run sap opentext, to manage mission-critical content and document

Simply go digital with EIM Richard Verbeek, OpenText SAP Innovation Forum, 8 april 2015

©2015 SAP SE or an SAP affiliate company. All rights reserved. ‹#›

Networks Cloud = Flexibility

and Scale

Mobile

Big Data and Real Time

„Digital Transformation and Ist Impact“ SAP Online Course (2014) https://open.sap.com/courses/dit1

IoT Number of connected devices

Broadband

connections

Total internet traffic

So

cia

l m

ed

ia u

se

„Delivering Digital Infrastructure“ World Economic Forum Boston Consultiung Group (2014) http://www3.weforum.org/

Digital Customer

Globalization

Regulatory Pressure

Operational

Agility

Digital Technology:

Mobility / Zero

Distance Connectivity

Digital Technology:

Smart Systems

Digital Technology:

Internet of Everything

Digital Technology: 3-D Printing

„DIGITAL Disrupt or Die.“ Mark J. Barrenechea, Tom Jenkins (2014) (http://www.opentext.com/campaigns/digital-disrupt-or-die)

Digital Technology: Cloud

Genera

tion Z

The Cult of the Social Networked Society

Data Factories Winner takes

it all economy

„The Internet is not the Answer“ Andrew Keen (2015)

CLOUD

MOBILE BIG DATA

SOCIAL

Drivers of Digital Transformation

http://www.opentext.com/campaigns/digital-disrupt-or-die








It‘s all about „Save“, „Copy/ Paste“, „Move“, and „Delete“

Basic File or

Document

Management

Operations

Windows: It‘s all

about documents

and files.


What is the future of „Save“, „Copy/ Paste“, „Move“, and „Delete“?

Most prominent

Instagram functions

Where are upload, save,

copy, paste, move, and

delete buttons?


Automated

Pipelines

Digital information

management capabilities

automatically bridge

media breaks and gaps

in the information flow.

Save

Copy

Paste

Delete

Move

Sharing

Digital shared media

replace traditionally

fragmented information

management

infrastructures.

Digital Transformation makes basic file management obsolete!

Digital information






replace traditionally


management

infrastructures.


Connect to your network with Automated Pipelines for Ingestion

and Dissemination

2008

INGEST (capture, recognize,

index, …)

DISSEMINATE (publish, distribute, transmit,

notify, …)

STORE &

PRESERVE (archive, dispose, authorize)

ARTICULATE (edit, converse, transform,

annotate, …)

EXPERIENCE (view, navigate, visualize,

network, rate &

recommend, …)

ANALYSE (data & text mining,

model progression,

pattern recognition, …) Big data needs aggregation!

Advanced analytic

capabilities drive

automation!

Paper based formats

are replaced!

In social networks

editing and storing is

the same thing!

Published or

distributed content is

interactive!

We experience rather

than read!

Key disciplines of

ECM are still relevant

in the digital age!

AP

AP



index, …) DISSEMINATE (publish, distribute,

transmit, notify, …)

STORE &

PRESERVE (archive, dispose,

authorize)

ARTICULATE (edit, converse,

transform, annotate,

…)


model progression,

pattern recognition, …)

EXPERIENCE (view, navigate,

visualize, network, rate

& recommend, …)

Connect to your network with Automated Pipelines for Ingestion

and Dissemination

AP

AP


Automated Pipelines bridge media breaks and gaps in the information flow

AP


index, …)

DISSEMINATE (publish, distribute,


STORE &


authorize)


model progression,

pattern recognition,

…)


index, …)

DISSEMINAT

E (publish, distribute,


STORE &


authorize)


model progression,


…)


index, …)



STORE &


authorize)


model progression,


…)


index, …)



STORE &


authorize)


model progression,


…)


index, …)



STORE &


authorize)


model progression,


…)


Digitize the supply chain!

Automated Pipelines

Digital information





When you need to keep records under control in

your own systems and partners cannot access

your system of record media-break cannot be

avoided.

Connect to your network with Automated

Pipelines for Ingestion and Dissemination


ARTICULATE

& SEND

RECIEVE &

INTERPRET

How Sharing transforms Traditional Business Communication

Media


RECIEVE &

INTERPRET

ARTICULATE

& SEND

How Sharing transforms Traditional Business Communication

Media

INGEST (capture, recognize, index,

…)

STORE &


authorize)


…)

STORE &


authorize)


RECIEVE &

INTERPRET ARTICULATE

How Sharing transforms Traditional

Business Communication

Media


…)

STORE &


authorize)


…)

STORE &


authorize)


model progression, pattern

recognition, …)


notify, …)

STORE &


authorize)

Pattern 1: Digital Media

duplicates or replaces EIM

capabilities


RECIEVE &





…)

STORE &


authorize)



recognition, …)


notify, …) ? What records are

you

keeping in your

control?

EXPERIENCE (view, navigate, visualize,

network, rate & recommend,

…)

Pattern 2: Expand EIM to

the customer


RECEIVE &





…)

STORE &

PRESERVE (archive, dispose, authorize)



recognition, …)


notify, …)

?

What records are

you

keeping in your

control?

Pattern 3: Expand

EIM to the supplier

[Your Company Logo]




Pattern 1:

Digital Media

duplicates or

replaces EIM

capabilities

Pattern 2:

Expand EIM

to the

customer

Pattern 3:

Expand EIM

to the supplier


Sharing


replaces traditionally


management

infrastructures.

