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1 Applying 6 Sigma and Lean Manufacturing Principles to EHS NAEM Building Business Value Workshop December 1-2, 2004 St. Charles, Illinois

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Page 1: RR Donnelley-Applying 6 Sigma Principles to EHSvietnamsupplychain.com/assets/upload/file/publication/... · 4 NAEM's Applying 6 Sigma and Lean Manufacturing Principles to EHS What

1

Applying 6 Sigma and Lean Manufacturing Principles to EHS

NAEM Building Business Value WorkshopDecember 1-2, 2004St. Charles, Illinois

Page 2: RR Donnelley-Applying 6 Sigma Principles to EHSvietnamsupplychain.com/assets/upload/file/publication/... · 4 NAEM's Applying 6 Sigma and Lean Manufacturing Principles to EHS What

NAEM's Applying 6 Sigma and Lean Manufacturing Principles to EHS2

Session Agenda

Introduction to Six Sigma

Speaker Presentations:• John Borchardt, Rockwell Automation• Patricia Ludewig, Caterpillar Inc., Technology & Solutions Division

Q&A for speakers

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Introduction to Six Sigma

What Six Sigma is

Why use Six Sigma

What Six Sigma does

What Six Sigma tells us

Phases in Six Sigma

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What Six Sigma is

A process to:• improve your business where you design and monitor everyday

business activities to:– Minimize waste and resources; while,– Increasing customer satisfaction

• Guide companies into making fewer mistakes• Eliminate lapses in quality at earliest possible occurrence

– Focus on the process that creates or eliminates the defects rather than the defects themselves

• Provide specific methods to re-create the process so that defects and errors no longer arise

• Attack “variation” during the design of products and services

Leads to value!

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Why use Six Sigma

It’s about making money!

Implementing it will help your:• Company

– Increate market share– Decrease costs– Grow profit margins

• Location– Simplify systems and processes– Improve capabilities– Find ways to control systems and processes permanently

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What Six Sigma does

Asks new questions we’re looking for a new direction• Question every process, number, step in the process• Asks tougher and tougher questions that:

– Lead to tangible, quantifiable answers– Produce profitable results

Uses metrics to calculate the success of everything a company does

Forces companies to let go of bad habits

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What Six Sigma tells us

1. We don’t know what we don’t know

2. We can’t do what we don’t know

3. We won’t know until we measure

4. We don’t measure what we don’t value

5. We don’t value what we don’t measure

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Phases in Six Sigma

Recognize

Define (the problem)

Measure - what and how, where errors occur, impact of faulty measurement

Analyze – statistical methods and tools used to explain “defects”

Improve – discover key variables that cause the problem

Control – ensure the problem does not reoccur by continuously improving

Standardize

Integrate

Core Phases

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John Borchardt

Six Sigma/Lean Mfg at Rockwell Automation:• Staying focused in a rapidly changing environment• Leading change – the Human Factor side• How we identify our value-add opportunities• Using the Lean-6 Sigma tools to provide and measure value • Current within the EHS function and across-the-organization

initiatives and opportunities

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NAEM's Applying 6 Sigma and Lean Manufacturing Principles to EHS10

Patricia Ludewig

Case study from Caterpillar:• Energy Management at T&SD

– Data Sources – Tools– Results & Lessons Learned

• Establishing the OSCAR Survey Process at T&SD– What Data ?!– Tools– Results & Lessons Learned