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www.seeburger.com WHITE PAPER SEEBURGER Consolidation & Modernization Speeding and Simplifying Bank Operations by Consolidating & Modernizing B2B and File Transfer Environments

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Page 1: S EEBURGER Consolidation & Modernization Speeding and ...seeburger.su/wp-content/uploads/pdf/Modernizacija-i-konsolidacija-infrastruktury-dlja...S EEBURGER Consolidation & Modernization

www.seeburger.com

White paper

SeeBUrGer Consolidation & Modernization

Speeding and Simplifying Bank Operations by Consolidating & Modernizing B2B and File Transfer Environments

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2White paper | Consolidation & Modernization

Contents

Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Consolidation & Modernization: A Powerful Duo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Why Focus On B2B, Secure File Transfer and Transmissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

A Competitive Edge for Banks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Seven Key Success Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Consolidation Begins Here . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

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3White paper | Consolidation & Modernization

To stay competitive today, banks must go beyond cost-cutting. They need to use new technology to be innovative in responding to the demands of a complex, fast-moving and multi-channel financial world. By taking a consolidated approach to your B2B and file transfer communications, you can reap big rewards: cost savings, improved operational efficiency, increased revenue and reduced risk.

A number of best-run businesses have achieved a competitive edge by consolidating and modernizing the EDI, B2B and file transfer environments that control data communications across their business networks – including SAP Financials (ERP) processes.

In this paper, we share some of their stories. We also discuss the seven key success factors for a consolidation and modernization project.

Executive Summary

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4White paper | Consolidation & Modernization

Regardless of the industries in which they operate,

businesses across the globe have been facing the same

three IT challenges for years. CIOs are under intense

pressure to reduce costs, increase revenue and mini-

mize risk. This pressure isn’t new. What is new is the

approach to alleviating the pressure: consolidation and

modernization of IT. It’s no longer enough to just try to

do more with less; you need to do everything better:

1. Cut costs – via consolidation2. Increase revenue – via modernization3. Reduce risk – via continually improved

data security

Obviously, you can’t throw everything out and start

over as in the old days. But your CEO and CFO still

expect you to achieve more with less, which means

consolidating the number of applications, platforms,

transmission gateways and processes you’re running.

Modernization means replacing legacy tools with mo-

dern tools that can help you deliver more and better

services that propel the business ahead of competi-

tors. It means consolidating strategically.

In meeting the three IT challenges above, many well-

run companies have instinctively turned to their EDI,

B2B and file transfer environments. It makes sense.

EDI, B2B and file transfer environments constitute the

critical infrastructure that connects the business with

its business partners and customers worldwide. This

infrastructure enables competitive advantage: high-

quality, competitively priced, and timely products and

services.

These well-run companies – including banks and other

financial services companies – have achieved note-

worthy results by consolidating their EDI, B2B and file

transfer environments into a single, unified environ-

ment based on a modern business process integration

engine. Once they have a unified environment in place,

they have then been able to innovate and modernize

outmoded, inefficient processes.

For example, some banks have combined multiple

siloed or departmental transmission gateways into a

single, efficient shared-service offering (with Line of

Business demarcation) by way of a single transmission

gateway – eliminating the cost and risk of running mul-

tiple systems and gateways. Others have used SAP

best practices to dramatically streamline the integra-

tion of internal functions and external partners. Other

financial services businesses have been able to move

from fragmented, insecure and wasteful file transfer

processes (scattered FTP servers, corporate email ser-

vers, and public Web services) to Managed File Trans-

fer (MFT ), a single, automated process that centrally

governs all types of file transfers (system-to-system,

system-to-human, and human-to-human) with end-to-

end security, reliability and auditability.

A survey of SEEBURGER customers showed that by

consolidating their EDI, B2B and file transfer technolo-

gies using the SEEBURGER Business Integration Suite,

they were able to cut their application and project

costs by up to 80 % while maintaining the satisfaction

of internal and external partners.*

These businesses also achieved the following savings:

Consolidation & Modernization: A Powerful Duo

*Survey of International automobile suppliers, ODETTE conference, 2011

Source of Savings Amount of SavingsOperating and maintenance staff 50 %Creation of new B2B/EDI interfaces 65 %Software maintenance fees 60 %Search (status, errors, document tracking) 96 %Transfer fees 30 %

In addition to these financial benefits, the businesses achieved improved reliability, availability and service levels.

