role of leadership in strategic implementation behavioural

8/7/2019 Role of Leadership in Strategic Implementation Behavioural

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_KCM KI MIIMJTLYM CM@DM_ZHLR LG

ZT_@TMF\ LERCMEMGT@TLKG

0' LGT_KD]JTLKG

Miimjtlym cm`dmrzhl lz rmp}lrmd tk cm`d `gd tk f}ldm thm

z}okrdlg`tmz tk mrikre krf`gl~`tlkg`c t`zaz miiljlmgtc| `gd

miimjtlymc|'

Lg thm vkrdz ki –Cm`dmrzhl lz thm `jtlylt| ki lgic}mgjlgf mkcm tk

ztrlym vlcclgfc| ikr frk} konmjtlymz'―

% % % Fmkrfm Tmrr|

–Cm`dmrzhl lz thm `olclt| tk zmj}rm dmzlrmd `jtlkgz irke ` frk} ki

ikcckvmrz ykc}gt`rlc|# vlthk}t thm }zm ki jkmrjlkg'―

% % %@cikrd `gd Om`tt|

Ztr`tmflj cm`dmrzhl lz thm rkjmzz ki tr`gzikrelgf thm krf`gl~`tlkg

lgtk ` z}jjmzzi}c mgtlt|' Ztr`tmflj cm`dmrzhl lgzlrmz `gd ektly`tmz

mkcm lg thm krf`glz t̀lkg tk vkra tkfmthmr tk `jjkeclzh

krf`gl~`tlkg`c konmjtlymz'



?' CM@DM_ZHLR _KCM LG LERCMEGT@TLKG

Ztr`tmflj cm`dmrzhl c`|z `g lekrt`gt rkcm lg ztr`tmf|

lecmemgt`tlkg' Thm rkcm ki MIIMJTLYM CM@DM_ZHLR lg

ztr`tmf| lecmemgt`tlkg j`g om mxc`lgmd `z ikcckvz>

0' Lgtrkd}jlgf Jh`gfm> Jh`gfm lz ` e}zt ikr krf`gl~`tlkg`c

frkvth `gd dmymckemgt' Vlthk}t jh`gfmz# `g krf`glz`tlkg vk}cd

cm`d tk dkke' Thmrmikrm# lgtrkd}jlgf jh`gfmz lg thm krf`glz`tlkg lz

kgm ki thm rlem rmzkgzlolcltlmz ki thm cm`dmrzhl' Krf`glz`tlkg`c

jh`gfmz t`amz c̀ jm `z ` rmz}ct ki jh`gfmz lg tmjhgkckf|#

jkgz}emr“z t`ztmz# clamz `gd dlzclamz# jh`gfmz lg jkemtltkrz“

ztr`tmf|# kcltlj`c jh`gfmz# mtj' Krf`glz`tlkgz h`ym tk rmzkgd `gd

`dn}zt tk thm jh`gfmz lg thm mgylrkgemgt' I`lc}rm tk dk zk vk}cd

rmz}ct lg kkr mrikre`gjm ki thm krf`glz`tlkg `gd }ctle`tmc|

jckz}rm' Jh`gfmz `iimjt thm mxlztlgf mp}lclorl}e lg thm

krf`glz`tlkg# `gd thmrmikrm# cm`dmrzhl zhk}cd mgz}rm th`t jh`gfmz

dk gkt fmgmr t̀m rmzlzt̀ gjm kg thm `rt ki thm mkcm lg thm

krf`glz`tlkg' Ikr thlz }rkzm# thm cm`dmrzhl zhk}cd jkgzldmr thm

ikcckvlgf ̀ zmjtz>



  Vhlcm lgtrkd}jlgf ` jh`gfm# thmrm zhk}cd om jkgjmrg ikr thm

mkcm `z vmcc `z ikr thm konmjtlymz ki thm krf`glz`tlkg'

  Meck|mmz zhk}cd om mgjk}r`fmd tk `rtljl`tm lg thm rkjmzz ki

jh`gfm rlfht irke thm lgltl`tlkg zt`fm'

  Jh`gfm zhk}cd om lgtrkd}jmd vlth konmjtlym mxc`g`tlkg'

  Cm`dmrzhl zhk}cd jrm`tm ` z|jhkckflj`c jcle`tm z}ltòcm ikr

jh`gfm'

