rural marketing of hero honda
TRANSCRIPT
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UNIVERSITY OF MUMBAISUNIVERSITY OF MUMBAIS
ALKESHALKESHDINESH MODYDINESH MODY
INSTITUTE FORINSTITUTE FORFINANCIALFINANCIAL
&&MANAGEMENTMANAGEMENT
STUDIESSTUDIES1
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NAME OF THE STUDENTNAME OF THE STUDENT ROLLROLL
NOSNOS
SIGNATURESSIGNATURES
AHSAN KHAN 4545
AJAY DHUTAWALE 11
ARUN IYER 28
ANAS KHAN48
VIKAS GUPTA 25
VIVEK KAMBLE 39
2
SYBMS SEM IV
Submitted to :- Prof. Sushmita Mam
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Contents
Company Profile
Sayings
Growth Strategies
Rural Marketing Strategies
Corporate & Social Responsibility
Challenges in Rural marketing
Conclusion
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Hero is the brand name used by theMunjal brothers in the year 1956 withthe flagship company Hero Cycles.
It is a joint venture between India'sHero Group and Honda MotorCompany. It established in 1984 asthe Hero Honda company, India.
During the 1980s, the companyintroduced motorcycles that werepopular in India for their fueleconomy and low cost.
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Hero Honda has three manufacturingfacilities based at Dharuhera and Gurgaon in
Haryana and at Haridwar in Uttarakhand.
These plants together are capable ofchurning out 3.9 million bikes per year.
Hero Honda's has a large sales and service
network with over 3,000 dealerships and
service points across India.
Contd.!
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"The majority of India lives in rural
areas and the government is pumping
in a lot of money through various
programmers. Hero Honda is focusing
a lot on rural markets. Going forward,
a substantial industry growth is
expected to come from these markets.
- Pawan Munjal, MD and CEO,
Hero Honda Motors Limited, in May
2009
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The penetration of two-wheelers in rural areas is
estimated to be less than 10
per cent and around 25 per
cent in urban areas. This
makes us optimistic about the
market."
- Anil Dua, Senior Vice Presidentfor Sales and Marketing, Hero Honda
Motors Limited, in January 2009
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Growth strategies
Concentrating On
Rural Market
Fuel-efficient Vehicles
With Low Maintenance
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Advertisements
TVC ADDS.!
Radio .!Magazines!
X-change melas
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Adds!
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Hero Honda offers cheapest
motorcycles in India, cost
between 38,000 to 48,000.
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Hero Honda has accepted by people because its strong
brand image and product quality.
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PUNCH LINE
The punch line ofHero Honda gives
a emotional touch to customers
DESH KI DADKHAN.
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Har Gaon, Har Aangan (every
village, every courtyard.)
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1,00,000 of 6,00,000 villages
in country.
Penetration in Rural Market-
10%
500 Sales Representatives to
meet potential customer
(local people as sales
executives )
Average of 16000 bikes per
month. ( sales )
Contd!
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Contd..!
These representatives have
been given work tasks andnot sale targets - they need
to meet potential customers
and opinion leaders in
villages.
To strengthen their network
in rural areas, the company
started sales, servicing and
spare part outlets in small
towns and villages across
India.
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focusing on upgrading the models
The most successful product
is SPLENDOR in ruralmarket and the company
kept on focusing onupgrading the models so,
then they later came up with
SPLENDOR PLUS and
SPLENDOR NXG, whichprovided extra features and
the consumers were
satisfied.
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Collection of data Under the rural vertical, they started
collecting a lot of data at rural touch points;
many of their dealers are
now meeting,
-SARPANCHES,
-HEADMASTERS,
-AANGANWADI
- WORKERS
and other opinion makers
to understand the rural
consumer better.
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The company conducts,
SKITS
DRAMAS
To give some social message and attract the crowd
and Advertise its products..!
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Once you earn the villagers
loyalty (and they are known for
their brand loyalty), it will be
difficult for competitors to take
away your customers.
Conted.
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STAKEHOLDER TIES AT THE
GRA
SSROOTS Hero Honda Motors takes
considerable pride in its
stakeholder relationships,
especially ones developed at the
grassroots. The Company
believes it has managed to bring
an economically and sociallybackward region in Dharuhera,
Haryana, into the national
economic mainstream
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Integrated Rural Development Centre
Centre has been set up on
40acres of land along the Delhi
-Jaipur
Highway. The Centre-complete with wide approach
-ROADS,
-CLEAN WATER,
-AND EDUCATION FACILITIES
for both adults and children
The Foundation has adopted various villages located within vicinity
of the Hero Honda factory at Dharuhera for integrated rural
development.
