running a successful communications audit by one clear message

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A successful communications audit Richard Riche B-BBEE level 4 EME

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Business evolves over time as do stakeholders, audiences and communication channels. A Communications Audit can help your organisation become a better communicator.

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Page 1: Running a successful Communications Audit by One clear Message

A successful communications audit

Richard RicheB-BBEElevel 4 EME

Page 2: Running a successful Communications Audit by One clear Message

Communications audit ?Communications audit ?

Regular, systematic examination of current

communication practices and future needs

with a customer focus

Page 3: Running a successful Communications Audit by One clear Message

Know?

Johari’s Window

Page 4: Running a successful Communications Audit by One clear Message

Scope: What are your communication pain points?

Scope: What are your communication pain points?

• Internal?•External?•Combination?

Page 5: Running a successful Communications Audit by One clear Message

Customer elementsCustomer elements

Page 6: Running a successful Communications Audit by One clear Message

Strategy elementsStrategy elements

Page 7: Running a successful Communications Audit by One clear Message

People elementsPeople elements

Page 8: Running a successful Communications Audit by One clear Message

Audit processAudit process

Page 9: Running a successful Communications Audit by One clear Message

Audit process Audit process

Page 10: Running a successful Communications Audit by One clear Message

Report and implementReport and implement

Page 11: Running a successful Communications Audit by One clear Message

Required information

Page 12: Running a successful Communications Audit by One clear Message

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