Share with your customer and partner!

Sharing a platform with your customer, supplier

or partner saves you from replicating records.

Engage with your partner in your system or

records!

Select partners that offer a system of

engagement you can repurpose as your

system of records!

The road to digital

Sharing Automated

Pipelines


The road to digital

Sharing Automated

Pipelines

Communicate interactively and with

customers building on compelling

Document Presentment

Automate processing of

incoming content and analytics

with OpenText Business Center

Connect to the Ariba Network to

Vendor Invoice Management


Manage customer communication with Document Presentment

Targeted customer

service notice based on

customer profile

Dynamic link back to

Customer Energy

Management Portal

Dynamic branding

based on business unit

Clear presentation

using historical

comparisons and graphs

Smart Meter Analytics

Consumption Information

powered by HANA

OMR codes for optimized

enveloping and mailing

Business user managed

marketing messages

Personalized Customer

Communication:

Transform ordinary

customer communications

into powerful one-to-one

marketing

Automated

Pipelines

Paper to Mobile link to

Customer Energy Management

Mobile Application Stay connected to the mobile workforce and user Expand EIM to mobility and multi-channel experience


SAP Document Presentment:

Optimizing Document Communication

Automated and Integrated

Personalized Targeted

Communications Document

Generation

Document

Distribution

Document

Consolidation

Document

Composition

Archiving


Order

Fulfillment

File

Document

with the

Business

Object

Business

Object

Creation

Dispatch Capture

Ingestion

Automated processing of incoming content and analytics with

Business Center

Exception

(2%)

Automated

Pipelines

Processing


Automated processing of incoming content and analytics with

Business Center

File

Document

with the

Business

Object

Business

Object

Creation

Dispatch Capture Order

Fulfillment

File

Document

with the

Business

Object

Business

Object

Creation

Dispatch Billing

File

Document

with the

Business

Object

Business

Object

Creation

Dispatch Logistics

Processing

Processing

Processing

Ingestion

Big Data and Big Content Automation and Analytics


Business Center:

SAP Fiori® UIs for Web / Mobile Users


The Ariba Network connects to


Out of the box integration

Purchase order, invoice & content integration

Improved supplier collaboration

Enhanced exception processing & dynamic discounting

Automated

Pipelines

Info Exchange replaces Documents Process data stream and translate unstructured to structured content

Data and Document Archiving

Archiving & Document Access

SAP Business Suite

Automated Reconciliation &

Posting Pay

Invoice Management FI


The

Ariba

Network

SAP Invoice Management

Invoice Processing

ERP (FI/AP)

$ € Y

Automated Reconciliation

& Posting Pay

ERP

SRM

e.g. SAP Archiving by OpenText

Document Archiving & Viewing

SAP Business Suite

Fax

FAX

Paper

eMail

SAP II

EDI

cXML

CSV

Supplier Portal

Hybrid flexibility: Cloud capture + on premise processing

Ariba Network – Buyer Portal

P2P Docs Discounting Supplier

Enablement P2P Docs

and Status

98% Clean

Invoices


The road to digital

Sharing Automated

Pipelines

Include suppliers in strategic

sourcing with Extended ECM

and TempoBox

Communicate interactively and with

customers building on compelling

Document Presentment

Improve handover in capital

projects with metadata mana-

gement and Extended ECM

Automate processing of

incoming content and analytics

with OpenText Business Center

Connect to the Ariba Network to


Connect employee information

from successfactors and HCM with

Extended ECM in public, privat,

and hybrid cloud scenarios


Include suppliers in strategic sourcing with Extended ECM and

TempoBox

Sharing

Supplier & Customer Engagement Include external collaboration!


Include suppliers in strategic sourcing with Extended ECM and

TempoBox

RfX Business

Workspace

Share RfX Content with

Bidders

RfX Response

Business

Workspace

Set up a RfX Response

Workspace for each

Bidder and allow Bidder

to uplaod the quote


The “Cloud File Sharing Problem”: Business Content …

…out of Control!

SAP Business Suite

SAP ECM by

Cloud File

Share 1

Cloud File

Share 2

Cloud File

Share 3

Cloud File

Share 4

Cloud File

Share 5


Simple, Secure, Powerful

SAP Business Suite

SAP ECM by

…with Tempo Box!

Supplier & Customer Engagement Include external collaboration!


Tempo Box on Mobile Clients

Android

iPhone

iPad


Connect employee information from Successfactors and HCM with

Extended ECM

HR Solutions Architecture as is

On premise

HCM

Employee File

Sharing



Extended ECM

Integrate successfactors

and EFM with Connector

On premise

HCM

Employee File



Extended ECM

HCM

Employee File

Move to HEC



Extended ECM

Access xECM-Employee-

File from Successfactors

HCM

Extended ECM

Employee File



Extended ECM

Entirely move to

successfactors

HCM

Extended ECM

Employee File

Operational Efficiency and Agility Interface to public, private, and hybrid cloud scenarios


What‘s the difference between digital transformation and excellent

Enterprise Information Management?

?

Sharing Automated

Pipelines


What‘s the different between digital transformation and excellent

Enterprise Information Management?

Digital Excellent Information

Transformation Management

Excellent Information Digital

Management Transformation

Excellent

Information =

Management

Digital

Transformation

run sap opentext, to manage mission-critical content and document

Technology

sap se

digital age

sap affiliate company

d printing digital

sharing digital shared

opentext sap innovation

information flow

copy paste