roger lewin-and-birute-regine-power point (1)
TRANSCRIPT
![Page 1: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/1.jpg)
Roger Lewin & Birute Regine
Complexity Science
People
&
Organizations
![Page 2: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/2.jpg)
![Page 3: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/3.jpg)
St Luke’s Advertising Agency
London
![Page 4: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/4.jpg)
Andy Law, founder and chairman:
“This industry is driven by ego and greed.”
David Abraham, co-founder and COO:
“This industry is run by money-grubbing, mealy-mouthed liars.”
![Page 5: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/5.jpg)
Campaign: an editorial in the January 1998 issue:
“St Luke’s sets itself up as an easy target for critics.” Its distinctly
unusual way of working, and its claims to be guided by ethics, “can
smack of pretension and insufferable preciousness.”
![Page 6: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/6.jpg)
The same year, Campaign voted the young St Luke’s as The
Agency of the Year.
It also credited St Luke’s with “coming up with some of the most rule-breaking campaigns on either
side of the Atlantic.”
![Page 7: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/7.jpg)
No one had a personal desk, not even the CEO.
Transformation of the pitch-generating process from linear to nonlinear.
![Page 8: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/8.jpg)
![Page 9: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/9.jpg)
![Page 10: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/10.jpg)
Three results from nonlinear working:
The process is much faster
Enhanced creativity
The result is more daring
![Page 11: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/11.jpg)
“Everyone is brilliant….just give them a chance and everyone will do brilliant
things.”
![Page 12: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/12.jpg)
Pitt County Memorial Hospital
Greenville, North Carolina
![Page 13: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/13.jpg)
![Page 14: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/14.jpg)
![Page 15: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/15.jpg)
![Page 16: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/16.jpg)
![Page 17: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/17.jpg)
![Page 18: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/18.jpg)
From: Measured pace, follow the rules,
do your job
To:Speed, flexibility, adaptability,
figure out what needs to be done, do it
![Page 19: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/19.jpg)
“Crisis brings out the best in people….There is something about being in the crucible together that melts the barriers than can exist between individuals and groups
inside and outside your organization.”
Dave McRae, CEO
![Page 20: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/20.jpg)
“My relationship to people in my department has changed. Now there’s a lot of comradery and pulling together
kind of attitude that wasn’t there before. We can do things now that
previously we never dreamed could be possible. What I think helped to get that feeling was getting to know the
people I work with in a personal way.”Pam Payne, pharmacist
![Page 21: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/21.jpg)
“For some period of time everybody forgot all the stuff that
they had learned as part of the job, and just did what they had to do, coming up with the unexpected, and enjoying it. They’d forget the clock and do miracles. It was a
peak experience.”
Bob Shapiro, former CEO, Monsanto
![Page 22: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/22.jpg)
What does this have to do with complexity science and business?
![Page 23: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/23.jpg)
Complex Adaptive Systems:diversity of agents
mutual interactions
decentralized control
self-organization
emergence of novelty
adaptability
![Page 24: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/24.jpg)
Biological realm:immune system
termite communities
ecosystems
the brain
![Page 25: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/25.jpg)
The Human Realm:Any time you have a group of people mutually engaged in a common goal
…that is, organizations of any kind, large and small
Businesses are complex adaptive systems
![Page 26: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/26.jpg)
In Complex Adaptive Systems:
Interaction among agents is the source of creativity and adaptability of the system
![Page 27: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/27.jpg)
In business, this translates to:Relationships among people is
the source of creativity and adaptability of organizations
![Page 28: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/28.jpg)
St Luke’s: the physical environment
Pitt: allow self-organization
Two ways to enhance interactions:
![Page 29: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/29.jpg)
Bottom line from a complexity perspective:
Relationships
![Page 30: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/30.jpg)
People want to be seen as people
![Page 31: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/31.jpg)
It’s an old idea…..
…..but now there’s ascience behind it…...
Complexity Science
![Page 32: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/32.jpg)
The challenge for coaches:
Help clients enhance frequency of interactions among their people
Help clients handle the uncertaintyassociated with this way of working
![Page 33: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/33.jpg)
![Page 34: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/34.jpg)
It’s not just what we do…
…but how we do it
![Page 35: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/35.jpg)
What does this have to dowith complexity science?
Coaches who attend to the quality of relationships among people in the
workplace will enhance the performance of their clients’
organizations
![Page 36: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/36.jpg)
“I am
because
we are”
![Page 37: Roger lewin-and-birute-regine-power point (1)](https://reader030.vdocuments.net/reader030/viewer/2022020218/5597f9eb1a28ab82238b458f/html5/thumbnails/37.jpg)
Roger Lewin & Birute Regine
Harvest-Associates.comIronButterflies.com
The ICF values your feedback. Please take a moment to complete an evaluation form and return it to the room host located at the back of the room.