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Royal Conservatory School

Student Handbook 2015-16 ACADEMIC TERM

Table of Contents

WELCOME 1

IMPORTANT DATES 2

SCHOOL PROGRAMMING DATES 3

RCS REGISTRATION SYSTEM 4

COMMUNICATIONS 4

Sign up for an RCM Account 4

Visit the RCS Current Student Portal 5

Email 5

STUDENT ASSESSMENT 5

Royal Conservatory Examinations 6

Simulated Examinations 7

Performance Evaluations 7

Audit Royal Conservatory of Music Master Classes 8

STUDENT RECITALS 8

LIFELONG LEARNING: MUSIC APPRECIATION CLASSES 9

SERVICES 9

Access Your Library Privileges 9

Book Practice Rooms 10

Discounted Tickets to RCM Concerts 11

Piano Donations and Lending 11

POLICIES 12

STUDENT CODE OF CONDUCT 18

QUESTIONS OR CONCERNS? 23

RCS CALENDARS 24

2015-16 Academic Term 1

WELCOME

Welcome to our 2015-16 School Year!

The Royal Conservatory School (RCS) has just finished an exciting summer filled with extracurricular programming, summer camps and extended classes and we are looking forward to a terrific 2015-16 school year.

I encourage you to participate in our unique and enriched course offerings this school year. New Music Appreciation classes are the perfect way for adults to develop their musical knowledge, providing a diverse selection of over 20 new courses this fall! For the theory lover, there is an assortment of courses from Basic Rudiments through advanced levels, which include accelerated 14-week courses and regular 28-week sessions. Our NEW Smart Start™ classes offer an unparalleled learning experience for ages 0-6 with a unique curriculum that draws on the expertise of top music educators, arts instructors, and neuroscientists. In addition, the RCS’s signature program, The Music Enrichment Program (MEP), for school-aged students (ages 3-18), features an integrated curriculum that develops the whole musician through individual instruction, theoretical study, group and ensemble participation, and ongoing assessment and enrichment opportunities. You can register for a variety of ensembles or group classes for different instruments, and observe or participate in engaging master classes led by eminent RCS faculty. From beginning guitar to Samba, Carnatic violin to singing – there truly is something for everyone.

We are pleased to provide a new online course catalogue for you to explore our diverse course offerings with ease. For added convenience, students will now be able to easily check important dates, upcoming events, school closures, etc., via the new “Current Student” tab located on the main page of our website (launching September 2015).

Take advantage of all that the RCM has to offer! Enjoy reasonably priced practice facilities (new pricing this fall), attend free master classes through The Phil and Eli Taylor Performance Academy for Young Artists and The Glenn Gould School, and enjoy special ticket offers to selected concerts at our celebrated concert venue, Koerner Hall, which hosts over 100 concerts ranging from an assortment of all genres including, pop, rock, world music, classical and jazz.

We are fortunate to have so many talented and dedicated students filling our halls with music throughout the year and look forward to welcoming you this fall. Thank you for your continued support of The Royal Conservatory School, and for making us your music school of choice.

With gratitude,

Susan Cook Director, The Royal Conservatory School

2 Royal Conservatory School Student Handbook

IMPORTANT DATESStart of Fall Term: Saturday, September 12, 2015

End of Fall Term:

• Full year classes: Friday, December 18, 2015

• Half year classes: Monday, December 21, 2015

Make-up week (individual instruction only):

• Saturday, January 2–Friday, January 8, 2016

Start of Winter Term: Saturday, January 9, 2016

End of Winter Term:

• For group classes: Tuesday, April 19– Sunday, May 8, 2016

• For individual instruction: Tuesday, May 31– Sunday, June 26, 2016

Make-up weeks

• For group classes: Tuesday, April 26–Sunday, May 29, 2016

• For individual instruction: Tuesday, June 7– Monday, June 30, 2016

RCS Breaks and Scheduled Closures

• October 10–12, 2015 (Thanksgiving Weekend)

• December 22, 2015 – January 8, 2016 (Winter Break)

• February 13–15, 2016 (Family Day Weekend)

• March 14–20, 2016 (March Break)

• March 25–27, 2016 (Easter Weekend)

• May 21–23, 2016 (Victoria Day Weekend)

• July 1, 2016 (Canada Day)

• August 1, 2016 (Civic Holiday)


SCHOOL PROGRAMMING DATESRCS-Wide Dates

• RCS Recitals: November 8, 2015 • RCS Recitals: December 6, 2015 • RCS Recitals: January 24, 2016 • Performance Evaluation Recital: February 21, 2016 • RCS Recitals: April 10, 2016 • Long Repertoire Recital: April 10, 2016 • RCS Recitals: May 22, 2016 • Performance Evaluation Recital: May 22, 2015 • Faculty Studio Recitals: Throughout May & June (Confirmed in Spring)

Adult Student Dates

• Early Childhood Music Education Certificate Welcome Workshop: September 15, 2015 • Adult Performance Master Class: October 18, 2015 • Adult Performance Master Class: November 22, 2015 • Adult Performance Master Class: December 6, 2015 • Adult Ensemble Concert: December 6, 2015 • Community Chorus Concert: December 8, 2015 • Adult Performance Master Class: January 24, 2016 • Adult Performance Master Class: February 21, 2016 • Adult Student Recital: February 21, 2016 • Community Chorus Concert: April 19, 2016 • Adult Performance Master Class: April 24, 2016 • Adult Performance Master Class: May 15, 2016

Music Enrichment Program Dates

• MEP Welcome & Orientation: September 10, 2015 • MEPlus Ensemble Concert: December 19, 2015 • MEPlus Ensemble Concert: May 14, 2016

Music Enrichment Program + Suzuki Strings Dates

• Sunday, November 22, 2015 (Solo Recitals) • Sunday, December 13, 2015 (Orchestra Concert) • Saturday, December 19, 2015 (Group Dress Rehearsals & Concerts) • Sunday, April 3, 2016 (Solo Recitals) • Saturday, May 7, 2016 (Orchestra Concert) • Saturday, May 14, 2016 (Group Dress Rehearsals & Concerts)


COMMUNICATIONSSign up for an RCM account

To access the most current information about Conservatory School programs and events, you must register for an RCM account. This account will also allow you to register for Royal Conservatory Examinations.

