Cost Analysis Worksheet for: <<Client Name>>

Number of Desktop Users 75 Number of Portable (Laptop) Users 9 Annual Growth Rate 3%Number of Locations 1 Employee Salary Burden Rate 30%Months in Subscription 36

Service And Support Expenses* Quantity Rate Total Monthly

346 $25.00 $202,410.00 $5,622.50

0 50%

10 $125.00 $45,000.00 $1,250.00

168 $17.00 $133,660.80 $3,712.80

Total $381,070.80 $10,585.30

Productivity** Quantity Rate Total Monthly

2 $17.00 $1,591.20 $34.00

2 $17.00 $1,591.20 $34.00

21 $17.00 $16,707.60 $464.10

15 $17.00 $278,460.00 $7,735.00

10 $17.00 $668,304.00 $14,280.00

Total $966,654.00 $26,851.50

Productivity Savings*** $483,327.00 $13,425.75

Total of All Expenses Without Growth Factor $864,397.80 $24,011.05

*Includes an adjustment for the expense of IT personnel in Time Allocation based on time spent performing unrelated tasks. ** Employee Salaries include a burden as stated above.***Based on the assumption that MSP PROVIDER will improve productivity in these areas by an average of 50%.

Dedicated IT Personnel**: How many hours are worked a month by dedicated IT employees and at what rate? (Full Time = 173 hours/month per employee)Time Allocation: What percentage of the dedicated IT personnel's time is spent on PC, network, messaging, and connectivity related issues that are included with the MSP Solution? External Services: How many hours are spent each month by external services providers for Network Integration, Monitoring, Repairs, Administration, Backup, Asset Management, training, and other services (and the typical hourly rate)? Downtime**: How many total user hours of downtime does your business experience per month while waiting for resolution or response from the Help Desk?

Procurement: How many hours a month are spent evaluating technology, selecting vendors, and handling equipment financing?Asset Management: How many hours a month are spent tracking computing assets/warranties and disposing of equipment at the end of its lifecycle?Workflow: How many hours a month are spent by employees waiting for availability and deployment of computers or software updates?SPAM: Average minutes per day an employee spends dealing with junk e-mailNon-business Internet usage: How many hours are spent a month by each employee using the Internet for non-business related activities?

This is the estimated annual growth rate for your company.

This is how much you pay for payroll taxes and benefits as a percentage of salary.

This is the hourly cost of your IT staff.

This is the percentage of time that your internal staff devotes to IT support issues.

This is the hourly cost that you pay your current service provider for support.

This is the number of hours of support you pay for each month.

This is the average hourly cost of your staff.

You can overwrite this formula is you disagree with our estimate of lost time.

All rates in the colum are equal to the hourly rate you input into cell C26.

This is the time you spend evaluating hardware, software, and suppliers. Think about how much time you spent evaluating your last major IT purchase.

This can be the biggest time waster of all. Time spent surfing eBay, CNN, or Sports sites is time taken away from work.