roderick watson resume
TRANSCRIPT
Roderick K. Watson Jr.628 Easy Street
Daytona Beach, FL 32117407-274-1548
Objective To achieve a position that will allow me to sharpen my skills in the field of customer service, computer or phone technology, that will allow me the opportunity for professional growth, experience, and advancement.
Education University of Phoenix Raleigh, NC
03/2012 – 01/Bachelor of Science Degree – Advanced Networking Systems
Daytona State College Daytona Beach, FL01/ 2009- 12/2011Associate of Science Degree- Information Technology
Experience Electrician Helper02/2016-Present Rams RPG Daytona Daytona beach, FL
Bent EMT from 1\2” to 1” with various bends Worked as a team to install a number of emt and pvc Installation of service panels, switches, outlets and receptacles, light fixtures, and etc. Worked on various platforms to reached determined heights, such as boom lifts and
scissor lifts Dug underground to run pvc from panel to wherever the pvc needed to go Ran wire from panels and boxes to designated areas Ran wire sizes from 18AWG to700s Everything from my last job with the company McDean INC.
Electrician Helper/ Apprentice 01/2015-01/2016 McDean INC. Daytona Beach, FL
Bent EMT from 1\2” to 1” with various bends Worked as a team to install a number of emt and pvc Installation of service panels, switches, outlets and receptacles, light fixtures, and etc. Worked on various platforms to reached determined heights, such as boom lifts and
scissor lifts Dug underground to run pvc from panel to wherever the pvc needed to go Ran wire from panels and boxes to designated areas Ran wire sizes from 18AWG to700s
Service Technician/ Sales Associate01/2014-04/2015 Maycom/ Sprint PCS Daytona Beach, FL
Diagnosed/ repaired various issues with phones and tablets Worked as a team with other associates to capture client business Conducted various transactions including sales, customer service and support, and client
retention Processed client payments and documented their account to reflect any and all
transactions
Customer Service/ IP Technician 01/2012 - 12/2012 Convergys/ Comcast Daytona beach, FL
Diagnosed client issues with internet or phone services and troubleshoot problems to resolve themcc
Processed client payments and documented their account to reflect any and all transactions
Removed viruses from client software and remote access in to client computer systems using “Team Viewer” software
PC, Phone, Game System Repairs01/2012 – 06/2012 I Fix NC New Bern, NC
Troubleshoot customers issues with desktops, laptops, Android phones, Ps3, and Xbox 360
After the diagnose I was to repair any of the issues with the customers consent Remotely repair software issues using the team viewer program Reinstall operating systems, bios, drivers Also had to root androids, unlock, and install new ROMs on Android phones
IT Technician/ Cashier08/2009 – 01/2012 the Cyber Center Daytona Beach, FL
Assist customers with a variety of computer functions Fix any technical problem that may be wrong with the computers Correcting any and all problems that may be affecting WAN connections and LAN
connections. Install new HDD on Laptops and Desktops.
Cashier, Network Installer, and Software Installer06/2006 – 08/2009 EZ Internet Daytona Beach, FL
To answer the customers questions about how to install certain programs. Creating wireless networks and wired networks for personal use. Handling all money, and balancing the register every night and morning. Install programs on the customers’ computers. Help customers with programs as in, Microsoft Office, IE, and other programs. Install new hardware on laptops and certain desktops such as, hard drives, CD-ROMs,
memory, keyboards, and touchpads.
Certifications CompTIA A+ OHSA 10