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B2B and file transfer environments are ripe with po-

tential to meet IT’s three challenges: cut costs, generate

new revenue, reduce business risk.

With proper consolidation and modernization, IT can

help the business move more quickly and deliver hig-

her levels of service across the entire financial eco-

system, at less cost. You can roll out new revenue-

generating services, connect new business partners,

and troubleshoot operational problems much more

quickly, while more easily accommodating transaction

growth and diversification. You can extend your SAP

business processes – and create and deploy new pro-

cesses – much more easily. You can protect your busi-

ness better by protecting your data better, to the far-

thest edges of your business network – even as your

network grows and changes.

To achieve these advantages, however, every busi-

ness first has to overcome several legacy problems,

including:

� Disparate, fragmented and departmental silo sys-

tems – including transmission gateways – which

deliver specific functions but usually at a high cost

� Legacy applications, which require multiple patch

upgrades and ongoing fixes to comply with ever-

evolving operating and application infrastructure

� Inconsistent visibility of various B2B or file

interfaces and transmission gateways across the

business, which complicates governance and

increases business risk

In large business networks that require multiple inte-

gration applications, it’s also very common to find in-

consistent synchronization of processes. These incon-

sistent internal processes make external integration

with your financial ecosystem difficult, slow, costly

and risky. You need to efficiently link with not only

your largest, most technically sophisticated partner

but also your smallest, technically challenged partner.

If you’re seeking to consolidate legacy tools, appli-

cations and data transmission gateways, you should

ideally replace them with a single solution that can

deliver a complete set of modern functions, including

end-to-end, business-level monitoring/reporting; and

industry-specific integration components (processes,

mappings, adapters) that work out of the box. If you’re

an SAP user, you should additionally look for functions

that can “get inside” SAP to simplify the task of ex-

tending SAP processes across your business relation-

ships – processes such as Order-to-Cash, Purchase-

to-Pay and Supply Chain Monitoring.

With such functionality in place, you’ll no longer have

to reinvent the wheel each time you want to offer a

new service, adopt a new communications standard

or payment format (NACHA, ACH, SEPA) or connect

with a new exchange. You’ll be able to respond much

more quickly and decisively because your focus will be

on the business problem – and not the internal me-

chanics of integrating data with people, partners and

processes. And, with end-to-end visibility, both your

business users and your IT people can work together

logically and productively to ensure that each step of

a critical business process is running smoothly, impro-

ving customer satisfaction. All of this means less waste,

bigger rewards, and steadier business.

Why Focus On B2B, Secure File Transfer and Transmissions

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6White paper | Consolidation & Modernization

Consolidating and modernizing EDI, B2B and file trans-

fer environments in this manner can reduce costs,

reduce risks and strip time out of crucial banking

processes.

Banks can streamline and speed up communications

with a single transmission gateway for all their data:

structured (B2B, EDI, BPM, EAI) and unstructured (file

transfers). With a single transmission gateway, you

can quickly and cost-effectively connect with:

� Any payment format (NACHA, SEPA, ACH and more)

� Any exchange (payment, remittance, treasury

management, electronic transmission and more)

� Any transaction and message format

(structured, unstructured)

� Any standard (EBICS, SWIFT and more)

� Any communications protocol

� Any document (paper or electronic)

� Any business partner

You can also deploy and operate key banking proces-

ses far more effectively in order to gain competitive

edge. For example, a single transmission gateway

can speed up straight-through processing by automa-

tically taking in payments, running them through the

gateway, and dispatching them to their target destina-

tions. A single transmission gateway can also simplify

and stream-line complex event processing.

If you use SEEBURGER BIS, our out-of-the-box libraries,

workflows and content will expedite automation of com-

plex processing routines. Then, our industry-leading

business process orchestration engine will be able to

handle your complex, multi-point transactions at scale.

