role of organizations in degrading human life

8/3/2019 Role of Organizations in Degrading Human Life

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ROLE OF ORGANIZATIONS

inDEGRADING HUMAN LIFE

Submitted by:

Gopinath K. PGP/15/16Ranjith P. PGP/15/41

Rathna Vasanth Lal PGP/15/43

Siddharth S. PGP/15/48

Usha Rani PGP/15/60

Chacko Jacob FPM/05/04


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DEFINITIONS

Organization a consciously coordinated social unit, composedof two or more people, that functions on a relatively continuous

basis to achieve a common goal or a set of goals


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ROLEOFORGANIZATIONINDEGRADINGHUMANLIFE

Points for discussion :

Emotional labor and Emotional dissonance

Job stress and the Individual

Problems of work-life balance


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(1) EMOTIONALLABORAND EMOTIONALDISSONANCE

Emotional Laboris a situation in which the employee expresses organizationally

desired emotions during inter-personal transactions at work & Emotional

Dissonancerefers to the inconsistencies between the emotions people feel and the

emotions they project (Organizational behaviorRobbins, Judge & Vohra)

Emotional labor creates problems for employees since they areforced to work with and feign friendliness even with people they

dont like.

This creates bottled-up feeling of frustration, anger &resentment and can eventually lead to emotional exhaustion andburnout (The relationship of emotional exhaustion to work attitudes, job performance, andorganizational citizenship behaviors By: Cropanzano, Russell, Rupp, Deborah E., Byrne, Zinta S., Journal

of Applied Psychology, 0021-9010, 2003, Vol. 88, Issue 1)


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(1) EMOTIONALLABORAND EMOTIONALDISSONANCE

Continued .

The Market and Organizations still doesnt seem to financially

reward emotional labor equitably

A study found that emotional demands of a job matter insetting compensation levels, only when jobs are cognitivelydemandingsuch as in Law and Nursing (Emotional Labor Demands andCompensating WageDifferentials : Glomb, Theresa M., Kammeyer-Mueller, John D., Rotundo, Maria,

Journal of Applied Psychology, 0021-9010, 2004, Vol. 89, Issue 4)


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(2) WORKPLACESTRESSANDTHEINDIVIDUAL

Stressis a dynamic condition in which an individual is confronted with an

opportunity, demand or resource related to what the individual desires and for

which the outcome is perceived to be both uncertain and important

(Organizational behaviorRobbins, Judge & Sanghi)

Stress is not necessarily bad in itself. It has positive value

(especially Challenge stressors) but it does have its negatives

as well.

Research tells us that Hindrance stressors are more harmfulthan Challenge stressors (Challenge and Hindrance Stress: Relationships With

Exhaustion, Motivation to Learn, and Learning Performance. By: LePine, Jeffrey A., LePine, Marcie A.,

Jackson, Christine L., Journal of Applied Psychology, 0021-9010, 2004, Vol. 89, Issue 5)


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Continued ...

Stress shows itself in different waysPhysiological,

Psychological & Behavioral and ultimately affects the quality of

life of the individual

Research has found out that stress could bring about a change

in the metabolism, increased heart and breathing rates,

increase blood pressure, bring on headaches and induce heart

attacks. (Workplace stress and Indicators of Coronary disease risk: Steffy, Brian D.; Jones, JohnW.. Academy of Management Journal, Sep88, Vol. 31 Issue 3, p686-698)


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Continued ...

Stress can cause job dissatisfaction and show itself as tension,

anxiety, irritability, boredom and procrastination.(Work-load, perceived control and psychological distress in Type A/B industrialworkers :Kushnir,

T.; Melamed, S.. Journal of Organizational Behavior, Mar91, Vol. 12 Issue 2, p155-168)

Behavior related stress symptoms include changes in

productivity, absence and turnover, as well as changes in eating

habits, increased smoking or consumption of alcohol, rapidspeech, fidgeting and sleep disorders.(Development of the Job DiagnosticSurvey : Hackman, J. Richard; Oldham, Grey R.. Journal of

Applied Psychology, Apr75, Vol. 60 Issue 2, p159-170)


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(3) PROBLEMSOFWORK-LIFEBALANCE

Although work can complement and, indeed, improve familylife, in recent decades it has largely competed with the family,

and won

Organizations are impacting work-life balance and theirnegative impact can be seen in families with increased divorce

rates & behavioral problems in children due to lack ofadequate parental attention. (When Work Becomes Home and Home BecomesWork. Hochschild, Arlie Russell. California Management Review, Summer97, Vol. 39 Issue 4)


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(3) PROBLEMSOFWORK-LIFEBALANCE(Continued)

Time bind is a concept introduced by sociologist Arlie RussellHochschild in 1997, which refers to the blurring distinctionbetween work and home social environments. (When Work Becomes

Home and Home Becomes Work. Hochschild, Arlie Russell. California Management Review, Summer97,

Vol. 39 Issue 4)

Hochschild found in her research that although most working

parents, particularly all mothers, said "family comes first," few of

them considered adjusting their long hours, even when their

workplaces offered flextime, paternity leave, telework or other"family friendly" policies.


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Her conclusion is that the roles of home and work had reversed:

work has become more attractive, offering a sense of belonging,

while home had grown more stressful, becoming a dreaded place

with too many demands.

Parents are becoming supervisors with stopwatches, monitoring

meals and bedtimes and putting real effort into eliminating

"wasted" time.


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Prepared by students of PGP 2011-13 batch, IIM Kozhikode

role of organizations in degrading human life

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