rural marketing of hero honda

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    UNIVERSITY OF MUMBAISUNIVERSITY OF MUMBAIS

    ALKESHALKESHDINESH MODYDINESH MODY

    INSTITUTE FORINSTITUTE FORFINANCIALFINANCIAL

    &&MANAGEMENTMANAGEMENT

    STUDIESSTUDIES1

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    NAME OF THE STUDENTNAME OF THE STUDENT ROLLROLL

    NOSNOS

    SIGNATURESSIGNATURES

    AHSAN KHAN 4545

    AJAY DHUTAWALE 11

    ARUN IYER 28

    ANAS KHAN48

    VIKAS GUPTA 25

    VIVEK KAMBLE 39

    2

    SYBMS SEM IV

    Submitted to :- Prof. Sushmita Mam

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    Contents

    Company Profile

    Sayings

    Growth Strategies

    Rural Marketing Strategies

    Corporate & Social Responsibility

    Challenges in Rural marketing

    Conclusion

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    Hero is the brand name used by theMunjal brothers in the year 1956 withthe flagship company Hero Cycles.

    It is a joint venture between India'sHero Group and Honda MotorCompany. It established in 1984 asthe Hero Honda company, India.

    During the 1980s, the companyintroduced motorcycles that werepopular in India for their fueleconomy and low cost.

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    Hero Honda has three manufacturingfacilities based at Dharuhera and Gurgaon in

    Haryana and at Haridwar in Uttarakhand.

    These plants together are capable ofchurning out 3.9 million bikes per year.

    Hero Honda's has a large sales and service

    network with over 3,000 dealerships and

    service points across India.

    Contd.!

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    "The majority of India lives in rural

    areas and the government is pumping

    in a lot of money through various

    programmers. Hero Honda is focusing

    a lot on rural markets. Going forward,

    a substantial industry growth is

    expected to come from these markets.

    - Pawan Munjal, MD and CEO,

    Hero Honda Motors Limited, in May

    2009

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    The penetration of two-wheelers in rural areas is

    estimated to be less than 10

    per cent and around 25 per

    cent in urban areas. This

    makes us optimistic about the

    market."

    - Anil Dua, Senior Vice Presidentfor Sales and Marketing, Hero Honda

    Motors Limited, in January 2009

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    Growth strategies

    Concentrating On

    Rural Market

    Fuel-efficient Vehicles

    With Low Maintenance

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    Advertisements

    TVC ADDS.!

    Radio .!Magazines!

    X-change melas

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    Adds!

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    Hero Honda offers cheapest

    motorcycles in India, cost

    between 38,000 to 48,000.

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    Hero Honda has accepted by people because its strong

    brand image and product quality.

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    PUNCH LINE

    The punch line ofHero Honda gives

    a emotional touch to customers

    DESH KI DADKHAN.

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    Har Gaon, Har Aangan (every

    village, every courtyard.)

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    1,00,000 of 6,00,000 villages

    in country.

    Penetration in Rural Market-

    10%

    500 Sales Representatives to

    meet potential customer

    (local people as sales

    executives )

    Average of 16000 bikes per

    month. ( sales )

    Contd!

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    Contd..!

    These representatives have

    been given work tasks andnot sale targets - they need

    to meet potential customers

    and opinion leaders in

    villages.

    To strengthen their network

    in rural areas, the company

    started sales, servicing and

    spare part outlets in small

    towns and villages across

    India.

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    focusing on upgrading the models

    The most successful product

    is SPLENDOR in ruralmarket and the company

    kept on focusing onupgrading the models so,

    then they later came up with

    SPLENDOR PLUS and

    SPLENDOR NXG, whichprovided extra features and

    the consumers were

    satisfied.

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    Collection of data Under the rural vertical, they started

    collecting a lot of data at rural touch points;

    many of their dealers are

    now meeting,

    -SARPANCHES,

    -HEADMASTERS,

    -AANGANWADI

    - WORKERS

    and other opinion makers

    to understand the rural

    consumer better.

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    The company conducts,

    SKITS

    DRAMAS

    To give some social message and attract the crowd

    and Advertise its products..!

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    Once you earn the villagers

    loyalty (and they are known for

    their brand loyalty), it will be

    difficult for competitors to take

    away your customers.

    Conted.

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    STAKEHOLDER TIES AT THE

    GRA

    SSROOTS Hero Honda Motors takes

    considerable pride in its

    stakeholder relationships,

    especially ones developed at the

    grassroots. The Company

    believes it has managed to bring

    an economically and sociallybackward region in Dharuhera,

    Haryana, into the national

    economic mainstream

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    Integrated Rural Development Centre

    Centre has been set up on

    40acres of land along the Delhi

    -Jaipur

    Highway. The Centre-complete with wide approach

    -ROADS,

    -CLEAN WATER,

    -AND EDUCATION FACILITIES

    for both adults and children

    The Foundation has adopted various villages located within vicinity

    of the Hero Honda factory at Dharuhera for integrated rural

    development.