You can accelerate and streamline strategic business

initiatives: e-channel consolidation, payment system

convergence, electronic payment processing, cash man-

agement improvement, mergers & acquisitions, de-

ployment of new revenue-generating services, and regu-

latory compliance simplification. Even as you speed up

your business, you can make it less risky. A consolidated

platform vastly simplifies compliance with government

and industry regulations, as well as with customer and

partner mandates, across complex and highly intercon-

nected business networks. With a single, efficient com-

munications platform and single transmission gateway

in place, life becomes a lot easier. You can:

� Absorb systems and gateways acquired by M & A

activity more efficiently

� Reduce costs and increase fees

� Reduce or eliminate the need for outsourcing

� Satisfy Green initiatives by drastically reducing

the amount of paper you use

� Scale easily to accommodate complex data flows,

new business processes and growing transaction

volumes

Nordea, the largest financial services group in North-

ern Europe with a market capitalization of approxi-

mately EUR 24b, used SEEBURGER BIS to consolidate

and modernize its business communication and integ-

ration infrastructure, with the goal of delivering more

unified, cost-efficient service to their customers. By

consolidating all communications and integrations in

one solution, Nordea will be able to improve its custo-

mer offerings, shorten time-to-market, reduce operati-

onal risks and lower the costs.

A Competitive Edge for Banks

By creating one global solution instead of the currently many local solutions, it will be possible to pool the knowledge globally both on the business and IT side. With this in place we will have a customer-value-adding, competitive and cost-efficient e-channel offering which is of key importance for the total cash management offering from Nordea. Claus Richter, Head of Global Integration Services, Nordea

“”

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7White paper | Consolidation & Modernization

There are seven key success factors in a successful

consolidation and modernization strategy for B2B and

file transfer environments. The Business Integration

Suite from SEEBURGER enables banks of all sizes to

achieve these key success factors.

1. Comprehensive Functionality Coverage

Consolidation and modernization typically involve

replacing numerous B2B and file transfer solutions,

each offering a different functionality.

Therefore, when consolidating, look carefully for a

solution that has a comprehensive and natively well-

integrated set of modules, communication protocols

and adapters. Don’t complicate matters by selecting a

replacement solution that itself is a patchwork of func-

tion-specific technologies brought together through

the acquisition of different vendors.

2. Large Process Repository

Businesses with large-scale consolidation needs often

have very specific needs. A good consolidation and

modernization solution should be able to meet these

needs without programming or extensive hand-holding

by your solution vendor. Otherwise, your project will

take too long and cost too much. Therefore, look for a

solution that includes a large repository of processes

that you can easily adapt, repurpose and reuse. For

example: the SEEBURGER Business Integration Suite’s

BPEL functionality makes it simple for companies to

create their own processes and modify existing ones.

Our standard repository contains a large number of

components and functions for use in processes – such

as adapters, mappings and other components – that

you can easily edit using BPEL. Our large library of edita-

ble industry-specific components (adapters, mappings

and pre-configurations) further speeds deployment

and lowers your total cost of implementation.

Seven Key Success Factors

NACHA

Domestic

VAN

SWIFT

InternetAS1/AS2

and others

SEEBURGER Business Integration Suite

B2B / MFT EDI, eInvoicing

Application IntegrationEAI, WebServices, SOA

Event ManagementSensors, Barcode, Mobile Apps ...

Document AutomationPaper, Fax, Mail, TIF, PDF ...

httpGat

eway

s

End-to-End-Monitoring

Your Company

Filesystem

ERP

Backoffice

SEEBURGER Integration Platform

Visibility Validation Translation

Standard Libraries

Business rules processing

Bulking/ de-Bulking

http Gat

eway

s

SAP®

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8White paper | Consolidation & Modernization

3. End-to-End Visibility

A comprehensive business activity monitoring ap-

proach can provide end-to-end visibility of your pro-

cesses that empowers business users, improves cus-

tomer satisfaction, and frees up your IT people. To

ensure smooth operation of all your processes, look

for a solution that automates tasks such as message

tracking, audit logging/inspector, move-to-produc-

tion, process restarts, and trouble ticketing, as well

as automates critical business functions such as tra-

ding partner management. SEEBURGER’s Business

Integration Suite uses these and other sophisticated

automated functions in providing end-to-end moni-

toring for all your business processes, including SAP in-

ternal processes. We ensure reliability and availability

by using a variety of cluster and architecture options.

For on-premise customers, we support your operation

via remote management; with our Managed Service

option, we take over complete responsibility for your

operation. Regardless of delivery option, SEEBURGER

provides complete visibility of your B2B and file trans-

fer environments via our sophisticated business acti-

vity monitoring tools.