  Jh`gfm zhk}cd om lgtrkd}jmd kg lemrzkg`c rmp}lrmemgtz r`thmr

th`g kg mrzkg`c frk}gdz'

?' Lgtmfr`tlgf Jkgicljtlgf Lgtmrmztz> Krf`glz`tlkg jkgzlztz ki

y`rlk}z mkcm# frk}z# dm`rtemgtz kr z}o%}gltz' Mymr| mrzkg kg

frk} e`| h`ym jmrt`lg lgtmrmztz# vhljh e`| jc`zh vlth thkzm ki

kthmrz lg thm krf`glz`tlkg' Ikr lgzt`gjm# thmrm j`g om jkgicljt ki

lgtmrmzt omtvmmg thm z}mrlkr `gd z}okrdlg`tmz# tk cmymc `gd thm

ckvmr cmymc# omtvmmg thm rkd}jtlkg dm`rtemgt `gd e`ramtlgf

dm`rtemgt# `gd zk kg' Thmrmikrm# `g lekrt`gt rkcm ki cm`dmrzhl

`t y`rlk}z cmymcz lz tk lgtmfr`tm thm jkgicljtlgf lgtmrmztz ki mkcm

`gd frk}z lg thm krf`glz`tlkg' Lt lz tk om gktmd th`t zkem èk}gt

ki jkgicljtz `rm dmzlròcm lg thm krf`glz`tlkg' Thlz lz omj`}zm1 zkem

jkgicljtz i`jlclt`tm jh`gfm lg thm krf`glz`tlkg' Jkgicljtz e`| `rlzm

d}m tk rkocmez lg thm i}gjtlkglgf lg thm krf`glz`tlkg' Jkgicljtz

orlgf tk z}ri`jm dkre`gt kr c`tmgt rkocmez `gd hmc thm



krf`glz`tlkg lg zkcylgf lt' Thm zkc}tlkg tk thm rkocme kitmg

rmp}lrmz jh`gfmz lg thm krf`glz`tlkg' Lt lz `czk tr}m th`t jkgicljtz

j`g jrm`tm rkocmez lg thm krf`glz`tlkg' @ekgf kthmr thlgfz#

jkgicljtz ìimjt lgtmr%mrzkg`c rmc̀ tlkgz' Thlz lz omj`}zm1 m`jh

mrzkg kr frk} trlmz tk ilgd i`}ctz vlth kthmrz r`thmr th`g tr|lgf tk

zkrt k}t thm jkgicljt' Rmkcm lgykcymd lg jkgicljt e`| zrm`d i`czm

lgikre`tlkg' Thmrm lz ckzz ki tr}zt `gd i`lth lg m`jh kthmr' Lg

fmgmr c̀# jkgicljtz j`g `dymrzmc| ìimjt thm mrikre`gjm ki thm

krf`glz`tlkg' Thmrmikrm# miimjtlym cm`dmrzhl lz rmp}lrmd lg zkrtlgf

k}t jkgicljtz lg thm krf`glz`tlkg'

:' Dmymcklgf Cm`dmrzhl @olclt| ki E`g`fmrz> % E`g`fmrz gmmd

tk om miimjtlym cm`dmrz' Thlz lz omj`}zm1 e`g`fmrz gmmd tk lgic}mgjm

`gd lgzlrm thm z}okrdlg`tmz lg krdmr tk `jjkeclzh thm

krf`glz`tlkg`c fk`cz' Ikr thlz }rkzm# thmrm lz ` gmmd tk dmymck

cm`dmrzhl òlcltlmz lg thm e`g`fmrz' Thmrm `rm zmymr`c em`z}rmz#

vhljh j`g om }zmd ikr dmymcklgf cm`dmrzhl òlclt| ki thm

e`g`fmrz>



  Cm`dmrzhl tr l̀glgf ‚ lg vhljh tr`lglgf rkfrèemz j`g om

}gdmrtàmg tk mxkzm e`g`fmrz tk y`rlk}z cm`dmrzhl rkocmez

`gd zlt}`tlkgz'

  Lgtmrg`c mxkz}rm ‚ vhmrm e`g`fmrz j`g om mxkzmd tk y`rlk}z

zlt}`tlkgz lg thm krf`glz`tlkg z}jh `z zkcylgf ki jkgicljtz'

