robot-user interaction within user-orientated developments: … · 2011-11-10. care robotics in the...
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2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 1
Robot-User Interaction within User-orientated Developments: Insights from a Research Project in Germany
• Care Robotics in the Aging Society: Integrating Users, Developers and Technology
• German Institute for Japanese Studies (DIJ) Tokyo, Japan
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 22
Partner & Artifacts
User Interface Design GmbH: Interface
Care Facility: Requirement, Pilot
Applications
University Duisburg-Essen: Knowledge-Transfer
Fraunhofer IPA: Care-O-bot®
MLR-System GmbH: CASERO®
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
2011-11-10 © Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 33
MLR System (CASERO®)
Uni DUE (Knowledge-Transfer Loop)
Fraunhofer-IPA (Care-O-bot®)
UI-Design (Interface, Scenario-Design)
ScenariosScenario Based Design
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
2011-11-10 © Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 44
MLR System (CASERO®)
Uni DUE (Knowledge-Transfer Loop)
Fraunhofer-IPA (Care-O-bot®)
UI-Design (Interface, Scenario-Design)
ScenariosScenario Based Design
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
2011-11-10 © Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 55
MLR System (CASERO®)
Uni DUE (Knowledge-Transfer Loop)
Fraunhofer-IPA (Care-O-bot®)
UI-Design (Interface, Scenario-Design)
ScenariosScenario Based Design
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 66
Scenario Based Design - ExamplesThe emerged needs of the requirement analysis were transcribed in a narrative track of scribbles:
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 77
• Requirement Analysis User
• Scenarios User-Interface-Designer
• Technical Feasibility Developer
• Scenarios Adjustments User-Interface-Designer
• Artifacts Development Developer
• Pilot Phase User
• Scenarios Adjustments User-Interface-Designer
1. Ye
ar2.
Year
3. Ye
ar
Knowledge-Transfer Loop for Participatory Developments
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 88
• Requirement Analysis User
• Scenarios User-Interface-Designer
• Technical Feasibility Developer
• Scenarios Adjustments User-Interface-Designer
• Artifacts Development Developer
• Pilot Phase User
• Scenarios Adjustments User-Interface-Designer
+n1. Ye
ar2.
Year
3. Ye
ar
Knowledge-Transfer Loop for Participatory Developments
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 99
• Requirement Analysis User
• Scenarios User-Interface-Designer
• Technical Feasibility Developer
• Scenarios Adjustments User-Interface-Designer
• Artifacts Development Developer
• Pilot Phase User
• Scenarios Adjustments User-Interface-Designer
+n
+n
1. Ye
ar2.
Year
3. Ye
ar
Knowledge-Transfer Loop for Participatory Developments
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 1010
• Requirement Analysis User
• Scenarios User-Interface-Designer
• Technical Feasibility Developer
• Scenarios Adjustments User-Interface-Designer
• Artifacts Development Developer
• Pilot Phase User
• Scenarios Adjustments User-Interface-Designer
• Product Development
+n
+n
1. Ye
ar2.
Year
3. Ye
ar
Knowledge-Transfer Loop for Participatory Developments
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 1111
• Requirement Analysis User
• Scenarios User-Interface-Designer
• Technical Feasibility Developer
• Scenarios Adjustments User-Interface-Designer
• Artifacts Development Developer
• Pilot Phase User
• Scenarios Adjustments User-Interface-Designer
• Product Development
+n
+n
1. Ye
ar2.
Year
3. Ye
ar
Knowledge-Transfer Loop for Participatory Developments
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 1212
MLR System (CASERO®)
Uni DUE (Knowledge-Transfer Loop)
Fraunhofer-IPA (Care-O-bot®)
UI-Design (Interface, Scenario-Design)
Stage: Scenario Adjustments
12
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 1313
Transport- Scenario (CASERO®)
Drink-Catering- Scenario (Care-O-bot® 3)
Activity-Scenario (Care-O-bot® 3)
Night duty- Emergency- Scenario (CASERO®)
Stage: Scenario Adjustments
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 1414
• Requirement Analysis User
• Scenarios User-Interface-Designer
• Technical Feasibility Developer
• Scenarios Adjustments User-Interface-Designer
• Artifacts Development Developer
• Pilot Phase User
• Scenarios Adjustments User-Interface-Designer
• Product Development
+n
+n
1. Ye
ar2.