4. Performance with Scalability

Your consolidated platform should be built on a mo-

dern architecture that can reliably handle very large

transaction volumes and scale with your business. For

example, SEEBURGER’s Business Integration Suite has

a future-proof, scalable multi-tenant architecture de-

signed to handle extreme amounts of transactions in

a private or public cloud – including highly distributed

installations and clusters.

5. Ease of Migration

When consolidating, look for a solution that will sim-

plify your migration from multiple solutions and plat-

forms – not complicate it. For example, SEEBURGER’s

Business Integration Suite includes special automated

and preconfigured migration tools, such as the Map-

ping Analyzer and Mapping Test Automation Tools.

6. Ease of Use

A solution with a modern, intuitive graphical user in-

terface will shorten your implementation times, re-

duce your training costs, and ensure a smooth transition

from multiple solutions. Innovative, contextual inter-

faces can empower business people to perform com-

plicated tasks with little or no training – or IT hand-

holding.

Portals can provide powerful management dash-

boards for IT and business people, which they can

access anytime from anywhere. Easy-to-use solutions

mean that people can easily adopt them, minimizing

the disruptions that can often occur with a consolida-

tion project.

7. Best Practices

Choose a solution with a history and a strong custo-

mer track record. It will, by definition, have best practi-

ces built into it, based on the ongoing experience and

feedback from an active community of customers. For

example, SEEBURGER’s Business Integration Suite in-

corporates best practices for SAP that are based on

our years of serving more than 2,000 SAP customers.

We’ve seen it all.

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9White paper | Consolidation & Modernization

Consolidation Begins Here

Technology has advanced to the point where every well-run global business can afford to benefit from a consolidated EDI, B2B, file transfer and data transmission infrastructure. You’ll gain cost savings, a path to IT innovation, and an infrastructure that can more easily expand with the growing needs of the business.

You can save money and increase your efficiency and flexibility by consolidating your EDI, B2B and file transfer applications on a single, central platform driven by existing industry-specific processes orchestrated by a world-class process engine: the SEEBURGER Business Integration Suite.

More than 8,800 customers worldwide – ranging from the Fortune 100 to small and medium companies – depend on the SEEBURGER solution. SEEBURGER has been integrating companies for more than 25 years. As a SEEBURGER customer, you’ll join the ranks of other well-run companies that are benefiting from the power of this technology, which has been precision-engineered in Germany from the ground up.

SEEBURGER Business Integration Suite

Advantages for Consolidation & ModernizationOne Platform / Complete Control / Single Source

Reduces operating costs by up to 80% through consolidation and modernization of heterogeneous EDI, B2B and file transfer environments – including transmission gateways

Extensive toolbox speeds individual integration projects

Industry-specific, pre-configured standard solution simplifies consolidation for spot projects or small/medium-sized businesses

Best practices for extending and modernizing SAP processes

Flexible delivery options: on premise, on demand (managed service or cloud offering), on device

Delivers lowest possible TCO, improved efficiency, and painless accommodation of future requirements

Improves service delivery levels and customer satisfaction

Suitable for banks of all types and sizes, as well as corporate treasury departments

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SEEBURGER Global Offi ces

ASIA PACIFICChinaSEEBURGER Asia Pacific Ltd.Level 3, Three Pacific Place1 Queen’s Road EastHong KongPhone +852 2584 6220Fax +852 2588 [email protected]

CHINA HQSEEBURGER China Inc.Suite 2005-06, 20/FSINO Life Tower707 ZhangYang Road, Pudong200120 ShanghaiP.R. ChinaPhone +86-21-50471825Fax [email protected]

SEEBURGER China Inc.CBD International MansionC529, 5/FNo.16 Yongan DongliChaoyang, Beijing, 100022Phone +86 (0) 10 6563 7565Fax +86 (0) 10 6563 [email protected]

JapanSEEBURGER KKNishi-Gotanda Sign Tower 5th Floor1-33-10 Nishi-GotandaShinagawa-ku, Tokyo 141-0031Phone +81-(0)3-6303-9120Fax +81-(0)[email protected]

MalaysiaMalaysia Representative OfficeLevel 28, The Gardens South TowerMid Valley City, Lingkaran Syed Putra59200 Kuala LumpurMalaysiaPhone +(603) 2298-7161Fax +(603) [email protected]