To create your account, visit rcmusic.ca and click LOGIN at the top right-hand corner of the page. You can then click on “Sign up for an RCM account” to complete the process.

If you are having trouble, visit: http://files.rc.mu/registration/story.html

RCS REGISTRATION SYSTEMThrough our registration system (rcmusic.ca/register) you can view current program offerings, and details about your account and enrollment. Sign in at the top right of the page to access your account.

Did You Know? Conservatory School students receive 10% off any of our Music Appreciation classes.

Under My Account, you can access the following information:

• Account Activity º Show Your Daily Schedules º Show and Manage your Wish List º List Account Deposits º List Account Credits º List of Prior Transactions º Print Tax Receipts º List Saved Credit Cards/ Electronic Checks

• Online Services º Register for Activities º View Your Shopping Cart º Logoff

• Account Settings º Change Your Password º Change Account Address or Personal Information º Change Question Answers º Change Information about Family/Friends

• Payment Details º Pay on Account º List of Account Payments º View Account Payment Details º Change Auto-Charge Payments


If you are a parent, you will create a family account for yourself, and manage your child’s account through your account.

Once your RCM account is validated through the link sent to your email address, log in at rcmusic.ca, visit “My Account” and select “I am a member of the 2015-2016 Royal Conservatory School community (as a student or parent)”. Also select “I participate in Examinations”. Click Save once you have completed these steps.

Please see Page 6 for further instructions on completing your Examinations profile.

Visit the RCS Current Student Portal

Visit rcmusic.ca/RCS and click on “Current Students” to access RCS Current Student information.

The RCS Current Student Portal on the website provides the most up-to-date information about school announcements, calendars, workshops and seminars, special events and offers, and performance opportunities.

Visit the RCS Current Student Portal to register for recitals, view important information, and stay up-to-date with the RCS.

Email

The official channel of communication for the Conservatory School is email. Please ensure your email address (used to log into your registration account and your RCM account) is accurate. To ensure you receive all important communications, add [email protected] to a ‘safe list’ within your email provider.

STUDENT ASSESSMENTThe Royal Conservatory School provides an internationally recognized program of music study through effectively sequenced courses from beginner to advanced levels. We believe ongoing assessment is an integral component of music education for students at all levels, as it enables students to set goals and measure their progress, and results in the most motivational and rewarding experience for students learning an instrument.

A formal exam is one form of assessment, but simulated exams and performance evaluations are also available to Conservatory School


students. You will work together with your Conservatory School teacher to determine a personalized assessment plan.

Royal Conservatory Examinations

Students enrolled in the Music Enrichment Program are entitled to two Royal Conservatory Examinations (one theory & one practical) per year as part of their program.

To book an exam, please perform the following steps.

1. If you have not yet registered for an RCM Account: Please see page 4 and follow the steps to register for an RCM Account.

2. Speak with your Conservatory School Teacher: Once you have an RCM account, discuss with your individual instruction teacher what level you will be pursuing, and in which session (Winter / April (piano only) / Spring / Summer) you plan to complete your exam.

3. Complete your RCM profile: Log into your RCM online account and click “My Account”. Check the box “I participate in Examinations”. After clicking “SAVE” you will be asked to specify your role (Parent, Teacher or Student). If you select Student, you will be asked if you have an RCME number. You will have an RCME number if you have previously taken a Royal Conservatory Examination. If you are new to exams, select “No” and you will be assigned an RCME number when you register for your exam. If you select “Parent”, you can then add multiple family members and their RCME numbers under your account. You will receive notification and further instructions by email, if an account has been created on your behalf by our administrative team.

4. Book your Royal Conservatory Examination: When each exam registration period opens, you will be notified by email. If you wish to book an exam for the specified session, visit your RCM account and select “My Exams” (or “My Family” if you are a parent) in the left-hand menu. Click the green “Register Now” button and follow the instructions to book your exam. If you are a Music Enrichment Program student (and have followed the account sign-up instructions on Page 4), you will be able to book your exam free of charge.


WINTERRegistration Deadline: November 3Theory Exams: December 11 & 12Practical Exams: January 18-30

SPRINGRegistration Deadline: March 1Theory Exams: May 13 & 14Practical Exams: June 6-25

APRIL (IN SELECT CENTRES)Registration Deadline: January 5Practical Exams: April 11-16

SUMMERRegistration Deadline: June 1Theory Exams: August 5 & 6Practical Exams: August 8-20

Exam Dates / Deadlines

Register online at examinations.rcmusic.ca

Simulated Examinations

A simulated exam is like a dress-rehearsal for your scheduled Royal Conservatory Examination. A Royal Conservatory examiner will lead you through the steps of a regular exam and you will be provided with a letter grade and informal critique. The experience of performing under pressure and the feedback you receive will help you to further refine your performance and technique with your Conservatory School teacher in preparation for your real Royal Conservatory Examination.

Simulated exams are offered three times each year, prior to the winter, spring and summer examination sessions. To register for a simulated examination, visit the RCS Student Portal.

NOTE: Simulated exams are included in the Music Enrichment Program (MEP). Conservatory School students not enrolled in the MEP may register for simulated exams at an additional cost.

Performance Evaluations

Performance evaluations are available for solo, duo or collaborative performances. If you have a piece you have been working on – be it classical, jazz or contemporary – a performance evaluation enables you to receive


feedback and critique on your playing and technique from one of the Conservatory School’s faculty members. Performance Evaluations also give you the opportunity to work on a piece with a partner or small ensemble and receive feedback on your collective performance.

All participants will receive a letter grade and informal critique. Those receiving the highest grades will be invited to participate in a Royal Conservatory School showcase recital.

Performance evaluations are available for Conservatory School students at all levels. To register for a performance evaluation, visit the RCS Student Portal.

Audit Royal Conservatory of Music Master Classes

Conservatory School students are invited and encouraged to expand their musical education experience by joining the public audience for master classes delivered by world-renowned artists for students of the Glenn Gould School and The Phil and Eli Taylor Performance Academy for Young Artists. With a variety of master classes each year this is a unique opportunity to witness talented artists in action.