  Jh`ccmgflgf t`zaz j`g om zmt o| tk e`g`fmemgt tk om `jhlmymd

o| e`g`fmrz vlthlg ` jmrt`lg tlem irèm'

  @}tkgke| `gd `jjk}gtòlclt| ‚ vhmrm e`g`fmrz j`g om

rkyldmd vlth mgk}fh `}tkgke| tk h`gdcm jmrt`lg zlt}`tlkgz `gd

thm| zhk}cd om hmcd `jjk}gtòcm ikr thmlr `jtlkgz'

4' Dmymcklgf @rkrl`tm Krf`glz`tlkg`c Jcle`tm>% Miimjtlym

cm`dmrzhl lz rmp}lrmd ikr dmymcklgf `rkrl`tm krf`glz`tlkg`c

jcle`tm lg thm krf`glz`tlkg' Krf`glz`tlkg`c jcle`tm rmimrz tk ` zmt ki

y`c}mz# omclmiz `gd gkrez th t̀ `rm zh`rmd o| `g krf`glz`tlkg“z

emeomrz' Thm krf`glz`tlkg`c jcle`tm flymz ` dlztlgjt ldmgtlt| tk `g

krf`glz`tlkg' Lt lgic}mgjmz thm ekr`cm# ektly`tlkg `gd mrikre`gjm

ki ltz emeomrz' Zkem ki thm lekrt`gt im`t}rmz ki krf`glz`tlkg`c

jcle`tm `rm>



  Lt lz ` jkeolg`tlkg ki zkjl`c# j}ct}r`c# h|zlj`c# z|jhkckflj`c#

`gd kthmr jkgdltlkgz vlthlg `g krf`glz`tlkg'

  Lt mykcymz kymr ` i`lrc| ckgf mrlkd ki tlem'

  Lt j`g om rmc`tlymc| zt`ocm kymr ` mrlkd ki tlem' Hkvmymr# thmrm

e`| om jh`gfmz lg krf`glz`tlkg`c jcle`tm# vlth ` jh`gfm lg tk

e`g`fmemgt# kr e`g`fmemgt“z hlckzkh|'

  Lt flymz ` zm`r`tm ldmgtlt| tk thm krf`glz`tlkg `z jke`rmd tk

kthmr krf`glz`tlkgz# `z m`jh krf`glz`tlkg h`z ltz kvg zmt ki

y`c}mz# omclmiz# r`jtljmz# mektlkgz# mtj'

Tk `dkt `rkrl`tm krf`glz`tlkg`c jcle`tm# thm cm`dmrzhl#

mzmjl`cc| `t thm tk e`g`fmemgt cmymc e}zt `dkt jmrt`lg kcljlmz

`gd r`jtljmz>

  Hlfh zt`gd`rdz ki mxjmccmgjm lg mymr| `rm` ki kmr`tlkgz `gd

my`c}`tlkg'

  Hlfh zt̀ gd`rdz ki ekr`c jh`r`jtmr# mzmjl̀ cc| `t thm tk

e`g`fmemgt cmymc'

  Mgjk}r`fmemgt ikr lggky`tlkg vlth jkgzmp}mgt irmmdke tk `jt

}kg thm ldm`z'

  Rrkmr dmcmf`tlkg ki `}thkrlt| thrk}fhk}t thm krf`glz`tlkg'

  E`tjhlgf rmv`rdz vlth mrikre`gjm r`thmr th`g kg z}onmjtlym

frk}gdz'

  Zlt}`tlkg`c cm`dmrzhl zt|cm vlth hlfh jkgjmrg okth ikr mkcm#

`gd konmjtlymz ki thm krf`glz`tlkg'



=' Dmymcklgf Ektly`tlkg`c Z|ztme>% Kgm ki thm lekrt`gt rkcmz

ki cm`dmrzhl lz tk ektly`tm# mkcm lg thm krf`glz`tlkg' Ektly`tlkg

lz ylt`c ikr omttmr mrikre`gjm kg thm `rt ki thm mkcm' Thm

cm`dmrzhl e}zt om ` d|g`elj ikrjm lg ektly`tlgf mkcm lgykcymd

lg ztr`tmf| lecmemgt`tlkg' Thm cm`dmrzhl e}zt }gdmrzt`gd thm

rkjmzz ki ektly`tlkg# vhljh lgykcymz>

  Rrmzmgjm ki gmmdz> % Mymr| mrzkg h`z jmrt`lg `ek}gt ki gmmdz#

vhljh j`g r`gfm irke h|zlkckflj`c gmmdz tk zmci%`jt}`clz`tlkg

gmmdz'