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RAMAN MUNJAL VIDYA MANDIR
The Raman Munjal Vidya Mandir
began with three classes (up to class II)
and 55 students from nearby areas.
It has now grown into a modern SeniorSecondary, CBSE affiliated co-
educational school with over 1200
students and 61 teachers.
The school has a spacious playground,
an ultra-modern laboratory, a well-
equipped audio visual room, an activity
room, a well-stocked library and a
computer centre.
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RAMAN MUNJAL MEMORIAL HOSPITAL
Multi-specialty hospital equipped with
the
I. latest diagnostic
II. surgical technology.
It provides healthcare to the
RURAL POPULATION in and around
Dharuhera,
ACCIDENT AND TRAUMA
VICTIMS driving along the Delhi-
Jaipur highway.
RAMAN MUNJAL
MEMORIAL HOSPITAL
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Raman Munjal Sports Complex
Complex has
basketball courts,
volleyball courts,
hockey and football grounds
are used by the local
villagers.
In the near future, sportsacademies are planned for
volley ball and basket ball, in
collaboration with National
Sports Authority of India.
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Adult Literacy Mission
launched on 21st September, 1999
villages of Malpura, Kapriwas and
Sidhrawali
The project started with a modest
enrolment of 36 adults.
Hero
Honda is now in the process of
imparting Adult Literacy Capsules to
another 100 adults by getting village
heads and other prominent villagers
to motivate illiterate adults.
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Marriages of underprivileged girls
Marriages are organized from
time to time, particularly for
girls from backward classes,
by the Foundation by
providing financial help and
other support to the families.
Marriages of underprivileged girls
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Rural Health Care
Besides setting up a modernhospital, the Foundation also
regularly provides ,
DOORSTEP HEALTH CARE SERVICESto the local community.
FREE HEALTH CARE and MEDICAL
CAMPS are now a regular feature inthe Hero Group's community
outreach program
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Challenges ..
The rural consumer valuesold customs and tradition.
They do not prefer changes.
The Infrastructure Facilities
- Roads,
- warehouses,
- communication system,
- financial facilities areinadequate in rural areas.
- Physical Distribution bacame
Costly
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Contd
The price its competitors arealso becoming the threat.
For example: bajaj autos
platina is priced at 38,115.
The literacy rate is low in
rural areas as compared to
urban areas.
This again leads to problem
of communication for
promotion purposes.
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Limited Dealership :-
The dealerships in rural areas islimited because of which the
customer has to go to near by city
to buy the product.
Spare Parts :-
ofHero Honda are costlier than
other companies spare parts, so
there is problem for rural people to
afford.
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WHY COMPANY CHOOSE RURAL MARKET
Hero Honda has worked out a major expansion
strategy for the rural markets and is planning to
strengthen retail financing to support the
initiative that could lead to setting up of its own
finance arm.
Pawan munjal, MD ofHero Honda, told TOI thatrural market would be a special focus area for
the company as it is looking at new growth
areas to maintain sales momentum in a
shrinking market. "We have created a special
rural vertical' to push growth and this would
spearhead our expansion in the rural market,'
Munjal said.
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contd
India's largest two wheeler company Hero
Honda Motors is spreading its wings to capture
the commuting bikers' imagination in rural India,
after witnessing flat sales growth in 2007-08.
The two wheeler market leader plans to cover
100,000 of the 600,000 villages in the country by
the end of this financial year under a campaign
namedHar Gaon, Har Aangan (every village,
every household).
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CONCLUSION
Most of the
Hero
Honda
Bikes are
purchased by young generation 18 to 30
because they prefer stylish looks and rest
of the models ofHero Honda are
purchased more by daily users who needs
more average of bikes than looks.
Hero Honda is considered to be most
fuel-efficient bike on Indian roads.
Service & Spare parts are available
throughout India in local markets also.
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contd
While buying a motorcycle,economy is the main consideration
in form of maintenance cost, fuel
efficiency.
HeroHonda started growing in rural
market rapidly with its add
campaign and promotion strategies
in rural market.
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Thank
You..!