For more information on master classes visit: http://learning.rcmusic.ca/glenn-gould-school/master-classes

&

http://learning.rcmusic.ca/young-artists-performance-academy/program-information/master-classes

STUDENT RECITALSConservatory School students are invited to share their talents through monthly performance opportunities in our beautiful concert venues. Some performance opportunities will feature different aspects of our student community (e.g., Adult Students), but every student will have the chance to perform in Conservatory Theatre or Mazzoleni Concert Hall, with concerts hosted by Conservatory School staff and faculty.

For details about upcoming performance opportunities, visit the RCS Current Student Portal. Discuss opportunities for performance with your Conservatory School teacher to set your goals for this academic year.

Following discussion with your teacher, sign up for recitals by registering online. Links for online registration will be available through the RCS Current Student Portal and through student email.


LIFELONG LEARNING: MUSIC APPRECIATION CLASSESThe Royal Conservatory School offers Music Appreciation classes designed both to complement the musical education of RCS students, and to enhance the musical experiences of all music lovers, from concert-goers to lifelong learners:

• Deepen your understanding and enjoyment of music across genres and historical periods, from classical to world music, jazz to opera – and more!

• Courses taught by expert performers and instructors in the daytime and in the evening.

• Select courses include live performances by students of The Glenn Gould School and special ticket offers for concerts.

NOTE: All Royal Conservatory School students registered in an individual or group music class for the 2015-2016 academic year automatically receive 10% off Music Appreciation courses. *Some exceptions may apply.

For more information and to browse the course offerings, visit rcmusic.ca/MusicAppreciation.

SERVICESAccess Your Library Privileges

To gain access and specific borrowing privileges at the Rupert Edwards Library, students must have or request a Conservatory School student card from the RCM Service Desk. Students with a valid Conservatory School student card that includes an attached library barcode may borrow the following simultaneously:

• Up to five printed music scores • Up to five books

The loan period for books and scores is 21 days with a limit of three renewals. Please note that reference, wait-listed and course reserve items cannot be borrowed and may only be used in the library. CDs and DVDs are for in-library listening/viewing only. To request a paper student card, visit the Service Desk. Then bring your card to the library for activation.

Follow these steps to activate your borrowing privileges:

1. Visit the Rupert Edwards Library: The entrance to the Library is


located next to the café in the Atrium of our Bloor Street building. The room number is G062. It is most easily accessed from the Philosopher’s Walk entrance.

2. Present your Conservatory School Student Card to receive a library barcode: Find a library staff member and let them know you are a Conservatory School student wishing to obtain library borrowing privileges. A staff member will affix a barcode to your card and enter your information into the library system.

3. Remember to present your Conservatory School Student Card: To borrow material, you must always present your student card with its library barcode to library staff. No exceptions will be made.

If you have a Conservatory School student card, bring your card to the Rupert Edwards Library and find a library staff member. Let them know you wish to update the expiry date on your Conservatory School student card to begin or continue borrowing privileges.

For more information on the Rupert Edwards Library, including hours of operation and online catalogue, visit: http://learning.rcmusic.ca/rupert-edwards-library.

NOTE: Library membership is included for individual instruction students at the Royal Conservatory School. Students in group classes may purchase a membership.

Book Practice Rooms

When studios are not otherwise required for teaching or other Royal Conservatory activities, they are offered to students for practice on a first- come, first-served basis. Conservatory School students can purchase a practice card at the Service Desk at the special student rate of $10/hour, and use it to sign out a practice studio. Advanced RCS students (Level 9-ARCT) can book practice rooms for free with a security badge. Contact the Conservatory School to receive instructions on obtaining your security badge to receive this access.

Music Enrichment Program Chamber ensembles can book practice rooms at no charge. Coaching time must be pre-booked by chamber instructors. Adult chamber ensembles may book practice rooms at the rate of $10/hour. Practice time must be pre-booked by email request to Andréa Maillé at [email protected]. Pre-booked spaces are $10 for the group; walk-up bookings are $10 per individual. Visit the Service Desk for more details on booking practice rooms.


NOTE: Conservatory School students can purchase a Sunday Special practice card to receive 12 hours for $100.

Discounted Tickets to RCM Concerts

We encourage you to enjoy the benefits of The Royal Conservatory’s abundant educational and cultural resources. All RCS students this 15-16 academic year will receive special student discounts to selected concerts in historic Mazzoleni and Koerner Hall. Students will be notified throughout the year about special discounted concerts through email updates and the RCS Current Student Portal.

To book your tickets:

1. Visit the Koerner Hall Box Office in person or call 416.408.0208.

2. Provide the service representative with your name and the student promotional code. Codes will be shared by email and through the RCS Current Student Portal. NOTE: Promotional codes are non-transferrable.

3. Specify the concert(s) for which you would like to book your tickets. You may purchase up to 4 tickets per concert. For a list of available performances, please visit the RCS Current Student Portal at rcmusic.ca/rcs.

4. Pick up your tickets and enjoy the show!

NOTE: The special offer is valid until 6pm the evening before each concert. Not valid on the day of the concert or for previously purchased tickets.

Piano Donations and Lending

The RCM is pleased to provide pianos to RCS students in need of an instrument. Beginning Fall 2015, a new piano lending and usage agreement has been arranged with the RCM Piano Technicians and the Royal Conservatory School. If you are in need of an instrument, you may contact Damon Groves, Senior Piano Technician. He will be able to assist you with your request by placing interested parties on a waitlist. Logistical factors, such as adequate space and care of each instrument, will be taken into consideration. Moving costs will be incurred by the RCM. Please make sure you complete the Piano Donation and Lending form found on the website at rcmusic.ca/piano-technology. Completed forms may be submitted to [email protected].


THE ROYAL CONSERVATORY SCHOOL REGISTRATION POLICIESAt The Royal Conservatory, we firmly believe in the importance of music and the arts and their ability to develop human potential. We are committed to the success of our students by providing them with a well-rounded, enriching music education. The policies set out below are aimed at helping us achieve those ends as well as the School’s overarching mission.

The conditions and terms below are subject to amendment without notice.

All Royal Conservatory School (RCS) schedules, locations, instructors, tuition fees and class formats are subject to amendment without notice.

1.0 General Registration1.1 Registration can be completed online at www.rcmusic.ca, or you can register in person at the Registration Desk. If you experience any difficulties registering online, please contact Registration & Student Services at [email protected]. Once your registration is complete, you will receive a confirmation of your registration by email.