  Miikrtz> % @g lgdlyld}`c }tz lg hlz miikrtz lg krdmr tk z`tlzi|

z}jh gmmdz' Thm ekrm thm gmmdz# thm ekrm `rm thm miikrtz'

  Rmrikre`gjm> % Thm miikrtz ki ` mrzkg cm`d hle lgtk jmrt`lg

vkra mrikre`gjm'

  _mv`rdz> % Fkkd mrikre`gjm lz rmv`rdmd vlth ekgmt`r|

`gd+kr gkg%ekgmt`r| lgjmgtlymz'

Thm cm`dmrzhl zhk}cd gktm th`t ektly`tlkg lz ` jkgtlg}k}z rkjmzz'

Thlz lz omj`}zm1 h}e`g gmmdz `gd dmzlrmz `rm gmymr mgdlgf' Vhmg

kgm gmmd lz z`tlzilmd# `gkthmr gmmd memrfmz th`t gmmdz tk om

z`tlzilmd' Thmrmikrm# cm`dmrzhl e}zt ldmgtli| thm memrflgf gmmdzki thm mkcm `gd ztrlym tk z`tlzi| z}jh gmmdz `t rmf}c`r lgtmry`cz

thrk}fh ` rkmr elx ki ekgmt`r| `gd gkg%ekgmt`r| lgjmgtlymz'



8' Cm`dmrzhl Zt|cmz> % @ cm`dmr vk}cd om miimjtlym# li hm `dktz

thm rlfht cm`dmrzhl zt|cm dmmgdlgf }kg thm zlt}`tlkg' Hm j`g om

`}tkjr`tlj# mzmjl`cc|# vhmg thm zlt}`tlkg lz p}ltm dme`gdlgf `gd

thmrm lz clttcm tlem tk jkgz}ct z}okrdlg`tmz' Hm e`| `dkt

jkgz}ct`tlym cm`dmrzhl zt|cm# mzmjl`cc| vhmg z}okrdlg`tmz ylmvz

`gd z}ffmztlkgz `rm lekrt`gt lg dmjlzlkg%e`algf' Hm e`| `czk

ikcckv `rtljl`tlym cm`dmrzhl zt|cm# mzmjl̀ cc|# vhmg thm

`rtljl`tlkg ki thm z}okrdlg`tmz lz ylt`c lg dmjlzlkg%e`algf'



:' CM@DM_ZHLR ZT\CMZ

Mymr| e`g`fmr dmymckz ` zt|cm lg e`g`flgf thm `jtlyltlmz' Z}jh

zt|cmz y`r| irke cm`dmr tk cm`dmr# irke zlt}`tlkg tk zlt}`tlkg# `gd

irke krf`glz`tlkg tk krf`glz`tlkg'

–Cm`dmrzhl zt|cm lz ` `ttmrg ki omh`ylk}r dmzlfgmd tk

lgtmfr`tm krf`glz`tlkg`c `gd mrzkg`c lgtmrmzt lg }rz}lt ki

zkem konmjtlym―'

% % %Mdvlg Iclk

Thm e`lg t|mz ki cm`dmrzhl zt|cmz `rm `z ikcckvz>

0' @}tkjr`tlj zt|cm> @g `}tkjr`t lz thm kgm vhk tàmz `cc dmjlzlkgz

o| hlezmci `gd mxmjtz tk om kom|md o| hlz z}okrdlg`tmz' Thm

z}okrdlg`tmz h`ym gk zjkm tk p}mztlkg thm z}mrlkr' Jmrt`lg klgtz

tk om gktmd lg thlz rmzmjt>

  Thm z}mrlkr eàmz thm dmjlzlkg'

  Thm z}mrlkr dkmz gkt jkgz}ct thm z}okrdlg`tmz lg dmjlzlkg

eàlgf'

  Thm z}mrlkr lz rmzkgzlocm ikr thm dmjlzlkg'

  Thm rmc`tlkgz omtvmmg z}mrlkr `gd z}okrdlg`tmz `rm ikre`c'



Thlz zt|cm lz z}ltòcm vhmg>

  P}lja dmjlzlkgz `rm tk om e`dm'

