russian culture and business etiquette

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    RussianCulture&Business

    August2010

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    Visiting

    Economics ompan es

    BusinessAttire

    Behavior&

    Etiquette

    Question/Comments

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    MapofRussia

    Russiaishuge. Infact,asyouprobablyknow,intermsofsizeitisthelargestcountry

    intheworldwith6.6millionsquaremiles. (Togiveyouanideaofcomparison,theUS

    is3.7millionsquaremiles.) Itshareslandborderswith14countriesandmaritime

    borderswithJapanandtheUnitedStates.Ittakesover8hourstoflyfromMoscowto

    VladivostokonthePacificcoast.

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    Despiteitssize,Russiaisonlyranked9th intermsofworldpopulation. Itisestimated

    that142MMpeopleliveinRussiawhichisonly2%oftheworldspopulation.

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    RussianGeography

    ,

    excepttropical.Thecountryisabundantinnaturalresourcesincluding:majordepositsof

    oil,coal,naturalgas,manystrategicminerals,diamondsandtimber.Russia's

    geographicallocationpresentsasignificantobstacletodevelopment dryorcold

    climate,terrain,distanceandremotelocationfrommajorsealanes. Thisiswhylarge

    parts

    of

    the

    country

    have

    almost

    no

    population

    and

    development.

    I

    was

    shocked

    to

    learn

    thatonly8%ofRussiaslandisarable.

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    MoscowInternationalBusinessCenter

    MoscowisRussiascapitalandlargestcity. ThisisapictureoftheMoscowInternational

    BusinessCenter.T eprojectstarte in1992an issti in eve opment. T eMoscow

    IBCisexpectedtobecomethefirstzoneinRussiatocombinebusinessactivity,living

    spaceand

    entertainment

    in

    one

    single

    development.

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    St.PetersburgisRussiassecond

    lar estcit . Man forei n

    consulates,international

    corporations,banks

    and

    other

    businessesarelocatedinSaint

    .

    theHeritage,theworldslargestart

    museum.Picturedontherightisa

    historicchurch.

    MostpartsofRussiaaresafeto

    visit. Itisrecommendthatyou

    someareas. Youdohavetobecarefulaboutwater. Bottledwater

    isrecommended. Also,you

    probablywanttotrytogointhe

    summerwhenitisnottoocold.

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    20RussianPhrasesRussian English

    Zdrast-vuy-te Hello (formal)

    Pri-vyet Hello (informal)

    Das Vidanya Good Bye (formal)

    a - a oo ye n orma

    Da YesNiet No

    Min-ya za-voot My name is

    Cog dyla How are you?

    (Ochen) Horosho (Very) Good

    Ya gavaryu nemnoscho po-rooski I speak a little Russian

    Veh gava-ritee angleeski? Do you speak English?

    Shto What

    Kak How

    Pochemoo Why

    Cogda When

    Gd-ye Where

    Pa-te-moo-schta BecauseSpaceeba Thank you

    Pa-zhala-sta You're welcome, please

    oua wayswan ouse e orma vers on youare a ngw ane er,someonew

    authority,orwithsomeoneyoudontknow. ManyRussiansspeak Englishasitistaught

    inalot

    of

    schools.

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    Russianischallengingtolearnbecausetheyhaveadifferentalphabetandsome

    differentsounds

    that

    English

    speakers

    are

    not

    used

    to.

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    RussianEconomy

    In2009Russiawastheworld'slargestexporterofnaturalgas,thesecondlargest

    exporterofoil,andthethirdlargestexporterofsteelandprimaryaluminum.Their

    relianceoncommodityexportsmakesRussiavulnerabletoboomandbustcyclesthat

    followthehighlyvolatileswingsinglobalcommodityprices.Longtermchallenges

    include

    a

    shrinking

    workforce,

    a

    high

    level

    of

    corruption,

    and

    poor

    infrastructure

    in

    need

    oflargecapitalinvestment.

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    RussianCompanies

    Asyoucanimagine,basedonwhatwejustlearned

    abouttheRussianeconomy,manyofRussiastop

    .

    Gazprom,ranked#1,istheworldslargestgascompany.

    TheRussiangovernmentowns50.02%ofthecompany.

    WimmBillDann,ranked#14isRussiasbiggestdairy,

    babyfood

    and

    beverages

    company,

    serving

    more

    than

    ,

    Russiancitiesand37processingplantsacrossRussiaand

    theformerSovietUnion.

    Kalina,ranked

    #21

    is

    aleading

    Russian

    perfume,

    cosmetics,andpersonalcareproductsmaker,with

    operationsinGermanyandtheNetherlands.Itisthe

    theRussianmarket.

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    Welltailoredsuitsalongwithgooddressshoes.Abusinessmans

    wardrobe

    imageasaprofessional.

    inyourpockets.Thisisrude.

    Womenshoulddress

    conservatively.

    Skirtsshouldbewornratherthanpants.

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    Behavior

    &

    Eti uetteAsaforeigner,youareexpectedtobeontimetoallbusiness

    appointments.However,yourRussiancounterpartmaybelate,

    .

    fromalateRussian,anddonotdemonstrateanykindofattitude

    ifyour

    business

    appointments

    begin

    one

    or

    two

    hours

    late. This

    mayalsobeatestofyourpatience.Patienceisanextremely

    importantvirtueamongRussians.

    Russiansvaluehonesty.Don'tbotherbeing"nice."Instead,be

    real.Beopenandhonest,anditwillbemuchappreciated.

    Some'hardline'Russiansstillviewcompromiseasasignofweakness,andoftenrefusetobackdown.Tothese

    individuals,compromisingisbadbusiness. Nonetheless,youshouldstillattempttonegotiateasitisacommon

    businesspractice

    Dontsmiletoomuch.Russianssmileonlyiftheyhaveareasontosmileaboutsomething. Theythinkwearesillyfor

    .

    ThereisaRussiantermmeaning"connections"or"influences.ItisextremelydifficulttodobusinessinRussia

    withouthelpfromalocal.Tohelpwiththis,gifts,moneyorotheritemsareoftenagoodideawhendoingbusinessin

    Russia.

    Bealertandopentotakingadrinkorhavingatoast,asrefusingtodosoisaseriousbreachofetiquette.

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