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Page 1: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

Page 1 @CP2015Games /CP2015WorldGames

Roles within the

Games Starter

Team

Page 2: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

Page 2 @CP2015Games /CP2015WorldGames

Contents

Structure of the Games Starter Team 4

Team Leaders 5

Functional area: Ceremonies 6

Awards Party 7

Event Marshals 7

Information/Help Desk 8

Functional area: Conference 9

Information/Help Desk 10

Workshop host 10

Functional area: Field of play 11

Announcer 12

Athlete Marshals 12

Field of Play Assistants 12

Officials Assistant 13

Resulters 13

Results Runners 13

Functional area: Media 14

Media Assistant 15

Games Image Capture 15

Page 3: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

Page 3 @CP2015Games /CP2015WorldGames

Contents

Games Reporter 16

Functional area: Team hosts 17

Team Host 18

Functional area: Venue support 19

Classification Assistant 20

Event marshals 20

Information/help desk 21

Welcome Desk 21

Mascot & Mascot Assistant 22

Set-up Assistant 22

Transport Coordinator 23

Venue Manager 23

Functional area: Welfare 24

Games Starter Supporter 25

Welfare Officer 25

Page 4: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

Page 4 @CP2015Games /CP2015WorldGames

Structure of the Games Starter team

Games Starters will be divided into functional areas, (FAs)

which will in turn be divided into 'teams’, each with an

allocated Team Leader. Team Leaders will take their

direction from Venue Managers, who will take their

direction from Games Operations via the Games Starter

Programme Manager.

All Games Starters will be supported by the Games

Starter Support team. Their main aim is to look out for the

welfare of the Games Starters and provide help where

necessary.

Page 5: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

Page 5 @CP2015Games /CP2015WorldGames

Team: All Games

Starter Teams

Responsible

to:

Venue/Sports

Manager

Role: Team Leader

Summary:

The team leader will have management

and support responsibility for a designated

team of Games Starters. Team Leaders are

a vital element of the communication

pathway within the Games. They will also

have a responsibility to safeguard the

welfare of their team.

Specifics of

the role:

To manage and support your team of

Games Starters and ensure they are

able to succeed in any tasks you give

to them.

Sign in & out all members of your

Games Starters Team, and report any

absences.

To refer any safeguarding concerns to

the relevant member/s of the Event

Welfare team.

To safeguard the welfare of your team

of Games Starters.

To support the training and mentoring

of the other Games Starters.

Thank your Games Starters for their

contribution to the Games.

Team Leaders

Page 6: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

Page 6 @CP2015Games /CP2015WorldGames

Functional area:

Ceremonies

Page 7: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

Page 7 @CP2015Games /CP2015WorldGames

Team: Awards Party Responsible

to:

Venue

Manager

Role: Awards Party

Summary:

The Awards Party will be responsible for the

preparation of the medals and recipients in

preparation of the evening medal

presentations in the Athletes Village. This

may include; locating, registering & briefing

the recipients etc.

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Team: Spectator Responsible Event Welfare

Role: Event Marshals

Summary:

Event marshals will help spectators find their

way around Games venues, find their seat,

providing photo registration where needed

and referring them to information desks for

additional information if required etc.

In some cases they will also be deployed to

accreditation check points where they will

be responsible for ensure that only

accredited personnel access certain areas

of Games venues.

Page 8: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

Page 8 @CP2015Games /CP2015WorldGames

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Team: Spectator

Services

Responsible

to:

Event Welfare

Manager

Role: Information/Help Desk

Summary:

The information desks at each venue will

deal with day-to-day enquires which will

vary greatly from venue to venue, but may

include: ticketing, registering for/lost

accreditation, directions, the completion of

camera registration forms and general

enquires. These desks will also be selling

selected merchandise for the Games.

Some information desks may start as

‘Welcome Desks’ for athlete registrations,

then transition into general information

desks.

Page 9: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

Page 9 @CP2015Games /CP2015WorldGames

Functional area:

Conference

Page 10: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

Page 10 @CP2015Games /CP2015WorldGames

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Team: Spectator

Services

Responsible

to:

Conference

Manager

Role: Information/help Desk

Summary:

The information desks at each venue will

deal with day-to-day enquires which will

vary greatly from venue to venue, but may

include: ticketing, registering for/lost

accreditation, directions, the completion of

camera registration forms and general

enquires.