1.2 Priority is given to students registered in the Music Enrichment Program as well as those registered for a full term of lessons.

1.3 Occasional adult registrants may be limited to lesson times that fall within the non-peak periods. Non-peak periods are as follows:

Monday to Friday: 8:00-14:30 and 19:30-24:00 Saturday: 8:00-9:00 and 15:00-24:00 Sunday: 10:00-24:00

1.4 Students may not commence instruction, whether private lesson or group class, until registration has been confirmed and payment has been processed. Students are not considered registered until payment has been received. A verbal agreement with your teacher and/or payment of a deposit does not constitute registration.

1.5 Students may not register for the next term or any additional lessons or classes until all outstanding balances are paid. Students who register with tuition outstanding for any previous academic years will be withdrawn from their course of study, and any fees paid will be applied to outstanding balances.

1.6 Students are registered on a first-come, first-served basis. If a desired class is full, students may place themselves on the wait list for that class. Students on the wait list for a particular class will be contacted first come, first served, in the event that a spot opens up in the class. Students who enrolled from a wait list will have their tuition pro-rated if applicable.


1.7 Late registration for the Music Enrichment Program and all group classes is accepted through the month of December, subject to space and availability. Tuition fees are calculated according to the month of registration.

1.8 New students registering for the Music Enrichment Program may be asked to complete a brief theory and practical assessment to facilitate placement in the program.

1.9 It is the responsibility of the parent/guardian or registrant to ensure compliance with age and/or skill prerequisites when registering for a class with prerequisites posted. No exceptions will be made to the transfer and/ or withdrawal policies due to failure to comply with posted prerequisites. Class age restrictions require students to have reached the indicated age as of December 31st, of the current academic year. For summer semester classes, the age requirement is as of June 1st.

2.0 Communication2.1 Email is our first line of communication with students. It is the responsibility of the student or parent/guardian to check their email for school updates and to ensure that their email account remains active.

2.2 Please keep your online profile up-to-date and make any necessary changes to your contact information as soon as possible.

3.0 Fees3.1 For new student registrations, there is a $135 non-refundable deposit. All new students are eligible for one, 30-minute trial lesson with a Royal Conservatory School teacher of their choice. Once the student-teacher match has been confirmed, $100 of the $135 deposit will be applied towards the tuition amount. No refunds of the deposit will be made unless the RCS is unable to provide a suitable teacher-student match.

3.2 Fees are payable to The Royal Conservatory. All monetary transactions, including materials fees, are processed by the Royal Conservatory School and must be made through Registration & Student Services. Students may not give any payment to instructors.

3.3 Tuition is due prior to the start of the program. Payment plans are available and can be set up at the time of registration. A non-refundable flat fee of $50 will apply to all payment plan registrations upfront with the initial payment. Bank account information or a credit card is required to take part in the payment plans. Selecting a payment plan represents a commitment to the full tuition amount. Payments may only be stopped if a withdrawal is granted by RCS Administration.

3.4 Remaining balances may be paid off in full at any time.


3.5 Dishonoured (NSF) cheques and declined pre-authorized debit and credit card payments are subject to a $25 service charge.

3.6 If a payment is declined, the student will receive a notification by email and is expected to remit payment immediately.

3.7 In the case of an overdue or declined payment, the student’s instructor will be given notice to cease instruction and disallow attendance immediately. Instruction missed by the student as a result of an overdue account cannot be made up under any circumstance. All applicable fees and outstanding balances must be paid in full before lessons or classes can be resumed.

3.8 If a student misses more than one payment and/or if the student is over 30 days late on a payment, any scholarships or bursaries that the student received may be revoked.

3.9 Any refunds granted due to class cancellation will be refunded in full. Tuition credit refunds or school-initiated refunds will also be granted in full.

4.0 Transfers4.1 Our primary goal is to ensure that students have a positive learning environment and a productive relationship with their private lessons instructor. If a student wishes to transfer to another teacher, they must contact [email protected] at least 3 business days before the next lesson. There is no fee to transfer unless this privilege is abused. The RCS office will inform the instructor of their former student’s transfer at an appropriate time.

4.2 Students taking group classes who wish to transfer to another section of the same class should contact [email protected] at least 5 business days prior to the start of the first class. A $25 fee is applied to any transfer requests made between 4 business days before the start of class and the commencement of the third class. No transfer requests will be granted after the third class. Students are limited to one class transfer per term, unless the transfer is recommended by the teacher. All transfer requests will be considered based on space and availability and must be received in writing.

4.3 Students wishing to transfer from group to private instruction can make a special request to [email protected]. A $25 transfer fee will apply.

4.4 Exceptional circumstances regarding transfers will be considered on a case- by-case basis. Please contact Registration & Student Services at 416.408.2825 or [email protected] to discuss a transfer.

5.0 Missed Lessons and ClassesAs one of the largest and most respected institutions in the world dedicated to music education, we expect our students to attend all of their lessons and


classes and to participate actively in their musical development. Our teachers are skilled professionals who have reserved a time in their schedule for you, regardless of whether or not you attend. For these reasons, we have instituted the following policies for missed lessons and classes.

5.1 Missed private lessons

• Students are permitted to miss up to 2 lessons per academic year, provided that the student/parent gives the teacher at least 24 hours notice. If you need to cancel a lesson, please notify your teacher directly ([email protected]). Make-up lessons will be scheduled during the designated make-up weeks at the end of each term. All make-ups will be scheduled at the existing lesson time if possible, subject to space and availability. Please limit your lesson cancellations to illness and emergencies only.

• Your teacher is not required to make up any lessons in excess of two; however, at your teacher’s discretion, additional make-ups may be provided.

• Please note: should your teacher not receive at least 24 hours notice, a make- up lesson will not be scheduled and the student will be charged for the missed lesson.

5.2 Missed group classes: There is no make-up for missed group classes.

5.3 Attendance: Students are expected to be present and on time for all private lessons and group classes. Time lost as a result of student lateness will not be made up.

