rural sourcing: the cost-effective alternative to traditional it outsourcing
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QAT GlobalRural SourcingTHE COST-EFFECTIVE ALTERNATIVE TO TRADITIONAL IT OUTSOURCING
What is Rural Sourcing?Rural is a relative term – to some it’s a small town, and to others, it’s a second-tier city like Omaha, Nebraska.
Gartner uses the term "LCD onshore sourcing”, the term most often used in the media.
Generally, rural sourcing centers are located in low-cost areas compared to urban-based centers.
One thing most people agree on – there’s a lifestyle component to it, with more focus on family, outdoors, and community.
LCD (low-cost domestic) sourcing is a different type of onshore sourcing in which ESPs in urban or semi-urban areas deliver IT services.
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Quality Management Systems and ProcessesIn order to drive highly productive teams that can deliver consistently high SLAs, Rural-based service centers invest heavily in implementing process quality and standards for service delivery.
Labor RatesRural-based service centers don't have to pay high urban wages but still have workers in U.S. time zones with native English language skills, lower attrition rates and the much-touted Midwestern work ethic — some of the same benefits that have led banks, retailers and insurance companies to locate customer service call centers in Nebraska.
Personal ServiceRural-based service centers are able to provide a higher level of personal service to clients. It is common to find senior executive teams intimately involved even with very small contracts.
InfrastructureRural-based service centers can also leverage existing infrastructure to achieve further economies through a service delivery “factory” framework of common best practice processes (ITIL and CMM), tools, training, operating models, and knowledge management disciplines. Rural sourcing centers are also well-positioned to provide custom application development and testing services.
Rural Provider Advantages
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Reduced on-site
contractor costs
Access to specialized skill sets
Stability of resources;
low turn-over
Security for your
intellectual property
Full life cycle development capabilities
Limit ramp-up and training
time
Minor time zone
differences
Easy and close
communication
Eliminate cultural issues
Eliminate language barriers
Customized talent and IT
skills
All work is performed in
the US
Rural Development Benefits
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While most outsourcing providers do their best to fit existing teams to your needs, QAT Global develops custom teams who are committed to your company and QAT Global. This ensures low turnover, fast ramp up, and cost effectiveness from start to finish.
CUST
OM T
EAM
S
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By locating software development and testing centers in rural areas, QAT Global is able to
lower costs while maintaining the high quality customers expect.
EXCEPTIONAL ROI
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Our approach invests heavily in talent
acquisition, training, and workforce
development across the entire service value
chain. Young, energetic and talented associates join teams of experts to
take responsibility for well-defined tasks that
match their skills.
HIGH QUALITY
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We truly care about our clients and
delivering strong business value. Our
clients, become long-term partners
and you will too with agile solutions,
strong ROI, and support.
LASTING RELATIONSHIPS
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If you have a problem, you can get right on the phone and talk through the issue real-
time. No time, language, or cultural barriers.
EASY COMMUNICATIONwww.qat.com
A strong focus on tools, processes, and infrastructure for integration and collaboration between teams to ensure best practices driven program management and governance.
RELI
ABLE
PRO
CESS
ES
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RURALSOURCING
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Ready to save 20-40% over metro areas or comparable in-house/contract staffing engagements?
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Nebraska Advantages Abound
• World class telecommunications infrastructure
• Reliable power
• Unmatched work ethic
• Clear speaking accent
• Traditional American values
• Centrally located
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Surrounded by farmland and situated on the Missouri River, Omaha provides a nice balance of the city and country. Nebraska Ranks 3rd in Best Quality of Life - Business Facilities Magazine Rankings Report, 2011
Why Omaha?Not too big. Not too
small.
Omaha offers employees a higher quality of life compared to urban lifestyles. For many staff members, moving to Omaha is a lifestyle change, versus a career change. www.qat.com
The QAT Global Advantage
●Personalized account management ●Accessibility to leadership and technical
experts●Experienced local vendor●Responsive design●Scalable data capability
Accessibility to leadership and development team
QAT Global Capabilities
Our Values
Be Transparent Hire the
Best Talent
Provide Technology That Serves the Client
Foster Innovation
Stay Agile
Provide the Best Quality For the Best
Value
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Let’s discuss the future of your business.
Start the conversation today.
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+1 402 391 9200
[email protected] [email protected]
US Office222 South 15th Street, Suite 1001N Omaha, NE 68102
Brasil OfficeAv. Santa Beatriz da Silva, 320 Uberaba – MG – BrasilCEP 38050-086
+55 34 3333 3909
Thank You Very MuchLearn more: http://www.qat.com/qa-testing-services/qatruralsourcing/