The information desk at the Conference will

start as the Welcome Desk’ for delegate

registrations, then transition into the general

information desk for the event.

Team: Workshop

Hosts

Responsible

to:

Conference

Manager

Role: Workshop Host

Summary:

Workshop Hosts will assist with the

operational running of the conference by

directing attendees to the relevant

workshops, helping presenters set-up and

collecting all presentations after the

sessions, ready for distribution after the

conference.

Page 11: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

Page 11 @CP2015Games /CP2015WorldGames

Functional area:

Field of play

Page 12: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

Page 12 @CP2015Games /CP2015WorldGames

Team: Field of Play Responsible

to:

Sport

Manager

Role: Athlete Marshals

Summary:

Athlete Marshals will be deployed into the

Call Forward Room of both athletics and

swimming. Once the Sports Officials have

registered the Athletes the Athlete Marshals

will direct the Athletes to and from their

event.

Team: Field of Play Responsible

to:

Sport

Manager

Role: Announcer

Summary:

Games Announcers will have to main aims

1) inform the Athletes of when to report to

Sport Officials, Call Forward Room, 2) keep

the spectators up to date with events during

competition.

Team: Field of Play Responsible

to:

Sport

Manager

Role: Field of Play Assistants

Summary:

Field of Play Assistants will provide services

such as; equipment management (ensuring

equipment is safe and in the right place at

the right time), pitch management.

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Page 13: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

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Team: Field of Play Responsible

to:

Sport

Manager

Role: Officials Assistant

Summary:

Officials Assistants will provide a support role

for the Sports Officials, ensuring they have

everything that they need during

competition.

This role is essential as once competition has

started the Sports Officials will not be able to

leave the Field of Play.

Team: Results Responsible

to:

Sport

Manager

Role: Resulters

Summary:

Resulters will be responsible for processing

the results provided by the Sports Officials,

providing data entry into the relevant

systems, in a timely manner.

Team: Results Responsible

to:

Sport

Manager

Role: Results Runners

Summary:

Results Runners will be the link between the

Sports Officials and the Resulters, carrying

the raw results data for processing. As well

as sharing processed results data to the

spectators and Games Operations.

Page 14: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

Page 14 @CP2015Games /CP2015WorldGames

Functional area:

Media

Page 15: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

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Team: Games

Operations

Responsible

to:

Media

Manager

Role: Media Assistant

Summary:

Media assistants will be located within the

central Games Operations Team and

support the Media Manager with;

developing and posting of online content to

the website, creation and editing of Games

videos.

They maybe also be asked to respond to

requests from the local media and sharing

press releases.

Team: Field Based

Media

Responsible

to:

Media

Manager

Role: Games Image Capture

Summary:

These individuals will be tasked with

capturing the Games through stills

photography and/or moving video capture.

This media will then be used by the Media

Assistants to create their online content and

press releases.

Page 16: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

Page 16 @CP2015Games /CP2015WorldGames

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Team: Field Based

Media

Responsible

to:

Media

Manager

Role: Games Reporter

Summary:

Games Reporters will be responsible for

interviewing pre-selected individuals/teams.

The interviews will be recorded either;

audio, video and/or written word. These

interviews will be used by the Media

Assistants to create their online content and

press releases etc,

In addition, Games Reporters will also

capture the Games and share it to the

world via the Games Social Media

Channels. Guidance on content will given

by the Media Manager & Assistants.

Page 17: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

Page 17 @CP2015Games /CP2015WorldGames

Functional area:

Team hosts

Page 18: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

Page 18 @CP2015Games /CP2015WorldGames

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Team: Team Hosts Responsible

to:

Venue

Manager

(Athletes

Village)

Role: Team Host

Summary:

Team Hosts will be the first and last Games

faces that the athletes will see.

They will travel on Games Transport to meet

the athletes from the airport, travel back

with them to the Athlete’s Village and help

them to check into the Village. Where

appropriate Team Hosts may also help

induct their allocated team into the Village

and help them become familiar with their

new surroundings.

When the Games have finished, the Team

Hosts will accompany their allocated team

back to the airport for their return journey

home.