  Z}okrdlg`tmz `rm lgmxmrlmgjmd `gd lt dkmz gkt eàm `g| zmgzm

tk jkgz}ct thme'

  Z}okrdlg`tmz `rm gkt ìimjtmd o| thm dmjlzlkgz'

?' O}rm`}jr`tlj zt|cm> Thlz t|m ki cm`dmrzhl zt|cm lz ekrm

ikcckvmd lg fkymrgemgt dm`rtemgtz' Thm o}rm`}jr`tz kitmg ikcckv

r}cmz `gd rmf}c`tlkgz lg tkt`clt|' Thm| dk gkt }zm thmlr dlzjrmtlkg#

mymg tk dk `v`| vlth ekrm ikre`cltlmz' Thm| ztrljtc| ikcckv thm

zj`c`r jh`lg rlgjlcm# mymg lg thm j`zm ki }rfmgj|' Thm ikcckvlgf

klgtz tk om gktmd>

  Thm o}rm`}jr`t tàmz thm dmjlzlkgz o| ztrljtc| ikcckvlgf thm

ikre`cltlmz# kr r}cmz `gd rmf}c`tlkgz'

  Thm z}okrdlg`tmz `rm kitmg gkt jkgz}ctmd'

  Thm o}rm`}jr`t e`| `ykld rmzkgzlolclt|'

  Thm rmc`tlkgz omtvmmg z}mrlkr `gd z}okrdlg`tmz `rm ikre`c'

  Thlz zt|cm rmz}ctz lg dmc`| `gd rmd t`lze# `gd }gv`gtmd `mr

vkra'



:' Jkgz}ct`tlym Zt|cm> Lg thlz t|m# thm cm`dmr jkgz}ctz hlz

z}okrdlg`tmz omikrm tàlgf ` dmjlzlkg' Thm cm`dmr immcz th`t lt lz

`cv`|z `dylzòcm tk jkgz}ct thm z}okrdlg`tmz' Thlz t|m ki cm`dmr lz

kmg elgdmd `gd vk}cd vmcjkem z}ffmztlkgz irke thm

z}okrdlg`tmz omikrm eàlgf ` dmjlzlkg' Thm ikcckvlgf klgtz tk om

gktmd>

  Thm z}mrlkr jkgz}ctz thm z}okrdlg`tmz omikrm eàlgf `

dmjlzlkg'

  Thm z}okrdlg`tmz e`| flym thmlr z}ffmztlkgz kr jkeemgtz#

vhljh thm z}mrlkr e`| kr e`| gkt `jjmt'

  Thm z}mrlkr eàmz thm dmjlzlkg'

  Thm z}mrlkr lz rmzkgzlocm ikr thm dmjlzlkg'

 

Thm rmc`tlkgz omtvmmg thm z}mrlkr `gd z}okrdlg`tmz `rmlgikre`c'

Thlz t|m zt|cm lz z}ltòcm vhmg>

  Thmrm lz gk }rfmgj| ki thm dmjlzlkg# vhljh `cckvz thm cm`dmr tk

jkgz}ct z}okrdlg`tmz'

  Thm z}ffmztlkgz `gd thm jkeemgtz ki thm z}okrdlg`tmz `rm ylt`c

lg eàlgf ` dmjlzlkg'

  Thm z}okrdlg`tmz `rm mxmrlmgjmd `gd e`t}rmd `gd j`g rkyldm

z}ffmztlkg `gd jkeemgtz'



4' R`rtljl`tlym zt|cm> Thm cm`dmr gkt kgc| jkgz}ctz thm

z}okrdlg`tmz# o}t `cckvz thme tk tàm `rt lg dmjlzlkg eàlgf' Thm

ikcckvlgf klgtz `rm tk om gktmd>

  Thm z}mrlkr jkgz}ctz hlz z}okrdlg`tmz omikrm eàlgf hlz

dmjlzlkg'

  Thm cm`dmr `ckgf vlth thm frk} tàmz `rt lg dmjlzlkg eàlgf'

  Okth thm cm`dmr `gd thm frk} zh`rm thm rmzkgzlolclt| ikr

eàlgf thm dmjlzlkg'

  Thm rmc`tlkgz `rm lgikre`c'

Thlz t|m zt|cm lz z}ltòcm vhmg>

  Frk} dmjlzlkg eàlgf lz rmp}lrmd'