6.0 Cancellations6.1 School closure: For school closures due to inclement weather, please be advised that The Royal Conservatory does not follow school board closure announcements. In the event of a closure, we will send out email notifications or text messages to all affected students. To check the building status, please call 416.206.8584. Any lessons or classes canceled due to weather will be rescheduled. If the lesson or class cannot be rescheduled at a convenient time, a tuition credit or refund will be issued to the original method of payment.

6.2 Teacher absence: For private lessons that are canceled due to teacher absence, a makeup will be offered at a mutually convenient time. If a teacher is unavailable to teach a group class, it is the School’s policy to find a suitable substitute for the class. If no substitute is available, the class may be rescheduled to a later date. If the class cannot be rescheduled, a tuition credit or refund to the original method of payment will be issued.

6.3 Insufficient enrollment: The RCS reserves the right to cancel a class due to insufficient enrolment. If this occurs, we will notify students/parents as soon as possible prior to the start of class and make every attempt to reschedule each student for another class at a convenient time. If this is not


possible, a tuition credit or refund to the original method of payment will be issued. Decisions regarding class cancellations will be made 5 business days before the scheduled start of the class.

7.0 Withdrawal and RefundAll requests for withdrawal or refund must be made in writing to [email protected]. The effective date of withdrawal is the date that the written notice is received, not the last date of group class or private lesson attended. Please note: Notifying your teacher that you intend to withdraw does not constitute official notice.

7.1 Adult private lessons:

• Students who withdraw from private lessons at least 5 business days before the start of the first lesson will be refunded their full tuition, minus a $25 withdrawal fee and a processing fee, if applicable.

• For withdrawal requests received between 1-4 business day(s) prior to the start of the first lesson, the cost of the first lesson, plus a $25 withdrawal fee, will be deducted from the refund (plus a processing fee, if applicable).

• After the commencement of the first lesson, students who wish to withdraw from private lessons must provide the RCS with at least two weeks’ written notice. Students will be charged for two lessons beyond the effective date of withdrawal. Students may attend these two lessons if they so choose. A refund of the remaining lessons, minus the cost of two lessons, will be issued to the original method of payment. A $25 withdrawal fee and, if applicable, a processing fee will also be applied. Unless otherwise requested the RCS office will advise your instructor of your withdrawal.

7.2 Group classes:

• Students who withdraw from group classes at least 5 business days before the start of the first class will be refunded their full tuition, minus a $25 withdrawal fee and a processing fee, if applicable.

• For withdrawal requests received between 1-4 business day(s) prior to the start of the first class, the cost of the first class, plus a $25 withdrawal fee, will be deducted from the refund,plus a processing fee, if applicable.

• For any withdrawal requests received between the start of the first class up until the start of the second class, students will be refunded any classes that have not been taken, minus a $25 withdrawal fee and processing fee, if applicable.

7.3 In order to receive a refund for your withdrawal, your refund request must be received by the RCS Office no later than 9:00am on the day of your 2nd class.

7.4 Music Enrichment Program:

• Students who withdraw before the first class/lesson will be refunded their


full tuition, minus a $25 withdrawal fee and a processing fee, if applicable.

• If a student withdraws within the first two weeks of the program, 75% of the tuition will be refunded.

• If a student withdraws during the third or fourth week of the program, 50% of the tuition will be refunded.

• After the fourth week, no refunds will be issued.

In the case of extenuating circumstances that require special consideration, please submit your withdrawal request to [email protected]. Your request may be subject to withdrawal and processing fees.

8.0 Suspension And Dismissal8.1 Students may be suspended or dismissed for the following reasons:

• Persistent failure to attend and/or prepare for lessons and classes

• Non-payment of tuition fees

• Chronic late payments or rescheduling of lessons

• Behaviours that violate the Student Code of Conduct

• Parents or guardians who make verbal and/or written statements considered abusive and which have been directed toward any Royal Conservatory student, parent, teacher, staff, and/or facilities personnel.

• Any time lost as a result of suspension or other forms of disciplinary action will not be made up or refunded

9.0 Etiquette9.1 All registered students taking private lessons are expected to practice regularly outside of their lessons. Students should expect the amount of practice time to increase as they progress through each grade level.

9.2 Only currently enrolled students may attend private lessons and group classes.

9.3 Children under the age of 10 must be accompanied by a parent/guardian at all times when inside the building, with the exception of classroom and individual lesson time. The RCS does not assume any responsibility for the well-being and safety of minors who are left unattended on school premises.

9.4 The RCS does not assume any responsibility for personal property lost, damaged, stolen, or left unattended on school premises.

9.5 No food or beverages other than bottled water is permitted in the studios and classrooms. Water must not be placed on the pianos.

9.6 Any student who behaves disruptively in class will be asked to leave at the discretion of the teacher.


9.7 Please refer to the Student Code of Conduct for a full description of our expectations for student behaviour.

9.8 The RCS bears no legal responsibility in enforcing terms of custody.

10.0 IndemnificationYou agree to release, save harmless and indemnify The Royal Conservatory Indemnitees from and for all Losses incurred or suffered from or related to your attendance at The Royal Conservatory premises or taking part in any of its programs even if the same arises from the negligence of one or more of The Royal Conservatory Indemnities. You acknowledge that the foregoing is reasonable in view of The Royal Conservatory being a not-for-profit charity.

For the purposes of this provision: (i) “you” includes you and your dependents and their estates and personal representatives and “your” has a similar meaning; (ii) “The Royal Conservatory Indemnitees” include The Royal Conservatory, any organization that it owns or controls and their respective officers, employees, directors and agents and their heirs, personal representatives, successors and assigns; and (iii) “Losses” include injury, death, liability, damages including to property, cost, expense, charge, judgment, award or settlement arising from or in connection with any claim, suit, arbitration, investigation, directive, prosecution or proceeding.

11.0 Photo and Video Release PolicyBy registering with The Royal Conservatory School, you grant the RCS permission to take photographs and videos of you or your children’s participation in RCS activities. You also grant the RCS permission to use, reuse, modify, publish, and republish those photographs/videos in any format or media, including print and online, for promotional purposes. The RCS may use the photographs and videos without compensation to you or your children. You waive any rights to prior inspection and approval of the photographs/videos and their use. The RCS may not sell such photographs/videos to anyone without your permission. You waive any claims, demands, and liabilities against the RCS for taking and using these photographs/videos. To opt out of the RCS’ Photo/Video Release Policy, please send an email to [email protected].