Page 19: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

Page 19 @CP2015Games /CP2015WorldGames

Functional area:

Venue support

Page 20: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

Page 20 @CP2015Games /CP2015WorldGames

Team: Classification Responsible

to:

Venue

Manager

Role: Classification Assistant

Summary:

Classification Assistants will help

International Classifiers in each sport to

register athletes, and help them transition

from each phase of the classification

process.

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Team: Spectator Responsible Event Welfare

Role: Event Marshals

Summary:

Event marshals will help spectators find their

way around Games venues, find their seat,

providing photo registration where needed

and referring them to information desks for

additional information if required etc.

In some cases they will also be deployed to

accreditation check points where they will

be responsible for ensure that only

accredited personnel access certain areas

of Games venues.

Page 21: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

Page 21 @CP2015Games /CP2015WorldGames Fu

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Team: Spectator

Services

Responsible

to:

Event Welfare

Manager

Role: Information/Help Desk

Summary:

The information desks at each venue will

deal with day-to-day enquires which will

vary greatly from venue to venue, but may

include: ticketing, registering for/lost

accreditation, directions, the completion of

camera registration forms and general

enquires. These desks will also be selling

selected merchandise for the Games.

Some information desks may start as

‘Welcome Desks’ for athlete registrations,

then transition into general information

desks.

Team: Athlete

Services

Responsible

to:

Event Welfare

Manager

Role: Welcome Desk

Summary:

Each Sport will have a designated Welcome

Desk for their athletes. Here the athletes will

register for their event/s, receiving any

documentation they may require (race

numbers etc.).

Some Welcome Desks may transition into

general Information Desks.

Page 22: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

Page 22 @CP2015Games /CP2015WorldGames

Team: Spectator

Services

Responsible

to:

Venue

Manager

Role: Mascot & Mascot Escort

Summary:

The role of Louey, our Games Mascot, will

be played by a Games Starter. This will

involved wearing the Louey costume,

getting into character and visiting various

Games and pre-Games Venues, posing for

photos and bringing fun to the event.

Louey will be supported at all times by

Mascot Escorts, who will help Louey find his

way around the venues and look out for his

safety.

Mascot and Mascot Escort volunteers will

rotate roles throughout the day.

Team: Set-up Responsible

to:

Venue

Manager

Role: Set-up Assistant

Summary:

Set-up Assistants will help with the creation

of Games Venues, and with the take down

of these venues.

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Page 23: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

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Team: Venue

Support

Responsible

to:

Games

Starter

Manager

Role: Venue Manager

Summary:

Venue Managers will support and manage

the identified teams of Games Starters

deployed to their allocated venue. This will

include the registration of Games Starters, re

-deployment where required, problem

solving between Games Starter and Team

Leader, and/or with spectators.

They will manage these teams through the

allocated Team Leaders.

Team: Spectator

Services

Responsible

to:

Venue

Manager

Role: Transport Coordinator

Summary:

Transport Coordinators will help Athletes,

Sports Officials and Games Starter (where

appropriate) find the correct Games

Transport. They will work with our Games

Transport Partner to achieve this.

Page 24: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

Page 24 @CP2015Games /CP2015WorldGames

Functional area:

Welfare

Page 25: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

www.cpsport.org/nottingham-2015-world-Games/

Page 25 @CP2015Games /CP2015WorldGames

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Team: Welfare Responsible

to:

Event Welfare

Manager

Role: Welfare Officer

Summary:

The role of the Welfare Officer is 1) act as a

point of contact for the reporting of any

welfare/safeguarding concerns, and 2) to

recognise any welfare/safeguarding policy

breeches, referring information & concerns

on to the relevant individual.

Welfare officers will be allocated to every

sport in the Games programme. In addition,

Welfare Officers will be deployed to each

Games venue.

Team:

Games

Starter

Support

Responsible

to:

Venue

Manager

Role: Games Starter Supporter

Summary:

Games Starter Supporters are there to

support the Games Starters at their

designated Games venue. Identifying any

welfare issues of those Games Starters and

helping to respond any such issues that may

occur.

They may also be required to ‘relieve’ any

Games Starters if required.

Page 26: Roles within the Games Starter Team - CP Sport · Mascot Escorts, who will help Louey find his way around the venues and look out for his safety. Mascot and Mascot Escort volunteers

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