EUROPEAustriaSEEBURGER Informatik GmbHVienna Twin TowerWienerbergstraße 11/12AA-1100 WienPhone +43 (0) 1/99 460-6189Fax +43 (0) 1/99 [email protected]

BeneluxSEEBURGER BelgiumRegus Brussels AirportPegasuslaan 5B-1831 DiegemPhone +32 (0) 2/709 29 28Fax +32 (0) 2/709 22 [email protected]

SEEBURGER Benelux B.V.Het Poortgebouw – Beechavenue 54-60Schiphol-RijkNL-1119 PW, the NetherlandsPhone +31 (0) 20 658 6137Fax +31 (0) 20 658 [email protected]

BulgariaSEEBURGER Informatik EOODGrigorij Gorbatenko Strasse 6k-s Mlados IBG-1784 SofiaPhone +359 [email protected]

Czech RepublicPhone +420 733 [email protected]

Eastern Europe &South Eastern Europe(except Hungaria, Czech Republic,Bulgaria & Turkey)Phone +49 (0) 7252/[email protected]

FranceSEEBURGER France S.A.R.L.87, rue du Gouverneur Général EbouéF-92130 Issy Les Moulineaux (Paris)Phone +33 (0) 1 41 90 67 50Fax +33 (0) 1 41 90 67 [email protected]

GermanySEEBURGER AG (Headquarters)Edisonstraße 1D-75015 Bretten (near Karlsruhe) Phone +49 (0) 72 52/96-0Fax +49 (0) 72 52/[email protected]

HamburgSpaldingstr. 77aD-20097 HamburgPhone +49 (0) [email protected]

KöthenKonrad-Adenauer-Allee 13D-06366 KöthenPhone +49 (0) 34 96.50 [email protected]

TrierSEEBURGER Trier GmbHMax-Planck-Straße 18+2054296 TrierPhone +49 (0) 651 99379-0Fax +49 (0) 651 [email protected]

Great Britain/IrelandSEEBURGER UK Ltd.Heathrow Boulevard 4280 Bath RoadWest DraytonMiddlesexUB7 0DQPhone +44 (0) 20 8564 3900Fax +44 (0) 20 8897 [email protected]

ItalySEEBURGER Informatica SRL UnipersonaleVia Frua, 14I-20146 MilanoPhone +39 02 45 48 53 68Fax +39 02 43 51 01 [email protected]

Spain/PortugalSEEBURGER Informática S.L.Calle Marqués del Duero 8Esc. 1, Bajo DerechaE-28001 MadridPhone +34 91 433 69 89Fax +34 91 434 12 28 [email protected]

Sweden/ScandinaviaSEEBURGER Svenska ABVendevägen 90 (7th floor) SE-182 32 DanderydPhone +46 (0) 8 544 99 140Fax +46 (0) 8 544 99 [email protected]

SEEBURGER Svenska ABOlskroksgatan 30SE-416 66 GöteborgPhone +46 (0) 31 339 15 25Fax +46 (0) 31 339 15 [email protected]

SwitzerlandSEEBURGER Informatik AGSamstagernstrasse 57CH-8832 WollerauPhone +41 (0) 44 787 01 90 Fax +41 (0) 44 787 01 91 [email protected]

TurkeySEEBURGER TürkiyeGümrük Cd. Fazlıoğlu İş Merkezi No:34İzmit / Kocaeli / TürkiyePhone/Fax: +90 262 33 11 733Hotline(7/24): +90 543 46 36 [email protected]

MIDDLE EAST & AFRICAMiddle East & AfricaPhone +49 (0) 72 52/[email protected]

NORTH AMERICAUSASEEBURGER, Inc.1230 Peachtree Street NESuite 1020Atlanta, GA 30309, USAPhone +1 770 604 3888 Fax +1 770 604 [email protected]

www.seeburger.com

All product names mentioned are the property of the respective company. Consolidation & Modernization Whitepaper 01/13 · © SEEBURGER AG 07/2012 SEEBURGER Inc. · 1230 Peachtree Street NE, Suite 1020 Atlanta, GA 30309 USA · [email protected] · www.seeburger.com

www.seeburger.com/global-offices/

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