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    RAMAN MUNJAL VIDYA MANDIR

    The Raman Munjal Vidya Mandir

    began with three classes (up to class II)

    and 55 students from nearby areas.

    It has now grown into a modern SeniorSecondary, CBSE affiliated co-

    educational school with over 1200

    students and 61 teachers.

    The school has a spacious playground,

    an ultra-modern laboratory, a well-

    equipped audio visual room, an activity

    room, a well-stocked library and a

    computer centre.

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    RAMAN MUNJAL MEMORIAL HOSPITAL

    Multi-specialty hospital equipped with

    the

    I. latest diagnostic

    II. surgical technology.

    It provides healthcare to the

    RURAL POPULATION in and around

    Dharuhera,

    ACCIDENT AND TRAUMA

    VICTIMS driving along the Delhi-

    Jaipur highway.

    RAMAN MUNJAL

    MEMORIAL HOSPITAL

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    Raman Munjal Sports Complex

    Complex has

    basketball courts,

    volleyball courts,

    hockey and football grounds

    are used by the local

    villagers.

    In the near future, sportsacademies are planned for

    volley ball and basket ball, in

    collaboration with National

    Sports Authority of India.

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    Adult Literacy Mission

    launched on 21st September, 1999

    villages of Malpura, Kapriwas and

    Sidhrawali

    The project started with a modest

    enrolment of 36 adults.

    Hero

    Honda is now in the process of

    imparting Adult Literacy Capsules to

    another 100 adults by getting village

    heads and other prominent villagers

    to motivate illiterate adults.

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    Marriages of underprivileged girls

    Marriages are organized from

    time to time, particularly for

    girls from backward classes,

    by the Foundation by

    providing financial help and

    other support to the families.

    Marriages of underprivileged girls

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    Rural Health Care

    Besides setting up a modernhospital, the Foundation also

    regularly provides ,

    DOORSTEP HEALTH CARE SERVICESto the local community.

    FREE HEALTH CARE and MEDICAL

    CAMPS are now a regular feature inthe Hero Group's community

    outreach program

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    Challenges ..

    The rural consumer valuesold customs and tradition.

    They do not prefer changes.

    The Infrastructure Facilities

    - Roads,

    - warehouses,

    - communication system,

    - financial facilities areinadequate in rural areas.

    - Physical Distribution bacame

    Costly

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    Contd

    The price its competitors arealso becoming the threat.

    For example: bajaj autos

    platina is priced at 38,115.

    The literacy rate is low in

    rural areas as compared to

    urban areas.

    This again leads to problem

    of communication for

    promotion purposes.

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    Limited Dealership :-

    The dealerships in rural areas islimited because of which the

    customer has to go to near by city

    to buy the product.

    Spare Parts :-

    ofHero Honda are costlier than

    other companies spare parts, so

    there is problem for rural people to

    afford.

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    WHY COMPANY CHOOSE RURAL MARKET

    Hero Honda has worked out a major expansion

    strategy for the rural markets and is planning to

    strengthen retail financing to support the

    initiative that could lead to setting up of its own

    finance arm.

    Pawan munjal, MD ofHero Honda, told TOI thatrural market would be a special focus area for

    the company as it is looking at new growth

    areas to maintain sales momentum in a

    shrinking market. "We have created a special

    rural vertical' to push growth and this would

    spearhead our expansion in the rural market,'

    Munjal said.

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    contd

    India's largest two wheeler company Hero

    Honda Motors is spreading its wings to capture

    the commuting bikers' imagination in rural India,

    after witnessing flat sales growth in 2007-08.

    The two wheeler market leader plans to cover

    100,000 of the 600,000 villages in the country by

    the end of this financial year under a campaign

    namedHar Gaon, Har Aangan (every village,

    every household).

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    CONCLUSION

    Most of the

    Hero

    Honda

    Bikes are

    purchased by young generation 18 to 30

    because they prefer stylish looks and rest

    of the models ofHero Honda are

    purchased more by daily users who needs

    more average of bikes than looks.

    Hero Honda is considered to be most

    fuel-efficient bike on Indian roads.

    Service & Spare parts are available

    throughout India in local markets also.

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    contd

    While buying a motorcycle,economy is the main consideration

    in form of maintenance cost, fuel

    efficiency.

    HeroHonda started growing in rural

    market rapidly with its add

    campaign and promotion strategies

    in rural market.

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    Thank

    You..!