31

Page 31: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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share price performance comparison

TELUS$122

Telecom$92

Wireless$80

Relative Price Performance of $100 Invested One Year Ago TELUS Voting Stock vs. North American Wireless & World Telcom Equity Indices

(April 30, 2002 - April 25, 2003)

25

50

75

100

125

Apr

-02

May

-02

Jun-

02

Jul-0

2

Aug

-02

Sep

-02

Oct

-02

Nov

-02

Dec

-02

Jan-

03

Feb-

03

Mar

-03

S&P Supercomposite Wireless Index MSCI World Telecom Index TELUS

World Telecom Index$91.81

Wireless Index$80.31

TELUS$121.93

Page 32: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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bond price performanceTELUS Corporation Bonds

Daily Price Performance(April 30, 2002 - April 25, 2003)

$40

$55

$70

$85

$100

$115

Apr

-02

May

-02

Jun-

02

Jul-0

2

Aug

-02

Sep

-02

Oct

-02

Nov

-02

Dec

-02

Jan-

03

Feb-

03

Mar

-03

C$ 7.5% 2006 US$ 7.5% 2007 US$ 8.0% 2011

May 31 - Jul 11Credit ratings under

review:DBRS (May 31)

Moody's (Jun 14)S&P (Jul 11) Jul 29

Q2 results & increased disclosure

Nov 4Q3 results

Sep 12Equity offering & debt buyback

Dec 162003 targets release

Feb 14/03Q4 results

Jul 25Moody's downgrade

Apr 16/03Moody's outlook upgrade to stable

Page 33: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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announcement – credit facility renewal 364-Day revolving credit facility renewed Combined bank facility now $2.1B No material changes to terms New maturity date May 2004 Renewal evidences strong capital market support

building on our financial strength

Page 34: Robert McFarlane EVP & Chief Financial Officer. 44 agenda  2002 highlights  Quarter 1, 2003 review  2003 guidance  Summary

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summary

TELUS Communications – improving efficiencies TELUS Mobility – excellent results Significantly reducing capex intensity Significant cash flow generation Reducing debt & leverage = enhanced credit profile Positive 2003 earnings outlook

delivering on our strategy