Year
3. Ye
ar
Stage: Pilot Phase
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 1515
Transport- Scenario (CASERO®)
Drink-Catering- Scenario (Care-O-bot® 3)
Activity-Scenario (Care-O-bot® 3)
Night duty- Emergency- Scenario (CASERO®)
Stage: Pilot Phase
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 1616
Transport- Scenario (CASERO®)
Drink-Catering- Scenario (Care-O-bot® 3)
Activity-Scenario (Care-O-bot® 3)
Night duty- Emergency- Scenario (CASERO®)
Stage: Pilot Phase
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 1717
MLR System (CASERO®)
Uni DUE (Knowledge-Transfer Loop)
Fraunhofer-IPA (Care-O-bot®)
UI-Design (Interface, Scenario-Design)
Stage: Pilot Phase
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 1818
MLR System (CASERO®)
Uni DUE (Knowledge-Transfer Loop)
Fraunhofer-IPA (Care-O-bot®)
UI-Design (Interface, Scenario-Design)
Stage: Pilot Phase
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences
Stage: Pilot Phase
1919
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 2020
Transport- Scenario (CASERO®)
Drink-Catering- Scenario (Care-O-bot® 3)
Activity-Scenario (Care-O-bot® 3)
Night duty- Emergency- Scenario (CASERO®)
Stage: Pilot Phase
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 2121
Stage: Pilot Phase
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 2222
Stage: Pilot Phase
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 2323
?
Stage: Pilot Phase
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 2424
• Requirement Analysis User
• Scenarios User-Interface-Designer
• Technical Feasibility Developer
• Scenarios Adjustments User-Interface-Designer
• Artifacts Development Developer
• Pilot Phase User
• Scenarios Adjustments User-Interface-Designer
• Product Development
+n
+n
1. Ye
ar2.
Year
3. Ye
ar
Points for Further Discussion
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences
Points for Further Discussion
2525
• Requirement Analysis User
• Scenarios User-Interface-Designer
• Technical Feasibility Developer
• Scenarios Adjustments User-Interface-Designer
• Artifacts Development Developer
• Pilot Phase User
• Scenarios Adjustments User-Interface-Designer
• Product Development
+n
+n
1. Ye
ar2.
Year
3. Ye
ar
Scenarios = Cognitive
Orientation
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences
Points for Further Discussion
2626
• Requirement Analysis User
• Scenarios User-Interface-Designer
• Technical Feasibility Developer
• Scenarios Adjustments User-Interface-Designer
• Artifacts Development Developer
• Pilot Phase User
• Scenarios Adjustments User-Interface-Designer
• Product Development
+n
+n
1. Ye
ar2.
Year
3. Ye
ar
Scenarios = Guidelines for Developments
Scenarios = Cognitive
Orientation
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences
Points for Further Discussion
2727
• Requirement Analysis User
• Scenarios User-Interface-Designer
• Technical Feasibility Developer
• Scenarios Adjustments User-Interface-Designer
• Artifacts Development Developer
• Pilot Phase User
• Scenarios Adjustments User-Interface-Designer
• Product Development
+n
+n
1. Ye
ar2.
Year
3. Ye
ar
Scenarios = Guidelines for Developments
Scenarios = Cognitive
Orientation
Emblematic Character of Drawings
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences
Points for Further Discussion
2828
• Requirement Analysis User
• Scenarios User-Interface-Designer
• Technical Feasibility Developer
• Scenarios Adjustments User-Interface-Designer
• Artifacts Development Developer
• Pilot Phase User
• Scenarios Adjustments User-Interface-Designer
• Product Development
+n
+n
1. Ye
ar2.
Year
3. Ye
ar
Scenarios = Guidelines for Developments
Scenarios = Cognitive
Orientation
Emblematic Character of Drawings
Strong Orientation towards Functionality
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences
Points for Further Discussion
2929
• Requirement Analysis User
• Scenarios User-Interface-Designer
• Technical Feasibility Developer
• Scenarios Adjustments User-Interface-Designer
• Artifacts Development Developer
• Pilot Phase User
• Scenarios Adjustments User-Interface-Designer
• Product Development
+n
+n
1. Ye
ar2.
Year
3. Ye
ar
Scenarios = Guidelines for Developments
Scenarios = Cognitive
Orientation
Emblematic Character of Drawings
Strong Orientation towards Functionality
Lack of Information = Rapid Prototyping
2011-11-10
Care Robotics in the Aging Society: Integrating Users, Developers and TechnologyGerman Institute for Japanese Studies (DIJ) Tokyo, Japan
© Diego Compagna, University of Duisburg-Essen (Germany), Faculty of Social Sciences 3030
Research Project (Case Study):
• Supporting the Knowledge Transfer for a Participative Design of the Care Work Sector through Service Robotics
• Funded by the German Federal Ministry for Education and Research
• Duration: November 2008 – October 2011
• Contact & Further Information: http://www.wimi-care.de
Thank you for your attention!