Alumni Relations

Alumni Card

Rutgers Alumni Card “Sneak Peek”

Presenter: Jim Rhodes CCAS’94, RUAA Board Chair

Volunteer Leadership Learning Series

Alumni Relations

Alumni Card

Alumni Association ID CardPrior to Fiscal Year 2008

• Reserved for dues paying members• Mailed to 20,000 alumni • Provided access to University services on the New

Brunswick/Piscataway campuses• Provided discounts for establishments in and around New

Brunswick

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Alumni Card

Rutgers Alumni Card NOW!Under the Rutgers University Alumni

Association• Free for all 380,000 Rutgers University degree holders• Card will never expire• Identifies graduates as Rutgers alumni eligible to obtain

services on the all campuses (certain services have fees that may apply)

• Inclusion of Perks Card discount program providing discounts locally and around the world, with a call in center for customer service questions Mon - Fri.

• Comprehensive and searchable website listing benefits and programs

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Alumni Card

PerksCard Programo Local Discounts (some

Rutgers sourced)o Featured Partnerso Insurance & Benefitso Online Shopping

Rutgers Alumni Card-Dual Purpose

Alumni Identification Cardo All graduates are card carrying members of the RUAAo Alumni ID number for online community/password

protected PerksCard siteo Proof of alumni status for show and save discounts

both on and off campus

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Alumni Card

Perks Card Program• Benefits available online, at national and local vendors

• Searchable website with comprehensive list of benefits that is tied into Ralumni.com and features established Rutgers benefits

• Perks Card Customer Service Call Center is available to alumni with questions or issues

• Possible Department Revenue Source in Alumni to Alumni marketing on benefits site

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Alumni Card

Perks Card Costs

• PERKS Card created and printed alumni cards and manages program for all living Rutgers alumni at NO cost to Rutgers

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What will come in the mail!(Mailing released 4/19 - 4/21)

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Distribution - Rutgers Alumni Card Design

Rutgers Alumni Card• Alumni first name, last name and Community ID

number• Ralumni.com website information

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Alumni Card

Replacement CardsHandled by PERKS

• Calls and inquiries handled through PERKS Call Center

• Alumni can print out a generic replacement card online at NO COST

• Alumni can purchase a new personalized card that will arrive within 12 weeks for a fee of $9.95 (quarterly card processing)

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Cards for New Graduates

• PERKS will produce cards each year at no cost to Rutgers or alumni.

• Alumni Relations is working with other University partners to distribute to new graduates.

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Website

• In partnership with PERKS, a custom, co-branded Rutgers benefits site has been created

• Site is embedded within Rutgers Online Community, and alumni need to only sign on once for access to all benefits

• Ability to print out free, generic replacement card at no cost

• Searchable, online database of extensive benefits offered by PERKS and Rutgers Alumni Relations

• Those without web access can call 800# with questions about benefits

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Alumni Card

Implementation Time Line

• Website launched April 2010

• Rutgers Alumni Card mailing April 19 – 21, 2010 (received by Reunion)

• Spring magazine (May 2010) features Alumni Card Ad

• Extensive social media and online marketing of new program– Began March 2010 and will be ongoing

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End result…

Added value for being a Rutgers University graduate

Evidence of Rutgers high regard for its alumni

Engaged alumni

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Alumni Card

Top 10 Ways to Show Your “Card-itude”10. Get a Rutgers Alumni Card tattoo. You’ll never lose it.

9. Use your Rutgers Alumni Card to get access to Rutgers Libraries and then check out every book by distinguished alumna and author Janet Evanovich.

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Alumni Card

Top 10 Ways to Show Your “Card-itude” 8. Show your Rutgers Alumni Card

at Regal or AMC Theaters when you go see distinguished alumna Kristin Davis in Sex and the City 2.

7. Use your card at restaurants in New Brunswick, Newark, and Camden offeringa discount to Rutgers Alumni Card holders.

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Top 10 Ways to Show Your “Card-itude” (continued)

6. Go on a Scarlet shopping spree!

5. Buy discounted food and cookware at Costco, then try to replicate your favorite recipes from distinguished alumni and chef Mario Batalli.

4. Save on minor league tickets, and when you’re at the stadium, wave your card in theair the entire game to get on the JumbOtron for all your fellow alumni to see.

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Top 10 Ways to Show Your “Card-itude” (continued)

3. Get a customized Rutgers license plate that says ALUMNI CARD.

2. Shop Rutgers! Use your Rutgers Alumni Card discount to buy an entire Rutgers wardrobe.

1. If you are asked for ID, flash your Rutgers Alumni Card!

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Thank you! Questions?

*This presentation will be available online at www.Ralumni.com/tools.*

Our united alumni body is an amazingly diverse constituency, and we look forward to developing even more opportunities that excite and interest each and every one of our alumni.

~ Advancing Rutgers University by engaging all alumni. ~