roles of power in negotiation
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Why is Power Important to
Negotiators?
It gives one negotiator an advantage over theother party
To secure a greater share of the outcomes orachieve their preferred solution
Which arises from one of two perceptions:
Currently has less power than the other party More power needed than the other party to increase the
probability of securing a desired outcome
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the ability of the negotiator toinfluence the behavior ofanother
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Relative between the parties
Changes over time
Always limited Can be either real or apparent
Has both benefits and costs
Relates to the ability to punish or benefit;
Enhanced by legal support, personal knowledge,skill, resources and hard work;
Increased by the ability to endure uncertaintyand by commitment;
Enhanced by a good negotiating relationship;
Depends on the perceived BATNA; and
Exists to the extent that it is accepted
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Sources of Power (How People
Acquire Power)
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It derived from the negotiators ability to
assemble and organize facts and data tosupport ones position, arguments or desireoutcome. Negotiation may also useinformation as a tool to challenge the otherparty position to undermine the effectivenessof the others negotiating arguments
Informational
Personality & IndividualDifferences
Personal Orientation
Cognitive OrientationMotivational Orientation
Dispositions and Skills
Moral Orientation
V b l i d t f
d f iti i f b d f
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Legitimate Power : It exists because organizations find it advantageous toassign certain powers to individuals so they can do their jobs effectively
Types of social Legitimate power :The Legitimate Power of Reciprocity
The Legitimate Power of Equity
The Legitimate Power of ResponsibilityResources Control : Resource can be anything valued by participants in thenegotiation. Some of the most important resources are:
Money : Cash, salary, budget allocations
Supplies : Raw materials, components
Human capital : Available labor supply
Time : Free time, the ability to meet declinesEquipment : Machines, tools, technology,
Critical Services : Repair, maintenance
Internal Support : Verbal praise and encouragement
for good performance or criticism for bad performance
Position-Based Power
Verbal praise and encouragement for good performance or criticism for bad performance
Verbal praise and enco ragement for good performance or criticism for bad performance
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Goal Interdependence : How the parties viewtheir goals and how much achievement of theirgoal depends on the behaviour of the other party
Referent Power : Derived from the respect oradmiration one commands because of attributeslike personality, integrity, interpersonal style andothers
Networks : Power is derived from whateverflows through that particular location in thestructure
Relationship-BasedPower
Verbal praise and encouragement for good performance or criticism for bad performance
Verbal praise and encouragement for good performance or criticism for bad performance
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the circumstances or events that form the environment withinwhich something exists or takes place
Common sources of contextual power as follows:
BATNAs : Good negotiators use it for the better results ofnegotiation. The availability of BATNA offers a negotiator significantpower because he or she now has a choice between accepting the
other partys proposal or the alternative dealCulture : It encompasses the values and norms shared by membersof that group or organization about how to interact with each other,work together, deal with the external environment, and move theorganization into the future
Agents, Constituencies, and External Audiences : first we examinethe different types of audiences that can exist in negotiation andconsequences that audiences have on negotiators behavior. Inaddition, these other parties might or might not share your interests,thus putting pressure on either party.
Contextual
Verbal praise and encouragement for good performance or criticism for bad performance
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Never do an all-or-nothing deal.
Make the other party smaller by having multiplerelationships and engage in multiple negotiations.
Make yourself bigger by building partnerships andcoalitions with other parties who find themselves in the
same position. Build momentum through doing deals in sequence by
selecting those high-power targets that have the most togain, the maximize visibility of those deals to other parties.
Use the power of competition to leverage power bycompeting with more than just the higher power individual. Good information is always a source of power Do what you can to manage the process.
Dealing With Others Who HaveMore Power
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Recognize and develop all of your sources ofpower
Act with the level of conviction and resolve
necessary to persuade other negotiators andproduce fair and favorable settlements
Power should be used in an ethical,professional, non-punitive way to move thenegotiation toward mutually acceptableclosure