STUDENT CODE OF CONDUCTEffective June 1, 2015

The following Code of Conduct is intended to foster a positive and constructive teaching and learning environment, and to preserve freedom of expression and association at The Royal Conservatory (RCM), while protecting the civil, personal, and property rights of The Royal Conservatory and its constituents.


The Royal Conservatory School depends upon adherence of all students to high standards of academic behaviour. Acts constituting a violation of the Code include any form of cheating, plagiarism, misbehavior, and harassment as well as the failure to take constructive action in the event of committing or observing a violation or apparent violation.

1.1 Unacceptable Student ConductThe following are examples of unacceptable student conduct:

1. Conduct that disrupts the normal course of examination delivery, tutoring, teaching, studying, administration, or meetings.

2. Theft, damage to, or misuse, of Royal Conservatory property or another person’s property, including unauthorized entry to or use of Royal Conservatory facilities, classrooms, or offices, or inappropriate use of Royal Conservatory computing resources.

3. Verbal and/or written statements considered abusive and which have been directed toward any Royal Conservatory student, parent, teacher/instructor/facilitator, administration, and/or facilities personnel.

4. Any form of academic dishonesty, including but not limited to:

a. Cheating. Cheating is obtaining information or academic advantage by dishonest means, and includes, but is not limited to, the following:

• Exchanging information with another student during an examination or using unauthorized material during an examination.

• Representing or impersonating another, or permitting oneself to be represented or impersonated by another, in taking an examination.

b. Plagiarism. The Royal Conservatory believes in supporting positive and constructive learning collaborations among students and teachers. As such, it supports an environment where the permission-based sharing and adaptation of theories, concepts, ideas, plans, works, interpretations, and analyses – including their expression in any format – lead to new ideas and solutions. The conditions that create a healthy environment for such types of collaborative learning require a respect and recognition of each individual’s unique contribution to the global body of human knowledge and to the learning environment itself.

Plagiarism is defined as the act of using ideas, words, or work of another person or persons as if they were one’s own without giving proper credit to the original sources. The following examples of plagiarism are intended to be representative, but not all-inclusive:

• Failing to give credit via proper citations, regardless of source, for others’ ideas and concepts, data and information, statements and


phrases, and/or interpretations and conclusions

• Failing to use quotation marks when quoting directly from another, whether it be a paragraph, a sentence, or a part thereof

• Paraphrasing the expressions of thought by others without appropriate quotation marks or attribution

• Assembling parts from various works and submitting the synthesis or single paper, presentation, or performance as one’s own creation

• Representing another’s artistic/scholarly works, such as musical composition, computer programs, photographs, paintings, drawings, sculptures, or similar works as one’s own

c. Fabrication. The falsification of data, information, or citations in any formal course assignment and/or exercise

d. Deception. Providing false information to an instructor concerning a formal course assignment or exercise – for example, giving a false excuse for missing a deadline or falsely claiming to have submitted work.

e. Bribery. Giving assignment answers or test answers for money or other forms of consideration.

f. Sabotage. Acting to prevent others from completing their work, which includes damaging learning resources and intentionally disrupting the rehearsal time and performance of others.

1.2 Harassment PolicyThe Royal Conservatory upholds an Anti-Racism, Access and Equity Policy under which it has committed itself to providing an environment for all employees and students that is free from any form of harassment. Harassment is defined as any improper behaviour, that is directed at and/or offensive to any employee or student. This includes objectionable comments or conduct which demean, humiliate, or embarrass an individual and which are made on the basis of race, ancestry, place of origin, ethnic origin, colour, citizenship, creed, age, gender identity, gender expression, sexual orientation, age, record of offences marital status, family status, disability, or any other category noted in the Anti-Racism, Access and Equity Policy.

Sexual harassment encompasses a range of improper behaviours of a sexual nature. Examples of such behaviour include but are not limited to:

• unwanted touching, • any communications with sexual overtones causing embarrassment or

humiliation, inappropriate or unwelcome focus or comment on a person’s physical characteristics or appearance. Sexist jokes causing embarrassment or offence, or that are by their nature clearly embarrassing or offensive, leering,


• sexually degrading words used to describe a person, derogatory or degrading remarks directed towards members of one sex or one’s sexual orientation

• sexually suggestive or obscene comments or gestures• unwelcome inquiries or comments about a person’s sex life• unwelcome sexual flirtations, advances, or propositions• persistent unwanted contact or attention after the end of a consensual

relationship• requests for sexual favours• verbal abuse or threats• sexual assault

Reprisal

For the purposes of this policy, reprisal against an individual

• for having invoked this policy (whether on behalf of oneself or another individual); or

• for having participated or cooperated in any investigation under this policy; or for having been associated with a person who has invoked this policy or participated in these procedures, is prohibited and will be treated as a violation of the policy.

If you wish to report an incident of harassment at The Royal Conservatory, you should contact the Human Resources Department at 416.408.2824 x355. All conversations will be strictly confidential. The Royal Conservatory will handle any complaints in accordance with provincial legislation with respect to harassment. The Royal Conservatory School will not, in any way, retaliate against any individual who, in good faith, makes a complaint or report of harassment, or participates in the investigation of such a complaint or report.

1.3 Drug, Alcohol, and Criminal Activity PolicyThe Royal Conservatory is committed to maintaining a drug-free school and workplace. The Royal Conservatory is dedicated to excellence in artistic performance and academic achievement; to promote this goal, The Royal Conservatory School requires that faculty, staff, and students maintain the highest standards of personal and professional conduct. The illegal or abusive use of drugs and alcohol on school premises, at the place of instruction, or at an RCM sponsored event adversely affects the quality of academic life and the mission of the institution and is therefore strictly forbidden. Additionally, any criminal act performed by a student, either on or off school property, including but not limited to vandalism or harassment, may lead to immediate dismissal or other forms of repercussion as deemed appropriate by the Royal Conservatory School and RCM administration and are otherwise in compliance with the Human Rights Code.


1.4 Filming and Recording PolicyWhile the Royal Conservatory recognizes the benefits of using film/video and audio recording as teaching and learning tools, it is also very mindful of the ease with which content can be captured and disseminated to broader communities that do not have permission for its use. Therefore, to protect the Royal Conservatory’s intellectual property rights, and well as those of its teachers and students, filming/ video recording of any kind on Royal Conservatory property is not permitted without prior approval from the appropriate RCM representative.

