russian culture and business etiquette
TRANSCRIPT
-
8/9/2019 Russian Culture and Business Etiquette
1/14
RussianCulture&Business
August2010
-
8/9/2019 Russian Culture and Business Etiquette
2/14
Visiting
Economics ompan es
BusinessAttire
Behavior&
Etiquette
Question/Comments
-
8/9/2019 Russian Culture and Business Etiquette
3/14
MapofRussia
Russiaishuge. Infact,asyouprobablyknow,intermsofsizeitisthelargestcountry
intheworldwith6.6millionsquaremiles. (Togiveyouanideaofcomparison,theUS
is3.7millionsquaremiles.) Itshareslandborderswith14countriesandmaritime
borderswithJapanandtheUnitedStates.Ittakesover8hourstoflyfromMoscowto
VladivostokonthePacificcoast.
-
8/9/2019 Russian Culture and Business Etiquette
4/14
Despiteitssize,Russiaisonlyranked9th intermsofworldpopulation. Itisestimated
that142MMpeopleliveinRussiawhichisonly2%oftheworldspopulation.
-
8/9/2019 Russian Culture and Business Etiquette
5/14
RussianGeography
,
excepttropical.Thecountryisabundantinnaturalresourcesincluding:majordepositsof
oil,coal,naturalgas,manystrategicminerals,diamondsandtimber.Russia's
geographicallocationpresentsasignificantobstacletodevelopment dryorcold
climate,terrain,distanceandremotelocationfrommajorsealanes. Thisiswhylarge
parts
of
the
country
have
almost
no
population
and
development.
I
was
shocked
to
learn
thatonly8%ofRussiaslandisarable.
-
8/9/2019 Russian Culture and Business Etiquette
6/14
MoscowInternationalBusinessCenter
MoscowisRussiascapitalandlargestcity. ThisisapictureoftheMoscowInternational
BusinessCenter.T eprojectstarte in1992an issti in eve opment. T eMoscow
IBCisexpectedtobecomethefirstzoneinRussiatocombinebusinessactivity,living
spaceand
entertainment
in
one
single
development.
-
8/9/2019 Russian Culture and Business Etiquette
7/14
St.PetersburgisRussiassecond
lar estcit . Man forei n
consulates,international
corporations,banks
and
other
businessesarelocatedinSaint
.
theHeritage,theworldslargestart
museum.Picturedontherightisa
historicchurch.
MostpartsofRussiaaresafeto
visit. Itisrecommendthatyou
someareas. Youdohavetobecarefulaboutwater. Bottledwater
isrecommended. Also,you
probablywanttotrytogointhe
summerwhenitisnottoocold.
-
8/9/2019 Russian Culture and Business Etiquette
8/14
20RussianPhrasesRussian English
Zdrast-vuy-te Hello (formal)
Pri-vyet Hello (informal)
Das Vidanya Good Bye (formal)
a - a oo ye n orma
Da YesNiet No
Min-ya za-voot My name is
Cog dyla How are you?
(Ochen) Horosho (Very) Good
Ya gavaryu nemnoscho po-rooski I speak a little Russian
Veh gava-ritee angleeski? Do you speak English?
Shto What
Kak How
Pochemoo Why
Cogda When
Gd-ye Where
Pa-te-moo-schta BecauseSpaceeba Thank you
Pa-zhala-sta You're welcome, please
oua wayswan ouse e orma vers on youare a ngw ane er,someonew
authority,orwithsomeoneyoudontknow. ManyRussiansspeak Englishasitistaught
inalot
of
schools.
-
8/9/2019 Russian Culture and Business Etiquette
9/14
Russianischallengingtolearnbecausetheyhaveadifferentalphabetandsome
differentsounds
that
English
speakers
are
not
used
to.
-
8/9/2019 Russian Culture and Business Etiquette
10/14
RussianEconomy
In2009Russiawastheworld'slargestexporterofnaturalgas,thesecondlargest
exporterofoil,andthethirdlargestexporterofsteelandprimaryaluminum.Their
relianceoncommodityexportsmakesRussiavulnerabletoboomandbustcyclesthat
followthehighlyvolatileswingsinglobalcommodityprices.Longtermchallenges
include
a
shrinking
workforce,
a
high
level
of
corruption,
and
poor
infrastructure
in
need
oflargecapitalinvestment.
-
8/9/2019 Russian Culture and Business Etiquette
11/14
RussianCompanies
Asyoucanimagine,basedonwhatwejustlearned
abouttheRussianeconomy,manyofRussiastop
.
Gazprom,ranked#1,istheworldslargestgascompany.
TheRussiangovernmentowns50.02%ofthecompany.
WimmBillDann,ranked#14isRussiasbiggestdairy,
babyfood
and
beverages
company,
serving
more
than
,
Russiancitiesand37processingplantsacrossRussiaand
theformerSovietUnion.
Kalina,ranked
#21
is
aleading
Russian
perfume,
cosmetics,andpersonalcareproductsmaker,with
operationsinGermanyandtheNetherlands.Itisthe
theRussianmarket.
-
8/9/2019 Russian Culture and Business Etiquette
12/14
Welltailoredsuitsalongwithgooddressshoes.Abusinessmans
wardrobe
imageasaprofessional.
inyourpockets.Thisisrude.
Womenshoulddress
conservatively.
Skirtsshouldbewornratherthanpants.
-
8/9/2019 Russian Culture and Business Etiquette
13/14
Behavior
&
Eti uetteAsaforeigner,youareexpectedtobeontimetoallbusiness
appointments.However,yourRussiancounterpartmaybelate,
.
fromalateRussian,anddonotdemonstrateanykindofattitude
ifyour
business
appointments
begin
one
or
two
hours
late. This
mayalsobeatestofyourpatience.Patienceisanextremely
importantvirtueamongRussians.
Russiansvaluehonesty.Don'tbotherbeing"nice."Instead,be
real.Beopenandhonest,anditwillbemuchappreciated.
Some'hardline'Russiansstillviewcompromiseasasignofweakness,andoftenrefusetobackdown.Tothese
individuals,compromisingisbadbusiness. Nonetheless,youshouldstillattempttonegotiateasitisacommon
businesspractice
Dontsmiletoomuch.Russianssmileonlyiftheyhaveareasontosmileaboutsomething. Theythinkwearesillyfor
.
ThereisaRussiantermmeaning"connections"or"influences.ItisextremelydifficulttodobusinessinRussia
withouthelpfromalocal.Tohelpwiththis,gifts,moneyorotheritemsareoftenagoodideawhendoingbusinessin
Russia.
Bealertandopentotakingadrinkorhavingatoast,asrefusingtodosoisaseriousbreachofetiquette.
-
8/9/2019 Russian Culture and Business Etiquette
14/14