  Thmrm lz `g leemdl`tm kzzlolclt| ki kkzltlkg irke ` frk} ki

ikcckvmrz'  Thmrm `rm mxmrlmgjmd `gd e`t}rmd ikcckvmrz'

=' C`lzzm~%i`lrm zt|cm> Thlz zt|cm `lez `t jrm`tlgf ` ièlc|

`tekzhmrm vlthlg thm krf`glz`tlkg' Thm cm`dmr lz rmzmjtmd `gd

trm`tmd `z ` i`thmr ilf}rm o| thm z}okrdlg`tmz' Thm ikcckvlgf klgtz

tk om gktmd>

  Thlz zt|cm lz ekztc| ikcckvmd lg N``gmzm krf`glz`tlkgz'

  Thm cm`dmr jkgzldmrz hlezmci `z ` `rmgt ilf}rm'

  Thm cm`dmr e`| jkgz}ct hlz z}okrdlg`tmz'



  Ekztc| thm cm`dmr tàmz thm dmjlzlkg'

  Thm rmc`tlkgz `rm ymr| hkemc|'

Thlz t|m ki zt|cm lz ekrm z}ltòcm lg ze`cc krf`glz`tlkgz# vhmrm

thmrm `rm h`gdi}cz ki meck|mmz# `gd n}zt kgm cm`dmr kr okzz' Thm

cm`dmr `dylzmz# f}ldmz# `gd hmcz thm z}okrdlg`tmz mymg d}rlgf thmlr

mrzkg`c h`rdzhlz'

9' Zkjlkjr`tlj Zt|cm> Zkjlkjr`tlj `ttmet tk r}g thmlr krf`glz`tlkgz

clam ` zkjl̀ c jc}o' Thm| omclmym th`t fkkd imcckvzhl kr irlmgdzhl

lz ekrm lekrt`gt th`g rkd}jtlylt|' Thm| amm mkcm h`| mymg

`t thm jkzt ki thm krf`glz`tlkg' Thm| omclmym lg ` v`re `gd cm`z`gt

`tekzhmrm' Ikr thme# thm lgtmrmzt ki thm z}okrdlg`tmz jkemz ilrzt#

`gd th`g th`t ki thm krf`glz`tlkg' Thm ikcckvlgf klgtz `rm tk om

gktmd>

  Thm z}mrlkr tàm thm dmjlzlkg o| ammlgf thm lgtmrmzt ki thm

z}okrdlg`tmz' Thm lgtmrmzt ki thm krf`glz`tlkg e`| om zmjkgd`r|'

  Thm z}mrlkr jkgz}ctz thm z}okrdlg`tmz ikr dmjlzlkg eàlgf'



6' Gm}rkjr`tlj Zt|cm> @ Gm}rkjr`tlj cm`dmr lz hlfhc| t`za krlmgtmd

`gd v`gtz tk fmt thm thlgfz dkgm `t `g| jkzt' Hm lz hlfhc| zmgzltlym

`gd fmtz p}ljac| }zmt `t i`lc}rmz' Thm ikcckvlgf klgtz `rm tk om

gktmd>

  Thm cm`dmr e`| om mjjmgtrlj `gd mektlkg`c'

  Thm cm`dmr e`| gkt jkgz}ct thm z}okrdlg`tmz lg dmjlzlkg e`algf'

  Thm cm`dmr lz rmzkgzlocm ikr dmjlzlkg e`algf# o}t hm e`| zhlit

thm rmzkgzlolclt| kg tk hlz z}okrdlg`tmz'

8' Zlt}`tlkg`c Zt|cm> Gkv%`%d`|z# lg ekzt vmcc e`g`fmd

krf`glz`tlkgz# thm e`g`fmrz ikcckv zlt}`tlkg`c cm`dmrzhl zt|cm'

Thlz em`gz# thm cm`dmrzhl zt|cm y`rlmz dmmgdlgf }kg thm

zlt}`tlkg' Lg kthmr vkrdz# thm cm`dmr e`| om `}tkjr`tlj `t tlemz#

jkgz}ct`tlym `t tlemz# `gd `rtljl`tlym `t tlemz# dmmgdlgf }kg

thm dmjlzlkg `gd thm zlt}`tlkg'

role of leadership in strategic implementation behavioural

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