roma in a nutshell. results-oriented management & accountability an accountability process used...

ROMA TRAININGROMA In a Nutshell

Results-Oriented Management & Accountability

An accountability process used to report outcomes achieved

A conceptual framework for measuring the results of programs and services

A continuous process of assessment, planning, implementation and evaluation of results

What is ROMA?

It’s a Federal Requirement It’s a State Requirement

And it’s a Best Practice Tool!

Can Help Your Agency See Results and Grow!

Why use ROMA?

ROMA Cycle

Agencies use the ROMA Cycle as a guiding process to determine what services/programs to offer and whether they are effective.

With a strong mission statement and Community Needs Assessment, agencies determine what the community’s needs are and what services to offer. They plan the implementation of these services through a short term Community Action Plan and a long term strategic plan.

ROMA Cycle in Practice

Results are also called outcomes

Outcomes are different from just providing a single service (also known as an output), although providing a service is necessary to achieving an outcome.

For example, giving a client emergency food supplies is providing a service. However, the outcome is reduced hunger.

Often many services might be required to achieve one outcome

What are Results?

Outcome = result or change in a client

Output = service

Outcome vs Output

Community action is expected to work on improving both family status and community conditions. Families with low incomes move toward self

sufficiency. Conditions in low income communities are

improved. The agencies have to be well run to do this: Agencies improve capacity to achieve

results.

Community Action has National Goals

Why Should I Care? You play an important role in the ROMA

cycle!

You are a part of the Implementation and Achievement of Results!

Remember that while you might be providing a service, you are also helping the client to achieve an outcome or result, such as increased self-sufficiency

THANKS FOR ALL YOU DO!

Outputs vs. Outcomes

Training Exercise

The statements on the next slides contain outcomes and outputs for various activities. You must correctly identify each to move on to the next slide. If you have questions or difficulty please get with your instructor.

Instructions:

Outreach and Recruitment Enrolls in an Adult Basic Education Program Attends ABE classes Completes ABE Classes

Are these statements:OutcomesOutputs

Adult Basic Education (ABE) Program

These are Outputs because they are services that will help a client reach the desired Outcome of increased adult basic education knowledge.

Correct!!!

Achieves competency in basic math, reading and writing skills

Receives certificate or diploma


Adult Basic Education (ABE) Program

These are Outcomes because they reflect a change that has occurred in the client’s knowledge of adult basic education.

Correct!!!

Outreach and Recruitment Enrolls in employability counseling


Employment Program

These both Outputs because they are services that will lead a person to the desired Outcome of getting a job.

Correct!!!

Completes apprenticeship and masters a new skill

Offered employment after a successful interview

Obtained full-time employment


Employment Program

These are Outcomes because they reflect the change that has occurred in the client’s life.

Correct!!!

Obtained part-time employment Maintained employment for 90 days


Employment Program

These are Outcomes because they describe a change that has been achieved in a client’s life

Correct!!!

Obtained a bag of food Obtained one month emergency rent

payment Received check for utility bill Received a referral to childcare


Emergency Assistance

These are Outputs because they are all services, they do not describe a change in the client’s life.

Correct!!!

Alleviated hunger Able to stay in an apartment Prevented homelessness Electric service not shut off


Emergency Assistance

These are Outcomes. They are not services. They are a change in the client’s life as a result of a service provided.

Correct!!!

Electric utilization, kkw decreased by 10% Gas consumption ccf, decreased by 10% Arrearages eliminated Energy expenditures reduced Value of house rises


Weatherization

These are all Outcomes because they describe a change that occurred in the client’s life.

Correct!!!

New furnace installed in home Homes insulated to R-18 Kitchen appliances repaired or replaced New thermostat installed


Weatherization

These are Outputs because they are services provided to the client that will lead to the Outcome of reduced energy costs.

Correct!!!

Youths are involved in fewer conflicts Youth displays greater tolerance of differing

points of view Youth reports more willingness to have friends

with backgrounds different from theirs.


Conflict Management Program

These are all Outcomes because they describe a change in the youth’s behavior.

Correct!!!

Discussion sessions explore experiences with stereotyping, cultural differences

Youth practice communication and negotiation skills


Conflict Management Program

These are Outputs because they are examples of services provided by the Conflict Management Program.

Correct!!!

Fifteen (15) at-risk children attend after school sessions

Activities are designed to encourage cooperative play


After School Program

These are both Outputs because they are services being provided.

Correct!!!

Children master new activities Children’s social skills improve Children make more positive use of free

time outside the program.


After School Program

These are Outcomes because it demonstrates a change in the client’s life.

Correct!!!

Parents from 10 families attend workshops Six group workshops are conducted Parents participate in role plays and group

discussions


Parent Education Program

These are all Outputs because they are services provided to parents.

Correct!!!

Parents’ understanding of children’s developmental issues increases

Parents provide more age-appropriate guidance to children


Parent Education Program

These are both Outcomes because they describe a change that has occurred in the parent’s behavior and understanding.

Correct!!!

Twenty (20) children in grades 4th through 8th are matched with high school tutors

Children receive one-on-one help in reading and math

Tutors emphasize the importance of education.


Tutoring Program

These are Outputs because they are services provided to children.

Correct!!!

Children’s academic performance increases Children indicate increased belief in their

abilities to learn new subjects.


Tutoring Program

These are Outcomes because they describe a change the children’s performance and beliefs.

Correct!!!

You have successfully completed the ROMA in a Nutshell Training Activity – Outcomes and

Outputs.

Good Job!!!

Congratulations!!!!

Materials and Information adapted from the National Peer-to-Peer ROMA Training and Certification Project

INCA Community Service

has successful completed

ROMA Training ROMA in a Nutshell

Supervisor Signature Date

roma in a nutshell. results-oriented management & accountability an accountability process used...

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