1.5 Student Misconduct1. Student misconduct is defined here as any conduct which, in the opinion

of an instructor, program coordinator, proctor, supervisor, or administrator, causes or is likely to cause:

• Harm to any person or a threat to the safety or well-being of any person.

• Damage or threatened damage to property.

• An immediate disruption or threat of disruption to a course or examination delivery, tutoring, teaching, studying, research, administration, or meetings.

2. In cases where student misconduct has been identified, the instructor, program coordinator, proctor, supervisor, or administrator may immediately remove the student from the class, course, program of study, or other activity or premises, as the case may be, and may take such other measures as they consider appropriate.

3. If an instructor or proctor has reason to believe the integrity of an examination or a graded presentation/performance has been compromised by any form of academic dishonesty or student misconduct, the proctor or instructor may invalidate the results of the examination or presentation/performance.

4. Any measures taken under 1.5.2 above may be varied and do not preclude further consequences under this policy.

5. Failure by a student to comply fully with measures taken under 1.5.2 is considered Unacceptable Conduct, independent of any other conduct of the student, and such failure may itself be subject to consequences.

1.6 Consequences of MisconductConsequences of misconduct include, but are not limited to, the following measures, which may be taken singly or in combination:

• Warning• Probation for a specified period of time or indefinitely


• Restriction or revocation of access to practice facilities or other privileges• Cancellation or revocation of scholarships or bursaries• Failing grade or mark of zero (0) in the course or non-issuance of certificate• Exclusion from a class, course, or program• Rejection of an application for admission or registration• Rejection of a request for transcripts, letter of enrolment, or certificates• Cancellation of registration• Legal prosecution• Suspension for a specified period of time

1.7 Conduct in ExaminationsViolations of any of the following examination regulations are punishable under the Student Code of Conduct policies:

• Mobile phones and other electronic devices must be turned off completely, and must not be accessible during the examination period. Any use of electronic devices will be considered cheating.

• Students shall not bring into the examination room any books, papers, or other materials or devices except with the written permission of the examiner.

• No student shall be permitted to enter the examination room later than thirty (30) minutes after the beginning of the examination.

• Students shall hold no communication of any kind with other students within the examination room. Cheating will not be tolerated.

1.8 Disciplinary ProbationStudents in violation of the Student Code of Conduct or administrative policies may be placed on Disciplinary Probation at any time. Students placed on Disciplinary Probation are ineligible for future Royal Conservatory scholarships and bursaries.

1.9 DismissalGrounds for dismissal include any form of violation of the Student Code of Conduct as set forth in this document. The Royal Conservatory School reserves the right to terminate the registration of any student whose continued enrollment is considered detrimental to the interests of The Royal Conservatory.

QUESTIONS OR CONCERNS?For more information or clarification about the contents of this Student Handbook, please contact the Royal Conservatory School Student Service Representatives at [email protected] or 416.408.2825.


Week # Saturday Sunday Monday Tuesday Wednesday Thursday Friday

Welcome Week Sep-5 Sep-6 Sep-7 Sep-8 Sep-9 Sep-10 Sep-11

1 Sep-12 Sep-13 Sep-14 Sep-15 Sep-16 Sep-17 Sep-182 Sep-19 Sep-20 Sep-21 Sep-22 Sep-23 Sep-24 Sep-253 Sep-26 Sep-27 Sep-28 Sep-29 Sep-30 Oct-1 Oct-24 Oct-3 Oct-4 Oct-5 Oct-6 Oct-7 Oct-8 Oct-95 Oct-17 Oct-18 Oct-19 Oct-13 Oct-14 Oct-15 Oct-166 Oct-24 Oct-25 Oct-26 Oct-20 Oct-21 Oct-22 Oct-237 Oct-31 Nov-1 Nov-2 Oct-27 Oct-28 Oct-29 Oct-308 Nov-7 Nov-8 Nov-9 Nov-3 Nov-4 Nov-5 Nov-69 Nov-14 Nov-15 Nov-16 Nov-10 Nov-11 Nov-12 Nov-1310 Nov-21 Nov-22 Nov-23 Nov-17 Nov-18 Nov-19 Nov-2011 Nov-28 Nov-29 Nov-30 Nov-24 Nov-25 Nov-26 Nov-2712 Dec-5 Dec-6 Dec-7 Dec-1 Dec-2 Dec-3 Dec-413 Dec-12 Dec-13 Dec-14 Dec-8 Dec-9 Dec-10 Dec-1114 Dec-15 Dec-16 Dec-17 Dec-18

Make-up Jan-2 Jan-3 Jan-4 Jan-5 Jan-6 Jan-7 Jan-814 Jan-9 Jan-10 Jan-1115 Jan-16 Jan-17 Jan-18 Jan-12 Jan-13 Jan-14 Jan-1516 Jan-16 Jan-24 Jan-25 Jan-19 Jan-20 Jan-21 Jan-2217 Jan-30 Jan-31 Feb-1 Jan-26 Jan-27 Jan-28 Jan-2918 Feb-6 Feb-7 Feb-8 Feb-2 Feb-3 Feb-4 Feb-519 Feb-20 Feb-21 Feb-22 Feb-9 Feb-10 Feb-11 Feb-1220 Feb-27 Feb-28 Feb-29 Feb-16 Feb-17 Feb-18 Feb-1921 Mar-5 Mar-6 Mar-7 Feb-23 Feb-24 Feb-25 Feb-2622 Mar-12 Mar-13 Mar-21 Mar-1 Mar-2 Mar-3 Mar-423 Apr-2 Apr-3 Mar-28 Mar-8 Mar-9 Mar-10 Mar-1124 Apr-9 Apr-10 Apr-4 Mar-22 Mar-23 Mar-24 Apr-125 Apr-16 Apr-17 Apr-11 Mar-29 Mar-30 Mar-31 Apr-826 Apr-23 Apr-24 Apr-18 Apr-5 Apr-6 Apr-7 Apr-1527 Apr-30 May-1 Apr-25 Apr-12 Apr-13 Apr-14 Apr-2228 May-7 May-8 May-2 Apr-19 Apr-20 Apr-21 Apr-2929 May-14 May-15 May-9 Apr-26 Apr-27 Apr-28 May-630 May-28 May-29 May-16 May-3 May-4 May-5 May-1331 Jun-4 Jun-5 May-30 May-10 May-11 May-12 May-2032 Jun-11 Jun-12 Jun-6 May-17 May-18 May-19 May-2733 Jun-18 Jun-19 Jun-13 May-24 May-25 May-26 Jun-334 Jun-25 Jun-26 Jun-20 May-31 Jun-1 Jun-2 Jun-10

