roli bhatnagar - resume

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Roli Bhatnagar Winchester Blvd., San Jose, CA 95128 [email protected], 412-576-3240 | www.linkedin.com/in/rolibhatnagar EDUCATION Santa Clara University, Leavey School of Business Santa Clara, CA Master of Science in Information Systems (MSIS) June 2017 Merit-based scholarship recipient 2015 Graduate Student Assistant - MSIS Department at Santa Clara University Vellore Institute of Technology Vellore, India Bachelors in Information Technology May 2011 Graduated in the top 10% of IT School TECHNICAL SKILLS Programming Languages: Java, XML, Python, SQL, HTML, JavaScript Operating Systems: Windows, Linux Tools & Platforms: Teradata Master Data Management, Microsoft Office Suite, Oracle Weblogic, Terdata SQL, New Relic APM Tools, Eclipse, Oracle PeopleSoft, Tableau EXPERIENCE Intel Corporation Bangalore, India System Engineer, Microsoft Virtual Machine Servers 2012-2013 Managed various phases of the project life cycle from business requirement gathering, project planning, coordinating functionality development and testing to final implementation of new functionalities in production environment. Improved supply chain business systems integrity by owning and managing VM server configurations such as security certificates, load balancing, application setups, server updates and Windows service configurations. Established application’s security setup by managing keystore files and SSL certificates setup as well as formulated Identity & Access management for user access and restrictions via enterprise access management tool. Delivered trainings for new functionalities to the production support teams and helped them troubleshoot operational issues. Managed 15+ server instances of Teradata Master Data Management applications facilitating development, testing and production support. Managed and executed disaster recovery drills every quarter to ensure uptime of production servers for business-critical tier level 1 and level 2 applications. Application Engineer, Teradata Master Data Management (TMDM) 2011-2013 Collaborated extensively with business stakeholders within Intel, application users and vendor teams across the US, Malaysia and India to address and solve production support-related issues. Sustained critical business system access for business users within Intel by managing the application. Managed the Kerberos based Single Sign On functionality for entire TMDM platform. Delivered complete application upgrades by managing implementation plan design, benchmark and end-to-end testing while ensuring compatibility of new release with existing functionalities; enabled significant ramp, stability and performance improvements. Owned complete project lifecycle from business requirement gathering, to implementing, testing and managing New Relic Application Performance Monitoring (APM) tool for the application. Information Technology Intern 2011 Implemented SSO capability to the master data management application by partnering with TMDM vendor, Oracle weblogic support, active directory and system engineering teams to design an implementation plan to accommodate Kerberos-based SSO functionality to Intel’s existing TMDM Setup. Executed initial setup, end to end testing, debugging and final implementation of the new functionality to 15 application instances that improved production efficiency by removing authentication specific redundancies ; delivered training to 30+ member production support team; collaborated with global production support team to resolve SSO issues ADDITIONAL INFORMATION Interests: Table Tennis, Contemporary Dance, Traveling Award: Earned Division Recognition Award at Intel Corporation in 2012 and 2013

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Page 1: Roli Bhatnagar - Resume

Roli Bhatnagar Winchester Blvd., San Jose, CA 95128

[email protected], 412-576-3240 | www.linkedin.com/in/rolibhatnagar

EDUCATION Santa Clara University, Leavey School of Business Santa Clara, CA Master of Science in Information Systems (MSIS) June 2017 ● Merit-based scholarship recipient 2015 ● Graduate Student Assistant - MSIS Department at Santa Clara University Vellore Institute of Technology Vellore, India Bachelors in Information Technology May 2011 Graduated in the top 10% of IT School

TECHNICAL SKILLS Programming Languages: Java, XML, Python, SQL, HTML, JavaScript Operating Systems: Windows, Linux Tools & Platforms: Teradata Master Data Management, Microsoft Office Suite, Oracle Weblogic, Terdata SQL, New Relic APM

Tools, Eclipse, Oracle PeopleSoft, Tableau

EXPERIENCE

Intel Corporation Bangalore, India System Engineer, Microsoft Virtual Machine Servers 2012-2013

Managed various phases of the project life cycle from business requirement gathering, project planning, coordinating functionality development and testing to final implementation of new functionalities in production environment.

Improved supply chain business systems integrity by owning and managing VM server configurations such as security certificates, load balancing, application setups, server updates and Windows service configurations.

Established application’s security setup by managing keystore files and SSL certificates setup as well as formulated Identity & Access management for user access and restrictions via enterprise access management tool.

Delivered trainings for new functionalities to the production support teams and helped them troubleshoot operational issues.

Managed 15+ server instances of Teradata Master Data Management applications facilitating development, testing and production support.

Managed and executed disaster recovery drills every quarter to ensure uptime of production servers for business-critical tier level 1 and level 2 applications.

Application Engineer, Teradata Master Data Management (TMDM) 2011-2013

Collaborated extensively with business stakeholders within Intel, application users and vendor teams across the US, Malaysia and India to address and solve production support-related issues. Sustained critical business system access for business users within Intel by managing the application.

Managed the Kerberos based Single Sign On functionality for entire TMDM platform.

Delivered complete application upgrades by managing implementation plan design, benchmark and end-to-end testing while ensuring compatibility of new release with existing functionalities; enabled significant ramp, stability and performance improvements.

Owned complete project lifecycle from business requirement gathering, to implementing, testing and managing New Relic Application Performance Monitoring (APM) tool for the application.

Information Technology Intern 2011 Implemented SSO capability to the master data management application by partnering with TMDM vendor, Oracle weblogic

support, active directory and system engineering teams to design an implementation plan to accommodate Kerberos-based SSO functionality to Intel’s existing TMDM Setup.

Executed initial setup, end to end testing, debugging and final implementation of the new functionality to 15 application instances that improved production efficiency by removing authentication specific redundancies ; delivered training to 30+ member production support team; collaborated with global production support team to resolve SSO issues

ADDITIONAL INFORMATION

Interests: Table Tennis, Contemporary Dance, Traveling Award: Earned Division Recognition Award at Intel Corporation in 2012 and 2013