RCME Exams

Jun-28 Jun-29 Jun-27 Jun-7 Jun-8 Jun-9 Jun-17Jun-30 Jun-14 Jun-15 Jun-16 Jun-24

Jun-21 Jun-22 Jun-23

RCS Individual Instruction by DAY of LESSON

Week available for make-up lessons

RCME Practical Exams (and make-up weeks if necessary)


Week # Saturday Sunday Monday Tuesday Wednesday Thursday Friday

September Term

Welcome Week Sep-5 Sep-6 Sep-7 Sep-8 Sep-9 Sep-10 Sep-11

1 Sep-12 Sep-13 Sep-14 Sep-15 Sep-16 Sep-17 Sep-182 Sep-19 Sep-20 Sep-21 Sep-22 Sep-23 Sep-24 Sep-253 Sep-26 Sep-27 Sep-28 Sep-29 Sep-30 Oct-1 Oct-24 Oct-3 Oct-4 Oct-5 Oct-6 Oct-7 Oct-8 Oct-95 Oct-17 Oct-18 Oct-19 Oct-13 Oct-14 Oct-15 Oct-166 Oct-24 Oct-25 Oct-26 Oct-20 Oct-21 Oct-22 Oct-237 Oct-31 Nov-1 Nov-2 Oct-27 Oct-28 Oct-29 Oct-308 Nov-7 Nov-8 Nov-9 Nov-3 Nov-4 Nov-5 Nov-69 Nov-14 Nov-15 Nov-16 Nov-10 Nov-11 Nov-12 Nov-1310 Nov-21 Nov-22 Nov-23 Nov-17 Nov-18 Nov-19 Nov-2011 Nov-28 Nov-29 Nov-30 Nov-24 Nov-25 Nov-26 Nov-2712 Dec-5 Dec-6 Dec-7 Dec-1 Dec-2 Dec-3 Dec-413 Dec-12 Dec-13 Dec-14 Dec-8 Dec-9 Dec-10 Dec-1114 Dec-15 Dec-16 Dec-17 Dec-18

14a Dec-19 Dec-20 Dec-21<< 14th class for half term courses only,

no classes for full courses

January Term

14 Jan-9 Jan-10 Jan-1115 Jan-16 Jan-17 Jan-18 Jan-12 Jan-13 Jan-14 Jan-1516 Jan-23 Jan-24 Jan-25 Jan-19 Jan-20 Jan-21 Jan-2217 Jan-30 Jan-31 Feb-1 Jan-26 Jan-27 Jan-28 Jan-2918 Feb-6 Feb-7 Feb-8 Feb-2 Feb-3 Feb-4 Feb-519 Feb-20 Feb-21 Feb-22 Feb-9 Feb-10 Feb-11 Feb-1220 Feb-27 Feb-28 Feb-29 Feb-16 Feb-17 Feb-18 Feb-1921 Mar-5 Mar-6 Mar-7 Feb-23 Feb-24 Feb-25 Feb-2622 Mar-12 Mar-13 Mar-21 Mar-1 Mar-2 Mar-3 Mar-423 Apr-2 Apr-3 Mar-28 Mar-8 Mar-9 Mar-10 Mar-1124 Apr-9 Apr-10 Apr-4 Mar-22 Mar-23 Mar-24 Apr-125 Apr-16 Apr-17 Apr-11 Mar-29 Mar-30 Mar-31 Apr-826 Apr-23 Apr-24 Apr-18 Apr-5 Apr-6 Apr-7 Apr-1527 Apr-30 May-1 Apr-25 Apr-12 Apr-13 Apr-14 Apr-2228 May-7 May-8 May-2 Apr-19 Apr-20 Apr-21 Apr-29

Make-upMay-14 May-28

May-15 May-29

May-9 May-16

Apr-26 May-3

Apr-27 May-4

Apr-28 May-5

May-6 May-13

Class Extensions

Jun-4 Jun-5 Jun-6 Jun-7 Jun-8 Jun-9 Jun-10Jun-11 Jun-12 Jun-13 Jun-14 Jun-15 Jun-16 Jun-17Jun-18 Jun-19 Jun-20 Jun-21 Jun-22 Jun-23 Jun-24Jun-25 Jun-26 Jun-27 Jun-28 Jun-29 Jun-30 Jul-8

RCS Group Classes by DAY of CLASS

REGISTER TODAY!rcmusic.ca/register416.408.2825

In the heart of downtownToronto, The RoyalConservatory School offersclasses and lessons for all ages and abilities, includingmusic appreciation coursesand our acclaimed earlychildhood music educationprogram – all taught by celebrated instructorsin stunning facilities.

The Royal ConservatoryTELUS Centre for Performance and Learning273 Bloor Street WestToronto, Ontario M5S 1W2rcmusic.ca

EARLY YEARS CLASSES (0-6 YEARS)• NEW Smart Start™ classes: An unparalleled

early childhood learning experience• Bon Départ (2-3 ans)• Music for Moms to Be (prenatal)

SCHOOL-AGED PROGRAMS (3-18 YEARS)• Music Enrichment Program• Children’s Choirs• Orchestras and Chamber Music• Theory• March Break and Summer Camps

CLASSES FOR ADULTS• Music Appreciation (over 20 new courses)• Individual instruction• Ensembles and Group Classes• RCS Community Chorus• Theory

PROFESSIONAL DEVELOPMENT• Additional Qualification courses for teachers• Early Childhood Music Education courses• Artist-Educator Professional Training

LearnMOREthan aninstrument.

RCSADS632_Learning_Ad_KH_Program_Book_15.16_Layout 1 15-08-17 3:31 PM Page 1

royal conservatory school student handbook · from beginning guitar to samba, ... thank you for...

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